Panera Bread

This probably is one of the worst takeout service I had considering the cost of the food. I ordered a Southwest chicken salad to go which cost $16. They were out of ranch dressing if one can believe. On top of that they gave me the salad without chicken. :) Luckily, I checked on my way back to my car.

I am not particular about serving size usually but the size of this salad was smaller than a side serving. On top of that I am not sure about hygiene of this place given the mops in the kitchen that I could see. A part of me thinks it might be better throw this salad in trash and get something else. That bad!

Published 6 months ago

I'm usually not one to criticize restaurants but sometimes you just feel compelled. Like many of the other reviews on here it wasn't even about the quality of the food as much as it is about service. I work nearby so I try to grab a quick bite through The occasional drive-thru. I have been to this location three times and all three times down it has taken well over 25 minutes to get my food. Given that I have an hour lunch it's just becomes a complete waste of time. Suffice to say I won't be returning because all three times they never offered a reason for the delay or even apologized. That's just poor customer service.

Published 2 months ago

The problem is NOT the food. The workers are friendly, however, it shouldn’t take 15 minutes to get a soup and bread bowl ready for take out. The service process is incredibly slow; very inefficient sadly. When the lines are long, either inside or the drive thru, one back another time is the best advice.

Published 2 months ago

Someone told me their experiences with this Panera were very bad, and I didn’t believe them…until I experienced it myself.

I ordered food in person, and the order took too long to be ready.

My Diet Pepsi was FLAT!! This might be a #firstworldproblem, but it’s so disappointing when your soda is flat.

I also ordered iced coffee, but they ran out of coffee and I had to wait for them to brew another batch. This was on a Sunday afternoon.

Published 2 months ago

Location is good, food is ordinary. Could be less costly for the quantity and presentation. They have a good offer: endless coffee for the whole month for only $8.99

Published 3 years ago

First ever Panera order, service was nice, but no pride in food preparation, very dry and for $13.00 not good. Update tried them again, 32 minutes in drive through, did not start order till I got to window, looked inside saw lots of employees, no napkins in bag, nonchalant air about them. Sandwich very dry and not much on it, when the american cheese over powers the buffalo flavor, hmm, thought it was a cheese sandwich with a smidge of chicken. Not worth it.

Published 2 years ago

There is a reason for the low scores folks. I don't usually write these kinds for reviews but this one needs to be noted.

My family and I sat down and waited for our order. Given that it was only a shake, coffee, and a regular drink. I was perplexed why it was taking so long. After 15 min of waiting a server or worker approached us while we were sitting on one of the seats and told us that they have a limit to sit inside. WHAT IN THE WORLD?

I have been a loyal Panera Bread customer and subscriber forever and have been going to Panera Bread for years. I've never heard of any rule nor has anyone ever tried to kick me out...even while studying. I told her we were waiting for our drinks and have not been called yet.

Her reply was, "Oh ok. You ordered something?" I said yes. And she didn't even try to help us if it was ready. She walked away so I walked to the counter and had to ask.

That is why this place is getting low scores. For the record, we were all coming back from church and decided to just grab some refreshing drinks.

I'll be going back to my favorite branch in Eastvale!!! I don't think I will go to this location again.

Published 4 months ago

Very poor service the restaurant was not clean at all a lot of dirty tables and employee standing behind the bar area talking. The Ladies restroom was filthy And it needs to be updated badly.
The person that took our order seemed very confused and kept asking questions over and over. He also did not provide us with a buzzer to get our order so we were waiting for about 20 minutes when we finally went up and asked about our order which was sitting there. Food ok But has gone downhill lately. I had the pick two had a tuna sandwich on sourdough tuna was OK but it was loaded with lettuce and a tomato that was bad. Had the Cobb salad lettuce was very wilted and very little toppings on it. Was a total waste for almost $21 which included a drink, I will never go there again

Published 6 months ago

I know why this location got the lowest rating in the area. Poor management and rude service, this location does not welcome sip club members who just come to get a free drink.

