Smart & Final Extra!

240 S Diamond Bar Blvd, Diamond Bar, CA 91765, United States

Smart & Final Extra!
About the Company

Smart & Final Extra! is the warehouse grocery store where households, businesses, non-profits and community groups find great savings on groceries, supplies, produce, fresh meat, frozen foods, dairy and deli. For convenient, quick delivery, please visit our website.

Reviews
Review №1

Published 2 years ago

Review №2

The employees were not able to find things that they had in stock due to poor organization and the customers that go here were definitely very annoying and pushy.

Published 2 years ago

Review №3

Super long lines, only one cashier. That cashier is to busy looking up things on customers cell phone!? Paid no attention to long lines. Finally opened another register but did not take next in line. Last in line was helped first. Still waiting in line when cashier told my wife "chill out you gotta have patience " ... horrible customer service. Should have left product at register and gone across the street to "sprouts". And that is where we will go from now on.. will never shop at smart (ass) & final . Guess that's why they call it final! Will definitely post this experience.. will get friends & family to shop elsewhere. There's plenty choices out there. Like winco , and sprouts and it's right across the street better parking easier to get in and out and never more then 2 in line before manager takes you to a new register. Why shop with you. Speaking of management where are they? Hiding in the office? I've never seen management support on the sales floor. P.s. I would have given no stars but it would not let me. Seriously your not worth 1 star.

Published 2 years ago

Review №4

日常飲食食材與生活用品應有盡有,價格平常,偶爾可以遇到特價優惠。

Daily food ingredients and daily necessities are all available at normal prices, and you can occasionally encounter special offers.

Published 2 years ago

Review №5

Published 2 years ago

Review №6

Excellent

Published 2 years ago

Review №7

Nothing says “don’t shop here” quite like a bathroom code.

Published 2 years ago

Review №8

Great prices and the same applies to employees

Published 2 years ago

Review №9

Published 2 years ago

Review №10

I had an exceptional experience with Alan recently. From the moment I approached the checkout, he greeted me with a warm smile and a friendly demeanor. Alan was incredibly efficient and handled my transaction with precision and care. What stood out the most was His willingness to go the extra mile he patiently answered my questions about a product and even helped me find a last-minute item. It's clear that Alan takes pride in his work and genuinely cares about customer satisfaction. I left the store feeling valued and appreciated. Kudos to Smart & Final for having such a dedicated and personable team member!

---

Published 2 years ago

Review №11

Published 2 years ago

Review №12

Published 2 years ago

Review №13

Quick day in and out. Was disappointed by spoiled food in the deli section. Took prosciutto and mozzarella dated best buy Sept, 18,24. On the way home we were starving and decided to munch on lunch meat. It was already bad and sour tasting "Beretta" brand disgusting.

Published 2 years ago

Review №14

Great store. Everything was pretty well stocked. They also have cooked whole chicken

Published 2 years ago

Review №15

Always exactly the right place to go for taking care of a bigger group.

Published 2 years ago

Review №16

Published 2 years ago

Review №17

Published 3 years ago

Review №18

Published 3 years ago

Review №19

Although it's a little pricey, they serve quality sushi rolls.

Published 3 years ago

Review №20

Published 3 years ago

Review №21

A market that still gives you a rain check when they run out of their advertised sales items.

Published 3 years ago

Review №22

Good products and Produce

Published 3 years ago

Review №23

Friendly customer service by cashier

Published 3 years ago

Review №24

Published 3 years ago

Review №25

Published 3 years ago

Review №26

Published 3 years ago

Review №27

Published 3 years ago

Review №28

Published 3 years ago

Review №29

Published 3 years ago

Review №30

Published 3 years ago

Review №31

I absolutely love this place! This is a good middle ground between Costco & normal grocery stores. However, the prices here are outstanding! Every time I check out, I’m stunned at how low my bill is compared to other stores. There is a large parking lot, the store is always well stocked, clean and organized. Everyone is very friendly and I’ve never been stuck in a long checkout line.

