Walmart Supercenter

Imagine them locking up the $7 dog flea collars and you need a couple and there’s no employees around the dog & cat area.
You go to the closest department (electronics) and have them page someone (J4).
Nobody comes after ten minutes.
You go back to electronics and have them page someone again.
Nobody comes after another ten minutes.
You go up to customer service for a resolution with it being the third time you’ve waited in a line needlessly to get someone to unlock it.
Another pointless page.
Best part is that there was the two associates standing there/talking in front of customer service that I said my issues too and they directed me to my third time in line with customer service.
The best part is that there were employees all over the store in every other department, but nobody knew who is in charge of that department or had a key.
Legend says I’m still waiting.
7pm on a Friday night.
I even tried calling the store and got a line that just rang and rang when I chose the store operator.
If I shop for something that’s locked up at Walmart from this point forward, I’ll go to target. This was my primary store & the wife and I agreed target was it going forward.
They can hire security at the front door but they can’t hire somebody to be in the actual department for the store to unlock anything.

Published 2 years ago

It is always a pleasure to shop at this Walmart. The gentlemen who greet the customers at the front, Steven and Charles always make me feel so welcome.
They are so kind to me and always remember me.
Their love for me and other customers is sincere because they care so much. Please bless them with the same love and appreciation that they give to others. They deserve it.

Published 2 years ago

Bought a tv from Walmart and it went out less than 2 months later. When I contacted the store about exchanging it the woman I spoke with was rude and not helpful at all. She ended up hanging up on me when I was trying to explain the situation. I will never buy any big ticket item from them again and personally I’m not gonna shop at any Walmart ever again due to the terrible experience with the one woman that I dealt with today.

Published 2 years ago

Placed an order online for pickup for several grocery items and a baby alive doll for our daughter, which was on sell for 29 dollars from its original price of 39. It was marked unavailable of course, along with chicken breast. Go in the store, lo and behold there sits chicken breast and the baby alive doll, multiple of them. Go check out, the doll rings up 39$, so we pay and go to customer service to talk to someone and we get "Peter". Peter lays on the table, and doesnt listen to us during the first explanation, so we have to repeat ourselves all over again. During the repeat, second customer service rep finds it amusing to lean and and say "now don't go getting into trouble again". He/she turns to coworker then proceeds to say 'I'll try" and laughs. Peter then says they can't honor the online deal even though the item was available from the store they are picking the items from that they stated was unavailable. When I ask for him/her to explain why, he/she responds "I can't explain why its just that way". We got frustrated and turned to leave, and listened to a comment about "snowflakes". To prevent myself from getting arrested, we left. Rude, unhelpful, racist customer service is what you will get at this walmart. Online deals are for shipping. If I drive to your store and the items are to be loaded into my vehicle by walmart staff, you should honor the same dam deal if the product was found in your store when you claim it wasn't. And if through all reasoning you can't do that, atleast have the respect to lift your body off the counter and act like you give a dam about the situation or your job.

Published 2 years ago

The best time to enjoy the Walmart experience is when it opens up in the morning. What a shopping experience with shelves full and the produce was great looking. Fresh bakery items and great employees. Everyone was willing to assist me and there was plenty of open lines and shelf checkout was stocked well with assistance (if needed).

Published 3 years ago

I like everything else about this walmart but onions are not the best nowadays. I continuously shop for onions but I have to try and pick the best ones out of these. You should lower the price of these onions atleast. Another thing is the bread. Fungus on it. I understand they go bad but they are not checked and replaced in time.

Published 2 years ago

They didn’t have pan seared salmon immediately available but they had other items I needed lol

Published 2 years ago

Great store to do complete shopping!!! Great prices. Variety of choices. Friendly and courteous employees.

Published 2 years ago

Money center only have 1 employee, and there are 15 people in line! Where is the store management! This is ridiculous. It should not take 1 hour to get a simple money order! I'd rather take my business elsewhere.

Published 2 years ago

Ordered on line

Published 2 years ago

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Published 2 years ago

Truthfully I don't like going in to any wal mart,,I'd sat 95% of the employees, don't do nothing really,,justvwalk around and not once has an employe come up and ask can i help find something,,so

Published 2 years ago

Came to buy baby products and found everything I needed. Great prices and deals
10/10 would recommend

Published 2 years ago

Published 2 years ago

Out of stock store needs new New management all other walmart put together much better.

Published 2 years ago

Walmart is counting shoppers entering and exiting. 90% of shoppers are wearing masks. A little congested at checkout. Shoppers need to keep social distancing in mind at checkout.

Published 2 years ago

Good customer service,, and good prices

Published 2 years ago

I’m totally frustrated with a lack of clear pricing on the shelves. I’ve passed up many items for purchase because I couldn’t find a price. This is a chronic problem with this Walmart.

Published 2 years ago

It's got all you need

Published 2 years ago

Great store to do complete shopping!!! Great prices. Variety of choices. Friendly and courteous employees.

Published 2 years ago

Published 2 years ago

This is the worst store EVER! Customer Service is awful... I do not what's worse the manager Michelle or the performance of this location. Today was a prime example of why I shop at other establishments or chose a Walmart in a different demographic area.

Published 2 years ago

Published 2 years ago

They have abot 20 to 30 self checkout lines but then you still have to stand in line for almost an an hour and a half they don't even have them all open which is stupid that's why it's self-checkout

Published 2 years ago

Worse ever

Published 2 years ago

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Published 2 years ago

The only reasonable time to visit this location is at 8am during the week when no one else is there. Other than that, it’s a trash chute.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Scam: They refuse to honor listed prices. Had an item that was clearly stated at $6 and it rang up at $8. Even though it had a sticker and there were about 15 of the same item they refused to honor it. It's a shame that a billion dollar company is being such tight fisted tone deaf cheapskates.

Published 2 years ago

It is always a pleasure to shop at this Walmart. The gentlemen who greet the customers at the front, Steven and Charles always make me feel so welcome.
They are so kind to me and always remember me.
Their love for me and other customers is sincere because they care so much. Please bless them with the same love and appreciation that they give to others. They deserve it.

Published 2 years ago

Published 2 years ago

Placed an order online for pickup for several grocery items and a baby alive doll for our daughter, which was on sell for 29 dollars from its original price of 39. It was marked unavailable of course, along with chicken breast. Go in the store, lo and behold there sits chicken breast and the baby alive doll, multiple of them. Go check out, the doll rings up 39$, so we pay and go to customer service to talk to someone and we get "Peter". Peter lays on the table, and doesnt listen to us during the first explanation, so we have to repeat ourselves all over again. During the repeat, second customer service rep finds it amusing to lean and and say "now don't go getting into trouble again". He/she turns to coworker then proceeds to say 'I'll try" and laughs. Peter then says they can't honor the online deal even though the item was available from the store they are picking the items from that they stated was unavailable. When I ask for him/her to explain why, he/she responds "I can't explain why its just that way". We got frustrated and turned to leave, and listened to a comment about "snowflakes". To prevent myself from getting arrested, we left. Rude, unhelpful, racist customer service is what you will get at this walmart. Online deals are for shipping. If I drive to your store and the items are to be loaded into my vehicle by walmart staff, you should honor the same dam deal if the product was found in your store when you claim it wasn't. And if through all reasoning you can't do that, atleast have the respect to lift your body off the counter and act like you give a dam about the situation or your job.

Published 2 years ago

Published 2 years ago

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Published 2 years ago

I ordered 5 items for curbside delivery. They claimed; they would deliver 2. In actuality they delivered 1 charged for 2. The curbside delivery number option 4 when dialed would ring once and then disconnect, the same was true for the operator option. I tried calling the store ten times. No help through the Walmart app either.

Published 2 years ago

Published 2 years ago

They didn’t have pan seared salmon immediately available but they had other items I needed lol

Published 2 years ago

I would much rather go to the Walmart in Douglasville than the other large brick and mortar store. Walmart is much cleaner and well organized than the other store and the grocery prices and availability are the best.

Published 2 years ago

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Published 2 years ago

Imagine them locking up the $7 dog flea collars and you need a couple and there’s no employees around the dog & cat area.
You go to the closest department (electronics) and have them page someone (J4).
Nobody comes after ten minutes.
You go back to electronics and have them page someone again.
Nobody comes after another ten minutes.
You go up to customer service for a resolution with it being the third time you’ve waited in a line needlessly to get someone to unlock it.
Another pointless page.
Best part is that there was the two associates standing there/talking in front of customer service that I said my issues too and they directed me to my third time in line with customer service.
The best part is that there were employees all over the store in every other department, but nobody knew who is in charge of that department or had a key.
Legend says I’m still waiting.
7pm on a Friday night.
I even tried calling the store and got a line that just rang and rang when I chose the store operator.
If I shop for something that’s locked up at Walmart from this point forward, I’ll go to target. This was my primary store & the wife and I agreed target was it going forward.
They can hire security at the front door but they can’t hire somebody to be in the actual department for the store to unlock anything.

