FiRE+iCE Interactive Grill & Bar

Mixed review coming up. The location was incredible. Upper level with lots of patio seating. The cooks worked their butts off! The food offerings were pretty solid. Unique meat selections which made it fun. The bathrooms were a 5-alarm fire. Completely disgusting, no paper towels to dry your hands off, and poop and pee on the floors. Didn’t appreciate this with my two younger daughters needing to use the bathrooms tonight. The DJ they had on the patio was blasting his music. Couldn’t hear anyone at the table talking which made for a not so fun dinner. The last issue was the cost. 5 adults and 2 kids was over $250. Fun place, but dang that was pricey.

Published 2 years ago

Food was great. Waitress and waiter were great. Lots of fun. Front desk for check in was bit " not as friendly " as she should have been. Everyone else was great!

Definitely a great place to attend.

Published 2 years ago

It's build your own bowl of noodles or rice with meats and veggies an sauces. They will cook it in front of you on a large grill in the center of the restaurant. They have a salad bar too. Drinks was delicious and the dessert was amazing.

Published a year ago

Went to Sunday Brunch and it was amazing! The staff is very friendly and helpful. It was really cool being able to see our food cooked in front of us. Everything was delicious and personalized! The prices were a really good deal too! All you can eat brunch for $21! Yes please!

Published 2 years ago

Fire + Ice is a Mongolian grill type restaurant that is all you care to eat with a great selection of meats, veggies, sauces and more. Flavors are as good as you make it and the grill chefs do a great job of directing and keeping things organized. The whole place seems like it could use a bit of an update but it’s clean and well maintained.

Published 2 years ago

Decided to try out this place since we were seeing a concert at the HOB.
Great selection of goodies to make your dish.
Staff was great and manager even came around checking on everyone.
Had a Mai Tai and it was pretty tasty.
Can't wait to go back.

Published a year ago

Traveling from Arizona for the holidays the family was looking forward to dinner and we had a nice time with a flare interactive eating! We enjoyed the experience!

Published a year ago

We have been coming here for years and have always enjoyed it until tonight. It is definitely not what it used to be. The cooks were working hard and doing their best. One looked to be new and being trained which was not a problem I get that. They definitely weren't interactive like it used to be but that wasn't the problem. When we arrived the host wasn't the friendliest which hasn't been our experience with her in the past. She was only interested in listing all of the rules for us never even greeted us when we walked in ( 2 of our party arrived first and checked in for our reservation a few minutes earlier) . The poor waitress appeared to be servicing too many tables and wasn't very attentive or friendly. We were sat in the bar area near the patio door which wasn't a problem until they sat a party outside. The door remained open at least half of our dinner. It was cold outside which is why we didn't want to be sat out there. When asked if the door could be closed the waitress just said no I have tables out there. So we had to sit there with the cold air coming in the rest of dinner (with a 4 year old wearing her hood because she was cold). We finally had to flag her down and ask for the bill when we had had enough. Then we were charged for an extra person that wasn't there. Spending over $200 to be miserable in a restaurant is unacceptable. have celebrated many Birthdays, special occasions and sometimes we came in just because. It's sad to see what this place has become. It used to be so fun and lively but not anymore. We will find another venue for our celebrations from now on.

Published a year ago

Published a year ago

New found favorite, either date night or family night. I'm in there!

Published a year ago

Published a year ago

We have been coming here for years and have always enjoyed it until tonight. It is definitely not what it used to be. The cooks were working hard and doing their best. One looked to be new and being trained which was not a problem I get that. They definitely weren't interactive like it used to be but that wasn't the problem. When we arrived the host wasn't the friendliest which hasn't been our experience with her in the past. She was only interested in listing all of the rules for us never even greeted us when we walked in ( 2 of our party arrived first and checked in for our reservation a few minutes earlier) . The poor waitress appeared to be servicing too many tables and wasn't very attentive or friendly. We were sat in the bar area near the patio door which wasn't a problem until they sat a party outside. The door remained open at least half of our dinner. It was cold outside which is why we didn't want to be sat out there. When asked if the door could be closed the waitress just said no I have tables out there. So we had to sit there with the cold air coming in the rest of dinner (with a 4 year old wearing her hood because she was cold). We finally had to flag her down and ask for the bill when we had had enough. Then we were charged for an extra person that wasn't there. Spending over $200 to be miserable in a restaurant is unacceptable. have celebrated many Birthdays, special occasions and sometimes we came in just because. It's sad to see what this place has become. It used to be so fun and lively but not anymore. We will find another venue for our celebrations from now on.

Published a year ago

Family lunch for my son’s birthday, it was wonderful

Published a year ago

Traveling from Arizona for the holidays the family was looking forward to dinner and we had a nice time with a flare interactive eating! We enjoyed the experience!

Published a year ago

Published a year ago

Decided to try out this place since we were seeing a concert at the HOB.
Great selection of goodies to make your dish.
Staff was great and manager even came around checking on everyone.
Had a Mai Tai and it was pretty tasty.
Can't wait to go back.

Published a year ago

i really question the hygiene of this place. several items on the buffet, from both meats and vegetables, smelled rotten. and the way they griddle was cleaned, while food was cooking!, lacked any consideration for contamination of the food.

Published a year ago

Nice setup, and like the way the way the cook their food.

Published a year ago

We've been here several times, and it never disappoints! One of our favorites to meet friends.

Published a year ago

It's build your own bowl of noodles or rice with meats and veggies an sauces. They will cook it in front of you on a large grill in the center of the restaurant. They have a salad bar too. Drinks was delicious and the dessert was amazing.

Published a year ago

Great spot with literally unlimited food creativity options. For the area it was a very reasonably priced lunch and it was nice that we could sit and eat for up to 2 hours. So delicious, just wish we had one where we live!

Published a year ago

Everything about this place is just average at best. Super limited selection for the bbq and the salad bar. Service was pretty slow. Restaurant was almost empty and service at the table and the grill were both slow...

The management here seems really cocky and unfriendly...

I won't be back. There are so many great kbb options, no reason tk come here unless you must...

Published a year ago

Firstly food was okay but drinks were good overall. The hostess Marie was drunk 12/6/24 before 7am but Carlos was amazing great bartender. Fire Marie give salary to Carlos.

Published a year ago

No other Mongolian BBQ, like this one....

Published a year ago

It was cool food was really delicious and great awesome customer service

Published a year ago

Food was ok, right up to the part I bit into a piece of raw chicken. After 10 minutes of no drink order, I went to the bar. Bartender was just standing there. Manager wouldn't let me order, said I had to do it with the waitress at the table. I waited another 10 minutes before I got to order, took another 10 before I got it. They could've sold me 4 drinks, I got one half way through my meal. My parties good was burnt. We won't be back

Published a year ago

Published a year ago

We were a big party well 7 if
You consider that big. They made us sit outside. It was cold but they did have heaters so was not that bad. My party had mixed reviews on the food. The pasta was not really good. The grill just made it taste burnt and tastes like old grill if you know what I mean but the meats were good. We tried steak,chicken and hamburger meat. The server was okay. The hard thing is because you are a party of 7 the tip is already included and I feel like he knew that because he was not that attentive to us. It was all you can eat and it did have a salad bar which is what I chose to get full on after the pasta left a bad taste in my mouth. I would not mind giving this another chance I just know to stay away from the pasta dishes.

Published a year ago

I love this place and have been going for years, from the variety of proteins and vegetables and the waiters/waitresses are always a vibe. So you would expect their manager to be the same right? WRONG. Fernando lacks customer service skills and is very passive aggressive. Instead of trying to help accommodate me and my son he offered to cancel our reservation. When I asked for corporates phone number he gave us the card, but SCRATCHED the phone number out with pen. Fernando is very unprofessional and make you not want to return again giving this establishment your time and money. Do better

Published 2 years ago

Food was excellent. The cook was fabulous. Made special sauce for 2 of the girls in our party. Our waitress was horrible with an attitude. Julio who was not our server..pretty much to took care of us, guess he was a sit shift lead. I asked for her have hw said Jenny ir Jenna. It wasn't like she was overwhelmed we were the only table in there. Not to long after they opened.

Published 2 years ago

Hard working chefs, food tasted good, but the host/hostess need some serious training in seating guests. They appeared to enjoy being the controller of when you get seated when several tables are open and clean.

Published 2 years ago

I love this place it's so fun

Published 2 years ago

Very disrespectful people

Published 2 years ago

The selection at the market station was great for dinner. I love that they offer Mongolian, American and Taco/Fajitas in their food bar. They need plain pepper at the sauce/seasoning station. The gentleman cooking (Ruben) was very friendly and talkative. He even made me a special sauce for my steak. The music here is upbeat and not too loud. Our server is attentive and kept our large glasses of water full. Place is very clean and had lots of seating. This place is great and we will definitely return to this hidden gem in GardenWalk.

Published 2 years ago

Food was great. Waitress and waiter were great. Lots of fun. Front desk for check in was bit " not as friendly " as she should have been. Everyone else was great!

Definitely a great place to attend.

Published 2 years ago

Can’t tell you enough to visit this place. Atmosphere perfect!! And the best food I ever had. They have the best service and take care of you. Make sure you stop in . You will not regret i recommend this place to you.

Published 2 years ago

It's a knock off of ghenghis khan. Not good. They do not have puff bread, there sauces are not paired good with there choice of meats. Very poorly managed. I will not ever go there again for a double date of 4 people the bill was $180.00 2 beers and 1 mojito. Don't waste your time. The atmosphere is waking around China jesus not entertaining at all

Published 2 years ago

Rude host and rude cook staff

Published 2 years ago

Mixed review coming up. The location was incredible. Upper level with lots of patio seating. The cooks worked their butts off! The food offerings were pretty solid. Unique meat selections which made it fun. The bathrooms were a 5-alarm fire. Completely disgusting, no paper towels to dry your hands off, and poop and pee on the floors. Didn’t appreciate this with my two younger daughters needing to use the bathrooms tonight. The DJ they had on the patio was blasting his music. Couldn’t hear anyone at the table talking which made for a not so fun dinner. The last issue was the cost. 5 adults and 2 kids was over $250. Fun place, but dang that was pricey.

Published 2 years ago

Awesome buffet with Mongolian grill style cooking method. Pasta, burgers or Mongolian options. Salad bar. Prices are worth it. Great meat options. They validate parking if you ask.

Published 2 years ago

This place is okay, but don't expect anything more. Their very pricy drinks and if you ask for a cup of water, they will not give one. They straight out tell you we bottled water but its pricy. If I ever do go back, I'll take my own drink or water and save $4.00 per drink.

Published 2 years ago

Published 2 years ago

The food is not bad, but not the best. The price of what you are paying for what you are getting is not worth the money! Service was good!!!

Family of 6, Paid $220 (includes a service charge for $30 and $30 for gratuity) for mid food, and 4 of us ate 1 time. Definitely not worth it.

I will definitely not be eating there again.

Published 2 years ago

Just horrible. Horrible.

Published 2 years ago

Published 2 years ago

This place is mid as hell idk how it's at 4 stars. Staff and atmosphere is great but the food and cleanliness is severely lacking. Kinda grosses you ngl

Published 2 years ago

Published 2 years ago

Nice atmosphere, and was quite full on a Monday night. It has a open grill and you can get your bowl to grill plus side salads.

Now they also have Beyond Burger patties for vegetarian options.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Went there 2 weeks ago for a birthday dinner with 16/17 people. We had reservations. We were seated and it was close to pulling teeth to get 2 extra chairs at the table. The hostess was rude that we took chairs from an empty table. The host and waiter were disappointing and uptight. However, the cooks at the grill made the night better. Food was good the rest left a bad taste in my mouth.

Service 1 star
Food 4 stars
Atmosphere 3 stars
Cooks 5 stars

Published 2 years ago

Good service and acceptable food.

Published 2 years ago

Sticky tables, horrible food offerings. Weiner and hamburger along with slime shrimp and muscles

Published 2 years ago

A place where I am comfortable.

Published 2 years ago

We were about 10 minutes late for our reservation, as we looked for a park. Our table was given away our wait was about 30 to 40 minutes.

Published 2 years ago

Appetizer don't recommend the calamari, chewy and soggy! Now the mongolian grill stiff was great! Waitress was amazing!

Published 2 years ago

Went around 5pm and nobody was here. Items looked and tasted fresh. Service was good. The restaurant itself could use some updating.

Published 2 years ago

There was no interactive experience. The cooks did not talk and seemed annoyed during our whole time. Cooks were slow so that is a negative when we were given a time limit to dine. Not what I expected and for the price paid not worth it.

Published 2 years ago

A Fun Dining Experience with a custom designed by you meal! All you can eat, one price. You hand select ingredients from a salad bar set up. Choices are plentiful; fresh, with a lot of variety, a range of condiments and sauces. You bring your bowl of ingredients to the big grill in the center of the dining area and watch them cook it up! The food options include several pastas/noodles, rice, potatoes, tons of veggies etc., lots of meats/proteins too. You can make anything from Italian, Asian, Mexican, seafood cuisine to a fantastic burger or gourmet style hot dog. My group sat on the roomy patio near the cool fire pit, w/a great DJ spinning tunes. The service was great!! Got seated fast, the staff was super attentive and quick even on a busy Saturday night! Shout-out to our server Jordan and other staff Coco, Madeline and the delicious cocktails too!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Went with my wife and my kids one 6 years and another one is two months was party of 5, first we was waiting over 45 minutes and then they make us setting outside and was all the tables again all the tables outside was no one there but they still make us waiting and they count the one 2 months baby to charge me more they count it party of 6 and when I say we just 5 persons the worker she say it's the policy the baby will still take a space even if in car seat so l pay extra 38$ for my 2 months son she say party of 6 extra service fee

Published 2 years ago

Published 2 years ago

Very good! Great atmosphere~ DJ was fantastic.

Published 2 years ago

Awesome experience loved it... create your own amazing dishes!!

Published 2 years ago

Poor service. Just wanted a quick drink at the fully open bar and was denied because it was reserved? All of those open seats? Really? Go downstairs and enjoy better food and service.

Published 2 years ago

It's an American take on mongolian bbq, they have hot dogs and Hamburger patties as meat option. For sauce they have Alfredo amongst other sauces that you add after your food is cooked

Published 2 years ago

Published 2 years ago

Published 2 years ago

Such a fun experience!!!

Published 2 years ago

Published 2 years ago

Neat bar, restaurant in garden walk complex. They feature a Mongolian Stir Fry. with a buffet style line to make you plate and a salad bar

Published 2 years ago

Good food, you design your plate because you choose ingredients, and that´s fun, and interesting, if you know what you are doing, it´s a great choice, the place is nice, and the service very friendly, is a good place to go with friends, it´s kind of noisy but nothing to worry about,

Published 2 years ago

This was a great place to have dinner. Price was very good for the amount of food you can get.

Published 2 years ago

Terrible service…all the servers are rude/has an attitude.

Published 2 years ago

Published 2 years ago

Our party of 4 adults were there on a Saturday evening, one of the party had food allergies and we were assured this was no problem and they would cook her food in the back.
After the 3 of us at the main grill had our food, we asked the waiter about the remaining dish and were assured that it would be brought out when ready.
We waited and waited, and finally, she went in to check, and her food had been given away to someone else who legitimately said it wasn't theirs, so it was tossed.
She then had to get back in the buffet line to rebuild her entire meal as we were all done our first and ready for 2nd. One person had already started their second dish, so they went ahead with it and ate while she did. It was an overall horrible experience, and we will definitely not be returning.
The waiter also didn't follow up at all after being the one to assure us that the original dish would be delivered to the table. And our water was never refilled, nor were we asked if we would like refills on our cocktails (surprise we did not, they were terrible)

Published 2 years ago

The wait staff were a little burnt out. Cold beers tho.

Published 2 years ago

Overall, good food but service was lacking.

There’s something for everyone, even hotdogs (never thought I’d see that at a Mongolian grill). It’s ayce (all you can eat) but the kids price seems a little much since they didn’t eat more than 1 plate.

Our server only checked on us once and we had to ask for refills repeatedly from other servers.
Even when we were done, she took over 10 minutes to give us the check with a mostly empty dining room at 8:00 pm.

Published 2 years ago

Food was good but service was poor. Had friends join us that had already eaten so they were not eating just had drinks and an appetizer but the staff was watching us like hawks thinking they were there to share food. The server forgot to ring my child’s order and we sat there waiting while everyone ate. I gave him a couple of my Croutons since he was starving/whining and they were taking forever. The server comes and tells us we can’t share or we will be charged for a kids salad. Then before she left it dawned on her that we wanted a quesadilla for him. So she said “hey were you all planning on ordering him a quesadilla because i think i overheard you talking about it”. We said yes we ordered one. So she then got it for us not apologizing for her error. It was so uncomfortable eating there, everyone watches you when you eat, I’m assuming to make sure you don’t share from your plate especially in tables where not everyone got a all you can eat meal. They kept asking if we were done at least 5 times. I guess they were fearful one of our friends would pick off our plate or something.. very weird and awkward. Even when you come in to the restaurant they instruct someone from your party to read the rules and explain to everyone. Such a turnoff .. they are so worried about someone sharing that they ruin the mood. Not sure what they deal with daily but they need to learn how to be more tactful. I never go to all you can eat restaurants, maybe I’m wrong and it’s just the M.O for bargain restaurants.. either way I wouldn’t recommend if you’re use to fine dining.

Published 2 years ago

Published 2 years ago

Over-priced, horrible service, all the employees are overwhelmed, the hostesses are rude and not welcoming.
Please, do not come to this place. There are better options out there.

Published 2 years ago

We went to this place for the first time and had a great experience. Definitely recommend.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Sehr freundlich Personal. Die Einrichtung ist schon etwas in die Jahre gekommen. Das Essen ist gut.

Published 2 years ago

We love the Mongolian Grill atmosphere. The three gentlemen working the grill were amazing and brought life to place with celebrations and fun camaraderie.

Published 2 years ago

Cool place with a fun vibe

Published 2 years ago

There was so many table open and not busy but they took forever to seat me for no reason.

Once i decided to leave is when they tried to seat me… went around to Banh mi and ate immediately

Published 2 years ago

We had dinner. This was not what we expected. Food choices were ok. 2 hour time limit was weird. We spent a lot of money not worth it.

Published 2 years ago

The food is great love the atmosphere been coming here for at least 7 years and never really had a bad experience so far

Published 2 years ago

Went to Sunday Brunch and it was amazing! The staff is very friendly and helpful. It was really cool being able to see our food cooked in front of us. Everything was delicious and personalized! The prices were a really good deal too! All you can eat brunch for $21! Yes please!

Published 2 years ago

Reasonable price and wide selection of food. It's a fun environment where you pick your own meats/veggies/carbs to grill hibachi-style and there's even a sauce + salad bar. The food itself is not phenomenal but if you're hungry after a long day at the park it hits the spot.

Published 2 years ago

Published 2 years ago

Made a reservation for mid afternoon on a Sunday. We arrive to tons of people waiting, including on the floor. Another waiting patron let me know that timeliness of reservations and service are an issue at this location. The hostess told me it would be "just a moment". A few minutes later I asked for an estimate because I got the feeling it would not be a moment. She said she would try to get us seated on about 10 minutes. Note, a number of empty tables were clearly visible, so it didn't make sense why neither we nor the others waiting were being seated. I had a feeling it wouldn't be that, so we left and ate elsewhere. I received a text that our table was ready half an hour past our reservation, so I wasn't wrong. We came back on Monday and it was much better. The restaurant was almost completely empty and it still took 5 minutes for a table to ready for some reason, but everything was fine after that. Table service was good and so was the food. I would recommend coming in early to mid week.

Published 2 years ago

Fire + Ice is a Mongolian grill type restaurant that is all you care to eat with a great selection of meats, veggies, sauces and more. Flavors are as good as you make it and the grill chefs do a great job of directing and keeping things organized. The whole place seems like it could use a bit of an update but it’s clean and well maintained.

Published 2 years ago

Published 2 years ago

Real cool idea of creating your own bowl and getting it made for you! We each made about 2 bowls!

Published 2 years ago

Ok food

Published 2 years ago

Overhiped place, not worth the money. For a starter, we were forced to wait for 1 hour while the entire restaurant was empty. Food was bland and tasteless. Spend your money wisely.

Published 2 years ago

Published 2 years ago

Clam chowder was properly the best dish.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Did is exceptional lots of fresh ingredients for everyone! There isn’t a thing available that wouldn’t appeal to the pickiest eater.
The wait staff could be a little more attentive, but the two guys cooking did awesome!

Published 2 years ago

Great experience. Entertaining and delicious. Their birthday fire show is fun too.

Published 2 years ago

There’s no rules here, and that’s not a good thing.

Went for brunch and watched a man grab bacon out of a chafing tray with his bare hands, decide he didn’t want bacon and put it back. None of the staff batted an eye.

Grill master was chill but used the same spatulas to handle new raw bowls as well as serve cooked bowls.

Tables were sticky, plates/cups were dirty and had some kind of crumb dust on all of them.

Food was browning, raw meats had congealed but were not being changed.

Staff was apathetic and service was underwhelming.

2 stars because the sauce was really good.

If you like taking long romantic walks at Walmart, this is the restaurant for you. Incredibly disappointed.

Published 2 years ago

It's a great place to have a milky party. Great food and service. It's very busy once you get the cooks to cook your food.

Came back on 3 16 24
Still a great place to have a birthday party for a teen. Food was great and the service was great as well. You can't beat the brunch on the weekend.

Published 2 years ago

Published 2 years ago

Published 2 years ago

A buffet so a little pricey, but you can certainly get your moneys worth. The food is really good and there’s a nice selection, it’s fun to watch the chefs cook and throw flames up for entertainment. Cocktails were only so-so, but the service was great.

Published 2 years ago

Published 2 years ago

The lady in the entrance says that TIP is obligatory and if I refuse it I cant eat in the place! Is that legal? Obviously I didn’t eat there…

Published 2 years ago

We drove from Idaho through the night. Couldn’t check into our hotel for 2 hours. We needed a place to hang out with fresh air. They were so kind to take care of us. Service was excellent! Highly recommend.

Published 2 years ago

This was my first time here and I would happily go back so I don't have pictures but the food is amazing. The drinks are pretty good. They could have been a little bit stronger. I'll be honest but the food was good. Atmosphere was nice

Published 2 years ago

Love the food.

Published 2 years ago

Published 2 years ago

Stop here once a year before a show, one of my favorite stops in Anaheim.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Fun place to go with Co workers!

Published 2 years ago

Good food and Drinks. Nice Staff

Published 2 years ago

Great food and interesting take on all you can eat. Good to experience something like this post Covid

Published 2 years ago

Published 2 years ago

Junior is a good cook the environment is clean and a good vibe it’s nice to see the food being cooked in front of you and especially when they do happy birthday with fire

Published 2 years ago

To industrial, ingredients were not of the highest quality and the service was meh. This is great for massive groups that need to feed a bunch of hungry teens but not "fine dining".

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

I really like the idea of this place. The staff is awesome and super friendly and fun. The atmosphere is joyful and playful. When you go to get your food, it’s like a buffet line. The food at the buffet is fresh and well stocked. The only problem is… there isn’t much guidance. So you can load up your bowl with noodles, veggies and meat, pick out your sauce and then it all gets dumped on a (pretty dirty) grill and sautéed. The sauce gets thrown on at the last second. I made the mistake of adding garlic to my sauce but it wasn’t cooked with the food so I had a plate full of charred noodle, veg and meat covered in sauce and raw garlic… I felt like I had to eat it because I’m paying for it and I didn’t want to waste food…

My son just wanted noodles and plain butter (he’s 4) but since the noodle are thrown on a dirty grill, they tasted like dirty grill… covered in black bits. He couldn’t eat.

All in all it was a little disappointing to pay almost $100 for a family of 3 to just have some burnt noodles and raw garlic for dinner 😅 I could have messed up my own dinner at home.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Service was inattentive. They had run out of several items for the Mongolian grill

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Love this place! Please come to AZ!! 🖤

Published 2 years ago

Published 2 years ago

Waste of my time. I'm not one to typically post negative reviews, and this will be my first negative review, because it needs to be shared. I brought my family to attempt to eat here for a late lunch on Labor Day weekend, as we were going to be staying at the Great Wolf Lodge for the water park The restaurant was fairly empty, yet the female host working there had us wait, stating that it was due to not having enough staff, there was one server working only and her the host. Then another group of guests came in after about a 15-minute wait, keep in mind that there is a limited amount of time for parking at this complex. She then proceeds to try to seat us, however at a high bar table which was not accommodating to the needs of our group. When we requested to be seated at a regular ground level table, she attempted to put us far in the corner away from the food area. When we requested to be seated at a certain table, the host really stated oh those are reserved, then another table, she proceeded to tell us that all those other tables were all reserved. Keep in mind that 2/3 of the restaurant was empty, it was pretty much if you wanted to be seated you had to take the table she wanted you to be seated at. We did not appreciate her attitude and definitely did not want to pay money to eat at that type of restaurant. We took our business down to California Pizza Kitchen instead, were given the option to sit at any table we preferred, and we had a great lunch there!

Published 2 years ago

Published 2 years ago

Published 2 years ago

It is a mostly self-serve all you can eat pasta grill place~ great for both group and casual friend/romantic dates. The price is okay (may be pricey if drinks are added on to it). The atmosphere is really pretty and location is awesome as well~ 15 mins walking distance away from Disney and has some other shop nearby as well! The food was good, nothing crazy outstanding but really good nevertheless. The speed of service is pretty fast considering the time I went was really busy!

Published 2 years ago

Published 2 years ago

Definitely a great spot to go to when in town visiting Disneyland or any other attractions in the Anaheim area. I've been coming here since at least late 2016 top notch everytime I come never once have I had a bad visit and I'm going visit number 15. If your not trying to spend a lot of money and trying to get some great fulling food Fire & Ice is the spot you want to be at.

Published 2 years ago

We come here every time we are in town for a convention. The food is really good with lots of options.

Published 3 years ago

You pick ingredients and put it in the bowl and they cook it for you.
Large selection to choose from and food tastes good

Published 3 years ago

Published 3 years ago

Staff was very helpful. Selection was fantastic, however I would have loved to see more oriental produce. One of the chefs special sauces also should be made available in general, the taste was complex and delicious and left the other sauces in the dust

Published 3 years ago

Fun place for a casual dinner where everyone could make their own food. It got a little busy but it was fun to watch the process. Lots of variety.

Published 3 years ago

Pretty cool, new twist for a Korean Style barbecue venue and priced well. You have 2 hrs to dine , a lot to choose from and your table is to eat not to cook !

Published 3 years ago

Food was soooo good, i wish I had room to keep eating..

Published 3 years ago

Published 3 years ago

Published 3 years ago

My family loves this place!

Published 3 years ago

Published 3 years ago

Published 3 years ago

I guess it's a fun experience for some but the food is nothing special.

Published 3 years ago

Staff were super friendly. Feels like, food wise, they are trying to offer too much. Thought this would be more of a Mongolian-style BBQ but they also pasta and hamburgers and hot dogs. Wish they had more Asian options (different noodles, sauces, etc.) instead of all that other stuff. The Pina Colada I had wasn't blended very well but wow, was it strong. Feel like it's a decent price for what you get. Line for the grill did have about a 10 minute wait.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Muy bien yo le doy un 10

Published 3 years ago

Everytime I go they are closing earlier than normal so we are rushed to get food. I've only been twice and I will return

Published 3 years ago

Published 3 years ago

Is worth for a buffet

Published 3 years ago

Literally SHOOK that this place has decent ratings. We went in for drinks and apps. Our pinneapple mojitos had rotten pinneapple in it. We then got nachos, thinking - who can mess up nachos? Fire & Ice can. Tasted the way moldy washcloths smell. Have you even tasted a rotten bean??? Me neither, but now I know.

Never in our life have we been someplace so foul that we paid and left without eating. We're not even food snobs, but do draw the line at spoiled food.

Even for a tourist trap, this place was garbage. Service just ok, server seemed burnt out. Probably because she was the only server and had to also play bartender. Not her fault, management should appropriately staff, especially considering they're cutting corners with rotten food. Will not be back.

Published 3 years ago

$40 for a service fee but the service was terrible. Drinks took forever to get and employee was rude

Published 3 years ago

Was decent but had better Mongolian grills. Good place to drink and be hungry tho.

Published 3 years ago

Published 3 years ago

Great food, big verity of food, but the service was a little bad.

Published 3 years ago

Courtney was so helpful and kind !

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

餐點材料新鮮乾淨，自選材料及口味，沙拉吧也很棒，值得推薦。

Published 3 years ago

Published 3 years ago

Have eaten at this location previously and others on the east coast. Walked in with no reservation on a Wednesday night… place was empty, and the front host ignored us and walked away because we didn’t have a reservation. Stood there for another 10 minutes and eventually had to go find somewhere else to eat. Horrible experience and service.

Published 3 years ago

Published 3 years ago

Ate here tonight and loved it! I can't eat gluten and it was so nice that they labeled all their ingredients for the ones that are gluten free. And they cooked my food on a separate grill. And they were so friendly and our server was so amazing! I wish we had one in our town!

Published 3 years ago

Published 3 years ago

First time going. Friendly staff. The cooks were great. Plenty to choose from. Food was delicious. All u can eat for 2hrs. Salad bar included.

Published 3 years ago

You create your own plate and add seasonings

Published 3 years ago

We were in town for a music festival and decided to try out them out. The food was great, super interesting to watch them cook it in front of you. Nothing was overly burnt and steak was cooked perfectly. Service was great even though they were consistently busy. Didn't have to wait to get drinks refilled as needed. Easily the best and easiest option we had that wasn't a long walk from our hotel.

Published 3 years ago

Great fun place all you can eat! Loved it

Published 3 years ago

Published 3 years ago

Published 3 years ago

On a busy Sunday Afternoon they only had two server's in the entire location causing extreme delays and a business full of unhappy patrons

Published 3 years ago

There is a true artist working at the Anaheim Fire & Ice and his name is Fernando. I used to love Fire & Ice back when I lived in Boston and when I recently learned there was a location in Anaheim, I took advantage of some time off to drive down from North Hollywood to check it out. And it was worth the drive! Not only did I unironically love it as much as I remembered, I loved it even more and that's thanks to Fernando who is a true artisan! The restaurant is what you make it and he knows the ins and outs of it! He knows how to combine various sauces to make your dish perfect. He can take your passive cravings and give you the exact ingredients and recipe for the meal you didn't even realize you wanted. He knows the secrets of the cheesy garlic bread Philly cheese steak, which was absolutely legendary. He is someone who clearly has such a passion for his culinary skills and his passion was contagious! I could not have had a better lunch--in fact I loved it so much I returned a few weeks later for dinner! So thank you Fire & Ice and especially Fernando for the gift of two meals that were not only nostalgically wonderful but legitimately delicious.

Published 3 years ago

There are a couple things I don't like about this place. But to be honest they don't even matter because they are tiny stupid things. They are an exceptional eatery. 👏🏻 very impressed

Published 3 years ago

The Food was OK, the drinks were weak. We had to sit at the bar when there were at least 10 tables open 🤔 Spend the extra money and go to the cheesecake factory.

Published 3 years ago

Food was great, drinks weren't so good, service was great and the staff very friendly

Published 3 years ago

Published 3 years ago

Always a good choice for a big group. We love socializing around the grill.

Published 3 years ago

Published 3 years ago

It was my first time there and I didn't know what to expect. I was pleasantly surprised.

We had the stir- fry create your own. I just packed on my favorites and I couldn't believe how good it came out.

It was a slow night for the restaurant and the normal chef wasn't there, but when I told them it was my daughter's birthday someone still put on a bit of fire works for my baby girl and sang the best happy birthday!

The price was right and I was super pleased. I will definitely be coming back. Thank you!

Published 3 years ago

The food was great you just have to have an imagination. Drinks were good. We were really happy for what we walked out of there for.

Published 3 years ago

Published 3 years ago

I thought coming here during the time we did (house of blues concert) being service would take forever, but it surely did not disappoint. Didn't have the full menu option but did have some apps and a few drinks to kill time before the show. Restrooms are clean, and the whole atmosphere is chill and relaxing. They have chefs who cook in front of you, which is pretty cool. Would like to come again and try their main dishes!

Published 3 years ago

Published 3 years ago

Published 3 years ago

I wouldn't say this place is mongolian bbq. You have to add your own sauce and create it with no guide, no assistant and you have no idea what the sauce tastes like until it's cooked in. I wouldn't recommend this place and I was highly excited about it.

Published 3 years ago

Published 3 years ago

A little pricey for what you get, but very good.

Published 3 years ago

This place was amazing. The atmosphere was breathtaking. i was there for a sponsored event, and it was just a wonderful time.

Published 3 years ago