Gaucho Grill Pasadena

455 S Lake Ave Suite 102, Pasadena, CA 91101, United States

Gaucho Grill Pasadena
About the Company

We aim to deliver the experience of a contemporary Argentine Steakhouse inspired by the tradition, values and culture of the Gaucho Lifestyle.

Reviews
Review №1

Published at 20 days ago

Review №2

Yes there is a Happy Hour sign but No there is no Happy hour on the weekend. We went for Happy Hour on a Wednesday and really enjoyed the little lamb chops and empanadas along with good drinks. Several weeks later we went on a Saturday because the sign in front said Happy Hour all week. Surprise! The hostess didn t know that; she said it was only during the week. Then she said, just drinks ( even though the sign said drinks and appetizers). The best was the bar tender who said on the weekend Happy hour starts at 9pm. I don t like deception. Go to Malbec.

Published at 22 days ago

Review №3

Yummy

Published at 22 days ago

Review №4

I assume the follow through with staff comes from the lack of follow through from the general manager Elmer Martinez who never responded to messages after requesting an alternative to his gift card. Who wants to go to a restaurant a second time for a better experience. I took my family to your restaurant for my dad s 60th birthday and our experience was horrific. It took 20 minutes for our drinks to come out.. 20 minutes for beverages is unheard of in any restaurant that values customer service. Our food was either undercooked or overcooked (we left food behind). We literally were attempting to switch meals at the table so that everyone could eat something after waiting so long for any kind of decent service. We were never offered refills we had to flag our server down for refills. Every time she walked by she would look in the opposite direction to avoid helping her tables. I had to ask one of the bussers for help with refills. My dad had a michelada and wanted a regular beverage after that, he never got it because our server never brought it to our table. We made the reservation and indicated his birthday for a 30 dollar discount we never received. When I inquired about it everyone pointed the finger at one another and no one took accountability for the mess up or offered to fix it. Your restaurant attached a tip for our server I reviewed your website I don t see that indicated as common practice in your restaurant (like other reputable restaurants do). Our server did not deserve a tip AT ALL. When I asked why it was included she said it s common practice but not on the website. Is that common practice that you unknowingly add an undeserving tip for your servers? When I asked for the manager she came over and said there was nothing she could do to at least offer the 30.00 off. I asked for the GM and she said she was the GM. I said I doubt that but if you want to make me figure it out myself no problem and left restaurant. You should be beyond embarrassed at the experience we had in this restaurant. People should not have to go there and say today is really important to me I need you to make it special! Your restaurant and staff should strive for perfection so that if they fall short it is still a pleasant experience.

Published at a month ago

Review №5

We come here all the time to celebrate birthdays and special occasions. You need to order the bife de chorizo, its so delicious! Pedro our waiter, was AMAZING! He made the whole dining experience so special! He was very kind and always made sure we had everything we needed. If you want to taste a little bit of Argentina here in L.A., then you need to come to El Gaucho Grill here in Pasadena. ¡VIVA LA LIBERTAD CARAJO!

Published at a month ago

Review №6

It is always a pleasure to come and remember a little of my country by eating in the best way possible. The food is excellent, the meat is just like it was made at home. One of my favorite places

Published at a month ago

Review №7

great service

Published at a month ago

Review №8

This place is AMAZING! I chose this place for my bday dinner on 9/14/24 and it did not disappoint! We had a part of 11 and they accommodated us very well. Service was terrific, food was beyond words can express of how delicious it was, my taste buds were flabbergasted . Their sangria was to die for, I cannot say enough great things about this place, I 100% recommend this place to everyone and anyone. Be ready to spend a pretty penny but it was definitely worth it, for example, We got 2 parrilladas, a tomahawk, 2 sangria bottles, a milanesa de pollo and something else I can t recall and our bill was in the $700 range. HOWEVER, I would definitely come back! The only downside is the parking! Everything else was great

Published at a month ago

Review №9

Published at a month ago

Review №10

Published at a month ago

Review №11

Published at a month ago

Review №12

Matias provided amazing service and hospitality. Happy hour was great amd food was excellent.

Published at a month ago

Review №13

Great place. Book a reservation online. Food was great!

Published at a month ago

Review №14

Published at a month ago

Review №15

Augustina was amazing and so was the Tomahawk

Published at a month ago

Review №16

I m not sure why this place only has 4.3 stars. The entraña was fantastic & they even let me order it with eggs .I highly recommend.

Published at 2 months ago

Review №17

I got entraña with eggs for lunch amazing.

Published at 2 months ago

Review №18

My first time coming here, weekday dinner and it was great. I tried a little bit of everything. I enjoyed the shrimp empanada, although I tasted more cheese than shrimp. The muscles were fantastic. Both the ravioli and lasagna were full of flavor and texture. They have a full bar and a lot of outdoor seating available if that s what you prefer.

Published at 2 months ago

Review №19

Fantastic!

Published at 2 months ago

Review №20

Kid-friendliness: They have an awesome kids menu . Staff was excellenet today. Miguel was excellent and had a great conversation with us. Food

Published at 2 months ago

Review №21

We absolutely luv Brandon at Gaucho Grill Pasadena. Lunch Specials are excellent!!!

