Lowe's Home Improvement

We visited the store to purchase appliances, and the clerk who assisted us was extremely friendly and helpful in explaining the products. The store is well-organized, making it easy to find items on every shelf. Additionally, the store's location is very convenient.

Published 2 years ago

Bought sink and faucet set. Was charged $175.00 for installation at time of purchase. Lowes sub contracts their installation service to group called Angi, not local. The installer from Lowes called before coming to our home to install. Per the installer/technician (not a certified plumber) when she called, she said she was only paid to install a faucet. I called Lowes and they told me that I was charged for only the faucet installation and thar if I wanted to have the sink installed that would be an extra $299.00. What!!! I was told when I bought (as a boxed set) that both were included in the installation. Why not be included...you have to take the faucet off the install the sink. What is the difference in using a new faucet and the old faucet to be put back in with the sink??? Lowes said bring back the sink and faucet and get my money back. They would not budge on the mistake that their employee (who told us he was the manager's son( made.We have been customers with Lowes for over 15 years. I will never set foot in their store again. Just a warning..you could be next.

Published a year ago

Between the miserable customer service at Frigidaire to get my defective refrigerator returned and the miserable customer experience trying to replace my refrigerator at the Lowe's where I purchased it, I am pretty much done with both brands.

To be able to arrange a pickup of my return refrigerator at the same time as a delivery of the replacement refrigerator I have to buy a new refrigerator. Otherwise they take the fridge and then process the return and I still have to go to the store to buy the replacement and have no fridge. Why is this such a hard situation to deal with? To even get to this point, I had to leave three messages and call about 10 times because I kept getting disconnected when I was being transferred. Totally unacceptable.

Update: A store manager called me again later that day and was able to arrange the replacement to be taken care of at one visit, but they told me I may still need to come in to work out the paperwork after. Delivery is arranged for next Friday but there is still a store communication problem because the delivery driver called yesterday morning to drop off the fridge. We'll see what happens next week.

Published a year ago

Took ten minutes to get someone to shake my paint cans. Doorman wanted to see my receipt for the three gallons of paint I bought even though he helped me check out.

Published a year ago

I have to admit this Lowe's beats the location in Bryant. This location is not in my normal "stomping grounds", but I think it might be my new one. Although the staff and store in general in Bryant is good, the staff and store at their NLR store is more friendly and the selection of tools and supplies is by far more expansive.

Published 2 years ago

In the store tonight 7:45 pm. 4 employees standing together talking. My husband asked can someone help me with a sink?

1st. Employee-Kitchen or bathroom?

Bathroom sinks are right over there.

2nd. Employee- he asked if anyone can help him.

1st. Employee- yeah, they're right over there.

😐

Husband helped himself load 2 sinks.

Published a year ago

I was sent to this store by another Lowe's store who said that they had three of the product I was looking for only to be told that they were sold. I went to the manager who told me that I could buy the floor model. I would have to take it right then because they would not deliver. And there were no further discounts being offered for the scratch and dent floor model. Very disappointed!

Published a year ago

You either offer a military/veteran discount or you don’t!!😡 They supposedly have a military discount, EXCEPT it’s on lower cost items only, not on items which are $75. or higher.🙄
We’ll be shopping at Home Depot where military folks are actually appreciated!

Published 2 years ago

North Little Rock location
#1. Costumer service

Published a year ago

Published a year ago

made online order, showed 150 in stock went to grab it and they sold out.....

Published a year ago

Published a year ago

Published a year ago

Bought sink and faucet set. Was charged $175.00 for installation at time of purchase. Lowes sub contracts their installation service to group called Angi, not local. The installer from Lowes called before coming to our home to install. Per the installer/technician (not a certified plumber) when she called, she said she was only paid to install a faucet. I called Lowes and they told me that I was charged for only the faucet installation and thar if I wanted to have the sink installed that would be an extra $299.00. What!!! I was told when I bought (as a boxed set) that both were included in the installation. Why not be included...you have to take the faucet off the install the sink. What is the difference in using a new faucet and the old faucet to be put back in with the sink??? Lowes said bring back the sink and faucet and get my money back. They would not budge on the mistake that their employee (who told us he was the manager's son( made.We have been customers with Lowes for over 15 years. I will never set foot in their store again. Just a warning..you could be next.

