Cold Stone Creamery

101 W Main St Ste B, Alhambra, CA 91801, United States

Cold Stone Creamery
About the Company

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It

Reviews
Review №1

Horrible Costumer Service, asked for fudge on my ice cream and they said no, even though it comes with fudge, ice cream is overpriced and tased okay. Never will come back again, go to Afters ice cream its better.

Published 4 months ago

Review №2

Published 5 months ago

Review №3

Ice cream was sour...bad milk used in the making of the ice cream

Published 6 months ago

Review №4

Ordered two of the Gotta Have it size bowls. Each of the GHI bowl is enough to share with two people. One bowl had Pineapple Coconut and Sweet Cream with roasted almond toppings. The second bowl had Vanilla and Chocolate with brownie toppings. The bowl with pineapple coconut and sweet cream was not too sweet, very creamy and you can taste the coconut and the pineapple chunks. This is a great combo if you want something fruity and the roasted almonds gave this a nice crunch to them. The bowl with vanilla and chocolate was a very safe, classic, and easy pick choice for someone that wants an ice cream fill and might be too overwhelmed by the other flavors. Topped with brownie pieces, this is a great chocolatey option that doesnt feel too chocolatey. Staff are really nice and patient while you order. They are no longer offering samples to try. Location is busy right along Main St and there is a nearby free parking garage that is time-limited. Parking: Parking garage structure across the street. Does have a time limit but enough time to order and enjoy.

Published 7 months ago

Review №5

Published a year ago

Review №6

This is a nice Cold Stone its clean and the staff is friendly. The large Gotta Have It is only $1 more than the small Like It. They have a few tables outside for seating.

Published a year ago

Review №7

Published a year ago

Review №8

Published a year ago

Review №9

Curbside pickup order. Friendly and efficient!

Published a year ago

Review №10

Great place to get premium ice cream with outstanding ingredients with friendly staff

Published a year ago

Review №11

I like to treat myself to their big containers every so often but the recent one I purchased was kinda disappointing. If youre a fan of toppings like me. Dont grab the containers. There wasnt much compared to if you get a normal cup.

Published 2 years ago

Review №12

They have four workers there and not one of them helped us. They just completely ignored us

Published 2 years ago

Review №13

Delicious super recommended, I will definitely return

Published 2 years ago

Review №14

Great service. Hard working people. Portions are good, flavors are fresh.

Published 2 years ago

Review №15

Amazing definitely go here best place for relaxing and refreshing treats

Published 2 years ago

Review №16

I give 3 star to the girl that served my ice cream. Instead of concentrating on my order she start saying hi to her high school friends and she was forgetting to add what the ice cream had. And she didn t mix the ice cream the way it supposed to be . Chopped chopped chopped. Instead she just folded the ice cream and gave it to me

Published 2 years ago

Review №17

Founder s favorite, like it!

Published 2 years ago

Review №18

Overall okay place.

Published 2 years ago

Review №19

So Damn Good!!!

Published 2 years ago

Review №20

They were out of waffle cups. Dont go there a ton, but this was the second time that that has happened

Published 3 years ago

Review №21

Great customer service

Published 3 years ago

Review №22

Published 3 years ago

Review №23

Good job skipped my best friend in line

Published 3 years ago

Review №24

A delicious fresh waffle cone filled with creamy ice cream and Oreos with whip cream and birthday cake batter. Cookies make it batter = good stuff

Published 3 years ago

Review №25

I love all the flavors and toppings and the employees are very nice and friendly every time I go. This is the best icecream place ever.

Published 3 years ago

Review №26

I love it the workers great

Published 3 years ago

Review №27

Cheesecake ice-cream + strawberry topping is my favorite

Published 3 years ago

Review №28

Published 3 years ago

Review №29

Published 3 years ago

Review №30

Published 3 years ago

Review №31

Great quick service, and of course great ice cream

Published 3 years ago

Review №32

Great place!

Published 3 years ago

Review №33

Published 3 years ago

Review №34

Published 3 years ago

Review №35

I ve been to other cold stones locations even in the Bay where we used to live. Cold Stone Alhambra s cakes looks poorly done. Their small cake are way smaller from the ones I bought from other stores. So I bought the large cookies and cream I asked for a plastic bag but this store doesn t have bags so I have to carry the cake with both hands and since there s no allotted parking I was parked far so I walked far carrying the cake I can t even get my keys since I have my hands on the cake

Published 4 years ago

Review №36

Awesome Flavors! You have to try the Horchata!!! Im glad this location has remained open, despite the pandemic, because it was great to get some fresh ice cream. Ownership there has done a great job of keeping the location clean and up to safe standards too. Highly recommend this spot!

Published 4 years ago

Review №37

I love it

Published 4 years ago

Review №38

Published 4 years ago

Review №39

Published 4 years ago

Review №40

I might not frequent Cold Stone as much as Id like to, but this location had me quite perplexed, and NOT in a good way. Not sure if Ill be recommending THIS location to any of my people. I shouldnt be so frustrated getting my birthday reward redeemed.

Published 4 years ago

Review №41

It took a long time to order

Published 4 years ago

Review №42

Published 4 years ago

Review №43

Published 4 years ago

Review №44

Published 4 years ago

Review №45

Published 4 years ago

Review №46

Strawberry blonde....1 of the best

Published 4 years ago

Review №47

Published 4 years ago

Review №48

They serve delicious ice cream and fro-yo flavours. One of the most interesting parts getting ice cream from Cold Stone is that they mix in the toppings of your choice into your ice cream by putting it on a COLD stone literally! One of the things I must say is even more outstanding is that they stand up for their customers safety and health. If a customer in line is not standing 6 feet apart they will ask them to move. This is a wonderful ice cream shop, and I will most definitely be coming back!

Published 4 years ago

Review №49

1. Good Covid precautions. Taped spaces outside to wait, inside as well theyve put up protective set-up 2. 1 star removed because I couldnt get the online system to accept the BOGO on my account. 3. They packed our Gotta Have It (largest size cup) to the rim. 4. They placed the first one in the freezer while they made our second order. 5. Inputting our rewards with phone number super easy.. you get a discount after you spend $50. 6. Good flavor ice cream and good amount of toppings. Weve been here a bunch of times, never disappointed. Its kinda pricey so its a splurge for us. 7. If you sign up for rewards, you get a BOGO for your birthday that lasts about 2 months.

Published 4 years ago

Review №50

Published 4 years ago

Review №51

Fast friendly service! They have flavor mixes youd never think of. Right now is the best time to pick up some ice cream treats for culminations and graduations, or a cozy night at home with a good movie. Yum!

Published 4 years ago

Review №52

Published 4 years ago

Review №53

Published 4 years ago

Review №54

We are a family of 8 and we love coming here ! All the workers are very friendly and the ice cream are all so delicious !

Published 4 years ago

Review №55

i lile that the gummy bears are kinda frozen. ice cream is cool. pretty empty.

Published 5 years ago

Review №56

Absolutely terrible customer service. Ruined my birthday. I placed an order for a Mario cake that their website claimed was available. I went to pick up the cake and not only did they not have it ready, they refused to refund my money so that I could buy another cake. Please do not patronize these thieves with your business.

Published 5 years ago

Review №57

Published 5 years ago

Review №58

Published 5 years ago

Review №59

Good value

Published 5 years ago

Review №60

Sweet little hole in the wall. Located right next to the Starbucks on the corner of main St. This is a small location but they have everything any other cold stone has. There was only 2 service counter attendees so I had to wait but it was not for to long. I got the coffee lovers and I loved it. Over all customer service was ok I still think the gal who put it together could of chopped it up better but I am still happy either way. There is not much room to hang out inside but main St has alot going on so I think the best thing to do is grab your scoops of ice cream and walk around.

Published 5 years ago

Review №61

Published 5 years ago

Review №62

Published 5 years ago

Review №63

Published 5 years ago

Review №64

Published 5 years ago

Review №65

Great variety of flavors

Published 5 years ago

Review №66

Published 5 years ago

Review №67

Published 5 years ago

Review №68

Best icecream ever!!!

Published 5 years ago

Review №69

Great service thats what counts.

Published 5 years ago

Review №70

Published 5 years ago

Review №71

Published 5 years ago

Review №72

Really good Ive cream but pricy.

Published 5 years ago

Review №73

Published 5 years ago

Review №74

Published 6 years ago

Review №75

Published 6 years ago

Review №76

Published 6 years ago

Review №77

Published 6 years ago

Review №78

Perfectly blend of DELICIOUS ice cream, with sweet smile, and great customer service.

Published 6 years ago

Review №79

Great service

Published 6 years ago

Review №80

Quick service and yummy as always but store needs some remodeling.

Published 6 years ago

Review №81

The place looked fairly clean. There were only 4 tables and 8 chairs to seat and there is no seating outside. At the time of ordering the store did not have anymore sugar cones or waffle cups. The waiters looked very serious and not welcoming. Not very happy.

Published 6 years ago

Review №82

Usually love coming here after dinner or when my sweet tooth is begging for some ice cream, but lately they have been over mixing the ice cream too much that I get it melted. No one wants melted ice cream... Please stop over mixing the ice cream!!!

