Laid-back Persian restaurant offering a variety of meat skewers, plus salads & rice dishes.
We were invited to this restaurant. Food was average. I had better Persian food. It was on the blend side. They will spice it up of you tell them.
Service was not up to par. The lady who took our order was confused. Our host repeated it a couple of times. They also mentioned to serve everything on a family platter. However it can as an individual dish. The host was upset as they come here regularly and this was not what they expected for their guest. We assured they it is fine.
The kabob and kubbedieh were very soft and juicy. They also serve extra butter. Kids enjoyed the fried and burger. They said it was good.
They have a nice spot for salah. I wish it was bigger for more people to pray. Us ladies had to wait along time till the guys are done.
Restaurant is very old but clean and taken well care of.
Published at 5 months ago
Thank you Miss Bita. Wonderful service. Love to atmosphere. Very clean and Chic. The food was truly amazing. Very authentic and generous portions. We ordered Koobide and chicken breast. Very juicy and very fresh. Love the soups. Definitely coming back. Recommended A+
Published at 8 months ago
Their food is really good. The lamb sultani entree has so much amazing flavor and it is cooked to perfection. Their rice is good too. Their food is a must try. However, the service was really slow and we barely got attended especially when the restaurant was empty around noon. We had to get up and ask for a few things because our waiter wasn’t checking on us.
Published at 2 months ago
The traditional place and food.
That was my first time there and everything was great.
Menu items were fully Persian and traditional.
We got the combo kabob with rice and it was delicious.
Also, we tried our friend's stew and Barg kabob which was amazing and we loved it.
The food portion was good and enough for 2 people.
The place was cozy and the service was also good.
We definitely coming back to try the rest of the menu.
Published at 2 years ago
We ordered beef kabob, and combo chicken and beef. The food didn’t have any spices, and the meat tasted fishy. The salad tasted like store brand, not fresh, and I didn’t like the soup.
The food is not the greatest, so I wouldn’t come back.
The service tho is the best, 3 stars only for the great server. She is clam, friendly, and kind. We asked to take the beef kabob back, and she agreed without hesitation. Best service. Thank you!
Published at a year ago
Published at a month ago
I Visited Heidar Baba at 1517 E Colorado Blvd in Pasadena, CA, and its a true gem for Persian cuisine! From flavorful kebabs to savory rice dishes and authentic Persian stews, this spot brings rich, traditional flavors to the heart of Pasadena. If youre looking for a satisfying meal with a warm, welcoming atmosphere, Heidar Baba is the place to go. Check out my short video for a look at the amazing dishes and follow along with me, DJ E-Rockstar, at godlike-apparel.com, for more of my favorite local finds!
Published at a month ago
A pretty good restaurant that has nice authentic Persian food. The portions are quite big and very filling, although the kebabs are a bit bland. Staff are nice and the vibe is chill. Overall it is a good Persian restaurant in the area, but if you are willing to go to other locations there are better options for Persian food. The price is fair for the quality and portions.
Published at a month ago
Best food ever
Published at a month ago
Published at 2 months ago
Their food is really good. The lamb sultani entree has so much amazing flavor and it is cooked to perfection. Their rice is good too. Their food is a must try. However, the service was really slow and we barely got attended especially when the restaurant was empty around noon. We had to get up and ask for a few things because our waiter wasn t checking on us.
Published at 2 months ago
I love this restaurant. Going there for last 17 years. Halal food, Iranian style, but worth the price and price is very reasonable. Their soup is the best. Kid-friendliness: Very roomy, family corners, never had any issues for a big family.
Published at 3 months ago
As always delicious Kobideh, great white rice and awesome mango sorbet along with excellent customer service!
Published at 3 months ago
The food is sooooo good, has the same taste as homemade from years ago!!! Parking: Parking in the back! Food : 5/5 |
Published at 3 months ago
Not the best, but it was ok. I loved the decoration of inside the restaurant and the atmosphere. Food
Published at 4 months ago
We had a party of over 20 people and everyone loved the food.
Published at 4 months ago
We were invited to this restaurant. Food was average. I had better Persian food. It was on the blend side. They will spice it up of you tell them. Service was not up to par. The lady who took our order was confused. Our host repeated it a couple of times. They also mentioned to serve everything on a family platter. However it can as an individual dish. The host was upset as they come here regularly and this was not what they expected for their guest. We assured they it is fine. The kabob and kubbedieh were very soft and juicy. They also serve extra butter. Kids enjoyed the fried and burger. They said it was good. They have a nice spot for salah. I wish it was bigger for more people to pray. Us ladies had to wait along time till the guys are done. Restaurant is very old but clean and taken well care of. Parking: You have to park on the street next to the restaurant. It is hard to find during peak hours. Wheelchair accessibility: Easy access but hard to maneuver inside the restaurant.
Published at 4 months ago
Very nice Iranian food. Love it
Published at 5 months ago
Some of the best Persian food around. My wife says their Gormeh Sabzi is the closest to what her grandma used to make that she has found. That is high praise. The look of the place could use some work, but its not terrible. Service has been decent every time Ive gone. Parking: Small lot in back, street parking in front. I have never had a problem finding parking nearby.
Published at 5 months ago
Taste is very average, and the service is the worst. When we asked the waitress to pack the food for takeaway, she brought us disposable containers and plastic bags to do it ourselves.
Published at 6 months ago
Great Persian food. We ordered beef koobideh, bath kebab and salad and mast I musir. Everything was tasty.
Published at 6 months ago
The food here was totally mediocre, the soup came warm at best. The lamb koobideh was dry the mast moosir was tasteless, salad olivieh was unseasoned and eggy. The bread was store pita and tasted days old. The service was ok as long as you didn t ask for anything extra. I hadn t had Persian food in months and i was so looking forward to it but I wouldn t recommend this restaurant to anyone.
Published at 6 months ago
We went to Heidar Baba because it s close by and we heard good things about it. The food is good but definitely not great. We got the lamb Soltani. The Koobideh was good but the Barg was kind of tough. Their portions were small compared to other Persian restaurants. The worst part was their service. Our server did not check on us even once. The only time she smiled was when she brought the check back for a tip. Overall, the food is good and maybe next time we ll take out.
Published at 7 months ago
Delicious food, we got the muste kahir, beef koobideh and an a la carte lamb koobideh. Pretty freakin delicious man. Big fan of yogurt based sauces. Very big portions and just overall pleasant.
Published at 7 months ago
Delicious food and generous people. Support this restaurant!
Published at 7 months ago
Thank you Miss Bita. Wonderful service. Love to atmosphere. Very clean and Chic. The food was truly amazing. Very authentic and generous portions. We ordered Koobide and chicken breast. Very juicy and very fresh. Love the soups. Definitely coming back. Recommended A+
Published at 7 months ago
Excellent ghormeh sabzi Thank you
Published at 7 months ago
The food was relatively expensive. The kobideh tasted too chunky and not soft and the tahdig was not chewable. The boss made an error in taking our order and then she was angry when the order arrived. Overall it was not a good experience. Forgot to mention the table top was sticky and the plates did not look fully clean.
Published at 7 months ago
Published at 8 months ago
Published at 9 months ago
Comparing to other similar restaurants, their prices are real high even though the quality of food is medium.
Published at 9 months ago
Food is awesome. Atmosphere is nice. The service is good too but a little slow. Sometimes I have to raise my hand several time before I can get attention or get something. Overall the place is awesome.
Published at 10 months ago
Published at 10 months ago
Published at 10 months ago
This was a good persian restaurant. However, the chelo kebab was not the best I have had. But don t take my word too seriously as I come from Canada where there are many great Persian restaurant.
Published at 10 months ago
Amazing food, kabab so juicy and tender!
Published at a year ago
The place is nice for a family dinner, fast and friendly service . The only reason for my 4 stars is the food was blend needs more spices . Otherwise everything was great Huge portions as well their plates can be for two persons .
Published at a year ago
Published at a year ago
Published at a year ago
Very dry burger and food and no sauce were provided!!!
Published at a year ago
Published at a year ago
Published at a year ago
Had a plate of chicken delivered to my hotel. The portion was very big and thought was too much for 1 person
Published at a year ago
Published at a year ago
The kabab didn t have any salt, rice was so oily that after I finished eating you could see the oil on the plate. With the prices they charge you would think you are getting a good meat but it was chewy and it was wrestling with my teeth as I was trying to force it down. Beside the food there was one other thing that disappointed me very much. They had a table with bunch of toys and some signs saying you will not be forgotten. At first I thought a staff member has passed away but after I asked they told me it was for Palestine. The owner is Persian BUT I don t remember him putting out a table when 1500 people of his own country got killed in 3 days! The 45 minutes that we were at the restaurant the owner spent over 30 minutes rearranging the toys or adding more toys and did NOT spent 5 seconds coming to any of the tables to welcome the guests or ask how the food was! I know Gaza is a sensitive matter these days and I feel bad for their people but I also matter and I would like to be treated nicely if I m paying over $100 for lunch of 3 people! I will not spend another penny of my hard earned money and be treated this way specially with the quality of the food they offer!
Published at a year ago
I had a spicy chicken koobideh, this was my first try of koobideh in my life. They try was successful. It was good. Along with this food they will provide soups or salads as a starte and thats also a big quantity actually. I liked the soup,it was a different one. The staffa are so nice to customers. Also can here music here for free. One thing noticed that, the AC was not so cool when I get in, but later it got ok. Hope to visit again. Thank you guys.
Published at a year ago
I love Heidar Baba. The food is fresh and delicious. The service is above and beyond. Thank you for having a great restaurant
Published at a year ago
The staff were all really kind. The interior is cozy and relaxing. The food was good, it s a perfect place to dine alone or with someone else.
Published at a year ago
The kabob koobideh is the best. Also joojeh kabob was delicious. I tried the tadig with qhormeh sabzi but found it britle and hard. I wished they used bread at the bottom of rice to make bread tadig instead of rice tadig. Also their salad olovieh is really good.
Published at a year ago
Although the prices have gone up drastically compared to 3-10 years ago they do still have the best chicken kabob in Pasadena. Have gone here for years and the chicken kabob is always the go to. Parking: Parking is tricky to find but if you go directly to the back of the store there is a parking lot for the restaurant. Parking is free.
Published at a year ago
lovely people serving up generous portions of authentic Persian dishes. Freshly made quality and toasty. If it were in my town I would eat there every week.
Published at a year ago
Meat dishes (lamb and chicken Koobideh) were quite delicious. Rice and Hummus were excellent! French Fries were fresh, crispy and extremely popular at all the tables around us. Salads were fresh, but primarily iceberg lettuce and store bought dressing.
Published at a year ago
Authentic halal food from Arabia.
Published at a year ago
We were group of five people we went there and food quality was not great there Persian rice were too smashed and texture was not that great there Kabobs were very dry and no flavor. I don t think I ll ever go there. Food
Published at a year ago
Published at a year ago
I ordered eggplant with meat .. and lantern soup it coms quick. But very little meat no test or spices and over cooked the soup come with a lot of split peas test good but light test.. the eggplant comes with too much split peas and less eggplant! One more notice the spoon very old looks someone bring it from jankyard old doesnt belong the elegant of the place . Sheff need to concern about the spices as its very important in Eastern kitchen.. I came 7 years ago the food was way better
Published at a year ago
Published at a year ago
Published at a year ago
Wonderful halal food. Generous portions.
Published at a year ago
We ordered beef kabob, and combo chicken and beef. The food didn t have any spices, and the meat tasted fishy. The salad tasted like store brand, not fresh, and I didn t like the soup. The food is not the greatest, so I wouldn t come back. The service tho is the best, 3 stars only for the great server. She is clam, friendly, and kind. We asked to take the beef kabob back, and she agreed without hesitation. Best service. Thank you!
