Baskin-Robbins

Brings back childhood memories. Not an everyday thing for me, but always enjoyable. They still have great ice cream cake(s) 🍰. Located in a nice little mini strip of stores. Also been trying to live a little healthier, the banana mago smoothie is pretty good. And also if you order a root beer float large the price of the soda isn't included for some strange reason.

Published 6 years ago

People here are friendly always providing excellent customer service. I wish to see more of my favorite flavors more often such as: German Chocolate Cake, Banana Nut & Pineapple Sherbert flavors

Published 2 years ago

This Baskin Robbins catered out event and it was perfect! They have a really cool cart that they brought to serve our guests. Everyone loved it! Who knew!?

Published 3 years ago

They used to have coupons you could redeem via email. Then you had to download the app, and even now, they manage to wiggle out of the once-generous discounts. One time, I had a coupon in the app for $2 off a sundae. I went in, ordered, and then when I tried to apply the coupon, it was declined because you had to place your order in the app ahead of time. Next time, I brought my son with me because it said, "BOGO sundaes." We ordered the creature creation, but when we showed the cashier the coupon, she said, "That's for our regular sundaes, not creature creations," and did not even try to apply it.

Both of these examples are classic "bait and switch." The business lures you in under a false pretense, and then once you're there, denies you the benefit you came in to redeem, or claims the promotion is no longer valid, thus requiring you to pay full-price.

I don't know if this practice is unique to this particular franchise or is in full force and effect at all locations, but it certainly diminishes its appeal.

Published 2 years ago

Just purchased an ice cream cake and found a long black hair. Don't think I'll be coming back anytime soon.🙁😣

Published 8 years ago

I like the place, the freezers were clean, the glass was clean too, the store Carrie every product bars and even chocolate dipped bananas Which was a huge surprise.
The advertisement say free fresh bake waffle. Which were not fresh I return the waffle cone and they were gracious enough to return what I pay for it.
Nice customer service.

Published 4 years ago

there is this employee named Anahí that is absolutely amazing. she gives perfect customer experience and is always respectful to me and the other customers. 10/10!!!!! gives me my favorite ice cream always 😋😋😋😋😋😋

Published 3 years ago

This place is single handedly responsible for me needing bigger clothes, thanks to the delicious ice cream and great service…. Always friendly faces and quick service …..

Published 2 years ago

The Best and friendliest Baskin-Robbins!

Published 2 years ago

People here are friendly always providing excellent customer service. I wish to see more of my favorite flavors more often such as: German Chocolate Cake, Banana Nut & Pineapple Sherbert flavors

Published 2 years ago

They used to have coupons you could redeem via email. Then you had to download the app, and even now, they manage to wiggle out of the once-generous discounts. One time, I had a coupon in the app for $2 off a sundae. I went in, ordered, and then when I tried to apply the coupon, it was declined because you had to place your order in the app ahead of time. Next time, I brought my son with me because it said, BOGO sundaes. We ordered the creature creation, but when we showed the cashier the coupon, she said, Thats for our regular sundaes, not creature creations, and did not even try to apply it. Both of these examples are classic bait and switch. The business lures you in under a false pretense, and then once youre there, denies you the benefit you came in to redeem, or claims the promotion is no longer valid, thus requiring you to pay full-price. I dont know if this practice is unique to this particular franchise or is in full force and effect at all locations, but it certainly diminishes its appeal.

Published 2 years ago

Published 2 years ago

This place is single handedly responsible for me needing bigger clothes, thanks to the delicious ice cream and great service . Always friendly faces and quick service ..

Published 2 years ago

Published 2 years ago

Yabba Dabba do

Published 2 years ago

Cool stuff.

Published 2 years ago

I love this place!

Published 2 years ago

Published 2 years ago

there is this employee named Anahí that is absolutely amazing. she gives perfect customer experience and is always respectful to me and the other customers. 10/10!!!!! gives me my favorite ice cream always

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Longtime Burbank business that still caters to the customer. Extremely kid friendly. Great ice cream. Recently remodeled.

Published 2 years ago

Jennifer helped us customize our cake and provided a great experience

Published 2 years ago

The staff is amazing they work so well together. Oh and the ice cream is good too.

Published 2 years ago

This Baskin Robbins catered out event and it was perfect! They have a really cool cart that they brought to serve our guests. Everyone loved it! Who knew!?

Published 2 years ago

Friendly staff and a nice selection of treats and ice creams. I wish there was more seating inside and better parking but still a great place to take the family.

Published 2 years ago

Good customer service .

Published 2 years ago

Excellent service and friendly staff.

Published 3 years ago

Brings back childhood memories. Not an everyday thing for me, but always enjoyable. They still have great ice cream cake(s) . Located in a nice little mini strip of stores. Also been trying to live a little healthier, the banana mago smoothie is pretty good. And also if you order a root beer float large the price of the soda isnt included for some strange reason.

Published 3 years ago

Published 3 years ago

Published 3 years ago

I like the place, the freezers were clean, the glass was clean too, the store Carrie every product bars and even chocolate dipped bananas Which was a huge surprise. The advertisement say free fresh bake waffle. Which were not fresh I return the waffle cone and they were gracious enough to return what I pay for it. Nice customer service.

Published 3 years ago

Good but they don t have toppings or dairy free ice cream which is bad for 1. Toppings enthusiasts and 2. Vegans, people allergic to dairy, lactose intolerance people etc.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Baskin-Robbins always good know matter what you buy.

Published 3 years ago

Good selection of novelty items. Very clean location.

Published 3 years ago

Published 3 years ago

What kind of sick ice cream workers turn away a child trying to purchase ice cream. These ice cream workers are unhappy and uncaring people. Disgusting! Shocking at the low level of humanity coming from these workers at this particular Baskin-Robbins. Never again will I spend a dime here.

Published 3 years ago

Employees are friendly, service is quick and the only bad thing is trying to decide which of the delicious 31 flavors to choose. They are back to letting you have a sample of a couple of flavors to help you decide!

Published 3 years ago

Published 3 years ago

100% horrible. Bad customer service bad selection and a dirty store. Two guys and a girl the girl appeared to be the supervisor / one on charge she was incredibly unfriendly and rude. We were there for a large order. Once we saw a dirty store we were done. The bad attitude and unfriendly customer service she gave we went down the street and made an even larger order

Published 4 years ago

Published 4 years ago

Great employees there

Published 4 years ago

Published 4 years ago

Published 4 years ago

Very good service

Published 4 years ago

Published 4 years ago

Published 4 years ago

Best Baskin Robbins in LA! Fantastic costumer service, clean floors & counters, cold fresh ice cream, and some of the best smoothies I ve had. Other Baskin Robbins are pretty good, but this one is one I would come back to.

Published 4 years ago

Published 4 years ago

Ice Cream!

Published 4 years ago

Published 5 years ago

I orders a 3 scoop in a cup with a cone on the side and a 2 scoop in a cup and a cone on the side. . . My 3 scoop came with 2 flavors I didnt order and no cone and my 2 scoop with 1 flavor I didnt order and no cones. Not to mention the scoops were 1/2 scoops! I paid full price got no credit or the correct order!!!!!

Published 5 years ago

Published 5 years ago

Beautiful experience

Published 5 years ago

Published 5 years ago

I have always loved the ice cream there but now that I went the prices are very high and the ice cream is smaller I think I will stop going there because this situation is very bad

Published 5 years ago

Published 5 years ago

Excellent service.great staff very polite

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Best icecream but Burbank location is cheaper so only 4 stars

Published 5 years ago

Published 5 years ago

Published 5 years ago

Its ice cream and the service is good, would go again even if the prices are a bit wonky

Published 5 years ago

Place To remember love

Published 5 years ago

Published 5 years ago

Published 5 years ago

Best ice-cream flavors for good old fashioned ice-cream

Published 5 years ago

Always good

Published 6 years ago

Its always a great experience coming here. Super thankful for the staff. Cant remember her name, I think it was Tammy I believe who always helps when were there.

Published 6 years ago

Published 6 years ago

Published 6 years ago

The staff here are always friendly and accomodating. I visit often and never had a complaint.

Published 6 years ago

Published 6 years ago

There is such a selection of ice creams !! Also I love it when they have specials, especially the Banana Split when it goes on sale...

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

Published 6 years ago

The people here are very nice and know exactly what theyre doing great prices and always friendly go see Sylvia

Published 6 years ago

Very good service!

Published 6 years ago

Published 6 years ago

Published 6 years ago

Yummy! So cold and so good

Published 6 years ago

Loved the Stranger things editions.

Published 6 years ago

Published 6 years ago

Published 6 years ago

This location had a small line and plenty of ice cream for the scoops ahoy event.

Published 6 years ago

Parking problem, Bad service, Bad delivery service! driver in place, but not ready! And every time dont have.......

Published 6 years ago

These stores are disappearing so I went back to my old stomping grounds. I worked at this store 40 years ago. Great service, great staff, but no French Vanilla? Oh well. Lol, 30 other flavors to choose from

Published 6 years ago

Its Baskin Robbins! Who can write a bad review about Baskin-Robbins?

Published 6 years ago

The service was very hospitality and they werent cheap on the scoops

Published 6 years ago

This place is haven.

Published 6 years ago

Nice workers but not enough selection. No chocolate dip cake cones and no soft serve.

Published 6 years ago

The ice cream tastes like flavored wax. I see the Oreo Cookies and Cream as just a pile of cold milk scooped into a cone. Still, it is quick and the servers make up for the ice cream.

Published 6 years ago

Awesome thanks

Published 6 years ago

Published 6 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Just purchased an ice cream cake and found a long black hair. Dont think Ill be coming back anytime soon.

Published 7 years ago

Who doesnt LOVE 31 Flavors, if youre going ask for George!!

Published 7 years ago

I love this place very nice sercice

Published 7 years ago

Published 8 years ago

Ice cream is good but we have found the service to be rude every now and again

Published 8 years ago

Published 8 years ago

Published 8 years ago

Excellent sides

Published 8 years ago

Published 8 years ago

Great way to cool off and revisit memories.

Published 8 years ago

Small scoops

Published 8 years ago

Great ice cream.

Published 8 years ago

Published 8 years ago

My go to Baskin-Robbins in the local area. Product is as good as any and the service is great, fast, attentive, and friendly.

Published 8 years ago

Excellent ice cream options and they switch flavors from time to time! Great and friendly staff! I love going to this store a lot!

Published 8 years ago

Love the ice cream flavors.

Published 8 years ago

All 31 flavors offered. Small, quaint, easily accessible. Clean store and helpful / friendly staff.

Published 8 years ago

Wish they had more dairy-free options, Ive tried all three sorbets, and none of them are really good. My friends like the regular flavors, though.

Published 8 years ago

Always great place for ice cream!

Published 8 years ago

Affordable ice cream and service is pretty quick

Published 8 years ago

Published 8 years ago

Very good service and Nice employees

Published 8 years ago

Published 8 years ago

Very nice staff! I asked for a scoop and a cone, and I basically got 2 scoops and a cone.

Published 8 years ago

Published 8 years ago

You go to Baskin Robbins because you know what they have and you are willing to pay a premium price to get it. This one is not different but parking can be tight sometimes.

Published 9 years ago

Neighborhood ice cream parlor carrying your favorite 31 flavors. Whether you want a sugar cone, cup or waffle cone, they have all the fixings that you would like. They also sell ice cream cakes for your kids birthday. Service is always friendly and quick. They have a few tables inside to sit and enjoy your favorite frozen treat. Recommend that you get on their free texting list so you can receive timely alerts on special promotions and discounts.

Published 10 years ago

Published 11 years ago

Published 13 years ago