Starbucks

14170 Crenshaw Blvd, Gardena, CA 90249, United States

Starbucks
About the Company

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

Reviews
Review №1

The staff is amazing, love them.

Published at a month ago

Review №2

Sorry service and my drink was wrong and over priced. How is this possible I go to multiple Starbucks and the price is the same but not at target.

Published at 2 months ago

Review №3

Horrible customer service

Published at 2 months ago

Review №4

Published at 2 months ago

Review №5

Worst place to order from in the morning, if you dont have a car and are in a rush to catch a bus for work. Today, I pre-ordered a food and drink for in person pick-up and headed over to the place, arriving a minute after the expected pick-up time. The doors were locked, even though the store hours online and on the door of the store say it opens at 5 am. It was 5:52 am when I was outside knocking on the door trying to get the staffs attention. One staff member saw me and quickly looked away while another continued to make drinks. I was knocking loudly repeatedly for about 3 minutes before the girl taking the drive thru orders turned around and signaled that I needed to wait 3 minutes for someone to come over and help me. I know 3 minutes passed because it was 5:55 am when I checked at the time after that girl signaled to me. I was in a hurry to catch my bus which is across the street and arriving in 6 minutes by that point, but thought it wouldnt be so bad to wait since I could see the food part of my order, along with other orders, waiting in the in person pick-up section and assumed they were making my drink when I didnt spot it on the counter. Then, the lady that wouldnt even look at me when I was knocking and trying to signal that my order was right there on the counter, finally comes over to a door, but it isnt the door Im at and she starts walking back to the area where she came from because Im not at the door she went toward, until I started knocking and waving again. Then she just looked at me like I was annoying and dumb and pointed at the door she was near. I then ran to the door she was near, just for her to take her time walking to the door and to tell me that they dont open until 6 am, when it clearly says 5 am on the sign by the door she is standing in front of. I then told her I am here to pick up my order, giving her my name, and she just rolls her eyes and walks away after telling me to wait outside. I see her grab my food item and start walking toward me, but then she goes and places it back to where she got it and goes somewhere else. I realized then, that nobody even made my drink during the time it took me to get to the store and then get ignored, but they were somehow able to get drinks done for all the drive thru people and other people who hadnt arrived to pick-up their order from the walk-in counter. At that point, I really just wanted to ask for my food item and just leave, but as it was a pre-order, it was already paid for, and I wasnt going to just throw away my money because someone was too lazy to actually do their job. When my drink was finally done, instead of the lady grabbing my food item from from the worker side of the counter, which is faster since shes already on that side and can easily grab the food item, she goes all the way around the counter to the order pick-up spot, still walking slowly, and then makes her way toward me. She didnt even say anything when she opened the door to give me my items. She just looked me up and down, so I just grabbed my order and said thank you because I didnt have time to argue with her and someone had arrived to pick-up their order, so I didnt want to waste their time, just like mine was. After that, I missed my bus, and I couldnt even enjoy my food and drink as my mood had been ruined by that employee. At that point, I just wished I had my money and time back. It was even more upsetting as I hadnt had any problems with order pick-up whenever I went in the afternoon. The other workers Ive met at different hours and days were so nice and speedy with my order. Its the reason I thought itd be okay to do an order pick-up on an important day, early in the morning, when I needed to get breakfast and caffeine the most. The point of order pick-up is to be able to walk in, grab your order, and go. It shouldnt take more than three minutes to get your order after it is marked as ready for pickup. It really makes me reconsider going there in the future, which sucks because its in a convenient location where I transfer busses.

Published at 2 months ago

Review №6

Published at 2 months ago

Review №7

Published at 3 months ago

Review №8

Published at 3 months ago

Review №9

Published at 3 months ago

Review №10

Published at 3 months ago

Review №11

Published at 4 months ago

Review №12

Published at 4 months ago

Review №13

Published at 4 months ago

Review №14

They say is close When it show in the app and Google open Suck Starbucks Service : 1/5

Published at 4 months ago

Review №15

No long lines to wait. Staff is friendly and helpful Parking: Never a long wait. Orders are complete and they come with a friendly smile. Food : 3/5 |

Published at 5 months ago

Review №16

Great

Published at 5 months ago

Review №17

Published at 6 months ago

Review №18

Published at 6 months ago

Review №19

Published at 6 months ago

Review №20

Published at 6 months ago

Review №21

I live near this Starbucks I go here on a regular in the drive tru I always order the same drink every single time ! Some days they make my juice exactly right and many other days is awful! I always have to tell them please do not add water in my Dragonfruit Lemonade Juice, they would answer back and tell me we do not add any water ! Then why does my drink taste like water majority of the times if I wanted water on ice then I would order just water ! This is ridiculous it makes no sense that this keeps happening! I have to ask every time is Edward there because he is the only one that seems to know how to make the juice ! This needs to stop like I want juice not water juice !

Published at 6 months ago

Review №22

Published at 7 months ago

Review №23

The place is so pretty and nice, it was also really clean.

Published at 7 months ago

Review №24

Published at 7 months ago

Review №25

Employees are rude they don t hire blacks and close the lobby at 8:30. They also escort you to the bathroom like a two year old. They are a disgrace to the Starbucks empire.

Published at 7 months ago

Review №26

Published at 7 months ago

Review №27

Great service!!!!

Published at 7 months ago

Review №28

Published at 7 months ago

Review №29

Friendly staff!!!

Published at 7 months ago

Review №30

Published at 7 months ago

Review №31

Published at 8 months ago

Review №32

Published at 8 months ago

Review №33

It good environment

Published at 8 months ago

Review №34

Fast service

Published at 8 months ago

Review №35

Excellent dish

Published at 8 months ago

Review №36

Published at 8 months ago

Review №37

Published at 8 months ago

Review №38

Just left about 5 minutes ago. Usually great service. However, today I was denied hot water and was denied access to order a tea. I was discriminated against during my visit. Truly upsetting and saddening. I am a regular and probably spend a couple hundred a month at this location. I also tip frequently. However, due to me ordering a water today, I was treated like a piece of dirt. Truly upsetting.

Published at 8 months ago

Review №39

Published at 9 months ago

Review №40

Published at 9 months ago

Review №41

Published at 9 months ago

Review №42

Just no real atmosphere to chill in,,, have been to much better.

Published at 9 months ago

Review №43

Friendly batista at the drive-through

Published at 10 months ago

Review №44

Published at 10 months ago

Review №45

Drive thru only. Love that lemon loaf

Published at 10 months ago

Review №46

Published at a year ago

Review №47

Published at a year ago

Review №48

Published at a year ago

Review №49

Published at a year ago

Review №50

Published at a year ago

Review №51

Published at a year ago

Review №52

This place was Quick ! 9:45 am on a Wednesday. Nor bad. I went inside, Of Coarse the Drive through was 6 cars deep. But, on the inside, I was #1 in line! Whoop-Whoop Food : 5/5

Published at a year ago

Review №53

Every time I come here they do the apposite of what I ask for , for example today I asked for two hot grande light caramel maciato , instead I got no caramel and to cheese dainish and they never gave me a receipt , when I went up there they didnt even get the order right and the manager said if I got a free drink by them bc there was only charged for 3 items , .....I was like I payed for everything

Published at a year ago

Review №54

Published at a year ago

Review №55

I really enjoy the double bacon cheese sandwich and a grande caramel macchiato...

Published at a year ago

Review №56

A delicious coffee in an excellent place, Starbucks is the best! Parking: The parking lot is very large.

Published at a year ago

Review №57

Consistent and attentive to modifications of the beverages. Always polite and quick.

Published at a year ago

Review №58

Published at a year ago

Review №59

Excellent! Lines move fast. Great service!

Published at a year ago

Review №60

Published at a year ago

Review №61

Published at a year ago

Review №62

This Starbucks has NEVER gotten a simple frozen lemonade right and their cold foam might as-well be labeled as milk.

Published at a year ago

Review №63

Horrible. Too many homeless people hanging around, was in the drive through more than 20 minutes,and drink was watery no flavor...... Parking: Homeless all around , dirty

Published at a year ago

Review №64

I SEEN WHEN THEY LEFT THE DRINKS AT THE DRIVE THRU WINDOW, SUCKS.... BUT I LOVED THEIR SERVICE Food

Published at a year ago

Review №65

Published at a year ago

Review №66

I came today to order a matcha iced the service was rude as heck the person at the first cashier left me at the register because they were out of chai then the second barista a guy ordered my drink wrong and argued me down about how I asked for it instead of apologizing I needed waiting ten minutes for an ice matcha latte

Published at a year ago

Review №67

Published at a year ago

Review №68

Published at a year ago

Review №69

good service

Published at a year ago

Review №70

This Starbucks is my favorite. Most of the time, they have excellent customer service on the weekdays; however, on the weekends they have very, very bad customer service. They never made my drink right. They have the same supervisor every weekend in the afternoon. He is very very rude and argumentative. Instead of checking my order, and making corrections; he comes to the drive thru window and agrees. He doesnt have any leadership skills, he is bad example to the Starbucks employees.

Published at a year ago

Review №71

LOVE COFFEE

Published at a year ago

Review №72

Ordered an iced London fog with oat milk, but it came back watery :/ The vibes are good though, and the baristas are really friendly. Ive enjoyed every song theyve played over the speakers so far. Lots of seating with tables, so its a good place to study

Published at a year ago

Review №73

Friendly service. Ill be back. You should come too.

Published at a year ago

Review №74

I came here September 2nd and was helped by these two polite employees working the register. I m assuming one was in training and the other was training him. I ordered my order with no problem. Everything was fine. Until I tried my Matcha frappe, where I noticed it tasted like strawberry water. I contemplated on taking it back to the counter and asking them to make it again. I deal with really bad anxiety. However, didnt want my money to go to waste. I informed them I didn t like my drink and that I d like to have a strawberry açaí refresher instead. She says OK and begins to ring me up for the drink. I ask her may she refund the frappe so that I can use that money to pay for the refresher. She says it s Okay shell just give it to me for free. I tell her I d rather be refunded and pay for the refresher because the frappe cost more. She says she ll have to speak to her supervisor. Jose came out and he wasn t carrying welcoming energy. They tried to find my order on their register, but couldn t so they asked me to pull up my order on the app. I asked him how do I do that? He says nothing so I figure it out myself. I showed him what I thought was my most recent order and he just takes my phone out of my hand without my permission. He then says that s not the right order and gives me my phone back. After a while he was able to refund me. I walk away quickly due to me being uncomfortable with his attitude and energy. I come back because I realized he did not take my order for the new drink that I wanted. So I m just standing there. There are no other customers in line. I see him, see me standing there, but he chooses not to ask if there s anything else I need help with. He looks over my way a few more times, and says nothing doesn t approach me and ask me did I forget something or anything. I don t appreciate him not acknowledging me as a customer, a paying customer at that. I m not sure what type of preconceived notions Jose may have had about me. I wasn t a rowdy customer. I wasn t a loud customer. I was very polite, as always. (Doesn t training consist of tests that prevent this unconscious bias?) The other two that were helping me in the beginning disappeared. Jose even brings out this girl from the back and intentionally tells her to work the opposite register from the one I was standing in front of, the exact same one that he refunded me on. After me meeting their supervisor, it all makes sense why majority of the other employees are rude and unprofessional. Its because their supervisor sets that example. The girl he brings out sees me waiting there with a confused look on my face and then asked me if I need help. She even apologizes. However, she shouldn t of apologized. It was not her fault. It was her supervisor s fault. She takes my order and I go about my day. I began to sit and eat my sausage, egg, and cheddar sandwich that I bought in the first order but I noticed something inedible on my egg. I have provided a picture below. I couldn t eat it with whatever that was on there. I wanted a refund for that too but after the uncomfortable situation that I was in regarding the refund of the horrible drink I just left. Make sure you check your egg sandwiches before eating them.

Published at a year ago

Review №75

Published at a year ago

Review №76

Published at a year ago

Review №77

Published at a year ago

Review №78

My favorite

Published at a year ago

Review №79

Published at a year ago

Review №80

Published at a year ago

Review №81

Rude service !!!

