Fire Rock Burgers & Brews

1st time visiting Big Bear, picked this spot since it was close along with several other restaurants. The patio was pretty empty the inside was crowded, so I went to look for the server. Both her and the other server were very nice and attentive to our table. My Uncle loved his burger that had Philly Cheesesteak on top. It was very filling for him and he said it was really good. I had a chicken sandwich that wasn't the best tasting, but everyone else enjoyed their food. My cousin had a burger and my friend had a chicken salad.

Published 6 months ago

Fire Rock Burgers and Brews offers an excellent dining experience with flavorful, creative burgers and a great selection of craft beers. The atmosphere is laid-back and inviting, perfect for a casual outing. The staff is friendly and attentive, ensuring every visit is enjoyable. Highly recommended for burger lovers and beer enthusiasts alike!

Published a month ago

What a great little place to stop in for a bit. My first time eating at the Fire Rock Burgers & Brew. The Atmosphere was amazing! Great music and nice people. However, the food is very average. The topping are great on the burgers, it the burger meat was below quality. On the side of my burger I had tater tots, and I would give them a 2 out of 5 stars. Not a lot of flavor and could tell they used an average air fryer for cooking style. Yikes. Total price was $25 for a simple burger.

Published 2 months ago

This place is great for amazing food and drinks! I had the Birria Quesadilla. The birria was delicious and comes with a side of juice for dipping! So many different burgers to choose from. Our server was very attentive and friendly. Will definitely be back!

Published 6 months ago

Worst customer service experience. My family waited 35 minutes to be seated. Just as we were called to our table, the power went out, and we were told it could take another 35 minutes. We decided to leave and return later to kill time. During that time, I missed three calls from the restaurant. I called back within three minutes, only to be told they gave our table away because we didn’t answer. I explained we had already waited 35 minutes and had a hungry 9-year-old with us. The staff claimed they called 15 minutes earlier, which was inaccurate, and continued to argue with me. After all this, we waited an additional 10 minutes before finally being seated. However, food and atmosphere was good.

Published a month ago

The teenager who took us to our table wasn't in the best mood (Maybe 'cause the place was crowed...?), but our waitress was very nice... bad thing she never came back so we could ask her for soda refill for my daughter. I had a hamburger, my little one had lemon pepper boneless and I had a cheese burguer. All food, for real, was amazing. Prices aren't cheap but neither super expensive, and it is flavorful food so it worth it.

They have outside tables front/back of the restaurant, and of course, inside. The ladies bathroom was so nice and clean ♥️.
Definitely a most if you are visiting Big Bear.

Published a year ago

In general, the food and beer were good. We were outside with a dog, and the hostess gave us a table in the sun. It took 15 minutes to change the table (I asked and waited despite a free table nearby) and 20 minutes to place an order. The order was made quickly, and the waiter was polite and nice.

Published 6 months ago

Cute place perfect for lunch or dinner. Burger was good fries were good and dipping sauces were good.
Food came out fast everything was hot and perfect. Solid burgers good overall

Published 5 months ago

One of the best burgers Ive ever had. I ordered the Eye if the Tiger and it was incredibly good, the beer that was suggested was also perfect and I ordered the onion rings that were also out of this world. Very pleased. My wifes salad was great, she loved it too. Service was a little slow because it was busy but the food compensated by far.

Published 21 days ago

Worst customer service experience. My family waited 35 minutes to be seated. Just as we were called to our table, the power went out, and we were told it could take another 35 minutes. We decided to leave and return later to kill time. During that time, I missed three calls from the restaurant. I called back within three minutes, only to be told they gave our table away because we didn t answer. I explained we had already waited 35 minutes and had a hungry 9-year-old with us. The staff claimed they called 15 minutes earlier, which was inaccurate, and continued to argue with me. After all this, we waited an additional 10 minutes before finally being seated. However, food and atmosphere was good.

Published a month ago

Second time here and they put sauce when asked for none the employees are getting a bit caught up on there phones

Published a month ago

So delicious.. always a must!

Published a month ago

Fire Rock Burgers and Brews offers an excellent dining experience with flavorful, creative burgers and a great selection of craft beers. The atmosphere is laid-back and inviting, perfect for a casual outing. The staff is friendly and attentive, ensuring every visit is enjoyable. Highly recommended for burger lovers and beer enthusiasts alike!

Published a month ago

Awesome

Published a month ago

Our party of four had different sides, burgers and beers. All of it was excellent. This restaurant has the tendency to get very busy because the indoor seating is limited. 40 min meal. We got our food in about 10-15 minutes. Beef was cooked excellently. Towards the medium rare end. Veggie burger was delicious. Dont underestimate the fries. As the standard side they rival the onion rings, tots, and zucchini fries. Vegetarian options: You can sub in vegetarian patties

Published 2 months ago

Published 2 months ago

What a great little place to stop in for a bit. My first time eating at the Fire Rock Burgers & Brew. The Atmosphere was amazing! Great music and nice people. However, the food is very average. The topping are great on the burgers, it the burger meat was below quality. On the side of my burger I had tater tots, and I would give them a 2 out of 5 stars. Not a lot of flavor and could tell they used an average air fryer for cooking style. Yikes. Total price was $25 for a simple burger.

Published 2 months ago

All their burgers are fire

Published 2 months ago

Appetizers were delicious. We shared 4 of them. Brussel sprouts were the best Ive ever had. Kid-friendliness: The kids menu had a few good choices

Published 2 months ago

The quesadillas

Published 2 months ago

Amazing place to eat! We are from the Palm Springs area and went to the Live Oak Pumpkin Patch as we ve done for years. We were looking for a restaurant to have dinner and found Fire Rock. It was 30 minutes to closing but they still sat us and treated us so well. Kirsten was an amazing server and the food was so good! We will definitely come back!

Published 3 months ago

Tried this place. If your a craft beer lover then try this place. Really wish they served regular beer for us non craft beer people. Didnt eat here because of it. Please get regular beer.

Published 3 months ago

Went for breakfast/lunch with small family. They were not serving breakfast as the website showed, we were the 2nd table and food still took an hour. Food was OK. Then after we left found out we were over charged for someone elses check...

Published 3 months ago

Sadly our food arrived cold and unimpressive. We were sitting at a table where I could see the window between the kitchen and the staff and our server brought our food immediately from that window yet somehow I still had cold fries and a burger with unmelted cheese. Burger patties are thin and small making the price point insulting. Much better burgers elsewhere in Big Bear. Overall service was great, atmosphere is fun, but ultimately I go to restaurants for food.

Published 3 months ago

Awesome service delicious food

Published 3 months ago

We came in on a very crowded Saturday evening. Service was OK. Food was mediocre best. My blue cheeseburger was thin, dry and flavorless. For a restaurant that has pretty much nothing but burger and sandwiches on the menu. I was very disappointed. 18 bucks for a burger that looked like a McDonald s hamburger patty only overcooked and dried out. My wife, chicken sandwich was supposed to be fried and appeared to be baked. The breading was soggy as soon as it was brought out. Place was very busy, but I doubt it ll stay that way for very long, the quality of the food does not dictate the price and if you re only going to serve burgers, you better serve good ones This place failed. We won t be back

Published 4 months ago

Good burgers, big list of different beers, overall had a good experience. Recommended.

Published 4 months ago

This place is awesome! My wife and I came here twice during our last trip to Big Bear because she has a seafood allergy and the menu is completely fish free. Lots of great burgers to choose from, friendly staff, and great beer! Definitely recommend. Dietary restrictions: Seafood allergy

Published 4 months ago

I feel so bad for the three 18 year olds who are running the ENTIRE restaurant on Labor Day Weekend. No managers to be seen, service is unbearably slow. Would be a good spot otherwise! Need more hands here, desperately.

Published 4 months ago

Appetizers were gross and cold beer was hot! Will never return

Published 4 months ago

Outdoor n indoor seating

Published 4 months ago

Food was pretty good the garlic frys we liked the best and the burger selection was good with good flavor and the atmosphere was really cool.

Published 5 months ago

Published 5 months ago

Great food, great vibes and great service! Genevieve was amazing and went the extra mile!! The cookies dessert was AMAZING too!

Published 5 months ago

Cute place perfect for lunch or dinner. Burger was good fries were good and dipping sauces were good. Food came out fast everything was hot and perfect. Solid burgers good overall Food

Published 5 months ago

The Burgers are awesome, But those Beer battered fries are to die for!!

Published 5 months ago

The burgers are amazing, atmosphere is cool and they play great rock music!

Published 5 months ago

Yummy food & nice staff!

Published 5 months ago

The food is mostly burgers, but 5 do have a chicken and veggie option, which I appreciated. The atmosphere is nice. I love the way they decorated. It has a rocker vibe.

Published 5 months ago

In general, the food and beer were good. We were outside with a dog, and the hostess gave us a table in the sun. It took 15 minutes to change the table (I asked and waited despite a free table nearby) and 20 minutes to place an order. The order was made quickly, and the waiter was polite and nice.

Published 5 months ago

1st time visiting Big Bear, picked this spot since it was close along with several other restaurants. The patio was pretty empty the inside was crowded, so I went to look for the server. Both her and the other server were very nice and attentive to our table. My Uncle loved his burger that had Philly Cheesesteak on top. It was very filling for him and he said it was really good. I had a chicken sandwich that wasnt the best tasting, but everyone else enjoyed their food. My cousin had a burger and my friend had a chicken salad.

Published 5 months ago

Our favorite place to eat whenever were here in Big Bear. We love the food.

Published 5 months ago

This place is great for amazing food and drinks! I had the Birria Quesadilla. The birria was delicious and comes with a side of juice for dipping! So many different burgers to choose from. Our server was very attentive and friendly. Will definitely be back!

Published 6 months ago

We were sure based on walking in seeing it very busy however the staff was on point, the food was incredible and the vibe was killer! Probably the best bathroom in a public restroom I ve been too!

Published 6 months ago

AWESOME food, AWESEOM service. I cant wait to go back.

Published 6 months ago

Burgers here are so yummy, and numerous types of burgers to choose from. I loved that the fries were battered. Beer was really refreshing too.

Published 6 months ago

Published 6 months ago

Great food, awesome beers on draft and the tunes rock!

Published 6 months ago

Published 6 months ago

This place wasn t bad for a late evening quick bite. I wouldn t go back the quality of the burger wasn t that well but it was edible. The location is really cool and their property is pretty neat with a decent atmosphere, but they could really step it up on the food quality.

Published 6 months ago

When you re at Big Bear lake, you have to hit this place up! Burgers were great and nice beer selection

Published 6 months ago

Came here for dinner on vacation for dinner. We had to wait around 30 minutes (busy). Friendly staff. Ordered and got our food. The waitress forgot a drink I ordered and we asked about it about halfway through our meal (partially my fault). Once she found out I didnt get my drink, they gave it to me on the house. Great way to make it right. Thanks.

Published 6 months ago

FRAUD ALERT!!!! Watch your credit card purchases here. They decided to tip themselves way more than I had written down. Food

Published 6 months ago

Published 6 months ago

Homemade jam taste bitter, seemed old. Beers were good though, don t recommend for breakfast, lunch is a diff story though!

Published 6 months ago

I am a dasher. What I want to say is that this situation is not once or twice, but many times. Otherwise, I would not write so many words to complain about this matter. The waiters in your restaurant are the worst I have ever seen. When an order came from doordash, your waiters didn t even know it. After waiting for 25 minutes, the chef told the waiters that the order had come. Then they printed the order. Didn t the boss of your restaurant pay the waiters? This is the job that waiters must do. I suggest that your boss should retrain the waiters. The waiters can play with their phones, chat, and make phone calls, but they don t care whether they have received orders from doordash. Didn t doordash pay your restaurant? If you don t want to accept doordash orders, I suggest that you can close the online orders and don t waste other people s time waiting for orders forever. Every dasher who comes to pick up the food never asks about the order. They are always waiting. Of course, this has nothing to do with the chefs. They work very hard to make orders. I appreciate their efforts, but the waiters are terrible, very terrible, very terrible

Published 6 months ago

Published 6 months ago

Horrible, atrocious service. Everyone with their hands up asking for service at the tables. 20 minutes to get a water. 30 minutes to talk to the waiter for the first time.

Published 6 months ago

We got house of the rising sun, whiskey in the jar and born on the bayou. Would definitely order born on the bayou again if back to this place. Although it was busy, the service was great.