Published at 2 months ago

Review №22

Delicious and service is professional plus kind

Published at 2 months ago

Review №23

Perfect spot for lunch with steak ! Excellent service

Published at 2 months ago

Review №24

Great place for lunch. Pedro was a wonderful server and had the best recommendations!! Yummy food, great atmosphere !!

Published at 2 months ago

Review №25

Good food great service and good deal

Published at 2 months ago

Review №26

10/06/24 Terrible service. Receptionist was in a bad mood and explained that she shouldnt be the one serving us and as if she was giving us a big favor. Took our order while sipping on her ice water from coffee bean. Waiters all over the place. Order came out 30 mins interval for a beer, coke, and fries!

Published at 2 months ago

Review №27

Great service. Parking: Park in the mall Kid-friendliness: There is kids meal.

Published at 2 months ago

Review №28

Went on Sunday evening about 5 pm. The restaurant was not busy at that time but was filling up as we left about an hour or so later. Dont know if they were short staffed, but it took about 5 minutes to be greeted and then seated. Our waiter seemed to be the only one managing all the tables, so attention to service was not that great. One complaint regarding the food was the iced tea. I assume it was a black tea as they didnt list other ingredients, so if it was flavored, they need to let you know. What I got seemed like it was rancid. The actual food was good as was the environment. Cant say Id be willing to go back at this time given the experience. Might just have been a bad day for them, but maybe not.

Published at 2 months ago

Review №29

One of the best restaurant, I love the tomahawk stake, I love the atmosphere, the service is great, very friendly people.

Published at 3 months ago

Review №30

The food here is absolutely fantastic! The skirt steak was cooked to perfection, and the mashed potatoes were wonderfully flavorful. The restaurant had a nice, relaxed atmosphere, and our server was very attentive at the start of the meal. Though it got a bit tricky to catch her towards the end, the overall experience was still enjoyable. We did notice a couple of mosquitoes by our table, but thankfully, they weren t too much of a bother. Despite these minor things, I would highly recommend this place for the food alone just be prepared to linger a little longer when its time to settle up.

Published at 3 months ago

Review №31

They sat us at a table in the middle of the hallway, the waiter greeted us very attentively, but it took him a long time to bring the menu, once we ordered the food he brought it incomplete, we told him that it was the birthday of someone who was in our group and he took a while. 45 minutes to enter a dessert, he didnt want to sing El Happy Birthday he didnt try, he was curt, he didnt make eye contact, we have been going to this restaurant for more than 30 years since they were on Sunset Blvd, and we know that Argentinians have a personality Strong, but they respect your business and have their say, we will not return, it was a great disappointment.

Published at 3 months ago

Review №32

Very clean and beautiful, waiter was kind and attentive. I ordered the ribeye thinking it would be one of the best things on the menu. Nope!! Tuff and hard to chew, I ordered it medium rare and it came that way. It was definitely the quality of the steak. It also had so many tendons in it. Expected so much more from this place. The flan was delicious.

Published at 3 months ago

Review №33

One of my favorite spots for Argentinean beef dishes. Their chimmichurri is amazing. Just wish they had a pantry to sell other goods like their Buena Park location.

Published at 3 months ago

Review №34

Published at 3 months ago

Review №35

Great service, food and ambience. The server was very attentive and willing to explain and provide suggestions. Highly recommended

Published at 3 months ago

Review №36

Published at 4 months ago

Review №37

Published at 4 months ago

Review №38

Published at 4 months ago

Review №39

Published at 4 months ago

Review №40

Very good food, excellent service, highly recommended

Published at 5 months ago

Review №41

On July 13 we were celebrating my friends birthday, but when I returned home I realized that I lost a silver bracelet of great sentimental value to me. When I called the restaurant, they told me that the bartender, RAUL, found her and I keep it. The truth is that I appreciate his values as an honest employee. I am very grateful to him. May GOD bless him. The management should recognize his gesture of honesty. thank you Raul Peralta

Published at 5 months ago

Review №42

Published at 5 months ago

Review №43

I was so excited to finally try this place today since we were in the area. I used to go to their Burbank location before they closed it down. I made reservations off OpenTable but we got there earlier so they were still able to sit us during lunch. They have a special lunch menu going on that I was going to order from but our waitress said I couldnt sub out the potatoes that comes with the steak with fries which I understand. So I got the New York Strip (Ojo De Bife) at medium rare with fries and asked for no butter on the fries, my wife got the Sea Bass. I asked for a coke to drink and when I drank it, it was flat. Our waitress didnt come back to us for over 10 minutes even though I saw her walking around near the kitchen but she just never look at my direction. So I went to the bartender to ask if I can switch to a sprite instead. He let me taste the sprite first and it was flat as well so I just stuck with water. When the waitress finally came to our table to check in, I let her know about the soda being flat and she said she would take it off the bill. Another waiter came to our table with some empanadas but I told him. We didnt order that. The menu said on the steak that it will take about 30 minutes to make so I understood that and we just ate the bread while waiting. I overheard that they messsd up on my fries since the put butter so the waitress got them to remake it. We had to wait a little longer for our food, once it finally got to our table I was ready to eat my steak. But the plate was cold, the steak was not hot or warm so I know it sat out on the counter while they were remaking the fries. The fries were hot and good, just needed some black pepper but they didnt have that at our table. My wife like the Sea Bass, she thought it was flavored well and enjoyed the mushroom on the side. When I was ready to pay, I still did not see our waitress come back so I had to flag down the bartender to bring me some boxes and our check. I would not recommend this Gaucho Grill location just based on my experience today and was totally disappointed because I was anticipating coming to this place for a while. Vegetarian options: They had some healthy dishes here like pasta and salad. Parking: There a parking garage for the other shops that you can park at for no cost. Kid-friendliness: This place is kid friendly Wheelchair accessibility: This place is wheelchair accessible

Published at 5 months ago

Review №44

You cant miss it if you do like good meats and argentinean food. Now in summer dining in the yard is a real pleasure!

Published at 5 months ago

Review №45

Cant go wrong with their happy hour and their late night happy hour 9:30pm to close Thurs, Fri, Sat is clutch! Never a problem finding street parking right up front. Happy hour favorites: lamb chops, meatballs, burger. Bread + chimichurri is on the house too, just have to ask for it sometime. Chill laid back atmosphere, great bar set up!

Published at 5 months ago

Review №46

Published at 5 months ago

Review №47

Good food Good drinks staff was great

Published at 5 months ago

Review №48

Published at 5 months ago

Review №49

I would like to share my honest review of this restaurant. The whole meal was really difficult. It was nice to play live music, but it was impossible to have a conversation because they played without stopping for two hours. The worst thing was that I ate while sweating, wondering if the air conditioner was broken or defective. This is a place I really dont want to go to again. For your information, the taste of the steak was fine

Published at 5 months ago

Review №50

We went on a Wednesday for a friends birthday, and it was great! Our second visiting, food is decent as always. Our server Agustina gave us amazing service! Super friendly and greeted each of our guest well. 10/10! Will definitely be back again :)

Published at 5 months ago

Review №51

Published at 5 months ago

Review №52

Published at 5 months ago

Review №53

Published at 6 months ago

Review №54

Great food, service was good drinks ok and a little pricey

Published at 6 months ago

Review №55

Published at 6 months ago

Review №56

Love the food here. The steaks are perfect. If you are lucky enough to get Kata as a server you are in for the perfect evening.

Published at 6 months ago

Review №57

Amazing meat, amazing sides, amazing service, amazing vibes. This place is great for any celebration or date night. The portions are huge and the quality is superb. Prepare to get the meat sweats or just take the leftovers for round 2.

Published at 7 months ago

Review №58

Published at 7 months ago

Review №59

Great steaks. Love this place. Will come again.

Published at 7 months ago

Review №60

Tomahawk was okay, drinks were not worth its cost, I guess our waitress must have been very busy, it happens, overall not worth the >$350 bill

Published at 7 months ago

Review №61

Published at 7 months ago

Review №62

Food was tasty but the service wasnt good and they wetent even busy. So, e excuse

Published at 7 months ago

Review №63

Last night we came to celebrate birthdays, but our encounter with the hostess could best be described as...chilling. Think Medusa, but with a disdain for large parties instead of snakes for hair. Now, to be fair, the food was fantastic. We loved the empanadas and the meat parrillada was delicious. But even the most delectable meal can be overshadowed by a frosty reception. For example, a simple request for the restroom location resulted in a curt point and an eye roll that could fuel a small windmill. The real head-scratcher was the apparent annoyance towards our party size. There was no wait, no reservation snafu, just a general aura of the audacity of you wanting to dine together! This manifested in the impatient tugging of a table away (before confirming if more people were joining) and a dramatic sigh upon our affirmative answer. Look, as someone that worked in customer service all through out college, customer service 101 tells you a smile goes a long way. Our hostess, however, seemed to be taking a masterclass in the art of the annoyed and aggressive communication. While the food and ambiance were undeniably lovely, the coldness of our initial interaction left a bad taste in our mouths. Perhaps with a bit more hospitality training, this restaurant could be a true gem.

Published at 7 months ago

Review №64

Nice place to have happy hour. Great deals and delicious empanadas. It seems they are usually understaffed, so service is a little slow, but if youre not in a hurry, its a good spot.