Published at a year ago

Review №82

As usual good ol Starbucks atmosphere. Loved it

Published at a year ago

Review №83

Love the dragon fruit lemonade

Published at a year ago

Review №84

horrible got rotten milk or foam nasty and they still have attitude about it male manejer looks at me like Im asking for free stuff no just do it right will never return I will stick to my Starbucks Gage and Central Ave maybe u should go get training there again

Published at a year ago

Review №85

Great customer service and great place to eat

Published at a year ago

Review №86

Published at a year ago

Review №87

Published at a year ago

Review №88

Starbucks Is My Favorite! I Love The Mocha Cookie Crumble Frappe. With Extra Caramel ! Or The Pineapple Refresher With Lemonade With 6 Pumps Of Liquid Cane Sugar ! So Good! I Would Definitely Recommend To A Friend Or Family Member !!

Published at a year ago

Review №89

Published at a year ago

Review №90

Drive-thru is always packed. Good size of parking lot for order inside.

Published at a year ago

Review №91

This is the only starbucks in the area where every time I come my drinks are made to perfection. The employees are always very nice and definitely know what they re doing !

Published at a year ago

Review №92

Great service. Will visit again.

Published at a year ago

Review №93

Published at a year ago

Review №94

Published at a year ago

Review №95

Published at a year ago

Review №96

They didnt have trinity cups and my bacon gudda never have enough bacon and its doesnt be cooked open faced like I ask Vegetarian options: Grilled cheese, non dairy something with a black pepper bean wrap..vegetarian cheese potatoes breakfast wrap

Published at a year ago

Review №97

Published at a year ago

Review №98

I love their Honey citrus tea A.K.A. Medicine Ball

Published at a year ago

Review №99

Published at a year ago

Review №100

Published at a year ago

Review №101

Oh, I have ordered oatmeal here seven consecutive days. It gets delivered my Uber. Every single the oatmeal was wrong either didn t have any cream minute. Orit had so much cream and it became soup. 50 percent of the time it comes with the nuts and sugar and sometimes not. Three times I did not come with a spoon so I could not eat it. At least I was able to drink one.

Published at a year ago

Review №102

Published at a year ago

Review №103

Published at a year ago

Review №104

Published at a year ago

Review №105

Published at a year ago

Review №106

The staff here is hustling! And verypolite and in top of every request! Super busy with walk-ins and drive-thru. Store needs sweeping, tables need wiping, bathroom needs attention (soap dispenser is broken). But coffee was perfect, fast. Parking: Awkward with drive-thru, be patient

Published at a year ago

Review №107

Published at a year ago

Review №108

Published at a year ago

Review №109

Published at a year ago

Review №110

Published at a year ago

Review №111

They always make my orders fast and good.

Published at a year ago

Review №112

Published at a year ago

Review №113

Published at a year ago

Review №114

The place is so pretty and nice, it was also really clean. The person helping us out also was really nice. They were really quick too.

Published at a year ago

Review №115

Published at a year ago

Review №116

Published at a year ago

Review №117

Published at a year ago

Review №118

Published at a year ago

Review №119

The best coffee

Published at a year ago

Review №120

Published at a year ago

Review №121

Published at a year ago

Review №122

Arrived at 8pm and store was closed

Published at a year ago

Review №123

This is my favorite Starbucks.

Published at a year ago

Review №124

Published at a year ago

Review №125

Slow service

Published at a year ago

Review №126

My place to go to when I wanna get away with coffee and bagels.

Published at a year ago

Review №127

Rude staff shai They don t care fine in order

Published at a year ago

Review №128

Great customer service and My Caramel Frappe was great Parking: Parking lot is Available Kid-friendliness: Staff was very friendly to My child when she placed her own order, in which she loved feeling important LOL Wheelchair accessibility: Wheelchair accessibility is provided

Published at 2 years ago

Review №129

Published at 2 years ago

Review №130

Best place to drive thru for a quick refresh. Mango dragon fruit lemonade is the best!

Published at 2 years ago

Review №131

Published at 2 years ago

Review №132

Listen, this particular Starbucks is closer to my work place so I tend to go to this particular one more so than any other Starbucks.. However, I ve to reconsider going to another one either close to my home or drive a little out the way to another Starbucks. This one is SLOW. No matter how early I get there I still end up running late for work. Not only that, they always mess up on my drink, and I order the same drink every single time. Also, they are not the most friendliest people. I understand Starbucks workers are under pressure to make people s favorite drinks correct and they do take a lot of verbal abuse from their customers. I keep that in mind, so I am still always polite. But I do get a tad bit frustrated with their service. Slow & they never get my drink correct Even when I show them a picture of exactly what my drink should look like and the exact ingredients to add they still sometimes mess up. Even giving me a cold drink when I ordered hot. They make that mistake a lot. Now I ve to wait longer for them to make another drink. At this point, I don t care if they get robots to make my coffee, as long as the robot can make it fast and accurate. Because the humans there are tired, overwhelmed, not friendly & understaffed.

Published at 2 years ago

Review №133

Published at 2 years ago

Review №134

Published at 2 years ago

Review №135

Dont give up enough time to look at menu while in drive thru

Published at 2 years ago

Review №136

Poor experience! Drinks not made according to recipe and food quality . I ll let you be the judge Whatever happened to STARBUCKS!!!

Published at 2 years ago

Review №137

Fast, clean and friendly, they have wifi for customers which never hurts. Parking: Enough big, more than 25 cars Wheelchair accessibility: Several entrances, one at street level and another with a ramp

Published at 2 years ago

Review №138

My name is glenda i usually stop by my cafe every morning this morning i ordered my coffee it was a latte with coconut milk and an extra shots of coffee and my well what i mean is my coffee the day of was horrible terribly ugly i dont know if they put me another milk or what but it was terrible I couldnt drink it. I only ask that you pay attention to what you are doing, I am sure that my coffee was made in a different way. not as i asked

Published at 2 years ago

Review №139

Published at 2 years ago

Review №140

Published at 2 years ago

Review №141

Staff is AMAZING!!!!!! SERVICE IS GREAT!!!!!!

Published at 2 years ago

Review №142

Published at 2 years ago

Review №143

Published at 2 years ago

Review №144

I love

Published at 2 years ago

Review №145

Cheated out of my order added 2 extra shots of espresso but taste that possibly only 1 total shot out of a total of 4 like I wasnt going 2 taste the difference . Two stars well earned for ruining my order and receiving a 3 dollar tip Horrible experience will never return here . Good luck with your order service is speedy though

Published at 2 years ago

Review №146

Published at 2 years ago

Review №147

Thank you starbucks for letting me use your restrooms when I needed it most!

Published at 2 years ago

Review №148

Great service and there super friendly

Published at 2 years ago

Review №149

Theyre nice but you gotta ask for your pickup order they dont leave it out for you to grab and go

Published at 2 years ago

Review №150

Published at 2 years ago

Review №151

Good and very comfortable.

Published at 2 years ago

Review №152

That place is better pleasant place theyll take care of you right away the people in there theyre very nice very friendly except one day I went in the bathroom once very bad dirty so I had mentioned to that managering right away they went to care that its a very good place to go I will go back

Published at 2 years ago

Review №153

Published at 2 years ago

Review №154

Published at 2 years ago

Review №155

Published at 2 years ago

Review №156

Published at 2 years ago

Review №157

Published at 2 years ago

Review №158

Published at 2 years ago

Review №159

Published at 2 years ago

Review №160

Great service and customer service.

Published at 2 years ago

Review №161

Great crew but they are always running out of things to make drinks and especially breakfast sandwiches. And its been like this for years.

Published at 2 years ago

Review №162

Published at 2 years ago

Review №163

Always in a great humor ...live wveryone their ...thanks for everything

Published at 2 years ago

Review №164

Great customer service

Published at 2 years ago

Review №165

They make standard Starbucks drinks. In the mornings the line can be long but it moves. Parking: Moderate amount of parking.

Published at 2 years ago

Review №166

Great awesome customer service

Published at 2 years ago

Review №167

Published at 2 years ago

Review №168

Published at 2 years ago

Review №169

Published at 2 years ago

Review №170

Hes always an issue at the Starbucks right now I just came and they made her a parent that they get bothered by me putting my bike inside the Starbucks if it was a bike for $100 then I would understand but my bike is worth $4,000 my bike aint doing nothing.

Published at 2 years ago

Review №171

Published at 2 years ago

Review №172

Published at 2 years ago

Review №173

Published at 2 years ago

Review №174

Published at 2 years ago

Review №175

Published at 2 years ago

Review №176

The female employee was quick to assist me, made sure I had everything I needed.

Published at 2 years ago

Review №177

Published at 2 years ago

Review №178

Exelent experience

Published at 2 years ago

Review №179

Love the taste of the frapps

Published at 2 years ago

Review №180

Drive thru..

Published at 2 years ago

Review №181

Published at 2 years ago

Review №182

Published at 2 years ago

Review №183

What a bad service they never have anything no splenda no icetee

Published at 2 years ago

Review №184

Published at 2 years ago

Review №185

This is my home Starbucks, I appreciate them keeping their inventory up to date as the app will tell me when my drink isn t available. When I walk in the door they greet me with a hello and by my first name which is as welcoming as it comes. Parking can randomly be tight but that s LA For you.

Published at 2 years ago

Review №186

Published at 2 years ago

Review №187

Published at 2 years ago

Review №188

Published at 2 years ago

Review №189

Published at 2 years ago

Review №190

This Starbucks has a lot of seating spaces, but unfortunately all their plugs do not work.

Published at 2 years ago

Review №191

Nice, Quiet and warm caring Employees I was to have a meeting but it got canceled, ordered a Mocha Latte which was exactly like youd get at any Starbucks which is what makes them so special. All services are the same with all their items on the menu. Well Done Starbucks Well done

Published at 2 years ago

Review №192

Published at 2 years ago

Review №193

Published at 2 years ago

Review №194

Published at 2 years ago

Review №195

Always packed

Published at 2 years ago

Review №196

Love them but they never have medicine ball ingredients.

Published at 2 years ago

Review №197

Valerit was amazing and a queen she made our experience really enjoyable and Kenny is great as well. If I lived in la I would only go to this Starbucks. 10/10 would give more stars if possible Love yall

Published at 2 years ago

Review №198

Great customer service and served promptly

Published at 2 years ago

Review №199

They dont listen! I order the same drink every single time: hot, grande, quad, long shots Americano! Even when its spelled, they hear blonde! Gross. I drink dark.

Published at 2 years ago

Review №200

Delicious all good

Published at 2 years ago

Company information
  • 7 photos
  • 200 reviews
  • 4.3 rating
  • Phone: +1 310-329-3590
  • Website: https://www.starbucks.com/store-locator/store/1023105
  • Address: 14170 Crenshaw Blvd, Gardena, CA 90249, United States
  • Coordinates: 33.9026504, -118.32626409999999
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Sunday: 5 AM–11 PM
  • Monday: 4:30 AM–11 PM
  • Tuesday: 4:30 AM–11 PM
  • Wednesday: 4:30 AM–11 PM
  • Thursday: 4:30 AM–11 PM
  • Friday: 4:30 AM–11 PM
  • Saturday: 5 AM–11 PM
Service options
  • Outdoor seating: Yes
  • No-contact delivery: Yes
  • Delivery: Yes
  • Drive-through: Yes
  • On-site services: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Great coffee: Yes
  • Great tea selection: Yes
Popular for
  • Breakfast: Yes
  • Lunch: Yes
  • Solo dining: Yes
  • Good for working on laptop: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Coffee: Yes
  • Prepared foods: Yes
  • Quick bite: Yes
  • Small plates: Yes
  • Vegetarian options: Yes
Dining options
  • Breakfast: Yes
  • Lunch: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Family friendly: Yes
  • Groups: Yes
  • LGBTQ+ friendly: Yes
  • Tourists: Yes
  • Transgender safe space: Yes
  • University students: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
  • Parking: Yes