Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Went there for tile that other store was short on, went to tile department where I was meat by a young man with pretty hair that had locks in it. Name started with a j. Told him what I needed after I found it. It was up high. So he told me he was going to find a spotter because he had to use fork lift. 1hour and 25 minute later he came back but there was a manager behind him. Before he told the manager that he was suppose to be helping me. The manager was asking him to move something else. He finally got what I needed. Second time I go back back I decided to extend down my hall the same tile. I go and see the same employee working with two gentlemen buying two rolls of tile. So I stood back and waited. Then he told those to gentleman he would be right back. And he walked away. So I decided to watch him. And to my eye I could see he had no interest in helping the men and surely I never even told him while I was there. After waiting 30 minutes. Employee decided to not come back. I just left the store and went up front and ask someone else to tell me where I could get the same tile. I left and want be back with that kind of service.
Published 2 years ago
Customer service is awful when you can get it! The staff are rude. Just flat out rude. It used to be the person working the department was experienced in said department. For example plumbing pro, electrical pro etc. The staff you find now know nothing about "home improvement". The staff in store are always rude. I come here for the convenient location but after today I will no longer shop here. Today was the last time.
Published 2 years ago
Great store and the paint associate was very helpful! Excellent selection of home goods and building supplies. Also, right now they have really good Halloween decorations available. It would be a better store if the restroom was in the front, but at least it was clean so that is appreciated!
Published 3 years ago
This is absolutely the worst Lowe’s that I have ever been to. I purchased a Dyson vacuum cleaner that was on a promotional sale. I get the vacuum cleaner home and it had been used, the trigger was broke, the filter was dirty, and the power cord was missing. The next day less than 24 hours later, I was back in the store to return it and exchange it for another one and the promotion was over. I explained to the sales associate at this location what had happened and was told that They would not honor the price that I purchased it at the prior day and that if I wanted the vacuum, I had to pay full price. The supervisor was very rude. The girl at the customer service desk was very rude. Overall, it was a terrible experience and such poor customer Service. Do not shop at this location.
After I had to deal with all of that, I went to the Lowe’s on Schillinger Road in Mobile explained what happened to the sales associate. She was able to get the vacuum at the promotional price that I originally purchased it at the day before and it is now being shipped to my house.
Published 2 years ago
We have never experienced good customer service at Lowe’s before, but today we barely had to wait for assistance and got someone who was actually knowledgeable and very pleasant. There needs to be more employees in the customer service world like him. I looked at his name tag and now forgotten… maybe Billy but he talked about hoping to help with Santa this year we know he definitely had the positive happy personality for it. He made our dreadful Lowe’s shopping trip very good one. He was working 10/6 and helped us in Plumbing dept.
Published 2 years ago
I lovesss this store.. They have great products in& out the store.. I just hate they took my cc because I didn't know they wanted me too pay my riding lawnmower off in a week. Over a $1000+ dollars. But I still pay on time & still shops here. I love lives still. They didn't give me a chance too say if I could've paid. Inwhich I could've. But now I'm a finishing paying monthly 🤷🏾♀️👌🏾⁉️
Published 2 years ago
Ordered a grill for my hunt camp 2.5 hours away. Ordered it already assembled to make my life a little easier. Curbside pick up was quick and efficient, but now I regret staying comfortable in my air conditioned car while two associates loaded the grill. Got to my hunt camp, unloaded the grill, and discovered it's already rusting in areas, missing screws on a backside support bracket, and missing the grease tray, tray brackets, and grease pan. Rust and missing screws I can deal with, but all parts related to the capture of grease were missing. Pretty vital parts and is rendered useless because of this.
Called Lowes. Took 10+ minutes to get an associate on the phone. Her name was never disclosed. Not the friendliest person to talk to, but hey, some days I don't feel like going into work either. Forgivable.
Told her my problem. Associate's response was to load the grill back up and bring it in to be swapped out. When I explained that I was not going to load the entire grill back up to bring back to Mobile and I would simply like for them to set aside my missing parts to be picked up the next time I'm in town, I was met with a sarcastic comment and the line disconnected.
There is one thing I can always count on with this location of Lowes - from start to finish terrible customer service.
Published 2 years ago
Lowe's does not have enough employees working. I ordered a door and when I picked it up, the glass is wrong. I have ct5f5 the store, and no one answers. The young lady that ordered it for me, ordered the wrong glass. I have called three more times, and no one answers. She was not trained properly. I will call a glass company to change the out glass. - just more $$.
Lowe's off of Dauphin Street has horrible customer. I asked for a manager, and never talked to one. I think that is the problem. It comes from the top.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Quick
Published 2 years ago
Published 2 years ago
Good price on pex fittings
Published 2 years ago
Published 2 years ago
Love it Love it
Published 2 years ago
Customer service is awful when you can get it! The staff are rude. Just flat out rude. It used to be the person working the department was experienced in said department. For example plumbing pro, electrical pro etc. The staff you find now know nothing about "home improvement". The staff in store are always rude. I come here for the convenient location but after today I will no longer shop here. Today was the last time.
Published 2 years ago
This is absolutely the worst Lowe’s that I have ever been to. I purchased a Dyson vacuum cleaner that was on a promotional sale. I get the vacuum cleaner home and it had been used, the trigger was broke, the filter was dirty, and the power cord was missing. The next day less than 24 hours later, I was back in the store to return it and exchange it for another one and the promotion was over. I explained to the sales associate at this location what had happened and was told that They would not honor the price that I purchased it at the prior day and that if I wanted the vacuum, I had to pay full price. The supervisor was very rude. The girl at the customer service desk was very rude. Overall, it was a terrible experience and such poor customer Service. Do not shop at this location.
After I had to deal with all of that, I went to the Lowe’s on Schillinger Road in Mobile explained what happened to the sales associate. She was able to get the vacuum at the promotional price that I originally purchased it at the day before and it is now being shipped to my house.
Published 2 years ago
Not impressed. Went to get a kitchen faucet, had section blocked off due to restocking shelves. Going elsewhere.
Published 2 years ago
I place an Oder on line and it was a week later than the expected delivery date.. I keep calling and no one answered the phone.. their customer service is awful !!!!!!!
Published 2 years ago
Call them and they never answer the phone
Published 2 years ago
Hay de todo
Published 2 years ago
Very bad, you ask for a little help and they act like your bothering them.thats it for me.cut my Lowe's card
Published 2 years ago
They never answer the phone. Nothing but a group of absolute zeros in that store
Published 2 years ago
Went there for tile that other store was short on, went to tile department where I was meat by a young man with pretty hair that had locks in it. Name started with a j. Told him what I needed after I found it. It was up high. So he told me he was going to find a spotter because he had to use fork lift. 1hour and 25 minute later he came back but there was a manager behind him. Before he told the manager that he was suppose to be helping me. The manager was asking him to move something else. He finally got what I needed. Second time I go back back I decided to extend down my hall the same tile. I go and see the same employee working with two gentlemen buying two rolls of tile. So I stood back and waited. Then he told those to gentleman he would be right back. And he walked away. So I decided to watch him. And to my eye I could see he had no interest in helping the men and surely I never even told him while I was there. After waiting 30 minutes. Employee decided to not come back. I just left the store and went up front and ask someone else to tell me where I could get the same tile. I left and want be back with that kind of service.
Published 2 years ago
Cashiers complaining about pay infront of customers. Cashiers expecting customers to bag own purchases. Very unprofessional staff at the pro cash registers. Do better Lowe's.
Published 2 years ago
Published 2 years ago
I lovesss this store.. They have great products in& out the store.. I just hate they took my cc because I didn't know they wanted me too pay my riding lawnmower off in a week. Over a $1000+ dollars. But I still pay on time & still shops here. I love lives still. They didn't give me a chance too say if I could've paid. Inwhich I could've. But now I'm a finishing paying monthly 🤷🏾♀️👌🏾⁉️
Published 2 years ago
Published 2 years ago
Published 2 years ago
Very very rude and disrespectful staff !
Published 2 years ago
All my home repair needs available
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Sorry store never answer phone they lost 10000 dollar job for not answering the phone even went to the store and could not find anyone to help me
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
VERY HELPFUL
Published 2 years ago
We have never experienced good customer service at Lowe’s before, but today we barely had to wait for assistance and got someone who was actually knowledgeable and very pleasant. There needs to be more employees in the customer service world like him. I looked at his name tag and now forgotten… maybe Billy but he talked about hoping to help with Santa this year we know he definitely had the positive happy personality for it. He made our dreadful Lowe’s shopping trip very good one. He was working 10/6 and helped us in Plumbing dept.
Published 2 years ago
Lowe's does not have enough employees working. I ordered a door and when I picked it up, the glass is wrong. I have ct5f5 the store, and no one answers. The young lady that ordered it for me, ordered the wrong glass. I have called three more times, and no one answers. She was not trained properly. I will call a glass company to change the out glass. - just more $$.
Lowe's off of Dauphin Street has horrible customer. I asked for a manager, and never talked to one. I think that is the problem. It comes from the top.
Published 2 years ago
The worst experience I've ever had in a store. Crazy unprofessional
Never again. Ever!!!!
Beltline store in Mobile
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Good friendly people
Published 2 years ago
Published 2 years ago
All I can say really is it would be extremely helpful if the people working in certain departments had education about those departments
Published 2 years ago
Published 2 years ago
Went to pay on my LAR account. The line was long. There was only one cashier, but she moved expeditiously. She really needed someone's assistance. However, she handled the line like a pro.
Published 2 years ago
Published 2 years ago
Ask for help and she talked to me like i was a nobody.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Always fun! One of my favorite places to shop. I just wish the associates were more offering of there help.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Found what I needed quickly. Check out was easy.
Published 2 years ago
Published 2 years ago
This store just keeps getting worse. The woman at the return desk is extremely rude. She made it clear, she didn't want to be bothered or speak to us. She had an attitude with the gentleman in line ahead of us too.
I normally shop Lowe's competitor because this store is so bad. The item I needed was out of stock at the competitor so I went to Lowe's Mobile. What a mistake. In the future I will do without before shopping here.
Published 2 years ago
Published 2 years ago
This store rarely answers the phone. On 3 different occasions I have been on hold for over 30 minutes with no answer. All 3 times, I had to drive to the store to talk to someone. I realize getting employees is difficult, but a business answering their phone is a pretty basic task that needs to be a priority.
Published 2 years ago
Published 2 years ago
The staff is friendly and informative. Spacious aisles and easy access to fire extinguishers. All around a pleasant visit.
Published 2 years ago
Didn't have order pulled , customer service could have been better, generally I have bad luck at Lowe's
Published 2 years ago
Published 2 years ago
Where I met my wife !
Published 2 years ago
I used to work at Harrisonburg Va store #100. So filter what I’m about to say through the lens of an old man reminiscing about how things used to be…This particular store is the one that is closest to my home and I end up shopping here quite often. This store has provided me with some of the worst customer service experiences I’ve ever had. I really wish leadership would do something about it. Just as a taste, I had to threaten to talk to a manager once because two lumber CSRs wouldn’t sell me the 3/4 inch cabinet grade birch plywood I needed. They’d pulled it down but wouldn’t cut the bands because there was something else in its spot. Or the time I walked a loop around the whole store, including the outside garden center, to find a lumber cart for sand. This is after coming back three days in a row for sand but the drive through loading area was not staffed. I finally found one of the lower wire carts and proceeded to load it with 10 bags of sand cause that’s all it would hold. I pushed that thing to the other side of the store (I parked outside of the garden center) from Lumber to the cash registers and then to my truck. I passed half a dozen employees and even though they could see I was struggling, not a single one offered any help. This is just par for the course. This is not a good representation of Lowe’s. You are better than this.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Disappointed. Online it said they had 130 100ft electrical cord in stock.. got to store and no one could find one. Poor customer service..except for Richard. He called another store and found me one.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Bad place to shop.
Published 2 years ago
Ordered a grill for my hunt camp 2.5 hours away. Ordered it already assembled to make my life a little easier. Curbside pick up was quick and efficient, but now I regret staying comfortable in my air conditioned car while two associates loaded the grill. Got to my hunt camp, unloaded the grill, and discovered it's already rusting in areas, missing screws on a backside support bracket, and missing the grease tray, tray brackets, and grease pan. Rust and missing screws I can deal with, but all parts related to the capture of grease were missing. Pretty vital parts and is rendered useless because of this.
Called Lowes. Took 10+ minutes to get an associate on the phone. Her name was never disclosed. Not the friendliest person to talk to, but hey, some days I don't feel like going into work either. Forgivable.
Told her my problem. Associate's response was to load the grill back up and bring it in to be swapped out. When I explained that I was not going to load the entire grill back up to bring back to Mobile and I would simply like for them to set aside my missing parts to be picked up the next time I'm in town, I was met with a sarcastic comment and the line disconnected.
There is one thing I can always count on with this location of Lowes - from start to finish terrible customer service.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Went there for work
Published 2 years ago
Friendly Staff
Published 2 years ago
Published 2 years ago
Got what I needed, like always my husband second home 🤣🤣🤣
Published 2 years ago
Published 2 years ago
Not much help here anymore. You cannot find anyone to help. Electric dept guy is super cranky.
Published 2 years ago
Good love their app helps find things nice staff
Published 2 years ago
There air conditioner was not working
Published 2 years ago
Called over and over for a 39 minute ride to this store not a single department would pickup. I literally walked in and pointed and said “that’s my call you’re ignoring.” Got plenty of attitude and told my pavers weren’t in stock , didn’t even look or check for me I found them myself in building materials took photos and got Home Depot to price match. Corporate needs to be contacted to let the district manager know they are failing and costing Lowe’s money.
Published 2 years ago
Nice and helpful staff...helped me get two pallets of topsoil on top of my mini -van and helped me with the securement
Published 2 years ago
When you are a doit yourself kinda person this store has high quality merchandise with recommendations on use and safety
Published 2 years ago
I arrived to the store to pick up a pressure washer and I was introduced to Edgar (or a name similar) as the other representative was “off the clock” and leaving for the day. Edgar was extremely helpful throughout my time there as in answering questions, providing insight and helping load the item as it was on the top shelf. This man simply amazed me as he genuinely cared about the tasks that he was assigned to do.
I ended up leaving the store with much more than a pressure washer that day and more importantly a refreshed faith that customer service still exists. Ps. Edgar the GreenWorks pressure washer runs amazing and the axe you recommended is top notch 👌. I will be back soon!
Published 2 years ago
Published 2 years ago
They offered a large selection of flowers. We purchased many and all looked healthy!
Published 2 years ago
Published 2 years ago
Found what I needed had several asked if I needed assistance but already knew what I needed and locations.
Published 2 years ago
Absolutely the worst store. I did an online order and waited an hour to have it brought out, even though I was given notice it was ready and I notified them I was on the way. I tried a second time to see if it was any better and waited 45 minutes. I finally went inside to get it myself and they said that the order was in a part of the store that was closed even though the garden center with more mulch was open til 10 pm. Everyone just standing around and not concerned at all. Absolutely unacceptable.
Published 2 years ago
I only went to the garden center, and it was well stocked.
Published 2 years ago
TERRIBLE CUSTOMER SERVICE. THE STAFF IS RUDE. AVERAGE IQ LEVEL OF THAT PLACE IS ABOUT 30..
ANY 5 STAR REVIEWS OF THIS PLACE ARE OBVIOUSLY FAKE
Published 2 years ago
Published 2 years ago
Never an associate around when you need one or this isn't their area....WILL NOT DO SELF CHECKOUT...THAT IS RIDICULOUS..NEED PEOPLE AT A REGISTER....
Published 2 years ago
Published 2 years ago
Published 2 years ago
Had my order ready,an very little wait time
Published 2 years ago
Love it
Published 2 years ago
Bought a refrigerator on March 16, 2024 to be delivered on Sunday March 23 it was not delivered. They said they tried to call before delivery, they did not. Rescheduled for Tuesday the 25th, no delivery. Here we sit with no new refrigerator. When we try to call we get the runaround and can’t reach a human to talk to! FRUSTRATED is not the word. And they want to charge a delivery fee & a haul away fee!?! I’m done with these people!!!
Published 2 years ago
Published 2 years ago
Published 2 years ago
I am standing at the Paint department for half an hour already and nobody shows up to take care of my choice of paint. The girls at the checkout said they have called for assistance but nobody came. That's a horrible service. I could have gone to another place if they have no one to assist us at this department and just would say so.
Published 2 years ago
Published 2 years ago
Slightly busy, but it was easy to find what we needed. Workers were friendly, and my emotional support service dog was accepted. Thank yall for that. Have a blessed day.
Published 2 years ago
Published 2 years ago
Lowes is always a good place to get home improvement items.
Published 2 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Love the garden center and the sales. Cashiers are always the nicest.
Published 3 years ago
Published 3 years ago
A lil bit of everything I use is in here
Published 3 years ago
Published 3 years ago
Poor customer service. Self check out? Hell no
Published 3 years ago
I called this lowes to make sure they had 18/8 wire in stock only to drive and hour and a half to get here and deal with a very rude female employee who let me know that they have been out of stock for awhile. I usually don’t use Home Depot but that may be where I start taking my business
Published 3 years ago
Showed up at the store late in the day on a Friday on the 2nd day of Feb. looking for play sand we saw online on sale. Hubby asked an associate named Jared (I hope since that is what we were calling him) for help, told him what we were looking for and they left me sitting in the patio furniture while they went to hunt it down.
Well, it wasn't where Jared had expected it to be, but he did not give up until he and one of the managers were able to locate a pallet of the sand AND he loaded 30 bags of it into the back of the truck for us.
I have had over and beyond service before, but it is usually in a tipping situation. Jared could have very easily said they were out of stock or something similar, but he didn't. He even apologized it was taking so long when I know we were taking him away from his regular tasks and was friendly all the way up to when we drove off.
Much praise for Jared. He made my day and made all the work we need to do this weekend possible.
Published 3 years ago
This is the worst store in mobile, go to west mobile or tillmans corner.
This store has 0 help for anyone. You can't even get a cart. This isn't a one time visit. Unfortunately I go here often because it's close to the jobs and the company doesn't want us driving across town. I dread it everytime.
Save your self some gas. They prabrobly don't have what you need anyway.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great sale prices
Published 3 years ago
Great place to shop for items on doing home repairs.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Just about anything you need for around the house.
Published 3 years ago
Published 3 years ago
Great customer service!
Published 3 years ago
They were having a pretty good sale on the kitchen appliance suites
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Not enough cashiers and store is messy. Beware of defective products. The store manager will not make defective products right.
Published 3 years ago
Best place to get what you need to keep your home running smoothly.
Published 3 years ago
Terrible! I have been trying to reach someone for an hour! I have spoken with one female who was not helpful whatsoever. We have taken off work for a scheduled appliance delivery. No one informed us that our delivery changed. Now we are living out of an ice chest for an additional 5 days (that's if they deliver as planned this time)! After calling a countless number of times with someone continuously picking up the phone and immediately hanging up, I finally reached someone in appliances who was very kind and helpful. However.... still disappointing that we have no refrigerator, which was already a few weeks out for delivery any way, then delayed past the date it was supposed to be installed. Wish we would have had a heads up, at minimum.
Published 3 years ago
I purchased a refrigerator from Lowe's, when it was delivered I informed the two delivery men that the old refrigerator was going to be used by a family in need. The delivery men destroyed the old refrigerator preventing anyone from using it.
I addition they dented my new refrigerator, I notified Lowe's and was offered the option of buying a new refrigerator, they would deliver the new refrigerator once they received it and would refund the purchase price of the first (damaged) item. This would cost me an additional $330 as the item in no longer on sale. OR they would pick up the new refrigerator and I would simply have no refrigerator for 10-14 days. Since their delivery service damaged the original item I informed them that neither option was acceptable and was told to call back once I made a decision.
Published 3 years ago
A package I ordered online had been misplaced. Even though I arrived at almost closing time, several employees worked on finding my package.
Published 3 years ago
Was in and out in a flash friendly staff fast service
Published 3 years ago
Great products. However, the manager will not take care of you and they have some smart mouth young individuals at Customer Service that won’t take care of you either. I had an issue and neither the manager nor the customer service could take care of it. They will just pass the book because they don’t know what they’re doing and they don’t care either way. If you buy something, make sure that you have a warranty and a receipt because they will not honor every product that they sell and that’s a fact.
Published 3 years ago
My husband received a gift card for Christmas. Worst customer service ever AT the customer service desk. No help. Sarcastic. This is why we go to Home Depot. Thanks for nothing.
Published 3 years ago
That's ridiculous, if you don't have the receipt you can return your item! ...That's why always gonna buy in The Home Depot and make all my customers too.
Published 3 years ago
Published 3 years ago
This may be the worst customer service I have ever seen. And it wasn't just me. You walk around and see dozens of people trying to find someone to help.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Love Lowe's,easy find what I need
Published 3 years ago
I wouldn’t give this place 1 star, but no choice for 0. worst, most unprofessional bunch of rejects youve ever met in your life. One of your employees tried to start a fist-fight over me walking through the roll up door in contractor sales. I told the manager, but she couldn’t have cared less. Everyone in this store spends more time avoiding work than trying to help customers. AVOID THIS LOCATION AT ALL COSTS. YOU’VE BEEN WARNED!!!
Edit: I’ve noticed the main complaint is rude, unhelpful cashiers. It’s been that way for years, but Lowe’s doesn’t seem to care enough to respond or do anything about it. I’ve also noticed y’all respond to positive reviews, but not the negative. I’m a contractor and tried getting help this morning to return a tat roofing material for correct product. Employees were so rude I loaded item back up and went to Home Depot. This location needs HELP.
Published 3 years ago
Published 3 years ago
Published 3 years ago
I used to love this place but there are seldom any cashiers and you are almost always forced to use the self-checkout. Of course, today the screen locks up with around ten other customers behind me. I push the button for assistance and instead of someone helping me with the locked up screen, they open up two registers. I waited almost 10 minutes for help to fix it.
Open more registers all of the time and have the self-check there for people who want the convenience of on-the-job training.
No change
Published 3 years ago
Published 3 years ago
Always good they leave you alone unless you ask for help I love it
Published 3 years ago
Called pro desk for an order, was told I have to be in the store, then hung up!!!
Horrible service and customer care-
Published 3 years ago
Ordered custom wooden windows. Sizes and installation estimate horrible. They were re measured and ordered on three separate occasions took 8 months and the Lowe’s Installers would not complete the job. As to hire independent contractors and Lowes refusing to compensate.
Published 3 years ago
Craftsman socket that cracked brought in for Craftsman warranty. was told cannot warranty out one socket had to bring full 200 some piece set in for warranty.
Published 3 years ago
Poor inventory. Very little help. Self checkout usually requires staff help.
Published 3 years ago
Love shopping at Lowes
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great customer service. Felt like I made a friend while being directed to isle 10.. appreciate the genuine help and friendly service.
Published 3 years ago
Published 3 years ago
It was great
Published 3 years ago
Service is very low for help finding what you need. Prices are outrageous! Compare to Home Depot!