Published 20 days ago

Yummy

Published 23 days ago

This review is for quality and size vs value. Opened my 15 dollar sandwich and thought they forgot the other half. I bought this to share with my wife. Won t be doing that again

Published 25 days ago

Published 25 days ago

Published a month ago

Published a month ago

Published a month ago

This location store hours states it opens at 6AM. On three separate occasions I pull up to the drive through at 6AM and the cones are out meaning the drive thru is closed. Very frustrating. If the drive thru has separate hours, update the hours!!!!

Published a month ago

Published 2 months ago

Im usually not one to criticize restaurants but sometimes you just feel compelled. Like many of the other reviews on here it wasnt even about the quality of the food as much as it is about service. I work nearby so I try to grab a quick bite through The occasional drive-thru. I have been to this location three times and all three times down it has taken well over 25 minutes to get my food. Given that I have an hour lunch its just becomes a complete waste of time. Suffice to say I wont be returning because all three times they never offered a reason for the delay or even apologized. Thats just poor customer service.

Published 2 months ago

Every time I go here, a significant portion of my order is missing. There is something seriously wrong with this location.

Published 2 months ago

The problem is NOT the food. The workers are friendly, however, it shouldn t take 15 minutes to get a soup and bread bowl ready for take out. The service process is incredibly slow; very inefficient sadly. When the lines are long, either inside or the drive thru, one back another time is the best advice.

Published 2 months ago

This location is so slow.

Published 2 months ago

Someone told me their experiences with this Panera were very bad, and I didn t believe them until I experienced it myself. I ordered food in person, and the order took too long to be ready. My Diet Pepsi was FLAT!! This might be a #firstworldproblem, but it s so disappointing when your soda is flat. I also ordered iced coffee, but they ran out of coffee and I had to wait for them to brew another batch. This was on a Sunday afternoon.

Published 2 months ago

Published 3 months ago

Food

Published 3 months ago

The worst experience ever and handled by manager tonight. She was at the drive through and said her name is Lark or Laurie and she was supposedly a manager. And this is the kicker they do not accept $100 bills but the order was $65. The owners need to be aware at how silly that sounds and how they lost business because of that.

Published 3 months ago

Published 3 months ago

Expensive hospital cafeteria food. Waited a while at the drive thru. No we ll be right with you or anything. First thing I asked for the person immediately said we don t serve that anymore lol that s it. Ok. So why is it still on the menu. And advertised largely anyway, settled for soup I guess since I m already here and waited this long.

Published 4 months ago

they always got the sip club drinks on deck!

Published 4 months ago

A very disappointing dining experience at Panera in Brea, California. The Store Manager or Supervisor (Not sure if he is the Manager or Supervisor, he is a male but wears makeup and is more feminine) and staff completely rude and very unfriendly. Very bad attitude towards customers and the way he speak is full of discrimination. The restaurant is also very dirty, especially the restaurant environment, tables and restroom. Never go to a store like this again in the future.

Published 4 months ago

There is a reason for the low scores folks. I dont usually write these kinds for reviews but this one needs to be noted. My family and I sat down and waited for our order. Given that it was only a shake, coffee, and a regular drink. I was perplexed why it was taking so long. After 15 min of waiting a server or worker approached us while we were sitting on one of the seats and told us that they have a limit to sit inside. WHAT IN THE WORLD? I have been a loyal Panera Bread customer and subscriber forever and have been going to Panera Bread for years. Ive never heard of any rule nor has anyone ever tried to kick me out...even while studying. I told her we were waiting for our drinks and have not been called yet. Her reply was, Oh ok. You ordered something? I said yes. And she didnt even try to help us if it was ready. She walked away so I walked to the counter and had to ask. That is why this place is getting low scores. For the record, we were all coming back from church and decided to just grab some refreshing drinks. Ill be going back to my favorite branch in Eastvale!!! I dont think I will go to this location again.