Published a year ago

I've been trying to buy an oven for a solid month now. I can't get anyone to answer the phone in the appliance department.

Published a year ago

Published a year ago

Published a year ago

Lo mejor de lo mejor 👌

Published a year ago

Helpful staff!

Published a year ago

Published a year ago

Published a year ago

Fantastic staff! Shoutout to Jeff, Adrian, Charlie, and everyone else who helped us out with our order. 😊

Published a year ago

Had a terrible experience with Lowe’s appliance delivery and this location’s management response. My daughter purchased a dryer from them with delivery and installation. While visiting a few months later, I noticed that they did a ridiculously inept installation of the dryer hose leaving the dryer a full 10” offset from the washer. I pulled the dryer away from the wall to fix their sloppy installation and discovered that they had also botched the 240 volt electric cord connection. For some unknown reason they left off the code-required cable clamp that secures and protects the cable where enters the back of the dryer. They just left the uncovered 4 high voltage wires dangling against the raw sharp edge of the sheet metal cover. This was an extremely dangerous shock and/or fire situation. I spoke to the manager and he refused to take any responsibility or action because they hire “third party” installers, and he said he had no way of knowing who actually did the installation. Do not expect up-to-code installation from this Lowe’s and do not expect management to be concerned about endangering their customers or to stand behind their services. This is BS. Never again.

Published a year ago

Published a year ago

Published a year ago

The customer service is wonderful here!! I have always had great experiences here.

Absolutely LOVE Lowes!!

Published a year ago

Published a year ago

Lowe’s in NoLittle Rock does not answer their phones.

Published a year ago

Took ten minutes to get someone to shake my paint cans. Doorman wanted to see my receipt for the three gallons of paint I bought even though he helped me check out.

Published a year ago

In the store tonight 7:45 pm. 4 employees standing together talking. My husband asked can someone help me with a sink?

1st. Employee-Kitchen or bathroom?

Bathroom sinks are right over there.

2nd. Employee- he asked if anyone can help him.

1st. Employee- yeah, they're right over there.

😐

Husband helped himself load 2 sinks.

Published a year ago

Always love seeing what deals I can find.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

I was sent to this store by another Lowe's store who said that they had three of the product I was looking for only to be told that they were sold. I went to the manager who told me that I could buy the floor model. I would have to take it right then because they would not deliver. And there were no further discounts being offered for the scratch and dent floor model. Very disappointed!

Published a year ago

Between the miserable customer service at Frigidaire to get my defective refrigerator returned and the miserable customer experience trying to replace my refrigerator at the Lowe's where I purchased it, I am pretty much done with both brands.

To be able to arrange a pickup of my return refrigerator at the same time as a delivery of the replacement refrigerator I have to buy a new refrigerator. Otherwise they take the fridge and then process the return and I still have to go to the store to buy the replacement and have no fridge. Why is this such a hard situation to deal with? To even get to this point, I had to leave three messages and call about 10 times because I kept getting disconnected when I was being transferred. Totally unacceptable.

Update: A store manager called me again later that day and was able to arrange the replacement to be taken care of at one visit, but they told me I may still need to come in to work out the paperwork after. Delivery is arranged for next Friday but there is still a store communication problem because the delivery driver called yesterday morning to drop off the fridge. We'll see what happens next week.

Published a year ago

Published a year ago

I needed a faucet for my tub and I found the perfect one

Published a year ago

Took over 30 minutes to load a pallet for me. Store was dead. Sould have went to home depot across the street.

Published a year ago

Published a year ago

Great options

Published a year ago

DELIVERY SERVICE SUCKS

Published a year ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Associate was very helpful in finding the right hardware for me.

Published 2 years ago

When I was at lowes north little rock ar. I had picked up a few things plus a 12ft peice of rope, when I got to the self check out which I don't much care for as I rung everything up I asked the worker where in the screen to ring up the rope I told him it was 12ft long at 48 cent a ft, he asked where I got the rope I told him in the rope isle duh, he says thiers noway to put it in with out a number and that I need to go find someone to figure it out, it's not my job to go find anyone I don't work for lowes he does, so he says I can't buy the rope and he can't sell it to me he should have called someone on the radio so I left everything thier and went right across the street to home depot, it's disappointing because I am a lowes pro credit card holder . So I guess I'll be canceling my lowes card and getting a home depot card which I've never wanted to do but if that's how lowes customer service is now then it's what I have to do. I am the customer and have spent thousands at lowes but my money is good anyplace else, what a shame .

