La Pergola Trattoria

Charming Spot, Delicious Food, and Outstanding Service
We recently dined at La Pergola and were thoroughly impressed. The location is perfect, nestled in the heart of The Village, which was beautifully decorated with Christmas lights during our visit. It added a lovely touch to the overall ambiance.
We were blown away by the service – truly 5-star quality! The staff was attentive, friendly, and made us feel very welcome.
The food was delicious. We particularly enjoyed the Pasta Alfredo Di Verde, which was a pleasant surprise. It wasn't something we would typically order, but it was recommended, and we were not disappointed!
We were so full from our meal that we couldn't resist taking a cannolo to go. And let me tell you, it was a great decision! We devoured it later, and it was the perfect sweet treat to end our experience.
Overall, La Pergola provided a wonderful dining experience. The combination of delicious food, impeccable service, and charming location makes it a must-visit when in Big Bear. We highly recommend it!

Published a month ago

While visiting the area myself & family from the area were fortunate to have the opportunity to visit this establishment .
We were immediately greeted & welcomed by the amazing staff upon arrival.
I had called ahead due to having a larger party (7 people), and they were happy to accommodate our party. In fact, they had our table ready upon arrival.
I can't say enough of the fabulous experience our amazing experience our waitress provided us. As many realize in CA, good customer service is few and far between, so finding amazing customer service is a rarity.
She was not just kind and patient with our larger party but knowledgeable about the establishment and knew the menu to a tee. Which I find is beyond helpful while on a first dining experience at a restaurant.
Our waitress never let our drinks go dry and was there remarkably every time we needed anything.I can't say enough good about her and the personable dining experience she provided us.
When our orders were brought to the table, they were wonderfully displayed and prepared. At a perfect temperature 🌡 and every bite was delicious 😋
Everyone in our party had a great time and experience. We couldn't help but check out eachothers meals as each was prepared beautifully.
Wish I could remember our dear waitresses' name to give her a shout-out! Sorry!
If in the area, definitely give this establishment a visit. A must visit dining experience for this area as options of this type are limited.

Published 3 months ago

I go up to big bear lake often but I usually cook for my woman. This weekend we met up with some of our friends and decided to eat out for dinner. She recommended this Italian restaurant and it didn't disappoint. Very gracious hostess and server. They exceeded my expectations, even though we had a party of 8. Food was delicious and very good portions. No one left hungry. Only 4 of us were able to share desserts. Some plates are pricier but you can eat well for under 20 a person.

Published 8 months ago

This is the best place in Big Bear, hands down. I’m a local and this spot is the business. The staff were all amazing, very warm, kind, helpful and they were so loving with my little baby walking all over the place.

The drinks…I can die happy now. I got the limoncello cocktail which was refreshing and fabulous and my partner had the tiramisu cocktail which was very impressive.

For food we had the funghi (mushroom) pizza which was delicious. The tiramisu was good although I’m used to the lady fingers being more saturated it was still delicious and nice to know it was made in house. The seating is great with lots of indoor and outdoor options. There’s a whole section in the back where you could have a fancy banquet dinner - I’m already trying to find something to celebrate and invite all of my friends to.

Loved it and I can’t wait to visit again to explore more menu items!

Published 10 months ago

My husband and I decided to take a mini break up in Big Bear. We were looking at places for dinner on our first night here and happened upon this lovely establishment. All I can say is that this restaurant presents with wonderful, friendly, service as well as great music! Probably the best Italian food I’ve had in a while. I ordered the Cappellini Al Pomodoro with grilled chicken and it just melted in my mouth. The caprese salad was delicious as well, not to mention the cheese bread! My husband was also pleased with his meal. Our server was attentive and lovely! It was a very pleasant experience. I would highly recommend La Pergola Trattoria!

Published 10 months ago

Despite the negative reviews we decided to try for ourselves. We should have listened. Absolutely terrible hospitality, service and attitudes. Definitely do not waste your dining experience here.

Published 2 months ago

Delicious Italian food with great service in a wonderful setting. Plenty of seating indoors and out. Everything was clean, we were prompt like seated and our server and host stopped by several times to make sure everything was taken care of. Not cheap, but overall a good value, impressive during a time of supply chain and labor challenges. Plenty of parking nearby in downtown Big Bear. We'll definitely be back.

Published 2 years ago

The service and atmosphere was quite lovely. Margaret pizza is a 5 stars, the chicken I got for my salad was a bit too salty but overall everything was good. The strawberry lemonade 🍋 was also amazing

Published 4 months ago

I called in to inquire about ordering food to go. We vacation in Big Bear 5-6 times a year and have had great experiences and food here in the past. The gal I spoke to, I believe her name is Lacey, told me they aren’t doing to go orders. I expressed my dire need for a nice meal since we just lost our house in the Palisades fire and she did not accommodate me whatsoever and proceeded to direct me to WingStop!! The customer service and lack of empathy of this woman is beyond astounding and I will never return. I’m in absolute shock of the way I was spoken to over the phone and it brought me to tears.

Published 16 days ago

Worst place, poor service, too much expensive.
Foods taste like streets fast food

Published a month ago

Published a month ago

We were happy with everything in general.

Published a month ago

Published a month ago

Charming Spot, Delicious Food, and Outstanding Service
We recently dined at La Pergola and were thoroughly impressed. The location is perfect, nestled in the heart of The Village, which was beautifully decorated with Christmas lights during our visit. It added a lovely touch to the overall ambiance.
We were blown away by the service – truly 5-star quality! The staff was attentive, friendly, and made us feel very welcome.
The food was delicious. We particularly enjoyed the Pasta Alfredo Di Verde, which was a pleasant surprise. It wasn't something we would typically order, but it was recommended, and we were not disappointed!
We were so full from our meal that we couldn't resist taking a cannolo to go. And let me tell you, it was a great decision! We devoured it later, and it was the perfect sweet treat to end our experience.
Overall, La Pergola provided a wonderful dining experience. The combination of delicious food, impeccable service, and charming location makes it a must-visit when in Big Bear. We highly recommend it!

Published a month ago

Arrogant staff! We read the reviews but decided to give it a try anyways.
The lady at the front was actually super nice and our waitress, Michelle was nice. We ordered and everything appeared to be doing well. We got our drinks relatively quickly. After 30 minutes we got our first appetizers. My wife ordered a Lemoncello Spritz (not Santa Margarita Spritz with Lemoncello), and the drink came but had barely any lemoncello. My wife took long before deciding she was not enjoying the drink. (this was our mistake, she should have immediately mentioned this to the waitress) WHen she was half way the drink, she told me she could barely taste the limoncello. So I encourage her to mention this to our waitress nonetheless. So we asked Michelle if she could fix it (by adding more Lemoncello) and she went to the bar and came back and bluntly said "that was the recipe", and they had cameras to prove they had poured their recipe in the cocktail, and if she wanted more she would have to pay for another shot of Lemoncello. (THey use Villa Massa Lemon Liquor, which a bottle costs 27 USD, so a splash of it to fix our instasifaction would have been minimal cost). Also, the fact that that is their recipe, and they have cameras to prove they did it correctly is entirely irrelevant. I have had 2 restaurants, and a spirits business myself, when a costumer asks for a drink fix, you dont hesitate. We thought it was completely out of line, specially for a restaurant that is priced as if you were in a super expensive restaurant in New York. So we took the hit, and waited, and waited and waited for the rest of our food. Our three children were hungry, tired and desperate to get our food. So my wife, after the experience with square by the book minded waitress Michelle, stood up and went to ask to the Manager Cora about our food as we had waited for more than one hour for 2 pizzas and one pasta. Instead of descalating as a savy manager should do, she rudely told her that there were times for food to be made and that when the food was ready they would serve it. This of course, made my wife feel bad. She came back later to the table (Cora), a bit more calmed, (still with a weird face) and said the food was almost ready, this is a restaurant that sells a lasagna for 35 dollars! Michelle later came back again to check if the food was alright. I now know it was Cora the one that decided it would not make sense to splash a bit of Lemoncello to fix my wife's drink too. ALthough we understand this is their busiest time of the year, you would expect they prepare accordingly with additional staff to make sure you dont have to wait that long for your food. Again, please keep in mind they charge super high prices so expect super high service, right? Another unusual fact, is that they charge a 3% fee for using your debit or credit card to pay. I guess I would be ok in Costco, where margings are so tight that not doing so would really affect their profitability, but not in an expensive restaurant. Anyways, You would expect much better service and empathy from Cora, the General Manager! Not coming back ever, nor do we recommend the management. Pizza was very good, the pasta was pretty average but the experience in general was not good because of how Cora handled the whole situation.

Published a month ago

It’s a cozy place, the staff is very nice and the food is great too

Published a month ago

Dishes that were given to us were filthy. Customer service horrible, please find another establishment to dine with your family.

Published 2 months ago

Despite the negative reviews we decided to try for ourselves. We should have listened. Absolutely terrible hospitality, service and attitudes. Definitely do not waste your dining experience here.

Published 2 months ago

Cheyenne was our server and she was AMAZING!!!
Food was so so yummy!!! Also compliments to Cora the manager who also came to check on us was great! Will definitely be back!

Published 2 months ago

I visited this restaurant with my wife and friends. The ambience is very welcoming and drinks by the fire were great. Portions are generous and of good quality ingredients. This place was solid!

Published 3 months ago

While visiting the area myself & family from the area were fortunate to have the opportunity to visit this establishment .
We were immediately greeted & welcomed by the amazing staff upon arrival.
I had called ahead due to having a larger party (7 people), and they were happy to accommodate our party. In fact, they had our table ready upon arrival.
I can't say enough of the fabulous experience our amazing experience our waitress provided us. As many realize in CA, good customer service is few and far between, so finding amazing customer service is a rarity.
She was not just kind and patient with our larger party but knowledgeable about the establishment and knew the menu to a tee. Which I find is beyond helpful while on a first dining experience at a restaurant.
Our waitress never let our drinks go dry and was there remarkably every time we needed anything.I can't say enough good about her and the personable dining experience she provided us.
When our orders were brought to the table, they were wonderfully displayed and prepared. At a perfect temperature 🌡 and every bite was delicious 😋
Everyone in our party had a great time and experience. We couldn't help but check out eachothers meals as each was prepared beautifully.
Wish I could remember our dear waitresses' name to give her a shout-out! Sorry!
If in the area, definitely give this establishment a visit. A must visit dining experience for this area as options of this type are limited.

Published 3 months ago

Delicious

Published 3 months ago

Beautiful Atmosphere, with great background music. Greeted and seated with a smile. Great menu options and the food was delicious.
We’ll be back regularly.

Published 4 months ago

The service and atmosphere was quite lovely. Margaret pizza is a 5 stars, the chicken I got for my salad was a bit too salty but overall everything was good. The strawberry lemonade 🍋 was also amazing

Published 4 months ago

Live music good food! Mini vacation!

Published 5 months ago

Our waitress Savannah, and chefs Bebe and Nate (I hope that's his name) were not only phenomenal in service, but amazing chefs. My fiance and I absolutely LOVED the chicken picata, lasagna, the parpadelle Bolognese. Honestly down to the cocktail waitress Lacy during our wait for the table being so friendly and spot on with her choices in pre meal drinks. ABSOLUTELY EVERYTHING about this place is amazing! My a fiance and I came here twice on our trip to big bear and plan to make this place a regular stop!

Published 5 months ago

Published 5 months ago

Hubby and I were on vacation and decided to get Italian food. I cook a lot at home trying various recipies from Pinterest or Food Network. So it was nice to get a break.

We order the focaccia bread with the tapa dipping oil and the bruschetta for appetizers. Margarita pizza, Caesar salad, lemon chicken soup and the manicotti.

The focaccia bread was delicious with the tapa oil. But that Balsamic vinegar that they used and the olives that they used in there really give it that “Wow” flavor.

The bruschetta that my husband ordered was just as amazing. The fresh mozzarella cheese, the toast, fresh slices of basil, tomato and the olive oil was a party surprise in your mouth.

The pizza was grilled and absolutely delicious as was the lemon chicken soup and baked manicotti.

We went to Giada’s restaurant in Las Vegas and this restaurant here in Big Bear was just as amazing and for half the price.

I highly suggest you try this place out. Well worth the money.

Published 5 months ago

Service was good, however the food is reheated and not made fresh to order. Also the flavor of the pasta sauce is way below the line. Also if you are going to charge top dollar for pasta dishes you need to at least offer real parmigiana cheese. Will not come back.

Published 5 months ago

Delicious food and amazing service!

Published 5 months ago

Published 5 months ago

We LOVED every part of this meal! The focacia bread with dipping sauce, meatballs, chicken picatta, pepperoni pizza, the bolonese were all amazing! We sat outside, service was great, the weather was perfect and we had a great view of the old cars coming in for the weekend car show event.

Published 5 months ago

absolutely perfect. the whole family was blown away at how good the food is. amazing overall food and the waiters were so kind and friendly.

Published 6 months ago

Published 6 months ago

Published 6 months ago

Beware, do not dine here! Service is extremely slow even though the menu suggests that you don’t stay more than 90 minutes. We didn’t get served our food until almost 90 minutes since sitting. Food was subpar at best. Avoid at all costs!

Published 6 months ago

Excellent food. Excellent service, beautiful place. Our waitress Shy was AWESOME. We will be back no doubt 💜

Published 6 months ago

Published 6 months ago

Amazing Italian food and experience in Big Bear, highly recommended!

Published 6 months ago

Published 6 months ago

Never coming back here again. We actually like their food but not after their completely rude service (or lack of) today. It was around 1:30pm, place was completely empty, plenty of outdoor seating. We had a dog so needed to be seated outside. The table they initially tried to seat us had half the table in full sun so we tried to get another table in the shade esp for my elderly parents. We avoided sitting at the larger tables and asked if they clear the only other table for 4 in the shade. The hostess started arguing with me and tried to seat us at tables in partial sun, then rudely told us to move while they cleared the table. 10 minutes later, we were still waiting for a table. Never again. I can only wonder why this place is empty when all the other restaurants on the Village have wait times.

Published 6 months ago

Wonderful atmosphere. Courtney, our waitress was delightful:service was great. The veal Parmesan just melted in your mouth.

Published 6 months ago

I put one start because I couldn’t put less… Make yourself a favor and avoid the uncomfortably bad customer service as well as their cynical way to enjoy being mean…

Published 2 years ago

This is certainly an Italian restaurant who's mission is to be a cut above the rest. The servers were attentive and very friendly. The food was definitely a cut above. The Chicken Piccata and Veal Parmesan exceeded our expectations. We will return....

Published 7 months ago

My wife and I came in for lunch on this Saturday (Shrimp Scampi - $40 & Chicken Piccata - $40).The prices are very high for what you get (main course, (small servings) small soup or salad). Garlic bread with the meal would have been appropriate. We’ve never been to any Italian restaurant that didn’t serve fresh Garlic Bread with an expensive meal.
The food was just ok, nothing special. This was our first and last visit at this establishment. The food at “Sweet Basil” is much better.
I would not recommend☹️☹️☹️☹️

Published 7 months ago

I go up to big bear lake often but I usually cook for my woman. This weekend we met up with some of our friends and decided to eat out for dinner. She recommended this Italian restaurant and it didn't disappoint. Very gracious hostess and server. They exceeded my expectations, even though we had a party of 8. Food was delicious and very good portions. No one left hungry. Only 4 of us were able to share desserts. Some plates are pricier but you can eat well for under 20 a person.

Published 8 months ago

Gnocchi was stale, but panini was good. Butterfly lemonade was very tasty. Umbrellas were placed poorly, causing the sun to make everyone uncomfortable. When trying to fix the umbrellas, I was scolded, even though there was only one other person in the restaurant, so it wouldn’t affect anyone. Music was good but far too loud.

Published 8 months ago

the waiters are slow, they don't care

Published 8 months ago

Unfortunately we were not able to dine here as they were closed even though their recording said they were open. Apparently they adjust their hours in different seasons (makes sense). They need to also adjust their pre-recorded message when they do.

Published 8 months ago

The food was out of this world!

Published 8 months ago

Nice place.

Published 9 months ago

Published 9 months ago

Hubo ciertos alimentos que no estaban disponibles, pero en términos generales todo bien

Published 9 months ago

This is the best place in Big Bear, hands down. I’m a local and this spot is the business. The staff were all amazing, very warm, kind, helpful and they were so loving with my little baby walking all over the place.

The drinks…I can die happy now. I got the limoncello cocktail which was refreshing and fabulous and my partner had the tiramisu cocktail which was very impressive.

For food we had the funghi (mushroom) pizza which was delicious. The tiramisu was good although I’m used to the lady fingers being more saturated it was still delicious and nice to know it was made in house. The seating is great with lots of indoor and outdoor options. There’s a whole section in the back where you could have a fancy banquet dinner - I’m already trying to find something to celebrate and invite all of my friends to.

Loved it and I can’t wait to visit again to explore more menu items!

Published 10 months ago

Food here @ La Perloga Trattoria was at a different level. See I know how difficult could be to keep fresh food in Big Bear due to the location.And some restaurants do struggle and shows in their food. Well well well. The chef and cooks at the restaurant did KNOW the assignment. The food is OUTSTANDING. It REALLY stands out and is NOT the same as other Italian restaurant. This chef definitely knows what his doing and it wow me. And I don’t get impressed easily. I mean hands down if Gordon Ramsay comes here, the ONLY comment he might say is about the curtains. But the food needs NO improvement EVERYTHING from the bruschetta was exquisite, to the pizza, my spaghetti with meat sauce, the garlic bread with cheese the sauce is TO DIE FOR. My husband ordered roasted beef that was delishhhhh!!!!! So so good. HIGHLY RECOMMEND.

Published 10 months ago

My husband and I decided to take a mini break up in Big Bear. We were looking at places for dinner on our first night here and happened upon this lovely establishment. All I can say is that this restaurant presents with wonderful, friendly, service as well as great music! Probably the best Italian food I’ve had in a while. I ordered the Cappellini Al Pomodoro with grilled chicken and it just melted in my mouth. The caprese salad was delicious as well, not to mention the cheese bread! My husband was also pleased with his meal. Our server was attentive and lovely! It was a very pleasant experience. I would highly recommend La Pergola Trattoria!

Published 10 months ago

Exceptional food and service, great atmosphere, a MUST visit when in Big Bear for quality Italian food! The Chicken Picatta is a must. Alicia provided exceptionally service, looking forward to the next visit!

Published 10 months ago

Published 10 months ago

Wait time was 30 min waited over 1 hour and they were still not able tell how much longer they would not serve food at the bar area even though it was not busy

Published a year ago

La pizza estuvo riquísima.... recomendado

Published a year ago

I went here to eat and work on some school work. I found out that they do not share the WiFi with customers or even their own staff. I decided to leave after ordering some soggy “truffle” fries and calamari (they brought me the wrong order of mozzarella sticks) and not give them any more of my business. It is astonishing to me that a restaurant like this one has WiFi but will not share it. Be sure to keep this in mind when you are considering

Published a year ago

Our experience was so bad and literally they messed up our vacation day with their attitude! We were 4 people and 3 kids, 5,2 and 1 year old. They got the receipt and charging us for party service fee because were 6 persons as they counted the 2 and 1 year old babies as persons to get the 18% service fees. When were talking about this issue with the waitress, she was so disrespectful and she started laughing as bullier, she said you ordered too much food for more than 6 persons which is not her business 😅 and when we asked for the manager she was so much worse than the waitress!she told us she will call the police and we waited for the police with our kids, no one showed up and she didn’t call us, they were threatening us! And when they moved out the party service fee after all that we sure gave that amount as tip for another waiter because he was helpful nore than the manger herself! We had to read your reviews anyways so we can know that we were going to the wrong place!

Published a year ago

me encanta

Published a year ago

Published a year ago

Published a year ago

Excelente opción para italianos, fuimos 12 adultos y 12 niños, la atención genial y los platillos deliciosos!!

Published a year ago

The food was great. Server forgot my salad. I would return again.

Published a year ago

Nuestra experiencia fue agridulce, porque aunque la comida es bastante buena y el servicio con los meseros también, la hostess nos hizo la vida de cuadritos. Éramos ocho personas cuatro adultos, cuatro niños, uno de ellos con sensibilidades diferentes, lo cual a veces no entiende que se tiene que esperar. Al principio nos dijeron que una hora después, Esperamos más de una hora y media para poder cenar. para tratar de acelerar el proceso pedimos dos mesas de cuatro para que los niños fueran comiendo, pero nos dijeron que no era posible pedir nada hasta que estuviéramos sentados todos los ocho. Y esto no se nos explicó hasta que nos habían dado una mesa de cuatro. Nos pusieron muchas trabas, nos hicieron la vida de cuadritos y todo fue supuestamente gerencia lo cual no entiendo por qué. Ya no pedimos postre, ya no pedimos vino porque traíamos prisa por irnos por el maltrato. Nuestra mesera fue un amor y trato de acomodarnos y ayudarnos, pero siempre la Gerente o la hostess, no sabemos quién, les decía que no se podía por el sistema pedir comida. Al final nos sentaron en dos mesas de cuatro, pero separadas. Nunca me había tocado que ordenar en un restaurante fuera tan complicado. Creo que si se nos hubiera explicado eso desde un principio, Hubiéramos reconsiderado cenar ahí. Así que la verdad no lo recomiendo para grupos grandes ni para niños.

Published a year ago

This place is an absolute charm! The staff is amazing. We came in a big group without reservation and they accommodated us on this amazing family sized table. The food was spectacular! You can taste the homemade and fresh ingredients. We’ll absolutely be back!

Published a year ago

Service was so great! Very pleasantly surprised with the food and atmosphere. Our hostess Savannah was an absolute delight. Definitely recommend.

Published a year ago

Love ❤️ the PIZZA.

Published a year ago

Published a year ago

Delicious Italian food, fantastic service, and great atmosphere for friends and family to enjoy time together and fill their bellies with many options from the menu. I will say be prepared to spend a little money, but it is well worth it!

Published a year ago

La comida es muy buena, de la manera que se quiere, la sirven

Published a year ago

Published a year ago

Published a year ago

We went to dinner here on New Year’s Day. A bit unlucky, but we got there right after they finished filling up all their tables. It was around a 30 min wait, but wasn’t too bad. We ordered the shrimp scampi and I believe the pesto farfalle. We also got a glass of wine and a lemon spritz. My boyfriend really enjoyed the wine recommendation from the waiter and the lemon spritz was so yummy and light.

Published a year ago

Great service and atmosphere. Not great food.

Published a year ago

Published a year ago

I have no idea why this place is rated so low on Yelp. The food was delicious, the service was wonderful (shout-out to Lilly!!!!) and the atmosphere is great. We came as a family of 5 (2 small kids) and they were very accommodating for the kids. The portions are large, the food came hot and fresh and they even have a coffee bar. The cocktails were great and the location is great too. Highly recommend and would come back again.

Published a year ago

Published a year ago

Published a year ago

The pizza and Caesar salad were good. The fettuccine was too cheesy and the chicken was plain bland and looked microwaved.

Published a year ago

Love the live music and also the atmosphere here. Great staff and they are all hard working! I definitely recommend coming to this place with friends and family that want to visit the mountain to have a great experience if it's their first time and want to enjoy mountain life.

All the food is delicious, I like them all :)

Please come! And also enjoy the nice outdoor fireplace structures in the cold weather.

🔥 🏠 🍕

Published a year ago

My friend and I stopped here after a wonderful weekend getaway in Big Bear, and it was the cherry on top of our trip. We both absolutely loved our food. I had the chicken parmesan, and the homemade red tomato sauce is amazing! You can taste the freshness and the blend of spices are perfect. My friend loved her shrimp pasta. We had every last bite! The service is fantastic, our server was attentive to our needs and helped us with everything with a smile. The atmosphere is aesthetic and quite lovely, with plenty of outdoor seating to enjoy the fall scenery, next to a fire pit or a heater. They also had a variety of mocktails. My lemonade mocktail was delicious and refreshing. All around I had the best experience here and will definitely be returning when I come back to Big Bear Village!

Published a year ago

For a place that offers $100+ wine bottles, the food is terrible. First, we ordered garlic bread that came in a diner looking basket with ten oversized pieces of cheap bread. We were ready to leave but went ahead and ordered pasta with chicken which as soon as it got to the table we regretted ordering. Chicken looked and tasted like it came out of the microwave. Do yourself a favor and stick to a beer and pizza.

Published a year ago

Try the fall butternut ravioli and come back for more. We sat outside for faster service and the guitarist was a bonus

Published a year ago

My sister and I go up to Big Bear a couple times a year and we look forward to eating here. The Food is excellent and the chef comes out and greets us. He also asked how our meal was. The wait staff is pleasant and helpful. I give this restaurant five stars.

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Top notch food and service. We started out with Lombardy Sangrias which were very refreshing. The mista salad was fresh and light. The chicken piccata smelled heavenly and was so delicious and flavorful. We ended with a divine tiramisu! Highly recommend this place. Service was friendly and attentive

Published a year ago

This weekend went up to Big Bear for a training run preparing for Kodiak 50k Ultramarathon and after that, in need of some good recovery food, we encounter La Pergola Trattoria, where they serve us with a delicious Verde Pasta with an awesome piece of Salmon, also we tasted a delicious Pinot Grigio....exellent experience, thank you to Roberto and our beautiful waitress for your exellent hospitality, see you this coming weekend, will defenetly visit you again....we'll bring that red wine from our neighborhood (Ensenada) we told you about Roberto, hope you guys like it.

Published a year ago

Excellent food and atmosphere

Published a year ago

My wife and I came here last week as a recommendation from a friend and this place was amazing! We ordered bruschetta with fresh burrata, fungi pizza and Caesar salad. Everything was delicious and the pizza dough was completely different that what were used to. Our server, Christina, was amazing and super friendly! The amazing food, service and ambiance of this restaurant will definitely have us going back every time we visit. This is a great restaurant that Big Bear needed!

Published a year ago

Published a year ago

Published a year ago

Ok, les quiero comentar que descubrimos este sitio tan espectacular como sus paisajes y su lago. Gracias a un amigo de la zona, llegamos acá y buscando donde cenar, despues de varias vueltas, nos decidimos a entrar aquí y nos pare, y fue la mejor decisión, no solo el ambiente, también la atención en muy muy muy buena, y la comida ni hablar. Y no se preocupen si no hablan inglés, busquen a Jazmín, que es especial atendiendo a los comensales, nos atendió de maravilla, excelente. Lo recomiendo 120%. Visitenlos y no se arrepentiran....

Published a year ago

We stopped by for dinner on a Saturday. Other restaurants had long waits but we got right in here. Very friendly bartender/waiter, and we thought our drinks and food were delicious! Good sized portions as well

Published a year ago

Horrible service.
The bartender refused to pour our wine after we asked (our food had already come out). We still don't understand why there was such a problem with him doing his job. Our server was inattentive. They treated every request like a chore and were as personable as sheet metal.
The music in the dining area was obnoxious and loud, and when asked if they could turn it down, they said no and that despite all the people who complain and ask the same thing, they won't ever.
Our table ran out of parmesan cheese, and when we asked if we could get more, she argued saying there "should still be some there." It wasn't until we displayed the evidence of the very empty parmesan jar, that she handed us ANOTHER half-empty container. I will admit, it lasted us the meal, but it's the principal.
I'd be remiss to not mention the contract-level conditions on the menu, including, but not limited to:
3% service fees for credit card.
Mandatory 18% gratuity for parties of 6 or more.
No substitutions.
No split checks.
And lastly, to please eat your meal in 90 minutes or less.
Now despite all this, the food is good. The chicken on the Chicken Parmesan is delightful. But is it worth the suffering of interacting with the Sheet Metal staff and the unnecessary fees? No.
If you eat here, order ahead and TAKE OUT.

Published a year ago

Great service, awesome food and very nice restaurant. The carrot cake is fabulous!!! We will definitely return for more when we return to Big Bear. It’s a hidden gem. 10 out of 10

Published a year ago

Horrible, te dicen que ya está lista la mesa y pasan 5 a 10 min y aún no lo está. Te dicen que te traerán agua y pasan otros 15 min y nada, te vuelven a preguntar y te la llevan, pero no te toman la orden, pasaron 15 min y levantaba la mano, y se hacían los que no te veían, hasta que decidí levantarme e irme, porque su servicio es malísimo. No lo recomiendo. No pierdan su tiempo.

Published a year ago

Published a year ago

Buddy our server was amazing. The Gelato is the best I've had. A must it you are in Big Bear Village.

Published a year ago

Published a year ago

Our return trip here only confirmed our high opinion: excellent cocktails, food, and service. Our server, Buddy, was both attentive and personable. We would never hesitate to return.

Published a year ago

I was served a burnt pizza. A cook and a server had the audacity to bring this out after a long wait. We had it anyway because we were starving. They took it off the bill but we were so disappointed.

Published 2 years ago

I wouldn’t recommend this place to anybody. Food is average, coffee is pretty okay, but horrible service.

We were a big group +15 and I understand they were lack of servers in the morning. Being slow, omitting menu, giving wrong drinks can happen. Even waiting for my food for 1.5h while my friends finishing their meal can be okay at some circumstances. Drinking a wrong coffee can be fine. We are all human and You can make a mistake but don’t be horrible.

The server spilled the bread on my friend’s knees and the server’s reaction was surprisingly “are you injured?”

Shouldn’t you say “I’m sorry” or “are you okay?” What’s wrong with her? No one would get injured with the bread. She kind of meant that nothing serious happened by saying so. Yes, it would have been nothing if she apologized but never did.

They forgot my food and I had to wait until my friends finished their meal. I told the server that I am still waiting for my menu and she said it is coming right away. It was a total lie. I waited another 20 mins and did not get. I told them if you missed my menu, I wanted it cancelled. They told me it is coming soon. I had to wait for another 10 mins and some of my group already left. They admitted later that the cook missed my food from the list. When they finally served my menu, I told them it’s a way too late. The server asked me if I wanted to-go. She of course knew what I meant. Anyway they removed it from the bill but never said sorry.

There are so many other mistakes but none of them seemed to care. I declined to pay 18% of service fee because it never worths. The arrogant lady said their service was good and I had to pay. What a joke. It is not even mandatory. (Anyway I paid the ridiculous service fee at the end because did not want to argue anymore.) Please don’t ruin your vacation and enjoy Big bear lake somewhere else. Just don’t go here.

Published a year ago

Very nice place, food was delicious, and KeiAnna provided excellent service.

Published a year ago

This is a quaint little Italian place. My daughter and I shared spinach and artichoke dip and a pizza. We inadvertently walked in at almost closing time. Everyone was extremely nice and we would not have even known it was closing time if we had not noticed that almost every other customer left. When in Big Bear, this place is a must try!

Published a year ago

Published a year ago

Great Italian restaurant, good food with a nice outdoor patio area. Service was great and the menu was simple. Nice restaurant.

Published a year ago

Manager was disrespectful. I asked about my wait time for a salad her response was "we are not a fast food restaurant". Regardless of any situation she was very unprofessional. We wanted to like this place however service over all lacked.

Published a year ago

Food was ok. Had the shrimp scampi and pizza. Took a while to take our order, long wait for food, and had to look for server to get the check. Never have I had a shrimp scampi sooo cheesy and very salty. The presentation was nice but food was mediocre. I forgot to take photos until almost finished but you can see how much cheese there was. I scraped some off onto the side dish.

Published a year ago

Expensive. Didn't mind it was a special occasion. What I did mind was quality of food: $35 slice of salty lasagna, $38 for Manzo AL Marsala, beef was chewy and not a hint of marsla. Was more like stroganoff. I did tell the server I didn't care for it. She sent over a manager. She defended the dish, said she would tell the cooks and walked off. I have restaurant management experience she was the worst. Not an apology, no compensation or substitution, just attitude. So I spent a hundred dollars for nothing. To make things worse, they charge a 3% charge on a credit card, no split checks and can only use one card regardless of the number of people in your group. Our bill was over $300 and nobody was happy except for 1 person who had the fettuccine Alfredo. The place was cute and the outside seating was small but enjoyable with live music. Oh, yeah, they had a lavender iced tea that I was told was delicious $10 though.

Published a year ago

Our 1st time here. Love trying new Italian restaurants. This was an ok experience. Plate portion was great, but flavor and service didn't balance price per plate. Probably won't return.

Published 2 years ago

So, we visited this restaurant in July of 2023, with much enthusiasm because we’re always in Big Bear and looking to experience quality food. We really made a decision to eat here after reading the Owner’s response to the low starred reviews. It showed character, ownership, accountability and a sense of pride in his/ her restaurant. We felt like this was a place that valued people, food, service, and quality. I would like to think that maybe our waitress was having a bad day because the other employees were so sweet and kind, but our waitress was rude. Our food was under cooked; chicken pink on an $28 chicken parm dish (x2) , spaghetti on chkn/ parm was drenched in watery sauce, fettuccine was cold by the time it reached our table, I had it sent back. Our waitress found offense when I asked if we were getting bread but informed me in the most haughty tone that “it’s Only $5” for bread. Well, I didn’t know that , even most high end restaurants give you a bread basket. The Parmesan isn’t fresh, it’s the store bought Kraft version. Our food was not quality Italian food. It was seemed like frozen, to microwave, to plate. A 3% surcharge for using a credit card/ debit shines light on the integrity of business. The result of our visit was needing to run to the toilet RIGHT after our visit, really, no exaggeration. After our visit, it makes me question the credibility of the Owner’s previous responses because we did not encounter anyone of the sort. A Mgr/Owner should have visited our table with all of that going on. Big Bear deserves better

Published 2 years ago

Expensive, slow service, dripping butter alfredo and fettuccine. Bill was $108 after tax ,tip but not including 3% charge for use of a credit card, for two entrees, side salad, 2 side soups that came with the entrees, and garlic bread. We drank water for our meal.

Published 2 years ago

Had Sunday brunch here and it was delicious and lovely. Great service and cozy atmosphere. Will definitely come back on our next Big Bear trip!

Published 2 years ago

This was the best meal we had in BBL. We went on a Friday night an hour before they closed and we still experienced friendly service (shout out to our server Lily who was so nice!). We ordered the bruschetta burrata, insalata mista, margherita pizza and capellini al pomodoro. The only minor complaint I had was that we weren’t able to order a cappuccino after our meal because the machine had already been broken down, but it was after closing so it’s understandable. Highly recommend this place for a good meal! That’s hard to find in BBL, in my opinion.

Published 2 years ago

Excellent Italian food! Chef owned and it shows!!

Published 2 years ago

Very authentic italiand food and excellent service. Nice places to sit in and outside. Will return for sure.

Published 2 years ago

The atmosphere of the restaurant was so nice and modern. Would recommend!

Published 2 years ago

Published 2 years ago

So tasty!!! Pasta is incredible! Soup is also very good. Big portions, olive oil, products are fresh and healthy. Service is one of the best in Big Bear. We’ve become regulars here.

Published 2 years ago

The chicken riccata was amazing, the best I've ever had. Our server Christina was wonderful. Great overall experience!

Published 2 years ago

This was our 2nd time coming here. Jasmine is awesome and knows how to serve tables. Very nice lady and this place just brings good vibes & exellent food! We will not go elsewhere!!!

Published 2 years ago

Published 2 years ago

Chef Amanda & host/waitress Jasmin were simply BEST !
Food is one of the most tasty we've had, portions are generous, even the bread-sticks at the beginning - the olive-oil was so good, that we wanted to drink it pure! Just like the olive oil we have back home in the Holy Land (where I'm from).

Vegetarians - take the Alfredo di Verde A'la Chef Amanda - it's de-licious !

Published 2 years ago

Published 2 years ago

Great cocktails and pizza! The pizza crust is crispy on the outside and chewy in the inside. Probably the best pizza crust I've had.

Published 2 years ago

What a gem this restaurant is. Absolutely wonderful service, wonderful food, great drinks and ambiance. Great people watching on a beautiful patio. Super clean and inviting. Staff so happy and friendly. When I’m Big Bear this place is a must!!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Food was not good

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

We popped in for a quick bite. Service and food spectacular.

Published 2 years ago

Just don't go!!! You're not missing anything!!!

Published 2 years ago

Fantastic!!!! Some of the best food I've had in Big Bear.

Published 2 years ago

Love the food, servers are kind.

Published 2 years ago

Food is delicious.😋 A little pricey if you're going with the whole family 😬

Published 2 years ago

My son said it was the best pizza he's had in his life!

Published 2 years ago

The food was amazing I enjoyed every bite the people here are super friendly and kind I’m going to be visiting here a lot more

Published 2 years ago

Published 2 years ago

Published 2 years ago

We've enjoyed dining here every time! Food is delicious!

Published 2 years ago

Easily the best Italian food ever! The place is gorgeous inside, the waiter was the kindest and most helpful person ever, and the breadsticks were to die for. I got the chicken pesto panini and it was easily a 10/10. You need to try this place!!!

Published 2 years ago

Waited for 20 minutes no service not even drink order.

Published 2 years ago

Published 2 years ago

Horrible service and no vegan options

Published 2 years ago

Published 2 years ago

Horrible place. Unprofessional, bad attitude, disrespectful. I suffer from chronic anxiety with severe panic attacks. I need my small service animal to be able to stay calm. The manager denied me the entrance and embarrassed me in front of every body after she asked what was my disability…medical privacy law protects my information, is not correct to ask for someone’s disability but to request what is the task the service animal performs. I was being respectful. Never had this issue before. They just triggered my anxiety and I had a panic attack.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Head chef came out to me to let me know my lasagna would be out a minute late as it wasn’t up to their standard. Ended up coming out promptly and was great. Outstanding experience overall

Published 2 years ago

Service waa great! Food wasnt that good. Didnt sit well with my stomach

Published 2 years ago

Amazing food!!!! Chef Amanda is by far is an amazing chef and puts her love and pride in her food. You can really taste the quality of her food. Great service as well. Just an all around great experience l. 10 out of 10 recommend

Published 2 years ago

Pretty decent little spot. They could do more to make it feel more authentic. The pricing is ok and quality of food is good. The whiskey smash was smashing tho 🤣!

Published 2 years ago

Published 2 years ago

Food was wonderful 😋 excellent service warm welcoming atmosphere 😀

Published 2 years ago

$10 just to add small pieces of chicken to a children's pasta

Published 2 years ago

The food is absolutely delicious and the service was amazing!!
Manzo al marsala and chicken pesto panini

Published 2 years ago

The pasta, soup, and salad were so tasty. I had a craving for a good soup, and this exceeded my expectations. Service was good. There is a very nice atmosphere here. You can dine inside or outside.

Published 2 years ago

분위기 좋고, 계산대앞에 귀여운 할인코나와 작은 소품과 먹거리들을 살수있습니다.

Published 2 years ago

Estupendo lugar para comer. El vino delicioso. La atención magnífica.

Published 2 years ago

Excellent Italian dishes. Great service as well.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great service, big portions, good coffee ☕ Food was okay, hard to expect something really Italian taste in so small village, kind of 'Olive garden' but much warmer cozy atmosphere.

Published 2 years ago

Arrogant servers, extremely rude.

Published 2 years ago

Rude staff, food average, 20% gratuity mandatory…

Published 2 years ago

Terrible

Published 2 years ago

Would come back again. Food was perfect and delicious. Beautifully remodeled inside. Friendly staff. Owner was super sweet. Highly recommend. Prepare to wait. It’s a super busy weekend. But it’s worth it.

Published 2 years ago

Delicious find! They have awesome cocktails. We enjoyed the bolognese, it was so authentic! The staff was top notch. We’ll definitely be back!!

Published 2 years ago

La Pergola Trattoria is my favorite restaurant in Big Bear! The food is to die for (I love the Chicken Piccata) and handmade. Melissa treated us so well on one of the busiest nights of the year! Will absolutely visit again!

Published 2 years ago

Must have dinner at this place it's amazing! Food was delicious, service was the best by a George Clooney look a like and the atmosphere was like at a friends house. Dessert was carrot cake

Published 2 years ago

Published 2 years ago

TERRIBLE!!! The food was some of the worst Italian food I have ever had in my life! We made reservations for 7:30 and they texted us around 6:50. We got there to check in and they gave our table away because they said we didn’t respond in 15 minutes. Our original reservation was at 7:30pm. It was 30 degrees outside and they sat us at a table right next to the door in the coffee shop! I specifically asked not to be sat by the door. People were coming in and out. It was beyond weird to be eating a nice Italian dinner in a crazy freezing busy coffee shop. It was freezing and our food was cold within minutes. I had to wear my big jacket and gloves to eat! This was our last nice meal before we headed back home. It ruined the whole night and everyone was upset. They could clearly see that we were upset but just ignored us! So upsetting. I expected more from how much they charge! The only positive was that our waiter was great. He was a younger gentleman with brown hair. He deserves to be recognized for his great service skills. The Caesar salad was sweet. So weird. The pasta was hard and not cooked correctly. It was super expensive and not worth a penny!! I wish I could ask for my money back! I can’t warn you enough to go somewhere else!

Published 2 years ago

They would not let us use the heaters outside in 30 degree weather. Then we decided to move inside. They didn’t want to serve us our pizzas outside and kept insisting we were to go, even though we were waiting for 40 minutes. Once we got inside we were told by an older blonde woman that we couldn’t have a larger table because a larger party was coming. (The larger party was 6 people when mine was 9). She was passive aggressive the whole time we were there. She gave us the stink eye as we walked out of the restaurant. We’ve been to this restaurant many times before and had never this happen to us before. We will not be returning.

Published 2 years ago

My salad was wilted, forgot my main meal, food took so long not worth the wait

Published 2 years ago

Published 2 years ago

Published 2 years ago

The chef gave great recommendations on entrees. Best spaghetti and meatballs I've had I a while.

Published 2 years ago

I just want to make a comment about this place. First of all our server and our service was extraordinary. Luke is the best. the drinks the food was extraordinary. Will absolutely be coming back.

Published 2 years ago

My wife and I ended up at the Pergola after a disappointing experience at a restaurant down the street. This was our lucky day. The Pergola was just what we needed. The food was fantastic. We shared a carne pizza and a plate of the pesto farfalle. The pizza was a wonderful thin crust pizza that was crispy and had just the right amount of toppings. The farfalle was cooked perfectly and tasted like fresh pasta. The wine list was also extensive and we split a bottle of wine. The carrot cake desert and coffee where also wonderful. The server we had, Luke, was spot on. We definitely will make this a regular stop when we visit BB.

Published 2 years ago

The egg plant Parmigiano was cooked perfectly and the service was excellent, I would suggest you give a try.

Published 2 years ago

This is a restaurant serving casual Italian fare in Big Bear Lake. We took advantage of the patio seating on this great fall day.

Our server was very attentive and I enjoyed the Illy coffee before the meal.

The house salad had amazing vinaigrette, which complimented the fresh greens and cherry tomatoes. My friend ordered the meatball soup. Excellent! As it happened, our selection was unavailable so, chef Amanda prepared for me grilled chicken over linguine with squash and mushrooms. The olive oil sauce was delicious. Chef Amanda is high energy and enjoys preparing wonderful dishes.
Looking forward to the next visit!

Published 2 years ago

Rude staff

Published 2 years ago

chef Amanda was amazing and very accommodating
excellent, highly recommend this place

Published 2 years ago

The freshly made pizza was absolutely incredible. The sauce and cheese along with the dough was amazing. Best pizza I've had since leaving NY... staff was the best.

Published 2 years ago

Delicious Italian food with great service in a wonderful setting. Plenty of seating indoors and out. Everything was clean, we were prompt like seated and our server and host stopped by several times to make sure everything was taken care of. Not cheap, but overall a good value, impressive during a time of supply chain and labor challenges. Plenty of parking nearby in downtown Big Bear. We'll definitely be back.

Published 2 years ago

Best restaurant in Big Bear. Would compete with any Italian joint in LA or NYC.

Published 2 years ago

I seen my friend posted already. Angela. It's all true. Bread sticks were hard and cold. My fettuccine was horrible not even creamy just butter. Parmesan in a shaker? I think if your paying $26 or more they should grind Parmesan for your meal. Olive Garden a chain restaurant is much much better, there fettuccine is better and you get a salad. Im the only one my meal no salad or soup. Olive Garden grads Parmesan. It was our friend 55th bday and just retired. The waitress did over hear us talking. And at the end she brought the menu and said here is a dessert menu to buy our friend something. Way over priced charging for everything 3% to use a credit card. 18% service charge no split bill. We were the only ones in there first 30 min. $ 265.00 bill and we drank water. We ate out 3 days this was the last and worst. I told my mom and she said the same she wish she would of told us.

Published 2 years ago

We arrived at 5. Place was empty, table was readily available. Things were going well until we opened the menu and read there was an 18% charge on parties over 6, a 3% charge for credit cards and bill splitting was not an option for parties over 6. Beadstick were hard and cold. Shrimp Scampi noodles tasted store bought, imitation parmesson cheese on the table. We were not offered fresh parmesson It's was our friends 55th birthday and when the waitress heard that, she brought us the dessert menu offering for us to purchase him one. Service was great but the food was mediocre at best especially for the price. Total bill was almost $300 for 6 people.

Published 2 years ago

My wife looked up best brunch in Big Bear and this restaurant came up. I have to say I agree! Our server Amy was amazing and made great suggestions. The drinks were incredible, both the hot mocha and the Bloody Mary. The food was amazing, I had the Frittata Di Zucchine, my wife had the Avocado Toast and we shared the Zeppole (Italian Donuts). We will definitely return when we are in Big Bear again.

Published 2 years ago

Best pizza ever! Not too greasy not too doughty not too thin , I was perfect! Amanda is a great chef and Max is a greater server!

Published 2 years ago

Nice food, very slow service.

Published 2 years ago

Published 2 years ago

La Pergola is a very beautiful and clean restaurant! We had an incredibly delicious meal! The bread and olive oil to start was wonderful! The eggplant parmesan was cooked perfectly!! The chicken parmesan too was moist and cooked to perfection!! We will definitely return the next time we are in Big Bear!!

Published 2 years ago

First, I am not a Karen and usually a very patient person. This was The worst experience ever. From the time we ordered our food, it took 80 minutes for the food to reach our table. This is not an exaggeration. They told us three times the food was coming soon, so we kept waiting. Then, the Lagrange was undercooked. We had to ask for bread (which took an hour to get). To add insult to injury, when we complained to the manager, they were "nice" enough to comp our appetizer off of our $160 bill (not even the non-alcoholic drinks were comp'ed). We heard from several people in town that this happens all of the time there. DON'T DO IT

Published 2 years ago

People tend to want to compare with the previous resturant. This is a whole different animal. We enjoyed our meals very much. And if the food is good I am not upset about the price.
If you choose to eat get the dessert it was a thing of beauty

Published 2 years ago

Published 3 years ago

I really wanted to like this place. We have dined here before and had a favorable experience. Unfortunately, our second visit was not as great. We were sat within 10 minutes. We ordered fairly quickly as well, but things quickly went downhill from there. My salad was dropped on the table and I waited 10 minutes, while waitstaff, bussers and hostess overlooked the fact we had no silverware on the table. I finally went and asked for silverware. They were apologetic. We waited 30 minutes for breadsticks and 50 minutes for our food. Needless to say we will not be back. If you are thinking of dining here…I would recommend picking another spot in The Village.

Published 3 years ago