Published 4 months ago

uhm 2pm on a saturday. drive thru pick up. staff completely rude. Shift lead / manager needs to check up on them.

Published 4 months ago

Great environment... employees are very nice& friendly.

Published 4 months ago

Probably the coziest panera I ve been to

Published 5 months ago

Published 5 months ago

The staff were very nice and polite

Published 5 months ago

Very poor service the restaurant was not clean at all a lot of dirty tables and employee standing behind the bar area talking. The Ladies restroom was filthy And it needs to be updated badly. The person that took our order seemed very confused and kept asking questions over and over. He also did not provide us with a buzzer to get our order so we were waiting for about 20 minutes when we finally went up and asked about our order which was sitting there. Food ok But has gone downhill lately. I had the pick two had a tuna sandwich on sourdough tuna was OK but it was loaded with lettuce and a tomato that was bad. Had the Cobb salad lettuce was very wilted and very little toppings on it. Was a total waste for almost $21 which included a drink, I will never go there again

Published 5 months ago

I cant understand how this place is still in business. Ive probably been here a half dozen times in my life and without fail they have been out of something on the menu every single time. This time it was the corn chowder, at NOON they were already out of it for the day... its nuts! To top it off, its crazy expensive, $50 for my wife and I to have a 1/2 sandwich amd soup combo each... WTH?

Published 6 months ago

This probably is one of the worst takeout service I had considering the cost of the food. I ordered a Southwest chicken salad to go which cost $16. They were out of ranch dressing if one can believe. On top of that they gave me the salad without chicken. :) Luckily, I checked on my way back to my car. I am not particular about serving size usually but the size of this salad was smaller than a side serving. On top of that I am not sure about hygiene of this place given the mops in the kitchen that I could see. A part of me thinks it might be better throw this salad in trash and get something else. That bad!

Published 6 months ago

Published 6 months ago

Published 7 months ago

I went through the drive thru and McKaela was so helpful and patient, she told me about optima I had no idea I had. Left a very happy customer. Great customer service and with a beautiful smile. I ll be back

Published 7 months ago

Published 7 months ago

Published 7 months ago

Published 7 months ago

I remember when I worked at Panera there was a huge emphasis on cleanliness, speed of service and professionalism. When I arrived at the store, I ordered on the kiosk and they were dirty. There was filth on the screens. After ordering, I sit down and notice an unkept dinning room. All the tables either had crumbs or sauce or some kind of residue on them. There was a mess at the drink station, a bubbler was leaking. As I wait for my food, which took a long time considering how many orders they had on their screen. The older lady that seems to be the manager or shift supervisor is really loud having a personal conversation with an or the employees. The proximity of the line and the dining room is close, instead of lowering her voice she was talking like she had a megaphone to her mouth. I was surprised that Panera or this location no longer takes the food to your table. When I worked there we took food to the tables and picked up after customers. The service keeps declining and declining. Next thing we are going to have to go back there and make our own sandwich. When I received my order it was poorly put together. There was soup on the side of the bowl. Crumbs all over the napkin, the napkin was wet. The portion sizes have gotten smaller when they were already small to begin with. Overall the place needs some improvement with cleanliness and customer service.

Published 8 months ago

Close to the highway in the Brea shopping center. This is one of those few Panera bread stores thats open till 10 pm which is really helpful to grab a bite late in the night.. Plenty of parking. Vegetarian options: Sandwiches and soups

Published 8 months ago

Waiting for hot cup with

Published 9 months ago

Nice, and the food was tasty, but lacking in amount. Service forgot some food, but it looked really nice! Went with a friend. Vegetarian options: Good vegetarian selection. Not the best, though. Parking: Good parking nearby.

Published 9 months ago

THIS LOCATION IS A NO FOR ME! ! ! Waited almost 30 min for my food to come out I ordered for dine in!!! Food was very dry!!

Published 9 months ago

This place is neat and quick to respond if you have a need. Geo always greets me with a smile and a good morning. Hes a pleasure to interact with. Ill keep getting my charged tea here. :)

Published 9 months ago

Christine and Izzy were amazing. Absolute pleasure to talk to both of them and fantastic customer service.