Published 6 years ago

Review №83

Published 6 years ago

Review №84

Published 6 years ago

Review №85

Published 6 years ago

Review №86

The lines take forever Workers seemed bothered when asked for a sample Feel like im standing in line forever Never ofer new flavors they have

Published 6 years ago

Review №87

Published 6 years ago

Review №88

Buyer beware! The Alhambra Coldstone falsely advertises, overcharges their customers & then blames the customer for not asking for their daily special before you pay. Heres what happened... Alhambra Coldstone advertises on a self-printed paper their daily specials. This paper is posted on the glass plane where their ice cream is kept /displayed. The Friday special is buy 2 Create-your-own creations for $7. So we ordered 2 sets for a total of 4 & a Founders Special. We were charged a total of $25.34. When I questioned why we charged so much & the manager said because we didnt specifically asked for the special so we were charged the regular price of $5 each. When I explained that thats false advertisement & they were intentionally overcharging their customers, the manager said that I was the first customer who has complained about this. I demanded a refund on the overcharged amount & she refused. Long story short, I threatened to post my experience on social media & the manager hesitantly have me a refund. She accidentally wrote on my receipt explaining why she had to give a cash refund. When she realized this, she asked me to give her my receipt. Obviously, I refused.

Published 6 years ago

Review №89

Horrible hygiene. No gloves. On top of all that 1/3 of the way into my ice cream was surprised to find Plastic. Wouldn t refer to Anyone.

Published 6 years ago

Review №90

I love the flavors.

Published 7 years ago

Review №91

Published 7 years ago

Review №92

Its an amazing place! Lovely staff.

Published 7 years ago

Review №93

Published 7 years ago

Review №94

Published 7 years ago

Review №95

Published 7 years ago

Review №96

If you dont live this ice cream something is wrong with you lol.

Published 7 years ago

Review №97

Published 7 years ago

Review №98

The ice-cream tastes amazing and they sell a lot of flavors and toppings. However, i would say it too expensive

Published 7 years ago

Review №99

Published 7 years ago

Review №100

Great ice cream. Great service. A bit pricey unless you have a coupon!

Published 7 years ago

Review №101

Well done

Published 7 years ago

Review №102

Published 7 years ago

Review №103

Easy access

Published 7 years ago

Review №104

My favorite place for ice cream , i love it

Published 7 years ago

Review №105

Published 7 years ago

Review №106

Published 7 years ago

Review №107

Neither of the workers wore gloves nor did I see them wash their hands between customers. One licked her finger after got ice cream on it then proceeded with making the ice cream. One would Operate the register then go back to grabbing waffle cones with her bare hands! The fridge that is in plain view of the customers has an open can of Arizona Ice Tea, someones to-go lunch bag too. The cashier was eating from some piece of food wrapped in a bag behind the counter while waiting for the chip cards to process. So unprofessional and definitely not CLEAN!!! Health inspection needs to be done here, guarantee theyd fail! Will never come back.

Published 7 years ago

Review №108

Published 8 years ago

Review №109

service is good, but their furniture needs to be replace.

Published 8 years ago

Review №110

This is bomb af

Published 8 years ago

Review №111

The staff are friendly and I always feel like I get my moneys worth here. I love that Banana Ice Cream is a regular item at Cold Stone. Its my favorite flavor and thats all I get.

Published 8 years ago

Review №112

Published 8 years ago

Review №113

ZERO stars! They dont close at 12am! Huge disappointment when I arrived at 11:26pm. I goggled their hours and it stated it they close at 12am. Its hot and I dont got any ice cream.

Published 8 years ago

Review №114

Published 8 years ago

Review №115

Published 8 years ago

Review №116

Published 8 years ago

Review №117

I love this location the employees are so kind hearted and warm and they welcome you in with smile and they let you know what the popular on the menu with good that you can improvise an upgrade to give the best service and best customer service season 2 give this store 10 stars 84 extra for

Published 8 years ago

Company information
  • 9 photos
  • 117 reviews
  • 4.1 rating
  • Phone: +1 626-282-8886
  • Website: https://www.coldstonecreamery.com/stores/20101?utm_source=gmb&utm_medium=gmb&utm_campaign=gmb&utm_id=gmb
  • Address: 101 W Main St Ste B, Alhambra, CA 91801, United States
  • Coordinates: 34.0948269, -118.12829939999999
Categories
  • Ice cream shop
  • Cake shop
  • Dessert restaurant
  • Frozen yogurt shop
Working hours
  • Monday: 12–10 PM
  • Tuesday: 12–10 PM
  • Wednesday: 12–10 PM
  • Thursday: 12–10 PM
  • Friday: 12–11 PM
  • Saturday: 12–11 PM
  • Sunday: 12–10 PM
Service options
  • Kerbside pickup: Yes
  • No-contact delivery: Yes
  • Delivery: Yes
  • In-store pick-up: Yes
  • In-store shopping: Yes
  • On-site services: Yes
  • Takeaway: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes