Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries.
A&W in Dubuque used to be a good spot to grab a tasty burger, but now it's kind of sketchy. The place looks dirty and gross, with floors covered in dirt and sticky stuff. The garbage cans are overflowing and there's no room to throw anything away. I get that it can be tough to keep things clean when it's busy, but when I went there, it was empty and the 5 staff members were just hanging out on their phones. It's not a great look for a restauran
Published 2 years ago
My food took a long time. They were friendly and apologetic but it took forever. I went upstairs to eat -- otherwise you're at a counter in the convenience store. It's nice up there and has a really interesting view. The men's bathroom wasn't clean. All in all a mixed bag!
Published 3 years ago
Inside an older gas station. Always enjoyed A&W. Had to wear here for the nostalgia from the drive in we had in my home town. Great place ruined for no reason. Sad so many closed down. And the gas station was nice. Enjoy seeing older pumps with buttons worn down and card readers that are old enough not to take chip readers
Published 2 years ago
Stopped last early night, and went through the drive thru. Two cars ahead of me, and I sat for over 15 minutes before I got to the window. Spent another 11 minutes at the window before getting my food. Ordered the Big Papa Combo with cheese curds. Almost $15. Burger was thrown together, sloppy and not wrapped tightly. Worst and most over priced fast food I ever had and paid full price for it!
Published 2 years ago
Always dirty and messy looking. Makes it look cheap and seedy inside. I was at the order window for like 5 minutes. No one responded. So I park and go in. The reason no one responded was bc the one and i
only kid was on his precious phone chatting and texting away. Nice, real nice. I WAS going to get 6 meals to go, a galloon of rootbeer and a A&W gift card. So I ask about the gift card. The kid looked at me like I had 2 heads and each was speaking in different tongues and languages. So I ask again. His helpful response-go up 2 the front counter. Apparently he didn't want to be bothered with it. He had more pressing matters 2 attend 2 on his phone.
So I go up to the front. There were like 11 people in line. I finally get up there and inquire about either an A&W gift card or one 4 Oky Doky. The kid screwed up his face and stepped back. U would've thought that I slapped his face or something.
He kinda chuckles and says that they do not even sell gift cards...for either business. I'm thinking, WHO in this day and age doesn't sell GIFT CARDS?? Makes no logical sense whatsoever. So I left and went down and got supper at Wendy's. Piss on A&W. Their food is never that great anyway. I just wanted the gift card 4 my son so he could get a meal sometime and try their new shake flavor. He's been dying 2 try it.
Published 2 years ago
This place is in the back of a pretty run-down gas station. However, you could tell the family that operated this A&W care about the quality of the food they put out. There's something about an A&W coney and rootbeer float that hits differently than food from anywhere else. It's definitely worth a stop if you find yourself in Dubuque.
Published 2 years ago
Wait in drive through was long but they gave me a free 3 piece chicken tender so I can't complain
Published 2 years ago
Published 2 years ago
It's a gas station/a&w combo so it's about that you expect. It's still A&w food so it's still good tho
Published 2 years ago
Published 2 years ago
The food is always fresh and made as you order!! I really like this Dubuque A&W location.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Inside an older gas station. Always enjoyed A&W. Had to wear here for the nostalgia from the drive in we had in my home town. Great place ruined for no reason. Sad so many closed down. And the gas station was nice. Enjoy seeing older pumps with buttons worn down and card readers that are old enough not to take chip readers
Published 2 years ago
Published 2 years ago
great food friendly staff
Published 2 years ago
They were very polite even when they were really busy when we went there. I high recommend eating here.
Published 2 years ago
This place is in the back of a pretty run-down gas station. However, you could tell the family that operated this A&W care about the quality of the food they put out. There's something about an A&W coney and rootbeer float that hits differently than food from anywhere else. It's definitely worth a stop if you find yourself in Dubuque.
Published 2 years ago
Published 2 years ago
Got a grey burger. Don't go here.
Published 2 years ago
A&W in Dubuque used to be a good spot to grab a tasty burger, but now it's kind of sketchy. The place looks dirty and gross, with floors covered in dirt and sticky stuff. The garbage cans are overflowing and there's no room to throw anything away. I get that it can be tough to keep things clean when it's busy, but when I went there, it was empty and the 5 staff members were just hanging out on their phones. It's not a great look for a restauran
Published 2 years ago
Always dirty and messy looking. Makes it look cheap and seedy inside. I was at the order window for like 5 minutes. No one responded. So I park and go in. The reason no one responded was bc the one and i
only kid was on his precious phone chatting and texting away. Nice, real nice. I WAS going to get 6 meals to go, a galloon of rootbeer and a A&W gift card. So I ask about the gift card. The kid looked at me like I had 2 heads and each was speaking in different tongues and languages. So I ask again. His helpful response-go up 2 the front counter. Apparently he didn't want to be bothered with it. He had more pressing matters 2 attend 2 on his phone.
