Lucille's Smokehouse Bar-B-Que

The food, service and atmosphere is really good and at a reasonable price. This is my third time eating at Lucille’s and each time has been consistently good. We all have our favorite BBQ place; however, Lucille’s offers very good BBQ with lots of menu options, a large bar and a facility that can accommodate small to large groups.

Published 2 years ago

I originally really liked Lucille's BBQ baby back ribs but here at Lucille's the food and service are really bad. The ribs were not tender and my party's ribs were not enough so we had to wait a long time for the server and wait again for the manager before we could get another menu. I will never go there again.

Published 2 years ago

I don't like pork very much, but the pork here is amazing. Delicious, fat but not greasy, lean but not dry. Recommend everyone to come.

Published 2 years ago

Yesterday was my first time here and I ordered the beef ribs and it was really good. There was a lot of meat and it wasn't too sweet. It was really soft. And the biscuits... . I've tried biscuits from many places but these are the best!! I visited the Brea branch. I want to compliment them all!!

Published a year ago

Out shopping with wifey and we decided on Lucille’s for late lunch early dinner. Was looking forward to tasty tender BBQ. The service was great. All the staff was super friendly and the wait times were relatively small. Granted we were eating at that glorious hour before the dinner rush. The biscuits are still great. Loved drizzling honey on mine. The pork belly ends are great. Tasty served with crisp butter pickles on a slice of toast - yum yum. The trip tip. Well that didn’t meet the expectation. Was a little dried out. Not tough and chewy just not pull a part tender. Overall a still a great place to meet up with friends or have a nice meal. The sound track is great. Really good music selection.

Published 2 years ago

Lucille's is always good food and nice atmosphere. Usually it's extremely busy but I went on a Tuesday night and got seated right away. I had the brisket sandwich with coleslaw. Both were good.

Published 2 years ago

We were there today with a very large group. The server that helped us was very attentive and was on it when it came to drinks and other table items. The host requested a table for buffet for the group. The team there adapted and made it happen. We drove out from the Inland Empire for this gathering, and Lucille's team did not disappoint! High 5's all around, and thank you for making such a memorable event for my friends.

Published 2 years ago

Lunch here is awesome! I love their happy hour menu and drink options.
Had the 'Not your mama's chicken ceasar' which is increadibly flavorfull with just the right amount of crunch in every bite. Staff is friendly and courteous all the time.

Published 2 years ago

BBQ good as usual, sad they removed baked potato and sweet potato.

Published a year ago

Good food and good lunch prices

Published a year ago

.Serviced with cool meals.

Published a year ago

Alot of changes to menu, some of favs gone

Published a year ago

Yesterday was my first time here and I ordered the beef ribs and it was really good. There was a lot of meat and it wasn't too sweet. It was really soft. And the biscuits... . I've tried biscuits from many places but these are the best!! I visited the Brea branch. I want to compliment them all!!

Published a year ago

Horrible experience. Will not go back. The issue was our Louisiana Ribs were grossly undercooked and could not be eaten . The sides were fine. When I told the waitress she took the ribs to the manager. I would have been fine with them bringing us a a new cooked rack but the RUDE manager came to the table stating the ribs were taken off ($37.00!!!) but the sides are being charged and walked away. No apology no how can we make this right. I wasn’t asking for a refund!!!! So very disappointed. Do better Lucilles. You charge too much to be served bad food and bad attitude!!

Published a year ago

Food drinks and service was exelent . Omg those ribs were amazing yummy

Published a year ago

Published a year ago

Ribs are still good, not as great as before but still good enough. Mashed potato used to be very delicious, also not ad good as before. Mac and cheese is the same, thank goodness.

Published a year ago

We had the three meat platter and it was great. Large large drinks.

Published a year ago

Published a year ago

Published a year ago

Run out of beer sad

Published a year ago

Published a year ago

Sat at the bar .. bartender is awesome. He was always on top of things and made sure we needed whatever we wanted.

Published a year ago

Published a year ago

Published a year ago

Everything is great except the gluten free menu, they don't allow the smaller meals to be ordered gluten free. And they also charge more for it. Sometimes the waiter doesn't even come fill drinks or checks on us, and then I have to leave a very small tip.

Published a year ago

Published a year ago

Horrible food Horrible service,

Published a year ago

Great place to eat with family and friends.

Published 2 years ago

Love this place! Food and service are always great. Only drawback is the noise, unfortunately that is everywhere.

Published 2 years ago

The last three visits have been horrible, and I'm done. Nothing is ever fresh, the portions have shrunk, and the bbq is way off. Not sure what happened, but it's like everything is just microwaved to order, disgusting.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Fries

Published 2 years ago

The food, service and atmosphere is really good and at a reasonable price. This is my third time eating at Lucille’s and each time has been consistently good. We all have our favorite BBQ place; however, Lucille’s offers very good BBQ with lots of menu options, a large bar and a facility that can accommodate small to large groups.

