Visit your neighborhood Jewel-Osco located at 6215 Main St, Downers Grove, IL, for a convenient and friendly grocery experience! From our deli, bakery, fresh produce and helpful pharmacy staff, we've got you covered! Our bakery features customizable cakes, cupcakes and more while the deli offers a variety of party trays, made to order. Our pick up service; Order Ahead, even allows you to place your bakery order online so its ready for you when you get here! At the butchers block you’ll find an assortment of meat and seafood, while the produce department is full of fresh fruits and veggies galore! Need your groceries fast? We now offer Grocery Delivery and DriveUp & Go™ to cater to our shoppers' busy lives! Our floral department offers ex...
Jewel-Osco on Main Street in Downers Grove has a great variety of food and plenty of options to choose from, but the service could use improvement. The staff always seems too busy, constantly moving around, which makes it hard to get help when needed. It’s understandable that the store gets busy, but the customer experience suffers as a result. The wide selection is a plus, but the hectic atmosphere makes shopping here less enjoyable than it could be. If they could manage the busyness better, it would be a much more pleasant experience.
Published 2 years ago
I just want to highlight ONE employee in the whole store who seems to pay attention and his name is Bryan J who works in the hot food everyday. I’m a nurse and I come there EVERYDAY and he’s the ONLY ONE who seems to pay attention. Thank you Bryan J for making my days easier. Everyone else there is so rude.
Published 2 years ago
Went there Saturday July 20th. First I went to deli. I was the only one there, two female employees behind counter didn’t even knowledge me. When I asked if I can have some help, they were both totally rude because I interrupted their conversation. I then went to the produce department. There was absolutely no produce shelves were empty! Whatever produce was there it had to be from at least last week. Old and moldy I was looking for somebody who worked in that department and no one was to be found so I just left I went to Mariano’s instead.
Published 2 years ago
Went yesterday Saturday 7/6/24 to take advantage of the deli hot dog deal and to pick up some tater baby’s from the deli. I am standing at the deli counter waiting while 3 females are behind the deli. Two of them look directly at me and say nothing. They go about having their personal conversation. One comes around to the front of the deli case to look at something. She looks at me and says nothing. A fourth woman goes behind the counter looks at me as she is walking and says nothing. I have now been standing at the counter waiting for over 4 minutes. Finally one of the women looks at me and says “ do you need something “? I said yes I do. Another woman looks at me and says “oh didn’t see you there”. My reply was that three of you looked directly at me and ignored me. To which they giggled. Real professional.
I finally order what I needed and asked for one more hot dog from behind the counter to which she says “oh I don’t think I can give that you they are for someone else.” I said fine. Someone else behind the counter said it was fine. She handed me what I needed and was so completely rude while doing so.
I will never shop this Jewel ever again. It is convenient on my way home but best be sure I will go out of my way to a different one.
Whoever the manager here is needs to change your deli staff.
Published 2 years ago
Is anyone constantly finding items (especially bread) on shelf in quantity, of one day expiration? And getting cheated again and again? I have 3 items with a best by today, untouched from 2 days ago-- full of mold. 8/4/23-- again. Also, chicken and wings constantly tough leather texture...hours old-- full price. Again. And. Again.
Wings today- spot on- shopping overall improvements
Published 3 years ago
Nice clean store. Shelves were being stocked (on a Friday) so aisles were a little crowded, but we found everything that was on our list. Friendly employees, but they were short on bag people so the cashiers were doing double duty (we helped with that). Big parking lot so no trouble finding a place to park. Convenient in and out .
Published 2 years ago
Always out of the majority of the items I'm shopping for.
The customer service is worse than horrible. 6 deli employees standing around talking and not helping customers. Then a manager went to check on an item in the back for me and went on break while I was waiting. I ended up waiting over 30 minutes. Then I was told the item was out of stock even though their website said that was not the case.
I would give zero stars if possible.
Published 6 years ago
Generally this is a good store. However, they have a difficult time keeping reasonable inventory especially in produce. Went this morning after 8:00 a.m. and most of the vegetable bins were empty or with very little/picked over produce. This is not the first time I have had this experience here.
Published 2 years ago
Published 2 years ago
Always out of the majority of the items I'm shopping for.
The customer service is worse than horrible. 6 deli employees standing around talking and not helping customers. Then a manager went to check on an item in the back for me and went on break while I was waiting. I ended up waiting over 30 minutes. Then I was told the item was out of stock even though their website said that was not the case.
I would give zero stars if possible.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Nice clean store. Shelves were being stocked (on a Friday) so aisles were a little crowded, but we found everything that was on our list. Friendly employees, but they were short on bag people so the cashiers were doing double duty (we helped with that). Big parking lot so no trouble finding a place to park. Convenient in and out .
Published 2 years ago
The regular grocery sales part of the store is good but the deli and bakery area is so frustrating. They are constantly out of chicken and deli good and bakery has the donuts sitting behind the counter for an hour or more every morning so you can’t purchase them at a reasonable time.
Published 2 years ago
Friendly people and good selection of food ☺️
Published 2 years ago
Is anyone constantly finding items (especially bread) on shelf in quantity, of one day expiration? And getting cheated again and again? I have 3 items with a best by today, untouched from 2 days ago-- full of mold. 8/4/23-- again. Also, chicken and wings constantly tough leather texture...hours old-- full price. Again. And. Again.
Wings today- spot on- shopping overall improvements
Published 2 years ago
Nice for the pick up and go but terrible you won’t let your employees accept tips. That needs to change.
Published 2 years ago
It's ok.
Published 2 years ago
Great I don't have any issue with Joe that they've always had what we wanted
Published 2 years ago
Published 2 years ago
Jewel-Osco on Main Street in Downers Grove has a great variety of food and plenty of options to choose from, but the service could use improvement. The staff always seems too busy, constantly moving around, which makes it hard to get help when needed. It’s understandable that the store gets busy, but the customer experience suffers as a result. The wide selection is a plus, but the hectic atmosphere makes shopping here less enjoyable than it could be. If they could manage the busyness better, it would be a much more pleasant experience.
Published 2 years ago
I just want to highlight ONE employee in the whole store who seems to pay attention and his name is Bryan J who works in the hot food everyday. I’m a nurse and I come there EVERYDAY and he’s the ONLY ONE who seems to pay attention. Thank you Bryan J for making my days easier. Everyone else there is so rude.
Published 2 years ago
Published 2 years ago
Not a bad location. Smaller Jewel but less crowded, easy to get around and decent staff
Published 2 years ago
Went there Saturday July 20th. First I went to deli. I was the only one there, two female employees behind counter didn’t even knowledge me. When I asked if I can have some help, they were both totally rude because I interrupted their conversation. I then went to the produce department. There was absolutely no produce shelves were empty! Whatever produce was there it had to be from at least last week. Old and moldy I was looking for somebody who worked in that department and no one was to be found so I just left I went to Mariano’s instead.
Published 2 years ago
Went yesterday Saturday 7/6/24 to take advantage of the deli hot dog deal and to pick up some tater baby’s from the deli. I am standing at the deli counter waiting while 3 females are behind the deli. Two of them look directly at me and say nothing. They go about having their personal conversation. One comes around to the front of the deli case to look at something. She looks at me and says nothing. A fourth woman goes behind the counter looks at me as she is walking and says nothing. I have now been standing at the counter waiting for over 4 minutes. Finally one of the women looks at me and says “ do you need something “? I said yes I do. Another woman looks at me and says “oh didn’t see you there”. My reply was that three of you looked directly at me and ignored me. To which they giggled. Real professional.
I finally order what I needed and asked for one more hot dog from behind the counter to which she says “oh I don’t think I can give that you they are for someone else.” I said fine. Someone else behind the counter said it was fine. She handed me what I needed and was so completely rude while doing so.
I will never shop this Jewel ever again. It is convenient on my way home but best be sure I will go out of my way to a different one.
