Ben & Jerry’s

It's just not worth it! We paid $20 for 2 cones. Mine was a sprinkle cone with 2 scoops and my husbands was a regular cone with one scoop. $20 plus the machine asks to add tip. Just really overpriced and the ice cream wasn't that good! Go to Baskin!

Published 8 months ago

Good old Ben & Jerry ice cream, where you can never go wrong on a hot day. Due to the whole covid situation, they closed the dine in experience and it's still closed after California relax on the restriction. They have hand sanitizer for you to use and they allow you to eat outside of the store. The employees are friendly and still give you sample to try on the different flavors. You have to basically part in the parking structure or you can park where the Burbank mall is and just walk to this place. I park at the Police Station since they have public parking and it's easier to get into while also easier to leave as well.

Published 4 years ago

Just took my boy to Ben & Jerry’s for his 16th birthday before he heads off for real into the partier lifestyle almost all 16 yr olds go through. They got all the nicest, most delicious flavors, and toppings. Unfortunately, some of the staff were quite rude to my boy to the point where I had to say something, and they tried not honoring my coupons at first. Still, while this behavior is unacceptable and the normal prices are pretty steep their ice cream can’t be beat.

Published 7 years ago

One of my favorite places to take my family for a special occasion.  I’ve always been a B&J’s fan, and their storefront did not disappoint.  Girls working there were super sweet and extra kind to my young daughter.  Really appreciate the extra mile they went for her.

Published 7 years ago

Best ice cream ever!! The delicious chunks of brownie are my favorite. Quality ice cream.

Published 5 months ago

A single pint at this store is $11! Why even go here at all when you can go to the grocery store and get 2 pints for $8? HUGE ripoff

Published 2 months ago

I was super excited for Free Cone Day (it was on my calendar for weeks!) and I was able to line up at around 7:40 PM, a full 20 minutes before close. Unfortunately, this location had cut the line short and locked the doors a few groups ahead of me at around 7:45 PM. I was so sad to have missed it! They were supposed to close at 8 PM and I was bummed they cut the line off, especially on Free Cone Day.

Published 9 months ago

Ben and Jerry’s has been at this location forever (at least it seems like it) lol

They sometimes have the BURBANK fire department serve customers for tips as a fundraiser

Service is nice and friendly

Published 5 years ago

Published a month ago

A single pint at this store is $11! Why even go here at all when you can go to the grocery store and get 2 pints for $8? HUGE ripoff

Published 2 months ago

Garbage worst place in the world, next to Disneyland.

Published 3 months ago

Best ice cream ever!! The delicious chunks of brownie are my favorite. Quality ice cream.

Published 5 months ago

Published 8 months ago

Its just not worth it! We paid $20 for 2 cones. Mine was a sprinkle cone with 2 scoops and my husbands was a regular cone with one scoop. $20 plus the machine asks to add tip. Just really overpriced and the ice cream wasnt that good! Go to Baskin!

Published 8 months ago

Free cone day! Got the American dream

Published 9 months ago

I was super excited for Free Cone Day (it was on my calendar for weeks!) and I was able to line up at around 7:40 PM, a full 20 minutes before close. Unfortunately, this location had cut the line short and locked the doors a few groups ahead of me at around 7:45 PM. I was so sad to have missed it! They were supposed to close at 8 PM and I was bummed they cut the line off, especially on Free Cone Day.

Published 9 months ago

Published a year ago

They drive a hard bargain at this establishment with premium prices that are worthwhile to indulge in. The ice cream is of the finest quality and endless quantity given that one is willing to spend a little more on desserts.

Published a year ago

Super clean. Super service.

Published a year ago

Horrible service and way too expensive. $16 for two one scoop cones and the sugar cones were old and hard. The customer service is horrible. We got there 5 minutes before closing and got served. 3 kids walked in after us and were told they were closed. Why have the door open if they dont want to serve anyone else. NEVER AGAIN. Too many places nearby to buy ice cream.

Published a year ago

Love this location! Great place to enjoy a great scoop of ice cream while walking around Downtown Burbank!!

Published a year ago

Published a year ago

I love the staff. I loathe that Amy of the vegan options are only available if you buy a pint. That Avery annoying

Published a year ago

Published a year ago

Published a year ago

Poorly run franchise. Ice cream left out in the open, poorly staffed. Yuck.

Published a year ago

Just had a butter pecan in a cup. Tasted stale.

Published a year ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Cmon, you know Ben & Jerrys! This place is the place!! Fantastic ice cream ready to enjoy on a warm summer day!

Published 2 years ago

Good Ice Cream and the people are friendly.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Great ice creams. love it.

Published 2 years ago

Cant go wrong with Ben & Jerrys! This walkable location downtown Burbank is very convenient if youre out at dinner or out on the town. Late night waffle cone with Change the Whirled non-dairy frozen dessert really hit the spot on my sugar craving :) it was convenient to try out this flavor at a scoop shop instead of buying a whole pint (spoiler: this flavor is awesome). Aside from location not much sets this spot apart from other Ben & Jerrys scoop shop locations.

Published 2 years ago

Published 2 years ago

Published 3 years ago

Published 3 years ago

Had the chocolate shake and it was good. Id still prefer the Belgian chocolate shake from Haagen-Dazs, but this shake was quite good. However, I recall it costing $10 though.

Published 3 years ago

Published 3 years ago

Really good Service, loved the Ice Cream!! @burbank.

Published 3 years ago

Great little shop, fast service, and tasty ice cream. Only downside to my visit was that the tip jar fell and broke. No injuries, just a bit surprising.

Published 3 years ago

Good old Ben & Jerry ice cream, where you can never go wrong on a hot day. Due to the whole covid situation, they closed the dine in experience and its still closed after California relax on the restriction. They have hand sanitizer for you to use and they allow you to eat outside of the store. The employees are friendly and still give you sample to try on the different flavors. You have to basically part in the parking structure or you can park where the Burbank mall is and just walk to this place. I park at the Police Station since they have public parking and its easier to get into while also easier to leave as well.

Published 3 years ago

I am not a fan of going into a restaurant minutes before close because its rude. With that said my wife and I really wanted time ben and Jerrys. The closing staff that evening were awesome. They even offered to remake my waffle cone bowl when I dropped it and some if the cone broke on the counter. Totally unnecessary, I told them! My only suggestion is if you could carry take away carriers for those occasional customers that are doing a pick up! Thanks!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Love it!!!

Published 3 years ago

I love they ice cream i order an specific ice crean that i saw in a picture they had At the time i got my ice crean sorprise!! My ice cream didnt looked any at what i order it was way smaller and even the ice cream cone was different,very small the worker told me that they never used the one the pic. It dosent make sense to show a picture and sell something else way smaller for the same experience price . Well i learned I will never go back to this place.

Published 3 years ago

Great customer service and great product quality.

Published 3 years ago

Excellent selection, friendly staff and a great location!

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Ben and Jerry s has been at this location forever (at least it seems like it) lol They sometimes have the BURBANK fire department serve customers for tips as a fundraiser Service is nice and friendly

Published 4 years ago

Published 4 years ago

Published 4 years ago

One of the best ice cream joints in town.

Published 4 years ago

Sweet as sugar great ice cream

Published 4 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

You almost cant go wrong when you go to Ben & Jerrys. Theyve got huge servings, and lots of flavors. Def stop by if youve never been before.

Published 5 years ago

Alittle pricey

Published 5 years ago

It was good, very good

Published 5 years ago

Published 5 years ago

A lil pricey but who cares its ice cream. Could be cheaper but for now its ok

Published 5 years ago

Published 5 years ago

Love every single flavor. Guess which one is my favorit? All of em.

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Nice, lake other B & Js Ive visited. My only problem was they didnt have New York Super Fudge Chunk. Otherwise great.

Published 5 years ago

Delicious, and definitely got bigger portions than I expected!

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Yummy

Published 5 years ago

Its fine. Im just not a major fan of Ben & Jerrys. I was the only person in the store and it took awhile for the worker to acknowledge me. However, its just ice cream and they were out of dipped waffle cones on a Sunday morning.

Published 5 years ago

Published 5 years ago

No cake cones!

Published 5 years ago

Published 5 years ago

Terrible frosted ice cream, they really need to know how to take proper care of their product so its nice and creamy.

Published 5 years ago

Love it.

Published 5 years ago

My company told me that Ben & Jerrys offered employees a 10% off discount. They did not.

Published 5 years ago

Good ice cream, but prices are sometime not worth the amount of the portion size.

Published 5 years ago

Ice cream is yummy. Local favorite in Burbank.

Published 5 years ago

Published 5 years ago

Published 5 years ago

I love their low fat ice cream

Published 5 years ago

Great ice cream. Had the Sunday. Way too big for me but I guess its perfect if you didnt just have a large lunch. Will need a little extra walking tonight to work some of that off. Staff was real friendly and accommodating.

Published 5 years ago

Good ice cream of course expensive tho especially with the cone, it was not worth it.

Published 5 years ago

Good Ice cream

Published 5 years ago

Published 5 years ago

Published 5 years ago

Published 5 years ago

Nice flavor selection, nice staff, nice sprinkle toppings.

Published 6 years ago

You cant say anything bad about Ben and Jerry... awesome!! The staff is always very nice.

Published 6 years ago

What can you say? It s Ben and Jerry s.

Published 6 years ago

Published 6 years ago

Expensive and old ice cream.

Published 6 years ago

Published 6 years ago

Published 6 years ago

Its okay, but hard to find. They also didnt have the flavor I wanted, which kinda defeated the purpose...still bought ice cream.

Published 6 years ago

Its a bummer. Place is clean and large, but with so many dessert options nearby and the cost of each B&J scoop here, your sweet tooth needs are better served elsewhere on this block

Published 6 years ago

Scoops are puny!

Published 6 years ago

Published 6 years ago

Published 6 years ago

Please hire more staff the wait is ridiculous.

Published 6 years ago

My friend got a icecream to cool down.

Published 6 years ago

Great

Published 6 years ago

Published 6 years ago

Great staff!

Published 6 years ago

Published 6 years ago

Love this place. Nice and good. The place is clean. Nice staff. The best one chunky monkey. A fun place

Published 6 years ago

This is the small traditional Japanese sweets place. Their price arent bad for they have business in USA. I really liked sakuramochi and yakimanju. I would get candy, rice crackers and stuffs from supermarket. It was my first time seeing sakuramochi in the US. They take credit card only when you buy over $15. I wish they have any seat to eat inside!

Published 6 years ago

The ice cream they have is soooo! good.

Published 6 years ago

Decent ice cream but not for the price, pass. I dont know if they have licensing fees from some of their flavor names but quality of the ice cream doesnt justify the price

Published 6 years ago

Just took my boy to Ben & Jerry s for his 16th birthday before he heads off for real into the partier lifestyle almost all 16 yr olds go through. They got all the nicest, most delicious flavors, and toppings. Unfortunately, some of the staff were quite rude to my boy to the point where I had to say something, and they tried not honoring my coupons at first. Still, while this behavior is unacceptable and the normal prices are pretty steep their ice cream can t be beat.

Published 6 years ago

One of my favorite places to take my family for a special occasion. I ve always been a B&J s fan, and their storefront did not disappoint. Girls working there were super sweet and extra kind to my young daughter. Really appreciate the extra mile they went for her.

Published 6 years ago

Quite but not a lot of choices

Published 6 years ago

Published 6 years ago

Super bright inside. Lack of seating

Published 6 years ago

I called the store over 32 times and it went to fax machine constantly. Will never order a cake there again

Published 6 years ago

Good range of ice cream n their chocolate is to die for

Published 6 years ago

Perf BR but prices are quality

Published 6 years ago

Published 6 years ago

Published 6 years ago

Tasty ice cream but a bit expensive

Published 6 years ago

Published 7 years ago

Lazy staff and horrible service.

Published 7 years ago

Published 7 years ago

Great ice cream, original must try flavors, clean store. Lets put it this way: I rarely ever get free samples at ice cream parlors, but when I was here I had to try four before settling on three scoops of different ice creams!

Published 7 years ago

Published 7 years ago

Not visible from the street

Published 7 years ago

Published 7 years ago

I love Ben & Jerrys. the staff at this location are very nice.

Published 7 years ago

Published 7 years ago

Published 7 years ago

Published 7 years ago

Great selection of flavors

Published 7 years ago

Published 7 years ago

Published 7 years ago

Typical Ben and Jerrys, mostly clean and good ice cream. staff seemed to be annoyed with customer request.

Published 7 years ago

Published 7 years ago

Much better than cold stone down the way

Published 7 years ago

Basic ice cream

Published 7 years ago

Good location and friendly service. Perfect when you are walking out on a hot day and you want a simple scoop of ice cream.

Published 7 years ago

Published 7 years ago

Clean and relaxing

Published 7 years ago

Usually a long line

Published 7 years ago

Good ice cream and good atmosphere.

Published 7 years ago

Published 7 years ago

the outdoor seating is great on a summer day

Published 7 years ago

Consistently bad for you and regularly great tasting ice cream. I recommend it.

Published 7 years ago

High quality and delicious icecream.

Published 7 years ago

Good ice cream, high prices. Staff was ok, and the venue is pretty nice. This would be a great place to go after watching a movie at the AMC.

Published 8 years ago

Published 8 years ago

Published 8 years ago

Nice chill place to get ice cream after watching a movie.

Published 8 years ago

Published 8 years ago

Nice stop on a hot day

Published 8 years ago

Published 8 years ago

Published 8 years ago

I dont care where you go for dinner around downtown Burbank, you must go here for dessert. With their selection you cant go wrong. Lacking a little in customer service though. And prices are a bit high. Still worth it for an ice cream.

Published 8 years ago

Very slow line because there was only one worker on a saturday night. She was nice and the ice cream was good! We got the american dream. I could not believe a single scoop was $5. Wow. I rather buy a pint in the grocery store.

Published 8 years ago

Very good ice cream of course (chocolate therapy) but even better location to sit outside and people watch.

Published 8 years ago

This location has been here since way back when I remeber been in elementary in the late 80s or early 90s I dont know the exact timeframe but what i do know is that service is GREAT! The staff takes the time to give you samples of flavor you might want to try out, tell you different menu items that are available or explain what come in any particular thing. Never rushing you to make a decision or hurry up to get things going. As far as the ice cream, what can I say, there is so many options and things to try is like you will never end trying them all. my personal favorite is Chunky Monkey, a banana flavor with fudge and walnuts. The inside area of the store has plenty of tables to sit to enjoy your ice cream and is decorated with the iconic cows that have been part of the brands look since its been around. There is also tables outside for those who like to enjoy the outside area. Love coming to this location makes me feel at home and remind me of my younger days when i use to come by as a kid and still coming now

Published 10 years ago