Published 2 years ago

Published 2 years ago

I have to admit this Lowe's beats the location in Bryant. This location is not in my normal "stomping grounds", but I think it might be my new one. Although the staff and store in general in Bryant is good, the staff and store at their NLR store is more friendly and the selection of tools and supplies is by far more expansive.

Published 2 years ago

not sure what to say about it, typical version of the stor

Published 2 years ago

Meh. Increasingly more disappointing each time I come in here. Can't find anything, I was just looking for regular wood glue and 12" clamps. Asked for help, was given the wrong area to look. Just left without buying anything.

Published 2 years ago

Dear Lowe's the store visit was going well. I was about to purchase a weed eater when I heard some rattling from a bag of bird feed only to see this huge rat climbing up the scaffolding. It startled me because I thought it was a small bird or insect. Please fix this issue for future customers.

Published 2 years ago

I recently visited my local Lowe's and had a positive experience overall. The store is conveniently located with plenty of parking, making access easy. The layout is intuitive, with clear signage that helped me quickly find the sections I needed.Lowe's offers a wide variety of products, particularly for home improvement projects. From tools and hardware to appliances, paint, and garden supplies, the selection is extensive. I was particularly impressed with their range of seasonal items and outdoor furniture.The staff was knowledgeable and approachable. When I needed advice on a plumbing project, an associate provided detailed guidance and recommended the right products for the job. Their expertise was evident and greatly appreciated.The checkout process was efficient, with multiple lanes open to accommodate customers. The self-checkout option was a nice feature for those with fewer items. However, during peak hours, the store could benefit from having more cashiers available to reduce wait times.One area for improvement could be the inventory management. A couple of items I was looking for were out of stock, and it took some time for the staff to check availability at nearby locations. Additionally, while the store was generally clean and well-organized, certain sections, particularly the lumber area, could have been tidier.Overall, my visit to Lowe's was satisfactory. The store offers a comprehensive range of products and helpful staff, making it a reliable destination for home improvement needs. With minor enhancements in inventory management and aisle maintenance, it could provide an even better shopping experience.

Published 2 years ago

You either offer a military/veteran discount or you don’t!!😡 They supposedly have a military discount, EXCEPT it’s on lower cost items only, not on items which are $75. or higher.🙄
We’ll be shopping at Home Depot where military folks are actually appreciated!

Published 2 years ago

Published 2 years ago

Always willing to help. Great staff. Friendly and respectful.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Will never use this store again!!! Joy and the lady working curbside pickup at 930 on 7/20 are extremely rude and need to learn customer service skills!!!!

Published 2 years ago

Published 2 years ago

En este lugar e encontrado lo que e buscado

Published 2 years ago

Home Depot didn't have the tandem breaker I needed, but Lowes did!

Published 2 years ago

It's okay to see workers around the store but when you ask them something.. they don't even know what and where the product is.. very frustrating..

Published 2 years ago

very bad customer service. Home depot is better .

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

I have to buy a Air Cleaning Filter for my central air and heating captures dust and lint you can cuts its to the right size to fix and its washable and reusable.

Published 2 years ago

Published 2 years ago

Published 2 years ago

We had a pickup order. They were quick to bring it out and loaded it in the truck.

Published 2 years ago

Horrible experience with flooring installation. It is the worst job I have ever seen. In a small bathroom, they got 9 tiles so high I trip on them The workers should be drug tested. You have to pay ahead. First red Flag. So to fix it, they sent a person who took off after 45 minutes. It took all day to find out why. He claimed I said something. I never interacted with him and barely remember what he looks like . I am disabled and this is a total scam. I took away my yard sign, pride flag, and bumper stickers, because it was about that. Lowe's left a disabled person high and dry for a druggie bigot. Don't go there. I'm a veteran. My bathroom has been unusable since May 24 and it is still not fixed. (3 weeks so far) Stay away from Lowes unless you want a train wreck job.

Published 2 years ago

Published 2 years ago

Good place to go. Garden center very nice, can get most everything there. Like it.

Published 2 years ago

Published 2 years ago

Seems more organized and a better selection than Home Depot

Published 2 years ago

We visited the store to purchase appliances, and the clerk who assisted us was extremely friendly and helpful in explaining the products. The store is well-organized, making it easy to find items on every shelf. Additionally, the store's location is very convenient.

