Jimmy John's

2321 Ogden Ave, Downers Grove, IL 60515, United States

Jimmy John's
About the Company

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Photos
Reviews
Review №1

Published 2 years ago

Review №2

Awesome Service!

Published 2 years ago

Review №3

Published 2 years ago

Review №4

I just left your store. The trainee wrapping my sandwich was struggling and the manager stepped in and help with a positive nature. It will have me coming back. Great job!!

Published 2 years ago

Review №5

Had lunch on a Friday around 1 pm. Service was fast and food was good and it wasn't that busy.

Published 2 years ago

Review №6

Published 2 years ago

Review №7

Published 2 years ago

Review №8

Published 2 years ago

Review №9

6/5/2024 I ordered a sandwich to go. When I bit into it, I realized the person slicing the deli meat forgot to unpeel the plastic wrap. Lunch ruined.

Published 2 years ago

Review №10

Decent

Published 2 years ago

Review №11

Decent

Published 2 years ago

Review №12

Published 2 years ago

Review №13

Published 3 years ago

Review №14

Published 3 years ago

Review №15

I ordered Jimmy John's for a special birthday lunch delivery to the school. I took care to allow plenty of time for it to arrive before my son's lunch break. About 30 minutes before the expected delivery, I called to double-check the status and was informed that it was already on its way with the driver.

Then, at 11:30 AM, my son called me from the school office, hungry and wondering where his lunch was. I immediately phoned the store again to inquire about the status. They assured me they would contact me once they spoke with the driver, but that call never came.

To my dismay, the lunch didn't arrive until 11:52 AM, long after my son's lunch period had ended. What was frustrating was that the school was just 3-4 blocks away from the store, and you'd expect that a school delivery would be a priority for the driver.

When I checked with the school office, they confirmed that three other kids also had their Jimmy John's lunches delivered late. It's clear that Jimmy John's needs to make some changes if they can't consistently meet their delivery times, or perhaps reconsider offering this service altogether.

Published 3 years ago

Review №16

Published 3 years ago

Review №17

Published 3 years ago

Review №18

Published 3 years ago

Review №19

Published 3 years ago

Review №20

Bread was really chewy and did not taste fresh and also forgot to put bacon on my sandwich, so disappointing.

Published 3 years ago

Review №21

Donnell is the absolute best! There was a small mistake with my order, absolutely no big deal, I'm not really someone who complains for free stuff I just like getting whatever I paid for, and Donnell made sure of that! He gave me a brand new fresh sandwich made properly despite me eating half of the original (I drive for a living, so I don't often have time to go back and get it fixed)

Give this man a raise! Amazing customer service.

Published 4 years ago

Review №22

Workers were quick and friendly.

Published 4 years ago

Review №23

I ordered a 30pc and an 18pc party pack for a work event today, Saturday 9/10. Not only was everything delicious, but the two bright haired ladies (and the young gentleman) working were very friendly and chatted with me as they finished up my order. I can’t say enough how much I appreciate them squeezing in such a large, last minute order.

Published 4 years ago

Review №24

Freaky fast!

Published 4 years ago

Review №25

Published 4 years ago

Review №26

Published 4 years ago

Review №27

Published 4 years ago

Review №28

Times are tough seems like many of the Jimmy John's are at this time out of Turkey it's been a few days now so I ordered a Tuna instead. Service as usual was fast and friendly.

Published 4 years ago

Review №29

Published 4 years ago

Review №30

Ordered delivery at 7:30pm I live 1 minute away, actually 2 blocks away. They didn’t show up with my food. I waited 50minutes to call. They didn’t call me back to say they couldn’t make it or would refund me. They didn’t tell me how long it would take. Horrible experience. I would’ve been understanding if they said that it might take awhile, or they’re not accepting orders.

Published 4 years ago

Review №31

Nice fresh Jimmy John location. Chipper folks, crazy fast sandwiches.

