CVS

I frequently visit this CVS location. The staff is always friendly up front and I routinely see them helping people with the self check out.

The pharmacy in the rear of the store is top notch. Incredibly knowledgeable staff that is also friendly and accommodating. They are very organized and know what's going on with my prescriptions before I do. If I was only eating this pharmacy they are an easy 5 star.

The reason I gave this a 4 star is because the candy is so dang expensive here. 2$ for a box of hot tamales is too much. Everywhere else is only 1$ and since hot tamales are my favorite candy I have to mention this.

Published 3 years ago

The woman that checked me out was so nice and friendly! I feel like I’ve know her for years and I will literally go back just because she was so awesome. Very competent, problem solved a customer at the self checkout while helping me, very professional and again… just warm and friendly!

Published 2 years ago

Excellent service and product preference. I appreciated the rewards i redeemed, got my products @more than half the price.

Published 2 years ago

Self checkouts are not self checkout cashiers are required to check you out. But they are not allowed to check you out behind the counter. This is what I was told. When I asked to check myself out at the self check the cashier hovered over me. I understand this is probably their answer to loss prevention. However, if they are going to require the cashier to check everyone out, put them behind the counter. I don’t want someone reaching over me to check me out. I don’t have any privacy entering my PIN number when the cashier is shoulder to shoulder with me. The cashier is in my personal space when check me out.
If this is your policy that the cashier has to check everyone out at the supposed self check out just remove the self checkouts. Because there is nothing self checkout about it.

Published 3 years ago

I stopped using CVS a few years ago and I’m glad! My daughter had a prescription called in for the flu and held on the phone after going through all the annoying prompts (wouldn’t let you go back to the menu) knowing they were closing at 1:30 for lunch. At exactly 1:30, I heard the phone pick up and hang up! It would’ve only taken 2 minutes to answer my question! Will not use them ever again!

Published 3 years ago

Thanks Craig for helping me right at close. Jus got discharged from the hospital and needs a few things and Craig’s customer service was great especially at closing time. Salute to all Vets!

Published 2 years ago

why have someone to watch you use self check. If I want to be a cashier I would apply for a job. We should get a discount for working for you.\n when I ask the person watching me check out she said that that is the way it is and if I did not want to use self check out then I needed to shop else where, so I will for now on. I did record her saying it to and will post it on all my accounts.

Published 3 years ago

I was having a breathing emergency. I needed an inhaler. They did not really help me at all. Instead they kind of smirked and I was suffering, cause I could not breathe. I needed an inhaler and the best they can do is say you have to go to our other store that is very very far away Horrible situation

Published 2 years ago

Published 2 years ago

I was having a breathing emergency. I needed an inhaler. They did not really help me at all. Instead they kind of smirked and I was suffering, cause I could not breathe. I needed an inhaler and the best they can do is say you have to go to our other store that is very very far away Horrible situation

Published 2 years ago

Excellent service and product preference. I appreciated the rewards i redeemed, got my products @more than half the price.

Published 2 years ago

Published 2 years ago

The woman that checked me out was so nice and friendly! I feel like I’ve know her for years and I will literally go back just because she was so awesome. Very competent, problem solved a customer at the self checkout while helping me, very professional and again… just warm and friendly!

Published 2 years ago

Published 2 years ago

Great customer service

Published 2 years ago

Published 2 years ago

Thanks Craig for helping me right at close. Jus got discharged from the hospital and needs a few things and Craig’s customer service was great especially at closing time. Salute to all Vets!

Published 2 years ago

Crystal is always helpful and super friendly!

Published 2 years ago

Amazing service and super sweet people at the pharmacy

Published 2 years ago

Published 2 years ago

I frequently visit this CVS location. The staff is always friendly up front and I routinely see them helping people with the self check out.

The pharmacy in the rear of the store is top notch. Incredibly knowledgeable staff that is also friendly and accommodating. They are very organized and know what's going on with my prescriptions before I do. If I was only eating this pharmacy they are an easy 5 star.

The reason I gave this a 4 star is because the candy is so dang expensive here. 2$ for a box of hot tamales is too much. Everywhere else is only 1$ and since hot tamales are my favorite candy I have to mention this.

Published 3 years ago

Self checkouts are not self checkout cashiers are required to check you out. But they are not allowed to check you out behind the counter. This is what I was told. When I asked to check myself out at the self check the cashier hovered over me. I understand this is probably their answer to loss prevention. However, if they are going to require the cashier to check everyone out, put them behind the counter. I don’t want someone reaching over me to check me out. I don’t have any privacy entering my PIN number when the cashier is shoulder to shoulder with me. The cashier is in my personal space when check me out.
If this is your policy that the cashier has to check everyone out at the supposed self check out just remove the self checkouts. Because there is nothing self checkout about it.

Published 3 years ago

This store is very well stocked, clean and has a self checkout! The CVS store brand Cajun snack mix is the best!!

Published 3 years ago

Helpful employees in both the store and the pharmacy. Very pleased.

Published 3 years ago

I stopped using CVS a few years ago and I’m glad! My daughter had a prescription called in for the flu and held on the phone after going through all the annoying prompts (wouldn’t let you go back to the menu) knowing they were closing at 1:30 for lunch. At exactly 1:30, I heard the phone pick up and hang up! It would’ve only taken 2 minutes to answer my question! Will not use them ever again!

Published 3 years ago

why have someone to watch you use self check. If I want to be a cashier I would apply for a job. We should get a discount for working for you.\n when I ask the person watching me check out she said that that is the way it is and if I did not want to use self check out then I needed to shop else where, so I will for now on. I did record her saying it to and will post it on all my accounts.

Published 3 years ago

If i could give 0 stars i would.

Published 3 years ago

They were very helpful in the pharmacy and any employee I passed, they asked how I was doing

Published 3 years ago

Published 3 years ago

Published 3 years ago

Pearleen took great care of me, knew exactly where I needed to go to find what I was looking for. Thank you! Great customer service and super helpful!!!

Published 3 years ago

Very nice and clean.

Published 4 years ago

I ❤️❤️ shopping at CVS 7179! The staff is always friendly and eager to assist me with anything I need. I ❤️❤️ using their app and really ❤️❤️❤️ receiving coupons via email!
The CVS Care Pass reward is a Plus!!!! Best $$$ I have ever spent!!

Published 4 years ago

If I could give 0 stars, I would! I called to have a refill ready. When I got there, I was told it would take 3 hours to get ready! How about do the work you're paid to do?!

Published 4 years ago

Pharmacy won't answer the phone.

Published 4 years ago

Published 4 years ago

Very nice staff. 👌

Published 4 years ago

Fast service, clean amenities!

Published 4 years ago

This is the only place where I can add cash to my capital one card

Published 5 years ago

Pharmacy hours are buried in the post.

Published 5 years ago

Good service, variety of snacks and other goods and a nice pharmacy staff.

Published 5 years ago

This is by far the best "Big Chain" Pharmacy in or around Dothan. The night manager and employees are extremely kind, helpful and friendly. They go above and beyond and you don't get that hardly anywhere these days so I wanted to leave a review to show my appreciation! Thank you guys for being so kind in a world of unkind🥰

Published 5 years ago

Great location

Published 5 years ago

I thought is was nice with a friendly staff. Found what I needed.

Published 5 years ago

Excellent customer service and good selection of products.

Published 5 years ago

My husband and had went in for our Covid Vaccine and Brandon made me feel very comfortable I am very scared of needles I did not even feel it when he gave me the shot and he was very friendly Thank you so much Brandon!!!

Published 5 years ago

Published 6 years ago

Friendly People, Self Checkout, Fast!

Published 6 years ago

Near me

Published 6 years ago

The pharmacy used to be the best. Now they don’t answer the phone and don’t have prescriptions ready in a reasonable amount of time, even when they’ve sent a text saying they’re ready. Waits on common pharmaceuticals.

Published 7 years ago

I wish there was an option for no stars for this place! We went to the pharmacy on the way home from my son's doctor's appt around 12:30pm and they said they would get his prescription ready so we went back at 4:15pm and the prescription was STILL not ready it is now 6:05pm and we just now got home which is 5 minutes from our house. NEVER GO TO THIS PHARMACY UNLESS YOU PLAN ON WAITING FOR AT LEAST AN HOUR!!! We will not be going back to this pharmacy ever again!!!

Published 7 years ago

I give 2 stars because the staff is so kind and overworked. It doesn't matter when I go- day, night, weekend, weekday, morning, afternoon, near closing- I rarely get out before 45 minutes. I have had to wait as long as 2 hours (so I leave and come back). The phone rings off the hook. People sit in the drive through, the waiting area, in line. I pick this stuff up for a relative. I'm trying to get him to change his pharmacy. As I type this I've sat here over an hour...

Published 7 years ago

I have been calling every CVS in Dothan for 2 days and cant get answers! Finally this young lady answers the ph in pharmacy and she took the time to answer all of my questions going above and beyond to call the very last pharmacy that may have the prescription I am looking for on her personal cell phone (hope this doesnt get her in trouble)- and I can hear the call going on. She hung up w me and calls me back from her personal phone to tell me that pharmacy does not have it either. Tina, THANK you so much for being a great help in a time of desperation! Be blessed this holiday season and the new year coming!

Published 7 years ago

The last 3 times I have came to pick up my prescriptions I waited in line for over 45 minutes to an hour! Extremely understaffed and in organized! It is ridiculous, it doesn’t matter if you go inside or drive up you will wait!! The automatic refill system doesn’t work either. If I don’t call directly my prescription is not being refilled as the automatic system is supposed to do. I will be looking for a new pharmacy!

Published 7 years ago

The service is a bit slow, especially at drive-thru pick up. Staff is great.

Published 7 years ago

Since I've been in the drive thru for 25 minutes, I have plenty of time to write a review. Guess this speaks for itself. CVS, hire some help in your pharmacy!!!

Published 7 years ago

Sloooow, it takes days for my prescription to be processed. Something has happened to this pharmacy (Brannon stand west main) in the last few months, it has been my preferred pharmacy for many years but now there is a serious decline in service. I will change pharmacies because of this. Consider using another location if you want prompt service.

Published 7 years ago

CVS in Dothan has been an example of corporate chain outlets that have poor communication between its locations, doctor’s offices and customers. The amount of error I have experienced At this CVS and is inexcusable. The staff at the CVS on 84/Brannon Stand are never customer focused and always (literally) playing catch up with long lines of customers. I have been a CVS customer for more than 8 years, and today I am finally reaching out to locally owned pharmacies.

Published 7 years ago

I have shopped at this pharmacy for 5 years and its been great....until a few months ago. It has taken hours to days to have my rx filled. Amoxil called in at 1030am. Went to get it at 4pm and it was not done. Took them 38 minutes per my son. Has happened several orher times. Changed from lisinopril to norvasc and took 3, again i say 3 days to have it filled.
UNACCEPTABLE

Published 7 years ago

None answers the phone in the pharmacy anymore. I called three days last week, one day four different times, another , three times and today, twice so far, and NOONE answers!! How can you run a business this way???

Published 7 years ago

All of the staff are very friendly and helpful. Always have a great experience at this location. The best one in our city!

Published 7 years ago

These poor employees have to listen to that robot call over the intercom non stop. They have way too much work and obviously no access to get simple medications filled. CVS should be ashamed of how they equip their staff. I can normally get my usual pharmacy to fill my prescriptions within 24-48 hours and they didn’t have my NEEDED medications for days. I went there thinking they might be quicker and was terribly wrong. NOT THE FAULT OF THE STAFF THEY WERE AWESOME. The system kept giving them false information.

Published 7 years ago

This is the most unprofessional cvs I’ve ever been to. This location should be closed down. They don’t deserve a star they deserve a 👎🏽. Never in my adult years have any other cvs told me how behind they were or referred me to go filled my prescriptions at walgreens or Wal-Mart.

Published 7 years ago

Published 8 years ago

Published 8 years ago

Wait time for the pharmacy is ridiculously long.

Published 8 years ago

I just waited 20 minutes at the drive-thru for a simple antibiotic. It was called in by my physician 6 hours before I picked up. I was notified of this by CVS via text and was told it was ready. I would gladly have gone in but was wedged in between 2 cars. This is not good business. If you don’t have enough employees to handle things, hire more.

Published 8 years ago

Nice people here. Always helpful, too.

Published 8 years ago

The young lady that was behind the pharmacy desk had an attitude and was very rude. I asked her a question and all she could do was give a rude attitude instead of helping me out

Published 8 years ago

They have one woman if I get her name oh believe me I will Share, she is on a power trip and loves talking down to us lowly people whom do not have sociopathic tendencies and actually do care for people. Ugghhh witches on their brooms!!! Ill get you my pretty AND ALL YOUR MONEY TOO! MWAHAHA. Never trolled before now, not proud of myself....

Published 8 years ago

Published 8 years ago

Published 9 years ago

Published 9 years ago

Store is clean and well organized. Wait times for prescriptions to be filled can be a little long if you don't have an errand to run in between. Employees are friendly and knowledgeable. Great rewards program if you shop there frequently.

Published 9 years ago

The staff here has always been helpful and polite.

Published 9 years ago

It's a good pharmacy.

Published 9 years ago

Published 10 years ago

I've never had an issue getting my medications. And the staff has always been welcoming and helpful. I even need special assistance from time to time since I use a cane. They have always helped me find what I need and carry it for me of nessasary.

Published 10 years ago

The most horrible service that I've ever had with a pharmacy they never have the medicine you need and when they did they would never have it ready until the next day PS also bought Ben&Jerry's ice cream from there once and it was freezer burnt so bad as if it were melted frozen melted frozen ext...

Published 11 years ago