Published 2 years ago

Published 2 years ago

Placed an order for a little over two-hundred dollars of bricks and flowers for the base of two memorial markers on the 15th to be picked up on the 21st. I gave them my name and the master gardeners name at checkout and also called back that week to confirm the order and names.
The gardener for the project showed up on the 21st to pickup the order and they told him that there wasn't an order so he left to go to another project. After talking with him I called the store and ask to speak with a manager. The "supervisor" tried helping and confirmed that the order was at the pickup area but didn't have his name or my name attached. I little deductive reasoning and a phone call from them to verify would have saved a lot of time and money. I asked to speak to someone for a discount and I was put on hold and told I would get 10% off and that the manager who could do that was "tied up". No deal, (20%) because of the poor customer service and the lack of consideration for people's time, energy and money. Another person (Valerie ) hopped on the phone and didn't I say who they were, I had to ask. I began to tell her what I needed because at this point the gardener wasn't coming back today. She told me to "MA'AM YOU NEED TO CALM DOWN." 😑 I told her don't tell me to calm down and she hung up. I drove 15 minutes to the store. Sure enough the order was sitting back at pickup. Some of the flowers were dead. Shout-out to Kevin and Chris (one of the store managers) who helped me and gave me what I needed to cover the loss I incurred from the gross lack of customer care. I'll go to Jx from now on or maybe Home Depot.

Published 2 years ago

Published 2 years ago

Published 2 years ago

If you can find someone that works there they'll do whatever they can to help you. Seems like there is definitely a shortage of employees. Also the self-checkout thing always pisses me off.

Published 2 years ago

Didn't have what I needed

Published 2 years ago

Had what we were looking for.

Published 2 years ago

Alot of new things put out for summer season the lawn and garden was full but plants were brown already struggling.Friendly employees helpful when asked

Published 2 years ago

I had someone steal the back of my mirror cover off of my truck it’s about 150 bucks online to replace so someone just ripped it off the back of my truck and stole mine. I asked them to look at the cameras and find out who did it they told me they would get back to me in 24 hours after their Security guy went through the footage didn’t get my name didn’t get my phone number try to get off the phone they do not care

Published 2 years ago

Employees kinda don't know what they have or don't have

Published 2 years ago

Published 2 years ago

Published 2 years ago

Had everything I needed and easy to find

Published 2 years ago

Published 2 years ago

Pretty standard Lowe's store. Employees were not very knowledgeable though

Published 2 years ago

Good stuff.

Published 2 years ago

Published 2 years ago

Jacoby is the best!!!!

Published 2 years ago

Published 2 years ago

Clean, well organized and the staf was very helpful. Prices were way high, $69 for a gallon of paint is a bit extreme to me.

Published 2 years ago

Published 2 years ago

The inside was clean and organized and customer service was excellent.

Published 2 years ago

Published 2 years ago

Self checkout was a bit confusing, suggesting that one needed to be a 'card holder' in order to use the automated system. Not true, but one needed to change screens (from the 'card holder') before scanning items. Fortunately, an attendant was available to assist.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great deals

Published 2 years ago

Published 2 years ago

We were searching for a specific light fixture at the North Little Rock store and Paula saw us struggling from across the store. She came over and looked up the item for us and stayed with us until we found it. She then asked if she could help us with anything else! What excellent customer service! We were so impressed with her. Please pass along our grateful thanks to her! Mike and RoxeAnn Rohrer, Conway, AR.

Published 2 years ago

Published 2 years ago

Customer service is always good n pleasant n helpful

Published 2 years ago

Employees were friendly and helpful, unfortunately there are only SELF CHECKOUTS available. Not 1 single option for a cashier.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Si.on and Steve were great and helped with our window treatment order.

Published 2 years ago

Very nice cashier and we found everything we needed.

Published 2 years ago

Excellent customer service! Very nice employees for sure

Published 2 years ago

Love love love this place

Published 2 years ago

Needed a piece of plexiglass today, I looked and looked for an associate l went up front to have someone paged to that area, her name was Joy and she basically refused to come out and see what I needed, her what does he, does it need to be cut. The other associate George was very helpful he apologized for her behavior and we left. I won’t be back, loyal customer 25 years.