So I go up to the front. There were like 11 people in line. I finally get up there and inquire about either an A&W gift card or one 4 Oky Doky. The kid screwed up his face and stepped back. U would've thought that I slapped his face or something.
He kinda chuckles and says that they do not even sell gift cards...for either business. I'm thinking, WHO in this day and age doesn't sell GIFT CARDS?? Makes no logical sense whatsoever. So I left and went down and got supper at Wendy's. Piss on A&W. Their food is never that great anyway. I just wanted the gift card 4 my son so he could get a meal sometime and try their new shake flavor. He's been dying 2 try it.
Published 2 years ago
Food is good nice dining area upstairs
Published 2 years ago
Was good food at a good price.
Published 2 years ago
A&w is one of my favorite places to go. Always got good food.
Published 2 years ago
Used to be great but new owners now and they have raised prices and are not to cool. I ordered a combo meal to go and didn't want the drink because I was on a motor scooter, wanted cheese curds instead of fries. Well they charged me for the full combo even though I didn't get any fries and charged me additionally for the curds Result ? $14+ for a papa burger and curds. I won't be back anymore.
Published 2 years ago
Really long wait for what I felt was an easy order at night but guess they were under staffed that day
Published 2 years ago
Ordered 2 root beer beverages, cashier could not understand me, as he was from some other country, he sold me root beer floats. I threw mine away, i think root beer floats are gross. I've been here before and they always deliver good food, quickly and efficiently
Published 2 years ago
Good rootbeer. Weird patrons.
Published 2 years ago
Stopped last early night, and went through the drive thru. Two cars ahead of me, and I sat for over 15 minutes before I got to the window. Spent another 11 minutes at the window before getting my food. Ordered the Big Papa Combo with cheese curds. Almost $15. Burger was thrown together, sloppy and not wrapped tightly. Worst and most over priced fast food I ever had and paid full price for it!
Published 2 years ago
Burgers were fresh. Cheese curds were great.
Published 2 years ago
Published 2 years ago
Went to celebrate my birthday 🎂! Phenomenal people there.
Published 2 years ago
Published 2 years ago
Two of us have unusual food allergies, and they took such care to ensure we got what we could eat. Amazing service! Not even close to normal fast food care.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Definitely could be more. Siracha curds were good while they had them. Service is definitely hit or miss.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Some of the best fast food burgers in town, and the best root beer!
Published 2 years ago
Cod sandwich was fantastic
Published 2 years ago
The burger I ordered was grey lol, do not go here
Published 2 years ago
Published 2 years ago
Published 2 years ago
Food is great
Published 2 years ago
Published 2 years ago
Published 2 years ago
1st experience our kid remembers. She asked if we could drive an hour back every weekend!
Published 2 years ago
Published 2 years ago
Best Fries in town and their double cheeseburger is lit🔥
Published 2 years ago
Published 2 years ago
Published 2 years ago
It was great and got great service
Published 2 years ago
Food was not as good as its Canadian counterpart
Published 2 years ago
All depends when you go
Published 2 years ago
Published 2 years ago
Published 2 years ago
Good food with a cool view.
Published 2 years ago
Food wasn't the best but I've definitel5 had worse at other A&Ws. The upstairs dining was neat, but the gas station atmosphere at the counter was... different. Overall though not bad!
Published 2 years ago
Published 2 years ago
The food and service are amazing but it's located inside a gas station with limited 1st floor seating. Very limited. You can go to a second floor area and eat, but that wasn't meant for dining. I wish they'd build a good old fashioned A&W somewhere in Dubuque. They'd have enough business to keep their doors open, that's almost a guarantee.
Published 2 years ago
A&w is the best
Published 2 years ago
Edit: Talked to the manager the next day and she was very sorry and was not okay with what was going on. She made it right. 5:30pm and they have kids running around upstairs which is supposedly closed off, going into the kitchen, sitting and standing on top of the condiment counter and no adult around. Health department would have a great time with this place.
Published 2 years ago
Great service!!! FUN time with the granddaughters!
Published 2 years ago
The food is always hot and good
Published 2 years ago
Published 3 years ago
The staff were friendly but the manager was just not very nice and did not have good customer service. The grilled tenders were horrible, and did not look grilled at all. They look boiled if anything. They refused to give a refund
Published 3 years ago
Definitely not the A&W of the past, when the food was excellent and the service was top notch. I'll never waste my hard earned money at another A&W for the rest of my life. There's FARRRRRR better alternatives these days.
Published 3 years ago
Published 3 years ago
Can't go wrong with their root beer floats.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
My food took a long time. They were friendly and apologetic but it took forever. I went upstairs to eat -- otherwise you're at a counter in the convenience store. It's nice up there and has a really interesting view. The men's bathroom wasn't clean. All in all a mixed bag!
Published 3 years ago
Food was hot fresh, atmosphere was not great. It was 85 degrees inside while dining
Published 3 years ago
Published 3 years ago
Stop here everytime we go through Dubuque.
SK
Published 3 years ago
That's one beautiful place.the top floor just beautiful.its big enough to have a wonderful party.
Published 3 years ago
Always have fresh well made food
Published 3 years ago
Just git drinks from the gas station
Published 3 years ago
Just cannot go wrong picking up a A&W Rootbeer float...chix strips are excellent also 💥
Published 3 years ago
Published 3 years ago
Neat nostalgic inside a convenient store. Check out the old hot rod pictures on the wall while you dine inside. 😁👍👍
Published 3 years ago
A&Ws can be hit or miss, but this one is great. Food is always tasty and quick. Located inside of a gas station (gas station could use a bit of updating) but there is seating options for dine-in and a drive thru as well. There's an upstairs dining area with additional seating that they open up if it gets busy. This is one of my go-to's for a good quick meal in downtown Dubuque.
Published 3 years ago
Published 3 years ago
Published 3 years ago
It was a rough experience with kids. The employees were fighting with each other and using profanity. The food seemed to be an afterthought.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Deffinetly would go back great food .
Published 3 years ago
Hair in food
Published 3 years ago
Published 3 years ago
Had coupon
Published 3 years ago
Top floor is unique and cool these days. Food was good and you still can't beat A&W root beer! I was skeptical walking in but glad we stayed.
Published 3 years ago
Published 3 years ago
I'm a cab driver, The employees are very helpful as well as kind. They are all upbeat in positive. That's why I shop there everyday.
Published 3 years ago
Published 3 years ago
Service sucked and wasn’t even able to order because of the laziness from the staff
Published 3 years ago
Published 3 years ago
Dependable quality every time. Best fries in town! Can't go wrong with a float either.
Published 3 years ago
Dining in here is the way to go..... upstairs balcony dining is pretty nice as well as retro ice cream shop Style seating window side downstairs
Published 3 years ago
The food was awesome! There was a little bit of a wait, but it was worth it! The only negative thing was the poor atmosphere.
Published 3 years ago
Says open until 8pm but upon arrival 2 nights in a row well before 8pm they are closed how can you run a business and make money when you close early
Published 3 years ago
Staff was polite and helped me get everything I needed . Also love the upstairs seating and of course the root beer floats 🥶💯
Published 3 years ago
Published 3 years ago
Published 3 years ago
food if cooked right is always good. they could change the quality of their burger though. very poor. but its always cool to sit on the second floor and eat with a nice view of downtown and the highway.
Published 3 years ago
Published 3 years ago
Great food is always fresh and hot. Takes a little longer, sometimes going through drive-through, but it's worth the wait .
Is also seating up, staris.
Published 3 years ago
The rootbeer is .. DELISH! Burgers and fries are always fresh! Hands down best cheese curds in town. Great dinning room upstairs, always clean.
Published 4 years ago
A&W prides themselves on their good food, and while you can get that here, do expect a wait (often because of things that have to be fried fresh). While a tad pricier than larger chain options, the quality of the food shows as to why that is. You'll get good food for decent price, just don't expect it instantly.
Published 4 years ago
Published 4 years ago
Went through drive through. Needed a place to grub up and head back to a event. Nice location and very quick.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Yum!
Published 4 years ago
Good food but drive through only is dumb. You can walk right up to the counter and the employees just pretend to not see you!! 😹😹😹😹 It's soooo dumb.
Published 4 years ago
Published 4 years ago
Clean,fast but no sense of humor will go back again.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Quick & easy drive thru for a refreshing ice cream cone.
Published 4 years ago
Published 4 years ago
Usually this restaurant is our favorite. Today we went through drive thru and ordered two papaburgers and two rootbeer floats. We got two papaburgers and two medium rootbeers. We went back through drive thru and explained our order and what we received. We went to pay what we thought was the price difference but she charged us full price for the rootbeer floats. I again explained to her we didn't order the rootbeer so why are we paying for both? I expected to pay for a serving of icecream to put in our rootbeer. We cannot consume two rootbeer floats and two rootbeers and we didn't order that. Admittedly I got rude with her because the cost of four drinks was a bit more than the two we actually ordered. She slammed the window after saying "You got what you paid for." We asked where are rootbeer floats were and she said no, you got what you paid for and I didn't take payment for more. Geeesh all that hassle and rudeness because we wanted two rootbeer floats and two papa burgers? Why? All she had to do was give us two servings of icecream to put in our rootbeer, we would of paid for it and been on our way.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Went to drive thru, no one asked for my order, wait 10 minutes, decided to pull up to the window and they said that will be $9.89? Funny because you never took my order, went and discussed with some gal and she asked me what I wanted, then asked me to pull behind the building and wait for it, Charged me full amount, didn't offer a discount or even we are sorry about that, 4 people in one small area, I will never stop there again, 5 car and trucks went through while I waited another 10 minutes for my order
Published 4 years ago
Great place, courteous employees with the best root beer around.
Published 4 years ago
Published 4 years ago
Went in and was told drive thru only. Wouldn't take more than one order from vehicle.
Published 4 years ago
Great lunch
Published 4 years ago
World's best cheese curds!
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Always close at least 30 minutes early…not a great way of doing business
Published 4 years ago
Published 4 years ago
Great food, great people
Published 4 years ago
Didn't get any food because it was drive through only.
Published 4 years ago
A&W is just the absolute best fast food, hands down. Their food is exactly what you want, prepared exactly the way you want it. The burgers were hot, juicy, and well-seasoned. The fries were hot and crisp. The cheese curds were especially delicious! Everything was made to order, which is really what you want.
Published 4 years ago
Closed on the inside. Our yearly tradition to eat a microwaved hot dog on the second level was ruined. We didn't eat the food this year so.....
Published 4 years ago
Published 4 years ago
Don't go there very unorganized
Published 4 years ago
Published 4 years ago
Published 4 years ago
It says it is open for dine in but isn't. It would be nice if their website reflected that.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Five stars duh. You can get your own half gallon of the best root beer for like 3 bucks plus super sweet curds dawg and a bomb fire burger so totally tubular
Published 5 years ago
Very average food with an uptic in the desert column if you love rootbeer!!
Published 5 years ago
Seating closed off, no help
Published 5 years ago
Great service and good food. Best rootbeer also.
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Friendly staff and the Root Beer was delicious!
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Good food and good root beer. The root beer is made fresh at the location. Sometimes the service can be slow and take a while to be waited on.
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Good stuff every time! Even when I order wrong, it's still good!
Published 5 years ago
Wanted to sit and eat with the family. Got in there and it's a gas station with a little a&w in the back. Won't revisit.
Published 5 years ago
Published 5 years ago
Gets upset when u use coupons on your cell
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
We stop by here every time we visit Dubuque. Love the root beer floats and cheese curds. Staff is always friendly and service is great.
Published 5 years ago
Absolutely gross🤮 they have the worst rootbeer ever. It should go into the world most worst things as number 1. There French fries are so bland its not even funny. Glad, I didn't order anything else. I would never suggest this place ever. 🤮🤮
Published 5 years ago
Published 5 years ago
Someone needs to acknowledge & give credit to the mgr & loyal workers who always do their very best to keep this A&W going in Dubuque. Please REWARD these dedicated employees!!!
Published 5 years ago
Published 5 years ago
Published 5 years ago
Cool oldies them inside. But service was slow amd unatentive.
Published 5 years ago
Great food good service
Published 5 years ago
Good food and great service.
Published 5 years ago
Published 5 years ago
- 8 photos
- 200 reviews
- 4.1 rating
- Phone: +1 563-584-2273
- Website: http://www.awrestaurants.com/
- Address: 250 W 1st St, Dubuque, IA 52001, United States
- Coordinates: 42.494447199999996, -90.6645274
- Fast food restaurant
- Hamburger restaurant
- Restaurant
- Monday: 11 AM–11 PM
- Tuesday: 11 AM–11 PM
- Wednesday: 11 AM–11 PM
- Thursday: 11 AM–11 PM
- Friday: 11 AM–11 PM
- Saturday: 11 AM–11 PM
- Sunday: 11 AM–11 PM
- Delivery: Yes
- Drive-through: Yes
- Takeaway: Yes
- Dine-in: Yes
- Lunch: Yes
- Dinner: Yes
- Solo dining: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible seating: Yes
- Wheelchair-accessible toilet: Yes
- Beer: Yes
- Coffee: Yes
- Quick bite: Yes
- Lunch: Yes
- Dinner: Yes
- Dessert: Yes
- Seating: Yes
- Toilets: Yes
- Casual: Yes
- Groups: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes
- Good for kids: Yes
- High chairs: Yes
- Kids' menu: Yes
- Free of charge street parking: Yes
- Free parking lot: Yes
- Parking: Yes