Published 4 years ago

Review №32

Yesterday as once in awhile I've ordered sandwich from this location via jj app, about 20 minutes later i got push notification that my sandwich is out for delivery, over an hour later since ordering i called them up asking where is my sandwich, first lady said that she will check and said that drive is still out there ,later they called me and said that my sandwich was delivered and left by doors ,but not exactly like described, i went around all shop doors multiple times during over 2 hours of waiting for my sandwich ,never got notice from app that it was delivered ,driver never called or texted me like it was always before ,so they claim that they delivered ,i guess i paid for simptomless sandwich ,cuz no one seen it from my co workers ,unless they delivered at wrong adress but in my opinion driver should make sure if the sandwich was delivered at proper place ,I've asked them also that i want my money back and that i won't order from them anymore and i finished the call cuz they ruined my lunch ,never called my back so i guess they don't really care about customers ,i won't cry about that 13 $ but jj just lost customer .

Published 4 years ago

Review №33

Published 4 years ago

Review №34

Up to a few weeks ago this place used to deliver to my work. Apparently it's too much to deliver a sandwich 2 miles away. I will not be ordering from this location anymore. Absolutely ridiculous.

Published 4 years ago

Review №35

Published 4 years ago

Review №36

Published 4 years ago

Review №37

The staff here are awesome. They’re patient (I have a more complex order). They have also accommodated me by bringing food to my car. Additionally, they’ve brought the additional items out to me (I got hungrier) without even asking.

…I mean, who does that in this service economy? It’s almost unheard of. Since that experience, I drive a little further away to order from here. Thank you staff!!

Published 4 years ago

Review №38

These guys are freaky fast!

Published 4 years ago

Review №39

Always great sandwiches made with fresh ingredients and, as they say, freaky fast. Want one without bread? Try your sandwich as an "unwich" - served in a lettuce leaf. The staff are usually very friendly, even when very busy.

Published 4 years ago

Review №40

Published 4 years ago

Review №41

Published 4 years ago

Review №42

Better than subway. So there's that

Published 4 years ago

Review №43

Published 4 years ago

Review №44

Published 4 years ago

Review №45

Published 5 years ago

Review №46

Published 5 years ago

Review №47

Published 5 years ago

Review №48

Great place for fresh subs, they beat Subway all day, and they are incredibly fast, loved it.

Published 5 years ago

Review №49

Not one to write reviews, I know folks are working hard but my last 3 orders have been well over 1 hour. When I call I get the same excuse, "sorry only one driver tonight" Well it turns out thats all they schedule, ever. I also never received the "discount" on the orders there after. Freaky Fast is not their priority, unfortunately, this is common practice for this location.

Published 5 years ago

Review №50

They are so slow in delivery. It takes an hour to deliver one sandwich on a 2 min delivery drive. I have called multiple
Times on multiple orders.

Published 5 years ago

Review №51

AMAZING! I love this Jimmy Johns! When I got there I was just expecting a normal Jimmy John’s but I feel like they were better! But most of all I was talking to the manager and they were so helpful! They made my turkey tom great! Thanks Jimmy John’s!

Published 5 years ago

Review №52

A little pricey but great sandwiches and super fast service.

Published 5 years ago

Review №53

I do not like sandwiches but two months ago a friend wanted to go here so i joined him. Sub #7 is what i ordered and i have been back twice a week since to get more of this sandwich. Freaky fast service too.

Published 5 years ago

Review №54

Great place for once in a while

Published 5 years ago

Review №55

Great place for a quick and easy dining experience. Plenty of space and the restrooms are very clean which is skis a plus in my book.

Published 5 years ago

Review №56

Published 5 years ago

Review №57

Published 5 years ago

Review №58

Not really sure how they managed to mess up 3 of my orders in a row, promise me credit that never exists... I wish there was any other jimmy johns that delivered here 😕

Published 5 years ago

Review №59

Nice friendly service.

Published 5 years ago

Review №60

Published 5 years ago

Review №61

I ordered delivery from a "freaky fast" jimmy John, its been over 30 minutes and I live not even 5 minutes from the store. What a joke, I should never pay or tip for delivery. Just pick up or go to another place that can deliver faster than a local pizza shop

Published 5 years ago

Review №62

Published 5 years ago

Review №63

Worst service I have ever received in my life. I placed an order online this morning. I arrived to pick it up a few minutes early and they hadn't started on it. Understandable, it only takes a few minutes to make 3 sandwiches. As I stand there and wait, 2 of the people that ordered after I got there received their orders.
I asked when I might get my order, as I've now been there over 10 minutes. The response was that it was only fair to help people in the order they come in. Why have online ordering if you aren't going to help someone until after they come in? It would have been faster for me to get into line when I got there. I was told there's nothing they could do and didn't even receive an apology. Never returning to this location again.

Published 5 years ago

Review №64

Fastest service. I liked it.

Published 5 years ago

Review №65

Published 6 years ago

Review №66

Shame to give it even one star. Guy behind the counter waiting on me was actually wildly dancing, yes dancing to the loud music playing while I was deciding on what to get. I held my composure and ordered. As my sub was being made one of the two workers noticed something the other worker did while making my sub and burster out laughing. After I left and unwrapped my sub I noticed the bread was as hard as a rock and that's what she was laughing about. The guy gave me stale bread on purpose. Real funny! I will go elsewhere where they actually appreciate customers.

Published 6 years ago

Review №67

Published 6 years ago

Review №68

Yes. Tasty + fresh. Service very good and kind staff. We got the 8" BLT and the #4Turkey plus cheese. We were SO glad we stopped at THIS Jimmy John's. If we're out this way for sandwiches, THIS Jimmy John's is our 1st choice.

Published 6 years ago

Review №69

Pretty good sandwiches

Published 6 years ago

Review №70

Published 6 years ago

Review №71

sub-par compared to other locations

This location continually messes up orders and refuses to bring deliveries to the apartment. Most recently they couldn't follow instructions to leave food in lobby of an apartment building, didn't deliver it, marked it delivered, and then when I called they copped an attitude with me about it. It's been an hour since my order and they said they would follow the instructions this time. So much for fast delivery. Prior to that it took 40 minutes to drop off an order, which they dropped off to the wrong address (took to the RESTAURANT in the apartment building). Of course they did not provide a response to this mishap.

Published 6 years ago

Review №72

Delayed my paycheck 2 weeks and contradicted themselves when I would get paid. Chill Martius

Published 6 years ago

Review №73

This is a Jimmy Johns.

Published 6 years ago

Review №74

Store clean food good

Published 6 years ago

Review №75

Good

Published 6 years ago

Review №76

Published 6 years ago

Review №77

Published 7 years ago

Review №78

Freaky fast, great food

Published 7 years ago

Review №79

Published 7 years ago

Review №80

It's Jimmy John's

Published 7 years ago

Review №81

Nice Place

Published 7 years ago

Review №82

Perfect bread

Published 7 years ago

Review №83

Fast service.

Published 7 years ago

Review №84

Published 7 years ago

Review №85

Published 7 years ago

Review №86

This is a nice Jimmy John's. I order from here regularly and have had no bad experiences. I dined in with my 2 year old today and was a little flustered dealing with her and ordering at the same time and they were patient and accommodating. They then made a couple of fantastic sandwiches. They're courteous with their customers and they take care of their regulars. High praise is deserved!

Published 7 years ago

Review №87

Published 7 years ago

Review №88

It's fine

Published 7 years ago

Review №89

Published 7 years ago

Review №90

Published 7 years ago

Review №91

Published 7 years ago

Review №92

Felt compelled to write a review after my lunch service yesterday. The staff was engaging and welcoming. Even though it was the tail end of the lunch rush they did not seem bothered by me or any of my changes and additions to my selection. I was surprised that even after the changes to my sandwich, I had my order in my hand before my CC was done processing. It was impressive service top to bottom and as usual, a delicious lunch.

Published 7 years ago

Review №93

Published 7 years ago

Review №94

Great sandwiches! Love them every time. We just wished to have a location more close to our place.

Published 7 years ago

Review №95

Published 7 years ago

Review №96

i ate here and the staff was smoking a joint behind the front register and when i got my sandwich there was a marijuana leaf in stead of the lutes that i had order.

Published 7 years ago

Review №97

Thought the ham sandwich was very tasty. And of course good and quick service

Published 8 years ago

Review №98

nice jimmy johns

Published 8 years ago

Review №99

I've ordered here before for lunch, and it's been fine. Today however I placed an order for a sub, and after 35 minutes, it was nowhere to be found. (I'm less than a mile away). I called them them to check the status of my sub, and I was told they were not aware of when their drivers were going to be able to come out this way. After asking for a refund, I was told it would take up to 10 business days. Thanks, Jimmy Johns.

Published 8 years ago

Review №100

Good sandwiches. But lack customer services. Has potential

Published 8 years ago

Review №101

Published 8 years ago

Review №102

Published 8 years ago

Review №103

Published 8 years ago

Review №104

Published 8 years ago

Review №105

Clean and friendly

Published 8 years ago

Review №106

Published 8 years ago

Review №107

Published 8 years ago

Review №108

It was actually freaky fast

Published 8 years ago

Review №109

Published 8 years ago

Review №110

Super fast delivery, what more can you say.

Published 8 years ago

Review №111

I spoke with Zach this morning to place a last minute catering order. He was very helpful with getting my order placed. This was the only sandwich delivery place that was able to accommodate my last minute order - I appreciate the advice and help from Zach/Jimmy Johns

Published 8 years ago

Review №112

I plow snow for a living and I’ll be working 12 hours. I came in and ordered a sub with dressing on the side, and they tell me they can’t give me dressing on the side, so I left. And went to Mr. Sub they lost business over giving dressing on the side. Good job

Published 9 years ago

Review №113

Published 9 years ago

Review №114

Published 9 years ago

Review №115

Published 9 years ago

Review №116

Published 9 years ago

Review №117

Clean, and fast. Great sub!

Published 9 years ago

Review №118

Published 9 years ago

Review №119

Friendly, fast and tasty

Published 9 years ago

Review №120

Always have great service. Gets your food to you fast. Food is always good.

Published 9 years ago

Review №121

Published 9 years ago

Review №122

It is what it is. Careful when you bite down though. Second time I've bitten into a piece of plastic from their ingredient containers.

Published 9 years ago

Review №123

Food is what you expect from any Jimmy John's, but the customer service was lacking. No hello, just a what do you want.

Published 10 years ago

Review №124

Good food with great service. I've been here for lunch twice during the week and it's been pretty empty which is a huge plus - it means service was fast and friendly. They do play music in the store which contributes to a good atmosphere while eating in.

Published 11 years ago

Review №125

Its alright if your hungry and need something quick. Never really had anything great there.

Published 11 years ago

Review №126

Published 11 years ago

Review №127

Great people to work with and good food. Fast service.

Published 12 years ago

Review №128

Fast! I had the JJ Gargantuan within 10 minutes of ordering it online! The JJ has a lot of meat and tasty.

Published 12 years ago

Review №129

I order from this location frequently because they are convenient for days when I can't get out of the office and need a fast lunch. The delivery service is always quick, the staff answering the phones are always courteous and the orders are always right. Never a problem.

Published 13 years ago

Review №130

Great any locations and make sure while your waiting for your sandwich you read the walls!!!

Published 14 years ago

Company information
  • 4 photos
  • 130 reviews
  • 4.1 rating
  • Phone: +1 630-725-9450
  • Website: https://locations.jimmyjohns.com/il/downersgrove/sandwiches-647.html?utm_source=google%20my%20business&utm_medium=organic&utm_campaign=website%20link
  • Address: 2321 Ogden Ave, Downers Grove, IL 60515, United States
  • Coordinates: 41.8055752, -88.0421193
Categories
  • Sandwich shop
  • Caterer
  • Fast food restaurant
  • Meal delivery
  • Takeout restaurant
Working hours
  • Monday: 10 AM–9 PM
  • Tuesday: 10 AM–9 PM
  • Wednesday: 10 AM–9 PM
  • Thursday: 10 AM–9 PM
  • Friday: 10 AM–9 PM
  • Saturday: 10 AM–9 PM
  • Sunday: 10 AM–9 PM
Service options
  • No-contact delivery: Yes
  • Delivery: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Popular for
  • Lunch: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Healthy options: Yes
  • Quick bite: Yes
  • Vegetarian options: Yes
Dining options
  • Lunch: Yes
  • Dinner: Yes
  • Catering: Yes
Amenities
  • Toilets: Yes
Atmosphere
  • Casual: Yes
Crowd
  • University students: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
  • Kids' menu: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes