Hobby Lobby

36 Ogden Ave, Downers Grove, IL 60515, United States

Hobby Lobby
About the Company

Bringing out the DIY in all of us with more than 70,000 arts, crafts, custom framing, floral, home décor, jewelry making, scrapbooking, fabrics, party supplies and seasonal products. We are here to help make your imagination and creativity a reality. Come visit us at our store conveniently located at 36 Ogden Avenue, Downers Grove, IL 60515 or shop with us anytime at Hobbylobby.com, and always be inspired to Live a Creative Life!

Reviews
Review №1

Very good. I did a return here and Samantha was very friendly. Managers were not as friendly but still nice I suppose

Published 2 years ago

Review №2

Wonderful, friendly service . Love their products and enjoy their sales. Nice clean atmosphere. Took advantage of many Christmas items, gifts, and my Sunday school class.

Published 2 years ago

Review №3

I like Hobby Lobby for several reasons, but #1 is their selection of model supplies. As a model railroad creator, having supplies handy is great

#2 is their picture framing service: very good selections, with very reasonable pricing.

Published 2 years ago

Review №4

Took my nieces out there got them toys and some kitchen stuff.
Friendly staff
A lit of good stuff on sale

Published 2 years ago

Review №5

Published 2 years ago

Review №6

I love Hobby Lobby, but didn't find what I was looking for, which was a skinny Christmas tree. They didn't have any skinnies.

Published 2 years ago

Review №7

Published 2 years ago

Review №8

It's expensive unless you hit the sales right.

Published 2 years ago

Review №9

Terrible that you would close at 8pm, people are doing their last minute Holiday shopping. Horrible customer service, your employees have a terrible attitude & they don't help at all...

Published 2 years ago

Review №10

Published 2 years ago

Review №11

They had everything I needed & stuff I didn't know I needed, too!

Published 2 years ago

Review №12

Good store!!!

Published 2 years ago

Review №13

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Review №14

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Review №15

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Review №16

Love the variety but a little on the pricey side.

Published 2 years ago

Review №17

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Review №18

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Review №19

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Review №20

Love the store. Lots of great stuff. Just lower your prices and quit putting everything on sale.

Published 2 years ago

Review №21

Published 2 years ago

Review №22

Published 2 years ago

Review №23

Great place…I find what I was looking for

Published 2 years ago

Review №24

Published 2 years ago

Review №25

Published 2 years ago

Review №26

If the staff here was more friendly I would give it a 5 however there are only like 2 or 3 employees I have ever seen mile and everyone seems to busy to want to help out.

Published 2 years ago

Review №27

Had great customer service

Published 2 years ago

Review №28

Published 2 years ago

Review №29

They’re racist and wouldn’t even look at me in the face to help me out with what I needed. Horrible customer service.

Published 2 years ago

Review №30

I had an odd experience with a framing associate, but still placed my order. When I picked the order up on the 12th of October, I attempted to share my feedback with the framing department manager. Sadly, she was flippant, offered a one sentence "push off" reply, waved her wrist at me, then quickly proceeded to help another customer without fully acknowledging the feedback I shared. I was shocked by her response. I am very disappointed by the lack of customer service, time, and attention to a valid concern. While I am satisfied with my custom frame order, I thought it was important to let others know about my negative experience as it relates to customer service by the framing department manager.

Published 2 years ago

Review №31

They have tons of goodies

Published 2 years ago

Review №32

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Review №33

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Review №34

Published 2 years ago

Review №35

More than enough parking. So many choices for your hobby needs clean bathrooms. Great sales.

Published 2 years ago

Review №36

Very good place

Published 2 years ago

Review №37

Published 2 years ago

Review №38

This store is dangerous lol but amazing almost every hobby you can think of you can get things here and even more!

Published 2 years ago

Review №39

This is my first time going there. I like it very much and will be going back.

Published 2 years ago

Review №40

Published 2 years ago

Review №41

Published 2 years ago

Review №42

Published 2 years ago

Review №43

Service is horrible, everybody there acts like they don’t wanna help you especially this cashier, we wanted to check the price for an item and she was really rude looks like she doesn’t want to work here . I’ll stick with MICHAELS and JOANN FABRICS were the service is excellent and always welcoming.

Published 2 years ago

Review №44

Hay de todo lo que necesitas para tu hogar

Published 2 years ago

Review №45

Published 2 years ago

Review №46

I love Hobby Lobby, their prices and products, but going there in the middle of July to see 3/4 of the store stocked with only Christmas was very disappointing. I mean I don't care if they do Christmas early in July but 3/4 of the store was a bit much the reason for the lower star rating.

Published 2 years ago

Review №47

Was out of the paints I was looking for. Better inventory control needed and stocking.

Published 2 years ago

Review №48

I am so glad these still a close by Hobby Lobby store. I loved it!

Published 2 years ago

Review №49

Favorite location to come too for decorations and Knick knacks . Bought fabric materials for doggy bandanas this time around .

Published 2 years ago

Review №50

Published 2 years ago

Review №51

Published 2 years ago

Review №52

Love this place! They always have great sales.

Published 2 years ago

Review №53

Published 2 years ago

Review №54

The new location is fabulous! The store is so organized and they have great stuff at great prices. I was shopping for a bridal shower and found excellent quality decorations for good prices.

Published 2 years ago

Review №55

Utterly ridiculous! It's the first week of June and I am looking for summer, 4th of July, and pool party decor, but the whole store is full of nothing but fall, Thanksgiving, and legitimate Christmas decorations. We are more than 6 months away from Christmas!! I understand that retail is usually one season ahead, but capitalism is getting outrageous. I would have actually spent money here if there was anything remotely in season to buy. Do better.

Published 2 years ago

Review №56

Had exactly what I needed at a good price. When the check out line started to get long they opened another cashier.

Published 2 years ago

Review №57

I went into Hobby Lobby to find a canvas picture (05/25/2024). I can across a beautiful faux plant, reached for it, and I felt instant pain! I pulled my hand back to find a piece of glass sticking out of my hand. I pulled the glass out, but there was a small piece that I couldn’t reach and needed tweezers. I called for help and the curly hair kid was nice and empathetic, he sent me to Steve in framing to see if he could help. I waited for Steve, he acknowledged me, but continued to help his customer. A manager came over and asked me what happened, grabbed some wire cutters and alcohol pads. She tried to help and caused me more pain! She couldn’t get it out, my cousin came to the rescue and got it out painlessly. The manager walked away without a “We’re so sorry” or even a bandaid. Really?!?! I cut my hand because 2 broken bird figurines were sitting in the back of a shelf and I couldn’t see it!

I spend hundreds a year at Hobby Lobby. I love this store, but please acknowledge your wrong or make up for it! I didn’t cut my own hand! I had to drive home without a bandaid and in pain.

I usually go to Hobby Lobby in Naperville/Aurora and this has never happened.

Hobby Lobby, make it right…

Published 2 years ago

Review №58

Published 2 years ago

Review №59

How longer carry my favorite products

Published 2 years ago

Review №60

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Review №61

Published 2 years ago

Review №62

Great team of people !!! Friendly. And always ready to help they are very knowledgeable 🎉👏👏👏🎉👏👏👏👏👏

Published 2 years ago

Review №63

The workers are so nice and they have everything you need!!

Published 2 years ago

Review №64

I prefer Michael's

Published 2 years ago

Review №65

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Review №66

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Review №67

Published 2 years ago

Review №68

I go to Hobby Lobby occasionally for sewing supplies. The notions are priced well, but zippers, for example, are flimsy compared to others. The biggest problem with the store is finding someone to assist you if you need help.

Published 2 years ago

Review №69

Published 2 years ago

Review №70

Thank you to Michael S. who was so helpful. I couldn't find what I was looking for and he stopped what he was doing and walked me right over to it. Very polite young man!

Published 2 years ago

Review №71

Always great selection

Published 2 years ago

Review №72

Published 2 years ago

Review №73

Rude, rde, rude. So tired of it. Get over it, leave it at the door or move onto another job..
You will get bad ratings when you have staff that is not trained properly and has an attitude about something unrelated to me and this transaction. It is not the only Hobby Lobby location Ive received disengaging reactions from workers. Do better in development and recognition HOBBY LOBBY. I just needed to say it so it's out there.

Published 2 years ago

Review №74

Published 2 years ago

Review №75

Awesome store!!

Published 2 years ago

Review №76

Published 2 years ago

Review №77

Published 2 years ago

Review №78

Very clean and organized store

Published 2 years ago

Review №79

Published 2 years ago

Review №80

Published 2 years ago

Review №81

Good store to get arts and crafts and many more things.
All the products have an old antique look to it.
I don't know how they can make a profit in the age of online shopping.
They need self checkout counters.

Published 2 years ago

Review №82

I was looking for flower vases. I found exactly what I wanted, except they were in different places.

Published 2 years ago

Review №83

There is one lady at the check out counter that is an absolute joy to see everytime I come. I love coming here to spend to much money on crafts I will probably never start lol

Published 2 years ago

Review №84

Published 2 years ago

Review №85

The Hobby Lobby in Downers Grove is an absolute answered prayer. I found 2 very good looking pillars and a heavy glass table for my living room it made an excellent cocktail 🍸 table and the Price was unbelievable awesome and VERY MUCH APPRECIATED AND AFFORDABLE. MICHAEL is an awesome friendly cashier too. They have a lot of Kool stuff in there.
.

Published 3 years ago

Review №86

Great arts and crafts... bandanas... candles... paints, etc....

Published 3 years ago

Review №87

Published 3 years ago

Review №88

I have been in this store 3 times in the last 10 days. It is very well stocked-great selection. My only hiccup is I stand in the checkout line (at least 5 people deep) longer than my time in the store shopping. There has only been one person on a register with several others walking around. Each time the lady at the register is friendly.

Published 3 years ago

Review №89

Published 3 years ago

Review №90

I love this store! Always find something different at very reasonable prices

Published 3 years ago

Review №91

Published 3 years ago

Review №92

Never disappointed

Published 3 years ago

Review №93

Published 3 years ago

Review №94

They have the sticker selection.

Published 3 years ago

Review №95

Published 3 years ago

Review №96

The best store forever ❤️

Published 3 years ago

Review №97

Cashier had me wait an extra 10 minutes while the store employees had to find a price for the customer at the register. I only had two items. She couldn't take me first? Never going back. Very rude.

Published 3 years ago

Review №98

I love love love this store I just wish the staff was friendlier and more knowledgeable. I feel like anytime I ask someone something I get the wrong answer and end up figuring out whatever by myself.

Published 3 years ago

Review №99

This store has what no other store has... art supply, bandanas, candles, even Texas art (in Downers Grove, IL).....

Published 3 years ago

Review №100

Great products. Great return policy.

Published 3 years ago

Review №101

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Review №102

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Review №103

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Review №104

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Review №105

I love hobby lobby they have so much stuff there and the Christmas stuff was 50% off.

Published 3 years ago

Review №106

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Review №107

Published 3 years ago

Review №108

Lots of Christmas stuff.You want to buy one of each thing.Great prices with 50 percent off.

Published 3 years ago

Review №109

Found everything I needed.

Published 3 years ago

Review №110

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Review №111

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Review №112

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Review №113

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Review №114

Published 3 years ago

Review №115

ALWAYS helpful, informative, best service, and QUALITY work

Published 3 years ago

Review №116

Great custom framing

Published 3 years ago

Review №117

Published 3 years ago

Review №118

Store is very lacking in yarn and paper selection. The hobby part is going down hill. Much more like a home decor store now.

Published 3 years ago

Review №119

Published 3 years ago

Review №120

Published 3 years ago

Review №121

I love this place

Published 3 years ago

Review №122

Published 3 years ago

Review №123

Staff was a bit snippy I needed to order 5 hats and it seemed to be a problem

Published 3 years ago

Review №124

My daughter loves this place

Friendly people

Published 3 years ago

Review №125

Great selection of craft items. Super friendly staff.

Published 3 years ago

Review №126

The employees are so rude! Asked a woman about some fabric I wanted to get; she had attitude and was treating me as if I was stupid just because I wanted to be polite and not use the bell (just cause I think that's really demeaning to the workers). She told me "if you actually read the sign on the table it says to just ring the bell so you should go do that" while I politely asked her if someone could help me out.
The girl that did help with my fabric was super nice though.
Going to the registers, all the employees were talking about either a worker or a customer in front of other customers, which I thought was super unprofessional. Just a horrible experience overall. Will not return and they should get an attitude check.

Published 3 years ago

Review №127

Published 3 years ago

Review №128

Went to hobby lobby for Halloween decorations and didn't realize they don't celebrate Halloween. Oh well

Published 3 years ago

Review №129

Love that shop has everything!! Pricing is OK God Bless Continue On Hobby !!

Published 3 years ago

Review №130

Published 3 years ago

Review №131

I just love this store!! They always have everything that I need!

Published 3 years ago

Review №132

The store itself was neat and clean. Great merchandise and prices. Loved it, but only gave 3 stars because there were three women working by the cash registers, and they were rude, lazy, impatient, and just all together unpleasant! They made me not want to go back because it was really weird and awkward. They acted like we were imposing on them. This was on Saturday, May 27, 2023, probably between 5p-6p.

Published 3 years ago

Review №133

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Review №134

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Review №135

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Review №136

Published 3 years ago

Review №137

Great place to shop for crafts and things.

Published 3 years ago

Review №138

I Love the selection at Hobby Lobby ... I'd like to start seeing coupons - there are times I opt to get something from Joann because I have that coupon. I hate the receipts at Hobby Lobby - nothing is itemized

Published 3 years ago

Review №139

Published 3 years ago

Review №140

Always feels uncomfortable at Hobby Lobby!! Loves love the store just the customer makes me so uncomfortable

Published 3 years ago

Review №141

The store is nice, but it's not well-organized for shoppers.

Published 3 years ago

Review №142

Published 3 years ago

Review №143

Good price ebreday

Published 3 years ago

Review №144

Pric

Published 3 years ago

Review №145

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Review №148

I went to Hobby Lobby to find items for making a selfie board. I found everything I needed to complete my project.

Published 3 years ago

Review №149

Published 3 years ago

Review №150

Always have what I'm looking for and more

Published 3 years ago

Review №151

Published 3 years ago

Review №152

Came here to look for a certain product, wasn't sold, that's fine...then I get other items...while in line...i experience discrimination from one of the cashiers, she continued to make it more obvious in a passive aggressive manner that i was the target....and it's national hate day.. do better. Likely not coming back and actively discouraging my community to avoid this location.

Published 3 years ago

Review №153

They always have a photo album that suits my needs.

Published 3 years ago

Review №154

A plentiful supply of artificial flowers and decorations you may not find elsewhere. Fun venturing around this place.

Published 3 years ago

Review №155

Great selection and friendly staff!!

Published 3 years ago

Review №156

Totally bummed. They have a lot of great and cute stuff, but they stopped giving the coupons on the app. So, now it's just a typical store that jacks up the prices and then puts stuff on sale pretending to give you a deal, but it isn't.

Published 3 years ago

Review №157

Published 3 years ago

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Review №159

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Review №160

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Review №161

Published 4 years ago

Review №162

I enjoy this place. But can be a bit pricey at times. Sorry guys.😫😫😫😫😫😫

Published 4 years ago

Review №163

Published 4 years ago

Review №164

They had everything I was looking for

Published 4 years ago

Review №165

Published 4 years ago

Review №166

Love this place not only for craft supplies, but especially for home decor around the holidays. Such a great selection of styles and a wide variety to choose from.

Published 4 years ago

Review №167

Great finds for Christmas! Love this store!!

Published 4 years ago

Review №168

Hobby Lobby is always great! So much nest stuff!!

Published 4 years ago

Review №169

Store was very nice. However staff wasn't that friendly or helpful. Even though I brought photo's of what I was looking for they couldn't help me, told me"i don't know".

Published 4 years ago

Review №170

Luv this one lots and lots of stuff

Published 4 years ago

Review №171

Published 4 years ago

Review №172

Blessed place

Published 4 years ago

Review №173

Published 4 years ago

Review №174

Published 4 years ago

Review №175

Published 4 years ago

Review №176

Well stocked and organized. Staff was great at helping me when needed. Very efficient checkout process. Will definitely return when in the area next.

Published 4 years ago

Review №177

The framing department is extremely helpful.

Published 4 years ago

Review №178

What an absolute joke of a store. Employees have no idea what they're doing or how to communicate to customers. I would rate lower than 1 star if possible.

Published 4 years ago

Review №179

This is one of my favorite stores to go to for a home decor project. I just love the selections.

Published 4 years ago

Review №180

Had what I wanted

Published 4 years ago

Review №181

A lot to choose from and the employees there are very friendly!

Published 4 years ago

Review №182

You know the spot😃

Published 4 years ago

Review №183

If you are a crafter then you can find the things you need great selections 👍🏾

Published 4 years ago

Review №184

Cool store and beautiful home deco

Published 4 years ago

Review №185

Awesome

Published 4 years ago

Review №186

Good prices. Lots of stock

Published 4 years ago

Review №187

Really enjoyed the help I got in the store here

Published 4 years ago

Review №188

Love it! Theresa is always so nice. She takes the time to talk to people. She is always happy.

Published 4 years ago

Review №189

I cannot believe the audacity of the retail employees at this store .. call a manager if you do not know how to do your job.
Extremely rude. Will never shop here again.

Published 4 years ago

Review №190

I love this place!

Published 4 years ago

Review №191

Published 4 years ago

Review №192

Good interesting place

Published 4 years ago

Review №193

Place is nice. Very good selection. They really need to get with the times! And open up on Sunday's! We have plenty of time to make it to church! Then still have plenty of time to shop! Do like Aldi grocery! Open up on Sunday's!

Published 4 years ago

Review №194

Published 4 years ago

Review №195

It was a nice and peaceful walk through. It very arrange and clean!!! Customer service was very pleasant. I always stop by and will continue for the seasons to come.

Published 4 years ago

Review №196

Published 4 years ago

Review №197

Published 4 years ago

Review №198

We had a painting reframed. The work was well done. We are very happy with the results.

Published 4 years ago

Review №199

Published 4 years ago

Review №200

Published 4 years ago

Company information
  • 7 photos
  • 200 reviews
  • 4.4 rating
  • Phone: +1 630-964-0318
  • Website: https://www.hobbylobby.com/
  • Address: 36 Ogden Ave, Downers Grove, IL 60515, United States
  • Coordinates: 41.8111858, -87.9865396
Categories
  • Craft store
  • Corporate office
  • Fabric store
  • Hobby store
  • Home goods store
  • Picture frame shop
  • Scrapbooking store
Working hours
  • Monday: 9 AM–8 PM
  • Tuesday: 9 AM–8 PM
  • Wednesday: 9 AM–8 PM
  • Thursday: Closed
  • Friday: 8 AM–9 PM
  • Saturday: 8 AM–9 PM
  • Sunday: Closed
Service options
  • In-store shopping: Yes
  • On-site services: Yes
  • Delivery: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Quick visit: Yes
Payments
  • Cheques: Yes
  • Credit cards: Yes
  • Debit cards: Yes
  • Credit cards: Yes