Published at 7 months ago

Review №65

Magnificent food.. Everything fresh All beautifully decorated... The waiter Pedro has excellent service, I really liked it. He gave us some beautiful non-alcoholic drinks and I loved that. Your attention and unique service. All beautiful tasty unique. . Thank you Pedro, waiter for the night, Friday, April 26, 9 pm Take care of him, hes worth Gold Delicious food

Published at 7 months ago

Review №66

Fire. It was really good

Published at 7 months ago

Review №67

1 star and I m being generous. The best thing we ordered at an Argentinian steak house was a salad (lol) and it was mediocre. The tomahawk steak was terrible. No flavor, no texture, so chewy and hard to cut.. oof one of the worst meat we ve ever had. In comparison we ve had the tomahawk at cut in Beverly Hills and it was amazing. We got the side of mushrooms with it and it was disgusting. We also ordered the T-bone that came flattened (they do that to make it tender) and it was as rubbery as a tire. Again, no flavor, no salt, fighting it to get a slice. And lastly we ordered the sea bass, plain and unmemorable like everything else. It came with the saddest side of steamed veggies I ve ever seen. It was so unappealing no one touched it. We left with most of our plates still intact and no one had the decency to ask us why (because they probably know the answer). On top of it all, service was terrible.. maybe understaffed? Don t be fooled by the reviews like we did, don t go. The only family member that enjoyed the meat was my dog.

Published at 7 months ago

Review №68

Grade A (90): I can give it a better grade if I ignore the Picanha. Ordered medium, came less than rare inside, sent it back, came rare, ended up not eating it. My buddies got the Entrana (Skirt Steak) on my recommendation and that was tender & Delicious and prepared perfectly. We also got a filet that was excellent. Empanadas, the Ham & Cheese was #1, then the short rib then the al pastor and spinach was really bad. Warning: Picanha, great presentation for a picture (Outside looked perfect but Very undercooked inside, next time maybe order butterflied). And keep your plate, send back the metal contraption, it will be easier to carve it.

Published at 8 months ago

Review №69

Amazing drinks and tomahawk steak here!! Got the strawberry basil marg. Primarily came back for my 2nd time for the tomahawk, perfectly cooked, a little pricey but highly recommend

Published at 8 months ago

Review №70

Published at 8 months ago

Review №71

Published at 8 months ago

Review №72

Randomly dropped by this place and made it in time for happy hour. Cool and stylish place when it comes to the interior. Im picky when it comes to my meat and the Entraña has always been a favourite of mine. Best Entraña Ive had north of the US boarder. Also really good fries that were well seasoned and the chimichurri was good also. This meal was just what I wanted!

Published at 8 months ago

Review №73

We visited this restaurant for the first time, it was my Moms birthday and I wanted to surprise her, but it was nothing of what I thought. The place looks elegant, but the food wasnt that great considering the price we paid. After they delivered the food, I was shocked that mine didnt arrive with the other meals, it was only when someone came to our table to ask if everything was OK that they realized they screwed up. I was not hungry by the time they brought it to the table (20 minutes after the other meals arrived) and I asked for it to go. The waiter came with the food to go and as he was putting the food on the table he said and I quote I have one little problem, I do not have a bag for you to take your food to go. Just like that. A restaurant that expensive and they does not have a bag for you to take your food to go? Said the ran out yesterday.... Wow, just wow. I realize a good ribeye can be a little fatty... but mine was mostly fat..and about 1/ 4 in thick, not a steak. Mashed potatoes arrived cold and tasted like instant. Empanada was weak in flavor and very fried and doughy. The forgotton Paella dish was very watery. Margarita was weak, mostly ice. Martini came with no olives... I got to pay $280.00...for this disappointment. We wont return. Note: I felt the servers tried... but there is a deeper problem at this location.

Published at 9 months ago

Review №74

I came here for a quick bite. Sat at the bar. Still waiting for someone to come so I can pay. It has been 20 minutes.

Published at 9 months ago

Review №75

One of if not the best steak Ive ever had. Location was friendly and welcoming and the staff was amazing. 10/10 would recommend.

Published at 9 months ago

Review №76

I have a bit of a mixed review about this place We went there for my daughters birthday I had the Milanesa The meat itself was good, tender, but very dry and very under seasoned like it needed something. But I tried my sons New York strip steak and that was delicious The rose sangria is so so but it looks very pretty The waiters were nice, the place has a nice look inside And my daughter was happy with the cake they brought it was almost like a bread pudding The reason we went to this place was they had no reservations available at Nicks. I must say the hostess was sweet and up beat. I would go back probably more for like a lunch not for a birthday celebration. Why? I just felt the whole experience was lacking something, a little dull.

Published at 9 months ago

Review №77

Drinks were fantastic! Manuel our waiter was also excellent and atmosphere is hip, will be back soon!!

Published at 9 months ago

Review №78

Published at 9 months ago

Review №79

Super recommended. Rich and abundant food

Published at 10 months ago

Review №80

We had lots of back and forth because they told us the dont have lamb chops for the variety of meat plate but at the end the bring us!!! Every server said something different and we didn t know what was going on!! We ordered medium well but meats were well done! The server brought desert at the end to made up for it, which was nice. The taste okay! The atmosphere and design of the restaurant is very good and stylish There are plenty of parking in back for free and lots of shopping stores are around

Published at 10 months ago

Review №81

Published at 10 months ago

Review №82

Jesús was a very good waiter, extremely attentive and kind, great service!

Published at 10 months ago

Review №83

The waiter Jesus 10/10. Sweet, charming, and on top of our service! Very attentive, patient & well mannered.