Published 9 months ago

Bad service, rude college girl with no personality. They dont keep a sign for pick-ups that your order is behind the counter. So after waiting for 15 mins (after my pick up time) I go ask and its been sitting behind the counter this whole time. I get people steal food but maybe put a sign on the rapid pick up station. Common sense.

Published 9 months ago

Great place to meet friends.

Published 10 months ago

The place is filthy. Mens restroom smelled like urine. Staff is bland and rude. Definitely not what Im accustomed to.

Published 10 months ago

I loved the service, the cashier was super friendly, and the food was excellent, I recommend it 100%, I already want to come back to eat again

Published 10 months ago

I feel the prices have overshadowed the quality of the food.

Published a year ago

Published a year ago

Loved the selection of new items and pastries

Published a year ago

The food is usually good but I noticed lately that the sandwiches are getting smaller and less meat on them. I got a half sandwich and soup today and the sandwich was tiny like bite sized. I will be double checking my orders before I walk out for now on. I guess they must be cutting back now that the workers have a minimum wage of $20.

Published a year ago

Was able to get a rig and have my refills while I sat there instead of a plastic cup

Published a year ago

Published a year ago

Thank you, Brenda, for making things right!

Published a year ago

Published a year ago

Certain parts were dirty

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Its not so bad that I waited 35mins before they discovered they had lost my order but it was there dismissive attitude from store manager & and lacked of desire to help expedite the righting of the situation. In the end I ate cold soup and a sandwich I would give 1.5 out of 5 stars.

Published a year ago

Often gets my order wrong. Always kind and fixes it, but no changes have been made. Editing and changing to a one star. I order soup and bread bowls. You don t even have to make anything to prepare my order and yet it still took almost 30 minutes!!! Still no better.

Published a year ago

Very friendly staff and great food as always!

Published a year ago

Great local eatery

Published a year ago

Published a year ago

Published a year ago

The service was very poor! I ordered 12 bagels for Tuesday and selected the flavors I wanted. However, when I went to pick up my order, I was informed that the flavors I wanted were already sold out (even though the email said I could pick up my order, but at the store, they told me to choose from the leftovers). Never happened in other location. In the end, I could only choose 6 sesame-flavored bagels and 6 plant bagels!!!! This store is so bad! frustrated

Published a year ago

Drive through was extremely slow just to receive 1 of the worst sandwiches I have ever had. What is this?

Published a year ago

Published a year ago

Published a year ago

Great place for a quick lunch in and out

Published a year ago

I usually go to the Panera bread in Fullerton but decided to give a shot to one in Brea. I walked in and there were two people behind the counter and third person on the right side prepping food. Even though I was standing right by the register, they completely ignored me even after they made eye contact. Maybe after a min of waiting, someone from the back came and took my order. The element of costumer service was definitely lacking. I know, they don t get paid enough In such positions but that doesn t translate to them ignoring regular costumers

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Panera is always good, food is freshly prepared, the broccoli cheese soup is fantastic

Published a year ago

Great sandwiches

Published a year ago

Published a year ago

This branchs drive-thru system is the WORST ever.

Published a year ago

I like it Panera, Always Good quality food and nice service. need some clean table. I think Weekend lunch time, so busy and a lot of orders coming too. I love Panera.

Published a year ago

Published a year ago

This place is no longer the same. Looks a little run down inside. The person I placed my order with was rather disengage. I wanted to sit outside and I had to ask repeatedly to the very dirty table clean.

Published a year ago

I especially loved the soups there

Published a year ago

I rarely post the reviews because I am easy eating and rarely complain about food but it was so bad. I came with friends for lunch at the Panera Bread and was so disappointed. The noodles soup was salty and really not worth for that price. She also got the Turkey sandwich and was bad also very regretted, never come back

Published a year ago

Nice place, great staff and service

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Just came to fulfill my soup craving. Today is a Sunday, yet a certain employee Malik blew my breath away with the care and love showed to every customer including myself. Not sure if Ive spelt his name right but he is doing a terrific job as are the rest of the employees. The best panera bread Ive ever been to. Thanks Malik and the rest of the team. Great job.