Published 3 years ago

Review №32

Published 3 years ago

Review №33

Published 3 years ago

Review №34

All the produce are spoiled. Avocados are over ripened and the pulp is an oozing mushy mess. Mangoes are also over ripened.

Who the hell is in charge of produce??? Fire them!

Ohhh, the restrooms are super filthy as well.

Published 3 years ago

Review №35

Parking was easy, and the food selection was great. Fast check out.

Published 3 years ago

Review №36

영업장에서 가까워 좋고 저렴하게 구입을 할수 있어 더 좋아요

Published 3 years ago

Review №37

Published 3 years ago

Review №38

Daily shopping

Published 3 years ago

Review №39

Just ran in for bread..it was on the shelves! Imagine that!
Good store

Published 3 years ago

Review №40

Published 3 years ago

Review №41

Very good and organized store. Thank you

Published 3 years ago

Review №42

Great fresh produce, variety of items and great customer service.

Published 3 years ago

Review №43

very convenient

Published 3 years ago

Review №44

Most fun shopping in 3 years. Lots of variety, very pleasant helpers, great prices! Made my day!

Published 3 years ago

Review №45

Google wants me to update my review so I'll say this, after you've had a bad experience at a business it's hard to be charitable. I've had some bad experiences at this store so I avoid going there. Today I stopped and got some flowers and got out of there in a reasonable time. Previously the cashier started a conversation with the customer in front of me and another line opened- and took the people behind me. Then the lady in front of me pulled out a hand full of coupons and I waited for them to stop talking (you can't talk and work at the same time) until finally I gave up and left my 5 items on a display and left. The customers behind me that had been taken by the other cashier had all checked out while I was still in my line. This happened a few times at this store and that was the last straw. I gave 4 stars this time because they are getting better. Maybe they'll get up to 5 starts at some point.

Published 3 years ago

Review №46

Published 3 years ago

Review №47

I like the different items you can find here. The prices are decent, good on some items but when they have sales the sales are really good. For parties or sport snack bars this is the place for all the essentials.

Published 3 years ago

Review №48

Place is fully stocked. I was able to pick up everything I was looking for.

Published 3 years ago

Review №49

Published 4 years ago

Review №50

Great prices, and excellent service. Baking for family dinner later and needed a few things (isn't that how it always works?) found everything I needed including foil pans for the cinnamon buns.

Baking season here again, with butter cake, and pies in the works.

Open early, no crowds, and the items i need to get going and get my baking done

Published 4 years ago

Review №51

Good

Published 4 years ago

Review №52

Published 4 years ago

Review №53

Clean, well stocked and friendly

Published 4 years ago

Review №54

Published 4 years ago

Review №55

The store isn't too crowed, has a nice stock and great Ac.

Published 4 years ago

Review №56

I Don't visit Smart and Final too often because every time I've shopped there the prices on my receipt don't match that which is displayed! Today it was disposable aluminum trays. Price displayed was 99 cents. I was charged $1.09. Won't be returning any time soon.

Published 4 years ago

Review №57

Published 4 years ago

Review №58

The people are the problem.
Lazy, half engaged work brain others not t not caring.
Update:
This time we were in we got a better cashier, I needed Dry Ice.
She was pleasant and helpful.
No attitude

Published 4 years ago

Review №59

Published 4 years ago

Review №60

Published 4 years ago

Review №61

Easy on / off the 60 frwy, good parking clean and organized store

Published 4 years ago

Review №62

Published 4 years ago

Review №63

Published 4 years ago

Review №64

Published 4 years ago

Review №65

Experience was great! Found everything I needed in and out less than 5 minutes.

Published 4 years ago

Review №66

Great selection and service

Published 4 years ago

Review №67

So I called the store and I wanted to see how late they were open. However when I started to talk about the new Fortnite Battlepass the manager hung up.

Published 4 years ago

Review №68

10/10 I visited from South Dakota and two employees named Kyle Catalano and his manager Nicole were verrrrryyyy helpful idk what they get paid but it definitely deserves to be doubled. They helped me find some jolly ranchers, foam cups, sprite, cough syrup, and lemon bar mix.

Published 4 years ago

Review №69

Charlene the cashier was angry and lacks customer service skills if you don't want to work others do,I don't need your ugliness stay home! !!!!!!!
3/23/22
Another visit and Another disappointment both cashiers did not know how to charge item and when they ask the manager he didn't want to come out from the office and left me waiting!!!
No customer service from cashiers or the manager in charge tonight ridiculous with you people.

Published 4 years ago

Review №70

Great choices with super prices!

Published 4 years ago

Review №71

Spoke to a manager just to make sure they had the item I was looking for. I explained that every S&F I went to, they were out of stock. I thought it was weird when they gave me an answer right away (didn’t check inventory). Told me they had everything in stock. Drove my 20 miles to this location. They didn’t have it. Thanks.

Published 4 years ago

Review №72

Published 4 years ago

Review №73

Published 4 years ago

Review №74

Just like any other stores, Smart and Final has some good deal and some just ok deals. I go here just because it's the one closer to my place but I had an unpleasant experience with one of the cashiers. She's a little bit rude, I only have 2 items and as soon as I walked into her register to pay ... she hands down the sign closed and tells me oh I'm closed and didn't even bother to say anything else and just gave me that "look" .... if you have no manners young lady ... better start learning coz that's not gonna get you anywhere in life. Don't work in an environment where you deal with customers if you don't know how to have good customer service ...

Published 4 years ago

Review №75

Too expensive now...will never go back !

Published 5 years ago

Review №76

Like this place. Most of the time i go there a encounter lots of good looking women. Not employees but customers. Helps with the hole shopping situation.....

Published 5 years ago

Review №77

Very helpful with our large order of frozen Turkeys!

Published 5 years ago

Review №78

Published 5 years ago

Review №79

Published 5 years ago

Review №80

The customer service is the best I have ever seen in any store. It is a very clean store, down to the restrooms 🚻 .

Published 5 years ago

Review №81

Published 5 years ago

Review №82

Published 5 years ago

Review №83

Published 5 years ago

Review №84

Published 5 years ago

Review №85

Published 5 years ago

Review №86

Published 5 years ago

Review №87

Published 5 years ago

Review №88

Published 5 years ago

Review №89

I came yesterday morning and there was too many people in line waiting to be helped at register. We (customers) we’re complaining and there was only two cashiers working the manager was being paged and someone said she was outside smoking??? Come on Management you need to be present and support your employees and more so make it efficient for your customers to get in and out. That manager gets a thumbs down!! Kudos to the two cashiers that were working hard and eager to customers out the door!

Published 5 years ago

Review №90

Published 5 years ago

Review №91

Published 5 years ago

Review №92

Published 5 years ago

Review №93

Great Staff! Always friendly people willing to help and carry a small conversation or two

Published 5 years ago

Review №94

Published 5 years ago

Review №95

Published 5 years ago

Review №96

Published 5 years ago

Review №97

Published 5 years ago

Review №98

Published 5 years ago

Review №99

시설과 서비스 그리고 맛이 아주좋쿠요. 빨리나옴니다.

Published 5 years ago

Review №100

Published 5 years ago

Review №101

Very nice experience. I'm their loyal customer and due to pandemic, I like to shop there in the early morning and love their fresh produce, especially apples, not very big in size and avocado. Prices are relatively cheap in comparing with Albertsons. Services are very good and friendly.

Published 5 years ago

Review №102

Good.

Published 5 years ago

Review №103

Has a larger selection of items from produce meat and general items. Found a coyple of items on sale that I was looking for. I will go back

Published 5 years ago

Review №104

Store with courteous employees.

Published 5 years ago

Review №105

Published 5 years ago

Review №106

There was a foul smell, like a dirty mop, in the air on the bakery/produce side (and I was wearing double masks). It made me want to walk out.

Published 5 years ago

Review №107

Absolutely great experience and amazing customer service. I'll be back again and again. 💯💯💯

Published 5 years ago

Review №108

It's convenient to my house. Great bakery and produce department. Nice people work there.

Published 5 years ago

Review №109

This Costco Target shopper was pleasantly surprised at the pretty good produce selection. RAOS spaghetti sauce too

Published 5 years ago

Review №110

Great store great items except tomatoes were lacking in a size and no regular tomatoes except for the big beefy ones. Nothing in between.

Published 5 years ago

Review №111

Nice selection of items that are not available at other markets. The demerits are due to some of the staff that sour the experience. One cashier is noticeably hostile and passive-aggressive. I have my private theory as to why which I will not share here. But if true is quite disappointing in this day and age.

Published 5 years ago

Review №112

Published 5 years ago

Review №113

Has FRESH MEATS a well stocked store 👌

Published 5 years ago

Review №114

Published 5 years ago

Review №115

Great as usual

Published 5 years ago

Review №116

Published 5 years ago

Review №117

I have been 20 deep in the checkout line and never waited more than 3 minutes

Published 5 years ago

Review №118

Big store and very clean friendly workers

Published 5 years ago

Review №119

Awesome! I always do my groceries there! ❤️❤️❤️

Published 5 years ago

Review №120

Excellent service. Not busy.

Published 5 years ago

Review №121

Published 5 years ago

Review №122

Good store for quality & quantity Fresh produce ! Love it.

Published 6 years ago

Review №123

The employees are rude and condescending.
There is one cashier. I can’t remember her name but she is great...Julia I think.
I won’t be returning to this location.

Published 6 years ago

Review №124

Great always find what I came to get and some.

Published 6 years ago

Review №125

Published 6 years ago

Review №126

It's always good, good costumer service and prices

Published 6 years ago

Review №127

Published 6 years ago

Review №128

Got there a few minutes after 6am, but store not open, waited but employees seemed to not care that people were waiting.

Published 6 years ago

Review №129

Mice people, very clean place.

Published 6 years ago

Review №130

Published 6 years ago

Review №131

Published 6 years ago

Review №132

Published 6 years ago

Review №133

Published 6 years ago

Review №134

Safe, and clean, plexi glass, stickers on the floor for 6 feet distancing...

Published 6 years ago

Review №135

Great employee's! They we're very helpful, thanks team..!

Published 6 years ago

Review №136

Published 6 years ago

Review №137

This location is outstanding. Variety of products and friendly staff

Published 6 years ago

Review №138

Published 6 years ago

Review №139

Published 6 years ago

Review №140

Published 6 years ago

Review №141

I like the new check out system, it's very easy to speed through the line. Plus, everything is so well organized and easy to find. The produce is fresh and the rotisserie chickens is so good. I like this location because it's not very crowded and the check out is fast.

Published 6 years ago

Review №142

Published 6 years ago

Review №143

Published 6 years ago

Review №144

Published 6 years ago

Review №145

Published 6 years ago

Review №146

Published 6 years ago

Review №147

Published 6 years ago

Review №148

Published 6 years ago

Review №149

Published 6 years ago

Review №150

awesome shopping experience

Published 6 years ago

Review №151

Very professional staff, help full, kind.

Published 6 years ago

Review №152

Very clean and organized during COVID. Friendly cashiers. Most things in stock.

Published 6 years ago

Review №153

Great place to shop, checkout lines move quickly.

Published 6 years ago

Review №154

Published 6 years ago

Review №155

Please follow and like Rana Insurance Facebook and Instagram PLEASE

Published 6 years ago

Review №156

Published 6 years ago

Review №157

Published 6 years ago

Review №158

Nice store ok prices

Published 6 years ago

Review №159

Published 6 years ago

Review №160

Published 6 years ago

Review №161

So fully stocked especially for the pandemic. Really grateful

Published 6 years ago

Review №162

This place is always nice and friendly. Their bakery is very good especially their cookies!

Published 6 years ago

Review №163

Published 6 years ago

Review №164

Published 6 years ago

Review №165

Published 6 years ago

Review №166

Published 6 years ago

Review №167

Published 6 years ago

Review №168

Published 6 years ago

Review №169

I was very impressed in how the store has organized for COVID. They have a queing system that when the next register is open you go to it. No one on your back pushing you slog and rush. It was a very relaxing and awesome experience. Great idea!!!

Published 6 years ago

Review №170

I always find what I need. Thank you for your hard work.👍

Published 6 years ago

Review №171

Nicely arranged & pleasing esthetic.
Has most everything you need & is one of the nicer smart & finals.

Published 6 years ago

Review №172

Published 6 years ago

Review №173

Published 6 years ago

Review №174

Published 6 years ago

Review №175

Nice place. Staff is friendly

Published 6 years ago

Review №176

Published 6 years ago

Review №177

Published 6 years ago

Review №178

Published 6 years ago

Review №179

Pleasant place for shopping. Staff are pleasant, gotta watch the way they charge some of your food items though they sometimes will charge you a regular price on items that are on sale. Also the HOT roasted chicken has no aluminum bags/containers to carry it in so you end up burning the heck out of your hands. I asked for something but they just said "well you can buy a bag", other than that it's a decent place to shop but I've never been to a Smart & Final that I actually loved.

Published 6 years ago

Review №180

Published 7 years ago

Review №181

Friendly helpful workers always clean with good looking produce at market prices .

Published 7 years ago

Review №182

Published 7 years ago

Review №183

Published 7 years ago

Review №184

Great

Published 7 years ago

Review №185

Published 7 years ago

Review №186

Published 7 years ago

Review №187

Published 7 years ago

Review №188

Very good store

Published 7 years ago

Review №189

Published 7 years ago

Review №190

Published 7 years ago

Review №191

Published 7 years ago

Review №192

Published 7 years ago

Review №193

Published 7 years ago

Review №194

Published 7 years ago

Review №195

Line was way too long.

Published 7 years ago

Review №196

Great prices; excellent, friendly cashier. I'll be back.

Published 7 years ago

Review №197

I always find what I need. Shelves are always well stocked. Quite a few items have larger size than the regular markets, but generally also have regular size items. Most clerks are very patient and with very friendly attitudes. Love shopping here. Just wish it was closer to the community where I need it the most.

Published 7 years ago

Review №198

Published 7 years ago

Review №199

Quick and convenient.

Published 7 years ago

Review №200

Published 7 years ago

Company information
  • 6 photos
  • 200 reviews
  • 4.4 rating
  • Phone: +1 909-444-0044
  • Website: http://www.smartandfinal.com/store
  • Address: 240 S Diamond Bar Blvd, Diamond Bar, CA 91765, United States
  • Coordinates: 34.0217279, -117.8094824
Categories
  • Grocery store
  • Discount supermarket
  • Grocery delivery service
  • Produce market
  • Supermarket
  • Warehouse store
  • Wholesale grocer
  • Wholesaler
Working hours
  • Sunday: 6 AM–10 PM
  • Monday: 6 AM–10 PM
  • Tuesday: 6 AM–10 PM
  • Wednesday: 6 AM–10 PM
  • Thursday: 6 AM–10 PM
  • Friday: 6 AM–10 PM
  • Saturday: 6 AM–10 PM
Service options
  • Kerbside pickup: Yes
  • Delivery: Yes
  • In-store pick-up: Yes
  • In-store shopping: Yes
  • Same-day delivery: Yes
Highlights
  • Great produce: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Quick visit: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • SNAP/EBT: Yes
  • Credit cards: Yes
Parking
  • On-site parking: Yes