Published at 10 months ago

Review №84

By far the worst restaurant, it is a discredit for Argentine cuisine, of the 5 diners who were there, 3 of us ended up discomposed. Dont waste your time and money, its not worth it. The lousy meat, the rib cut, should be bought in any supermarket. By far the worst experience

Published at 10 months ago

Review №85

We were there on a Friday night with reservations for 4 at 6:30pm. Checked in with not much of a wait. Was sat and realized after 25-30 minutes that we were not asked for drinks. Got up to speak to the hostess and informed her of the issue. Our waitress then came about 5 minutes later. We then placed our drinks and food orders (2 sirloins, one lasagna, and one salmon plate). They brought the drinks about 10 minutes later and the food about an hour later. The place wasnt too busy. Just upset how long the service took. Food was ok but night ruined with the wait.

Published at 10 months ago

Review №86

Everything was perfect. Dont show up 1 hour before they close because they are not going to serve you. Lol

Published at 10 months ago

Review №87

I went with my partner very excited to visit an Argentine restaurant since we miss our real food. First of all, Im going to talk about the food, the menu is not in Spanish (considering that it is an Argentine place it doesnt cost that much to have it), we ordered meat empanada and ham and cheese because the rest are not very Argentinian combinations. I understand that the meat empanada gives it its personal touch , but do you add peas to a meat empanada? The Milanese is tiny, very basic flavor. The acidic mash, like a hospital. Luckily, we didnt order cuts of meat because we read other reviews and considering that its not a cheap place and you have to wait 30 minutes for something from the grill, its better not to. The service, considering that it is a fancy and not very accessible place, they should invest more in the service. They took a while to bring everything, and they disappeared. I didnt feel like it was the essence of Argentine food, maybe I missed something and its an Argentinian Mexican fusion. Which is perfect! But they should be more transparent.

Published at 10 months ago

Review №88

Very good and kind service ,

Published at a year ago

Review №89

Great service and delicious food and great wine. Parking: You can park at the Macys lot so there is plenty of free parking. Food : 5/5 |

Published at a year ago

Review №90

This place was unforgettable. Absolutely delicious. Our family had the best meal here and whatever food was leftover, I took it home and had some of the best steak and egg breakfasts Ive had in a while

Published at a year ago

Review №91

Excellent cuts of meat, delicious picana, super attentive and friendly waiters, I highly recommend it.

Published at a year ago

Review №92

Parking: Pasadena CA Food

Published at a year ago

Review №93

Good food and exceptional service.

Published at a year ago

Review №94

A decent option for dinner on Lake Ave. Food, service, and atmosphere were all good, but none were especially outstanding. Still overall a good meal, especially given the price when compared to the other nearby pricer options.

Published at a year ago

Review №95

Published at a year ago

Review №96

Published at a year ago

Review №97

Agustina was amazing and she did a great job!

Published at a year ago

Review №98

We loved Augustina! She was the best!!!

Published at a year ago

Review №99

One of the best restaurants I have been to in LA. Recommend their mussels, paella, and tomahawk steak. Service was attentive and fast. When they overcooked our steak, they gave us another one and some homemade sauce on the house. Go here!!!

Published at a year ago

Review №100

Published at a year ago

Review №101

No one waited on us so we left!

Published at a year ago

Review №102

Great place to enjoy with family. Nice layout, great entertainment

Published at a year ago

Review №103

Published at a year ago

Review №104

Ariana e was a great server.

Published at a year ago

Review №105

My first time there and I was not impressed to be honest I was expecting more flavor in the food but it was good

Published at a year ago

Review №106

Published at a year ago

Review №107

Jesus was an amazing server, very attentive and everything we ordered was DELICIOUS!

Published at a year ago

Review №108

The atmosphere was good enough. The food was too oily. The RIB eyes came without any sides...Too expensive for what it was. I was sick after an hour. Got bad diarrhea the next morning.

Published at a year ago

Review №109

Manuel was excellent

Published at a year ago

Review №110

Published at a year ago

Review №111

We truly enjoy the food and drinks. But they dont seem to have enough servers to get the food to you or the drinks to you in time

Published at a year ago

Review №112

Published at a year ago

Review №113

I was lucky enough to be visiting during dineLA week color so I took my mom here for a lovely lunch! I ordered the prawns and artichoke salad, the lobster roll, and the flan, my mother ordered the empanada, the New York strip steak, and the floor as well. Everything came out delicious! We went in the afternoon, so the location wasnt very busy at all, and service was fantastic! The restrooms are very clean and nice, overall the entire atmosphere is just very relaxed. Definitely wanna visit again in the future.