Published 6 months ago

We went here after my sisters wedding and everyone was so nice. We had a large group and came in 1 hour before closing and never felt rushed. Our server Makayla was amazing and fun and did an excellent job. Really memorable evening here Kid-friendliness: Really cool coloring pages :)

Published 6 months ago

Published 6 months ago

Ordered two burgers one with fries one with onion rings. Fries were cold and onion rings were also cold. Burgers were warm at best. Waiter was awesome let him know and he took the three dollar upcharge for the onion rings off. Read a lot of positive reviews but unfortunately it did not impress. Let me add they were not busy at the time.

Published 6 months ago

Published 7 months ago

Published 7 months ago

A very pleasant surprise that I had low expectations on. Even outside of Big Bear this place would be good.

Published 7 months ago

Fantastic burgers and a great beverage selection too!

Published 7 months ago

Best burgers in Big Bear! Also, their brussel sprouts are to die for

Published 7 months ago

Originally when we ordered here the first time we were drawn to the music and atmosphere of the place. Unfortunately our second go around wasnt as nice. I ordered a burger and dessert at the same time and asked for them to be brought out at the same time. They never did which wouldve been fine if they were busy but it was on a weekday and pretty dead. The server (blonde lady no name tag) admitted she forgot about the dessert and said it would be out shortly. Well, we waited an additional ten minutes and it still wasnt out. So, we asked another server to cancel dessert and wed just pay for what we ordered. Another guy comes out with the dessert saying it was on the house buy we declined it as we were ready to leave. He kept pushing that we take it to which we kept telling him we appreciate it but wed like the check. The blonde lady came back out again and said, Yeah it usually takes about 20 minutes to make for the futrue. Well maam...thats why I ordered it at the beginning of the order and requested it come out with me food. Also, for the future Id suggest she opens with that so people know how long it will take. Kind of a drag on the service.

Published 7 months ago

Burgers and drinks Were awesome plus lemonade and milk chocolate was great and 80 s rock! Food

Published 7 months ago

THIEVES!!! Went in sat at TWO different tables from my family but they still charged us for a large Party gratuity of 40$!!! While we got our appetizers after our food and the fries and tots were cold. Burger was not cooked well. But for 40$ for 6 ppl? We already tip more than usual tips but that??? If you go in as a family and can t even sit together, don t tell them you guys are together cause they ll charge you and tell you they won t split the check. GARBAGE service.

Published 7 months ago

Tasty food and cool vibe, the stuff members are very nice

Published 7 months ago

Excellent breakfast. We enjoyed the outside patio.

Published 7 months ago

Published 7 months ago

Published 7 months ago

The burgers were amazing! We sat outside by the heaters with our dog. The service was a little slow, but we werent in a hurry, so it was fine for us.

Published 8 months ago

Burgers are good, the food theme is fried and greasy. Great open air patio in the back, inside is small and loud - better like power metal.

Published 8 months ago

Great beer Great burgers

Published 8 months ago

Good food, poor customer service. We came by on a Thursday night around 8:35PM. Tried to get a table and were told theyre closed. Their hours are until 9PM. If youre not going to be open until closing then change your hours. We went to a nearby restaurant that also closes at 9PM and were seated and had a great meal. Fire Rock used to be one of our regular places but not anymore. I guess they have more business than they need...

Published 8 months ago

Interesting burger selection including one with mac and cheese. Good draft beer selections along with attentive service. A good meal and a nice experience.

Published 8 months ago

Beer selection is nice and the food is good. Service is top notch and food came out super quick. Great place for a casual group or fun date.

Published 8 months ago

Excellent place to eat in Big Bear, delicious food, good service, quick to serve and very nice place, definitely recommended

Published 8 months ago

Not great service. When we came in with a large group, the host said we could not have more than 6 people at a table, even though we sat a table with 8 seats. They also got one of our drink orders wrong and didn t give me the side of ranch I requested. Good tasting burger and fries, but not amazing. Good menu selection.

Published 9 months ago

Listen, I was raised on a cattle farm in Missouri, and the Eye of The Tiger was the best burger Ive ever had. Will definitely return any time Im in Big Bear.

Published 9 months ago

Published 9 months ago

Was here on their first day service Breakfast. Delicious food, drinks and great staff. Will be back! Kid-friendliness: I had my 5 year old with me. Staff was great with her.

Published 9 months ago

Published 9 months ago

Food was amazing and Ricky was fantastic. Some of the best service I could ask for, will definitely be back!

Published 10 months ago

Came in here and they told me it was an 30 minute wait came back and they told us they didn t have any table available and it was going to take another 20 minutes. We noticed that there was a group that came in after us and they where sitting before us.We waited over an hour in half and yet nothing, never call us in. We left and find something bet. I m guessing because we were the only Hispanics there they didn t want to see us.

Published 10 months ago

Great spot to eat and excellent burgers.

Published 10 months ago

Had the Cabo Wabo burger and my girlfriend had the Bat Country burger. Both were amazing. I had the Brussel sprouts. Best sprouts Ive had in a while. Highly recommend this place!

Published 10 months ago

Published 10 months ago

Published 10 months ago

Food was amazing

Published 10 months ago

Elsa was the best. She wasnt my server, but she was great and the atmosphere as well. A little in big bear .Ricky is great also.

Published 10 months ago

Published 10 months ago

Published 10 months ago

Published 10 months ago

Nice themed restaurant, burger was what I was looking for. The cali creme beer was interesting with the nitro. Service was solid, liked everyone s vibes.

Published 10 months ago

No respect for doordash drivers. Will keep you waiting indefinitely if they have customers in the restaurant that they think they might make tips on

Published 10 months ago

Good social place. Comfy food, and drinks. Love it.

Published 10 months ago

Great place great food!

Published a year ago

It was pretty good. We ordered avocado eggrolls for appetizer, but they came with our lunch and for lunch we ordered the Philly cheese steak burger. The burger was good. The egg rolls were kind of cold. The beer was warm. Came a second time. Sat us right away. Best beer in big bear so far tonight.

Published a year ago

Parking: Theres free public parking around the corner. Food

Published a year ago

I m really picky when it comes to food but this burger spot did not disappoint, they had so many options to choose from, the burger I chose was delicious and the fries were just right. We sat outside which has a little view to the cute street.

Published a year ago

I saw some kids in there but I think the atmosphere its not ideal for bringing kids but you can, just make sure they remain seated with you all times :)

Published a year ago

We came here on a holiday and the receptionist was very rude from the start. She looked like she was 14 years old and didnt even say hi or how can we help you. She acted like we were bothering her and treated us very poor.

Published a year ago

Published a year ago

Service was lame. They brought Burger that looked like a joke. Overcooked patties and taste is compensated with bacon. I guess they will keep feeding visitors, I was hungry and refused my meal. There must other places in big bear with better food. Waiter couldnt answer questions like how big is patty. And this is a burger joint lol

Published a year ago

I was disappointed we got charged a gratuity fee 4 times because we split bill 4x

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Fun experience, great food. The burgers are definitely worth it. Juicy and full of flavor. Lots of fun and tasty appetizers as well. Small inside, not many places to sit.

Published a year ago

One of the best restaurants in big Bear ! The carne asada fries are the best thing ever!!

Published a year ago

Service was great but the mac and cheese is the worst ive ever had in my life. It definitely needs more seasoning. Other than that all was good and everyone was nice

Published a year ago

Great burgers but not mind blowing

Published a year ago

Published a year ago

Very good!!!!... Delicious

Published a year ago

I amd my friends recently visited Fire Rock Burger and Brews in Big Bear City for takeout, and unfortunately, it was a highly disappointing experience. I had previously visited this establishment two years ago and had a wonderful experience, but this time, things have clearly taken a turn for the worse. Firstly, the Brussel sprouts that we ordered were extremely disappointing. They were overly greasy and surprisingly sweet, which completely detracted from the natural flavors of the dish. The combination of excessive oil and sweetness made the dish unappetizing. Moving on to the burgers, they were equally unsatisfactory. Not only were they cold, but the overall quality was subpar. The meat lacked flavor and juiciness, leaving a lot to be desired. It was evident that the burgers had not been prepared with care. Lastly, the chicken wings were underwhelming. They were mediocre at best, lacking the flavor and tenderness that one would expect. It was a disappointment to find that even the chicken wings fell short of expectations. To make matters worse, there was no labeling on the food packaging, making it difficult for us to identify our order among other food items. This lack of organization added unnecessary frustration to the already disappointing experience. It is truly disheartening to see the decline in quality at Fire Rock Burger and Brews since my last visit. I had high hopes based on my previous experience, but unfortunately, it seems that something has gone wrong in the kitchen. I hope that the management takes note of these issues and works towards improving the overall dining experience for their customers.

Published a year ago

The buns are great!

Published a year ago

Delicious food, friendly staff. And the cherry on top, clasicc rock music playing non stop

Published a year ago

Published a year ago

Excellent burgers, great service and great selection of microbrewed beers.

Published a year ago

Thanks for saving my bag that I forgot outside. Burgers were okay but Fries with garlic - AWESOME. Beer is cool. You guys need to revise your Pets are not allowed - this is not okay for 21th century. Food : 4/5

Published a year ago

Published a year ago

Loved the atmosphere and the service was great!! Good portion size! Was expecting more in flavour, onion rings and french fries were delicious. Burguer patty was missing flavour

Published a year ago

We were told a 70 minute wait it was actually only like 45, so that was rad. The beer was cold. Tatchos were decent cheese not the best. Burgers were meh. Out of the 4 of us only one person liked the burger and it was the eye of the tiger. The burger selection sounded good, with good sounding toppings. Shredded lettuce on a $18 burger though, cmon. Patties were pretty small and the buns were stale. Our service was pretty bad. We felt like we were not wanted to fine there because our server wanted to go home. The food wasn t bad it just wasn t all that great. Cool atmosphere, tiny place. I wouldn t eat there again personally. Maybe grab a beer and appetizer though.

Published a year ago

Our advise based on our experience: do not attempt to order take-out. We ordered early in the afternoon to avoid peak hours and were told our order would be ready between 5 and 5:15, about an hour and 20 minute wait, but we were okay with that and grateful to be getting a hot meal. Our dogs were with us and we couldnt simply dine-in. When we arrived to pick up our order of 2 burgers, we were told our order didnt exist. We showed her our order number and proof of payment and she said she probably deleted our order because they were too busy with in-house orders. Of course we were frustrated and asked why they would do that and she very rudely answered, Because I can and waved her tablet at us. We ended up finding Sandys Sports Bar and Restaurant and they kindly took our take-out order, even though they were quite busy themselves. Great customer service and well poised under pressure, unlike the treatment we received at Fire Rock. From a business perspective, why not 86 take-out on busy weekends instead of canceling orders just because the establishment is getting busy, OR fulfill the orders that have come in and discontinue take-out from there. To top the situation off, there were plenty of empty tables. Sandys Sports Bar and Restaurant more than made up for the terrible experience at Fire Rock and we are extremely grateful for them. Thank you Sandys!!!

Published a year ago

Published a year ago

Great spot, tasty !

Published a year ago

Published a year ago

Very good

Published a year ago

I returned to this place for their juicy burgers but left disappointed. I ordered the Desperado and my friend ordered a different one but both of the meat patties were overcooked and dry. The Desperado has onion rings and jalapeños in them, and mine literally had one small onion ring half the size of burger and 4 slices of jalapeños. I m not sure how the waiter could bring out such a burger. I asked for the sauces on the side and they had missed that request as well. I don t think I ll return again unless I start seeing 5 star reviews consistently for a few months.

Published a year ago

Published a year ago

Published a year ago

Excellent service and food.

Published a year ago

had a good time and dinner

Published a year ago

The food was delicious and had a lot of flavor, and each plate was plentiful.

Published a year ago

Place is clean. Decorative and interesting, visually. Staff is impartial. Bordering rude. Came twice and ordered the same thing both times, second time the manager told me they couldn t accommodate my order a plain cheeseburger with pickles that I d have to pay for a deluxe burger (paying for toppings I m not eating) and she d adjust not the price I m still paying for a deluxe burger for a plain burger in exchange. When questioned why I didn t have this issue the last time she just kept telling me what she d do. Both times I came my total cost was different. How s that possible when we ordered the exact same food. Cooks got our order wrong. Waited longer for it to be remade and no attempts at making that right were made to us. Then they put two different cheeses on our burgers and claimed both were American. One is just white. Won t be back. Wouldn t recommend, unfortunately. Our first experience (Thursday staff) was much better than our last (Saturday staff). Far too many inconsistencies. Dietary restrictions: They offered gluten free buns.

Published a year ago

Good service and atmosphere. The burgers were cold and underwhelming.

Published a year ago

The atmosphere was too chaotic and haphazard. They were over staffed, like 5 waiters and 3 or 4 cooks for this tiny place. The food was dry with a lot going on but no flavor, the menus/check coated in sticky sauce, flights of beer were over poured cuasing a mess. Ultimately, it just wasnt worth the money. I could have had a cheaper and better meal at a fast food chain.

Published a year ago

Published a year ago

Ive been here now 4 times the food is great its kinda small which leads to my main gripe about this place I came in to order carryout which Ive done before no problem over this past weekend it wasnt late at all 6 pm they were somewhat busy and I had just ate within the hour as I commuted an hour up the mountain to spend my money on food and souvenirs for Christmas shopping anyways in my party of two we were told repeatedly that we could not order carryout or to go. And the young lady who worked there suggested we should order through a third party for delivery. Literally made no sense as a business to suggest we spend more money ordering through someone else and also as a paying customer we asked for food to go saving them the time and space of seating my party. An overall terrible feeling i was ready to spend close to $100 on my order as the food is great but the customer service and accomodations demonstrated from my most recent visit were really unprofessional.

Published a year ago

The wings were the bomb. My group ordered 2 Bat Country Burgers and the American burger. The flavors were good, but all of our meat patties were on the drier side. The French fries had the right level of crunchy and seasoning for my likings. Service was mostly good. It was a little slow and they messed up one of our orders. Epic decorating inside.

Published a year ago

The food is always on point! Service is great. Were definitely coming back here.

Published a year ago

An incredible place you have to know it

Published a year ago

Published a year ago

Published a year ago

Bad hosts and slow service

Published a year ago

Food isn t bad, service is trash.

Published a year ago

Published a year ago

Published a year ago

Today, 10/24/23 at 12:45pm, my wife and I made our first visit at Fire Rock in Big Bear for lunch. The place had only one other couple inside and the piped-in Rock music was so loud it was extremely difficult to communicate. My wife ordered the Un-Wedge salad ($14.00) and I ordered the Bat burger ($17.00). This is basically a Burger and Brews restaurant and I was surprised the waiter didn t ask me how I wanted my burger cooked. The food arrived quickly and I immediately discovered my French Fries were cold. I had to walk the fries over to the bar to get my waiter s attention. My Bat burger was to be a Mushroom Burger with onions, Gouda cheese and Garlic sauce. It was Absolutely Terrible and the hamburger patty was extremely thin, not what I expected a $17.00 to be. I had to force myself to eat it. My wife s Un-Wedge salad came with large pieces of lettuce preventing her from eating it. No utensils were provided to cut the lettuce into smaller pieces. She had to order boxes to take it home. A New batch of French Fries were delivered and they all Stuck together and so spicy I could not eat them. We were totally disappointed with the food, loud music and service and will never return.

Published a year ago

I havent had a bad experience here. I love it here! They have absolutely amazing food and the wait staff never disappoints. I believe its the only place here to have gluten free burgers, and thats easily worth the price tag to me. Its a bit on the pricier side, but its so worth it Dietary restrictions: They offer a beyond patty, and they offer a gluten-free bun

Published a year ago

Kid-friendliness: They have Jenga and connect four on the back patio as well as chalk walls that my kid always loves to draw on! The kids menu offers the normal stuff, however servings are big enough for younger kids to share with parents. Recommended dishes

Published a year ago

This was our first time at Fire Rock Burgers & Brews. The food was very good & our server was awesome. She was so nice and kept checking on us for drink refills and how we were doing. The atmosphere is great, they have a small space but made it perfect for eating and hanging out. We even played a big 4 across game on our outdoor table. We will definitely be back here!

Published a year ago

Published a year ago

great burger

Published a year ago

Great burgers!! Great service even with it super crowded.

Published a year ago

Published a year ago

If youre in the mood for burgers this is so the place! The hamburgers are amazing and so creatively put together! And our service was excellent! Even the sides were above average I will definitely be there soon again!

Published a year ago

It was a nice experience going to this restaurant. They people were welcoming and also accommodate me at the last minute. The food was good. They have a guitar rock theme and the staff was nice. You can ask them to make food vegetarian, so that s a plus. It is located in the village.

Published a year ago

Published a year ago

Bunch of young rude kids hosting people Very unprofessional Service

Published a year ago

Published a year ago

The burgers here were fantastic, really tasty. The beer and service was good too.