Published 2 years ago

Never answers the phone

Published 2 years ago

My store. New look in store.

Published 2 years ago

Published 2 years ago

The best time to visit is before 9AM during the week.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Even though walmart switched over to self check out counters, if there are 25 self check outs in the store, they never have enough check out counters open. I think to accommodate the customers, they should have all of them open at all times! But, walmart is a good place to shop!

Published 2 years ago

First time ever visiting this Walmart, it's the biggest one I have ever been in. And it was wall organized, clean and the employees were helpful and friendly.

Published 2 years ago

Excelente servicio.

Published 2 years ago

Tuve un problema con la maquina de autopago. Se tragó mi dinero. Luego me lo devolvieron en servicio al cliente y me queria llevar una camisa y la misma no tenia barcode por ningun lado asi que no pude llevarmela

Published 2 years ago

Published 2 years ago

I’m writing this review for Jensen the auto care manager. He’s a real hero this guy yesterday helped me and my friends to patch my tire around 6 PM I was driving by from BHM to Savanna and all of the stuff in auto care didn’t want to help me even when I told them that I’m driving by and that I had to be in Savanna in the morning they all said we’re not going to do it for you and if you want wait till tomorrow morning. Jensen deserves more than 5⭐️⭐️⭐️⭐️⭐️ review but the rest of the stuff at the auto care 0 stars

Published 2 years ago

Need to keep buggy outside

Published 2 years ago

Racist manager. Family member was pregnant and of color and she said “you people”. Appalling.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Good price and selection

Published 2 years ago

This Walmart is absolutely TERRIBLE. Don’t shop here. People are ignorant. Their shelves are always empty. Whoever manages at this location should be fired. Their workers don’t work half the time and their check out are horrible, telling you can’t go to self checkout because you have too much in your cart when I’ve been using self check out every weekend but can’t now because if the holiday. How much sense does that make. It did not make the lines go faster with me going to regular check out it actually made it worse because the check out person as so slow and angry about doing his job . So no don’t shop here. We’re so glad we’re leaving douglas county

Published 2 years ago

It’s Walmart so my expectations isnt that high for them, but If you got to go to the auto center even though they close at 7pm. Call first! Instead of hiring someone for operating hours they work around their technician hours. I went around 4:45pm.

Me: Hey is your auto center close
Employee: We’re not taking no cars cause our technicians is gone. Come tomorrow 7am
Me: okay what time do y'all close
Employee: It operates off out tec schedule…..

Published 2 years ago

Published 2 years ago

Published 2 years ago

Pretty clean, well lit, better than most Walmarts

Published 2 years ago

Awesome

Published 2 years ago

So amazing place and order though the app. Ended up at the wrong store (my fault).
And they called me and got everything figured out

Published 2 years ago

Today my experience at Walmart went well until I encountered front end manager SAM. A completely unprofessional individual who does not deserve the role of a manager.

Leaving your associates who are brand new on the floor to a situation they don't know how to handle was completely rude. Not only did you not explain the situation to the customer yourself but you also did not let your associate know what to do to de-escalate the issue.

Then when I confronted SAM to let you know about yourself, you began to roll your eyes and smack on a kit kat. You even tried to overtalk me at one point but I will not let your rude behavior manifest again.

We know you don't care at the end of the day. But you should! You don't know that some of your customers like myself worked in your same position and know how to properly de-escalate to where you'll be reprimanded.

Other than situation we found everything we needs and the cashier we had was great.

Published 2 years ago

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Published 2 years ago

Walmart to blank

Published 2 years ago

Published 2 years ago

Bought a tv from Walmart and it went out less than 2 months later. When I contacted the store about exchanging it the woman I spoke with was rude and not helpful at all. She ended up hanging up on me when I was trying to explain the situation. I will never buy any big ticket item from them again and personally I’m not gonna shop at any Walmart ever again due to the terrible experience with the one woman that I dealt with today.

Published 2 years ago

I’ve been here a few times while staying at a hotel nearby for three weeks for business. The amount of theft that I have witnessed openly by people patronizing this store is astonishing. The demographics here in Douglasville that are the majority are the only ones that I’ve seen stealing sadly. I reported each observation to employees whom only seem to look the other way of the same demographic mind you. I guess closing the store would appear racist and Walmart would rather pass the theft onto us in the form of higher costs. Culturally this is disgusting.

A woman pushing her two children around inside the cart while the children openly eat the produce and throw the containers on the floor.

An elderly man openly putting items in his sweater pockets while moving around with no cart or basket, holding some items in his hand and appearing to read all the back of the items while looking around to see who can see him stealing.