Whoever the manager here is needs to change your deli staff.
Published 2 years ago
Generally this is a good store. However, they have a difficult time keeping reasonable inventory especially in produce. Went this morning after 8:00 a.m. and most of the vegetable bins were empty or with very little/picked over produce. This is not the first time I have had this experience here.
Published 2 years ago
Published 2 years ago
Stopped in as this was nearest to my gym to pick up food for lunch. I encountered a total “bait and switch” at the deli. Krackus ham that was on sale? Nope! They only had Boar’s Head at double the cost. Muenster Cheese? Nope! Only Boar’s Head again. Potato Salad that was advertised? No again; only a more expensive option. This is poor management that does not manage stock levels to accommodate the demand for sale items. My experience today confirmed my reasons for hating the Jewel shopping experience. I’ll stick to my local, family -owned store and save a ton of aggravation.
Published 2 years ago
This Jewel is great. I've been coming here for years and sometimes l find myself chatting with employees when I'm done shopping. Everyone is super awesome there!
Published 2 years ago
Muy ricas las Alitas de los Viernes en Promoción Recomendado
Published 2 years ago
Great store to do grocery shopping.
Great values using U deals from Jewel.
Published 2 years ago
Published 2 years ago
Given a 20% discount card to be activated after 5 drug prescriptions. When I attempted to cash it in the card was confiscated. During a conversation with the pharmacy manager, he referred to medicare participants as "poor people".Then hung up on me.
Published 2 years ago
One of the worst Jewels-Osco stores in western suburbs. Uneducated, untrained and rude staff and worst is the female manager running them. Do not waste your time here. S.Azimi, PhD
Published 2 years ago
Absolutely horrible. That's gotta be the worst Jewel I've ever been to, from expired products and rude stuff who doesn't want to honor sales and act like I'm trying to steal something. That happened several times already and even though this store is the closest to my house I happily drive somewhere else. Never again.
Published 2 years ago
Regular change in a store layout isn't helpful to shopping. Moving food because you're out of one item and going another in it's place so a consumer think you've moved it isn't helpful either. Just keeps getting worse with time.
Published 2 years ago
Deli service is super slow employees move in slow motion. Managers don't really care.
Published 2 years ago
Published 2 years ago
There has never been a more corrupt company than Jewel. Their food handling is atrocious.They recode things that are out of date and sell it to the public. They steal money from their employees. Do yourself a favor, stay away. I guess I didn't take my own advice and stay away. I went yesterday ash Wednesday, went to the deli expecting some kind of fish,shrimp, something that isn't meat. The add said they should have fish and or shrimp and they had zero. This is a poorly managed store period. The deli workers are lazy and nothing is ever as it's supposed to be. Let's face it Jewel especially this one does not care about its customers.
Published 2 years ago
Published 3 years ago
Large selection. Well stocked
Published 3 years ago
Good stor
Published 3 years ago
Well-stocked clean store.
Published 3 years ago
Well maintained and neat. Probably one of the best Jewel Osco in the area. Definitely wider range of inventory than most Jewel I have been in, both the groceries as well as the liquor department
Published 3 years ago
I got my stuff and it didn't take long. That is perfect for what I wanted from this experience.
Published 3 years ago
Published 3 years ago
Clean. Good sales
Published 3 years ago
Very convenient and close
Published 3 years ago
Published 3 years ago
For some reason, this location doesn’t carry some of the same Asian mushrooms that you find at the Naper blvd location. They’re usually 99 cents. A star was taken off. Everything was well stocked. If you have the app and an account, you can save even more. This location isn’t as busy as some of the others.
Published 3 years ago
They make really good guacamole at this store. The lines have seemed to move faster. Which was a reason I used to shop elsewhere. But I have seen improvements in waiting times.