Published 2 years ago

I'm sure the place is fine for most pros use. People that visit it often and have worked out most of the kinks in dealing with a Walmart sized home improv shop. I've had more than my share of bad stories to trust the place to always do the right thing. Not the worst place, but it could stand some improvement itself.

Published 2 years ago

It was a okay experience did some training with my SDIT and the customers left me alone. I was about to go to the bathroom in peace and look at somethings. Might want to consider adding benches around the store for people who are severely disabled so they don't have to rest on the floor for medical reasons

Published 2 years ago

Super clean, convenient location

Published 2 years ago

Published 2 years ago

I needed help in paint depth but Noone was there so I had to wait for while finally young lady came and she went behind the counter and sit down and never asked if she could help then I went to her told her what I was looking for and she was no help never got out her seat finally I decided to leave.

Published 2 years ago

worst customer service ever!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Got the radiator heater I was looking for and always get my military discount! 🙌🏻

Published 2 years ago

Published 2 years ago

Published 2 years ago

Easy to find what you looking for

Published 2 years ago

Very clean and well organized.

Published 2 years ago

October visit. Customer service still sucks in this store, but on to a different story. Was walking along aisle that’s next to garden center wall. The racks on walls had bird seed. Now before I say more, we all know Lowe’s and other outdoor garden centers have mice and other rodents running around. I’ve seen them outside at all the big box stores. This visit was a little unique. While walking along the inside wall aisle in this store; the wall aisle inside where insecticides, pesticides, etc are normally kept; I could hear faint noises from very small things falling from the higher staged pallets of bird seed. My 1st thought was a bag of bird seed had a hole and spilling out (Wrong). 2nd thought was maybe a bird eating the bird seed (I see birds inside lowes all the time, but Wrong). 3rd thought was maybe a mouse was up there in the bird seed (haven’t seen rodents inside the store before. I looked toward were the source of the falling objects was, Wrong; not a mouse). WHAT I SAW WAS RATS!! Not small rats, but bigs ones. Not one Rat, not two rats, but 3 large rats and I’m standing right below them; inside the store!! I took a quick picture of them and a short video (posted them below). I waited 2 months to post, and since then, Lowes has moved the bird seed pallets. You can Take a look at the video below. One of the Rats actually saw me and looked at me for for a little bit. While I was kinda hypnotized while recording those rats, I suddenly starting thinking what if a rat falls? I quit recording and quickly walked away from them. There was a Lowe’s employee further down the aisle, and I did see him look to see what I was doing; but then he went back to whatever he was doing. You may ask why I didn’t go tell someone? Well, since they always have terrible customer service and employees never ask me if I need any help; I said screw it and just left area to shop for my stuff.

Older visit
This store has terrible customer service. When I’m there, I see employees everywhere but no one every helps, I know of one great person who works there (shout out to Greg ), he’s always in great spirits, with great friendly service; every time I go there. Other than that, the jville location has far greater customer service.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Very lazy people these days customer service sucks

Published 2 years ago

I've only shopped Home Depot for the past 10mos & forgotten about the better style choices that Lowes has to offer.

Published 2 years ago

Its lowes!

Published 2 years ago

My go to home improvement store, clean store knowledgeable staff, always have some good sales going.

Published 2 years ago

Published 2 years ago

Trying to find something that they have in stock online is about impossible because there's no way to filter for only in stock items. It's almost 2024, get with the program. The home Depot website makes it very easy to filter for things that you can run and pick up.

Published 2 years ago

So far whatever I need for the house and around the yard they have everybody is helpful

Published 2 years ago

Published 2 years ago

It's Lowe's every time I have to go here. I remember why I prefer Home Depot personally.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Spent $1234.00 on garden wall block and sat for over an hour while forklift driver helped someone else with 45 stepping stones that walked in after me. My truck and trailer has been parked in your fire lane illegally waiting for service. Unbelievable lack of common sense and communication. I'm paying 2 guys to sit at job site to twiddle their thumbs good money. Stop hiring young and unexperienced kids to take care of customers. Pay your people a decent wage and you will get good smart employees. Your garden center looks like a bunch of people in a 3 ring circus. I didn't buy tickets to a circus!!!!

Published 2 years ago

Key Kiosk

Published 2 years ago

Published 2 years ago

I really love coming here because I always have good service. I miss picking up at the customer service desk but we have a pro account now so we have to go there. That’s fine though! Yolonda was really rude from the start there at the pro desk. This occurred 11.8.23 at approximately 10:20am. First of all you didn’t even greet me. You ask me if I needed help like I was stupid. There was a person already there sitting at the front desk so I didn’t just walk up to the counter. I waited. Then when I approached Ms. Yolonda, I advised that I didn’t want to just cut in line and that I wasn’t sure what the guy had going on or if she was actively helping the gentleman. She proceeded to go out of her way to explain that he was just waiting with all these added details like I should have known that already. Watch the camera. Dylan was awesome. He asked me professionally if I had been helped. I smiled and said yes and thanked him. Mr. Robert went over and beyond to make sure I didn’t have to drive all the way to the west Little Rock location for my one item. Thank you Robert and Dylan for being rockstars. Yolanda has to do better with her vernacular and customer service. She was horrible right away.

Thanks

Published 2 years ago

The did have what I was for

Published 2 years ago

Clean and quiet

Published 2 years ago

Published 2 years ago

Published 2 years ago

You guys should add Apple Pay to your registers
Thank you!

Published 2 years ago

Published 2 years ago

Love the Veterans discount 10% covers the taxes real good.

Published 2 years ago

For a place who steals it's customers they are polite and the bathrooms are clean and they don't give you any grief about anyting seems like a nice place to shop.

Published 2 years ago

Wider selection than home depot right across the street

Published 2 years ago

Always good experience every time I shop there

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

First of all I have spent lots of monet at Lowes but here lately the service has been unacceptable. My latest purchase of a washer was disgusting due to the fact you offer free installation however the installer didn't attempt to install the washer...before he would admit he didn't have the correct tool to complete the installation He claimed the hot and cold hookup was corroded... wrong ... he was in a hurry so I had tonpay someone to come finish what the Lowes installer never attempted to service. I feel I should have been compensated in some shape form or fashion. Not to mention I purchased 2 bath tub kits to paint my tubs but was unable to return due to the 60 policy however I should have at least been able to exchange the product. Which leads to today's rude service in the paint department...what happen to the friendly people from Lowes past ...those who use to greet you with a small and offer good service?
After today's disaster I decided to throw my business to Amazon. I'm tired of uncouth service with Lowes. I am renovating my home but I have to find another avenue for resources and supplies because I will not longer accept bad service from Lowes.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

This Lowes is well organized and extremely neat. Everything in its place. Staff are very helpful and good humored.

Published 2 years ago

Published 2 years ago

Published 2 years ago

They have very friendly and helpful staff, most items are easy to find, and prices are decent.

Published 2 years ago

Took a long time for them to get a door to us that was purchased earlier but could not be picked up.

Published 2 years ago

Good as a walk on park
Good customer service

Published 2 years ago

Staff helped me find what I needed but check out clerk was breathing down my neck.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Ordered online for curbside. Did not wait long and order was brought out. Thank you!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

I was in the store for over 45 minutes. Looking for a certain type of lighting. Asked for assistance. No one ever arrived to assist.

Published 3 years ago

Published 3 years ago

Just waited 20 mins for someone to unlock a case. Had 5 people standing around on their cell phones. Poor customer service

Published 3 years ago

Published 3 years ago

Customer service is always good

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Employee refused to pick up phone was unable to verify dock location will file complaint with home office

Published 3 years ago

Literally been waiting 35+ minutes for assistance with screws after having two people paged no one showed up neither time. Another customer even tried to help with finding the correct screw.

Published 3 years ago

Customer service is on the ball as usual

Published 3 years ago

If you lock products in cages you should have someone there to unlock. We don't have time to wait 20 minutes. Just build gallows and hang the thieves.

Published 3 years ago

Great customer friendly informative staff.

Published 3 years ago

Employees not really helpful

Published 3 years ago

I had to replace the sub flooring in my kitchen and hallway and the materials that I thought that I would need turned out to be not the best the health and assistance directed me take care of your life to pick out a superior product and for that I'm grateful

Published 3 years ago

Great place

Published 3 years ago

Horrible customer service!!

Published 3 years ago

They wouldn't warranty my craftsman socket without a receipt

Published 3 years ago

Almost always find what we need

Published 3 years ago

Getting help is something that could be improved.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

It was good, we looked at plants

Published 3 years ago