At Wendy’s in Chicago, IL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chicago, IL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
The wait is always long here but when you have minimal options, there’s not much you can do. Also, the service isn’t great. The managers walk around telling people what to do more than they do help when needed.
The bathroom is the reason why I did this review. The door had a lock and was hard to get into. The bathroom was disgusting. Look at the pictures.
Published 2 years ago
Food was so dried out and hard I had to look back at my order form to see what did I order. I am so dissatisfied with this service , it’s like this sandwich was from Monday and you did not want to make one today and gave it to me. I am too far to bring it back , I tried calling kept getting hung up on, I never have had treatment like this. So I will call corporate now since I can not even tell you what’s wrong.
Published 3 years ago
The food is usually hot and tastes good. Their salads are a joke: it's all the hard ribbed pieces of the lettuce that no one likes to get. The customer service both in the drive through and inside the restaurant is terrible: they are rude and dismissive. The dinning room is always dirty and when you ask for the tables and chairs to be cleaned they act like you've slapped them. They don't clean the tables, they just wipe the table with water soaked towels so when you touch the table afterwards it's still sticky.
Published 2 years ago
Food was cold and tbh gave me a stomach...the pop was good though no problems there
The girl at the register was not the friendliest either
Published 2 years ago
Against my better judgement I stopped to grab something quick instead of trying to go home to cook after 9pm. The wait was much too long and the customer service was extremely lacking. Fast food is a rough business and you don’t always encounter good workers or customers. It’s all about how things are handled that make your experience great or poor. I ordered a spicy chicken sandwich with a side salad instead of fries, two four for four meals and a Jr. frosty. I had to ask for a cup holder, it wasn’t offered as each drink and the frosty were being handed to me individually, we waited entirely too long, and didn’t receive a fork for the salad or straws for the drinks , which I also requested after noticing it wasn’t in the bag. When we made it home we noticed that we didn’t have any napkins or sauce for the chicken nuggets. My spicy chicken sandwich ended up in the trash it didn’t taste fresh and the salad would’ve joined the sandwich but I needed something to eat. I was disappointed to say the least, I’ve been to this location before but this time around the service was pitiful.
Published 8 years ago
I always seem to have problems at this Wendy's... I ordered the pretzel baconator combo...I arrive and since I'm the only customer inside, the cashier quickly starting working on my order...
problem 1? No pretzel buns... cashier had to go make my order since no one else seemed to be doing so...she tells me there's no pretzel bun, but there's no solution....because...
problem 2? I ordered in the app! Due to the app not syncing with the actual inventory, you can order things the location doesn't have...AND...
problem 3? The store can't refund online orders! So they couldn't give me the difference in price from the Pretzel to regular Baconator...
Now, I'm calm...I just worked 9 hours and I'm hungry, but not hangry yet! I talk to the manager, and that just upset me... no introduction...no apology.. no let's see what we can do... just an apathetic person, who keeps saying he can't do anything... I ordered a couple of solutions, 'how about an order of nuggets or fries for the inconvenience? ' After about a minute of back and forth, he just walked away... no solution!
Another worker sees me standing there after the so-called manager walked away and asked what I was waiting for? He apologized, said the manager said to give me fries, and he made my burger on a regular bun. Everything was burned and didn't seem to be the right size... DON'T GO TO THIS WENDY'S!