Published 2 years ago

I've visited here for Saturday dinner and it was a perfect experience. I was there at 7:30pm and waited for about 15 to 20 min, but there was many seats in the front yard. I loved the biscuits and apple butter which is refillable. All menus we had were reasonable and delicious, but my favorite were beef ribs for a meat, and BBQ beans for a side.
And I'd like to emphasize, our server Alexis was super, super friendly and nice. I can say he was the best server I've ever met in USA for last 1 year. He really made my family's day!

한국 사람 입맛에도 잘 맞는 맛있는 BBQ집 입니다. 짜지 않아요!!!(중요!!)
미국 식당 중에 이렇게 대부분 메뉴가 무난하게 맛있는 식당은 흔치 않은 것 같습니다. 필즈 바베큐 생각하면서 찾아왔는데 이제부턴 여기 단골이 될 것 같습니다. 소스가 호불호가 강하지 않고, 다소 달달한 편인데 한국인 입맛에는 여기 소스가 더 맛있는 것 같아요.(다만 체인점이라 그런지 고기 퀄리티는 필즈에 비해 아쉽긴 하지만...)
전에도 몇 번 포장하러 왔었는데 매번 사람이 많네요. 앉아서 먹기에도 자리가 편하고 현지스러운 분위기가 무척 좋습니다!
앉자마자 기본으로 주는 비스킷이랑 달달구리 애플 버터가 옛날 한국 KFC 비스킷+아웃백 허니버터 생각나고 맛나요. 매장에서 먹으면 따뜻하게 줘서 더 맛있어요. 개인적 선호로는 고기는 (1)비프 립 (2)베이비백립or세인트루이스립(소스 발라주냐 차이 같아요) (3)포크밸리(근데 한 안경알만한 큐브로 세조각? 양은 적어요ㅠㅠ). 사이드로는 비비큐 빈은 꼭 시켜야 하는 것 같아요. 감자 종류는 미국 식당답게 다 무난하게 맛있어요.
제가 운이 좋았는지 모르지만 서버 분이 정말정말 친절하셨어요. 미국에서 살면서 단 한 번도 느껴보지 못한 친절... 감동... 갓 Alexis를 여러분도 만나실 수 있기를.

Published 2 years ago

La comida está muy deliciosa muy buen servicio y el restaurante muy limpio

Published 2 years ago

好吃的肋排，歡樂的氣氛，加上吃到飽的比斯吉麵包，一百分！！

Published 2 years ago

Says they close at 11pm. Employees claimed to be closed at 9:30pm. Do not come here.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

I don't like pork very much, but the pork here is amazing. Delicious, fat but not greasy, lean but not dry. Recommend everyone to come.

Published 2 years ago

Published 2 years ago

It just isn't like it used to be! I came here for my mom's bday with my 2 sisters, my niece and daughter. Let me tell you the food, isn't like it used to be. Idk if it was bcuz it was lunch time but I remember the ribs being a lot bigger and better than what was on my plate. They were the smallest meatless little ribs I've ever seen and they weren't even baby back ribs. I hate to see how those would have looked. The chicken was on a bone, which it didn't say that on the menu and it was pretty much all bone. The waitress was rude and not friendly at all. My sister ordered a margarita drink called Orange Dream. It had no flavor at all and it wasn't very good so she asked if they could either put more of the orange flavor and the waitress told us that, that drink is already premade and can't make a different one. My sister said well it has no flavor and the waitress said "well I didn't make it"..... Wow! She didn't apologize and didn't ask if she wanted something else. We had to ask her if she could order a different drink. She seemed annoyed with that request. So that set the tone for the whole lunch. Nobody was really happy with their food and we all remember it being a lot better. So after we left, my mom had accidentally forgotten one of her gifts at the table so we called to see if it was still there and they said it wasn't there. The table we were seated at was kind of by itself. There weren't any other tables around it. It was by a big window and there was only one way to get in and out, you had to walk up 2 steps.. it was like it's own little nook area, so there was nobody else around and nobody else could have taken my mom's gift except the waitress or the person who cleans up and if they didn't then it still would have been there. I'm pretty sure the waitress took it. There was no way any other customers could have taken it. Ugh! The audacity.

Published 2 years ago

Published 2 years ago

Party of 3, dinners were delicious 😋
We got the dinner for 2 and BBQ brisket sandwich.

Published 2 years ago

I originally really liked Lucille's BBQ baby back ribs but here at Lucille's the food and service are really bad. The ribs were not tender and my party's ribs were not enough so we had to wait a long time for the server and wait again for the manager before we could get another menu. I will never go there again.

Published 2 years ago

We were there today with a very large group. The server that helped us was very attentive and was on it when it came to drinks and other table items. The host requested a table for buffet for the group. The team there adapted and made it happen. We drove out from the Inland Empire for this gathering, and Lucille's team did not disappoint! High 5's all around, and thank you for making such a memorable event for my friends.

Published 2 years ago

This place has really gone downhill over the years. At first I had thought that the gift cards from Costco were such a great deal when in reality Lucille’s is skimping the customer really badly.

A whole rack of ribs contains about a quarter pound of meat total, and that might be being generous. I’m not sure where Lucille’s gets their pork from, but it sounds unethical.

Service is hit or miss as well where you can have an attentive server or someone who doesn’t care.

Meh

Published 2 years ago

SUGAR IN EVERYTHING.
I recognize people would want to turn a blind eye to this (or may not care at all), but we should. This is our health. Upon investigation, my wife and I found out that only two teaspoons of original sauce have 16 grams of sugar. We then reflected on our meals and realized that the sauce was lathered over EVERYTHING. We looked up the nutritional facts for one of our orders (half chicken with beans) and the total sugar in that was about 60 grams of sugar… and this is the half chicken and beans… The daily recommended for men is 36 grams throughout the entire day, morning to night, and that’s the MAX. Again, I understand not everyone may care but this is incredibly detrimental to your overall health and it’s no wonder we felt horrible shortly after leaving. We’re not meant to eat this much sugar. It goes without saying how terrible food like this is for individuals with health conditions such as diabetes. A family member of ours who we were celebrating is monitoring his sugar and it shot through the roof after having just tri-tip, sausage, and some fries (for those who know, it went from 6 to just under 12). This put him out the next few hours on his birthday unfortunately.

Published 2 years ago

Food and service was awesome

Published 2 years ago

Food and service was great

Published 2 years ago

Love this place! Brisket Nachos and a beer! This was a few years ago....The counter at the bar was dirty, the menu was sticky with food stains...AND THE WORST - the Bathroom Sewer SMELL is so bad, I am not about to return to this place anymore.

Update: I was approached to email them...I did, nothing after that. Why waste my time. Instead, work on the sewer drainage odor that is now in the check-in hostess table area. It's gross once you know where the origin is.

Published 2 years ago

Lunch here is awesome! I love their happy hour menu and drink options.
Had the 'Not your mama's chicken ceasar' which is increadibly flavorfull with just the right amount of crunch in every bite. Staff is friendly and courteous all the time.

Published 2 years ago

Published 2 years ago

Service should improve

Published 2 years ago

The food isn't as good as it used to be. Starting with the biscuits that are still good, but not as moist as they used to be. They still have the crunchy outside.

Sides: Mashed potatoes were a little salty. Macaroni and cheese not as creamy.

The ribs I had were dry, though others had really will cooked ribs.

The pulled pork was the best part of the meal. Likely because of the juice/sauce they add to it. Otherwise it would've been dry.

The soda was too sweet, so I left it and drank water.

The atmosphere is usually great if you're looking to have conversation while you eat. It's usually pretty loud, and it suited us that day.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

It was good food ,and nice employees

Published 2 years ago

Amazing service love this place

Published 2 years ago

Waitress very professional

Published 2 years ago

Published 2 years ago

Lucille's is always good food and nice atmosphere. Usually it's extremely busy but I went on a Tuesday night and got seated right away. I had the brisket sandwich with coleslaw. Both were good.

Published 2 years ago

Published 2 years ago

Two waters, jambalaya, 3B ribs with two sides. $85 after tax and tip. Little ridiculous on the price now.

Published 2 years ago

Published 2 years ago

Lela was super welcoming, helpful, and seemed to naturally flow through her steps of service when serving our family on father's day. She took the time to make some good suggestions, was attentive to our needs, and seemed genuinely concerned to make sure we were all enjoying ourselves. I would suggest if you want to ensure a flawless dining experience, ask to sit in Lelas section. Thanks again for the great service.

Published 2 years ago

I been to much better barbecue places. We met at this restaurant for a birthday party. Service was good but food (barbecue sauce) was ???

Published 2 years ago

Shays get a great meal here, service, and the food is always on point.

Published 2 years ago

Published 2 years ago

Different from previous visits.
Appetizers were OK. Entrees were on the dry side for the BBQ. Dessert was OK.
When you need something, it was hard to find the person taking care of your table. It was a long/extended lunch visit.
This visit was just off the norm.

Published 2 years ago

Service was off today. Below the normal expectations. Grub was ok. The pork ribs were a little bit extra well done.

Published 2 years ago

Published 2 years ago

baby back ribs and BBQ chicken taste great, also the baked beans !! the onion strings and deviled egg appetizer is very tasty too

Published 2 years ago

Fabulous BBQ but very expensive!

Published 2 years ago

Atmosphere was fine. I would comment on the food but, unfortunately, it never came. Our queue time to be seated was roughly 45 minutes. It took LONGER for the food to be served to us after we ordered. The waiter was also confused a few times and did not remember our order and forgot about us. Ended up just leaving because we lost our appetite and just wanted to go home. A shame because I was actually looking forward to eating here. Not anymore.

