Boiling Point

6018, 13089 Peyton Dr, Chino Hills, CA 91709, United States

Boiling Point
About the Company

Boiling Point is the leading provider of Taiwanese Hot Soup with a specialty in individualized portions made with the freshest ingredients possible. Though the concept of our soups originated in Taiwan, we have since expanded our menu to include international flavors in hopes of introducing our food to a wider audience. Our menu also features a variety of appetizers, drinks, and desserts.

Reviews
Review №1

Published a month ago

Review №2

This is the Chino Hills outlet of the hotpot chain restaurant Boiling Point. Their selling point is that you get your own pot of their favorite stews with set of toppings such as beef or lamb and also Korean, Taiwanese or Thai soup bases. You are also asked what level of spiciness you desire. Medium is plenty spicy so be aware if you choose more spicy levels. They have lunch set menu which is a dollar less than dinner and they give you a choice of green tea or winter melon tea. Their four sauces on the table are quite decent. I like their green pepper chili sauce. You can add extra meats and other toppings with extra dollars. It’s an efficient and simple dining experience for those of you who like Asian spicy flavors. Parking is plenty in the strip mall.

Published a month ago

Review №3

Waited for over an hour in the cold just to be told that we had 8 people ahead of us even though there were only 5 when we arrived. Their service is terrible with the employees unable to handle system outages.

Published a month ago

Review №4

They do not know how to handle any outages with their system. Sat outside for an hour waiting, and was told there were 8 people ahead of us despite there only being 5 ahead of us for parties of 1-2.

Published a month ago

Review №5

Badly service
We wait 10 minutes to get a table we have a baby on the car seat they let us seat at the booth then they said we cannot put the car seat next to the table what should we do the table is very small it would not fit for the car seat. And they have another table that have more space but they didn't say anything. Just say can't put car seat here. We decided to leave they still just looked at us don't help don't say any sorry. bad service Don't do that with the parent they have kids or people on the wheelchair. I appreciate that your restaurant is too small, but the service needs to be improved. Bad service

Published a month ago

Review №6

El aroma como a humedad

Published 2 months ago

Review №7

Never missed, def worth the wait.

Published 2 months ago

Review №8

Published 2 months ago

Review №9

Like this place. It is very clean and the food is great.

Published 2 months ago

Review №10

Give it a 4/10 it was okay

Published 3 months ago

Review №11

Can’t say anything about the food, they’re real good. Best time to be here is past 2pm where there’s not too many people, no long waiting time and not crowded. Service was a bit off, asked for water but didn’t get it. Also we have to wait like 5 minutes to get their attention for our bill when the place was half empty. But would definitely be back.

Published 3 months ago

Review №12

Published 3 months ago

Review №13

Published 3 months ago

Review №14

第一次来这家店 不会英文的我真的挺尴尬.
点餐的不会讲中文.但是因为去过好几次其它店.所以知道怎么点.点菜的是男生.
但是结账的时候我想表达我点的是柠檬冬瓜茶.但是给我上来的是冬瓜茶.我正要翻译.结果结账的女生会说中文.
这么个店只有两名服务员.男生还可以.女生那脸色.我下次不会来这家了.
我说:“要么把价格给我改一下.要么你给我上一杯新的也行”.
但最后我等不到.因为实在赶时间.店家如果要是看到评论.希望关注一下.我还是付了小费.
一颗星是给点菜的男生.

Published 3 months ago

Review №15

The best people the best service and are very friendly thank you

Published 3 months ago

Review №16

Published 3 months ago

Review №17

Very excellent service and food was outstanding.

Published 4 months ago

Review №18

My favorite Hot Soup 🍲 😋. See y'all soon😁

Published 4 months ago

Review №19

Published 4 months ago

Review №20

Delicious.
Plenty of meat, veggies, and stuff. Great on a cold day/night.

Published 4 months ago

Review №21

I wish I could eat here every day.... They keep the room nice and cold so the hot pot always hits the spot. I recommend the cream curry hot pot.

Published 5 months ago

Review №22

We miss Pearl and Lauren. Where are they?????????

