Take a complete hardware store, combine with feed and seed store, add farm supply and helpful friendly staff and you have B W Capps. Whatever you need, they got it at great prices.
Published 2 years ago
Love this place. Always find what we need. Good selection, good prices, and best of all, good customer service. We are greeted, assistance is offered, and our business is appreciated.
Published 2 years ago
Horrible customer service. Purchased a chain saw blade they had listed to fit an echo. It doesn't fit. Went back in and the old gentleman up front told me they can't refund it because it was opened. Claimed its in there return policy that was hidden under a box of candy on the counter. Ignorant as heck. Horrible customer service. My receipt says refund policy 30 days with original receipt. Reporting the business and the a** hole to the BBB
Published 3 years ago
Man this place is like the old-school days when you could find almost anything ya needed to work in the yard to plant some vegetables plants tomatoes 🍅 just a great place to look around
Published 2 years ago
A few months back when the weather was still a bit cooler I stopped by the Opelika location and bought a new Walls jacket. The guys there referred me to the Phenix City location for a set of coveralls. I drove there and spoke with an older woman who said she'd order a set for me and that it'd take a week or two to arrive. Two weeks passed and when I called back in regards to my order I was virtually cussed out and disrespected by the same woman. I won't return there to spend my hard earned money and I now understand why Mom and pop shops are going out of business.
Published 2 years ago
I purchased a sprayer and first time I tried to use it I found it would not make pressure and leaking around top . I went in to store not for money or replacement just maybe a gasket and without receipt as policy were no help .I went to tractor supply and for $3 gasket they fixed it and I've always done business with Capps but no longer
Published 7 years ago
They have a Very kind & helpful staff. Anything from the wearhouse the sweet guys who work out there, always friendly and ready to load your merchandise. I got some flea pills for my dog yesterday, I will give a updated review on them later. Hopefully it will save me from paying $90 every 3 months for a soft chew I get for my veterinarian. Hoping to go from $90 every 3 months ( not to mention the vet fee to take him in to get it) to $45 every 6 months. Yeah that sounds good to me.
Thank you for amazing service...
Published 5 years ago
Friendly helpfull staff . Good ole fashion service just like it used to be ...enjoy everytime I go in thier brings me back to a time when people wanted to treat customers like they care ...and they do !
Published 3 years ago
Published a year ago
Published a year ago
Everything you need
Published a year ago
Take a complete hardware store, combine with feed and seed store, add farm supply and helpful friendly staff and you have B W Capps. Whatever you need, they got it at great prices.
Published 2 years ago
Great service and products
Published 2 years ago
Not like it use to be
Published 2 years ago
Love this place. Always find what we need. Good selection, good prices, and best of all, good customer service. We are greeted, assistance is offered, and our business is appreciated.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Man this place is like the old-school days when you could find almost anything ya needed to work in the yard to plant some vegetables plants tomatoes 🍅 just a great place to look around
Published 2 years ago
Published 2 years ago
Excellent customer service, walked me through the store to find everything I needed without me even asking.
Published 2 years ago
Good business!
Published 2 years ago
Wonderful store with great customer service.
Published 2 years ago
Published 2 years ago
A few months back when the weather was still a bit cooler I stopped by the Opelika location and bought a new Walls jacket. The guys there referred me to the Phenix City location for a set of coveralls. I drove there and spoke with an older woman who said she'd order a set for me and that it'd take a week or two to arrive. Two weeks passed and when I called back in regards to my order I was virtually cussed out and disrespected by the same woman. I won't return there to spend my hard earned money and I now understand why Mom and pop shops are going out of business.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Love the store. Love the people. Always very very helpful. I recommend them every chance I get.
Published 2 years ago
Published 2 years ago
Seeds were left behind. I call 3 days later, and they save them for me.
Published 2 years ago
Best place to get livestock feed, or anything else farm related
Published 2 years ago
Love this place. Friendly staff as always.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
My first stop for food plot seed and corn for the deer season. Great customer service!
Published 3 years ago
Great Family owned business
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great place. We get feed here. Awesome staff!
Published 3 years ago
Great people
Published 3 years ago
Published 3 years ago
Always helpful here. They have what u need.
Published 3 years ago
Priced a little higher than everywhere else. But you get a more personalized shopping experience from hometown folks that actually care about your projects.
Published 3 years ago
Friendly helpfull staff . Good ole fashion service just like it used to be ...enjoy everytime I go in thier brings me back to a time when people wanted to treat customers like they care ...and they do !
Published 3 years ago
Horrible customer service. Purchased a chain saw blade they had listed to fit an echo. It doesn't fit. Went back in and the old gentleman up front told me they can't refund it because it was opened. Claimed its in there return policy that was hidden under a box of candy on the counter. Ignorant as heck. Horrible customer service. My receipt says refund policy 30 days with original receipt. Reporting the business and the a** hole to the BBB
Published 3 years ago
Always has everything you need for animals and planting.
Published 3 years ago
One stop shop for most of your pets & livestock needs.
Published 3 years ago
Excellent people!
Published 3 years ago
Published 3 years ago
Very friendly and knowledgeable staff the warehouse staff were great
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Awesome place everyone is very knowledgeable
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Has what you need for home repairs
Published 3 years ago
Always helpful and friendly. They are great at giving advice.
Published 3 years ago
Published 3 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Always great to go there.
Published 4 years ago
Published 4 years ago
Good price on x ou run but t hff e wheat went up. Great place for hunting supplies.
Published 4 years ago
Published 4 years ago
Always pleasant and helpful
Published 4 years ago
Always have just what the farmer needs.
Published 4 years ago
Had everything I needed available
Published 4 years ago
Published 4 years ago
I always get great customer service here. Never a long wait. And they load it for me. When I buy large items.
Published 4 years ago
Went into BW Capps in Columbus, GA. I used to shop there a lot, the customer service was always above par compared to similar stores.
Now the store is sectioned off, you to ask permission to look down isles, and best of all, if you ask why it is like that, they will in no uncertain terms let you know you can shop elsewhere.
This store used to be among the best, today I left my purchases at the register and took their advice and am shopping elsewhere.
Hopefully they return to who they used to be.
Published 4 years ago
Very knowledgeable on products in store and friendly people.
Published 4 years ago
Very helpful
Published 4 years ago
Published 4 years ago
Everything you need all in one place. Very helpful and friendly staff.
Published 4 years ago
Very nice store. Lots of products you may not see elsewhere.
Published 4 years ago
Good and old fashioned courteous service. The people are dedicated to pleasing the customer thank you Capps
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Small hardware store but the staff is very friendly and they have a pretty good selection when it comes to bulk seed and can order whatever you need.
Published 4 years ago
Got just about everything you need in the hardware line.
Published 4 years ago
Published 4 years ago
BW Capps is a awesome store to shop at. They have just about everything a person will need,for inside and outside. The inside and outside staff is awesome. They always be open on time and they never miss a beat.
Good company, I give them Five 🤩🤩🤩🤩🤩 Stars!!!!!!
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Bought a bag of lime paid $18 way too much. Wish I had shopped around. One place had it advertised for $6
Published 4 years ago
Staff very knowledgeable with parts.
Published 4 years ago
Published 4 years ago
Friendly
Published 4 years ago
They are stand off.
Published 4 years ago
Published 4 years ago
Published 5 years ago
I get all my feed and my Carhartt merchandise and anything I need for any animals from here or tractor supply they both got five stars from me for great service and great people
Published 5 years ago
Old school hardware store locally owned. Best prices on lawnmower blades.
Published 5 years ago
Great customer service
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Didn't have what I needed and no one to help me
Published 5 years ago
Great customer service
Published 5 years ago
The best
Published 5 years ago
Published 5 years ago
Always enjoy my visit
Published 5 years ago
Always friendly treat you like your family
Published 5 years ago
Published 5 years ago
Published 5 years ago
Strangest selection of things ever
Published 5 years ago
Published 5 years ago
I like dealing with local folks. Nice people. Good selection of fertilizer.
Published 5 years ago
Published 5 years ago
Nice employees willing to help you and great prices.
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Very god service and prices
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
BW caps. Is graat the grass is greener aty place thanks to them
Published 5 years ago
I have been going there for years and I live 30+ miles away in Georgia. They are supper helpful and prices are very reasonable. This place is worth the drive.
Published 5 years ago
The employee was very helpful and friendly. They went out their way to help you find the items you needed
Published 5 years ago
Great plant selection and friendly staff. I go to buy contractors blend grass for my yard at $125 for 50 pounds it's worth the value. The stuff you buy from Walmart or home Depot tends to Mostly be filler and overpriced.
Published 5 years ago
Prices are a little high
Published 5 years ago
Great store and staff. They have all of your household, gardening, building/handyman needs.
Published 5 years ago
Published 5 years ago
Picking up caps for canes
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
For you every needs for ☘️ and bugs
Published 5 years ago
In normal times I would give this business at least a four star rating, but on my recent visit they were only allowing limited customer's in to the parking lot and store. The owner explained he had five employees out with covid and another employee had quit that morning. After I selected some plants outside, I went in to pay and only saw two employees working behind the counter. Both behind plexiglass sneeze guards, but no masks. Makes be wonder how much attention they were paying to covid guidelines when their employees got infected. This business is usually a well stocked hardware store with knowledgeable workers and has all sorts of lawn and garden supplies. However I would stay away for now
Published 5 years ago
Great service go back again
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Best place to get Carharrt jeans and Georgia boots
Published 5 years ago
Service excellent...
Published 5 years ago
Published 5 years ago
Always courteous, and have everything I'm looking for.
Published 5 years ago
Very helpful staff
Published 5 years ago
Average quick in and out for hardware
Published 5 years ago
I have loved BW Capps since I was a kid. I can always find what I need and they literally everything including great prices. They sell good quality merchandise too. I recommend this store to anyone and everyone.
Published 5 years ago
They have a Very kind & helpful staff. Anything from the wearhouse the sweet guys who work out there, always friendly and ready to load your merchandise. I got some flea pills for my dog yesterday, I will give a updated review on them later. Hopefully it will save me from paying $90 every 3 months for a soft chew I get for my veterinarian. Hoping to go from $90 every 3 months ( not to mention the vet fee to take him in to get it) to $45 every 6 months. Yeah that sounds good to me.
Thank you for amazing service...
Published 5 years ago
Published 5 years ago
Published 5 years ago
Shopping experience great.just make sure you getting what you pay for.
Published 5 years ago
Always enjoy going to Capps!
Published 5 years ago
Published 5 years ago
Very friendly and helpful. Enjoy shopping with local businesses. Little bit of everything in store.
Published 5 years ago
Published 5 years ago
Published 5 years ago
Better than any big box stores, you actually receive "personal" service, if needed.
Published 5 years ago
Awesome
Published 6 years ago
Published 6 years ago
Great selection, helpful staff. Lots of parking, easy entrance.
Published 6 years ago
Published 6 years ago
Expensive but home town atmosphere almost always have what you are looking for
Published 6 years ago
Hard workers and fair prices
Published 6 years ago
Published 6 years ago
They made a key for me and it was great.
Published 6 years ago
Great service
Published 6 years ago
Published 6 years ago
Always a good stop.
Published 6 years ago
Great hometown hardware and lumber store. Very helpful and knowledgable staff. So much better than the big box stores.
Published 6 years ago
Capps has what you need. They can be a bit pricey but they have a large inventory and load it in your truck for you.
Published 6 years ago
Published 6 years ago
The customer service was poor, didn't have what I needed.many times employed were rude.will not never go back
Published 6 years ago
Called before I went , they said they went and made sure they had what 9 asked for . Arrived about 20 min later and they acted like it was no big deal to have me come down there for nothing .
Published 6 years ago
BW Capps is a wonderful feed/ hardware store that offers quality customers service.
Published 6 years ago
They know what they are talking about and if they don't, they wont BS you like some stores do. Pay a little more maybe but the service makes all the difference
Published 6 years ago
Published 6 years ago
Carry a vast variety, from bee keeping all the way to canning. My family and I go out of our way in order to go here for any of our farm needs. Perfect one stop shop for anything you could need on your farm all while supporting a locally owned business.
Published 6 years ago
Published 6 years ago
Published 6 years ago
They are very helpful and knowledgeable .
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Gentleman helped me find the items I needed
Published 6 years ago
Published 6 years ago
I love to go here for my vegetable plants. They're always so healthy and there is such a great variety.
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
They have a good selection of bee keeping supplies
Published 6 years ago
Published 6 years ago
Published 6 years ago
- 4 photos
- 200 reviews
- 4.5 rating
- Phone: +1 334-298-5502
- Website: http://bwcapps.com/
- Address: 1210 Broad St, Phenix City, AL 36867, United States
- Coordinates: 32.47, -84.99969999999999
- Hardware store
- Monday: 8 AM–6 PM
- Tuesday: 8 AM–6 PM
- Wednesday: 8 AM–6 PM
- Thursday: 8 AM–6 PM
- Friday: 8 AM–6 PM
- Saturday: 8 AM–2 PM
- Sunday: Closed
- In-store pick-up: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Service guarantee: Yes
- Quick visit: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes