Subway

I ordered delivery online using the Subway app yesterday. Two of the sandwiches I ordered with combos. When the food is dropped off, there's no drinks. I call the delivery driver to make sure he didn't forget anything, he didn't. I call the store and speak to a young guy who tells me to dispute it through the app. I asked how, as there was no help button, no "how was your order" link anywhere. He said that I would have to ask for free drinks on the app next time because he "doesn't know how to work the computer." I asked if anyone else working there does, he said the manager was out. This subway just sucks. I hate that the app gives no options for missing items, and calling this store was no help, so I guess I'm just out the money.

Published 4 months ago

I buy food then I eat I almost throw up warranty ham and cheese and vegetables is not fresh all day seems like expired date

Published 6 months ago

The staff are unprofessional & talk in Spanish about the customer's who give them a hard time. The owner of this location has no pride for his store & having a solid professional team to help run the store. Which I have addressed 2 times with the survey on the receipts.

Published 2 years ago

Clean, fast, and friendly staff. I guy helped me out they didn't have any crackers for my son's soup and instead of letting it be he decided to check the back and found some. He even gave me extra. Thank you my 5 year old loves crackers.

Published 4 years ago

Their customer service is horrible. I ordered a cold cut trio and when the price was high, I said it was incorrect and they just said no, its correct. The woman tried to say I ordered the ham and turkey and when I said, no, I did not, cold cut trio sounds nothing like ham and turkey, she still insisted it was not what I ordered (essentially calling me a liar). I said fine, throw away the sandwich and make me what I ordered at the correct price or just give ne the one you made at the cold cut trio price. She said her manager stepped out so she couldn't.

Published 4 years ago

Employees need to be re-trained to greet customers...I walk in there and they continue with personal conversation without acknowledging me, customer..

Customer service needs to improve in this location... Girls need to greet the clients as soon as they walk in, in a nice and clear "Hi welcome to Subway".... I had to greet them instead of them greeting me... .Sandwiches were good but customer service definitely needs to be friendlier

Published 6 years ago

HORRIBLE first time experience at this subway. If I could give it negative stars I definitely would. Customer service beyond horrible. Staff huffing and puffing and giving smart remarks to customers when told about the way the subway was being prepared. Sadly to say staff like makes customers seek services else where. Sorry but won't be coming to this Subway again.

Published 3 years ago

I miss the 5 dollar foot long I know it wasn't profitable but it made me love coming here. Now a days it is okay but bummed out that this place does not have pastrami and slowly a lot of places are taking out pastrami from the menu. Overall this new subway is okay. I do love the fruit water they have when they have it out. This location does not have it anymore but that was the best thing they added and lame not that Manu have that anymore. Love to drink that a lot. The food is alright and get you pay for despite how expensive it is now.bo like the melts the most from Subway.

Published 3 years ago

If there was a ranking on fast food places with the worst service, this is no doubt the top one. The lady with the face tattoos is so rude and looks like she doesn’t want to be there, she asks you “what else?” with such an annoyed face. She constantly asks as if she’s silently telling you to get out already. She always rolls her eyes when she turns around thinking we won’t notice, why are you working here if you won’t even provide decent service? Both workers here look like they want to get out. The guy with the side ways hat is always coughing without covering his mouth and it’s so so disgusting but luckily he didn’t attend us, sadly, he attended someone else. Going to a different subway is probably the best option.

Published 21 days ago

I ordered delivery online using the Subway app yesterday. Two of the sandwiches I ordered with combos. When the food is dropped off, there's no drinks. I call the delivery driver to make sure he didn't forget anything, he didn't. I call the store and speak to a young guy who tells me to dispute it through the app. I asked how, as there was no help button, no "how was your order" link anywhere. He said that I would have to ask for free drinks on the app next time because he "doesn't know how to work the computer." I asked if anyone else working there does, he said the manager was out. This subway just sucks. I hate that the app gives no options for missing items, and calling this store was no help, so I guess I'm just out the money.

Published 4 months ago

Es lo peor comida que me a tocado agarrar porque ni me la comí. Y el servicio de la señora que atiende esta peor siempre está de malas , y le dije que le pusiera de condimentos y ella puso lo que ella quiso . No me hiso caso

Published 4 months ago

I buy food then I eat I almost throw up warranty ham and cheese and vegetables is not fresh all day seems like expired date

Published 6 months ago

👍👽

Published 6 months ago

Published 8 months ago

Llegó con hambre. Y las mujeres no querían hablar español. Me fue terrible 😔 porque yo pasé a comprar no a pedirles que me regalen. La mujer se puso furiosa cuando le dije que tenía el nopal en la cara. Y que aquí venían todo tipo de gente , habla hispana, me dijo que no le importaba mucho , que todos tenían que hablar inglés, le dije estoy de acuerdo, pero yo no vine pequeña y mi inglés es limitado y tu te ries de como lo hablo. No eso es así. Primera vez que me encuentro con una persona fea y racista. Bueno las 2 parecían víboras atacandome.
Y le recordé que un día yo la conocí toda nerviosa, y me dijo 🤣 es mi primer día de trabajo me disculpas estoy nerviosa y necesito el trabajo .yo te contesté no te preocupes todos hemos pasado por eso. Tu tranquila hazme mi sandwich relajada no prisa. Y tú ni siquiera lo supiste empacar y yo fui muy amable contigo y te di $10 dólares de propina. Te acuerdas..??
Y ya no siguió hablando nada , solo la otra seguía molestando. Yo pagué y me largue del lugar. No lo recomiendo para nada

Published 10 months ago

Pesimo servicio al cliente.

Published 10 months ago

EL LUGAR MAS PESIMO DEL ESTE DE LOS ANGELES, MI MADRE SIEMPRE ME LA TRATAN MAL...😡

Published 10 months ago

Published 10 months ago

Published 6 years ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

I always like to grab lunch there.

Published a year ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 3 years ago

The staff are unprofessional & talk in Spanish about the customer's who give them a hard time. The owner of this location has no pride for his store & having a solid professional team to help run the store. Which I have addressed 2 times with the survey on the receipts.

Published 2 years ago

But there was a lot of people but they managed to take care of business in a very professional way.

Published 2 years ago

Horrible service. Cashiers have a bad attitude everytime I've been here. Today is the last time I come here.

Published 2 years ago

I was there yesterday, terrible customer service & their bread wasn't even fully baked.

Published 2 years ago

I ordered the steak melt and when opening it I noticed the packaging of the sandwich was awful. Placed inside a brown bag like If it was a beer, the veggies and cheese was all stuck to the bag. Hopefully they change that.

Published 2 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Really clean and good customer service 👌 better than the one on Whittier and spence

Published 3 years ago

I miss the 5 dollar foot long I know it wasn't profitable but it made me love coming here. Now a days it is okay but bummed out that this place does not have pastrami and slowly a lot of places are taking out pastrami from the menu. Overall this new subway is okay. I do love the fruit water they have when they have it out. This location does not have it anymore but that was the best thing they added and lame not that Manu have that anymore. Love to drink that a lot. The food is alright and get you pay for despite how expensive it is now.bo like the melts the most from Subway.

Published 3 years ago

The chicken in my sandwich was still cold after they took it out of the oven

Published 3 years ago

Published 3 years ago

Super slow it takes forever

Published 3 years ago

I'm at this place right now and they don't have Flatbread or egg whites.. and they want to over charge for a spinach wrap. 🙄

Published 3 years ago

It's ok

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Okay

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Placed an order for a large platter, Outstanding Service, the platter was fresh & great presentation. The girls are friendly & the store is clean. Thank you!

Published 3 years ago

Published 3 years ago

Muy buena comida y buen trato

Published 4 years ago

Service was unusually good during the afternoon. In the evening it can suffer from portions being a bit lighter.

Published 3 years ago

HORRIBLE first time experience at this subway. If I could give it negative stars I definitely would. Customer service beyond horrible. Staff huffing and puffing and giving smart remarks to customers when told about the way the subway was being prepared. Sadly to say staff like makes customers seek services else where. Sorry but won't be coming to this Subway again.

Published 3 years ago

Muy buena me atendió rapido

Published 3 years ago

Published 3 years ago

The service is excellent, the teriyaki sandwich is awesome, I would really recommend this place

Published 3 years ago

Great place for subs...

Published 3 years ago

Published 3 years ago

Ok customer service just one little thing , cashier did not wash her hands , helping the next customer make a sandwich. even though she put gloves on but ALWAYS WASH your hands ✋ after touching money

Published 3 years ago

It was b.m.t ... combo so good

Published 3 years ago

Exceptional service

Published 4 years ago

Published 4 years ago

Very clean great new kid

Published 4 years ago

It is a good place where you can get a fresh bread and vegetables too. I like it.

Published 4 years ago

Boyle heights is not receiving specials promotion flyers on our area , what's going on ???? We eat subway's too guys.

Published 4 years ago

Staff was friendly this store just doesnt have all the ingredients for various subs all the time

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

staff looks depressed

Published 4 years ago

Published 4 years ago

Published 4 years ago

I always order through Doordash and Postmates, and this particular Subway shop somehow always messes up my order, they always forget to include the extra I paid for, and they tend to forget at least 10% of the ingredients included on the online delivery receipt. Awful, just awful.

Published 4 years ago

The management needs more training you have to follow covid-19 guidance

Published 4 years ago

Published 4 years ago

They ran out of bread. I made my order a good while ahead before I went, as I had a lunch break for work

Published 4 years ago

Published 4 years ago

Good service

Published 4 years ago

Clean, fast, and friendly staff. I guy helped me out they didn't have any crackers for my son's soup and instead of letting it be he decided to check the back and found some. He even gave me extra. Thank you my 5 year old loves crackers.

Published 4 years ago

Food was fine but staff were stiff as a board.

Published 4 years ago

Te atienden muy bien excelente trabajo

Published 4 years ago

What a sad place to visit don't even get welcomed like every other Subway and other subways they welcome you then the two girls this morning or talking about the problems how they don't want to go home and deal with their families it is 11:21 a.m. Thursday February 25th I'll never come back to this one again I hit the one on Soto and 8th Street very rude girls here tossing things around like they don't want to be here

Published 4 years ago

Good food good service

Published 4 years ago

Service was good, staff was friendly.

Published 4 years ago

Their customer service is horrible. I ordered a cold cut trio and when the price was high, I said it was incorrect and they just said no, its correct. The woman tried to say I ordered the ham and turkey and when I said, no, I did not, cold cut trio sounds nothing like ham and turkey, she still insisted it was not what I ordered (essentially calling me a liar). I said fine, throw away the sandwich and make me what I ordered at the correct price or just give ne the one you made at the cold cut trio price. She said her manager stepped out so she couldn't.

Published 4 years ago

Published 4 years ago

It took a while. Busy

Published 4 years ago

Tried to cancel a online order was told to call store to inform them. When i called the store a gentleman answered i told him that i canceled the order he was very rude and said that he was not going to cancel it because he already started the order so i asked to speak to a manager he then told some girl that i wanted to talk to the manager they talked back and forth about what to tell me then he got back on the phone and said that the manager wasn't there and that the order will be there and ready to be picked up and said if i dont pick it up he will throw it away because its already paid for he had a very bad attitude. Since then we have been calling every day and asking to speak to a manager and every time the employee was very rude and saying to call back the next day. I will never order from this store

Published 4 years ago

Published 4 years ago

Published 4 years ago

I always enjoy a good sandwich

Published 4 years ago

Published 4 years ago

Aunque tengo un subway más cerca me gusta esta sucursal por que es en la que mejor atienden y preparan los alimentos

Published 4 years ago

Places clean service was great

Published 4 years ago

Published 5 years ago

Published 5 years ago

Should have gone to our usual subway, sandwiches taste so gross. Cucumbers taste old and bitter, had to basically deconstruct my sandwich to eat it. Customer service, needs work.

Published 5 years ago

Employees need to be re-trained to greet customers...I walk in there and they continue with personal conversation without acknowledging me, customer..

Customer service needs to improve in this location... Girls need to greet the clients as soon as they walk in, in a nice and clear "Hi welcome to Subway".... I had to greet them instead of them greeting me... .Sandwiches were good but customer service definitely needs to be friendlier

Published 6 years ago

Published 5 years ago

Excellent customer service

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Good food, quiet customer service is great. Never a problem.

Published 5 years ago

baby loster a family restaurant to enjoy some of the best Mexican cuisine and much more......

Published 5 years ago

Published 5 years ago

I went there today some workers did not have on gloves and the tomato and American cheese was not good. The workers are nasty and need to be trained on handling food cleanly

Published 5 years ago

Slow costumer service..

Published 5 years ago

Mala atención domingo 29 de septiembre a las 3:16 y no ponen atención

Published 5 years ago

Published 5 years ago

Love the food

Published 5 years ago

I like to eat there is very delicious 😋.

Published 5 years ago

Good

Published 5 years ago

Published 5 years ago

Published 5 years ago

Aquí encuentras comida saludable.

Published 5 years ago

Nice customer service !!!

Published 5 years ago

Published 5 years ago

VERY BAD SERVICE,VERY BAD ATTITUDE,DENIED COOKIES TO MY GRANDKIDS, THIS GUY NEED TO GO SOMEWHERE ELSE WHERE HE DONT HAVE TO DEAL WITH HUMAN BEINGS....SORRY...FIRS AND LAST TIME IN THAT PLACE.

Published 5 years ago

It's a good place to eat healthy also the food is cheap.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Bueno

Published 6 years ago

Love the cold cut combo.

Published 6 years ago

Published 6 years ago

Published 6 years ago

I really like Subway, but this particular store had slow service. I don't know if it was understaffed or what. The food was good though.

Published 6 years ago

Published 6 years ago

Had to wait 20 min cause the girl was putting jalapenos on the bread to bake

Published 6 years ago

Published 6 years ago

Great customer service.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

ME GUSTA LA ATENCIÓN, AMABLE, LOS RICOS SÁNDWICH, LA SOPA DE BRÓCOLI ES MI PREFERIDA. 👍👍👍

Published 6 years ago

The people's is rude the guy was here today is too slow

Published 6 years ago

Published 6 years ago

Good

Published 6 years ago

Published 6 years ago

Fast service, friendly staff, all the sandwiches are great except the tuna I could barely taste it.

Published 6 years ago

Published 6 years ago

Su personal muy atentos , amables y rápido servicio

Published 6 years ago

Published 6 years ago

Great food, great customer service

Published 6 years ago

It's a place I been working since my kids us to play baseball and other sports .

Published 6 years ago

Published 6 years ago

Bien! Muy Bien.

Published 6 years ago

Unos sándwiches muy deliciosos

Published 6 years ago

Published 6 years ago

Pretty dirty

Published 6 years ago

Published 6 years ago

Published 6 years ago

La persona que me atendio fue muy amable las y muy rapido me atendio eso me gusto mucho ya que iba yo de prisa ..esa es mi opinion para la persona que atemdio ya que e ido a otros restauranes y no todos son amables

Published 6 years ago

Published 6 years ago

I was eating a sandwich, but there was something hard in my sandwich and it hurt my tooth.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Awesome customer service. Great subs.

Published 6 years ago

Published 6 years ago

Delicious and clean

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Love it

Published 6 years ago

Buen servicio

Published 6 years ago

My experience at this store was great ,we were serve with respect and courtesy ,this guy's in the morning helped us with a smile , specially one of them ,I think his name was Bryan ....my cousin likes to go there and she said they always serve the customers happily!!!!
😃👍😃👍

Published 6 years ago

Published 6 years ago

Published 6 years ago

Subway meat balls sandwich are my favorite I❤them there very good!!!!

Published 6 years ago

Published 6 years ago

Fast and friendly service. Food is great as usual.

Published 6 years ago

Published 7 years ago

Damn... very bad attitude, bad service.. I wait for 30minutes was only one girl.. and 20 minutes after come other girl from the back.. very slow never came back to this restaurant.

Published 7 years ago

Published 7 years ago

Very bad service and attitude.No manners at all.

Published 7 years ago

Horrible. There was only two girls ahead of me and It took them about 20 min to get my order. Besides them being extremely slow , the girl who started my order asked another girl to finish it and she had the most annoyed face... I watched them not only do my order but the girls ahead of me as well and they weren’t careful adding anything on. Throwing everything on top of the bread just making a mess. I would get it if they were in a hurry but they were taking their sweet time . Just horrible. On top of that I order cookies and they taste old. Not even warm. After eating the cookies I got nauseas ... never again am I going to this subway.

Published 7 years ago

Published 7 years ago

Published 7 years ago

VERY RUDE WORKERS. One of them refused to sell me two croissants because apparently the person in back of me wanted them.. isn’t it first come first serve? Smh

Published 7 years ago

Published 7 years ago

Messed up our order from the start, and consecutively messed up as my family continued ordering. Gave attitude towards end.

Published 7 years ago

Manager is rude asf

Published 7 years ago

Published 7 years ago

Love t so much

Published 7 years ago

Un lugar limpio.

Published 7 years ago

I love Subway!! Good thing I live close by, So I don’t have to fly my boat to get here.

Published 7 years ago

Published 7 years ago

Employee got my order wrong and soup is so salty that I couldn't even look at it! I asked for a soda and I never got it.The rest of my family was complaining of their dry throats.The service was terrible and I wouldn't recommend it at all.I am definitely not going ther again

Published 7 years ago

Published 7 years ago