Published at a year ago

Review №114

This place is a disaster. Overall vibe is ok. We thought this would be a great place to grab a nice lunch. We ordered tomahawk and picania medium-rare. They served both with very beautiful presentation but both steaks have been overcooked. Not just medium or medium well. They were well done. We told the waiter that both steaks are not at the temperature we asked for. Not even close. They called their boss who came out and told us that they can t replace it because its expensive cut. They can offer something extra. We did not want to argue too much. But they lost me as a customer. So how is it my fault that they overcooked it? Especially they used thermometer. Their explanation is that the cut is pretty big and it is hard to control the temperature. Ok well that means they really do not know how to cook the steak. I was super upset. The restaurant does not stand behind its own mistakes and expect customers to accept the food the way it is. Well I have been in so many steakhouses and I can confidently say they all are very careful about the temperature and if a slight mistake in temperature will result in not just proper replacement but also they would remove the item from your bill. I usually pay extra tip to cover their loss since I consider this as a mistake that was properly handled. In this case they not only did not want to admit their mistake. They offered a terrible extra option. They basically served the cheapest piece of boneless ribeye that was just raw. H They do not care about the customer. That is clear. I am not going back ever again. It was my first and last time I went to this place. Do not recommend this place at all. If you like decent steak house try something else.

Published at a year ago

Review №115

Manuels service was excellent!

Published at a year ago

Review №116

Published at a year ago

Review №117

Things that were good: clean and new restaurant, taste of the drinks, friendliness of staff. Things that were not good: our server disappeared for a good 30 minutes while I was waiting to order a drink, food was served cold (empanadas and pasta), no one in the kitchen was wearing a hat or hair net. Ultimately was entirely unimpressed and disappointed, in fact, by the experience.

Published at a year ago

Review №118

Great Happy Hour. Solid margarita. Beautiful ambiance.

Published at a year ago

Review №119

This El Gaucho restaurant is an exceptional place to share with friends and family. What can I say about the food? The service, the drinks, everything is excellent. I had a wonderful day in that place. I recommend it 100%.

Published at a year ago

Review №120

Published at a year ago

Review №121

Manuel is the best server you can ask for Very attentive and courteous Food

Published at a year ago

Review №122

Slightly chain-ish restaurant . but Manuel s service was fabulous!

Published at a year ago

Review №123

Manuel and the rest of the staff were friendly, kind and attentive. We had a great experience. :) Kid-friendliness: Kid friendly.

Published at a year ago

Review №124

Delicious Argentinian steak house. Great service and atmosphere. Would recommend!

Published at a year ago

Review №125

Manuel was great! Very attentive and kind

Published at a year ago

Review №126

After a little server:section confusion, Manuel came to the rescue. He was friendly and extremely helpful, assisting us in ordering something similar to a dish we used to enjoy that was no longer on the menu. Needless to say the grilled chicken and the chinichirri sauce with the bread were just as we remembered - perfection! Can t wait to come back!

Published at a year ago

Review №127

Published at a year ago

Review №128

Manuel really made our experience here amazing great experience!

Published at a year ago

Review №129

We are coming for celebrate myself and my husband bday. The food are great and the service (Manuel M) are excellent.

Published at a year ago

Review №130

Manuel was a great server!! So kind and the food was amazing. Will recommend to anyone and will definitely be returning.

Published at a year ago

Review №131

I had a great experience with Manuel. He s so attentive and friendly. The portions here are huge! Come hungry.

Published at a year ago

Review №132

Published at a year ago

Review №133

Published at a year ago

Review №134

Jesus was amazing!

Published at a year ago

Review №135

From the moment John greeted us at the door until Gabriela served our delicious meal and thanked us for coming, Gaucho Grill provided a terrific and relaxing evening. We love the food and feel very welcome here. Just returned. Our server, Jesus, was terrific. A great meal and terrific service.

Published at a year ago

Review №136

My family and I recently had the pleasure of dining at Gaucho Grill, and it was an amazing experience; however, what truly made this visit exceptional was the outstanding service provided by our waiter, Jesus. Jesus went above and beyond to ensure our dining experience was nothing short of perfect. He recommended the most delectable dishes enhancing our culinary journey. Would recommend this restaurant to everyone we know!

Published at a year ago

Review №137

Manuel was such a great waiter

Published at a year ago

Review №138

Excellent service and the food was amazing as expected. My group and I ordered nothing but a dozen empenadas, and the short rib was the crowd favorite. The spicy chimichurri was too good. Decor and atmosphere of the restaurant was beautiful. There was a classy luxurious feel without being overwhelming and stuffy.

Published at a year ago

Review №139

Published at a year ago

Review №140

After visiting them several times, unfortunately the service changed a lot, more than 10 minutes at the table waiting for us to be served, another 20 minutes waiting for them to bring bread and chimichurri, they give you water on the table in a hurry, I understand that maybe They have few people, but the customer service was terrible, I really didnt have a good time

Published at a year ago

Review №141

Male white host is great. Miguel at the bar very attentive. Female Hispanic host needs more training. She looked lost and was talking to me in Spanish or trying to.. even though I spoke English to the other host?? The patio waitress with the long hair was explaining to me and my friends the difference between a dozen and half a dozen. She was so irritating we were so glad when she switched with another waiter. He was great. Will not come back. I hear Downey has one.

Published at a year ago

Review №142

Manuel was outstanding work his service!

Published at a year ago

Review №143

Manuel was amazing! Great service throughout the entire night. Definitely made this a great dinner experience. Highly recommend coming by!

