OfficeMax

At Office Depot, I went to the self service station to do everyday on my own, but ran into an issue when I could not print a legal document. The service specialist knew almost immediately why I could not print and directed me on how to create an order online and send to their store for pick-up immediately. I was frustrated at first to have to do it, but pleased that it did not take as long as I thought it would.

Published a year ago

Everything you need for home office, small office or large corporate office under one roof. Plenty of everything to pick from. Nice staff. Large printing area. All sorts of printers to print from.

Published 2 years ago

I only gave 5 stars for Lolita and Brandon every time I come in this store they are the only ones working. Lolita is an older lady that does all the work, while all the other employees just stand there like idiots. Brandon does his best to help every customer! Shout out to Lolita and Brandon. The rest of the employees need to be fired!

Published 2 years ago

I only usually shop here for clearance deals and the print center. Pretty simple, generally friendly staff and helpful.

However, on 01/11/23, I rushed in for a jump drive at 8:37 pm. There were 5 employees on the clock including a manager. They closed every register except one. The one open register took forever.

Registers are so intuitive now. You can do a close at 8:30 for the print center but then keep 2 open and then close another at 8:58. It takes about 7 minutes to close a register if you know what you're doing but always remember your customer doesn't want to be in the store with you any longer than they have to.

Published 3 years ago

I went print to Office Depot to print some Christmas cards for customers. I met a young lady name Katherine. This what I will remember when I see her professional, kind, respectful, understanding, creative.

Published a year ago

I went in today to print. Lolita, the Office Max Employee, was all over the place. A huge line to print. I don't mind waiting, but when she was assisting me, she was also assisting 3 other people going back and forth. Not saying it's her fault, but the manager needs to get more people at the printing services when it's busy. Horrible service.

Published 2 years ago

i always place an online order to print no more then 1-4 papers and always takes 4-6 hours to print it. i can order a whole meal and have it delivered within less then an hour. i dont understand why it takes so long to print a couple sheets of paper. i call to see if the order was ready and was told if you didnt get a text or email it wasnt ready like how long could you take to print a couple sheets.

Published 2 years ago

This is my go-to location for printing emailing and scanning. The staff is friendly and there's never a long wait. The tall young lady in the printing section is very professional and always helpful even if it's pretty busy. Kudos to her.

Published 3 years ago

Print service is very Horrible.
Manager and employee don’t know how to work with printer. They don't know how to do double-sided printing. They also don't know how to set the print distance from the edge of the paper. I DO NOT recommend using the printing service in this department.

Published a year ago

At Office Depot, I went to the self service station to do everyday on my own, but ran into an issue when I could not print a legal document. The service specialist knew almost immediately why I could not print and directed me on how to create an order online and send to their store for pick-up immediately. I was frustrated at first to have to do it, but pleased that it did not take as long as I thought it would.

Published a year ago

I went print to Office Depot to print some Christmas cards for customers. I met a young lady name Katherine. This what I will remember when I see her professional, kind, respectful, understanding, creative.

Published a year ago

They have a lot of paper up in here.

Published 2 years ago

Asquerosidad el sistema de cobro

Published 2 years ago

Katherine es la mejor, trabaja súper rápido y con calidad

Published 2 years ago

I went in today to print. Lolita, the Office Max Employee, was all over the place. A huge line to print. I don't mind waiting, but when she was assisting me, she was also assisting 3 other people going back and forth. Not saying it's her fault, but the manager needs to get more people at the printing services when it's busy. Horrible service.

Published 2 years ago

I only gave 5 stars for Lolita and Brandon every time I come in this store they are the only ones working. Lolita is an older lady that does all the work, while all the other employees just stand there like idiots. Brandon does his best to help every customer! Shout out to Lolita and Brandon. The rest of the employees need to be fired!