Published a year ago

Was nice!

Published a year ago

The 3 waitresses that helped out our 2 tables were amazing.

Published a year ago

I highly recommend the carne asada fries appetizer from here. Its a huge portion to share-especially if you just want a snack. However, my partner and I couldnt finish it which is a first for us. There was so much meat on it that we didnt finish. Also I loved the pineapple Pico so much on it that I asked for more. It was a nice break from all the salt and it just went perfectly with everything.

Published a year ago

Cool place great hamburger recommend of your in Big Bear

Published a year ago

Published a year ago

Great place for burgers and appetizers great ambiance fun place service was great

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Always a favorite of mine to go to!

Published a year ago

This place was really busy but worth it. The burgers were delicious, had one of my favorite beers, Maui Bikini Blonde. Our server, Jenna, was awesome! Good music playing in the background.

Published a year ago

Published a year ago

Please open one at the City Center in Northern California. Simply the best comfort food.

Published a year ago

Published a year ago

Great spot, great service, great burger!

Published a year ago

To this day I lay awake at night remembering those amazing avocado egg rolls.

Published a year ago

Published a year ago

Published a year ago

Did a mobile order. Arrived at the scheduled pickup time and was told that it hadnt even been processed. Food was great.

Published a year ago

Love this place and the food! Great atmosphere!

Published a year ago

Published a year ago

Servers were sitting at the bar while I was waiting for service over ten minutes, didn t even acknowledge I was there. A group comes in they fall all over themselves to serve. If I could give less than one star I would!!!

Published a year ago

Published a year ago

Published a year ago

Small dine in restaurant with some outdoor seating. Always busy but worth the wait

Published a year ago

The teenager who took us to our table wasnt in the best mood (Maybe cause the place was crowed...?), but our waitress was very nice... bad thing she never came back so we could ask her for soda refill for my daughter. I had a hamburger, my little one had lemon pepper boneless and I had a cheese burguer. All food, for real, was amazing. Prices arent cheap but neither super expensive, and it is flavorful food so it worth it. They have outside tables front/back of the restaurant, and of course, inside. The ladies bathroom was so nice and clean . Definitely a most if you are visiting Big Bear.

Published a year ago

Published a year ago

Good burgers and good services

Published a year ago

Published a year ago

Published a year ago

Published a year ago

We always come here for dinner in big bear!! Consistently great customer service. Amazing vibe and love all the care and detail that went into the design and even the plates and cups they serve the food on. Everything is clean! Bomb food!!!!! Havent had something we didnt LOVE! Amazing mango beer! Carne asada fries! Even have gluten free bun option!! Must go!

Published a year ago

Best burger I have ever had in my 41 years

Published a year ago

Had a big group, plenty of open tables to accommodate. Was told owners reserved all empty tables. What? Never heard of something like that. Stay away.

Published a year ago

Published a year ago

We stumbled on this spot, and it was probably the best food we ve had in our 5 day trip to big bear. Staff hustles and the food was great. My wife opted for the birria quesadilla at a burger joint, and it was still on point.

Published a year ago

I am EXTREMELY disappointed! I walked in today feeling happy after a nice 7 mile run . Just to feel disappointment. I ordered a chicken Caesar salad hoping for a creamy sauce , crunchy lettuce, and seasoned chicken breast. But that s not what I got . I got a sad piece of lettuce with practically a chicken nugget . Not to mention the price was absurd! Will never return again . L Establishment.

Published a year ago

Published a year ago

TO GO ORDER! Terrible service!! Upon arrival I received no welcoming and the women were totally rude and rolling their eyes whole time.. they also told the busser boy to attend me, which apparently looked confused took 15 minutes taking my order and another 10 minutes with my credit card not knowing how to charge me.. and final I had to package all my food TO GO! because busser boy refused to... just horrible! Definitely lack of management

Published a year ago

We re from Vegas. Let me tell you the Carne Asada Fries was the bomb! Not to mention the customer service and the food presentation. Ricky was great!!! Thank you for such a great dine in experience! We will definitely be back again!

Published a year ago

Great service and a fun menu!!! A great find!

Published a year ago

Love their Carne asada fries. Minus 1 star for the blonde hostess hitting my son in the head with a tray while bussing tables.

Published a year ago