Published at a year ago

Review №144

Tasty food and innovative drinks.

Published at a year ago

Review №145

Published at a year ago

Review №146

Nice meal In friendly surroundings

Published at a year ago

Review №147

Food was amazing, the strawberry basil Marguerite...fantastic and the portions...well...come hungry! Super food. Super service! From Pennsylvania...but will definitely visit again.

Published at a year ago

Review №148

Published at a year ago

Review №149

Good food , great service - Manuel was very polite and very attentive to our needs throughout our dinner.

Published at a year ago

Review №150

One star deduction only because they dont serve standard salad dressing. Granted, the lemon aioli was good, some people would really prefer Ranch or Italian dressing. Otherwise, the food was delicious. The service was slow but thats how it is sometimes; it gave us plenty of time to chit chat and fellowship together while we waited. The food portions are definitely decent. The desserts were tasty! And we were excited not to have to wait 30 minutes to 2 hours to be seated, as is the case with several local restaurants, especially in the South Lake (Pasadena) area on a Sunday afternoon. Parking: There is metered parking on the street. The parking garage a few doors down, under Macys and TJ Maxx or Marshalls is free. And you can park for 90 minutes free in the lot across the street, behind Ross.

Published at a year ago

Review №151

Great dinner experience Manuel was very attentive.

Published at a year ago

Review №152

Published at a year ago

Review №153

Great service. Beef empanada was flavorful. So was the lentil soup and I don t lentils . Meat was tender and full of flavor. Dulce de leche flan to wash it all down!

Published at a year ago

Review №154

Food was not as good as I would have hoped for an upscale steakhouse the steak was overcooked for what we ordered, and the side dishes (mushrooms and potatoes) were quite bland and unexciting. Wine and cocktails were great though, and the interior had a good vibe. But won t be coming back here for a good steak

Published at a year ago

Review №155

Food cold and old ( heater day before ) and the services poor.

Published at a year ago

Review №156

Gustina was very kind and helpful Kid-friendliness: Need kids friendly menu Food : 5/5 |

Published at a year ago

Review №157

We were outside it s just a vibe. Food and service are amazing. Had a blast can t wait to go back.

Published at a year ago

Review №158

Published at a year ago

Review №159

One of the best steak house in Pasadena. My opinion: make reservation now, go there and find Gaby. She will recommend and provide everything you need. She is the best of the best undoubtedly.... Food

Published at a year ago

Review №160

Great place to go out and eat. Food, service, and atmosphere were very nice.

Published at a year ago

Review №161

Miguel our waitor was very good. 5 star service for our waitor.

Published at a year ago

Review №162

Very very good

Published at a year ago

Review №163

Published at a year ago

Review №164

Raul the bartender was great did a fantastic job at service. Raul takes care of his customers especially the ones at the bar which every bartender should. Raul is quick, fast and efficient thank you Raul and all your service best bartender in Pasadena.

Published at a year ago

Review №165

Published at a year ago

Review №166

One of the best restaurant experiences we ve had in a long time! Everything exceptional!!

Published at a year ago

Review №167

Parking: Required lots of walking Food

Published at a year ago

Review №168

My family and I had the best experience with Ariana. She was very accommodating, attentive and professional. She was particularly sweet with my 3 yr old son. The food was delicious and flavorful. We are definitely coming back for more. Parking: Parking was a breeze and directly in front of the restaurant.

Published at a year ago

Review №169

Published at a year ago

Review №170

I would stay away from this place unless you like to eat nails in your food. My coworkers and were in a large party tonight and a NAIL was in the dish of one of our desserts. Our server was shown the nail and apologized but said there was nothing she could do AND suggested that because the dish had been MICROWAVED and the metal would have caused the microwave to explode... Insinuating that we had planted the nail in the food. Terrible. Run.

Published at a year ago

Review №171

Atmosphere, service and food were exceptional! You MUST try the empanadas! Unfortunately, the drinks were super weak and very sweet. I ordered the margarita flight (comes with 4) and it was presented well, they looked delicious, but ended up being far too sweet and had little to no alcohol (couldnt even taste it). Aside from that, Id still recommend this spot, even during the dinner rush.

Published at a year ago

Review №172

Published at a year ago

Review №173

Based on this visit, an absolute 5 of 5. Ou reservations were honored on time. We were offered an amazing seat option and the rest matched our greeting. Porterhouse Steak served to temp. Salmon tender and flavorful. Garlic butter potatoes were perfect. Even our calamari appetizer was just right. I am a big critic of overcooked seafood Our waitress was more than attentive without being overbearing. To say I was impressed is an understatement. Great job management, chefs and especially our server. Thank you for making our anniversary so special. I was just diagnosed with Stage 4 CA. and I wanted this to be special in case it was our last. Please keep up the great work.

Published at a year ago

Review №174

Published at a year ago

Review №175

Manuel was excellent. Food was so good. Kid-friendliness: Cute kids menu. Food : 5/5 |

Published at a year ago

Review №176

Best dinner in town

Published at a year ago

Review №177

Best service and empanadas in town!. When I was picking up my empanadas today I was greeted with smiles and friendliness. Great atmosphere . Our place to go when we want good quality food and services. Thanks again Arnold and Ruben!

Published at a year ago

Review №178

Published at a year ago

Review №179

Published at a year ago

Review №180

Manuel was a great waiter! Made us feel welcomed

Published at a year ago

Review №181

The food was delicious and delivered promptly, Manuel our server was great and had some great recommendations, we will definitely be coming back.

Published at a year ago

Review №182

Our server Manuel was so friendly and helpful from start to finish! All the food was delicious and cooked to perfection. Easy parking in the structure, too!

Published at a year ago

Review №183

Published at a year ago

Review №184

Published at a year ago

Review №185

Today was our first visit here. Heard about this place through Yelp. I must say it was quite an experience. Our server Manuel made my family and I feel welcomed. He answered any questions we had about the menu. We ended up getting a la carte Entrañas and the pechuga a la brasa. Great plates overall and the flan for dessert felt like home. Definitely recommend dining here for some great food and be sure to ask for Manuel. Thanks again!

Published at a year ago

Review №186

Highly recommend Gaucho Grill to anyone, first time here and wont be my last. Manuel was a phenomenal server went out of his way to make sure our experience was the best, also made me a fantastic cappuccino.

Published at a year ago

Review №187

The service from Manuel from start to finish was superb! We enjoyed a Domingo Molino Cabernet with a fillet Gaucho style with smoked potatoes and salad, and a rib eye a la carte. We will be back soon. Thank you Manuel, chefs, and staff!

Published at a year ago

Review №188

Manuel was amazing! Definitely coming back!

Published at a year ago

Review №189

Excelsior!!!

Published at a year ago

Review №190

What a fabulous night we had! Steak perfect, sides exactly as desired. Manuel is your go to guy for excellent service.

Published at a year ago

Review №191

Published at a year ago

Review №192

Cousin was visiting & decided to come here for hubbys pre- birthday celebration. Great vibe, great service, and great food. Short rib empanada is really good with thin shell and lots of flavorful meat. The lamb rack is a bomb! Very juicy, tender inside and a bit charred outside, seasoned just right, perfectly paired with the tangy and refreshing salad. The short rib papperdelle is excellent too. They even treat us a complimentary dessert with sparkling candle for our celebration! What a sweet finale to end the memorable night.

Published at a year ago

Review №193

Published at a year ago

Review №194

Loved the ambience and great music. Arnold was awesome! He made us drinks that were off the menu and they were delicious! Thank you!

Published at a year ago

Review №195

Dinner delicious hot meal. Manuel our server so spendid great attitude courteous smiles approachable- professional friendly. We will definitely return want to try other meals

Published at a year ago

Review №196

Manuel provided over the top service. He was very friendly and kept us happy throughout our dinner.

Published at a year ago

Review №197

Our server Manuel was attentive since the moment we walked in and seated us. Atmosphere is nice. Food was excellent- we ordered the tomahawk steak and it was well prepared. The rigatoni pasta was on point. Will come back again!

Published at a year ago

Review №198

Manuel was very attentive and kind

Published at a year ago

Review №199

Food was great and service was even better. Manuel was our server and he was very attentive and always checking on us. He made sure we were happy with our food and made our dinner very enjoyable. Thank you Manuel for the great costumer service. We will be back thanks to him.

Published at a year ago

Review №200

Manual gave us excellent service.

Published at a year ago

Company information
  • 16 photos
  • 200 reviews
  • 4.3 rating
  • Phone: +1 626-657-8700
  • Website: http://www.gauchogrill.com/
  • Address: 455 S Lake Ave Suite 102, Pasadena, CA 91101, United States
  • Coordinates: 34.1382252, -118.1326747
Categories
  • Steak house
Working hours
  • Monday: 11 AM–9 PM
  • Tuesday: 11 AM–9 PM
  • Wednesday: 11 AM–9 PM
  • Thursday: 11 AM–9 PM
  • Friday: 11 AM–10 PM
  • Saturday: 11 AM–10 PM
  • Sunday: 11 AM–10 PM
Service options
  • Outdoor seating: Yes
  • No-contact delivery: Yes
  • Delivery: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Fast service: Yes
Popular for
  • Lunch: Yes
  • Dinner: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Alcohol: Yes
  • Beer: Yes
  • Cocktails: Yes
  • Coffee: Yes
  • Comfort food: Yes
  • Happy-hour drinks: Yes
  • Spirits: Yes
  • Wine: Yes
Dining options
  • Brunch: Yes
  • Lunch: Yes
  • Dinner: Yes
  • Catering: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Bar on site: Yes
  • Toilets: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Groups: Yes
  • Tourists: Yes
Planning
  • Dinner reservations recommended: Yes
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • High chairs: Yes
  • Kids' menu: Yes
Parking
  • Free parking lot: Yes
  • Paid street parking: Yes
  • Parking: Yes
Pets
  • Dogs allowed outside: Yes