Published 3 years ago
Ive visited this store several times. I like shopping here even though its a little further away than my neighborhood Jewel. The store is usually very well stocked, clean & most of the employees appear friendly. But, there is one lady that works in the Deli Department that has earned this Jewel Osco store location one less star. I cant include her name because of course her name tag is turned backwards so her name is not visible. But Given her nasty disposition, that name tag is intentionally placed on backwards. Every single time Ive gone to the deli counter at this store & that lady is working, she remains the same. She is Consistently Rude. I greet her with "how are you" or a "Good morning" & her response is always with disdain " what do u need"...
She never ever ever responds to my greeting & today was no different. She's obnoxiously Loud, she yells across the area to her other coworkers, and seems to just generally be an unhappy person. Since I dont know her name i will have to describe her so if ure African American, u can avoid her... She's a short chubby Caucasian lady. Im Chubby too so I dont mean any harm in the description. One thing I did notice was how her demeanor changed when she started servicing the other customers.
And of course they were not African American. Her tone got a lot softer. Thankfully not all employees at this store are like this lady. As a matter of fact there's one in particular that works at the Deli counter also who is Always nice...always kind... Her name is Janet. Janet is always courteous & professional. She does not slam the deli products down on the cutting station like her coworker. She does not get agitated & yell if a customer doesn't like the thickness or thin cut of meat or cheese she's sliced. . So if u visit this store and u want good customer service at the deli counter avoid the lady I described in the early part of this review. I pray for this lady. I hope whatever has happened in her life to make her be so rude that GOD make it better. I pray peace & healing for her in JESUS Name... shopped today Oct 13th 2023 & Met a wonderful customer service clerk name Cher..... She was very friendly, helpful, courteous and kind. She brought back memories of what customer service meant back in the late 80's, early 90's at Jewel Osco. Thanks Cher. U made this visit Awesome!
Published 3 years ago
Ok
Published 3 years ago
Published 3 years ago
Published 3 years ago
Went in bought tortillas and left. Store seemed clean and workers were nice enough.
Published 3 years ago
I didn't go in this last time someone else went in. Better than it was some stuff still a little pricey and different than other stores the only issue we had was we go to self serve for a reason convenience and not to deal with anybody and I'm holding something in my hands asking my dad do you know if we ring all three of these up or two of them cuz it's 3 for $12 deal on the fruit so I'm reading the things that got rung up to see if it's in the list and it's not so I go to ring it up and the guy goes what are you looking for and I'm like no I'm just telling my dad blah blah blah and he grabs the thing out of my hand it says no you didn't ring it up I'm like yeah I know I was going to do it when you interrupted us and then he comes by again grabs and ice cream out of my hand and starts ringing that up I'm you know I'm not at the register I'm at self-serve I don't want your fat nasty dirty grubby hands in my stuff. If you wasn't profusely sweating and his hands where It nasty and stuff it wouldn't be as big of a deal but even in general someone doing that what's the point of going to self serve. Didn't go in this time maybe they'll have it fixed when I go in next time.
Published 3 years ago
I love to see special needs kids working at stores
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
It's the "hidden Jewel" I enjoy shoppong herr, it's very pleasant
Published 3 years ago
This Jewel seems to be stocked better than it was 6 months ago. Now weed out some of your anti-social checkers and hire more that want to engage with your customers.
Published 3 years ago
Convenient, clean and friendly.
Published 3 years ago
Love to buy from here when there are great deals or coupons, but they are a little expensive.
Published 3 years ago
Published 3 years ago
Buena
Published 3 years ago
Published 3 years ago
Variety of items you can get here... check out the sales before heading there.....
Published 3 years ago
I had to stop to get flowers and they are so beautiful and affordable 😍. Highly recommend it.
Published 3 years ago
Jessica is always incredibly kind and extremely helpful! She has a super upbeat energy and is super patient whenever I need a hand. I know I’m going to have a great experience when she’s there!
Published 3 years ago
Love the sales they have every week. The flowers are airways always at a good price. Very clean and organized.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Not a big fan of Jewel, but they are okay for basic grocery shopping. Bakery is always too sweet or tastes like chemicals... highly processed food. Deli stuff, with the exception of chicken, always looks a bit old. Most produce is average, and usually priced higher than other grocery stores.
