Ralphs

I got a Fried chicken deal with two sides.
Customer service can be improved.
8 pieces, 4 rolls, two sides for $ 16 plus tax.
Chicken, mac and cheese highly recommended.Rolls was ok. Unfortunately, cosla was really bad. No flavor it taste like vinegar.

Published 2 months ago

It has changed for the better since I have been there. You can find something much cheaper than on Amazon. I mean 3-4 times cheaper.

Published a month ago

Great store location. They have a lil bit of everything here. Friendly and helpful staff. Parking lot is smaller than it may seem. The lot looks as if the inside is packed with long lines. Don't be fooled, the store is never packed and the lines move quickly. I wish there was a better area to park and lock up your bikes/scooters because even with onsite security ppl still manage to steal your transportation

Published 3 months ago

really like going to Ralph's. Everything is quiet and pleasant. The place is always clean and there is always help when needed. The prices are very good to my eyes. Thank you very much Ralph.

Published 2 months ago

Me and my mom went in the store to get some snacks. We went to the Cashier and we put are stuff down and he didn’t say anything. My mom bought wine for her and he asked for both of are ids. I am a minor and I do not have one. My mom did and he still declined her. His name was Greg and was very rude. He made me feel unsafe and uncomfortable.

Published 5 months ago

Fast, friendly, convenient and reliable stock on hand coupled with being open on Christmas Eve equals outstanding with a 5 out of 5 star rating.

Published a month ago

Some days are better than others. The main problem for me is their produce dept. If you want avocados go in the afternoon. They tend to leave the avocados out overnight and they're usually overly ripe and bruised. I also agree with another person who mentioned the expiration date issue. It happens often. Lastly, I always have to check the UPC code on the product as well as the shelf tag/upc code as they can often be different. Otherwise a nice store with pleasant employees.

Published 9 months ago

Open til 1 and most of the time has my iced coffee and chocolate milk. Only supermarket usually go to because I go at midnight when the lines are very short. A nice place to shop. Oooh they have hot wheels, I like it,got me a new hot wheel.. now after going for months and years. I have few hundred hot wheel. I know the people they know me . It's good place and reasonably cost. Good sales ar hikidays on soda

Published a year ago

Some items shows available on the app but they are not available at store

Published 13 days ago

Tiene todo lo que necesito. Carne freca, muy buenas ofertas y mejores recompensas

Published 13 days ago

Published 2 years ago

Grocery store. Stll the same.

Published 4 years ago

Published 20 days ago

Published 2 years ago

Published 24 days ago

Published 24 days ago

Published a month ago

Published a month ago

Published a month ago

Published 4 years ago

Fast, friendly, convenient and reliable stock on hand coupled with being open on Christmas Eve equals outstanding with a 5 out of 5 star rating.

Published a month ago

مكان جيد للتسوق متنوع مواد غذائية تنظيف لحوم خضروات...

Published a month ago

Great.

Published a month ago

Published a month ago

Published a month ago

Published a month ago

Published a month ago

Published a month ago

It has changed for the better since I have been there. You can find something much cheaper than on Amazon. I mean 3-4 times cheaper.

Published a month ago

Published a month ago

Published 2 months ago

really like going to Ralph's. Everything is quiet and pleasant. The place is always clean and there is always help when needed. The prices are very good to my eyes. Thank you very much Ralph.

Published 2 months ago

Published 2 months ago

I got a Fried chicken deal with two sides.
Customer service can be improved.
8 pieces, 4 rolls, two sides for $ 16 plus tax.
Chicken, mac and cheese highly recommended.Rolls was ok. Unfortunately, cosla was really bad. No flavor it taste like vinegar.

Published 2 months ago

Great store location. They have a lil bit of everything here. Friendly and helpful staff. Parking lot is smaller than it may seem. The lot looks as if the inside is packed with long lines. Don't be fooled, the store is never packed and the lines move quickly. I wish there was a better area to park and lock up your bikes/scooters because even with onsite security ppl still manage to steal your transportation

Published 3 months ago

Excellent place to shop and good service

Published 8 months ago

Published 3 months ago

Published 3 months ago

Published 3 months ago

Smells of sewage or rotten eggs. Hasn't been fixed in months

Update: it's been fixed

Published 9 months ago

Published 4 months ago

The bathrooms were clean and smelling 👍 good 😊

Published 4 months ago

Published 4 months ago

Me and my mom went in the store to get some snacks. We went to the Cashier and we put are stuff down and he didn’t say anything. My mom bought wine for her and he asked for both of are ids. I am a minor and I do not have one. My mom did and he still declined her. His name was Greg and was very rude. He made me feel unsafe and uncomfortable.

Published 5 months ago

Published 5 months ago

Open til 1 and most of the time has my iced coffee and chocolate milk. Only supermarket usually go to because I go at midnight when the lines are very short. A nice place to shop. Oooh they have hot wheels, I like it,got me a new hot wheel.. now after going for months and years. I have few hundred hot wheel. I know the people they know me . It's good place and reasonably cost. Good sales ar hikidays on soda

Published a year ago

Published 6 months ago

It used to be better.

Published 10 months ago

Published 7 months ago

Published 7 months ago

Published 7 months ago

Expired products on shelfs, moldy, bugs and flies on the fruits.

Published 7 months ago

Published 7 months ago

It is a good place to shop for food.

Published 2 years ago

Published 8 months ago

I went in the morning to get sushi around 10 am today. Was looking really forward to it, spent around 20 dollars, and it was the worst sushi ever. The rice was so hard and the filling inside was also hard. Felt expired. 20$ spent for rotten sushi.

Published 8 months ago

Some days are better than others. The main problem for me is their produce dept. If you want avocados go in the afternoon. They tend to leave the avocados out overnight and they're usually overly ripe and bruised. I also agree with another person who mentioned the expiration date issue. It happens often. Lastly, I always have to check the UPC code on the product as well as the shelf tag/upc code as they can often be different. Otherwise a nice store with pleasant employees.

Published 9 months ago

Published 9 months ago

I just didn't have a bad experience.

Published 10 months ago

Published 10 months ago

Published 10 months ago

I like coming here for the coin star 👍🏼

Published 10 months ago

Doesn't have sugar free

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Encountered the most unpleasant, rude cashier today. The negative attitude and overall vibe exuding from this woman was disgusting. Should trust my instincts and do all my shopping at Pavillions.
Ralph's, bye!

Published a year ago

Published a year ago

🔥

Published a year ago

Found what I was looking for and check out was easy.

Published 3 years ago

Published a year ago

Published a year ago

Buen market para compras. Organizado y variedad de productos 💪

Published a year ago

Published 2 years ago

Published a year ago

This Ralphs is just ok. Not terrible but not great

Published a year ago

Published a year ago

Rude cashier guy. Completely out of line.

Published a year ago

Published a year ago

Good deals with digital coupons and gasoline discount. The store can be out of a lot of items especially eggs.

Published 5 years ago

Ralphs Market is my favorite place to shop for groceries they always have great choices of other items too. 2 sets of jumper cables left and my favorite sanitizer wipes

Published a year ago

Published a year ago

Good prices, clean, well stocked

Published a year ago

CHECK THE EXPIRATION DATE!! This 22333 Sherman Way location has been selling nearly expired and expired food for years, it started during covid. I brought it to the managers attention right when it started, who did not seem surprised at all and simply said "oh, yeah, they're not supposed to do that".
Made the mistake of trying this location. Once again expired and a few days shy of expiring l food.
Save your money and shop elsewhere.

Published a year ago

Limpio, productos frescos, no muy barato

Published a year ago

Published a year ago

Worst service even store manager has attitude! Been going to this place for couple years and honestly never happened to see any cleaning gets done!! Visible inches of dusts on every shelves!

Published a year ago

I love my Ralphs!

Published 2 years ago

Published a year ago

Published a year ago

Arrived a little too late and missed the rotisserie chicken

Published a year ago

Hate shopping here in morning before work since they only have self check out.
I had 14 items so I asked the person overseeing to check me out, and she said it's better to bag after ringing everything up and walked away while I pad, so I had to ask her to please bag the items also. I said I don't get paid to do it.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

I came into Ralph's today to pick up a few specialty items that I know this store only carries in Simi Valley.

At the very front of the store when I first entered, there was a gigantic $2.99 sign for cherries. Gigantic! I picked a bag of cherries and carried on for a few more items that I came for.

When I came up to the checkout, there was a man who had lost his Dr. pepper. He left it in the cart in the parking lot, and he wondered if anybody had returned it. He asked the cashier who directed him to the manager. The manager barely acknowledged him and told him, no Dr. Pepper had been turned in. He immediately turned his back to the man and seemed to care less about his lost Dr. Pepper.

I checked out my items and headed to my car. I looked over my bill and noticed that the $2.99lb cherries were $5.99 and my bag of cherries was over $13.00!

I went in and saw the same manager (I'm not sure but I was told his name was Jose) and asked him about the price of my cherries. He said, "Did you read the sign?" I replied yes, but I will look again. I came back and said, "Yes, it's pretty obvious, the sign is huge and says $2.99lb." He said, "does it say it's a digital coupon?" I look again and sure enough in very tiny print, it is a digital coupon. He offers no other comment, perhaps to tell me how I could get the digital coupon. So I tell him, I want to return the very pricey cherries. He then tells me to get in the very long line to the cashier to return them. I ask him if he can return them and tells me no, I need to get in the line. Then he turns his back and carries on with his "go back" cart.

He was very unfriendly and had no sense of what it is to offer customer service. I rarely go into this store as I prefer the charm and friendly staff at Vons on Alamo, Trader Joe's and Sprouts. It was clear to me that he did not like his job!

Published 2 years ago

Great shopping experience

Published 2 years ago

Published 2 years ago

Published 2 years ago

My neighborhood Ralphs!

Published 2 years ago

Published 2 years ago

Published 2 years ago

This Is A Great Store they Are Very Helpful to All the Customer's We Shop Here All the Time

Published 2 years ago

Good but expensive

Published 2 years ago

Published 2 years ago

Published 2 years ago

it's a good grocery store and Food 4 less they work together!

Published 2 years ago

Pleasant but sometimes very crowded

Published 2 years ago

I’ve been going here for nearly 2 years. I always use self check out. Went here to grab a few items today and as I walked out the manager and employee at self check out runs out after me and my bf yelling asking if we paid for our items. The parking lot was full of customers. The manager was a short old Indian woman (I believe her name was Gita or Geeta) and the employee was a tall white old woman, the employee wasn’t even on duty. We say yes we paid and they just stand there and stare at us conversing with each other, my boyfriend offers the receipt and they say it’s fine and walk back inside. They refused to look at the receipt. I walked back inside and offered again and they refused. You can’t even be brown and buy groceries at this store with out someone thinking you’re stealing apparently. Absolutely disgusting and embarrassing that I had to go through this at a store I go to 3 times a week. It felt like she was trying to embarrass or shame us because why not just look at the receipt or maybe apologize for the inconvenience? Don’t go here if you’re a person of color, they might accuse you of stealing.

Published 2 years ago

They almost always have what I need, just wish they were closer to me

Published 2 years ago

Published 2 years ago

Published 2 years ago

I have never had an experience like this. My husband and my son went to buy a beer and they asked my husband for an ID and he handed over his consular registration and the cashier named Greg threw it at him and told him that this was not an ID. And what they did was take them out with a weapon. We looked for the manager and he said that he was very busy, he couldn't attend and he didn't want to help us.

Published 2 years ago

Published 2 years ago

I love all the fresh produce and the selection at the store. Is just a one stop for all the groceries I need. They even have rotisserie chicken and amazing salads ready to eat for when I don't feel like cooking dinner! I absolutely love this Ralphs!

Published 2 years ago

I love all the fresh produce and the selection at the store. Is just a one stop for all the groceries I need. They even have rotisserie chicken and amazing salads ready to eat for when I don't feel like cooking dinner! I absolutely love this Ralphs!

Published 2 years ago

Published 2 years ago

Been going here for over 25 years. Deb is awesome and so is everyone else there. Very friendly and helpful and even when it's busy I usually can get in and out pretty quickly. Keep up the good work!

Published 2 years ago

Published 2 years ago

Published 2 years ago

Disappointed! Called in to order 50 pieces of chicken from their Deli department and a woman answered put me on hold for over 10 minutes then hung up. I called back 3 times and they kept answering and hanging up. Finally, I spoke to the manager and he had to connect the call and have someone answer me. Very unprofessional and rude! I ended up ordering the chicken from the West Hills Ralph's, they turned out to be polite and pleasant to speak with.

Published 2 years ago

Published 2 years ago

Published 3 years ago

Published 3 years ago

I purchase filet mignon steaks for our memorial day party. Spent alot of money even asked the butcher to cut them. Filet Mignon steaks are supposed to be the best, perfect soft round , clean top quality meat. What I received were chunks of meat with grizzle and fat. Not even good enough for a dog. I didnt really look at them when the butcher handed it over , just saw them at home. I thought , this does not look right, but it was too late and I bbq them any ways. It had sooo much grizzle and chewy fat that no one could eat them and we threw them in the trash. Glad we can give you our hard earned money for garbage.

Published 3 years ago

Gary helped us in the meat department. Sandy, and Bob helped with great customer service. Thank you to a great Ralph's team on Sherman Way and Shoup!

Published 3 years ago

Published 3 years ago

Great location. Love the store. Staff is wonderful. Coming here for long time. Lots of parking. And helpful.

Published 3 years ago

I love go to this location. Specially in the early morning. And I always find great deals for vegetarian frozen patties , fresh vegetables and fruits. Certainly recommend go Sherman way Ralph's at West Hills.

Published 3 years ago

After searching online for pre made holiday meals for my family’s Christmas dinner, we settled on a prime rib dinner bundle and additional sides from Ralph’s at 22333 Sherman Way, Canoga Park, CA 91303 that we ordered online for pick up date December 23, 2021. Pre-made dinner was our best option as my wife just given birth to my second baby and have been having some post parter complications preventing us from cooking.

When my parents came to the store for pick up, no one knew about our order. The deli even mentioned that they do not make pre-made meals. We had the email receipt as proof but no one was able to help. They told my mother in law to come back the next day to talk to the manager.

We ended up calling the store and Chris( the manager? Lol), eventually got back to us. He stated that he found our order but that they do not fulfill that order at their Ralph’s. He stated that they had called us twice a couple days ago; however, I do not have any missed calls from a local number nor do I have a message. He offered us an alternative of fresh prime rib but we declined as I am not able to cook from scratch due to my condition.

Considering the reputation of Ralph’s, this mix up is very surprising. As many customers order online, do better so as to have your online ordering system match the offerings of your local chain.
This experience has been very stressful for us. We have had to to scramble to get together some kind Christmas dinner. This experience has left a bad impression on us and we are considering taking our business elsewhere.

Published 3 years ago

The short latina lady working in flowers is rude and stares at everyone with a dirty look always.

Published 3 years ago

Excellent Service!!!!!! Everyone is Always happy and has the best infectious attitude. Highly recommend coming here!

Published 3 years ago

Published 3 years ago

Good prices

Published 3 years ago

I just went to this market. Good service, price, convenient transportation and parking, I love it here!

Published 4 years ago

Great service, great shopping. Has it all.

Published 4 years ago

Best Ralphs every stuff member is so nice and professional always ready to help with a smile including the security guard at the door never had a bad experience and they keep it very clean and organized too.thank you so much guys👍

Published 4 years ago

It’s 100 plus out side, I go to Ralph’s to buy a water melon. $5.78. I get home and cut it open and clear water runs out. It was so weird!!!! As I opened it and saw that it had been frozen and defrosted. I call the store twice but no one answered. The only thing I’m concerned about is as I was walking out of the store I through my receipt in their trash. It’s too hot out to drive back over to the store now. I will go back tomorrow.
What a disappointment…..

Dianna
Ps:
I’m not too impressed with Ralph, when I do go there it’s out of convenience..

Published 4 years ago

Published 4 years ago

Published 4 years ago

Nicely stocked grocery store.

Published 4 years ago

I LOVE GROCERIES

Published 4 years ago

Always such nice clean and organized store

Published 4 years ago

Because they're always out of things always one thing or another they're out of it they never are consistent in their product but the cashiers are great and people who work there are great

Published 4 years ago

Published 4 years ago

Super store

Published 4 years ago

Boy, when Covid first arrived they were spot on, now that everyone is tired of it, they slipped out of it too, sad place really..never was an "A" store, the remodeled it, but didn't keep its shine.

Published 4 years ago

Published 4 years ago

This store is the worst. They will speak Spanish about you in your face and deal with you at the same time. The manager looks out for the Hispanic employees weather they are wrong or not. They don’t care and act like you work for them. I had an employee say she doesn’t speak English not to even deal with me. But you work there!? Terrible! Employees are dressed sloppy. Will never shop here again.

Published 4 years ago

Horribly rude staff. While I was being rung up, I literally heard the "sales manager" Karen or Karina or something like that laugh with "James" over so and so employee asking to being a cashier, and them both laughing demeaningly at her. Again, while I'm literally standing there just trying to pay for my groceries. You can't wait until customers aren't in earshot to berate and gossip about your own employees???? That does it. From now on I'm only going to the Ralphs on Fallbrook.

Published 4 years ago

Love my neighborhood store. Know the staff, easy to shop, very convenient.

Published 4 years ago

Published 4 years ago

Published 5 years ago

Published 5 years ago

The best Ralph's in the West Valley. Friendly, helpful employees and a great selection of products. The entire staff knows my son and I and they greet us almost as old friends every time we walk through the door. Thank you Sherman Way Ralph's!

Published 5 years ago