Published 2 years ago

There is not one self service copy print machine that works. None of them can read a USB stick so none of them work. None of the employees are aware of this and some of the employees Do not even know how to work the machines stay away if you have urgent business to do printing or scanning etc

Published 2 years ago

Acabo de salir de esta tienda de hacer una copia, donde tenía dinero en una tarjeta de ellos pero no funcionaba . Y me han hecho perder una hora, primero me dirijo a una asociada que me preguntó mil veces que pasaba con la maquinaria se acercó y se cercioró que lo que yo decia . Chequeo la tarjeta como mil veces y de paso me hizo sacarle una foto a el PDF , lo cual al final me quedó chiquito. Luego me hizo ir a la cajera que tampoco pudo hacer nada a la final le compré una tarjeta, puse dinero pero le dije que me devolviera el dinero de esa tarjeta que no funcionaba , me dijo en inglés lo que tenía que hacer pero yo no le entendía, entonces con arrechera y con actitud pues se vino y ha puesto todos los números y hizo que la tarjeta funcionara . Ahora pregunto no era lo que debieron haber hecho la primera empleada que yo le pedí el favor . Señores no saquen copias en este local ya que ninguna desea trabajar porque solo se enfocan en su trabajo. Igual están trabajando. No entiendo el estrés que provocan a los clientes y no desean que nadie las moleste. Esto fue lo que me salió después que esta señorita me dijo que le sacara una foto

Published 2 years ago

Thank you Lolita for your help !!

Published 2 years ago

Published 2 years ago

Katherine estoy muy contento por su ayuda con una humanidad y profesionalismo en su trabajo le deseo mucho exito.

Published 2 years ago

Published 2 years ago

Published 2 years ago

i always place an online order to print no more then 1-4 papers and always takes 4-6 hours to print it. i can order a whole meal and have it delivered within less then an hour. i dont understand why it takes so long to print a couple sheets of paper. i call to see if the order was ready and was told if you didnt get a text or email it wasnt ready like how long could you take to print a couple sheets.

Published 2 years ago

Manager Alejandro has made Office Max outstanding in way of business performance. Well trained staff, knowledgeable and helpful. No waiting here, Alejandro the Manager works the floor along with his staff, finding products and cashing out is so easy… no hassle shopping experience. This store is impeccably designed, well stocked and clean. A classy place to shop.

Published 2 years ago

La chica que atiende en el área de fotocopias, es muy amable y servicial. Siempre con una sonrisa, da gusto ser atendido así.

Published 2 years ago

I definitely recommend this place, especially how friendly the staff is. This one worker, Vakaria, is super nice and patient and helped us get our prints perfectly.

Published 2 years ago

I bought a purely inferior defective printer the store refused to take back without refunding me less than I paid for it. It's not my fault. They refused to stand behind the product they are selling.

Published 2 years ago

Great location and the customer service is amazing, friendly and clean

Published 2 years ago

Published 2 years ago

Store is always clean, well stocked, I find everything I need easily, cashier is always friendly, polite and helpful!

Published 2 years ago

Terrible service from the workers and the supervisor and the same people who work in Spanish do not want to help you...

Published 2 years ago

Everything you need for home office, small office or large corporate office under one roof. Plenty of everything to pick from. Nice staff. Large printing area. All sorts of printers to print from.

Published 2 years ago

Excellent store and service

Published 2 years ago

Excellent and fast job.

Published 2 years ago

I have to tell you that you are a good team and you doing an excellent job, thank you for your efforts.

Published 2 years ago

El servicio no es malo! Es pésimo, parece que necesitan que les ruegues para que te ayuden. Me hicieron esperar para hacerme unos cortes, pero él se paseaba por la tienda hablaba con otros empleados mientras yo esperaba. Pase más de 1 hora en la tienda y no pude terminar con todo lo que necesitaba por qué no podía pasar la mañana allí.

Published 2 years ago

Hoy estuve en ese local y una joven me ayudó a imprimir una cita que tenia.ojala que en todos los lugares existan personas que te ayuden con la tecnología como lo hizo ella.la joven habla muy bien el español.muy agradecida con ella

Published 2 years ago

Published 2 years ago

Horrible customer service … always a nightmare… the girl in the pic let me waiting more than 30 minutes for a copies .. I had to leave the place with empty hands

Published 2 years ago

Published 2 years ago

I absolutely had to leave a review! This store is amazing. Our office needed a printer on short notice, so we ordered one from this store. Alejandro was very accommodating to help me get the printer inside my vehicle. He was absolutely a problem solver, and provided excellent customer service. It may not seem major, but people like him make this world a better place.

Published 2 years ago

Very professional associates assisting with copies… good experience

Published 2 years ago

Published 2 years ago

Un magnífico lugar, la atención es impecable, tienen gran organización y respeto por el cliente. Muchas gracias.

Published 2 years ago

Katherine is a superstar! She assisted me from the moment I walked into the store all the way through. Unfortunately the store across the street messed up a confirmed order and we needed an urgent solution. We walked in and came out with hundreds of dollars worth of business print and a new printer! Great attitude and service! Thank you Katherine

Published 2 years ago

Published 2 years ago

No customer service. Needed help printing something and the associate hardly tried to help, wasn’t even busy.

Published 2 years ago

Alejandro the manager of the Miami Biscayne store is the reason I made my purchase and will continue to shop office Max for quality and customer service.

Published 2 years ago

This office max is always understaffed. Customer service representative are not customer friendly.
At check out the lines are down the lanes. It appears it always one sales check out ;as well in the service area.
It's in a nice location. Please, have at least two register open and one service rep to answer questions. At least acknowledge them standing at service counter ter.

Published 2 years ago

So far every time I’ve been to this location I have been able to get everything that I need to pick up. There have been several other locations that I have gone to and they are completely out of stock and no idea where they will receive their next delivery.

Published 2 years ago

Excelente lugar para encontrar accesorios, relacionados a oficina, de muy buena calidad

Published 2 years ago

Only two people have given excellent service at this they both were managers .

Published 2 years ago

Published 2 years ago

Horrible service there. The workers dont care to be working, all lazy. This is the one by North Miami. They are losing business because none of the workers want to help and the thing is they are never busy.

Published 2 years ago

Short staffed. Poor workers so overwhelmed mostly in the printer and service area

Published 2 years ago

Outstanding shopping experience and support by the manager Alejandro. Highly recommend this venue

Published 2 years ago

Published 2 years ago

Published 2 years ago

Pretty standard store. I imagine they struggle to compete with online retailers. Bathroom is disgusting and dirty AF.. stinks. Staff don’t really approach you to ask if you need help or anything, but I guess that’s the business model.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Zero customer service! No body is willing to help, I came to print plans at 8:30am and not body available in the printing department. Waste of time and money.

Published 2 years ago

Really bad service!!! I sent my business card to be printed and they came out horrible. The girl in the printing center really didn't know much..... she really wasn't trained to find a way to help me. ( but she tried)

At the end, it took us 3 hrs to try to get a decent card and I was obligated to modify the design.

I do not recommend this printing center.

Published 3 years ago

Excellent

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Excelente, siempre encuentro lo que necesito

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Register Mariana nicest and attentive person.

Published 3 years ago

The girl who helped me was very kind and professional

Published 3 years ago

great locations, good prices and selection and super helpful customer service

Published 3 years ago

Mariana was the best of the best

Published 3 years ago

Excellent employee Ms. Vakaria in the copy section. She made sure I got everything I needed and laminated my Ford Mustang window sticker and it came out great. She treated me very well with respect and she knows what she is doing very well in her job. Thank you very much for going out of her way to make sure I got what I needed.

Published 3 years ago

Published 3 years ago

bueno bonito barato

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Great service

Published 3 years ago

Excelente servicio al cliente, la Sra. Lolita, ama su trabajo, atenta y colaboradora al 100%

Published 3 years ago

The customer service was stellar. Thank you!

Published 3 years ago

Published 3 years ago

The store is open at 8 arrived at 8:01 store is not on time its unprofessional of the manager i feel bad for the employees its 8:20 and they are still waiting for there manager to open the store

Published 3 years ago

Good service

Published 3 years ago

El señor Alejandro que incluso es manager me trato muy mal desde que entre le hice una pregunta ya de como imprimir unas páginas de hecho era un ultrasonido de mi hermana en papel regular y no me explico bien y después de media hora que hasta imprimo en blanco por su mal servicio me ofendió y me voto de la tienda y yo en ningún momento le falte el respeto ni le ofendo el si a mi que mal servicio no recomiendo ese lugar con ese señor Alejandro son las 7:00 pm

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Poor Customer service associates in this particular store are terrible and customer service

Published 3 years ago

Published 3 years ago

Excellent place to shop for your office products. Friendly and professional staff.

