Boiling Point

There was no wait as I arrived before the dinner rush. But the service is lackluster, the staff doesn’t really pay attention to the tables. They don’t really come up to you until you call them over or if they’re doing their routine soup refills or bringing your pot over. So I had to wave them over for anything I needed - more napkins, water, and even to order my food.

I’ve come to BP many times and have enjoyed the House Special, Beef, and Lamb hot pots but this time - I decided to try the Korean Bean Paste. It’s not that great. The soup was lacking in flavor.

Published at 10 months ago

I visited on a Tuesday afternoon for lunch, and the place was surprisingly empty. One highlight of going there during lunchtime is the complimentary green/ black tea they offer.

Normally, I go for the beef pot, but this time I decided to switch things up and try the milk cream curry pot. I was pleasantly surprised by how delicious it was, even though its appearance wasn't the most appealing. The sea salt cream in the broth really worked wonders.

Service was efficient, and the staff was friendly. Street parking is widely available, and you might get lucky enough to find a spot right in front of Boiling Point.

Published at a year ago

We’re huge fans of Boiling Point and always make a point to visit different locations whenever we’re in the area. Most of the spots are a bit of a drive from where we live, but it’s always worth it. This time, we stopped by the Monterey Park location since we were nearby.

We had about a 30-minute wait and were seated at a table for two. Now, something that’s always bothered me is how tight the two-person tables are—probably only 1.5 feet apart. It was fine at first, but this time it caused a bit of a problem.

A server was bringing a hot pot to the table next to us, and as she passed behind my wife, the woman at the next table stood up and accidentally knocked the server’s hand, causing the hot soup to spill. Thankfully, it didn’t land directly on us, but it still splashed on my wife’s legs (she was wearing shorts) and her white sneakers, and some got on my shoes as well.

I understand accidents happen, and we didn’t expect a big deal to be made out of it. But here’s where it gets frustrating—the server just walked away like it wasn’t a big deal. She went to get some napkins and a cup of ice, came back, and kind of just tossed them onto our table like “Here, clean it up yourselves.” She finally said “sorry,” but it was pretty half-hearted and delayed.

We spoke to the manager, and they called someone higher up. My wife even spoke with them directly on the phone, but there was no real resolution. The server who spilled the soup even had the nerve to say, “How was I supposed to know she was going to stand up? Do you think I spilled it on purpose?” which honestly just made the situation worse.

In the end, the manager and whoever was on the phone didn’t really offer a solution, except to tell us to file a complaint with customer service. The only thing they eventually offered was to comp our meal if we stayed.

For reference, we didn’t end up eating anything and just left since communication was going nowhere and it didn’t seem like they genuinely cared to apologize.

Look, I’m not upset about the accident itself—mistakes happen. But the lack of genuine apology, the careless attitude, and the fact that they don’t even say something like “Hot food coming through, be careful” when serving in such tight spaces really left a bad taste. I usually love this place, but this experience was disappointing enough that I felt the need to write this review.

Published at 2 months ago

Not much of a menu I can’t eat sea food and they didn’t have a much to offer me. But in my husband’s case he ordered the taiwanese spicy hot soup. We went to eat there on a Monday and Tuesday he noticed dots then by Wednesday they started spreading

Published at 2 months ago

Amazingly fast and friendly service. Although you do find yourself sitting with an empty glass from time to time. Just grab anyone. They are all very happy to help!

The flavors were delicious and the food was popping hot. The garlic pork belly was really delicious but perhaps to much garlic and I mean barely. I’d order it and finish it again!

Both broths were full of flavor but my brisket/beef fell way short compared to the original. The flavors coming out of that bowl were like ratatouille explaining the cheese and grapes combination to his brother. Just wow.

Published at 2 years ago

Food was amazing, high quality ingredients at a great price. 20ish a person with drinks, and a serving size requiring a to go box is a great deal. Super clean inside, and the staff is great. They noticed our table wobbling and offered to move all our food to a different table. Highly recommend

Published at a year ago

This is a restaurant that I always stop by whenever I'm in the 626 area. I like the consistency and how delicious they make their hot pot. On weekends peak hour, there may be a wait if you miss the opening. I appreciate its wide range of hours and it's a place that I like to go for a late dinner.

Published at 4 months ago

horrible service, waited 15 minute to be seated and waited another 15 minute to order food.

The trainee ChaoWei has horrible actitude, refuse to serve water and dropping the hotpot in front of me.

Group of staff gather in the back of the restaurant, ignoring phone call and everyone in the restaurant.

Leaving a $0 tip for punishment.

Published at 4 months ago

Published at a month ago

Published at a month ago

Published at a month ago

Published at a month ago

Uncooked rice. Dirty plates. My friend had food poisoning symptoms right after. The person named Charlie (5 5 Asian lady) said that s our standard. Management need to actions against this kind of behavior.

Published at a month ago

Not much of a menu I can t eat sea food and they didn t have a much to offer me. But in my husband s case he ordered the taiwanese spicy hot soup. We went to eat there on a Monday and Tuesday he noticed dots then by Wednesday they started spreading

Published at 2 months ago

We visited last Saturday. After a 30-minute wait, we finally got a table, but it was right next to another one. While the staff was serving the table next to us, an employee named ToXXyom ChXX accidentally spilled soup near my legs, and it splashed onto my shoes and legs. I yelped in shock, but instead of apologizing, she slowly brought over some paper towels and ice, leaving me to deal with the mess while she wiped the floor. Even after that, she didn t say a word of apology. I was furious, and eventually, she muttered a sorry before walking away. I was upset by her attitude, so I went to the bathroom to wash my leg with cold water and clean the stains from my white sneakers. When I asked for the manager, a women named KaXXXX said she was in charge. She called someone else, and after a lengthy conversation in Chinese with an upper manager named LuXX, I asked to speak with her directly since I didn t understand what was being said. I m shocked that the staff didn t know how to handle such a dangerous situation. I almost got seriously injured. My white sneakers will need professional cleaning, and we ended up leaving without lunch, feeling frustrated and upset. I drove 30 minutes to get there, and my whole day was ruined by the employee s dismissive attitude. In the end, she even said, Did you think I would spill it? I didn t know. She just made excuses. Mistakes can happen, but it s how you handle them that matters.

Published at 2 months ago

We re huge fans of Boiling Point and always make a point to visit different locations whenever we re in the area. Most of the spots are a bit of a drive from where we live, but it s always worth it. This time, we stopped by the Monterey Park location since we were nearby. We had about a 30-minute wait and were seated at a table for two. Now, something that s always bothered me is how tight the two-person tables are probably only 1.5 feet apart. It was fine at first, but this time it caused a bit of a problem. A server was bringing a hot pot to the table next to us, and as she passed behind my wife, the woman at the next table stood up and accidentally knocked the server s hand, causing the hot soup to spill. Thankfully, it didn t land directly on us, but it still splashed on my wife s legs (she was wearing shorts) and her white sneakers, and some got on my shoes as well. I understand accidents happen, and we didn t expect a big deal to be made out of it. But here s where it gets frustrating the server just walked away like it wasn t a big deal. She went to get some napkins and a cup of ice, came back, and kind of just tossed them onto our table like Here, clean it up yourselves. She finally said sorry, but it was pretty half-hearted and delayed. We spoke to the manager, and they called someone higher up. My wife even spoke with them directly on the phone, but there was no real resolution. The server who spilled the soup even had the nerve to say, How was I supposed to know she was going to stand up? Do you think I spilled it on purpose? which honestly just made the situation worse. In the end, the manager and whoever was on the phone didn t really offer a solution, except to tell us to file a complaint with customer service. The only thing they eventually offered was to comp our meal if we stayed. For reference, we didn t end up eating anything and just left since communication was going nowhere and it didn t seem like they genuinely cared to apologize. Look, I m not upset about the accident itself mistakes happen. But the lack of genuine apology, the careless attitude, and the fact that they don t even say something like Hot food coming through, be careful when serving in such tight spaces really left a bad taste. I usually love this place, but this experience was disappointing enough that I felt the need to write this review.

Published at 2 months ago

Published at 2 months ago

Published at 2 months ago

A hole in the world location that was pretty packed when I went. Food was fast and good.

Published at 2 months ago

Waited for literally 15 minutes and nobody bothered to serve us some water . Good service

Published at 3 months ago

I got taiwanese soup like always soup was good but they take about 20 the bring the food out and I also add a side of sliced lamp is take about 10-15 minutes more to bring it out.

Published at 3 months ago

Good taste. Little hard to call waitress

Published at 3 months ago

Published at 3 months ago

Got food poisoning from their hotpot. Don t recommend this location.

Published at 3 months ago

Great soup and free refill . They have a really great sweet iced tea .

Published at 3 months ago

My $10 reward expires today. They wont let me use it.

Published at 3 months ago

horrible service, waited 15 minute to be seated and waited another 15 minute to order food. The trainee ChaoWei has horrible actitude, refuse to serve water and dropping the hotpot in front of me. Group of staff gather in the back of the restaurant, ignoring phone call and everyone in the restaurant. Leaving a $0 tip for punishment.

Published at 4 months ago

This is a restaurant that I always stop by whenever Im in the 626 area. I like the consistency and how delicious they make their hot pot. On weekends peak hour, there may be a wait if you miss the opening. I appreciate its wide range of hours and its a place that I like to go for a late dinner.

Published at 4 months ago

Very good pure vitamin broths

Published at 4 months ago

Published at 4 months ago

Claire made me wait for 20 minutes without informing me that the POS machine was broken. It wasnt until I walked over to ask what was going on that she told me the machine was down and that I would have to wait. She mentioned that if I didn t have cash, there was nothing she could do but wait. I asked if I could pay via Venmo or Zelle, but she refused. When I asked if she could find someone to fix the machine, she said it was too late 10 PM. 15 mins later, she finally decided to call her manager, but complained to her manager saying that the customer has nothing but credit card. Thank you, Claire, for taking out your frustration on your customers. I hope that in the future, you can learn to resolve issues.

Published at 4 months ago

Good food but poor service

Published at 4 months ago

Dont come here unless you want to feel angry to the point of heart palpitations The attitude of the waiter is not flattering ( ;)

Published at 4 months ago

This is Taiwanese soup. It s not Thai or other good Asian soups. This is a very aquaired taste. And the toppings are very chewy and not great. Each soup is $20+. You been Warned

Published at 5 months ago

I be been a loyal fan of bp for years, but this time around I had real bad diarrhea after the meal

Published at 6 months ago

When there s 4 ppl seats, the waiter put one person to sit at where can seat 4. And asked us to wait for 30 minutes. When I suggested if we could switch and get every one seated, and the waiter said oh don t worry, there s another table will be ready soon, they are already getting their checks. Then I was like oh ok sounds good. I asked if we can order now and get our food ready by the time the table gets ready, because last time we waited 30 minutes to get our food ready. The waiter said no you can t. Then manager engaged to the conversation, so I repeated. The waiter thought I don t understand Chinese Mandarin, he told his manager in Mandarin, they only 12 minutes tsk, they didn t wait that long. I told him I do understand Mandarin. The manager couldn t solve the problem. Told me if we order after we get seated, the food will be ready in 10 minutes. The table which the waiter said will leave soon stayed for another 30 minutes. We ordered the food after we seated. The food didn t come as promised in 10 minutes. The waiter got wrong order even we repeated our orders more than three times If you have enough patients then I guess you can continue come here If not, you ll be so pissed and ruined the whole day mood by this horrible services.

Published at 6 months ago

Published at 6 months ago

Rubbish. The waiters here have eyes that reach to the sky. They can t see people. Their ears are not good. They can t hear when ordering. They walked away three times after ordering.

Published at 6 months ago

Went to have a family dinner Waited patiently to be sat, a new party arrived and was sat right away there were plenty of open tables so I went in to ask if we had to wait or if we were able to sit since the party that had arrived after my party was attended first. The servers ignored me, didn t even acknowledge me when I asked my question and just pointed to the sign in kiosk.

Published at 6 months ago

Overall a great place

Published at 7 months ago

From the start, our. Txt notify us to check with host . Lam, He without listening rudely shoo us out . We told him we got text to come in. We were waiting a while no one took our order. They are out of some of the soups.

Published at 7 months ago

The broth was great, the food was tasty and the honey black milk tea was awesome. I would go again and try a different variety bowl w/ rice this time. Come and eat tasty filling food

Published at 7 months ago

Published at 7 months ago

I didn t know what the mutton stove we ordered was served to me, but later I called the waiter to come over and change it for me. The mutton in the mutton stove was the same as QQ candy. I eat it often, so I thought it tasted wrong, like a male waiter wearing glasses. I asked, and gave a perfunctory reply of I dont know.

Published at 7 months ago

Published at 8 months ago

Published at 8 months ago

Published at 8 months ago

Very bad service. I love boiling point before, but this time, I don t think the food is that good, and very bad service! So disappointed!

Published at 8 months ago

the food is great, 5 star , but the service is usually slow , they have inexperienced servers , you usually have to ask them for things all the time.

Published at 8 months ago

They will never seat you on time. It has never happened before.

Published at 8 months ago

Published at 8 months ago

Food and atmosphere are great, no doubt. But service was terrible. I am not sure if its because thats how it is, or its because I am a solo customer and the waitresses are upset since I take the table for two people. Its my first time coming to eat in person so I dont know the menu can be scanned by QR code UNDER THE TABLE, but literally no one asked me if I needed the menu or if I needed to order. From the moment I sat down, I became invisible to them, as all waitresses walked past me without even caring I looked so confusing like Ok are you going to give me the menu to order or what?. When the food comes, they didnt give me chopsticks and water, and when I asked, it took them so long to get me one pair of chopsticks and water. They came to refill water for people sitting next to me (both sides) but they skipped me (and I was out of water). I am so sorry if I upset you guys since I am a solo traveler :) I had quite terrible experience. I did not even want to finish my dinner and just wanted to leave.

Published at 9 months ago

Here in this little restaurant the food is good, it has good flavor, hot and a good portion. Price in the portion range, the drinks are very expensive. Now on to the service: TERRIBLE. Waiting for more than an hour I felt discrimination since they called us and seated six people and a few more minutes for a family of four near the kitchen and at our table they left us sitting there for around 10 to 15 minutes as for the other They had already served him water and while they were asking us for the order from the other table they were already serving him the food, another is that we had to ask for bowls and they took them to the other tables of Asians with the food order, we asked for water water and they brought them water in their glasses already served and they brought us a little jug and the glasses and it wasnt even enough for us and we had to stretch out one hand and the other so that they would bring us another little jug of water, and their attitude was very rude, they have no sense of customer service.

Published at 9 months ago

There was no wait as I arrived before the dinner rush. But the service is lackluster, the staff doesn t really pay attention to the tables. They don t really come up to you until you call them over or if they re doing their routine soup refills or bringing your pot over. So I had to wave them over for anything I needed - more napkins, water, and even to order my food. I ve come to BP many times and have enjoyed the House Special, Beef, and Lamb hot pots but this time - I decided to try the Korean Bean Paste. It s not that great. The soup was lacking in flavor.

Published at 10 months ago

Published at 10 months ago

Bad customer service, server completely forgot our order...

Published at 10 months ago

Three tables in front of me waited for an hour. Three times people forgot to call my number. Sit down no one to give the menu, ask the next table to know to scan the code. They cleaned the table and waited 15 minutes before calling anyone. The call is slow and waiting it takes a long time. I ate several times the hard thing in the food.

Published at 10 months ago

Good service, but the restaurant and street parking is always crowded and packed there.

Published at 10 months ago

Love the food dislike the service. Not sure if it s me but I always get such an attitude. I always tip and I m in and out as fast as possible. I always dine alone and try to be the least bothersome as possible. Won t be back to this location but hopefully I can enjoy one of the other locations. My apologies to the server who took my order. You were going too fast and I couldn t interject with my exclusions, usually the servers read me back my order and ask if there s anything else before sending it to the kitchen. Didn t get my side of rice my entire meal but after the scolding I got I didn t bother asking. The couple next to me also agreed that the server was maybe a little rude, Even after all this I still tipped because I know their job is hard and customers can be rude.

Published at 10 months ago

Food is good, went mid day for breakfast wait was an hour, at least they did it through cell so you can wait in your car. Once we got our food it was genuinely boiling hot I couldn t eat it in comfort. The stools are tiring no back support, free tea is nice but not enough to make up the 20$ a bowl. Service was meh, they never checked in on us didn t ask for another drink or refill so get ready to raise your hand to ask for service. By the end of it we had to ask for the check twice since the person we asked completely forgot it. Foods good just go when it s not busy and not budget friendly.

Published at 10 months ago

The outrageous waiter is so bad every time he comes to eat. He will not ask for ice water. He has been told that toilet paper is needed and will not bring it. Even when ordering, he will not come. Who would want to come to a place like this if it is not a child who loves to eat? Stores with poor service should review their employees. Look at the cameras and inspect their bad employees more.

Published at a year ago

Published at a year ago

waiter. Very bad attitude.

Published at a year ago

Published at a year ago

Published at a year ago

Published at a year ago

Management needs to improve here!!! Its pretty ridiculous with the long line waiting outside and then with so many empty tables inside at the busiest time at noon. Although there are empty seats and tables set up, guests are still not asked to be seated. Had a candid conversation and asked the host and her explanation was that the kitchen cant handle this much..... Hm okay.... So I guess its better to have people standing and waiting starring at empty seats than letting people sit down.

Published at a year ago

Published at a year ago

The Boiling Point here is far superior to the one in Rosemead. I highly recommend visiting this location. The flavors are completely different, and the service is notably faster. Just one little thing, customer service should be improved, more smiles when talking with customer. If you don t want to wait for too long, come ealier in the morning before 10 mins of opening hour.

Published at a year ago

Great food and service was awesome. Great place to sit down and enjoy some Taiwanese hot pot.

Published at a year ago

So glad there was no wait here. Fast order right away.

Published at a year ago

Curry milk cap is nice. I have been eating it for several years. I am a loyal fan. Is it possible to have less cabbage buns in it? Change it to something else. I am not a rabbit:) How about changing the name to curry cabbage buns? Sincere suggestions. Hahahahahaha

Published at a year ago

I visited on a Tuesday afternoon for lunch, and the place was surprisingly empty. One highlight of going there during lunchtime is the complimentary green/ black tea they offer. Normally, I go for the beef pot, but this time I decided to switch things up and try the milk cream curry pot. I was pleasantly surprised by how delicious it was, even though its appearance wasnt the most appealing. The sea salt cream in the broth really worked wonders. Service was efficient, and the staff was friendly. Street parking is widely available, and you might get lucky enough to find a spot right in front of Boiling Point.

Published at a year ago

The best soup!

Published at a year ago

During lunch hours, there are complimentary beverage options to choose from (black tea or green tea), so I always make a point to come during that time! In the past, I would always order the House Special, but today I decided to try something different and ordered the Mild Beef. I would advise anyone who cant handle spice to not even attempt the mild level, as its actually quite spicy. The portion is generous, and in addition to the included white rice, there are also glass noodles in the hotpot, so the carb content is really high! Its very satisfying to eat and leaves you feeling quite full. There are free drinks to choose from during lunch (black tea or green tea), so I specially choose to eat during lunch every time! In the past, I always ordered the House Special, but today I wanted to try something different. I ordered the Mild Beef. I recommend that people who don t like spicy food don t even try the mild. It s really quite spicy. The portion is large. In addition to the white rice that comes with it, the hot pot also contains glass noodles, so the carbohydrate content is really high! It tastes super filling!

Published at a year ago

Published at a year ago

Idk why but I swear they make the food better at this location. Service was fast and friendly! They were quick with anything we asked for. They even offered to refill our soup twice, although we only needed it once it was nice. I usually only come here during lunch hours, Im not sure how dinner times are. My fav is the milk curry Parking: Lunch time there was plenty of easy street parking

Published at a year ago

Published at a year ago

Published at a year ago

Food was amazing, high quality ingredients at a great price. 20ish a person with drinks, and a serving size requiring a to go box is a great deal. Super clean inside, and the staff is great. They noticed our table wobbling and offered to move all our food to a different table. Highly recommend

Published at a year ago

Service was top notch and the food was very Taiwanese flavored so it took me instantly home to my birth place. Definitely would go back.

Published at a year ago

Published at a year ago

The soup was super spicy even though I asked for mild.

Published at a year ago

Published at a year ago

Published at a year ago

Delicious,

Published at a year ago

The food too oily and the chair is flat metal, services wasnt so good.

Published at a year ago

Published at a year ago

Published at a year ago

I ordered a takeaway to fill my stomach. The bone soup was delicious and fast. The service was as simple as possible to meet my needs. Average.

Published at a year ago

Published at a year ago

The taste and atmosphere are very bad. The service attitude of a boy wearing glasses is very bad. I am so disappointed. Compared to that restaurant in Alhambra that sells similar small hotpots, you are nothing and they are heaven.

Published at a year ago

Good service

Published at a year ago

Published at a year ago

When youre called in. At first the place is very cool inside some would say is cold. Wear light warm clothing to keep you warm till are pot shows up. My favorite is miso soup with a lot of garlic soy sauce.

Published at a year ago

Great comfort food in cold weather. Recommend allowing yourself plenty of time to enjoy, not an ideal choice if you just want a quick bite.

Published at a year ago

This place is BOMB!!! Flavors, portion, visual excitement. Only sad part is how tiny the place is ( and it was cold when we arrived). But food is just on point. The place was super busy, so not much service to comment on. And loved the people I arrived with so atmosphere is biased. But again tiny place, and you can tell they want to get you in and out quick. But the food comes out quick and it is a lot of it.

Published at a year ago

First time I been there and I really like it, well recommended...

Published at a year ago

The waiter told me the toilet wasnt working. I dont know what to do with my little kid. There was a tall young waiter with a bad attitude. They overcharged us for the meal. We asked him to fix it. He said we didnt understand what he was saying, thinking we didnt understand English, translating it into Chinese and saying we had poor understanding.

Published at a year ago

It was really a bad experience that it cause a fight with my husband.

Published at a year ago

Published at a year ago

Delicious hot pot Most servers were friendly and attentive. Though, when we asked for side bowls, one server questioned why we wanted them and made an excuse that they were being washed. A couple minutes later, we saw some side bowls being delivered to another table; we never got any Also, the sauce containers at the table need to be checked more often to make sure that they are filled. Vegetarian options: The mushroom hot pot was great. It comes without spice but there are sauce options at the table to add.

Published at a year ago

Great food and more.

Published at a year ago

Published at a year ago

Horrible service. I used to come here a lot and their service is getting WORSE and WORSE. They don t follow the rules of first come first serve. They save table for group people even when your number is in front of them. Their waiter and waitress never respond to you, they all huddle in the back and chatting with each other, therefore you has to wave hands multiple times to get their attention. They are very disorganized, not sure how those people got hired at the first place. DONNT GO! NOT WORTH IT!

Published at a year ago

Published at a year ago

Published at a year ago

Published at a year ago

Published at a year ago

after covid , everything seems smaller

Published at a year ago

Published at a year ago

Published at a year ago

New employees are poorly trained, full of mistakes, and the store manager has a bad attitude

Published at a year ago

Published at a year ago

I don t like spicy food, so I asked for a non-spicy hot pot, but they gave me a super spicy hot pot. The pudding added to the milk tea is the size of a small spoon, and its gone in one sip. You could rob me of a few cents but give me a small mouthful of pudding.

Published at 2 years ago

Food was ok. Service was bad. I don t know why the boss invested so much money in building and keeping the business while the service staff is ruining it. Training must be part of their strategy to keep business going. Sad!

Published at 2 years ago

Published at 2 years ago

i agreed with commentator nina i like soup,.. after the second refill ... when i asked the third time,... waiter and waitress gave me super dirty look .. $16 for small pot without broth ... and i have to beg for it!!!???? i rather pay double for A.Y.c.E. with better meat with excellent service than having dirty look/maybe called as disdained by my own asian waiters or owner ...!!! there is always alternative restaurant!!!

Published at 2 years ago

Published at 2 years ago

Horrible service! Their attitude is super rude, me and my friend wait at the door and theres a lot of set , the staff saw us but no one come serve us, after we sat down and ask for order but they seem like dont wanna come and no one gave us water.SUPER BAD EXPERIENCE!!!!!!!

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

Amazingly fast and friendly service. Although you do find yourself sitting with an empty glass from time to time. Just grab anyone. They are all very happy to help! The flavors were delicious and the food was popping hot. The garlic pork belly was really delicious but perhaps to much garlic and I mean barely. I d order it and finish it again! Both broths were full of flavor but my brisket/beef fell way short compared to the original. The flavors coming out of that bowl were like ratatouille explaining the cheese and grapes combination to his brother. Just wow.

Published at 2 years ago

The store is bullying customers. I feel like my foot wraps are tighter than this.

Published at 2 years ago

It took too long to wait and it didn t taste good.

Published at 2 years ago

Special traditional Taiwanese flavor hot pot. I like nearly all of their foods.

Published at 2 years ago

One of the safest options to eat at, but for some reason this location happened to have their ac on full blast at the coldest setting cuz it felt like walking into a cold storage room for poultry. What made the experience worse was we were seated right underneath one of the vents so our table and the surrounding tables were feeling very cold. I know because I overheard some of the customers around me express the same feeling with their friends. I had requested them to turn it down a few times but I think they just pretended to turn it down or just turn it down a little bit because the change felt unnoticeable as it was still blasting cold air throughout the night. When our food came out it got cold really quick so that made it difficult to enjoy our meal. I think the blast of cold air managed to even blow out the fire on my friend s dish too. Pretty disappointed with that night. The only upside were the waitress and waiters who were fairly responsive when we called for them and made sure to give us refills on water or napkins when we needed any

Published at 2 years ago

First I must say, my friend n I had not been here since before pandemic and service was alright then. Since then we returned back, food is ok, not as tasty as before, but service from the waiter after food was served was horrible. Trying to get attention from a waiter to ask for more soup bc the food had been boiling n we needed more soup broth or our food was going to burn. We were finally able to get the waiter attention and asked for more broth he was going to give more soup but in a quick second, turned around and said he couldnt do that. We tried to ask another waiter more like a busboy he walked by rudely said hed be back, didnt return back within a sufficient time our soup was gone. Then when he did come back to the table, he rudely kept saying are you done with this...Didnt even ask what we needed or how can I help you. My friend was trying to speak to him asking for more soup. He was Very RUDE n just ignored her request. Bad customer service and we will never come back! Just f.y.i. we did finally get more soup by another waiter, possibly may have been night shift mgr not sure, but our food was cold cuz we had to have the hot pot turned off bc the food may have burned A suggestion to the owner or whom does the hiring; Fire your rude waiters who have no customer service etiquette or teach them Customer Service 101.

