A&W

250 W 1st St, Dubuque, IA 52001, United States

A&W
About the Company

Fast-food outlet serving up namesake root beer, plus burgers, chicken & fries.

Reviews
Review №1

Wait in drive through was long but they gave me a free 3 piece chicken tender so I can't complain

Published 2 years ago

Review №2

Published 2 years ago

Review №3

It's a gas station/a&w combo so it's about that you expect. It's still A&w food so it's still good tho

Published 2 years ago

Review №4

Published 2 years ago

Review №5

Must say the root beer here was a 10/10, Loved the root beer float. The coney chili dog was also good, probably the best food I ever had at a gas station, employees are also friendly and dedicated to their job

Published 2 years ago

Review №6

The food is always fresh and made as you order!! I really like this Dubuque A&W location.

Published 2 years ago

Review №7

Published 2 years ago

Review №8

Restaurant is attached to a gas station. The staff were really friendly and the food came out quick. If you're looking for something quick and easy, I'd recommend it but not great for large groups.

Published 2 years ago

Review №9

Published 2 years ago

Review №10

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Review №11

Published 2 years ago

Review №12

You can sit upstairs and enjoy the view!

Published 2 years ago

Review №13

Inside an older gas station. Always enjoyed A&W. Had to wear here for the nostalgia from the drive in we had in my home town. Great place ruined for no reason. Sad so many closed down. And the gas station was nice. Enjoy seeing older pumps with buttons worn down and card readers that are old enough not to take chip readers

Published 2 years ago

Review №14

Published 2 years ago

Review №15

great food friendly staff

Published 2 years ago

Review №16

They were very polite even when they were really busy when we went there. I high recommend eating here.

Published 2 years ago

Review №17

This place is in the back of a pretty run-down gas station. However, you could tell the family that operated this A&W care about the quality of the food they put out. There's something about an A&W coney and rootbeer float that hits differently than food from anywhere else. It's definitely worth a stop if you find yourself in Dubuque.

Published 2 years ago

Review №18

Published 2 years ago

Review №19

Got a grey burger. Don't go here.

Published 2 years ago

Review №20

A&W in Dubuque used to be a good spot to grab a tasty burger, but now it's kind of sketchy. The place looks dirty and gross, with floors covered in dirt and sticky stuff. The garbage cans are overflowing and there's no room to throw anything away. I get that it can be tough to keep things clean when it's busy, but when I went there, it was empty and the 5 staff members were just hanging out on their phones. It's not a great look for a restauran

Published 2 years ago

Review №21

Always dirty and messy looking. Makes it look cheap and seedy inside. I was at the order window for like 5 minutes. No one responded. So I park and go in. The reason no one responded was bc the one and i
only kid was on his precious phone chatting and texting away. Nice, real nice. I WAS going to get 6 meals to go, a galloon of rootbeer and a A&W gift card. So I ask about the gift card. The kid looked at me like I had 2 heads and each was speaking in different tongues and languages. So I ask again. His helpful response-go up 2 the front counter. Apparently he didn't want to be bothered with it. He had more pressing matters 2 attend 2 on his phone.
So I go up to the front. There were like 11 people in line. I finally get up there and inquire about either an A&W gift card or one 4 Oky Doky. The kid screwed up his face and stepped back. U would've thought that I slapped his face or something.
He kinda chuckles and says that they do not even sell gift cards...for either business. I'm thinking, WHO in this day and age doesn't sell GIFT CARDS?? Makes no logical sense whatsoever. So I left and went down and got supper at Wendy's. Piss on A&W. Their food is never that great anyway. I just wanted the gift card 4 my son so he could get a meal sometime and try their new shake flavor. He's been dying 2 try it.

Published 2 years ago

Review №22

Food is good nice dining area upstairs

Published 2 years ago

Review №23

Was good food at a good price.

Published 2 years ago

Review №24

A&w is one of my favorite places to go. Always got good food.

Published 2 years ago

Review №25

Used to be great but new owners now and they have raised prices and are not to cool. I ordered a combo meal to go and didn't want the drink because I was on a motor scooter, wanted cheese curds instead of fries. Well they charged me for the full combo even though I didn't get any fries and charged me additionally for the curds Result ? $14+ for a papa burger and curds. I won't be back anymore.

Published 2 years ago

Review №26

Really long wait for what I felt was an easy order at night but guess they were under staffed that day

Published 2 years ago

Review №27

Ordered 2 root beer beverages, cashier could not understand me, as he was from some other country, he sold me root beer floats. I threw mine away, i think root beer floats are gross. I've been here before and they always deliver good food, quickly and efficiently

Published 2 years ago

Review №28

Good rootbeer. Weird patrons.

Published 2 years ago

Review №29

Stopped last early night, and went through the drive thru. Two cars ahead of me, and I sat for over 15 minutes before I got to the window. Spent another 11 minutes at the window before getting my food. Ordered the Big Papa Combo with cheese curds. Almost $15. Burger was thrown together, sloppy and not wrapped tightly. Worst and most over priced fast food I ever had and paid full price for it!

Published 2 years ago

Review №30

Burgers were fresh. Cheese curds were great.

Published 2 years ago

Review №31

Published 2 years ago

Review №32

Went to celebrate my birthday 🎂! Phenomenal people there.

Published 2 years ago

Review №33

Published 2 years ago

Review №34

Two of us have unusual food allergies, and they took such care to ensure we got what we could eat. Amazing service! Not even close to normal fast food care.

Published 2 years ago

Review №35

Published 2 years ago

Review №36

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Review №37

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Review №38

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Review №39

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Review №40

Published 2 years ago

Review №41

Definitely could be more. Siracha curds were good while they had them. Service is definitely hit or miss.

Published 2 years ago

Review №42

Published 2 years ago

Review №43

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Review №45

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Review №46

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Review №47

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Review №48

Published 2 years ago

Review №49

Some of the best fast food burgers in town, and the best root beer!

Published 2 years ago

Review №50

Cod sandwich was fantastic

Published 2 years ago

Review №51

The burger I ordered was grey lol, do not go here

Published 2 years ago

Review №52

Published 2 years ago

Review №53

Published 2 years ago

Review №54

Food is great

Published 2 years ago

Review №55

Published 2 years ago

Review №56

Published 2 years ago

Review №57

1st experience our kid remembers. She asked if we could drive an hour back every weekend!

Published 2 years ago

Review №58

Published 2 years ago

Review №59

Best Fries in town and their double cheeseburger is lit🔥

Published 2 years ago

Review №60

Published 2 years ago

Review №61

Published 2 years ago

Review №62

It was great and got great service

Published 2 years ago

Review №63

Food was not as good as its Canadian counterpart

Published 2 years ago

Review №64

All depends when you go

Published 2 years ago

Review №65

Published 2 years ago

Review №66

Published 2 years ago

Review №67

Good food with a cool view.

Published 2 years ago

Review №68

Food wasn't the best but I've definitel5 had worse at other A&Ws. The upstairs dining was neat, but the gas station atmosphere at the counter was... different. Overall though not bad!

Published 2 years ago

Review №69

Published 2 years ago

Review №70

The food and service are amazing but it's located inside a gas station with limited 1st floor seating. Very limited. You can go to a second floor area and eat, but that wasn't meant for dining. I wish they'd build a good old fashioned A&W somewhere in Dubuque. They'd have enough business to keep their doors open, that's almost a guarantee.

Published 2 years ago

Review №71

A&w is the best

Published 2 years ago

Review №72

Edit: Talked to the manager the next day and she was very sorry and was not okay with what was going on. She made it right. 5:30pm and they have kids running around upstairs which is supposedly closed off, going into the kitchen, sitting and standing on top of the condiment counter and no adult around. Health department would have a great time with this place.

Published 2 years ago

Review №73

Great service!!! FUN time with the granddaughters!

Published 2 years ago

Review №74

The food is always hot and good

Published 2 years ago

Review №75

Published 3 years ago

Review №76

The staff were friendly but the manager was just not very nice and did not have good customer service. The grilled tenders were horrible, and did not look grilled at all. They look boiled if anything. They refused to give a refund

Published 3 years ago

Review №77

Definitely not the A&W of the past, when the food was excellent and the service was top notch. I'll never waste my hard earned money at another A&W for the rest of my life. There's FARRRRRR better alternatives these days.

Published 3 years ago

Review №78

Published 3 years ago

Review №79

Can't go wrong with their root beer floats.

Published 3 years ago

Review №80

Published 3 years ago

Review №81

Published 3 years ago

Review №82

Published 3 years ago

Review №83

Published 3 years ago

Review №84

Published 3 years ago

Review №85

My food took a long time. They were friendly and apologetic but it took forever. I went upstairs to eat -- otherwise you're at a counter in the convenience store. It's nice up there and has a really interesting view. The men's bathroom wasn't clean. All in all a mixed bag!

Published 3 years ago

Review №86

Food was hot fresh, atmosphere was not great. It was 85 degrees inside while dining

Published 3 years ago

Review №87

Published 3 years ago

Review №88

Stop here everytime we go through Dubuque.

SK

Published 3 years ago

Review №89

That's one beautiful place.the top floor just beautiful.its big enough to have a wonderful party.

Published 3 years ago

Review №90

Always have fresh well made food

Published 3 years ago

Review №91

Just git drinks from the gas station

Published 3 years ago

Review №92

Just cannot go wrong picking up a A&W Rootbeer float...chix strips are excellent also 💥

Published 3 years ago

Review №93

Published 3 years ago

Review №94

Neat nostalgic inside a convenient store. Check out the old hot rod pictures on the wall while you dine inside. 😁👍👍

Published 3 years ago

Review №95

A&Ws can be hit or miss, but this one is great. Food is always tasty and quick. Located inside of a gas station (gas station could use a bit of updating) but there is seating options for dine-in and a drive thru as well. There's an upstairs dining area with additional seating that they open up if it gets busy. This is one of my go-to's for a good quick meal in downtown Dubuque.

Published 3 years ago

Review №96

Published 3 years ago

Review №97

Published 3 years ago

Review №98

It was a rough experience with kids. The employees were fighting with each other and using profanity. The food seemed to be an afterthought.

Published 3 years ago

Review №99

Published 3 years ago

Review №100

Published 3 years ago

Review №101

Published 3 years ago

Review №102

Deffinetly would go back great food .

Published 3 years ago

Review №103

Hair in food

Published 3 years ago

Review №104

Published 3 years ago

Review №105

Had coupon

Published 3 years ago

Review №106

Top floor is unique and cool these days. Food was good and you still can't beat A&W root beer! I was skeptical walking in but glad we stayed.

Published 3 years ago

Review №107

Published 3 years ago

Review №108

I'm a cab driver, The employees are very helpful as well as kind. They are all upbeat in positive. That's why I shop there everyday.

Published 3 years ago

Review №109

Published 3 years ago

Review №110

Service sucked and wasn’t even able to order because of the laziness from the staff

Published 3 years ago

Review №111

Published 3 years ago

Review №112

Dependable quality every time. Best fries in town! Can't go wrong with a float either.

Published 3 years ago

Review №113

Dining in here is the way to go..... upstairs balcony dining is pretty nice as well as retro ice cream shop Style seating window side downstairs

Published 3 years ago

Review №114

The food was awesome! There was a little bit of a wait, but it was worth it! The only negative thing was the poor atmosphere.

Published 3 years ago

Review №115

Says open until 8pm but upon arrival 2 nights in a row well before 8pm they are closed how can you run a business and make money when you close early

Published 3 years ago

Review №116

Staff was polite and helped me get everything I needed . Also love the upstairs seating and of course the root beer floats 🥶💯

Published 3 years ago

Review №117

Published 3 years ago

Review №118

Published 3 years ago

Review №119

food if cooked right is always good. they could change the quality of their burger though. very poor. but its always cool to sit on the second floor and eat with a nice view of downtown and the highway.

Published 3 years ago

Review №120

Published 3 years ago

Review №121

Great food is always fresh and hot. Takes a little longer, sometimes going through drive-through, but it's worth the wait .
Is also seating up, staris.

Published 3 years ago

Review №122

The rootbeer is .. DELISH! Burgers and fries are always fresh! Hands down best cheese curds in town. Great dinning room upstairs, always clean.

Published 4 years ago

Review №123

A&W prides themselves on their good food, and while you can get that here, do expect a wait (often because of things that have to be fried fresh). While a tad pricier than larger chain options, the quality of the food shows as to why that is. You'll get good food for decent price, just don't expect it instantly.

Published 4 years ago

Review №124

Published 4 years ago

Review №125

Went through drive through. Needed a place to grub up and head back to a event. Nice location and very quick.

Published 4 years ago

Review №126

Published 4 years ago

Review №127

Published 4 years ago

Review №128

Yum!

Published 4 years ago

Review №129

Good food but drive through only is dumb. You can walk right up to the counter and the employees just pretend to not see you!! 😹😹😹😹 It's soooo dumb.

Published 4 years ago

Review №130

Published 4 years ago

Review №131

Clean,fast but no sense of humor will go back again.

Published 4 years ago

Review №132

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Review №133

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Review №134

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Review №135

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Review №136

Published 4 years ago

Review №137

Quick & easy drive thru for a refreshing ice cream cone.

Published 4 years ago

Review №138

Published 4 years ago

Review №139

Usually this restaurant is our favorite. Today we went through drive thru and ordered two papaburgers and two rootbeer floats. We got two papaburgers and two medium rootbeers. We went back through drive thru and explained our order and what we received. We went to pay what we thought was the price difference but she charged us full price for the rootbeer floats. I again explained to her we didn't order the rootbeer so why are we paying for both? I expected to pay for a serving of icecream to put in our rootbeer. We cannot consume two rootbeer floats and two rootbeers and we didn't order that. Admittedly I got rude with her because the cost of four drinks was a bit more than the two we actually ordered. She slammed the window after saying "You got what you paid for." We asked where are rootbeer floats were and she said no, you got what you paid for and I didn't take payment for more. Geeesh all that hassle and rudeness because we wanted two rootbeer floats and two papa burgers? Why? All she had to do was give us two servings of icecream to put in our rootbeer, we would of paid for it and been on our way.

Published 4 years ago

Review №140

Published 4 years ago

Review №141

Published 4 years ago

Review №142

Went to drive thru, no one asked for my order, wait 10 minutes, decided to pull up to the window and they said that will be $9.89? Funny because you never took my order, went and discussed with some gal and she asked me what I wanted, then asked me to pull behind the building and wait for it, Charged me full amount, didn't offer a discount or even we are sorry about that, 4 people in one small area, I will never stop there again, 5 car and trucks went through while I waited another 10 minutes for my order

Published 4 years ago

Review №143

Great place, courteous employees with the best root beer around.

Published 4 years ago

Review №144

Published 4 years ago

Review №145

Went in and was told drive thru only. Wouldn't take more than one order from vehicle.

Published 4 years ago

Review №146

Great lunch

Published 4 years ago

Review №147

World's best cheese curds!

Published 4 years ago

Review №148

Published 4 years ago

Review №149

Published 4 years ago

Review №150

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Review №151

Published 4 years ago

Review №152

Always close at least 30 minutes early…not a great way of doing business

Published 4 years ago

Review №153

Published 4 years ago

Review №154

Great food, great people

Published 4 years ago

Review №155

Didn't get any food because it was drive through only.

Published 4 years ago

Review №156

A&W is just the absolute best fast food, hands down. Their food is exactly what you want, prepared exactly the way you want it. The burgers were hot, juicy, and well-seasoned. The fries were hot and crisp. The cheese curds were especially delicious! Everything was made to order, which is really what you want.

Published 4 years ago

Review №157

Closed on the inside. Our yearly tradition to eat a microwaved hot dog on the second level was ruined. We didn't eat the food this year so.....

Published 4 years ago

Review №158

Published 4 years ago

Review №159

Don't go there very unorganized

Published 4 years ago

Review №160

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Review №161

Published 4 years ago

Review №162

It says it is open for dine in but isn't. It would be nice if their website reflected that.

Published 4 years ago

Review №163

Published 4 years ago

Review №164

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Review №165

Published 5 years ago

Review №166

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Review №167

Published 5 years ago

Review №168

Five stars duh. You can get your own half gallon of the best root beer for like 3 bucks plus super sweet curds dawg and a bomb fire burger so totally tubular

Published 5 years ago

Review №169

Very average food with an uptic in the desert column if you love rootbeer!!

Published 5 years ago

Review №170

Seating closed off, no help

Published 5 years ago

Review №171

Great service and good food. Best rootbeer also.

Published 5 years ago

Review №172

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Review №173

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Review №174

Published 5 years ago

Review №175

Friendly staff and the Root Beer was delicious!

Published 5 years ago

Review №176

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Review №177

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Review №178

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Review №179

Published 5 years ago

Review №180

Good food and good root beer. The root beer is made fresh at the location. Sometimes the service can be slow and take a while to be waited on.

Published 5 years ago

Review №181

Published 5 years ago

Review №182

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Review №183

Published 5 years ago

Review №184

Good stuff every time! Even when I order wrong, it's still good!

Published 5 years ago

Review №185

Wanted to sit and eat with the family. Got in there and it's a gas station with a little a&w in the back. Won't revisit.

Published 5 years ago

Review №186

Published 5 years ago

Review №187

Gets upset when u use coupons on your cell

Published 5 years ago

Review №188

Published 5 years ago

Review №189

Published 5 years ago

Review №190

Published 5 years ago

Review №191

We stop by here every time we visit Dubuque. Love the root beer floats and cheese curds. Staff is always friendly and service is great.

Published 5 years ago

Review №192

Absolutely gross🤮 they have the worst rootbeer ever. It should go into the world most worst things as number 1. There French fries are so bland its not even funny. Glad, I didn't order anything else. I would never suggest this place ever. 🤮🤮

Published 5 years ago

Review №193

Published 5 years ago

Review №194

Someone needs to acknowledge & give credit to the mgr & loyal workers who always do their very best to keep this A&W going in Dubuque. Please REWARD these dedicated employees!!!

Published 5 years ago

Review №195

Published 5 years ago

Review №196

Published 5 years ago

Review №197

Cool oldies them inside. But service was slow amd unatentive.

Published 5 years ago

Review №198

Great food good service

Published 5 years ago

Review №199

Good food and great service.

Published 5 years ago

Review №200

Published 5 years ago

Company information
  • 8 photos
  • 200 reviews
  • 4.1 rating
  • Phone: +1 563-584-2273
  • Website: http://www.awrestaurants.com/
  • Address: 250 W 1st St, Dubuque, IA 52001, United States
  • Coordinates: 42.494447199999996, -90.6645274
Categories
  • Fast food restaurant
  • Hamburger restaurant
  • Restaurant
Working hours
  • Monday: 11 AM–11 PM
  • Tuesday: 11 AM–11 PM
  • Wednesday: 11 AM–11 PM
  • Thursday: 11 AM–11 PM
  • Friday: 11 AM–11 PM
  • Saturday: 11 AM–11 PM
  • Sunday: 11 AM–11 PM
Service options
  • Delivery: Yes
  • Drive-through: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Popular for
  • Lunch: Yes
  • Dinner: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Beer: Yes
  • Coffee: Yes
  • Quick bite: Yes
Dining options
  • Lunch: Yes
  • Dinner: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
Atmosphere
  • Casual: Yes
Crowd
  • Groups: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
  • High chairs: Yes
  • Kids' menu: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
  • Parking: Yes