Published a year ago

Dan the manager is a very outstanding and friendly manager. Doordash messed up my order and when I called, Dan was extremely understanding and offered to make my meal again and threw in some other items as well for the hassle. Really appreciate you Dan!

Published a year ago

This review is to complement the drive through attendant Atul! He might be the nicest worker ever. Panera needs to give this man a promotion immediately!

Published a year ago

First ever Panera order, service was nice, but no pride in food preparation, very dry and for $13.00 not good. Update tried them again, 32 minutes in drive through, did not start order till I got to window, looked inside saw lots of employees, no napkins in bag, nonchalant air about them. Sandwich very dry and not much on it, when the american cheese over powers the buffalo flavor, hmm, thought it was a cheese sandwich with a smidge of chicken. Not worth it.

Published a year ago

Published a year ago

just purchased a bagel and it was burnt! Come on, you see the bagel all burnt and you still hand it out! Last time i go to Panera! There are better places near by that will not sell me a burnt bagel!

Published a year ago

Repeated lack of quality. For numerous visits the soups have been sub-par, mostly broth, and otherwise lacking. While I want to believe that this is a supply problem. It is the only location I have experienced this issue. Stop selling people broth. If theres no soup, theres no soup. but do not sell people broth.

Published a year ago

Published a year ago

Published a year ago

I went was in drive through ordering and specifically told them I wanted French baguette for me sides. When I got my order they gave me chips. So i told the lady in the window that I wanted the bread instead of the chips she gave me a glare took 2 minutes to break up the baguette and give it to me. Service at the facility is so freaken rude or she was being racist.

Published a year ago

I was helped by Ruth today and she was so kind! Excellent customer service!

Published a year ago

NEVER USE DRIVE THRU. We have been stuck for 35 minutes in the drive thru and still a car behind. People are yelling thru that window and they do not answer. I am even calling inside the Panera bread and no answer. We are just stuck. So as I sit and wait .figured I can write a review

Published a year ago

Had a very nice lunch here

Published a year ago

Published a year ago

Too much waiting time for online orders

Published a year ago

Perfect for picking up my morning breakfast sandwich on the way to work!

Published a year ago

Published a year ago

It took a very long time especially by it being a drive through

Published 2 years ago

Published 2 years ago

Great folks, food, and selection.

Published 2 years ago

No courtesy, no utensils, no ordinary, no offering

Published 2 years ago

Worst Panera ever! Dont go to this one, look at this, No Coffee and the Juicers are off. They arent ready for us. Why open?

Published 2 years ago

18 months of wrong orders. Why do I keep coming here? I think it s like a train wreck that I can t look away from and I m addicted to seeing just how they ll mess up the order. We have a game at home where we predict what will go wrong, and someone can always bid $1, bob when we think something new will occur that we ve never seen todays problem was they sold me a charger lemonade but didn t bother to make any after I pointed it out, the excuse was our delivery truck is blocking the way for us to get it made this morning. that didn t stop them from charging me $5.29 for it tho and offering nothing to correct it. OLD REVIEW After a full year of coming in, my final review is in. Don t come here. Stats wise, my Order is wrong 90% of the time. Something is usually missing. Every time I point it out, the employee du jour isn t happy to correct it. Usually says nothing, definitely never an apology. On weekends, they re usually so far behind on orders that it will take over 30m to get the food. So yeah, avoid this place like Covid.

Published 2 years ago

Published 2 years ago

This location has always had subpar service compared to other local Panera s. But it s absurd that a Bakery and Coffee restaurant is not open until 7:00 AM. Unfortunately, I ll be driving by this location and picking up large orders from a Corporate Store instead of this franchise.