Published 2 years ago

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Published 2 years ago

Great

Published 2 years ago

If this the one in Douglasville, I spent a lot of money there!! There was one old lady keep trying to get me hooked up on shoplifting charge!! I was in a car wreck neck back and rotator cuff surgery to be done I could barely stand long!! Just had totaled knee replacement this in June. She tried a second time I got it recorded them she tried to whisper to me you still got stuff in your basket and I told her I want finish and mind hey business!! I had only one arm to use!! Like I said it's so recorded them later on i come back. I was near my car and told her if she don't leave me asking I was going to call corporate she said I'm going to get you and ran to the door beating on it and security came out and telling me you need to leave You need to leave! I'm like I haven't done nothing I couldn't even barely walk I'm on the on a roller thing and you know they just you know I called corporate I never got a report back somebody did call me from the store I don't know what happened and I asked for report back and I feel totally disrespected!! And corporate I call them and they haven't gave me no response of nothing on what to finish that and you know I'm just trying to just I don't know I don't know where to go to the store so I can shop or not I'm held hostage and I never did nothing!! But spin a lot of money there I'm a disabled veteran 100% then get my since nobody won't let me know anything guess what I'll make it public cuz I'm tired of this. Ok, then there was another guy they tried to do him like they tried to do me he was a black guy disabled also and it was her she did it to him and he's disabled cuz he got his car he going to borrow my car and he followed me outside he said I'm going to follow I don't want to tell you he told me they try to do him that was after they put in that new system with the camera You sitting down trying to scan your stuff and you called up you call her over to come correct it after second time she gets tired and go run trying to say you trying to steal. retirement then I get my SSDI I mean come on now like I don't have money and I got a lot!!!

Published 2 years ago

Long lines, no cashiers, harassment to see a receipt but forced to self check out! Shelves are never fully stocked!

Published 2 years ago

Published 2 years ago

Most of the employees here are rude and have a nasty attitude for no reason. I don’t understand what their problem is. I was trying to use 1 coupon they were rude and made a big deal out of it. I come here all the time spending so much money and the one time I was trying to use a a $3 coupon they act ignorant. There’s no reason to act like that. you can kindly explain why you don’t want to accept it.

The greeter is always kind though.

Published 2 years ago

Published 2 years ago

Today, I had the battery replaced in my wife car. I knew the battery was bad. However, they checked the electrical system, making sure the battery was the only issue. I appreciate the service knowing that the car is fine after leaving the service area.

Published 2 years ago

This store is very huge and has the best selection for all your Holiday Shopping.

Published 2 years ago

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Published 2 years ago

Horrible!!!

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Great customer service

Published 2 years ago

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Muy bueno , bonito barato muy amplio seguro buen servicio

Published 2 years ago

They closed all the registers they were really slow there was a lot of chaos people even started to argue and started to yell cuss words and started to just scream if it’s like this for the rest of the year I won’t come back

Published 2 years ago

Went to the pharmacy to get rx very quick and polite
Great Job

Published 2 years ago

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Published 2 years ago

Final bill was 52.00 so please tell me why i still have none of my money back for food the store wasnt aware it was out if apparently when i ordered, so instead of veing able to use my money I AM STILL WAITING. This is why i would not recommend online with walmart and why i wont do it again. To broke to release money because if it was my bank than why is it only walmart that holds it. Kroger instantly back after completing any fuel purchase that they owe you.
Go to target because they are instantly as well

Published 2 years ago

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Customer service has got better. Some employees need to get of thier phones

Published 2 years ago

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Frequemt fluer.at Walmart

Published 2 years ago

Published 2 years ago

Ok place

Published 2 years ago

The absolute worse! This is the 2nd time in 3 weeks my order has been delayed and they do Nothing to compensate for the inconvenience. They call you back when you give a poor rating, yet they do nothing about it!!! Editing this review on 10/13/24 picked up our groceries and my tyson rotisserie wings looks as if something has been eating through the bag! The shoppers need to pay more attention. I am definitely going to reach out to corporate and send the pics of how I received this chicken. I will also shop at a different location for a while!

Published 2 years ago

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Published 2 years ago

Parking is horrible with the construction and holiday shipping containers.

Published 2 years ago

Check out was fast. The cashier was very nice.

Published 2 years ago

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Published 2 years ago

I would like to start out by saying why is Walmart making money off of us and we don’t work for them……you go into there store it is a hot mess, registers are a mess, you now get charged for grocery pick up and your employees do more talking to each other then helping customers. Do we get paid from Walmart to check ourselves out???? You have someone at the door to check receipts to see if items are stolen that may not be on the receipt if they are not in a bag… if you are so concerned have cashiers then you don’t need a receipt checker. We don’t get paid to scan our own items. Customer service do you truly know what that means???? I am adding something to this and it is about grocery pick up. The last 3 times I have picked up items are missing but it says they gave them to me. I never reported it but this time I did. That was $47 missing. This seems to be a continuous thing happening cause it does with my daughter also. When you call the 1-800 Walmart they give great customer service and will help you in anyway. Douglasville Walmart needs to get it together

Published 2 years ago

Simple and easy

Published 2 years ago

Nearly impossible to shop the pocket knife counter after 8pm. You might find someone with a key, but probably not. Walmart's dependance on self-checkout is ridiculous, but supposedly that's changing soon.

Published 2 years ago

I use to could go to Walmart & get everything but in the last few years I have to go to 4 stores to find everything that I use such as Borden block cheese & country crock churn style butter & other items

Published 2 years ago

Published 2 years ago

This is becoming a problem that Walmart again is posting one price on the isle in the store, and at checkout the item rings up another price. The clerk was very friendly and professional I don't falt her in any way that the item rings up different. However the supervisor was called and did not go to do a price check. 🙄 This is getting worse I just had the same problem in Villa Rica Walmart a month ago sad to say. Customer service is 👎👎👎

Published 2 years ago

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Published 2 years ago

Checked 3 times in a week and still no dairy pure coffee cream. Plus, having NO cashier's does not help.

Published 2 years ago

Great customer service, everything was easy to find.

Published 2 years ago

Published 2 years ago

Great shop

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Published 2 years ago

Great customer service!!

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Published 2 years ago

bad customer service

Published 2 years ago

Easy self checkout

Published 2 years ago

Published 2 years ago

Excellent service and kind staff, very supportive.

Published 2 years ago

The bug spray is with the christmas stuff just fyi

Published 2 years ago

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Published 2 years ago

They don’t answer their online calls because I placed a order for pickup and i end up going to the hospital this morning and I have been call to let them know and know one answer at all

Published 2 years ago

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Published 2 years ago

I always have a good experience at this store. Even when the check out lines are long, the staff is very helpful and efficient and move the lines along rather quickly. I absolutely love the greeters (or receipt checkers :). They are all very kind.

Published 2 years ago

Published 2 years ago

I love ordering my groceries and picking them up. Saves me so much time in lines and being around all those people in there. It can be overwhelming. Thank god for pickup

Published 2 years ago

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Published 2 years ago

Poor management. Lines extra long at 1:30pm??? Self checkout lines closed??? This is horrible and I will lodge a corporate complaint!!

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Published 2 years ago

I encountered a cashier/attendant at checkout this evening by name, NAVI. She was very rude and unprofessional. Whatever is making her upset shouldn't be a reason to speak rude to a customer. Management better check on her because she's providing opposite service to what she was employed to do. Won't be attending this Walmart again.

Published 2 years ago

I like Walmart

Published 2 years ago

Published 2 years ago

Needed a travel backpack and they had just what I needed for the right price.

Published 2 years ago

Published 2 years ago

My one stop store. Well organized my 10 and 5 year old can easily help me find stuff on aisles

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What can I say? WalMart is WalMart. You either love it or hate it. And I love walmart. Shop here all the time

Published 2 years ago

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Published 2 years ago

Prices ring up at higher prices!!!
That's "Real Shady"!!!

Published 2 years ago

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Published 2 years ago

Very lovely and organised walmart. All your essentials and gift items in one place. My daughter has always had fun posing with the kids' mannequin. The lady at checkouts was really kind enough to help pack the items, seeing I was with a baby and a toddler.

Published 2 years ago

Good

Published 2 years ago

Published 2 years ago

Excelente tienda buen trato

Published 2 years ago

LONG WAIT
Arrived 6:05 and app said groceries delivered to car at 6;16 but didn't receive groceries until 7:02 pm

Used the app to say on my way and when arrived and never, previously, had this long of wait. The guy was friendly and courteous.

Published 2 years ago

Published 2 years ago

My once one star review is now updated! Thank you SO MUCH ! to tonight's closing staff ! They took very good care of me when I know they wer over it and ready to go home! Thank you

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Published 2 years ago

Great location from our home. Excellent place to shop for whatever you need.

Published 2 years ago

Always long lines, but service is good

Published 2 years ago

Ho trovato di tutto e di più!Prezzi buoni

Published 2 years ago