Published 5 months ago

Review №23

Published 5 months ago

Review №24

Published 8 months ago

Review №25

Came in after a late public hearing in Pomona and we’re lucky this place was still open. We walked in about 25 minutes before they closed at 11 PM. We noticed the restaurant signage on the building was out so we almost missed the suite. We were seated right away- probably 3 other tables in there with patrons. One of my favorite Taiwanese hot pot restaurant. The menus are on the end of the tables on a pull-cord. Pull and scan and I appreciate the card was not sticky. Got waters right away while we were looking at the menu. Not our first time at a Boiling Point so we knew what we wanted. Husband got Milk Cream Curry and I got the Beef. Probably got our orders within 5 minutes after ordering. My favorite dipping sauce is the Garlic Soy - there are a total of 4 sauces labeled in both English and what I presume to be Chinese.

My beef soup had a very generous serving of beef and it was very good quality- you could taste it in the meat. I ordered my soup with rice and husband got noodles which comes packaged separately for you to drop into your soup and cook. All the vegetables were so good when they were cooked in the soup- even the corn.

They did a last call at 11 PM which was nice because most restaurants do it 10 to 15 minutes before they close. We didn’t get anything else but they were nice enough to fill up our waters for us and turned off our burners upon request. When they dropped off the check they also gave us the Lemon jelly snack.

Overall I liked the cleanliness of the restaurant and was extremely pleased with the service we got even though it was right around closing. We walked out around 11:10 and did not feel rushed to finish and leave.

Published 6 months ago

Review №26

Published 6 months ago

Review №27

Management needs to step up at this location. My boyfriend and I waited about 20 min before getting seated and once we sat down, we noticed only two servers were helping out even in a full house. Sometimes there would be three but they wouldn’t stay for too long. As a manager your job is to help your staff, not leave them during peak times. The food was good and the service was alright considering they were busy with everything else. Other Boiling Points we’ve eaten at have all had a decent amount of people working but this location is really lacking…

Published 7 months ago

Review №28

Published 7 months ago

Review №29

Best soup I've ever had is #2! 💯🔥

Published 8 months ago

Review №30

Not allowed drinks and snacks? Fanny, we waiting for 45mins in line. dust any where from AC…..

Published 8 months ago

Review №31

I don’t know what is happening. I loved this place but the last two times I’ve been here I had diarrhea. Last week I ordered the Seafood tofu and had diarrhea. Today they didn’t offer it so I ordered the Miso Seafood and got diarrhea. What is going on?????

Published 8 months ago

Review №32

Delicious food at a reasonable price. I enjoy the beef hot soup. It has a variety of yummy ingredients. The tofu skin is a must, just like the rest of the add ons. They're very convenient when you want to add a little extra.
Service can be quick depending on when & what time you decide to dine.
I would totally recommend 👌

Published 2 years ago

Review №33

I have been a loyal customer since they opened this store. But around a couple of years, I got threes food poisoning my whole family. I love the taste .I don't want to go anymore,just reminding who doesn't want to get sick.

Published 8 months ago

Review №34

Published 8 months ago

Review №35

The temperature of the food is not hot enough.

Published 9 months ago

Review №36

My all-time favorite hotpot..very addictive 😀

Published 9 months ago

Review №37

There are around 10 different types of hot pods come with drinks and rice or glass noodle, taste it's good, lunch get one dollar cheaper than dinner

Published 9 months ago

Review №38

Published 9 months ago

Review №39

Published 9 months ago

Review №40

Published 9 months ago

Review №41

Published 10 months ago

Review №42

Defiantly a place to go eat hotpot for dinner not wanting a AYCE. Love their food.

Published 10 months ago

Review №43

週一的下午來,等了5分鐘,台式麻辣真的超級辣,香辣牛肉鍋滿滿的牛肉,湯頭有大白菜很甜,大腸真的好好吃! 內用非常划算!
臭臭鍋真的很好吃,咖哩鍋也不錯!也喜歡大醬湯

Published a year ago

Review №44

Published a year ago

Review №45

Boiling point never disappoint, doesn't matter what location u go to its still tastes the same n service is on point

Published a year ago

Review №46

The hot pot is alright but it took awhile to get it to boil. Everytime the front door open it gets really chilly. Once they take your order and bring it to your table you don't see them coming over to check

Published a year ago

Review №47

Published a year ago

Review №48

Published a year ago

Review №49

Published a year ago

Review №50

Very average dining experience.
Even though there are multiple soup bases to choose from, the amount of food was clearly less than when Boiling Point first started.
The decent part is that the restaurant is clean and has a good amount of service staffs working the floors.
Flavor wise I prefer Pop Pot in Diamond Bar. The portion is bigger and pricing is better.