Published at 2 years ago

Published at 2 years ago

The go to place for hot soup.

Published at 2 years ago

The best BP in my opinion and taste. Fullest flavor and friendliest service among the rest. The downside is their early closing hours.

Published at 2 years ago

Published at 2 years ago

I came to boiling point first time I love it and I will definitely come back soon The food was so yummy and delicious

Published at 2 years ago

Boiling Point is simply the best hot pot in the LA area. I know what to expect when I eat here and I always leave satisfied. I got the Korean Bean Paste and my girlfriend got the Lamb. I wouldnt recommend the Lamb if you dont like gamey food, I wouldnt recommend the lamb but I personally like it. As you can tell form the picture, the Korean Bean Paste has A LOT of veggies. Its a good thing I also like veggies.

Published at 2 years ago

worst service

Published at 2 years ago

I ordered a Korean-style soybean paste pot. After the meal was served, I asked a waiter why the chrysanthemum in it was rotten. He replied Whats so good about the dish? I was speechless when I was inexplicably criticized after eating.

Published at 2 years ago

I got the Taiwanese spicy pot. Soooo spicy. I will say the spiciness level is inconsistent; sometimes its fairly spicy and sometimes its melt-your-face spicy. Either way I like it. Service was pretty good and I went late so it wasnt very busy. Parking: Free street parking.

Published at 2 years ago

It was empty but we were helped 15+ minutes of us arriving, we were told to take a seat. They had alot of phone orders, they were bagging them and putting them on a rack. It was good but not the best flavor. Its fresh. I had a curry, but taste like watered down curry, soup curry. Never had that before, I guess each restaurant has their own style, and since it was my first time having this food, I guess it supposed to taste like that. Its not a place Im coming back to.

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

Great food

Published at 2 years ago

This is the third time I have overcharged the tip. Every time I went to eat at lunch, I gave 15%. The first time I deducted an extra 5 yuan, and the next two times I deducted an extra yuan. I really don t understand. I don t want to give a tip next time.

Published at 2 years ago

Good food, but the atmosphere/service is a bit lacking. I got the lamb pot, my gf got beef. Everything was nicely cooked and portion was worth the price. We were sat down at a small table inches away from another table, felt very cramped and In the way. Also had to literally wave napkins in the air like a flag just to get peoples attention for the check. It was a bit crowded so I understand maybe the staff were overly busy, but it certainly didnt feel welcoming. Id probably return due to the food, but not when it was so crowded that the servers ignore you.

Published at 2 years ago

The service attitude is very bad, extremely bad

Published at 2 years ago

Food was amazing. The wait was really bad around lunch time (but so worth it!). The tea they make is very legit

Published at 2 years ago

hot pot w consistent taste

Published at 2 years ago

Published at 2 years ago

Sat for 15 min. Not one server served us. Customers that came after us got service before is. Just got up and left. I felt racism as we were the only non Chinese there.

Published at 2 years ago

Published at 2 years ago

Food is good as any other stores from the chain. Just avoid ordering delivery. always missing items. (Ordered multiple items but only received one)

Published at 2 years ago

Why isnt it in Korea? Its a pity. This branch has parking, is clean, and has a wide distance between meals.

Published at 2 years ago

Published at 2 years ago

Good service

Published at 2 years ago

This is such a great place for winter season feel good kind of meal. Every bowl hits the spot so there really is no wrong choice, just a matter of preference. Be sure to use the sauce to enhance the flavors of your meal. If and when your pot gets low in soup, just ask one of the servers to refill your pot for an added time extension. Any left can be put in a Togo container for midnight soup snacking. Totally recommend

Published at 2 years ago

It was way too cold Im the dining hall. Colder that outside at night. The servers dont know what to do. 4 people just stand and talk I had to waive 5 times to get help. Wont go back again.

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

Never pick up their phone so if you plan to order over the phone. Just forget it. The food is really good but they re way too stingy with their sauce packets.

Published at 2 years ago

Super quick and fast service, the food was delicious and very filling. We got Lamb, Beef, and Curry. All full and pleased with the meal! The waiters were very nice and checked on you often. Overall filling and delicious. 4.5!

Published at 2 years ago

THE FOOD HERE IS HOT AS BALLS!!!!! HOT WET MEAT!! Steamy. Make sure yo give your hot meat a good ol rub when you *come* here yaaaaa boi Take your boi or your girl here, get HNH, then get Come, Dawn and watch a good episode of a K-Drama for a *steamy* time!!

Published at 2 years ago

Published at 2 years ago

Published at 2 years ago

If you need to clean your car fit, this is a very good place to exercise your own skills.

Published at 2 years ago

Published at 3 years ago

Great hot pot, good air flow in restaurant! I really enjoyed it! Service was good. Two can split the large hotpot. The taiwanese spicy one is not that spicy.

Published at 3 years ago

Stable deliciousness! If you go during lunch, it might be normal to wait for about an hour. Last time, we lined up before the store opened so we got in right away, but this time we went a little after it opened at 12:00 and had to wait until around 1:00 p.m. Im satisfied because its delicious every time! What I ate Beef/mild extra intestin Always delicious. Even better when combined with the seasoning garlic paste/soy sauce! (It smells a bit like mold.) It lights the fire, so its always warm. You can choose between rice or noodles (rice is recommended!) You can choose between green tea and black tea. Slightly sweet. I was a little disappointed that for some reason the rice came first this time and was a little cold. I want to eat both warm! Price $15 (extra tip) About the store Anyway, this is a popular shop. It is better to go prepared to wait. You can also order ToGo only. There are two benches near the entrance. It looks like you can wait there. The air conditioner is very effective and its cold. Better go with long sleeves With sanitizer Street parking

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

The food is good, but the waiter is terrible. I went to eat with my friend on Tuesday. The place was obviously empty at that time, but the waiter insisted on letting me sit at a small square table. I asked twice and I wanted to change to a larger table. The clerk disagreed, so in the end I could only agree to sit at the small table because I really liked their food. But what made me unhappy was that there were only two customers who came after me, and at that time, I and my friend were the only ones sitting at the small square table. There is one table and the others are empty, but they are all big tables. This is the reason why I don t want to tip. You know, I will go to Boidian to eat whenever I go back to Mengcheng, and I usually tip 20%, because I am also in the service industry and I understand that I need to tip. However, this is not the reason for giving a negative review. It is because I looked at the bank information today and the waiter tipped me. The bank overcharged me. Although the amount of money I spent was not large, it made me particularly disgusted. I don t want to go to this store anymore. I hope that friends who go there in the future will read the signature card carefully and sign carefully.

Published at 3 years ago

Great food as always and helpful servers. Sometimes the sauces run a bit low even before getting seated. May need to ask for a refill before eating.

Published at 3 years ago

The management is not very good, the closing time has already been done before the time comes!

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Excellent and very friendly staff Of course the food was awesome Fresh ingredients and reasonable price Must try the lunch specials it includes drink which I liked it very much

Published at 3 years ago

I tried to order my lunch online today, and they just cancelled my order without any explanation.

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Typical Boiling Point with tasty food. Place is empty when we arrived around 5pm. Good service and friendly staff.

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

The food here was so delicious. This was my first hot pot experience. I ordered the beef soup with rice and it was everything I expected. Full of flavor and tasty ingredients. Beef, onions, tofu, fish cakes, spices, garlic... I will be coming back to try other selections. I recommend this place to anyone who enjoys Asian cuisine.

Published at 3 years ago

Hot pot is always amazing at Boiling Point. I love the Beef soup the most, but they re all honestly pretty good. The sauces complement the hot pot well. Parking isn t the best, and wait times can get pretty long... especially because this is a smaller store. However, the food makes up for it in the end.

Published at 3 years ago

Published at 3 years ago

Food was great. The whole waiting and being told I was 2 seconds late and had to wait all over was kinda sad. But the food made up for and the company I was with. The smile was worth it :)

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 3 years ago

Published at 4 years ago

The takeaway curry pot and mutton pot cost 16 yuan, which is very different. I bought these two portions, which is equivalent to buying a bunch of Chinese cabbage for 32 yuan. The curry pot has no taste and is quite bad.

Published at 4 years ago

Published at 4 years ago

Try them out you wont regret it!

Published at 4 years ago

Having $3 off for all togos order! Very well prepared

Published at 4 years ago

Published at 4 years ago

Published at 4 years ago

awesome place for little hot pot

Published at 4 years ago

Published at 4 years ago

Published at 4 years ago

I love this restaurant but my girlfriend loves it even more.

Published at 4 years ago

Good was excellent!

Published at 4 years ago

Food quality seems to have diminished over the years

Published at 4 years ago

Published at 4 years ago

Published at 4 years ago