Published 3 years ago
Great food and service/ Ronald Marshall Calvin PaytonMarlin Moore Big C RAY Walter Payton brother LEE Jaleel Eric Terrence EMON KP Lil Mac and Alithia Phillips Irene White Dushaun Mosley Alex Mosley shaun T babe torvel Phillips damilla Phillips and Donald white all rest of us athletic ly dangerous coaches inspire us Last game against Jackson ville jaguars on NFL football field got a lot of respect from them on NFL football field/ scrimmage game against Dawayne Wade and Derrick Rose before they went pro NBA Ronald Marshall athletic artists 3chevys on carlots and streets we all designed 3 new Chevy Impala double pipes and New TL1 Camaro double pipes and New heavy Chevy SS double pipes distribution co manufacturing Co percentage cards all community s support Ed 💯🇺🇸🚓🚓🚗🚗🚗🛴🛵🏍️🏍️💯🇺🇸🏈🏈🏈🥇🏀🏀🏀🥇🇺🇸💯💻💻📱💯🇺🇸🏏🏏🏏🥇💯🇺🇸💰💰💰💰💰 pass word on stay safe and alert police and under cover police officers clone facilities DNA investigation tests and finger prints test lie detector test forensic report all 53states and white house investigation donald trunk and snoop dog 411 911 y'all get a killer dog that eats people saftey purposes Military/ my back ground ARMY Navy and Marines and ariforce worked Military facility Artillery Technician/ Armed security guard license Facility s/ Ronald Marshall athletic artists 3chevys computer Geek and phone Geek pass word on stay safe $$%% cover ur ass emergency better to be safe than sorry
Published 2 years ago
I ordered from doordash a junior bacon cheeseburger with a pink lemonade the order was totally wrong and cold the burger look like it was charcoal wasn't even a bacon double stack pink lemonade ice was melted watered down the worst Food I've ever gotten from Wendy's. I hate I had to give him a one star
Published 2 years ago
Got food poisoning!! This place isn’t clean, nor do the employee’s practice washing their hands or paying attention to what they touch
Published 2 years ago
Food was cold and tbh gave me a stomach...the pop was good though no problems there
The girl at the register was not the friendliest either
Published 2 years ago
Published 2 years ago
Sometimes, they are slow, but the food is good
Published 2 years ago
Published 2 years ago
The food is usually hot and tastes good. Their salads are a joke: it's all the hard ribbed pieces of the lettuce that no one likes to get. The customer service both in the drive through and inside the restaurant is terrible: they are rude and dismissive. The dinning room is always dirty and when you ask for the tables and chairs to be cleaned they act like you've slapped them. They don't clean the tables, they just wipe the table with water soaked towels so when you touch the table afterwards it's still sticky.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Open late drive thru
Published 2 years ago
I ordered from doordash a junior bacon cheeseburger with a pink lemonade the order was totally wrong and cold the burger look like it was charcoal wasn't even a bacon double stack pink lemonade ice was melted watered down the worst Food I've ever gotten from Wendy's. I hate I had to give him a one star
Published 2 years ago
Published 2 years ago
Upset I ordered the flavored boneless wings and I got chicken nuggets instead. The fake advertisement is beyond me.
Published 2 years ago
Pésima atención en la ventana, mal educados como ellos no hay dos
Published 2 years ago
Published 2 years ago
I drove all the way there just for the woman to tell me there only taking cash, how ghetto!!
Published 2 years ago
Just threw my food in bag I asked for three separate bags they threw everything in one bag and I work for people that have Alzheimer's this is terrible that a paying person is treated this way but by there not being to many choices around this is what you get
Published 2 years ago
Published 2 years ago
How is this location is open? They always out of items and can’t hear anything thru the drive thru!
Published 2 years ago
Published 2 years ago
Subpar, Overpriced for so little food & Service.
Published 2 years ago
El personal te atiende muy mal y aparte son demasiado lentos
Published 2 years ago
Great food and service/ Ronald Marshall Calvin PaytonMarlin Moore Big C RAY Walter Payton brother LEE Jaleel Eric Terrence EMON KP Lil Mac and Alithia Phillips Irene White Dushaun Mosley Alex Mosley shaun T babe torvel Phillips damilla Phillips and Donald white all rest of us athletic ly dangerous coaches inspire us Last game against Jackson ville jaguars on NFL football field got a lot of respect from them on NFL football field/ scrimmage game against Dawayne Wade and Derrick Rose before they went pro NBA Ronald Marshall athletic artists 3chevys on carlots and streets we all designed 3 new Chevy Impala double pipes and New TL1 Camaro double pipes and New heavy Chevy SS double pipes distribution co manufacturing Co percentage cards all community s support Ed 💯🇺🇸🚓🚓🚗🚗🚗🛴🛵🏍️🏍️💯🇺🇸🏈🏈🏈🥇🏀🏀🏀🥇🇺🇸💯💻💻📱💯🇺🇸🏏🏏🏏🥇💯🇺🇸💰💰💰💰💰 pass word on stay safe and alert police and under cover police officers clone facilities DNA investigation tests and finger prints test lie detector test forensic report all 53states and white house investigation donald trunk and snoop dog 411 911 y'all get a killer dog that eats people saftey purposes Military/ my back ground ARMY Navy and Marines and ariforce worked Military facility Artillery Technician/ Armed security guard license Facility s/ Ronald Marshall athletic artists 3chevys computer Geek and phone Geek pass word on stay safe $$%% cover ur ass emergency better to be safe than sorry
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
They regularly won’t have any breakfast ready till 9am so don’t waste time. If you see they’re empty in the morning it’s for that reason.
Published 2 years ago
Published 2 years ago
Published 2 years ago
They don't pay attention to orders taken and never have what u want
Published 2 years ago
Published 2 years ago
Published 2 years ago
I went to Wendy’s last night around 7:30/8 PM. I was very excited because I came to try the pineapple frosty, however, I was met with nothing but disappointment and attitude. When I made it to the intercom, I was told they were close despite their hours being from 6 AM to 3 AM. The reasoning was because of “shift change.” Overall, unacceptable. A shift change does not require the entire restaurant to be closed for 30-40 minutes. Shifts should overlap a little so that there is a smooth transition. Instead, they chose to shut down and miss out on money as I watched numerous cars drive out the parking lot empty handed onto the next restaurant.
Published 2 years ago
Published 2 years ago
The line in drive thru was slow, the beef was dry and hard and temp was tepid at best. For no discernable reasons. What a disappointment, last time b4 that was mediocre at best. They get one more try then i'm calling the owners and corporate. I hate it when bad management messes up my fav fast food places. I'll give a place a break but this aint the exception anymore, it's becoming the rule. What a shame... i would like to add that i HATE THE WEB APP!!!! THE FACT TJAT YOU HAVE TO START AN ORDER AND ALL THAT ENTAILS TO SEE THE MENU OPTIONS MAKES ME TOTALLY NOT Want to play... to difficult tOO INVASIVE AND TIME CONSUMING MIGHT BE EASY FOR YOU BUT NOT FOR CUSTOMERS. DOES ANYONE TRY THIS BS B4 GIVING TO THE PUBLIC? I VOLUNTEER CUZ THIS IS CRAP!!!!
Published 2 years ago
Published 2 years ago
Depends on the day. My most recent visits have been better than some over the summer.
Published 2 years ago
The service is slow and most of the time the order is incorrect.
Published 2 years ago
Fresh food during lunch and very quick crew members 👌
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Try good place clean and food fresh.
Published 2 years ago
Published 2 years ago
Rude service from the workers
Published 2 years ago
Waited 20 minutes in line, only to find out they're "out " of frostys as ALWAYS
Published 2 years ago
Published 2 years ago
Clean place.. busy but still efficient
Hot food.. only fast food I revisit because food is hot and burgers taste like meat
And the best meal deal I think
Although the burgers are ridiculously small now
Published 2 years ago
They never have coffee in the morning. I really don’t understand that.
Published 2 years ago
Published 2 years ago
Published 2 years ago
There very quick and very friendly. When I'm in the mood they'll be there. Nexttime I'll get loaded potatoes 🥔
Published 2 years ago
Published 2 years ago
Published 2 years ago
Closed early
Published 2 years ago
horrible service and wait time way too long
Published 2 years ago
The Son of a Baconator sandwich was delicious! The price was reasonable, $6, I would recommend!
However, they ran out of every dessert on their menu. Very strange.
Published 2 years ago
Published 2 years ago
Nah yall blew me for the last time. People go out of they way to get in the drive through only to hear, "cash only". Huh?????????
Published 2 years ago
Published 2 years ago
I think all Wendy’s have gone down drain because of the service but especially this Unorganized.. long waits. Stay away
Published 2 years ago
This Wendy's suck so bad they really need staff that care because when people spend their hard earned or even free money at a place they need to be treated with respect and good customer service I will most definitely avoid this Wendy's they are just plain ol nasty and don't care that's the whole staff the cook, the manager the drive thru person all of them have the worst attitudes you ever want to see I don't trust any of them they're nasty and I never return my food because you never know what they'll do to it I just throw it away nothing is never fresh never
Published 2 years ago
Don’t ever come eat at this Wendy’s bad customer, not clean it’s very dirty, food is cold and not cooked right
Published 2 years ago
Published 2 years ago
They at most times don't have menu items stocked. It was dirty inside the store.
Published 2 years ago
Bad customer service
Published 2 years ago
Nice
Published 2 years ago
Ya trash for real $30 gave me food that not even a homless man would eat.. ya forgot 2 items and I just threw all the food away.. never again ya petty.
Published 2 years ago
Published 2 years ago
The wait is always long here but when you have minimal options, there’s not much you can do. Also, the service isn’t great. The managers walk around telling people what to do more than they do help when needed.
The bathroom is the reason why I did this review. The door had a lock and was hard to get into. The bathroom was disgusting. Look at the pictures.
Published 2 years ago
The wait is always long here but when you have minimal options, there’s not much you can do. Also, the service isn’t great. The managers walk around telling people what to do more than they do help when needed.
The bathroom is the reason why I did this review. The door had a lock and was hard to get into. The bathroom was disgusting. Look at the pictures.
Published 2 years ago
My go to place for a quick meal
Published 2 years ago
Drive up clerk had problems processing order
Published 2 years ago
It was scary in there and slow, but the food was hot and fresh. Also, there was a long hair in my fries..
Published 2 years ago
Drive though worked only to tell you that it did t work. And to tell you that they stopped serving breakfast early, about 10 min. I asked if they at least had potatos left and was told that they threw the breakfast away to switch over. If it's early, why throw the food away rather than sell it until the stop time of 10:30. Oh, because they dont care that people spend their gas to drive there just to be told that the food that they would have paid for was put in the trash. I should have known better than to go there. I didn't think to take a picture till I was leaving the parking lot, but it still wasn't 10:30, and the app knew it too!!!
Published 2 years ago
Published 2 years ago
Published 2 years ago
It's better to go in and order your food here
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Great service,food, which a Joyce to see young people building their future and guided by professional adult staff.
Published 2 years ago
Published 2 years ago
""JUST -GREAT""!!!!!
Published 2 years ago
It’s 87th and Lafayette, what do you expect when a restaurant chain represents its surroundings, expectations aren’t that high. Despite placing my order through the mobile app, my order, which was supposed to be fresh, hot, and ready, was prepared 40 minutes before I arrived at the drive-thru. If I hadn't spoken up, I would have received a cold order. During my visit, I witnessed a roach on the floor, employees making inappropriate hand gestures, and using profane language in the presence of women and children. The experience was overwhelming.
Published 2 years ago
Do not oder from here they got my entire oder wrong and this isn't the first time either
Published 2 years ago
Mobile Order, still not ready after killing time for them to prepare it. Left car went inside to see what the hold up is....No baked potatoes?? No ingredients for loaded fries (as a substitute)?? No Cinabon desserts? The staff was nice about it but still. You do baked potatoes, that's what makes you different why no BAKED POTATOES!?!
Published 2 years ago
Hit and miss spot sometime it's smacking sometimes u want to smack someone. This is the hood so go at your risk
Published 2 years ago
They changed the meat it's not the same patties and they are smaller.
Published 2 years ago
Published 2 years ago
Trash don't eat here run
Published 2 years ago
I went last Sunday . . . Asked for a fresh 2 for $3 and a French toast. . They give me the food it was cold . . They told me they would remake the potato wedges and the French toast but the sandwich had just been fresh .I said that's fine . . I pulled up so that they can make my food fresh. I look at the sandwich. There's a huge hair on it. I'm going inside and just asking for my money bag like that's disgusting . . .
Published 2 years ago
For the last 2 months their pop machine has tasted horrible and they have been told about it several times but have done nothing about it. They often don’t even have ice. I usually don’t leave reviews but they REALLY need to do better
Published 2 years ago
Drive thru was a little long so I went inside service was alright a little wait but not long as that drive thru 🤣
Published 2 years ago
Published 2 years ago
My food was nasty with cold French fries maybe because it was late idk but I won't be coming back anytime soon, my crispy chicken was so dry and I asked for mayo on my double stack without onions and she just took the onions off no mayo 😡they were out of lemonade and most drinks I had to settle for a ginger ale.
Published 2 years ago
Always slow. Always forgetting items. Don’t even bother with delivery because the food will likely be cold. At least try hiring workers who care. Fast food doesn’t have to mean bad food.
Published 2 years ago
Gave me and my 5 year old daughter food poisoning
Published 2 years ago
The food was awful my order was all wrong everything was over cooked old and cold the worst
Published 2 years ago
Published 2 years ago
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Published 2 years ago
Had old food delivered along with a burger with everything I asked to be taken off and a cold brew without any protection label.
Published 3 years ago
Published 3 years ago
Published 3 years ago
They are hard workers just need workers that can be assigned to handle the moble orders more efficiently and quickly also need a better job as far as cleaning thoroughly
Published 3 years ago
The drive thru line was extremely long (as usual) so I went inside. I attempted to greet the young lady at the counter only to be rudely interrupted with the statement "we ain't taking no orders inside. Only ubereats & doordash". Disregarding the level of rudeness and professionalism, I stated "ok. Thank you". Only for another employee to loudly state "Damn!!!!! Just like that?!?!? We ain't doing it?" and proceeded to laugh out loud. I then made eye contact with another young man that seemed more polite and ask if we were still able to order via drive thru and he stated "yes". SO DISAPPOINTING BUT NOT SHOCKING. I've come to learn that good customer service is only offered in certain neighborhoods.
Published 3 years ago
If you come here late they don’t have any salads. Didn’t even have the wrap for the chicken WRAP option. The car behind ordered something and I can her the women say “we don’t have”. Management needs to be Job with inventory.
Published 3 years ago
Published 3 years ago
Published 3 years ago
I usually come in n it’s a lot of ppl. But it was a few. The caisher was nice and gettin ppl outta there. They messed my drink up but Malik fixed it and apologized bout the mixed up. Great customer services n great food. Thank you team.
Published 3 years ago
Wendy's isn't what it used to be 🤷🏽♂️
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great prices and food, but SLOW service, understaffed. i ordered from the app an hour before picking up and the order was not ready, had to wait in sore for a half hour. Panhandlers begging for money all over the place.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
The drive thru was closed because a customer was holding the line up for, you guessed it "incorrect order" I go inside and I'm the second person in line. Order was taken at 7:44pm. Still didn't get my order til after 8:00pm. Not like I had a huge order, a simple $6 biggie bag. The manager so busy going back and forth with the person in the drive thru, they somehow still messed up my simple order. Didn't even put bacon on my burger, got home feeling like they cheated me out my hard earned money. I'll never come back here, worst Wendy's in the city!!! Half the time they say "we only doing uber eats and grubhub orders at the moment" so they don't care about the customer who take the time to even come to this joke of an establishment. Save your money!!!!
Published 3 years ago
Published 3 years ago
This has to be one of the worst Wendys on the south side..Ordered a baconator bun was hard fries were stale and dry got old 5pc nuggets grandsons cheese burger cold and hard.Will start going somewhere else 20.00 just wasted👎👎😖
Published 3 years ago
As for baconator sandwiches and got cheeseburgers
Published 3 years ago
Published 3 years ago
Always serve cold food
Published 3 years ago
Published 3 years ago
They only have medium cup waited 15 min with 2 car in front of me to order.
Published 3 years ago
Why is this Wendy's a problem? I went in on Saturday around 3pm.... before I place my order.. I'm told we only taking cards. we can't take cash. oK ...I ask for 2 doubles and a large chocolate frosty.. Now the cashier took my card... When my burgers were done....a different employee told me. we don't have any frosty ready..he looked at me and didn't say a word . I said you have to give me something since you took my money...he finally said he would give me 2 drinks of lemonade.. .I said ok....The drinks were warm. did they just open ...this place sucks!!!!!
Published 3 years ago
Absolutely ridiculous. Awefully long wait time, burnt fries, workers walked off to talk on her phone when there were customers. Very unprofessional
Published 3 years ago
Amazing.
Published 3 years ago
Fast and fresh ingredients...not bad
Published 3 years ago
Published 3 years ago
Published 3 years ago
The service at the Drive-thru was actually very pleasant today. Although I had to ask if they were still serving breakfast at 10:45 am because the menu board was still displaying breakfast options. I asked for light ice and recieved a full cup of ice in a small drink so I got about 3 to 4 straw pulls of beverage and it was over. The food was fresher today because in the past it has been old and they are ALWAYS out of something or no reciept available at the Drive-thru. I don't visit this location to often anymore because it is rarely a pleasant experience or your left dissatisfied with your service and purchase.
Published 3 years ago
I always seem to have problems at this Wendy's... I ordered the pretzel baconator combo...I arrive and since I'm the only customer inside, the cashier quickly starting working on my order...
problem 1? No pretzel buns... cashier had to go make my order since no one else seemed to be doing so...she tells me there's no pretzel bun, but there's no solution....because...
problem 2? I ordered in the app! Due to the app not syncing with the actual inventory, you can order things the location doesn't have...AND...
problem 3? The store can't refund online orders! So they couldn't give me the difference in price from the Pretzel to regular Baconator...
Now, I'm calm...I just worked 9 hours and I'm hungry, but not hangry yet! I talk to the manager, and that just upset me... no introduction...no apology.. no let's see what we can do... just an apathetic person, who keeps saying he can't do anything... I ordered a couple of solutions, 'how about an order of nuggets or fries for the inconvenience? ' After about a minute of back and forth, he just walked away... no solution!
Another worker sees me standing there after the so-called manager walked away and asked what I was waiting for? He apologized, said the manager said to give me fries, and he made my burger on a regular bun. Everything was burned and didn't seem to be the right size... DON'T GO TO THIS WENDY'S!
Published 3 years ago
Horrible experience here on multiple occasions!!! Ordered at night and the service was awful. My burger and fries were old and cold. My burger was drenched in Mayo. I got upcharged for a drink I didn't want. When I asked for a receipt I received a full attitude. The cashier wanted to get back to her cellphone and texting. I DO NOT RECOMMEND THIS LOCATION!!!!!!
Published 3 years ago
They was very kind but sometimes the guy at the register has a sassy attitude
Published 3 years ago
Published 3 years ago
Published 3 years ago
I hate this wendys with a passion, they need to close this one down again and keep it close.
Published 3 years ago
Published 3 years ago
Happy meals have great family games for all to enjoy not just toys.
Published 3 years ago
Location does not serve all day hot coffee though website states they are supposed to. Poor Mgt, poor service
Published 3 years ago
Published 3 years ago
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Published 3 years ago
Published 3 years ago
Terrible customer service from the young lady at the drive-thru window with the red hair. She had the worst attitude when asked to rectify my order, after she got it WRONG repeatedly. Extremely frustrating, just to get home and the food is dry and cold!
Published 3 years ago
Published 3 years ago
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Published 3 years ago
IMO, it's an ok place if they are not busy...
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
To busy running they mouth, and messing up people's orders
Published 3 years ago
Published 3 years ago
Published 3 years ago
Nothing in this Wendy's but a bunch of Ghetto funkbunnys, being loud and Ratchet while taking your order, then getting it messed up because they weren't even listening
Published 3 years ago
I hate coming to this Wendy’s or any Wendy’s never clean…can always expect an argument always expect cold food…
Published 3 years ago
Food was so dried out and hard I had to look back at my order form to see what did I order. I am so dissatisfied with this service , it’s like this sandwich was from Monday and you did not want to make one today and gave it to me. I am too far to bring it back , I tried calling kept getting hung up on, I never have had treatment like this. So I will call corporate now since I can not even tell you what’s wrong.
Published 3 years ago
Published 3 years ago
Cash only
Published 3 years ago
Published 3 years ago
Published 3 years ago
It took 40 mins to get through the line and my food was super cold. Really?
Published 3 years ago
Published 3 years ago
I asked for fresh fries and got cold ones the drive thru person forgot to give my drink,I had to park and pick it up from the drive thru window while someone else was picking up their food,instead of someone bringing it to the door.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Went there at 11am for lunch, all i wanted on this rainy day was a chili and a baked potato, well guess what, they had neither of those items. Mind you, they’re open since 6:30am and you mean to tell me right before lunch rush you don’t have chili!! So ridiculous!! It’s always something at this location!!
Published 3 years ago
Look like they struggle with staffing took a little time, but they got the order right
Published 3 years ago
GREAT, FOR A QUICK BITE! 🫡
Published 3 years ago
THEY BREAKFAST DEFINITELY A HIT
Published 3 years ago
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Published 3 years ago
Went there later in the evening. Only 3 cars in drive thru. Still took over 15 minutes to take the order. This is not an unusual problem at this location. I've waited at different times of the afternoon and evening and it is the same. When the dining room is open I try to go in and if not I abandon the line altogether.
Once was asked to wait at the speaker for a shift change. This was a nearly 10 wait before they got back to me. Each time this type of thing happens I don't go for a long time, but then try it out again out of convenience or special "need" only to be disappointed again.
The staff seems competent and nice most times. Maybe this is a staffing problem, or something else, but it would be nice to know the reason for a national fast food chain to have some locations like this.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Yall done lost yall mind.
I order a $60 order
Apple pecan salad
No apples no pecans whole da@$ different salad.
1 Fry was missing
Cheese fries was not that
You slapped some slice of cheese on it and microwaved it or something.
Wasnt no sauce or nothing was right.
The baconator was not fresh and bacon was tuff.
Published 3 years ago
Published 3 years ago
No matter the time or day; THERE IS GOING TO BE A LONG WAIT SO DONT COMPLAIN
Published 3 years ago
Always a long wait time
Published 3 years ago
Published 3 years ago
Hours listed as open until 3am. On Google, on the door, and in the app. But I pulled up before 11:30 on a Saturday night & they tell me they're closed. Stuff like this has happened at this location multiple times.
Published 3 years ago
- 13 photos
- 200 reviews
- 3.5 rating
- Phone: +1 773-375-8466
- Website: https://locations.wendys.com/united-states/il/chicago/8645-south-stony-island?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US
- Address: 8645 S Stony Island Ave, Chicago, IL 60617, United States
- Coordinates: 41.7375177, -87.5848693
- Fast food restaurant
- Hamburger restaurant
- Restaurant
- Monday: 6 AM–3 AM
- Tuesday: 6 AM–3 AM
- Wednesday: 6 AM–3 AM
- Thursday: 6 AM–3 AM
- Friday: 6 AM–3 AM
- Saturday: 6 AM–3 AM
- Sunday: 6 AM–3 AM
- Delivery: Yes
- Drive-through: Yes
- Dine-in: Yes
- Takeaway: Yes
- Breakfast: Yes
- Lunch: Yes
- Dinner: Yes
- Solo dining: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible toilet: Yes
- Coffee: Yes
- Late-night food: Yes
- Quick bite: Yes
- Breakfast: Yes
- Lunch: Yes
- Dinner: Yes
- Counter service: Yes
- Dessert: Yes
- Seating: Yes
- Toilets: Yes
- Casual: Yes
- Family friendly: Yes
- Groups: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes
- Good for kids: Yes
- High chairs: Yes
- Kids' menu: Yes
- Free of charge street parking: Yes
- Free parking lot: Yes
- Parking: Yes