Published 3 years ago
Good place to shop
Published 3 years ago
Great store.
I always find people there that are very helpful and Lowe’s has provided me the tools and materials for all of our home projects.
Published 3 years ago
Found everything we needed. Asked for help several times and no one showed. However we found what we needed and it was affordable and easy to use
Published 3 years ago
Published 3 years ago
Published 3 years ago
Went to three locations looking for a tool. all three showed two at each of the locations. Crickets wasted time and fuel ,not good need to do better 👎👎👎😩
Published 3 years ago
Published 3 years ago
Published 3 years ago
A favorite for my home repair needs.
Published 3 years ago
Great store and the paint associate was very helpful! Excellent selection of home goods and building supplies. Also, right now they have really good Halloween decorations available. It would be a better store if the restroom was in the front, but at least it was clean so that is appreciated!
Published 3 years ago
Lady at check out was very helpful.
Published 3 years ago
The bariatric slovenly witch who works the return counter (she is supposedly the supervisor for that department) is extremely rude and unhelpful. She treated me (former Federal LEO and current security professional) like I was a crook for wanting to get cash when returning an Skil saw that I no longer needed (got a better one for my birthday). I didn’t know it had be bought using a credit card by my wife.
Extremely rude. I observed her huffing and puffing at customers, and acting like a total witch to several others in front of me. For this and for the fact that she has not been relieved of her role. I wont be back at the 65 location. I’ll probably go to a competitor the next time I need to visit the hardware store. Treating an elderly lady like dirt was the reason I decided to post. I’ll be calling the regional manager for Lowe’s in Mobile tomorrow. I worked with his wife.
Published 3 years ago
Always have exactly what I need.
Published 3 years ago
Great service
Published 3 years ago
Had what I needed but installed was a bit pricey
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Ok visit
Published 3 years ago
Was directed to incorrect isle and all associates were in a meeting so used the app to find product
Published 3 years ago
Personally I love shopping in Lowe’s great price all ways
Published 3 years ago
Shop here lots, most of the time they have what we're looking for
Published 3 years ago
Published 3 years ago
Could not find what I was looking for. 🤫
Published 3 years ago
Lowe's does know yall
Published 3 years ago
Customer service is horrible.
Published 3 years ago
I got a text saying my order was ready but when I got to the store they couldn't find it.
Published 3 years ago
Good
Published 3 years ago
They were amazing. Storms came in and they let some of up park under the pro pavilion.
Published 3 years ago
I live here great staff so far
Published 3 years ago
Published 3 years ago
Wasted a 100 mile trip because no one would answer the phone!!!
Published 3 years ago
Legit
Published 3 years ago
- 6 photos
- 200 reviews
- 3.9 rating
- Phone: +1 251-473-1880
- Website: https://www.lowes.com/store/AL-Mobile/0212?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-212-_-na-_-0-_-0&y_source=1_MTE4MjkyMS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
- Address: 151 E Interstate 65 Service Rd S, Mobile, AL 36606, United States
- Coordinates: 30.681486099999997, -88.125473
- Home improvement store
- Appliance store
- Building materials supplier
- Flooring store
- Furniture store
- Grill store
- Hardware store
- Lawn equipment rental service
- Outdoor furniture store
- Rug store
- Monday: 6 AM–9 PM
- Tuesday: 6 AM–6 PM
- Wednesday: Closed
- Thursday: 6 AM–9 PM
- Friday: 6 AM–9 PM
- Saturday: 6 AM–9 PM
- Sunday: 8 AM–8 PM
- Delivery: Yes
- In-store pick-up: Yes
- In-store shopping: Yes
- On-site services: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Assembly service: Yes
- Repair services: Yes
- Quick visit: Yes
- Batteries: Yes
- Electronics: Yes
- Light bulbs: Yes
- Cheques: Yes
- Credit cards: Yes
- Debit cards: Yes
- Credit cards: Yes