EDIT (Response to Owner): No.

Published 2 years ago

Enjoyed their lunch and special fried chicken, with mashed potatoes and fresh vegetables cooked. Good customer service and atmosphere was excellent. I miss my peach cobbler since I didn't have enough room in my stomach. LOL

Published 2 years ago

Waiter, Daniel, was really nice and made for a great graduation celebration.

Published 2 years ago

The BBQ meats are always amazing as are the onion straws

Published 2 years ago

Really good food, onion strings are delicious. Ribs w're quite good, brisket sandwich was a little dry, but everything else was fantastic. Really good watermelon iced tea, mixed half and half with sweet tea.
Our server, Jeremy, was very pleasant, helpful, and courteous. He helped make our dining experience a success.
We met up with some friends we hadn't seen in many years and stayed 3 hours. Even though they were closing and cleaning up they told us to take our time and had no problems with us. When we left about 15 minutes after closing there were still a few small groups so it seems like it's normal that they don't rush people out.
I would definitely come again when I'm in the area.

Published 2 years ago

Rib’s delicious. Artichoke cheese dip amazing. Tenders so good. Rib tips amazing in the spicy bbq sauce.

Published 2 years ago

Sampled 4 types of meat, they were all dry and mediocre.

Published 2 years ago

Ordered the family feast to go: two full St. Louis style ribs, two halves BBQ chicken, pulled pork, mashed potatoes, collard greens, French fries, and six biscuits with maple butter.

Food was placed in a cardboard travel box that was poorly designed. The handhold was two oblong punch outs in the two long flaps held together by the short flaps. The sharp edge cut into my hand as I carried the heavy box to and from the car.

The hot food cooled pretty quickly from my 30 minutes trip home and into the house. The sides and chicken were still warm, but the ribs and pulled pork were cool.

The chicken was the family favorite! It was moist and flavorful without being overly salted. The pulled pork was next. The ribs were dry, salty, and overly done so they were the least favorite.

Biscuits were already cold so the butter didn't melt when spread. The collard greens were a bit salty for me but still good. Haven't eaten the mashed potatoes yet so can't comment. The French fries were all dark brown and tastes bitter. Not sure if they were overly fried or if the oil was old. They went into the trash barely touched.

Service was great! The host who took my order responded to my questions with courtesy and attention. The order came out correctly so he was listening. Food was packed and ready for me in about fifteen to twenty minutes.

Waiting area had a bench so I didn't have to stand while I waited. All in all, the experience was pleasant. Will visit again at a future date and am actually looking into their catering services as well.

Published 2 years ago

We used to go here quite frequently before we started going to Woodranch instead. Not sure what happened with Lucille’s but it’s consistently bad for what you would expect. We just tried it again and it was horrible. Biscuits used to be fresh and fluffy, now they’re just crispy and sunken in. Barely meat on the baby back ribs and dry, mashed potatoes are sticky and taste like instant mash, not even our toddler wanted a bite of the mac n cheese. We love desert and got the peach cobbler and it was gross. The best part is actually the large mason jars with water and fresh lemon. Really disappointing and it’s surprising they are somewhat busy. Won’t be going back.

Published 2 years ago

If you want BBQ, go somewhere else. There are other BBQ places close by that actually make good BBQ. Lucille's is a chain and its marginal BBQ at best.

Published 2 years ago

Job picked up a family meal with beef ribs, baby back ribs, and chickens. It was so good. Thank you

Published 2 years ago

Published 2 years ago

Published 2 years ago

Excellent service from Bianca

Published 2 years ago

Biscuits are great and homemade with cinnamon butter lightly sweetened. Hot links are spicy , tri-tip is juicy and baby back ribs are meaty and fall off the bone. We got this plate for $50

Published 2 years ago

Published 2 years ago

I can't get enough of their onion strings, put them on a salad, it's heaven. I've never been disappointed in the quality of the food or the friendliness of their service. Join the mailing list, save some money.

Published 2 years ago

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Published 2 years ago

Perfect place for a cocktail and barbecue.

Published 2 years ago

Published 2 years ago

Great service

Published 2 years ago

Published 2 years ago

Best place to have my 59th birthday dinner. Everything was awesome, as always!

Published 2 years ago

Published 2 years ago

Super tasty baby back ribs. Kinda pricey but there's lots of BBQ options.

Published 2 years ago

Published 2 years ago

Meat is not that good

Published 2 years ago

Saw a roach(cricket?)run across the floor. Two stars because it ran towards my dad and watching him try to stomp it while stuck in the booth was one of the funnier things I've seen.

Also, dinning area is far from the kitchen, so probably in the clear.

Published 2 years ago

Service was great

Published 2 years ago

I love this place, the food is great and the service has never let me down. I've been coming here for years and I don't see that changing any time soon.

Published 2 years ago

If I could give 0 stars I would. Horrible service. First off, we waited 30 minutes to be seated. No biggie, expected since it was on a weekend. Next, they sat us in a corner and gave us water and the biscuits. I took my 2nd bite of my biscuit when one of the other waitresses apologized and stated we had to be moved right now. She apologized a few times. Then took us to the back of Lucielles and told us she would move our plates for us. That didn't happen. One of the other waitresses asked if we wanted to be moved back....that was ridiculous. We stayed where we were as my boyfriend stated no i dont want to be moving back and fourth then she gave us attitude. 10-15 minutes passed by still no silverware. They brought out our food with no silverware or plates. We were "attended" by 3 waitresses. About 10 minutes later they still didn't even bring the silverware even though she said she would. So we left and never got our biscuits or plates and silverware. NEVER coming back here !!!! Horrible and unorganized restaurant!!!

After being contacted, Lucielles gave my bf and I a voucher. Their customer service was great and we went to the location in Rosemead. It was a better atmosphere and food was delivered quickly.

Published 2 years ago

Published 2 years ago

Great place. Good food and setting

Published 2 years ago

Published 2 years ago

The food is amazing every visit. The service is always great at this location. Ask for Jeremy...He's the best! Must start with the warm freshly baked biscuits and sweet apple butter. The ribs and the tri-tip are my favorites. I tried the Carolina chicken sandwich with a side of buffalo sauce this last visit. The sandwich is giant and delicious. Lucielle's offers a great to go catering menu. The packages I order to go say feeds 2-3 people when in reality it feeds double the amount of people. Can't wait to go back.

Published 2 years ago

Foods were ok not the best. I was waiting for 45 minutes before I got table.

Published 2 years ago

Published 2 years ago

Not usually into BBQ and didn't love the veggies but everything else was awesome. Super friendly wait staff.

Published 2 years ago

Published 2 years ago

Thursday night, we joined our family for dinner. Upon arrival we had difficulty getting attention from our server. I’m guessing it was busy…. We had our food and I’m not going to lie it had been quite a while since I’ve visited a Lucille’s smokehouse and in my honest opinion the food lacked flavor also I ordered a strawberry lemonade and if you’re a regular and haven’t visited in a while this lemonade would have tasted like lemonade with sliced strawberries and not their signature sweet strawberry lemonade. Overall we did not feel welcomed as our server brought out the steamed towels and to go boxes and bags when we were still eating. This was one of my worst experiences at a Lucille’s smokehouse. I recommend going to the chino hills location. They never miss making you feel like family every single time you visit!!! This is only my suggestion based on my experience here. In the future I won’t be going to this location .

Published 2 years ago

Service was great but the pulled pork sandwich was a bit to be desired and the fries were soggy.

Published 2 years ago

Published 2 years ago

Always good for a nice BBQ dinner. We have an 8 month old Bel Mo, in service training and not only are they kind and friendly with us, they are always welcoming to the Fur Baby. Thank you Lucille's 🙏

Published 2 years ago

HOY 3 DE MARZO COMO A LAS 9 PM ORDENE UN PAQUETE EASY FEAST NO ME GUSTO NI A MI FAMILIA LAS FRIES ESTABAN QUEMADAS FRIAS Y SIN SABOR LAS COSTILLAS ESTABAN MUY RESECAS LES FALTO BBQ PEDI DOS SIDES DE MACARRONI UNO VENIA BIEN EL OTRO MUY RESECO FUE EN EL LUCILLES DE BREA

Published 2 years ago

What can I say. Beef ribs are extraordinary and tasty as well as their other meats
Succulent baby back ribs and hamburgers
My favorite BBQ place to eat

Published 2 years ago

not as good as it was.

Published 2 years ago

The barbecue is pretty mid. The experience follows as well. We placed our order for takeout. Yes we sat right in front right where we placed our order so we can grab it once it’s ready. So half an hour approaches & I’m wondering why it’s taking so long. Lo and behold our food was sitting on the to go rack. no mention of our order number or our name. Wasting my time & getting cold food. What a joke.

Published 2 years ago

Nice place! Very small portions for the price:(

Published 2 years ago

Out shopping with wifey and we decided on Lucille’s for late lunch early dinner. Was looking forward to tasty tender BBQ. The service was great. All the staff was super friendly and the wait times were relatively small. Granted we were eating at that glorious hour before the dinner rush. The biscuits are still great. Loved drizzling honey on mine. The pork belly ends are great. Tasty served with crisp butter pickles on a slice of toast - yum yum. The trip tip. Well that didn’t meet the expectation. Was a little dried out. Not tough and chewy just not pull a part tender. Overall a still a great place to meet up with friends or have a nice meal. The sound track is great. Really good music selection.

Published 2 years ago

Published 2 years ago

Published 2 years ago

I ordered the ribs, gumbo, greens, and brisket. The only thing we enjoyed was the brisket, and that was not tender. It tastes good. The gumbo had little pieces of sausage and some little shrimp. It didn't taste good. The greens were very salty, and so was the gumbo. I love my food well seasoned, but this was just too much. I can definitely say I was there. I tried a few things but will not be back. We paid too much for some salty food. The young ladies at the front were not pleasant.

Published 2 years ago

Great atmosphere, service was good . We received our food pretty quick than expected.
The bread that is service for each table , one of the best part for Lucille’s. Baby Back Ribs was good . They fall right off the bone. The chicken I order was not cook all the way and still had a-little bit of pink and lot of fat in it.

Overall pretty good food depending on the cooks that day .

Published 2 years ago

I got sick

Published 2 years ago

I attempted to make a reservation and they had me holding for over 10 minutes. When I called back they said that I would have to wait at least 15 minutes to make a reservation. I will never come back to this restaurant. They are obviously too busy to accommodate my business. Very sad!

Published 2 years ago

our family usually get the family combo. their baby back ribs and tri tip is our go to. my dad loves their baked beans so we’ll go dine here time to time.

Published 2 years ago

I ordered from this place through door dash, which we all know door dash is a hit and miss. Their banana pudding is horrible and being from the south girl they need to ashamed of themselves. A pudding in a cup does not make a banana pudding. The jumbalya please don't waste your time, onions and tomato's and everything else they have in the kitchen I guess. Not chopped finely, big crunchy pieces makes this meal horrible. The broth is weak no seasoned the meats are not horrible....and the rice was cooked nicely. Just thought I would help the next innocent door dash customer. Between them and the lack of taste and effort at the this place, it makes me nervous to ever order from Lucille's again

Published 2 years ago

Staff and service was friendly.

St. Louis Ribs had good flavor but were so tough could barely cut with the steak knife. Wife said they were the worst ribs she has ever had. Maybe I can salvage them by throwing them in the pressure cooker.

I had the Nashville Got Chicken Sandwich. This was really disappointing- I read online that it was good. Menu reads "Extra Spicy". I got the faintest hint of spice. Chicken inside was pretty flavorless like they needed to marinate or brine it first. Definitely not worth the splurge of calories by any means! Kind of sad I wasted my calories on this.

Luckily we had a gift certificate so didn't waste my hard earned money on this subpar meal.

Published 2 years ago

Must try the ribs either style . All the food is great!

Published 2 years ago

Published 2 years ago

非常好吃！

Published 2 years ago

100% familiar, rica comida ,platos muy bien presentados

Published 2 years ago

Nice atmosphere, mediocre service, ribs were good, but I've had better...pulled pork was okay, tri tip wasn't that great. Worse thing was dessert, the chocolate cake - I don't know where they get them from, but it was the worst, most dry cake I've ever had. Tasted old and refrigerated, it was so dry and hard. Doubt I'd make the choice to return, when there's so many great places to eat, in SoCal.

Published 2 years ago

The food is always delicios.we had a long wait about an hour,it was really crowded but the food was great

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Service is slow, had to b e flagging down the waiter for refills and other needs???

Published 2 years ago

Made an online takeout order through Apple Pay and their website gave an incorrect billing address. Called instantly to confirm they received my order and the Manager did confirm it. Forty minutes later at the restaurant I get told my order did not go through and to make another order. I did not place a takeout order in advance only to get to the restaurant and have them take my order again.

Published 2 years ago

Published 2 years ago

The worst and discriminatory place to Hispanics

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

The Brea Location was awesome food was up to par had the tritip was tender bread rolls fresh mash potatoes were on the veggies were delicious please note all ther servers we encountered were nice however one of our servers was Nick even my wife said the man was on very attentive, courteous, accommodating I always appreciate 5* service! The atmosphere was nice comfy we were upstairs we will be back I will call ahead and ask for Nick yeah he was that good. Thank you management your place is excellent!

Published 2 years ago

Pricey but good food and service

Published 2 years ago

Published 2 years ago

BBQ Rib을 ToGo해서 가족과 먹었어요. 비스킷과 BBQ 소스가 맛있는 것 같아요.

Published 2 years ago

Published 2 years ago

We order 100$ food to go get home and the food was soggie. My sandwhich was all FAT and ribs where chewy. They forgot 3 sides . The fries were burnt and guacamole was old and brown. I will never eat here again. I used to love coming here however they seem more concern about how many people they can seat then caring about the food they put out.

Published 2 years ago

Published 2 years ago

Wow, this place has really hit the bottom. There is nothing left here from what made this place great. If your coming with the expectation of how it used to be, you are in for a big disappointment. The bbq chicken sandwich is now a silver dollar size piece of dry chicken stacked with pretty lettuce on a big bun. The cheese slice was thicker than the chicken. Ribs are still pretty good, but this trip they were dry. Food was Luke warm, the towels brought after the meal was hotter than the meal. Most seats were empty and our waiter was very friendly but even she stated she had too many tables by herself and ask us to be patient. I only saw 2 waiters, but may have been more. If you can't serve quality food and staffed enough to serve customers, you should close and go out of business instead of ruining special occasions and overcharging for it.
Lost our family business for good. This was the last time we will ever go back.

Published 2 years ago

My daughter had the shrimp platter with fries and elote and I had the Callin' All Vegans bowl.

The shrimp was well seasoned and yummy. The elote wasn't seasoned aside from the cotija and very sparse butter.

The Callin' All Vegans bowl was decent. I prefer warmed vegetables, but everything was cold. Because this dish was not on the salad menu, I kinda expected something to be warm. The vegetables were all well seasoned/marinated. There is a great selection of vegetables: carrots, red onions, yellow and orange bell peppers, cauliflower, red and white cabbage, cucumber and mixed greens. I believe there was an herb like mint and/or cilantro mixed in with the greens. It was very satisfying overall and a great option for a vegan in a carnivore's haven. 😁

Published 2 years ago

Wanted to order on the phone. Puts me on hold and never came back.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Bad customer service. I went twice giving ,them the Benefit of the doubt. This time never again.

Published 2 years ago

Bad customer service over the phone when trying to place an order. Just say you don’t want to take my order but no need to LlE about 1 order of a dozen biscuits being ordered at 1pm and it won’t be ready until 6pm. Do better.

Published 2 years ago

I'm not impressed. Will not be returning. The food was bland except for the greens, had a tad bit too much vinger in them, and the corn pudding was pretty good. The baked beans were just okay. The meat has no flavor at all. The BBQ sauce I used to my own. Definitely didn't like theirs. The potions you get for the money... yeah, it's not worth it!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great food

Published 2 years ago

This place use to be really good, don't know what's going on with them. Service is not as good along with the food.

Published 2 years ago

I am happy with everything except the two boys in the front where you sign in were folding napkins and both kept touching their noses, their hair and that made me think how unsanitary that was.

Published 2 years ago

That's all they had. Atmosphere all cramped up in one spot, what a flop.
First, the receiver, without any sympathy, says 30 to 40 minutes and asks for my number.....waited 30 minutes to sit down inside in the back. Not even a glass of water...30 minutes more go by we had it.
Very disappointing that they weren't always bad. Someone needs to own it.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

My chicken was dry, my meal was only warm.

Published 2 years ago

Published 2 years ago

The place it's always good

Published 2 years ago

Went there at lunch time and ordered to go. Got there at 12:30pm. Lunch time. Walked up to the take out table. Got a menu and turned to the lunch menu. Placed an order and the guy puts in a dinner menu order. Dinner menu prices are nearly double lunch prices. You get more food with dinner orders.

But, again, I’m there during lunchtime. Why would I be charged dinner prices? Why didn’t the guy ask would you like the lunch menu or the dinner menu? I happened to open the menu to the lunch menu page. I didn’t bother looking at other pages on the menu. Until he told me my total!

Then it took forever to change the order. Then he messed up the sides. Wanted mashed potatoes but got veggies. What are you gonna find out until I got to my friend’s house. The other parts of the order was correct.

Ordering take out, at lunch from the lunch menu should not take 25 to 30 minutes! Better training by Lucille’s is needed. Ask if customers want lunch or dinner menus! The guy was either new, or trying to upsell, which is terrible! Won’t go back!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Awesome service and great BbQ.
My favorites are the BBQ chicken,ribs and brisket!

Published 2 years ago

Best burgers 🍔 😋

Published 2 years ago

First & foremost, I want to thank our server Jesse, who was away from his family to serve a great meal on Thanksgiving Day. He was very nice, always checked back to see if we needed anything. He was very pleasant!
Our evening there didn’t quite start off well though.
The young man checking people in, who had reservations, was a very angry person. He yelled peoples names in an angry tone, when there table was ready. He spoke to the servers in an angry/mean tone. He was extremely rude to customers checking in as well.

Lucille’s was extremely busy and seemed quite behind. We waited 45 minutes to be seated, though we had a reservation. We took it in stride because we know how hectic it was inside the restaurant! I was in the restaurant business, so I know how it works. We are very patient people, so we understood the hectic Thanksgiving day.

The last straw for me was when he got very angry and threw several menus on the ground behind him. Very unprofessional to the point of unacceptable behavior. He is the first person people see and go to, when they walk into the restaurant or check the wait time for their reservation. He was not representing Lucille’s in a professional manner!! He would yell angrily into a headset to the people cleaning tables.
His behavior was so shocking, I asked to see a Manager. I told her I thought her employee needed a break to calm down & collect his thought. She said she would give him a break but never did.

Close to the end of our 45 minute wait, he dropped 2 ‘F’ bombs. Several people heard him loud & clear! Stranges waiting in the lobby looked at each other & shrugged their shoulders in disbelief! He didn’t seem to care about anyone or anything. It was shameful.

There were several servers who went up to him asking questions and he got very angry and was quite rude to them as well.

This is not the type of behavior I would have EVER expected from a Lucille’s employee! Co-workers around him heard it all. This employee gives Lucille’s a bad name!

When we ate & left an hour later, he was still at the front desk complaining about patrons, it that they were not answering the page, complaining that people kept coming up to ask about their reservation, etc.

Our reservation was at 6:30pm. We got seated at 7:15pm. Finished our great dinner and left at 8:20pm. You might want to speak with servers & other employees about his behavior. I must say, I was embarrassed for them.

Going back to our server, Jesse is an exceptional server. Very attentive, concerned for his tables and very professional. Seems to enjoy what he does, serving other and making it a pleasant experience. Thank you Jesse, for making our Thanksgiving meal an enjoyable one. And thank you for taking time away from your family on this Thanksgiving day, to be a part of our Lucille’s experience for the 5 straight year.
Teri

Published 2 years ago

Very good Thanksgiving early dinner.

Published 2 years ago

I ordered pick up thru DoorDash. It was just the biscuits. It took them 45 mins to give them to me. Plus the girl at the front desk was greeting the short one with glasses I think and curly hair. She was so rude and useless. She said she couldn’t help me check on my order because she doesn’t do take out orders. My daughter went yesterday for dinner and the same girl was there and she was rude to her as well. Won’t be coming back here.

Published 2 years ago

Hostess that greeted us told us right off that no Thanksgiving orders and no room to come on Thanksgiving Day because all booked up and if we did come then we would have to wait a long time. We weren’t even here to order Thanksgiving dinner. I told her we wanted to order dinner to go for this night and she told me to get a menu at the end of the counter. Not very pleasant.

Published 2 years ago

This location had me on hold for a total of 50 minutes. They then proceeded to help me with an order of items that were not in stock. So I was not able to place an order.. do not waste your time here. It’s worse in person.

Published 2 years ago

Published 2 years ago

Baby back ribs were a bit overdone. Beans were fantastic. We enjoyed it.

Published 2 years ago

Large place good for group celebrations or business parties. Always enjoyed the atmosphere here and back in the day they used to have live music (blues). Wish they'd bring it back. Food is very good along with the service. Get together with a few folks and have a blast 👍

Published 2 years ago

We went about 2 weeks ago. We love going to Lucille's but DO NOT SIT IN THE INDOOR PATIO AREA! This was the first time we were ever seated in the enclosed patio area and every light in there is flickering!!! Like seizure triggering flickering!!! We asked the waiter about it and he said they have told management and they have done nothing about it! We were nauseous the entire time and all had headaches afterwards! We should have changed tables, but it was a busy Saturday evening so there was limited seating.

Published 3 years ago

Published 3 years ago

Published 3 years ago

I had Gift Card and decided to get a mid week meal. I ordered fried okra, loaded Mac n cheese and Brisket. I was highly disappointed in all 3. No flavor on the Okra. I ordered the loaded Mac n Cheese and wasn’t loaded with anything. The Brisket had no taste and seemed old and dry. I should have taken the employees advice and went the Prime Rib. It’s been about 3 years since I’ve been at a Lucille’s thankful I had a Gift Card or would have really really disappointed. The employees at the entrance are sitting in chairs with their head down and on their phones. When that door opens stand up and greet your guest. Ijs

Published 3 years ago

Published 3 years ago

The food at these is always excellent what I appreciated was the staff was very thoughtful and letting us stay and talk a group we hadn't met together in several years.

Published 3 years ago

My Kids had my 70th Bday here today . Service was poor cause my kids and grandkids couldn’t get refills. No forks for the cake. My email says I get a free slice of cake but the Mg gave me what he wanted. Our drinks where water down someone needs to train them on how to make drinks. In my 70 years worse mix drinks I ever had. They should learn from Outback , Chilis or other Lucille’s . West Covina is 4 minutes from me but decided to go to Bea so they wouldn’t all drive to far . I always go to West Covina should have gone there I was very unhappy with service and the Mg at this time picking what he wanted to give me and not let me have my ice cream he wanted I get the Banana pudding which I didn’t take. They should’ve sent out emails giving you your choice but let Mg pick. I know now will tell me kids for Fathers Day and Bday go to West Covina where DRINKS AND SERVICE MUCH BETTER. Food was good Thank you Cooks

Published 3 years ago

Published 3 years ago

The vegetables were very hard the Cgucjefrued steak was dry
I went for the biscuitsthey were cold and hard I asked for fresh biscuit but they just weren't the same.
I'm never going back my family and I were very disappointed

Published 3 years ago

Published 3 years ago

Published 3 years ago

Good food great place to meet 😊

Published 3 years ago

跟朋友一起去，很有特色的一个美国餐厅，氛围也很好，服务也不错。以后还会继续去品尝。

Published 3 years ago