JCPenney

555 John F Kennedy Rd, Dubuque, IA 52002, United States

JCPenney
About the Company

JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Dubuque, IA to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

Reviews
Review №1

Published 2 years ago

Review №2

Published 2 years ago

Review №3

Published 2 years ago

Review №4

I shopped yesterday and had a good deal The store was really clean and organized with plenty of help.

Published 2 years ago

Review №5

A little high end

Published 2 years ago

Review №6

Published 2 years ago

Review №7

Published 2 years ago

Review №8

Published 2 years ago

Review №9

Published 2 years ago

Review №10

Nice selection of men's clothes.

Published 2 years ago

Review №11

Had good sales only place I can find 501 Levi's and they had them on sale even better.

Published 2 years ago

Review №12

It was very nice, better than a lot of other mall's I have been to.

Published 2 years ago

Review №13

Published 2 years ago

Review №14

Published 2 years ago

Review №15

Published 2 years ago

Review №16

What I like about JC Penney is the ability to order online and have my item sent to the store for pickup. The pickup process was easy -- someone kindly helped us from the first customer service desk we ran into. I found the best price on men's pajama pants during a sale (less cost than Sam's and Walmart). I think it is worth looking at Penny's (online is easier) when you are looking for the best price.

Published 2 years ago

Review №17

Published 2 years ago

Review №18

Stopped in for some fragrances, spoke with a young girl named Haley, she did an amazing job. Was very nice and helpful, was working at the jewelry counter and took time to help me. She really knew what she was doing, Kudos to her.

Published 2 years ago

Review №19

Published 3 years ago

Review №20

Published 3 years ago

Review №21

Published 3 years ago

Review №22

Had what I needed

Published 3 years ago

Review №23

Published 3 years ago

Review №24

Published 3 years ago

Review №25

Very nice organized and clean store.

Published 3 years ago

Review №26

Friendly accommodating staff. Affordable clothing and other merchandise. Great sale on women's tailored blazers!

Joyce Gibbs - author

Published 3 years ago

Review №27

Published 3 years ago

Review №28

Published 3 years ago

Review №29

was there a few months ago for mens shirts....big n tall section not many 4 X and did not find but 1 5 X everything was on sale like 40% off but the 5x was like only one not on sale n I wasnt going to spend 50 on a short sleeve shirt.....

Published 3 years ago

Review №30

Published 3 years ago

Review №31

Published 3 years ago

Review №32

Good place to go to get a birthday card for my sister Mary.

Published 3 years ago

Review №33

Published 3 years ago

Review №34

Published 3 years ago

Review №35

Very good cashier

Published 3 years ago

Review №36

Published 3 years ago

Review №37

It's hard to find curtains any more but Penney had just what I was looking for. Thanks for being there.

Published 3 years ago

Review №38

Good selection great prices

Published 3 years ago

Review №39

Good deals on some clothes

Published 3 years ago

Review №40

Always good deals. Friendly workers.

Published 3 years ago

Review №41

Published 3 years ago

Review №42

Cashier very nice at check out.. plus size clothes 👎 not every one like holy jeans and short tops

Published 3 years ago

Review №43

Published 3 years ago

Review №44

Always find somthing nice and everyone is always so helpful

Published 3 years ago

Review №45

I had such a wonderful experience here! The customer service was awesome! Everyone was so nice and the store was very clean! I will definitely be doing more shopping here. 👍

Published 3 years ago

Review №46

Great staff, quick customer service

Published 3 years ago

Review №47

Published 3 years ago

Review №48

This is the perfect place to pick from a variety of fancy attire imcluding formal wear to casual outfits from quality brands.

Published 3 years ago

Review №49

It's a JCPenney

Published 3 years ago

Review №50

Have a lot of nice things

Published 3 years ago

Review №51

Published 3 years ago

Review №52

Published 3 years ago

Review №53

Published 3 years ago

Review №54

Published 3 years ago

Review №55

Published 3 years ago

Review №56

I love pennies but you just don't have a lot of plus size clothing

Published 3 years ago

Review №57

Staff is awesome! So helpful. Nice selection of merchandise!

Published 4 years ago

Review №58

Published 4 years ago

Review №59

I was In need of a dress shirt for a upcoming wedding I am in and I needed a quick replacement shirt. Carol was super kind and helped me. The nice guy at the register was helpful as well. Great and helpful staff here.

Published 4 years ago

Review №60

Published 4 years ago

Review №61

Was impressed by the prices of men's puma hoodies that were on sale. There was no other place that had them for that kind of price.

Published 4 years ago

Review №62

Great selections and prices with coupons.

Published 4 years ago

Review №63

Always great experience

Published 4 years ago

Review №64

Only 2 check out lanes open on a weekend before a holiday but alot of employees stocking....

Published 4 years ago

Review №65

They have them mid week Sales ...

Published 4 years ago

Review №66

Published 4 years ago

Review №67

Published 4 years ago

Review №68

They never have Big &Tall sizes

Published 4 years ago

Review №69

Published 4 years ago

Review №70

Good mall store

Published 4 years ago

Review №71

Had a ton of deals when I went. Saved a ton of money which is surprising because I always thought I'd spend a lot here.