Published 2 years ago

We went close to closing time,nothing left over really..

Published 2 years ago

They can make your salad or sandwich vegan!

Published 2 years ago

Published 2 years ago

Published 2 years ago

The chances are you won t get what you want if it s bakery items I see empty shelves where used to be full of bagels, bread, cookies and soufflés

Published 2 years ago

Horrible each and every time I have dined at this location waste of time and your money. They are always out of something be it food, drinks, friendly/efficient service. Drive thru- or online or in cafe. All around Worst ever! Each online order I ve gotten home to discover they left an item out and I have had to call them and return to pick the item up. And again just now. I got home and the items I ordered for my sick daughter were incomplete. Ridiculous

Published 2 years ago

Probably one of the most mismanaged and disorganized Panera that I ve ever been to. They are obviously understaffed and it shows in the quality of the food and service.

Published 2 years ago

My son and I very much enjoyed your our meal

Published 2 years ago

I Havent been to a Panera didnt like. When you want something out of the ordinary, go to Panera Bread and try something extraordinary.

Published 2 years ago

Mediocre over priced food

Published 2 years ago

It would be better if they pay more attention on those flies flying over those croissants Parking: Easy

Published 2 years ago

Great customer service, they had someone making sure everyone got their orders timely.

Published 2 years ago

Ok ok look Im gonna be truthful with you guys Ive never eaten any other type of chili but beef.. Now thats no longer.. Ive found the answer to my chili prayers Paneras Turkey Chili.. Um Um Um good. It has chic peas that Ive never liked an they complement this chili so well Im sorry about my bowl almost being empty but it was so good I forgot to review it.. I like it with Ritz Crackers wow.. Trust me of you like chili you will thank me later.. Complete 10/10 Thank You To the store Manager Mrs Brenda for showing me the light... Vegetarian options: Salads Soups Kid-friendliness: Great grilled cheese pizzas for the Children.. Wheelchair accessibility: Easy access..

Published 2 years ago

Fresh, delicious Soups and Sandwiches, always healthy and always tastes great. Friendly staff with great customer service. I have to have a grilled cheese from Panera at least once a week.

Published 2 years ago

Rapid pick up is not functioning properly. They keep the orders behind a COVID screen /behind the desk instead of putting them in the pick up area. They also do not call out the orders or have anyone looking for people waiting for their order. Took 15 minutes longer than the 10 minute window provided by the app. I only figured it out after hearing one of the employees ask another employee of they should keep putting the Rapid Pick up orders behind the screen.

Published 2 years ago

Published 2 years ago

One cashier with other people just standing around. Gave up trying to place an order and walked out.

Published 2 years ago

It was lunchtime and a business meeting not too hungry, so we just ordered a Mediterranean vegetarian sandwich. The sandwich was delicious, the service was excellent, and the monthly membership to Panera bread also saved money on my drink look forward to coming back again soon

Published 2 years ago

Published 2 years ago

Everything is good been going for 15 yrs

Published 2 years ago

Published 2 years ago

Published 2 years ago

Fresh fast friendly service, especially at early morning hours clean too!

Published 2 years ago

Awesome if you purchase a coffee pass!! Woot woot!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Love the sip club!

Published 2 years ago

Panera Bread is always good any location always same quality and flavor I love bagels a lot cream cheese must have it . Make sure u get the points card really make a difference..

Published 2 years ago

trash spot don t come to this one get order wrong and rude to customers

Published 2 years ago

Indoor dine in closes at 3pm!!!! They then serve food to go!

Published 2 years ago

Published 2 years ago

Published 2 years ago

This Panera location is a joke. Kiosk ordering only , no dine in , order errors

Published 2 years ago

WARNING- GOT MAJOR FOOD POISENING FROM THIS LOCATION. HAD A CHICKEN FORTEGA SANDWICH. HAD SEVERE BATHROOM ISSUES FOR 7-8 HOURS. PLEASE STAY AWAY FROM HERE. NO ONE SHOULD PAY FOR GARBAGE THEY SELL WHO KNOWS WHAT THEY ARE DOING?

Published 2 years ago

Published 2 years ago

The Assistant manager Melike was very helpful and polite and professional this gentleman exceeded my experience at Panera Bread, he was spot on and very polite ,this is a person that Panera Bread should have at the top ( Managerial skills and set the Bar for fellow associates to follow ).

Published 2 years ago

I use app for ordering previously and go to pickup at my prefer time. Very convenient.

Published 2 years ago

Published 2 years ago

These employees are so slow and unprofessional. The drive thru takes 20-40 minutes to receive an order. There needs to be some new managers and recruits because at this rate this location is not gonna survive

Published 2 years ago

I tried placing an order over the phone - no one would answer. Drove there and orders the soup combo for 4 and basically received a pint of soup for 20$ that was 3/4 full and some not fresh bread. Also, no spoons or napkins... mind your in addition to that, I called the store 7 times total to speak to someone and NO ONE ANSWERS, literally. It rings for 5 minutes and go on busy signal, meanwhile I was there, everyone was standing around doing NOTHING... I am so disappointed because I love Panera, however, this was by far the most lacking experience Ive ever had...

Published 2 years ago

Cant dine inside after 2pm

Published 2 years ago

Real good food love this place ,u get what u pay for.

Published 2 years ago

I will say that every morning I go here I m always greeted with a smile. Sometimes that s as great as the hazelnut coffee. To be honest, it is also people like Jasmine who make every visit worth it. Remembering my usual order or just asking how I m doing goes a long way. People like her keep me coming back

Published 2 years ago

Published 2 years ago

Published 2 years ago

I got my food all wrong and I went to get my money back, and the manager didnt want to give me back the tip.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

So no indoor anything, which is fine. Staff was courteous overall. Used Panera App to order prior. I was actually very surprised at how fast the order was prepared. I ordered the Chipotle sandwich for a buddy of mine and a chocolate chip oookie because hes hooked on those edibles. I also ordered the pepperoni pizza. Unfortunately, it was to my demise disappointing, to say the least. I took a bite and thought WOW this tastes familiar. It didnt take much of eating it to think of the Chef Boy Ardee spaghetti, ravioli, beefaroni, etc.... I also thought that Panera needs to change their sauce on this pizza and as well not be so stingy on the pepperoni. Not enough pepperoni, as some slices did not have 1 piece of pepperoni whatsoever. My recommendation is some kind of marina sauce or Prego; maybe even Ragu would possibly give it some kind of justice. Whomever gets to read this, please change that recipe and make it better to be able to be edible with the proper tasting ingredients. Thank you

Published 2 years ago

I ordered a cold brew and doesn t even taste like coffee. Tastes light almond milk mixed with vanilla BS.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Only open for drive through/pick up. Crazy

Published 2 years ago

This place is amazing people get upset because it has some struggles with customer service, but everyone was super friendly and the food and coffee are delicious I would recommend this to anyone. (They also have great vegetarian options)

Published 2 years ago

Excellent soups, bread and cheese sandwiches

Published 2 years ago

Horribly rude manager -- Andrew, wont be coming back because of him.

Published 2 years ago

One of the worst Panera bread I have ever visited. Panera Bread is my preferred restaurant as my family and I a pure vegetarian and they have good options for us. But this particular store was super disappointing. When I visited the store it was only takeout or drive through, although their website does not say so, I ordered all veg items. I ordered half Mediterranean vegetarian sandwich and half cream of tomato soup and I also confirmed that while picking but what I got was Full sandwich full of chicken, I also ordered another full Mediterranean vegetarian sandwich as another order and I got mac-n-cheese sandwich. After reaching to my hotel when opened the order, I had to simply put it in trash. I had no option but by a bread and butter from near by gas station, eat and sleep. I would never ever visit this particular location again and would never order from drive through Panera again.

Published 3 years ago

Constantly getting my order wrong, every single time I go there

Published 3 years ago

Published 3 years ago

I cannot believe how awful the customer service in this location, specially coming from a management employee. Andrew the manager, was the most disrespectful person in entire store. I was waiting for my order today a female employee was offering to help me when he asked who was next, I told him I was he said literally im not talking to you and ignored the fact that I was next. Even the employee apologized for the way he reacted. I hope he realizes that we are paying his salary and should be more appreciative of us, definitely not a good location.

Published 3 years ago

Great location. Surprised I couldnt order inside at this particular Panera and then eat outside. I do understand not everyone is following mandates. I was taking my 2 year old Grandson to his first restaurant experience after pre-school (he and I were both masked). Did order via drive-thru and took home. (outside was available, yet we had already walked to the door and then got back in the car to order via drive thru). Service was slow, which rated a 4 vs 5.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Ordered was supposed to be ready for pick-up between 12:05 and 12:15...showed up at 12:15, they had no idea where my order was...gave them my name about 7 times, kept bringing up bags asking if I was that person...uh, no, name hasnt changed! Finally brought my order up at just before 1pm, and offered a larger size mac-n-cheese than what I bought...except it wasnt even the right mac-n-cheese! And the sandwich I ordered was a half steak and white cheddar cheese...two skinny slivers of steak, and remnants of cheese...I paid $10.49 for this?!?

Published 3 years ago

Awful. No walk in service now as they have no staff. Limited menu. Be sure to check your order. Chances are that it is wrong.

Published 3 years ago

Drive thru only, line was ridiculously long (30 min) and I only got one item. Not worth it

Published 3 years ago

Edit on 9/12/2021 10:40AM on Sunday. Drive-thru only. The line is moving very slow. I spent around 30 minutes. Old review: My order wasnt ready. Im wondering why they sent ready message.

Published 3 years ago

Published 3 years ago

Location is good, food is ordinary. Could be less costly for the quantity and presentation. They have a good offer: endless coffee for the whole month for only $8.99

Published 3 years ago

Sat outdoors in a Safe Environment! Food was delicious

Published 3 years ago

The reason am giving a stars is that we were coming in for a wonderful Panini, to be disappointed they dont carry it any lo ger. And to top it the cafe latte machine was not worming either

Published 3 years ago

I ordered the new napa almond sandwich and it is now a lot smaller. Last week it was still a nice sandwich. I will not order it again. I have probably bought that sandwich a hundred times. That was a bad business decision they made to shrink the size of the sandwich. It was already a little expensive, but I liked them. They are probably 30 percent smaller now.

Published 3 years ago

Poor! Disappointing! The dinning area was dirty, the food was sub-par at best.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Worst experience I ve had with a Panera. The food we ordered came out fast and it was fine but we also ordered coffee and it was ice cold. I think every human knows that coffee is supposed to be hot and no we didn t order cold/iced coffee. The employees were a mess and are either new or unmotivated. Will not come back and don t recommend anyone does either. Go to another Panera or anywhere else.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Good food. Good service.

Published 3 years ago

The Mediterranean veggie sandwich is excellent (for vegan, order without feta) and the madagascar vanilla almondmilk cold brew is delicious! The drive thru was very fast and my order was correct. Definitely recommend!

Published 3 years ago

thank u for letting our meet up Groupe be on your store. Thank you very deeply. Its Sailor Moon Approved.

Published 3 years ago

Bad service, mixed up order, still requiring masks

Published 3 years ago

Went to lunch with our granddaughter today and had a bad experience with the food. Flat bread pizza not cut all the way through. I asked the server to have it re-cut. she said they could not take it back to fix it. I asked for my money back. Manager return my money and slammed it on the table. He you go she said nastily Both my wife and granddaughter had the chicken soup. The chicken was dry, hard and tasteless. It was obvious they were overworked and not very friendly today

Published 3 years ago

Staff was friendly, food came out quickly and was just okay. The sodas tasted funky, like the machine needed to be cleaned.

Published 3 years ago