Published 3 years ago

Worst customer service in town! Don’t go there to print because you will not be assigned, they will lie to you so they don’t work. Lazy employees like usual

Published 3 years ago

Great place when you need Help.

Published 3 years ago

Store was well stocked
Checkout was efficient

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Shout out to JEFFERSON at the 12255 Biscayne Blvd, North Miami, FL 33181 Office Max. I came in shortly before closing on 09/14/23, Jefferson helped me find what i urgently needed, he helped me confirm it was what was actually needed (i was not sure when I went in- product for my boss), he made sure it was compatible with the computer being used, etc. He was professional, friendly, incredibly helpful, and super patient with me. I never take the time to leave reviews, but this time I am.

Published 3 years ago

Thank you Mariana, for the excellent customer service you provided. Thank you for caring.

Published 3 years ago

Published 3 years ago

Published 3 years ago

I would like to get discounts at the time when I am at the cashier paying

Published 3 years ago

Bad experience — Service is no good. I was there today, 09/03/23 at approximate 3:30 P.M., and I asked the lady on the floor about the price of a chair I liked and wanted to buy. She ignored my question and was reluctant to help. I observed her all the time doing something on her cell phone and she didn't care about serving the customers. My impression: she is not qualified for that position or she doesn't deserve that job. I had to walk away, and I would buy the chair somewhere else. POOR ATTENTION TO CUSTOMERS.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Great customer services

Published 3 years ago

Published 3 years ago

Great service, nice people.
I will definitely recommend that place for faxing, printing , copying, and also scanning.

Published 3 years ago

I give three stars to the lovely woman who did her job & helped me .(warning )Only if u have Uber large order , anything else purchase your own printer, copy and fax machine & start your own company…

Published 3 years ago

Staff extremely friendly and helpful!

Published 3 years ago

Lolita in the North Miami location is truly outstanding

Published 3 years ago

The store was crazy last minute people buying school supplies. I feel the store should have had more staff . The three cashiers were trying to move the line If it wasn't for the nice lady Bever #664798 that work at the other side she came back and front helping the line .

Published 3 years ago

Published 3 years ago

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Published 3 years ago

Published 3 years ago

The company needs more people

Published 3 years ago

Me gusto la atención es mi primera vez comprando

Published 3 years ago

Published 3 years ago

FOR FAX SELF SERVICE ...GREAT MACHINES AVAILABLE .. PRICY BUT GOOD

Published 3 years ago

Published 3 years ago

Published 3 years ago

Excelente atención en la tienda de biscayne bvl Miami

Published 3 years ago

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Published 3 years ago

Alejandro has always been very helpful and provided excellent service!

Published 3 years ago

Published 3 years ago

Amazing 🤩

Published 3 years ago

I receive an excellent customer service

Published 3 years ago

Published 3 years ago

Published 3 years ago

I went to purchase a computer monitor a couple of days ago and was given excellent customer service by Mr. Muljhahid, Sales Manager, and Ms. Kira, the cashier.

Published 3 years ago

Published 3 years ago

The same ink that costs $35 on Amazon costs almost $90 at Office Depot

Published 3 years ago

Published 3 years ago

Published 3 years ago

Beverly is great always helps me even though she’s always busy

Published 3 years ago

Friendly and knowledgeable customer service associate

Published 3 years ago

Excellent!

Published 3 years ago

I mostly used the print services area to get my business cards printed. And I found that now they only have 1 person behind the counter that takes care of everything whereas they used to have at least 3 people behind the counter. Anyways the young lady Beverly was absolutely phenomenal. She kept her cool and she was courteous. She gave helpful suggestions to each customer and the experience could have been a lot worse without her there especially if you know about working with the public as some of them cannot be as cooperative if they have to experience the above situation and have to wait when they are used to and expect undivided attention until the service they need is done and they pay... With the current situation behind the counter at Office Depot now complete and undevided attention is impossible.. that means that you could possibly wait at least an hour in line until the attendant gets to you and that means the person behind you may have to wait another hour..see where I'm going..now you can see what I mean. She needs a commendation because you can only imagine completing a task in that particular area for 2 to 3 people At Once. Plus, during normal busy hours, other people waiting as well remember. It's a print services and copy section so she has to take care of both and calm the commotion of the customers because you know what happens when people have to wait that long. She worked that puzzle out

Published 3 years ago

The printing service was quick. There are people to assist you if you need help. I love the fact they don’t let customers access the computer anymore. I think it’s better. Customers are paying only for the printing job which is fast and cheap.

Published 3 years ago

Published 3 years ago

Amazing customer service by the manager

Published 3 years ago

OfficeMax is one of the best stores to shop online. Fast turnaround.

Published 3 years ago

Printing department allegedly closed even store was open for another 20 minutes and the worked was rude and not polite even explained it was a home printed malfunction.Never coming back or sending any of my employees here

Published 3 years ago

Published 3 years ago

Published 3 years ago

Excellent service

Published 3 years ago

What an amazing experience at the printing department with Alejandro and Beverly. They tuely went above and beyond.

Published 3 years ago

Excelente atención y comodidad a la hora de realizar tus cosas

Published 3 years ago

The store met all of our meeting needs, from copies, printing and even snacks. The staff was very accommodating.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Knowledgeable and friendly people

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

This is my go-to location for printing emailing and scanning. The staff is friendly and there's never a long wait. The tall young lady in the printing section is very professional and always helpful even if it's pretty busy. Kudos to her.

Published 3 years ago

Awesome service does not have price

Published 3 years ago

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Published 3 years ago

Miami Shores’ go to place for that last minute office item or late night printing job. Definitely buy in bulk if you can and shop with the app along with your corporate account. #officemax #office #supplies #paper #desks #northmiami #florida

Published 3 years ago

Published 3 years ago

Knowledgeable and willing Staff. Especially Alejandro and Lolita

Published 3 years ago

Published 3 years ago

Published 3 years ago

Company seems to be well
structured; however, there is an employee who has identified herself as "Karen" who will give you every excuse to use the self service machine at the print shop.( might not dealing African American) I have visited that store in 2 consecutive days and that young lady does not like her job. Don't waste your time heading to the North Miami store, Customer care is way better @ the Hallandale location Or FedEx.

Published 3 years ago

Published 3 years ago

Published 3 years ago

I was on a deadline to get some documents printed. I’m the owner of a Mobile Notary business, and I got a last minute Loan Signing job to do. My printer was acting up, I printed my documents and realized I didn’t have enough cash on me for the print job. But they made it happen for me! The manager made some adjustments and he made it happen!!!!! I’m a forever customer of Office Depot and that location has become my go to in the clutch store! Thank you, I really appreciate all that you do!

Published 3 years ago

Published 3 years ago

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Published 3 years ago

Quick in and out. No lines. Wide selection of office items. Lots of sales. Excellent service.

Published 3 years ago

Published 3 years ago

The copy Office Max store is a great store. The clerk (female) at the copy center was extremely helpful today Saturday March 18.

Published 3 years ago

Very patient and professional

Published 3 years ago

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Published 3 years ago

Very easy process I shop here all the time

Published 3 years ago

Aljeandro and Geraldine was wonderful they made my day even better after having a stressful one. Thanks again guys. Keep up the great work.

Published 3 years ago

Published 3 years ago

Kindness,thoughtful,courteous

Published 3 years ago

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Published 3 years ago

Muy buena atención. Evaluar precio antes de comprar.

Published 3 years ago

It is so nice to be able to go there and get paperwork done, it's neat and clean, and the staff are very helpful.

Published 3 years ago

Excellent customer service 👏

Published 3 years ago

Convenient.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Printing department is a joke. Cards were cut crooked with angled white border that isn’t supposed to be there.

Edit: I contacted the store and an associate named Alejandro was very helpful in correcting the misprinted flyers, changing original rating from 1 star to 3 stars.

Published 3 years ago

Great service

Published 3 years ago

Published 3 years ago

Always find someone to assist me with my needs.

Published 3 years ago