Published 4 years ago

Review №72

Published 4 years ago

Review №73

Published 4 years ago

Review №74

Published 4 years ago

Review №75

Nice store..convenient shopping. Need more little girls size 7 to 14 clothes

Published 4 years ago

Review №76

Went into the store looking for dress shirts and none and no help

Published 4 years ago

Review №77

Because address change they blocked my CC even though they sent CC to that address

Published 4 years ago

Review №78

Good place

Published 4 years ago

Review №79

Very friendly staff. I picked up an on-line order there. Fast, convenient!

Published 4 years ago

Review №80

Published 4 years ago

Review №81

Published 4 years ago

Review №82

Published 4 years ago

Review №83

Published 4 years ago

Review №84

Published 4 years ago

Review №85

Customer service in the jewelry department needs improvement

Published 4 years ago

Review №86

Bonito lugar.

Published 4 years ago

Review №87

Published 4 years ago

Review №88

Published 4 years ago

Review №89

I love to shop in Pennys

Published 4 years ago

Review №90

I love this store because everything is available here

Published 4 years ago

Review №91

Published 4 years ago

Review №92

Caroline was super helpful. She deserves a raise.

Published 4 years ago

Review №93

Published 4 years ago

Review №94

Great clothes.
Like every place though, short on help.
The lady who waited on us was knowledgeable and very helpful.

Published 4 years ago

Review №95

Great price and selection. Staff very helpful!

Published 4 years ago

Review №96

It's Penny's. It wasn't busy. Was in & out.

Published 4 years ago

Review №97

Published 5 years ago

Review №98

Nothing there... no staff around to ask for help.. gone down hill bad.

Published 5 years ago

Review №99

Published 5 years ago

Review №100

Published 5 years ago

Review №101

Published 5 years ago

Review №102

They need more stock to look at

Published 5 years ago

Review №103

Published 5 years ago

Review №104

Kind of pricey but cute clothes

Published 5 years ago

Review №105

I was a bit disappointed because I was unable to find a turtleneck shirt anywhere in the store. The customer service person said they haven't received many shipments this week. Oh well.

Published 5 years ago

Review №106

Published 5 years ago

Review №107

Since younkers in Kennedy mall closed, jcpenny and kohls is the place to go

Published 5 years ago

Review №108

Awesome prices to start my Christmas shopping

Published 5 years ago

Review №109

Excelentes precios se los recomiendo

Published 5 years ago

Review №110

Excellent place to shop helpful and friendly people to make sure your experience was perfect and you find exactly what you were looking for.

Published 5 years ago

Review №111

Shopped online and did store pick up. Pleasant easy process

Published 5 years ago

Review №112

Published 5 years ago

Review №113

Published 5 years ago

Review №114

No comment

Published 5 years ago

Review №115

Published 5 years ago

Review №116

Published 5 years ago

Review №117

Published 5 years ago

Review №118

Mas surtido que otras jcpenney

Published 5 years ago

Review №119

Everyone was so nice telling me where everything was. Perfect place to shop.

Published 5 years ago

Review №120

I can always find something here that I like. They do need more help.

Published 5 years ago

Review №121

Published 5 years ago

Review №122

Today I stop into jcpennys to pick up my vision board picture

The manager A Female middle age blond highlights on duty at 4:30pm 9/3/21 called my purchase a FAKE CHALKBOARD
clearly she doesn't know her product

She was so rude

l don't want to spend my money here anymore!

Corporate really need to retrain THIS LADY
her customer appreciation services SUCKS

Published 5 years ago

Review №123

Me gusta porqué siempre encuentro lo que necesito a muy buen precio y el servicio es muy cordial.

Published 5 years ago

Review №124

Published 5 years ago

Review №125

Published 5 years ago

Review №126

Always love my Penny's, just wish they had a better selection for larger sizes.

Published 5 years ago

Review №127

Published 5 years ago

Review №128

Very very displeased with no one to assist me in the shoe department. It was like a ghost town. Please don't give me the line "we're short of help."

Published 5 years ago

Review №129

Published 5 years ago

Review №130

Had to walk around the store to find someone to help . Shopping with one in a wheelchair and on with a walker is hard enough.

Published 5 years ago

Review №131

Had to walk around the store to find someone to help . Shopping with one in a wheelchair and on with a walker is hard enough.

Published 5 years ago

Review №132

Published 5 years ago

Review №133

Published 5 years ago

Review №134

Published 5 years ago

Review №135

Published 5 years ago

Review №136

Lots to choose from, my sisters found lots of great items. Lines were really backed up so we got rerouted to the makeup department to check out. All fine and well when we got to the makeup area one of my sisters has some questions about different foundations the lady just srugged at her and said they are all similar 🙃. Ok then we were sent over here to check out with our clothes. She told us if we aren't buying makeup she can't check us out I told her we were sent over here because they are really backed up. After a sigh and eye roll she checked us out but insisted that my 16 year old sister should sign up for a credit card. I told the lady she's not old enough to sigh up for a credit card and she got mad like we were lying.

Published 5 years ago

Review №137

AIR DIDNT WORK!! FELT VERY HOT. HAD TO LEAVE!!!!!

Published 5 years ago

Review №138

Published 5 years ago

Review №139

Nice store and a great place to go for men's clothing.

Published 5 years ago

Review №140

Got lots of good deals

Published 5 years ago

Review №141

Great selection good what I wanted

Published 5 years ago

Review №142

People very rude

Published 5 years ago

Review №143

Published 5 years ago

Review №144

Published 5 years ago

Review №145

Published 5 years ago

Review №146

Be sure to check out the great clearance section for bed linens, curtains, towels, etc in the bed linen section. Cute selection of inexpensive heels. I love that there is a Sephora in the middle of the store.

Published 5 years ago

Review №147

Very clean store!!

Published 5 years ago

Review №148

Exelencia

Published 5 years ago

Review №149

Published 5 years ago

Review №150

I bought some good deals but the employee in the shoe section walked right past me out of the area when I was trying to gesture her attention for assistance.

Published 5 years ago

Review №151

Published 5 years ago

Review №152

Published 5 years ago

Review №153

I was very pleased with my shopping experience at Penney's. I found some very comfortable casual wear pants and had no problem with my returning items from store and on line purchases. The clerks are always friendly and helpful. Thank you!

Published 5 years ago

Review №154

Published 5 years ago

Review №155

Nice selection in store for big and tall guys.

Published 5 years ago

Review №156

Published 5 years ago

Review №157

Published 5 years ago

Review №158

Everything on sale. Bought two pairs of name brand tennis shoes at a huge discount.

Published 5 years ago

Review №159

Nice choices to pick from

Published 5 years ago

Review №160

Published 5 years ago

Review №161

Published 6 years ago

Review №162

Published 6 years ago

Review №163

"I love their style."

Published 6 years ago

Review №164

Published 6 years ago

Review №165

Published 6 years ago

Review №166

Friendly and helpful personnel, was able to help me find what I needed very quick without wasting time, I had a very good experience at the JCPenney's in Dubuque Iowa.

Published 6 years ago

Review №167

Published 6 years ago

Review №168

Published 6 years ago

Review №169

Great sales. I don't always find what I want but that's ok, still love Penney's.

Published 6 years ago

Review №170

Very personable ladies that helped me check out and return. Could see them smile...even under their mask! 😊

Published 6 years ago

Review №171

Wife was looking for casual and formal dresses. Great prices. Under what we expected

Published 6 years ago

Review №172

Published 6 years ago

Review №173

The store is laid out very well and has a large selection of quality products.

Published 6 years ago

Review №174

Published 6 years ago

Review №175

This JCPenny has a wide selection and a lot of it at reasonable prices.

Published 6 years ago

Review №176

need to lower prices

Published 6 years ago

Review №177

Published 6 years ago

Review №178

Published 6 years ago

Review №179

Found some great deals !!

Published 6 years ago

Review №180

Published 6 years ago

Review №181

Good store to shop.

Published 6 years ago

Review №182

Published 6 years ago

Review №183

Published 6 years ago

Review №184

Always love shopping JC Penney.

Published 6 years ago

Review №185

Published 6 years ago

Review №186

Published 6 years ago

Review №187

Published 6 years ago

Review №188

Published 6 years ago

Review №189

Best store brands around. They suit me.

Published 6 years ago

Review №190

Published 6 years ago

Review №191

Published 6 years ago

Review №192

Published 6 years ago

Review №193

Published 6 years ago

Review №194

Great experience with a close at 8

Published 6 years ago

Review №195

Published 6 years ago

Review №196

My kind of store

Published 6 years ago

Review №197

Published 6 years ago

Review №198

Published 6 years ago

Review №199

Published 6 years ago

Review №200

Published 6 years ago

Company information
  • 6 photos
  • 200 reviews
  • 4.2 rating
  • Phone: +1 563-588-4677
  • Website: https://www.jcpenney.com/locations/ia/dubuque/clothing-stores-dubuque-ia-2144.html
  • Address: 555 John F Kennedy Rd, Dubuque, IA 52002, United States
  • Coordinates: 42.4934945, -90.72292639999999
Categories
  • Department store
  • Clothing store
  • Furniture store
  • Jewelry store
  • Shoe store
Working hours
  • Monday: 11 AM–7 PM
  • Tuesday: 11 AM–7 PM
  • Wednesday: 11 AM–7 PM
  • Thursday: 11 AM–7 PM
  • Friday: 10 AM–8 PM
  • Saturday: 10 AM–8 PM
  • Sunday: 12–6 PM
Service options
  • Kerbside pickup: Yes
  • In-store pick-up: Yes
  • In-store shopping: Yes
  • On-site services: Yes
  • Delivery: Yes
  • Same-day delivery: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
Planning
  • Quick visit: Yes
Payments
  • Cheques: Yes
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Parking
  • On-site parking: Yes