Published a year ago

Review №51

Published a year ago

Review №52

It was the first time I went to Boiling Point, and I enjoyed it so much that I still go to the restaurant regularly to this day. Every place is always busy and the service is a bit different at each branch, but I liked this place.

Published a year ago

Review №53

With the weather getting colder, we decided to visit Boiling Point, which specializes in Taiwanese hot soup.

We went with the most popular dish and ordered the beef hot soup with medium heat. We also ordered a side of veggies and white rice.

Temperature wise, the soup comes out hot and stays hot. The spice level was just right and had my nose running at times. It had lots of veggies, mushrooms, thinly sliced beef, fish cake, thin noodles - there was a lot in that bowl. The broth was also good, and the staff would add more as requested. The veggies were also good, esp with the rice and some of the garlic chilli sauce sitting on every table. That garlic chili sauce would be good on just about anything.

The restaurant itself is small and kind of cold, but it heats up once soup hits your lips. One recommendation — maybe lower the music volume a bit. It wasn't bad, just kinda loud.

Prices are fair and staff were friendly and attentive.

Published a year ago

Review №54

Published a year ago

Review №55

Published a year ago

Review №56

Great taste indeed

Published a year ago

Review №57

slowest and worst service boiling point I have ever been.

Published a year ago

Review №58

Always hits the spot. Love it when Pearl is there.

Published a year ago

Review №59

Published a year ago

Review №60

Published a year ago

Review №61

What a dump

Published a year ago

Review №62

Published a year ago

Review №63

Published a year ago

Review №64

This spot still has the best broth than a few other places I've tried.

Published a year ago

Review №65

Never pick up for phone orders

Published a year ago

Review №66

Probably 4.2-4.4 ⭐. Service is okay but don't expect too much because it has 1-2 trainee on the board. Lunch specials are good with a small black or green tea for free. The food is excellent, and House Special, Lamb, and Milk Cream Curry definitely must try in my opinion. Come back as usual if I am not willing to try other Taiwanese hot pot places.

Published a year ago

Review №67

Published a year ago

Review №68

Published a year ago

Review №69

Not sure what’s up with the reviews — maybe dinner? Lunch was great, service was solid on a Sunday afternoon. It comes with a drink!

Published 2 years ago

Review №70

Published a year ago

Review №71

根本没有服务,服务员之间一直聊天根本不管客人,进门的客人跟空气一样,服务员根本不搭理你

Published a year ago

Review №72

This store does not consider the customer's feelings and is very cold! I arrived at the store when they opened at 11 o'clock, but there were vacancies inside and I continued to wait! I waited for an hour, next time I go back to other nearby stores!

Published a year ago

Review №73

Published a year ago

Review №74

Published a year ago

Review №75

What a wonderful spot if you are looking for a very hot soup! They keep your soup hot throughout the meal.

I may say, I might have found a new spot to dine-in!

Make sure you know your meal beforehand for a quicker service.

Published 2 years ago

Review №76

We had Pearl as our server, she was amazing!! So sweet and considerate of our dietary restrictions!! And great food + ambiance

Published 2 years ago

Review №77

My husband and I have been here twice and each time we received food poisoning. The kitchen and food should be inspected for the well being of customers.

Published 2 years ago

Review №78

Lunch service was great. Definitely won't come at dinnertime as it gets hectic with wait lines and rushed pots.

Published 2 years ago

Review №79

Published 5 years ago

Review №80

The best hot pot I've had so far... / most bang for your buck cheap and better than the other over priced spots I've had .... just good enough I enjoy this place and the bobas #4 ... meat lovers and house special ... call them if u want their attention get extra napkins runny nosy from the heat / to clean area .... the wait is long sometimes

Published 2 years ago

Review №81

Published 2 years ago

Review №82

DO NOT ORDER TAKE OUT HERE. THEY NEVER PICK UP CALLS! THEIR ONLINE WEBSITE SUCKS, CHARGE YOU FIRST AND DIDN'T GIVE ME ANY EMAIL FEEDBACK OR ORDER5 NUMBER

Published 2 years ago

Review №83

Every time I come to this restaurant, the staff is so kind and friendly! They take your order immediately, bring water as soon as you sit down and always ask if there’s anything they can do for us. My friends and I enjoy coming here!! It’s sort of small but there are about 15-20 tables that are near each other and can sit parties from 1-6! Or even larger if tables are combined. My friend got the miso one and I ordered the house special! We loved our time here!

Published 2 years ago

Review №84

My husband and I come here every Sunday and service has always been great especially after the pandemic. We love when Pearl is around because she makes sure nothing’s forgotten and that we have everything we need. She’s the only one who really made an effort to interact with us and it was a nice talk! We’ll be back soon!

Published 2 years ago

Review №85

Published 2 years ago

Review №86

Published 2 years ago

Review №87

小火锅不错,味道很好。

Published 2 years ago

Review №88

Still good after all these years and getting pricey.

Published 6 years ago

Review №89

Published 2 years ago

Review №90

Published 2 years ago

Review №91

This is my favorite hot pot spot. The staff could be nicer thou, my favorite pots to get are number 4 beef they have different spice levels I get hot it hits just right and if you're feeling more adventurous get number 1 the house special it's so delicious 😋 it's pretty small inn there this location parking is always good always find parking

Published 2 years ago

Review №92

Published 2 years ago

Review №93

非常非常一般 对于我们四川口味来说 可以用难吃形容 但是我打两星是因为也可能北方人不能吃辣喜欢吃。我也不知道这么一般 甚至有点难吃的东西怎么这么多人去吃 还排队去吃 我真是无语啊!我永远不会再为这个排队去吃。

Published 2 years ago

Review №94

02/25/23 I visited and I felt diarrhea that night after I back home from the restaurant it’s first but disappointment…and regret……..

Published 2 years ago

Review №95

It was pretty spicy. Flavor was rich. Enough vegetables made me full.

Published 2 years ago

Review №96

Been here a few times. But today would be the last time. I understand that there is always a wait time because this place is always crowded. Today is also crowded but is not as busy as other times I went here. I feel like the staff purposely ignore me. I already waited 30 minutes, before I got seated so when I check in I was ready to order. But the employee working there ignores us. We waited like 20 minutes still no one come to our table so we have to go to the register to order our food. Some tables came in after us already gotten their hot pot while we still haven't received our water. I feel disappointed because many other times this place is busier and I still got better service than this.

Published 2 years ago

Review №97

2 hour wait times

Published 2 years ago

Review №98

Expect long wait times. My review is only for the wait time actually. We got hungry and decided to try next door Fukuoka Hakata Ramen...very satisfied with our decision. Finished eating by the time we got called for our table at boiling point. Will give it a chance again soon.

Published 2 years ago

Review №99

Looooong waiting.
10 partys waiting 5 tables Emtys and Still make it us wait

Published 2 years ago

Review №100

Published 2 years ago

Review №101

Published 2 years ago

Review №102

To many people need more space

Published 2 years ago

Review №103

Love the food, they don't have salt and they don't really check on you 👎

Published 2 years ago

Review №104

Published 2 years ago

Review №105

I had a terrible diarrhea after eating the beef hotpot/hot soup. And my partner had a stomachache and sore throat as well. We didn’t eat anything else that night, so we are pretty sure it’s caused by the hotpot

Published 2 years ago

Review №106

好吃,但失敗都要排隊是個問題。

Published 3 years ago

Review №107

The food was good, there will be likes and dislikes but the service is a 10/10.

Published 2 years ago

Review №108

Food is delicious and always consistent. Expect to wait 30-45 minutes during peak hours, but it is worth the wait.

Published 2 years ago

Review №109

Published 2 years ago

Review №110

Published 2 years ago

Review №111

Published 2 years ago

Review №112

We waited outside for 1 hour. The staff of this family was very incapable of arranging seats. The seats for two people were idle for more than 20 minutes, and they did not arrange seats for 2 people.

Published 2 years ago

Review №113

Love the hot pot especially the milk creamy curry.. and the Chino Hills location always serves good hotpot and employees are very nice and friendly. Highly recommend.

Published 3 years ago

Review №114

服务员态度特别不好,别去了,而且刷了我两遍卡,现在钱还是panding状态,太可恶了!

Published 2 years ago

Review №115

Published 2 years ago

Review №116

Typically we like to do hot pot at home, but in order to get the variety of ingredients that we want it requires a fair amount of people to be present. Boiling Point allows you to have the variety of ingredients you desire without having to go through the hassle of going to the grocery store, washing all the ingredients, and cleaning the mess after. In other words, it’s convenient and we don’t feel like we have to eat our money's worth like we would at an AYCE establishment. Their portions are quite filling and they offer a variety of preset hot pots. We have ordered numerous different kinds of hot pots at different locations and have not been disappointed.

Published 2 years ago

Review №117

Published 2 years ago

Review №118

We came for dinner last night 08/15/22, I ordered the cream top curry pot and my husband got the lamb pot. We got food poisoning from it. We were up all night vomiting and followed by diarrhea. Anyone else got sick from yesterday? Because we got totally different food and we both sick. It used to be a really good restaurant but it went downhill fast, servers are not as attentive as before, they don’t even bother to talk or respond to your request. Never again!!!

Published 2 years ago

Review №119

Love eating here the hot pot here is always amazing

Published 3 years ago

Review №120

Published 3 years ago

Review №121

We came here even tho it was rated only 3.8 at that time. Two of us shared the Taiwanese spicy hot pot and it was super good. I need to warn those who cant enjoy spicy tho coz its very very spicy. We ordered some more green, they re not very fresh, but there is no 4.5 stars so I would just leave 5 🌟 😅 The fermented stinky tofu is good too 🙂

Published 3 years ago

Review №122

My sister has been trying to get me to go to this place. So happy we went. Great service and great good. Love having a personal hot pot rather than a community style hot pot.

Published 3 years ago

Review №123

Love this place but there is always a wait. Try to come earlier to beat the rush. Food is great. Service is not bad too. Make sure to check out their current pronotions for deals. Download their app to earn points each time you make purchases.

Published 9 years ago

Review №124

Delicious!

Published 3 years ago

Review №125

Published 3 years ago

Review №126

Food is great, only issue this location has right now is that the service is a little slow, it was a first experience for some of my friends so we waited a little to choose before we ordered and it took awhile for them to finally take the order. Other than that the food is amazing and we all enjoyed it.

Published 3 years ago

Review №127

I've been to this Boiling Point several times over the years (since 2017?) and I've never had an issue with service. No idea what others are talking about.

That being said, unless you're there right when it opens or during irregular times, you'll probably be in a long wait (~1 hr).

Food is always good though and portions are generally decent.

Published 3 years ago

Review №128

Published 3 years ago

Review №129

室内冷气冻死人,上餐非常慢,差评

Published 3 years ago

Review №130

Lunch $35 for 2 people

Published 6 years ago

Review №131

Published 3 years ago

Review №132

Published 3 years ago

Review №133

Published 3 years ago

Review №134

No training No service at all.Horrible experience .Even there is no guests waiting after me still let me wait 40mins.

Published 3 years ago

Review №135

Ok... good

Published 3 years ago

Review №136

Came In Earlier Today 1/15/22.

Be Prepared For A Long Wait..!!
But If You Like Good HOT SOUP, Then It’s Worth The Wait.

We Both Like Beef, Which Was #4 On The Menu. It Was Very Flavorful and I Highly Recommend It.

I Also Will Recommend Their Honey Black Tea.

However, Todays Service Was A Bit Slow.

Published 3 years ago

Review №137

My girlfriend and I went to this location on a Saturday evening. Same old BP taste. Keroppi served us, she was very nice and quick. Very satisfied!

Published 3 years ago

Review №138

Published 3 years ago

Review №139

Pretty crowded during peak hours. Can use more seating if possible. OK hotpot. Standard Taiwan style hotpot. Pretty much the same experience as we had at Seattle. This place is close to a milk tea shop 鲜芋仙 so that is a plus.

Published 3 years ago

Review №140

Don’t even bother calling to make order about pickup. I’ve called for 30 mins and no one picked up the phone and it’s always saying it’s busy .

Published 3 years ago

Review №141

Long wait. Horrible service. I would fire everyone if I own this place

Published 3 years ago

Review №142

Published 3 years ago

Review №143

在LA去过那么多家沸点,这家真的是最糟糕的,服务态度极差。 To go的餐点追着我给小费, 给我来一句how much tips?? 现在的服务态度都这么强势了吗 我不理解
服务员都不会进行统一培训吗? 让人感觉真的很rude, 本身想给这个态度都要逼着给tip吗😂

Published 3 years ago

Review №144

Excellent food. Love it. 👍

Published 3 years ago

Review №145

因为午餐时间忙就可以挂断电话外卖的吗?顾客会花时间等外卖,而且老板会损失多少订单?这服务烂!

Published 3 years ago

Review №146

Published 3 years ago

Review №147

Riquísimas las sopas

Published 3 years ago

Review №148

Published 3 years ago

Review №149

Good spicy food and fast service. Will come back again.

Published 3 years ago

Review №150

Published 4 years ago

Review №151

Published 4 years ago

Review №152

Published 4 years ago

Review №153

Published 4 years ago

Review №154

For some reason, I can notice that the quality of the food is going down. The cabbages in the pot were bitter. My friends and I had mild stomach aches after we left BP

Published 4 years ago

Review №155

Published 4 years ago

Review №156

Published 4 years ago

Review №157

雖然有疫情但生意還是很好 目前只收現金

Published 4 years ago

Review №158

The service was really good and they explained a lot too us. We shared the Beef Hot Soup and Thai Tomato Hot Soup. The soup was delicious and I would go back again. The line was long so, we had to wait a long time to get a seat.

Published 4 years ago

Review №159

Amazing food. Vincent the young server was so kind amazing service!! Will totally come back to this place! 10/10 recommend!

Published 4 years ago

Review №160

Best food ever

Published 4 years ago

Review №161

Service is too slow...wait for over half hour

Published 4 years ago

Review №162

They are currently open for take out. I think they recently reopened their patio for limited outdoor dining but they aren't allowed to add fire to your pots. All staff members are wearing masks. They have a mobile app where you can earn reward points that can be redeemed for free food and or drinks. If I'm in the area, I will call in to place a to go order. If not, I'll order through a food delivery service.

They have a variety of set pots to pick from. You get to choose a spiciness level of none, mild, medium, spicy, or extra spicy. You also have a choice of rice or vermicelli. Then you can choose to add on sides for an additional cost. The beef pot is my favorite. I opt for mild spicy. My bf likes medium but sometimes the medium is noticeably more spicy than usual. My favorite add on sides are the fried tofu skin and fish tofu. If you order during lunch, you get a free small green tea or black tea. It comes sweetened and they don't give you the option to adjust the sweetness. I usually order their honey green milk tea and their lychee green tea.

When picking up your order, make sure to check if your order is right before leaving! Unfortunately, they tend to mess up on an order here and there. In the past few months, I feel like my drink orders have been messed up almost every other time.

Published 4 years ago

Review №163

门头没有明显标识,不宜寻找。

Published 4 years ago

Review №164

Published 4 years ago

Review №165

Published 4 years ago

Review №166

Published 4 years ago

Review №167

Bowls are lacking for price.

Published 4 years ago

Review №168

Published 4 years ago

Review №169

Published 4 years ago

Review №170

discusting really dirty, i was take out togo. i never order rice but i found it just little piece of rice in my soup... i was really mad and feel throwing up. i will never get food here. really discusting

Published 4 years ago

Review №171

Published 5 years ago

Review №172

Published 5 years ago

Review №173

Published 5 years ago

Review №174

Published 5 years ago

Review №175

不接电话也搞错订单

Published 5 years ago

Review №176

Good is always fresh and delicious, thank you.

Published 5 years ago

Review №177

Good but the service is kind of slow.

Published 5 years ago

Review №178

Published 5 years ago

Review №179

Published 5 years ago

Review №180

Published 5 years ago

Review №181

Published 5 years ago

Review №182

Published 5 years ago

Review №183

Good hotpot

Published 5 years ago

Review №184

A go to for soup lovers. The mini wok in the box. 💓

Published 5 years ago

Review №185

very good place to eat hotpot.

Published 5 years ago

Review №186

Published 5 years ago

Review №187

An excellent spot to get quality hot soup! I really enjoy coming here, everything is great (parking, service, food) and also if you want something sweet afterwards 85°C Bakery is across the parking lot.

Published 5 years ago

Review №188

Published 5 years ago

Review №189

I came to this location yesterday, Thursday the 16th expecting to have a nice dinner with my friends. Paul was my server. It was supposed to be 5 of us, but one of my friends brought his friend, so it became 6 people in total. 2 of us came at 5:45pm to get a table first and then the rest came in later, about 6pm, because of traffic. Paul kept threatening me that he’s going to take one of our tables away while we were waiting for our friends. Then, 4 of my friends came in about 15min later and I already started eating before they came. Paul came to our table and blamed us that we could not have an extra person after telling them it’s 5 people. He also told us that we could not have the table for more than 1 hour and 30 min, he said it’s the policy. While he was at our table, I asked him to turn off the flame and he ignored it. He was kinda angry and confronting back and forth to me during our dinner. We were so mad at him, but we were trying to stay calm to respect other customers. It was our first time having dinner together and Paul ruined our dinner. I will never come back here and absolutely WILL NOT recommend this place to my friends. I would give a zero star if I could. I hope Paul will see this message.

Published 5 years ago

Review №190

Paul was the worst of the worst servers I have ever met in my entire life. My party was 6 people with 1 child sitting at the table for 6. We were trying to fit in and waiting for our friends to come, but Paul kept telling us that they could not let us having our friends coming later. At the same time, they let a party of just 1 person having a 4-people table. Paul was so rude to us and then later he said sorry to one of my friends. He ruined our dinner. I would give a negative star if I could.

Published 5 years ago

Review №191

Published 5 years ago

Review №192

Published 5 years ago

Review №193

Published 5 years ago

Review №194

Published 5 years ago

Review №195

Delicious warm and Soothing

Published 5 years ago

Review №196

Published 5 years ago

Review №197

First time visit, I wasn't impressed. Ordered the House Special Pot, the bowl was small and shallow, didn't hold much stuffs, also, requires frequent adding the broth. I also ordered a side order of beef shank, I was hungry in a short 3 hours afterwards. The ice water cup was tiny and no ice in it. The music was overly loud for this small restaurant. Consider how little you get, the perceive value is low.

Published 5 years ago

Review №198

Published 5 years ago

Review №199

Published 5 years ago

Review №200

Published 5 years ago

Company information
  • 10 photos
  • 200 reviews
  • 3.9 rating
  • Phone: +1 909-591-7888
  • Website: http://www.bpgroupusa.com/
  • Address: 6018, 13089 Peyton Dr, Chino Hills, CA 91709, United States
  • Coordinates: 34.0147549, -117.74411819999999
Categories
  • Hot pot restaurant
  • Asian restaurant
  • Bubble tea store
  • Chinese restaurant
  • Soup restaurant
  • Taiwanese restaurant
Working hours
  • Monday: 11 AM–11 PM
  • Tuesday: 11 AM–11 PM
  • Wednesday: 11 AM–11 PM
  • Thursday: 11 AM–11 PM
  • Friday: 11 AM–11 PM
  • Saturday: 11 AM–11 PM
  • Sunday: 11 AM–11 PM
Service options
  • No-contact delivery: Yes
  • Delivery: Yes
  • On-site services: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Great tea selection: Yes
Popular for
  • Lunch: Yes
  • Dinner: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Comfort food: Yes
  • Late-night food: Yes
  • Small plates: Yes
  • Vegetarian options: Yes
Dining options
  • Lunch: Yes
  • Dinner: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Family friendly: Yes
  • Groups: Yes
  • Tourists: Yes
  • University students: Yes
Planning
  • Usually a wait: Yes
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
  • High chairs: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
  • Parking: Yes