I have to add...it makes a difference what Jewel Osco store you go to. I have a few favorites...and one that I really don't like because they are always out of products, items on shelves are often expired, aisles are packed with junk, the place is messy and most of the clerks are rude or unfriendly. The manager of the store makes a HUGE difference.
Published 3 years ago
Published 3 years ago
Great service and prices. The staff is amazing. Always a friendly smile.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Easy shopping
Published 3 years ago
Too pricey
Published 3 years ago
Published 3 years ago
Published 3 years ago
Very nice staff.
Published 3 years ago
Always helpful have been Sue on cashier and Dustin Ackley. Due to a wider variety of hot bars, I stopped frequenting Jewel about a year ago. But, since I attended yesterday's Trump rally, I will resume my visits. I've heard that Jewel received negative feedback from some customers, and I'm here to support you for allowing anyone—whether they are on the right or left—to peacefully display signs on the sidewalk close to Jewel. Gratitude to Jewel for allowing peaceful speech.
Published 3 years ago
Always a great place near me to get ingredients
Published 3 years ago
slow passes store no chashiers
Published 3 years ago
This location has deteriorated over the last year. I bought yogurt yesterday, just opened it today to find it was curdled. The sell by date was 7 days ago. Jewel has the worst produce of any area grocery store. To save money, the company now buys 2nd or 3rd tier produce, according to a Jewel employee. It shows. This location is crowded, dirty, and understaffed. I will shop at Pete's henceforth.
Published 3 years ago
Very organized and friendly staff
Published 3 years ago
Published 3 years ago
Great experience
Spacious layout
Published 3 years ago
Published 3 years ago
Great accommodating staff, decent sale prices, plus they offer delivery as well as a pick up and go option. Both those ways of getting your groceries has been a Godsend to me, since I'm experiencing back and knee problems and can no longer shop inside the store at this time.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Bio
Published 3 years ago
Published 3 years ago
Published 3 years ago
Butcher was very helpful. Store was clean and well stocked. Not sure what else to saysay, it's a grocery/drug store
Published 3 years ago
Published 4 years ago
Published 4 years ago
Horrible self checkout
Published 4 years ago
Published 4 years ago
I will start off by saying I have tried my best to give this Jewel Osco location every opportunity for my business. I regularly visit this location for my grocery needs due to the close proximity to my house. Up until recently, I have not had many issues. However, over the course of this past year I have had so many bad experiences that I will likely be taking my business elsewhere.
The primary issue that I have with this store is the pharmacy. The pharmacy staff is extremely rude, and make you feel like you are an inconvenience to them every time you are trying to fill a perscription. They are clearly very understaffed, which I understand is what is leading to their frustration, but it has become a severe problem every time that I am in there to fill a prescription, which is usually multiple times per month. I have even worked with them to call ahead to get them to fill the prescriptions and they were still not ready 2 days later. I will certainly be taking my prescriptions elsewhere in the future.
The reason why I am giving 2 stars instead of 1 star is because I do still enjoy the convenience of Jewel Osco, and I truly want to continue to give my business to this store. However, until I see some changes in the pharmacy and overall customer service at this location, I will be taking my business elsewhere. Very disappointed.
Published 4 years ago
Published 4 years ago
Easy to find items and courteous staff, nothing negative.
Published 4 years ago
Larger store, good produce
Published 4 years ago
Published 4 years ago
Poorly run store. Regularly run out of sale items before the ad is done.
Published 4 years ago
Published 4 years ago
Always love good Ole Jewel.has a great selection
Published 4 years ago
Always helpful staff, place is clean and produce is super fresh
Published 4 years ago
Published 4 years ago
No comments
Published 4 years ago
Nice shopping place and good customer service
Published 4 years ago
Great experience considering Thanksgiving week. Lines were small and moving quickly. Shelves were being stocked
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
I made the fatal mistake of stopping by this Jewel store yesterday for a couple of items. I definitely know better NOT to go there; the employees are all Horrible! The absolute Worst customer service ever!!! It is almost as if sadists and customer haters are a prerequisite for hiring. Anyway, I stopped at the deli counter for some potato wedges. There were 4 people behind the counter, but no one could wait on me. Finally, some younger guy asked if he could help me. When I asked for potato wedges, he whispered, (yes, whispered), to the crabby loudmouth lady that I only wanted potato wedges. With that she hollered, "How Many Do You Want"!!!!!??? I replied, " How many can I get"? She screamed, "THEY'RE $3.99 A POUND"!!!!!!!!! I replied, "A pound is fine". With that, I finished shopping and left.
I have had one issue after the next with this store; everything from them selling you outdated milk and dairy products, and then using Covid as an excuse for not taking it back, to them not wanting to cash in lottery tickets. Just a pathetic group of people who hate their jobs, customers, and their lives.
Trust me, I will not get any response back from management regarding this; I have dealt with their management before who are actually Far Worse than their employees.
Meanwhile, feel free to stop by and check out any of their dairy products. They are STILL ALL OUTDATED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Just an update... So, I was wrong about Not getting a response from Jewel and received this wonderful, generic, computer generated one, asking me to contact them via their Contact Us page on their website ... Yeah right, not going to waste my time , thanks anyways.....
Published 4 years ago
Published 4 years ago
Good store with all essentials
Published 4 years ago
It's the jool!
Published 4 years ago
Published 4 years ago
Published 4 years ago
Always shop at jewel love friendly people and always have what I want
Published 4 years ago
Published 4 years ago
Love Jewel
Published 4 years ago
Always plenty of choices and deals if you watch for sales
Published 4 years ago
Published 4 years ago
Only go if I need a cake or there's a sale.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
z
Published 4 years ago
Clean, friendlyand very helpful
Published 4 years ago
Great place too get my groceries.
Published 4 years ago
Okay
Published 4 years ago
Published 4 years ago
Published 4 years ago
Good Jewel store. Good selection of food and produce.
Published 4 years ago
Published 4 years ago
Jewel with a Starbucks. Good prices
Published 4 years ago
Published 4 years ago
Best grocery store ever!
Published 4 years ago
Published 4 years ago
THE STAFF IS INCREDIBLY RUDE . Only been to this location three times and every time atleast one employee specifically a lady at self checkout is overly rude and disrespectful!! I feel like this location chooses to hire people who are lazy, rude, unmotivated, and unwilling to help on purpose at this point. This location is a joke …get employees who care or close down at this rate..
Published 4 years ago
I have been goine to this jewel for 13 years and have never had a bad experience
Published 4 years ago
Sorry I don't remember what I had purchased. Alway's a pleasant visit
Published 4 years ago
Published 4 years ago
Great in and out in 10 minutes still spent $65!!
Published 4 years ago
Published 4 years ago
This has been the go to store for me for years. The cashiers are very nice, even though it can be crowded at the check out. They just rearranged the store and it's not as easy to find what you want. It's going to take time to get used to the layout.
Published 4 years ago
Published 4 years ago
We gotten a good deal on steaks.. I was pleasantly surprised. We came there to get bottle water.
Published 4 years ago
Good place to find groceries and excellent liquor selection!
Published 4 years ago
First time doing an online order for pickup, extremely satisfied.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Maybe it's just me but our Jewel seems to have gotten better overall, produce, bakery etc. If you look for them they offer some pretty good sales/deals through their app.
Published 4 years ago
Published 4 years ago
Great place for shopping
Published 4 years ago
Understaffed, rude, overpriced, and their coupons and discounts are either absurd or require you to install applications. I don't want buy 7 get 3 free on perishable items. I want to support anything that isn't Walmart, but this jewel makes it tough.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Nice, clean and well merchandised store!
Published 4 years ago
They have better deals than other markets on produces. Better than big brand stores
Published 4 years ago
Better than the Jewel in Lemont and they wear masks too.... Lemont store had employees not wearing masks who even were behind meat counter cutting meat & cooking chickens without mask or even hair net. I haven't gone back to Lemont store since Sept. 2020 after reporting them to corporate office.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Yummy
Published 4 years ago
Published 4 years ago
There's just something about this place that just feels.... gross. Perhaps it's the smell in the meat area, or the temperature of the milk in the cold storage (i.e. it feels warm), or both, but I refrain from ever buying anything here that should be refrigerated. I will say, the produce is actually very good, however.
I live across the street, and I'd rather go the extra 4 minutes to Mariano's unless I just need one or two (non-refrigerated) things quickly.
Published 4 years ago
Published 4 years ago
Very clean store staff is friendly and willing to help unlike your Walmart stores
Published 4 years ago
Jewel on 63rd and Main St., Downers Grove
I went inside this Jewel yesterday Saturday, around 10:30-10:45p.m., and picked up only 4 items, proceeded to check out and there was only one register open, waited behind two other customers, while the cashier slowly ranged them up and conversed with them, comes my turn, she rang me up, I entered my debit card, but accidentally entered the wrong pin, I pressed the cancel key to reenter my pin correctly and she got upset and instead of bringing up my total so I can pay, she's leaning on the belt and asking me why did I hit cancel, she then apologized to the guy behind for the wait, went on to tell him, that she didn't know what I did to cancel the order, so I told her, I just told you that I entered the wrong pin, so can you please reset the register so I can pay, I finished paying and proceeded to walk away and she tells the guy behind... I don't know why people have to have so many different numbers for everything, I was going to go back to complain to the manager, but the 4 things that I bought, were for my grandkids that came to spend the night with me, and were waiting for it. If she doesn't want to deal with situations as simple as that, then she should not be doing that kind of job, because the issue was with me and she had no business to comment to the other person behind me. Rant over.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Great service. Good runned store.
Published 4 years ago
store was busy but I didnt have to wait at the deli or check out lane. Staff were friendly.
Published 4 years ago
Great Store
Published 4 years ago
Under construction
Published 4 years ago
Published 4 years ago
Published 4 years ago
My wife love this Jewel but she always talks about how much she hates the parking lot.....
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 5 years ago
Great shopping lovely prices
Published 5 years ago
Great options, the counter clerk I had was just pretty negative but mostly everyone else was just great
Published 5 years ago
Published 5 years ago
Ok
Published 5 years ago
Published 5 years ago
Published 5 years ago
Well stocked throughout the store. Very clean. Great experience.
Published 5 years ago
At 2:15, the cashier at the 15 or less was so happy and sweet, she gave me some Christmas cheer, I am visiting from Colorado and surprised that customers don't give eye contact or make small conversation, mabey they are focused on their shopping lists
Published 5 years ago
- 5 photos
- 200 reviews
- 4.1 rating
- Phone: +1 630-969-3105
- Website: https://local.jewelosco.com/il/downers-grove/6215-main-st.html
- Address: 6215 Main St, Downers Grove, IL 60516, United States
- Coordinates: 41.7741299, -88.0073628
- Grocery store
- Bakery
- Butcher shop
- Deli
- E-commerce service
- Florist
- Grocery delivery service
- Organic food store
- Produce market
- Supermarket
- Sunday: 6 AM–12 AM
- Monday: 6 AM–12 AM
- Tuesday: 6 AM–12 AM
- Wednesday: 6 AM–12 AM
- Thursday: 6 AM–12 AM
- Friday: 6 AM–12 AM
- Saturday: 6 AM–12 AM
- Kerbside pickup: Yes
- No-contact delivery: Yes
- Delivery: Yes
- In-store pick-up: Yes
- In-store shopping: Yes
- On-site services: Yes
- Same-day delivery: Yes
- Great produce: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Organic products: Yes
- Prepared foods: Yes
- LGBTQ+ friendly: Yes
- Quick visit: Yes
- Plastic bags: Yes
- Cheques: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- SNAP/EBT: Yes
- Credit cards: Yes
- On-site parking: Yes