Published at a year ago
Nice food ....... ....... ....... ....... ....... Clean place ....... ....... ....... ....... ....... Available parking ....... ....... ....... ....... ....... Good service ....... ....... ....... ....... ....... Price ok ....... ....... ....... ....... .......
Published at a year ago
Huge portion!
Published at a year ago
A great place to eat healthy and taste fresh chicken
Published at a year ago
Published at a year ago
Poor service. No body welcomed us. We sat down and waited for them to come to take the order. Nobody even cared for 15 mins while they were passing us back and forth. I had to go up there and make them realize that we are here to eat.
Published at a year ago
Got served with tea and baklava and free refills for tea
Published at a year ago
Published at a year ago
Published at a year ago
Published at a year ago
Published at a year ago
Food was not that Persian as expected. Didnt enjoy the test
Published at a year ago
Great food. The furniture is simple.
Published at a year ago
Published at a year ago
Published at a year ago
Published at a year ago
Amazing halal tasty kabob! I always go there with friends and families and we all love the food and the service
Published at a year ago
The best food in town. Absolutely delicious
Published at a year ago
Published at a year ago
I got food poisoning here. I ve been sick for over 24 hours now. I should have known because their meat smelled really bad and must have been old and expired. Threw the rest of it away. Do not eat there.
Published at a year ago
We took the food home and it smelled so bad like garbage!!!! The food must have been expired. I cannot believe they are serving food that has gone bad. I will never return to that restaurant ever again.
Published at a year ago
Published at a year ago
Too Expensive
Published at a year ago
Published at a year ago
Tasty food, and good healthy portions! I was pleasantly surprised at how much food our money got us.
Published at a year ago
Decent food! Used to be better!
Published at a year ago
Published at a year ago
Great job. Love it, fresh and tasty.
Published at a year ago
Published at a year ago
Published at a year ago
Published at a year ago
Published at a year ago
Delicious food
Published at a year ago
They did not have one appetizer item on the menu. Also, no straws! This place has amazing lamb kabobs. Tasting like what you get in Tehran. Vegetarian options: Available Parking: We got lucky and parked right in front. One hour only. Kid-friendliness: Many families with kids here Wheelchair accessibility: Lots of space inside with wide entrance.
Published at a year ago
The food was too expensive and not flavorful at all and it took too long to take my order even though I was 1 out of three people there. The wait to actually get the food was even greater. I left this place disappointed for I could tell little attention was put into their meals.
Published at a year ago
Published at a year ago
Friendly restaurant.
Published at a year ago
Published at a year ago
Great food, nice staff and good sitting with clean premises.
Published at a year ago
Very special Persian Food The rice is very fragrant and our family likes to take it home and enjoy it together
Published at a year ago
It s my first time getting food here. We ordered at the counter and it only took 15 minutes for the food to be ready. We ordered chicken kebob with salad, shish kebob with fries and lamb fillet with barley soup. The basmati rice was plentiful, the vegetables nicely roasted and the barley soup was satisfying. The meats are tender but under seasoned compared to other places like Pardis, Sahara and Raif s. Maybe, that s the reason packets of sumac came with the food.
Published at a year ago
Published at a year ago
Published at a year ago
Published at a year ago
Good food bad service
Published at a year ago
Good food, but a little pricey
Published at a year ago
Great Persian food place.
Published at a year ago
Very fresh. The food portions were plenty. Ive been there for 3 times. Definitely go again. I recommend
Published at a year ago
One of the best food places
Published at a year ago
The food was OK overall but they had this delicious I think it was lamb something like stew but it was wonderful
Published at a year ago
Nice place and delicious food
Published at a year ago
Published at a year ago
C-me is your rockstar! Such a great personality and down to earth human being. Keep her, she an asset and spark of life to your business. The food was superb as always. Complements to the chef and the rest of your staff that make it happen. Oh your Persian ice cream is almost to die for! :) keep doing what youre doing.
Published at a year ago
Heidar Baba makes me happy. I stop in any time I m in the neighborhood and try to talk myself into trying something new, but I always order my go-to and never leave disappointed. White meat chicken kabob plate with the salad both are enormous and so fresh and tasty, it s hard to not eat the entire thing in one sitting (the plate can easily provide three meals). The rice is impossibly light and the juicy chicken and grilled tomatoes make every bite of all three a treat. I usually get just water, but last night I ordered an Arnold Palmer and was blown away by the amazing flavors in the Persian tea literally a delight. The staff is hard-working and always positive and makes the guest experience very casual and comfortable. Thank you, Heidar Baba see you again soon!
Published at 2 years ago
They offer big wonderful looking portions but the food is bland.
Published at 2 years ago
Published at 2 years ago
Published at 2 years ago
The traditional place and food. That was my first time there and everything was great. Menu items were fully Persian and traditional. We got the combo kabob with rice and it was delicious. Also, we tried our friends stew and Barg kabob which was amazing and we loved it. The food portion was good and enough for 2 people. The place was cozy and the service was also good. We definitely coming back to try the rest of the menu.
Published at 2 years ago
Delicious food
Published at 2 years ago
Thank you so much
Published at 2 years ago
Wasn t that great of a food compared to other available locations in L.A. Shish kabab wasn t tender. Shawarma tasted mostly of ketchup and mayo, which shouldn t even be a part of the sandwich. It wasn t too bad, it felt more like a burger. Found a dead fly in a menu and kept having lives ones flying around me. Over all, it s ok. I wouldn t come back. That s my opinion, my partner loves the food here and recommends it. People that work there are great.
Published at 2 years ago
THIS PLACE IS AWFUL THEY SERVE OLD COOKED MEAT THEY ARE NOT CLEAN FOOD IS NOT GOOD AT ALL DO NOT COME HERE AND TRUST ALL THE LOW REVIEWS THIS STORE SHOULD PERMANENTLY BE CLOSED !!!!!
Published at 2 years ago
Published at 2 years ago
Great lamb and lentil soup! The food was tasty and the environment was pleasant! I think this is my favorite Middle Eastern restaurant in Pasadena because the portions are huge, the prices are fair and the waiters are very diligent. Highly recommended!
Published at 2 years ago
Ordered the chicken wings mild for the kids great tasting, crispy on the outside juicy on the inside kids eat them all. Also had the chicken burger :( patty was too dry. Salad is regular old salad. Fries are good thin cut.
Published at 2 years ago
Awesome !!! Really delicious Persian kabobs, fresh rice, hummus, fresh salad dressing.
Published at 2 years ago
Good
Published at 2 years ago
Good food. Big portions. Clean place. The young lady at the counter is just wonderful. Highly recommended.
Published at 2 years ago
Food and portions are great!
Published at 2 years ago
Kebab is good, but soups are terrible
Published at 2 years ago
Published at 2 years ago
A quiet, no frills spot across from PCC, good food and service. The food was not salty, which is preferred as you can bring up the salt levels yourself, but you can t unsalt something! They give you a lot of food for the money. I had rack of lamb, which was delicious
Published at 2 years ago
Large portion excellent taste
Published at 2 years ago
I had the chicken kabob. The chicken from the Kabob must have been cooked in some fat. I just ate four pieces of it and I was feeling full. I thought that the I paid too much money for a lack of quality.
Published at 2 years ago
Published at 2 years ago
Published at 2 years ago
foods good. i just really dislike how i always order the lunch special (10.99) they always charge me for the regular plate (16).
Published at 2 years ago
Food was great, staff was polite & very Organized. Highly recommended for anyone who wants to have International food!
Published at 2 years ago
Published at 2 years ago
Published at 2 years ago
Few years ago I gave ot 5 stars. Today 3! The prices is very high now and the service is not good as before.. salad came and had to wait 20 min to get rhe dressing for it!
Published at 2 years ago
Published at 2 years ago
Published at 2 years ago
Published at 2 years ago
Published at 2 years ago
Got their koobideh (beef) and tahdig. It was good. The koobideh could be more tender but overall, i recommend this place.
Published at 2 years ago
Good price
Published at 2 years ago
Published at 2 years ago
The service was good and the soup was very good. However, my steak skewer had was dripping with oil. The rice also had a lot of oil. Also a little pricey for wha it is.
Published at 2 years ago
Good traditional Persian fare. I would try again as a take out option as the dine in experience was lacking. Good flavors in the lamb and chicken koobideh, although a bit greasy. Albaloo pollo was good but not great. Persian tea was very good but they had no baklava.
Published at 2 years ago
Loved the dark chicken kabob
Published at 2 years ago
Published at 2 years ago
delicious rice and chicken seasoned and cooked to perfection!
Published at 2 years ago
Published at 2 years ago
The spicy chicken koobideh was *chefs kiss* DELICIOUS and so delightfully unique I will buy again just for that dish. The meats were tender and well cooked and flavorful. The rice though was a little wet (?) But otherwise everything was delicious and great for takeout.
Published at 2 years ago
Good stuff
Published at 2 years ago
Lovely staff. Great food. Beautiful interior
Published at 2 years ago
Very delicious and huge portions. My and my family loved. We are satisfied.
Published at 2 years ago
The food was just so plain and bland, there was barely any flavor to anything we got.
Published at 2 years ago
Published at 2 years ago
I love their chicken kabob plate. The portions are huge
Published at 2 years ago
Published at 2 years ago
The cashier little rude. She need to growup and respect others. Ordered food and took them 20 Minutes. Then gave them a second reminder about our order. Lazy emloyee.
Published at 2 years ago
Amazing halal food in the area, loved the chicken salad (already made, available in the fridge). A little bit pricy
Published at 2 years ago
Published at 2 years ago
The best halal restaurant and food is delicious excellent customer service clean restroom
Published at 3 years ago
Delicious and HUGE PORTIONS!
Published at 3 years ago
Published at 3 years ago
The chef is not a good one, very uncooked food with a very low costumer service level. Im sorry to waste my time going there. I ordered the food it was uncooked inside, the rack of lamb. They said well cook it more for you, when it came out it was burned. I asked the owner, and he said why dont you eat something else. I only like rack of lamb, and they didnt provide me with another cooked normal one.
Published at 3 years ago
Heidar Baba Persian grill is a staple of the Pasadena community, having served the people delicious eats for decades. If its your first time there I would recommend the Soltani Kabob, one skewer of ground beef and one skewer of beef fillet (ask for MEDIUM to keep it juicy, fillet should never be prepared well done). It comes with rice but you can do half salad which i enjoy greatly. This might be off brand for someone looking for an authentic middle eastern culinary experience, but the Hamburger is a surprise hit as well. Dont forget to order Mast Moosir (yogurt with shallots) with your kabobs, and finish off your meal with some Persian black tea.
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
This restaurant has been a go-to place for me in the past few years, before and during the pandemic. Recently, their food quality has deteriorated and their delivery packaging has been sloppy. I cant remember any recent delivery without spills. I sincerely hope they pay attention to their service and restore its quality.
Published at 3 years ago
Went here two years ago for lunch and loved it. This time we came for dinner, it did not disappoint!
Published at 3 years ago
Published at 3 years ago
Awesome Persian food. This is my most favorite Persian restaurant.
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
Juicy Persian Kebabs. All the kebabs are delicious. Menus come with basmati rice and salad as you wish, we went only for proteins but you have options. I strongly suggest lamb chops if youre looking for an exceptional taste. My second choice is the beef shish and third choice would be chicken shish. We also ordered greek salad to the side.
Published at 3 years ago
Published at 3 years ago
It has a couple of vegetarian options and the lunch portions are huge!
Published at 3 years ago
Published at 3 years ago
Favorite place for chicken & beef koobideh w/ basmati rice.
Published at 3 years ago
Best Persian halal food ...great service.
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
Moist, juicy and flavourful.
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
Authentic persian cuisine. Taste is good, price is little on the higher side but the serving size is really really good and makes it worth it. Service is very friendly and they they are fairly quick considering they make everything fresh. Parking at the back, which is accessible from the side lane.
Published at 3 years ago
Dirty ,Unorganized and Horrible customer service
Published at 3 years ago
Published at 3 years ago
Published at 3 years ago
The staff were awesome but I m sorry to say that the Kabab smells . Its the same price as Raffi in Glendale but the food is not comparable.
Published at 3 years ago
Unbelievably good food. Be kind. Their staff are working really hard. Order ahead for pickup. Give them 30 minutes. Food is cooked when you order it. Cant go wrong with kabob
Published at 3 years ago
My favorite place.
Published at 3 years ago
Published at 3 years ago
Food Quality , hospitality and prices are great. Always fresh Chicken or Beef Kabobs.
Published at 3 years ago
It used to be good. The rice was cold, we ordered lamb shank and rice. Before I think they had a Persian chef. Now the chef and workers are Hispanic. Not Good
Published at 3 years ago
Published at 3 years ago
Great halal place! Portions are very big. Rice can be very dry, so dont forget to order yogurt or tahini with your food.
Published at 3 years ago
Published at 3 years ago
Let me begin by saying this negative review is not directed at their food. To be honest, we ve been going to this place for years because their food is delicious and it breaks my heart to leave a such a nasty review for their underhanded practices. In short, I ordered 30 kabobs (combination of chicken and beef), and 7 sides in advance for a party. They quoted me $332 over the phone. When I arrived the next day for pickup and added 4 Fantas to the order, they charge me $672! Literally double of what I was quoted over the phone. The lady behind the counter (I m assuming she was the manager / owner) insisted that the price was correct; feeling like I was held hostage, I had no choice but to pay the amount since I had guests at home that were waiting to be fed. I figured maybe it was just an oversight, and that we could resolve it later in the day. So, I paid and left. Later that evening I tried calling the restaurant to resolve the billing issue. To my surprise, they never called back. Seeing how I had no other option, I filed a formal dispute with my bank. After the investigation, they insisted that the billing was correct and therefore I m on the hook to pay premium steakhouse prices for ground chicken and beef. I understand small restaurants are hurting because of COVID and you may need to charge a little more to stay afloat. But charging a regular customer DOUBLE and holding them hostage is not the way to go about recouping your reduced revenue. You guys knew exactly what you were doing and are a bunch of crooks. You guys lost a customer for life and we ll never be coming back.
Published at 3 years ago
Love this food!
Published at 3 years ago
- 9 photos
- 200 reviews
- 4.3 rating
- Phone: +1 626-844-7970
- Website: http://heidarbaba.com/
- Address: 1511 E Colorado Blvd, Pasadena, CA 91106, United States
- Coordinates: 34.146133, -118.11925099999999
- Persian restaurant
- Monday: 11 AM–8:45 PM
- Tuesday: 11 AM–8:45 PM
- Wednesday: 11 AM–8:45 PM
- Thursday: 11 AM–8:45 PM
- Friday: 11 AM–8:45 PM
- Saturday: 11 AM–8:45 PM
- Sunday: 11 AM–8:45 PM
- No-contact delivery: Yes
- Delivery: Yes
- Takeaway: Yes
- Dine-in: Yes
- Great tea selection: Yes
- Lunch: Yes
- Dinner: Yes
- Solo dining: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible seating: Yes
- Wheelchair-accessible toilet: Yes
- Coffee: Yes
- Comfort food: Yes
- Halal food: Yes
- Healthy options: Yes
- Small plates: Yes
- Lunch: Yes
- Dinner: Yes
- Catering: Yes
- Dessert: Yes
- Seating: Yes
- Toilets: Yes
- Casual: Yes
- Cosy: Yes
- Groups: Yes
- Tourists: Yes
- University students: Yes
- Accepts reservations: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes
- Good for kids: Yes
- High chairs: Yes
- Free of charge street parking: Yes
- Free parking lot: Yes
- Parking: Yes