Ben & Jerry’s

652 Pine Knot Ave, Big Bear Lake, CA 92315, United States

Ben & Jerry’s
About the Company

Head to our Big Bear Lake ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Reviews
Review №1

Published a year ago

Review №2

Published a year ago

Review №3

Published a year ago

Review №4

Another of several ice cream shops, which is in The Village Shops at Big Bear Lake. This is a very small shop with no sitting inside except for three chairs at a counter window near the front of the store and only two tables right outside the front door. There are several more tables located in a small park just north of the store. Inside the store, which has no air conditioning and was extremely hot the day we were there, you will be able to order your standard Ben & Jerry s ice cream you will find in any grocery store. The only staff member on duty at the time was very nice and polite but this store lacks any atmosphere. As for the prices, they are what you would expect from a shop of this type located in the The Village Shops area. Bottom line, there is not much to this ice cream shop, but it does provide you a chance to pick up a cool treat on a warm summer s day.

Published 2 years ago

Review №5

Published 2 years ago

Review №6

Published 2 years ago

Review №7

Great place to get ice cream

Published 2 years ago

Review №8

Its good

Published 2 years ago

Review №9

Great variety of healthy and delicious ice cream. Highly recommended when in Big Bear.

Published 2 years ago

Review №10

We were celebrating our kid s birthday and came here to get some good ice cream. We left with multiple pints of different flavors, a bowl of sprinkles, and a bag of cones. It was a huge hit with the whole family! We met the owner Tim, and everyone was so helpful, sweet, and accommodating! We will definitely come here again! Thank you for a great and memorable experience!

Published 2 years ago

Review №11

Published 2 years ago

Review №12

Very delicious and distinctive flavours

Published 2 years ago

Review №13

Great ice cream. Plenty of interesting flavors.

Published 2 years ago

Review №14

Delicious

Published 2 years ago

Review №15

Great staff and always great ice cream

Published 2 years ago

Review №16

Super friendly service and super fresh ice cream! They sell out of ice cream cakes early so make sure to either call ahead or get in early in the morning!

Published 2 years ago

Review №17

Exotic icecreams.

Published 2 years ago

Review №18

Published 2 years ago

Review №19

Lots of gluten free options

Published 2 years ago

Review №20

Published 2 years ago

Review №21

Published 2 years ago

Review №22

Published 2 years ago

Review №23

Published 2 years ago

Review №24

Food

Published 2 years ago

Review №25

Published 2 years ago

Review №26

Published 2 years ago

Review №27

Excellent place

Published 2 years ago

Review №28

Published 2 years ago

Review №29

Great company Great customer service Great products

Published 2 years ago

Review №30

Published 2 years ago

Review №31

Published 2 years ago

Review №32

Good service Good precise

Published 2 years ago

Review №33

Great ice cream better then what you find in store

Published 2 years ago

Review №34

Published 2 years ago

Review №35

One more option to taste in Big Bear

Published 2 years ago

Review №36

Published 2 years ago

Review №37

There were two girls there The dark haired girl served us, she was callous and uninterested. The other girl that was working there, light brown haired girl was much nicer I wish she had served us. Dark haired girl doesnt want to work there you should let her find another job. This was around 1:35pm today Feb was 27. We like Ben & Jerrys and we prefer this company to be better represented.

Published 2 years ago

Review №38

Published 2 years ago

Review №39

Published 2 years ago

Review №40

Published 2 years ago

Review №41

Published 2 years ago

Review №42

Published 2 years ago

Review №43

The staff are so kind !! I recommend the hot chocolate it was amazing

Published 2 years ago

Review №44

Published 2 years ago

Review №45

Friendly staff

Published 2 years ago

Review №46

Published 2 years ago

Review №47

Delicious

Published 2 years ago

Review №48

Ordered a cake, but the system to order is different from usual - no online form, you have to call it in. Either way, the cake was excellent, although it s simpler in construction than other Ben and Jerry s locations. Well decorated!

Published 2 years ago

Review №49

Published 2 years ago

Review №50

Published 2 years ago

Review №51

Was fast and easy service

Published 2 years ago

Review №52

Published 2 years ago

Review №53

So good as always . great service cool location.

Published 2 years ago

Review №54

Published 2 years ago

Review №55

Published 2 years ago

Review №56

The snows are very rich

Published 2 years ago

Review №57

Published 2 years ago

Review №58

Published 2 years ago

Review №59

Published 2 years ago

Review №60

Published 2 years ago

Review №61

Drank hot chocalate.

Published 2 years ago

Review №62

Just delicious

Published 2 years ago

Review №63

Love this place!!! Who doesnt prefer the yummy taste of real ice cream!! The better choice by far when youre in Big Bear!

Published 3 years ago

Review №64

So delicious and they did amazing work on decorating the ice cream Cake . Just how I imagined it !

Published 3 years ago

Review №65

Cute little store with a good selection of delicious ice creams. Dog friendly!

Published 3 years ago

Review №66

I come here once a week at least. Ask for a milkshake every time. I receive a milkshake maybe once a month because every time they say sorry we don t have milk I find it upsetting they can t serve a main option on their menu. Photo of dissatisfaction with cup of ice cream

Published 3 years ago

Review №67

My favorite flavor wasnt there so Im giving it a free star review

Published 3 years ago

Review №68

Super friendly staff and of course delicious ice cream

Published 3 years ago

Review №69

The name speaks for itself! Delicacies, not mainly measured portions. Huge, not 50x pulled down hemispheres for balls! A paradise for ice cream and ice cream lovers!

Published 3 years ago

Review №70

Published 3 years ago

Review №71

Ice cream was delicious

Published 3 years ago

Review №72

Published 3 years ago

Review №73

Best Ice cream ever! No sugar added! All flavors tried were delicious

Published 3 years ago

Review №74

Published 3 years ago

Review №75

Not many flavors to choose from at this location

Published 3 years ago

Review №76

Love love love

Published 3 years ago

Review №77

This ice cream shop is outstanding. Our helper today was Kaity, and she was so friendly and helpful. The store itself has a really cool look to it, with different rooms and doors and just looks so modern and clean. I took a few photos. They also have so many different types of ice cream, including vegan, gluten free, and non-dairy. Lots of interesting flavors as well. We ordered two sundaes one with coffee and vanilla and the other was the Cherry Garcia in a waffle. I got mine with hot fudge and whipped cream. We both totally enjoyed them. Kaity was great. We talked about Big Bear and photography and she simply was a joy. Try this place when you come to Big Bear. It is awesome!

Published 3 years ago

Review №78

Published 3 years ago

Review №79

Published 3 years ago

Review №80

Published 3 years ago

Review №81

Published 3 years ago

Review №82

Unfortunately didnt buy anything, the two young girls working seemed very annoyed that I even came into the shop so I left.

Published 3 years ago

Review №83

Published 3 years ago

Review №84

Published 3 years ago

Review №85

Published 3 years ago

Review №86

I love their cherries Garcia ice cream in a sugar cone in a bowl.

Published 3 years ago

Review №87

Great ice cream, neat little shop!

Published 4 years ago

Review №88

Delicious snow. Good service nice place

Published 4 years ago

Review №89

The excellent tasty ice creams .

Published 4 years ago

Review №90

Published 4 years ago

Review №91

Published 4 years ago

Review №92

Good quality...but pricey.

Published 4 years ago

Review №93

Published 4 years ago

Review №94

Published 4 years ago

Review №95

Got Chocolate Fudge Brownie and Chocolate Chip Cookie Dough on a summer afternoon while taking a stroll through the Bear Village. They have a lot of other flavours which are equally good. The servings are quite large. Also, they are pet friendly, so you can take your furry friend in the shop as well.

Published 4 years ago

Review №96

Published 4 years ago

Review №97

Published 4 years ago

Review №98

Published 4 years ago

Review №99

Published 4 years ago

Review №100

The girl pulled the scoop very lightly one time for each scoop. Either laziness or being greedy. The expensive waffle cup was stale and tasted nasty. For nearly $8 this was a disappointment.

Published 4 years ago

Review №101

Loved it. Amazing

Published 4 years ago

Review №102

Published 4 years ago

Review №103

Published 4 years ago

Review №104

Published 4 years ago

Review №105

The ice cream I ordered was not fresh and to top it off the young lady that waited on us had no customer service experience. She did not say a word the entire transaction. We will not be returning to this establishment.

Published 4 years ago

Review №106

Ben and Jerrys with friendly service and dog icecream!

Published 4 years ago

Review №107

We came back the next day and the crew was still willing to put up with our touristy antics. Great place for sure.

Published 4 years ago

Review №108

Published 4 years ago

Review №109

Published 4 years ago

Review №110

The worker behind the counter needs to stay off their phone. Rude and disrespectful when they wouldnt look me in the eye only their phone. Ice cream was good

Published 4 years ago

Review №111

You know those cake fail photos you see online. Well this shop completely failed on our cake. Why ask for the theme of it doesn t matter? Fabulous was spelled fabulos ... the writing was off centered and it was embarrassing. I pre-ordered with plenty of time so there really is no excuse. Nothing worse than people who have no pride in their work.

Published 4 years ago

Review №112

Pricey but good quality.

Published 4 years ago

Review №113

Published 5 years ago

Review №114

good ice cream.

Published 5 years ago

Review №115

Published 5 years ago

Review №116

We visited Big Bear during Halloween and while most of the stores didn t handed out candies to the kids the wonderful employees of Ben & Jerry s gave my 3 kids free scoop of ice cream! I can t thank them enough for their generosity, so many things we re taking away from the kids this year and this definitely made their Halloween sweeter!

Published 5 years ago

Review №117

Published 5 years ago

Review №118

Published 5 years ago

Review №119

Published 5 years ago

Review №120

Published 5 years ago

Review №121

It would be nice if Ben & Jerrys could show the prices of the ice cream before being purchased.

Published 5 years ago

Review №122

We visited on Labor Day weekend and Big Bear was very crowded, although almost everyone was wearing masks because of Covid. We took a break from shopping and found the Ben and Jerry Ice Cream shop inside a small mall. Super friendly staff and fast service. We went out back to the courtyard to enjoy our treats at a table in the shade. So many great flavors to choose from.

Published 5 years ago

Review №123

Their service was fast I had the cookies and cream and it was pretty bland it tasted like NOTHING. kinda disappointed

Published 5 years ago

Review №124

What can you say about Ben & Jerrys. Its ice cream. What better place can you stop for then ice cream

Published 5 years ago

Review №125

Published 5 years ago

Review №126

Great flavors like you get with Ben & Jerry pints, but with the fresh ice cream shop taste. The village is a great place to walk around and do some window shopping while eating ice cream.

Published 5 years ago

Review №127

Published 5 years ago

Review №128

Published 5 years ago

Review №129

Published 5 years ago

Review №130

Published 5 years ago

Review №131

Great spot to take the kiddos after a long day on the water!

Published 5 years ago

Review №132

Published 5 years ago

Review №133

Good ice cream.. Pricy tho

Published 5 years ago

Review №134

Published 5 years ago

Review №135

Im not a negative person so Im not typing anything negative but I just want to say please treat kids like a normal customer please....

Published 5 years ago

Review №136

Good snow

Published 5 years ago

Review №137

Published 5 years ago

Review №138

Published 5 years ago

Review №139

Published 5 years ago

Review №140

Published 5 years ago

Review №141

Published 5 years ago

Review №142

Published 5 years ago

Review №143

It was a little to expensive for 2 scoops of ice cream, but I really did enjoy it though.

Published 5 years ago

Review №144

Frickin place is to die for..Awsome shakes I highly recommend the Chocolate Therapy..not only is the shakes the bomb but the owners are as well..Go today if you can before leaving good old Big Bear..Enjoy your stay

Published 5 years ago

Review №145

Published 5 years ago

Review №146

Published 5 years ago

Review №147

Published 5 years ago

Review №148

It was great. Great service. Fast service. Polite employees. Clean.

Published 5 years ago

Review №149

Fantastic ice cream

Published 5 years ago

Review №150

Published 5 years ago

Review №151

Published 5 years ago

Review №152

Published 5 years ago

Review №153

Great staff

Published 5 years ago

Review №154

Published 5 years ago

Review №155

Published 5 years ago

Review №156

Ben and Jerrys located in the famous resort community of Big Bear Lake California is a great place to stop in on a hot summer day or in 30 degree temperatures like our group did tonite! Hot or cold Ben and Jerrys is always a tasty hit and a great experience with all the courteous people at this Ben and Jerrys ice cream store! . . . #iloveicecream #benandjerrysicecream #icecream #bigbearlakecalifornia #bigbearvillage #visitbigbear #ilovebigbear #instabigbear

Published 5 years ago

Review №157

Published 5 years ago

Review №158

Too expensive. Another ice cream store is better.

Published 5 years ago

Review №159

Published 6 years ago

Review №160

Published 6 years ago

Review №161

terrible place expensive prices they offer a discount if you see a bear backers to the cashier and the discount is supposed to be 20% donation to The bears and I barely covered the tax it was criminal it was a rip-off I suggest dont go there. not a fake review I was doing speech to text and I misspoke yeah its for the bear sports Athletics donation but a 20% discount only taking off the tax is a bunch of baloney its fraud on your part because its a lie when taxes Max 10% I should have gotten more of a discount

Published 6 years ago

Review №162

Fun ice cream in the mountains

Published 6 years ago

Review №163

Published 6 years ago

Review №164

Published 6 years ago

Review №165

yum, yum!

Published 6 years ago

Review №166

GREAT COMPANY GREAT CUSTOMER SERVICE GREAT PRICES GREAT PLACE GREAT ICE CREAM LOVE IT

Published 6 years ago

Review №167

Published 6 years ago

Review №168

Published 6 years ago

Review №169

Published 6 years ago

Review №170

Published 6 years ago

Review №171

Great ice cream. Decent atmosphere.

Published 6 years ago

Review №172

Published 6 years ago

Review №173

Great people

Published 6 years ago

Review №174

Published 6 years ago

Review №175

Best in town

Published 6 years ago

Review №176

Always excellent, both in quality and service.

Published 6 years ago

Review №177

Loved it

Published 6 years ago

Review №178

Published 6 years ago

Review №179

Published 6 years ago

Review №180

Always amazing ice cream and am a Vermomt regular, however this is a slightly overpriced location.

Published 6 years ago

Review №181

Tasty ice cream, but pricey

Published 6 years ago

Review №182

Very yummy, the staff was super polite.

Published 6 years ago

Review №183

Published 6 years ago

Review №184

Published 6 years ago

Review №185

Fast, courteous service. Loved the Berry mix sherbert.

Published 6 years ago

Review №186

Delicious

Published 6 years ago

Review №187

Who doesnt like Cherries Garcia by Ben & Jerry ice cream? within a few feet of their shop in Big Bear there are tables and chairs with pretty blue umbrellas and the name Ben & Jerrys on them.

Published 6 years ago

Review №188

Great shop open until 10 best ice cream

Published 6 years ago

Review №189

Classic Ben and Jerrys shop. A good place to bring the family after a nice movie down the street! When we went there was a friendly employee standing outside handing out coupons featuring a 10% discount for our entire group. This offset the relatively higher prices... Its to be expected in a touristic town like that though. No complaints at all.

Published 6 years ago

Review №190

Love love love

Published 6 years ago

Review №191

The usual great ice cream, it was quite crowded when we got there, but the service was awesome, very quick and... mmmmmm, Cherry Garcia with chocolate syrup and peanuts!

Published 6 years ago

Review №192

Published 6 years ago

Review №193

Im a local. I went in there on July 4th 2019. The atmosphere is really nice in there. I got 1 small and 1 large ice cream in a cup. It came to 12 and change. That is a little pricey. I can get a pint at Staters for 5. I would only go here again if I have a few extra bucks to eat ( pun intended). I do love Ben and Jerrys non dairy selections. Yummy! :-) I just read a comment below mine about going to the North Pole Fudge instead and I agree with the owner of Ben and Jerrys. I wouldnt go to the North Pole Fudge for ice cream. Ben and Jerrys has way better looking and tasting ice cream. Note: I get just the dairy free ones and they are really good.

Published 6 years ago

Review №194

I cant think of anything better than ice cream on a hot day, or any day at all. Ben & Jerrys has a flavor for almost everyone. Chocolate covered waffle cones with sprinkles are a bit excessive for me. A plain cone is good enough.

Published 6 years ago

Review №195

Published 6 years ago

Review №196

Small ice cream shop with friendly staff.

Published 6 years ago

Review №197

Published 6 years ago

Review №198

Published 6 years ago

Review №199

The coffee coffee buzz buzz is outstanding. The person who helped us was friendly and helpful. I think her name is Caity.

Published 6 years ago

Review №200

They have a pretty good selection of non dairy ice creams. The lemonade sorbet was really good.

Published 6 years ago

Company information
  • 10 photos
  • 200 reviews
  • 4.3 rating
  • Phone: +1 909-366-0474
  • Website: https://www.benjerry.com/bigbearlake
  • Address: 652 Pine Knot Ave, Big Bear Lake, CA 92315, United States
  • Coordinates: 34.2405934, -116.9116018
Categories
  • Ice cream shop
  • Bakery
  • Candy store
  • Caterer
Working hours
  • Monday: 10 AM–9 PM
  • Tuesday: 10 AM–9 PM
  • Wednesday: 10 AM–9 PM
  • Thursday: 10 AM–9 PM
  • Friday: 10 AM–10 PM
  • Saturday: 10 AM–10 PM
  • Sunday: 10 AM–9 PM
Service options
  • Kerbside pickup: Yes
  • In-store pick-up: Yes
  • In-store shopping: Yes
  • On-site services: Yes
  • Takeaway: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Crowd
  • Family friendly: Yes
  • LGBTQ+ friendly: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes