Starbucks

562 Turnpike St, North Andover, MA 01845, United States

Starbucks
About the Company

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

Reviews
Review №1

Best starbucks the drink is always made right

Published a year ago

Review №2

Published 2 years ago

Review №3

Nice and clean

Published 2 years ago

Review №4

Published 2 years ago

Review №5

i called and they answered and hung up on me. what the hell?

Published 2 years ago

Review №6

Published 2 years ago

Review №7

Great

Published 2 years ago

Review №8

I love

Published 2 years ago

Review №9

There is no drive thru.

Published 2 years ago

Review №10

Published 2 years ago

Review №11

Published 2 years ago

Review №12

Published 2 years ago

Review №13

Small Starbucks, end of a strip mall. No drive thru. Seating inside and outside. Right off 114. Parking out front

Published 2 years ago

Review №14

fast. fresh, and friendly service

Published 2 years ago

Review №15

Published 2 years ago

Review №16

The guy was good. Dont recall his name

Published 2 years ago

Review №17

Quick in store pickup! My local location and I cant wait to be back!

Published 2 years ago

Review №18

Published 2 years ago

Review №19

Published 2 years ago

Review №20

My last 4 experiences have been the same at this location.I love Starbucks, but lately at this location: the employees dont greet anyone when they walk in, they look miserable, and the orders are never ready when its estimated to be. This location used to be very friendly and have excellent service! I am very disappointed

Published 2 years ago

Review №21

Published 2 years ago

Review №22

One of the better Starbucks that I visit

Published 2 years ago

Review №23

Published 2 years ago

Review №24

Waited 40 mins in the drive through and finally had to pull out of line because there was still 7 cars in front of me and I didn t have another 40 mins to wait.

Published 2 years ago

Review №25

Published 2 years ago

Review №26

Published 2 years ago

Review №27

It s very clear the manager of this store doesn t know how to manage anything. The employees are wonderful and always pleasant but sometimes seem to have a hard time with their tasks which is only a reflection of how improperly trained they are due to their manager slacking. A business is only as strong as its weakest link! And Starbucks, you re about to break . Come here for good drinks and nice people, don t get your hopes up for professionalism.

Published 2 years ago

Review №28

Great team working hard on a cold Thanksgiving morning! Thank you!

Published 2 years ago

Review №29

Food was great. I got my order quickly

Published 3 years ago

Review №30

Parking: Its a little tight during rush hour...

Published 3 years ago

Review №31

Remade a mistake very quickly, great job

Published 3 years ago

Review №32

Published 3 years ago

Review №33

Ok coffee (even good compared to the other option around) As a vegetarian Ive got The vegen breakfast which is not bad ( but it is way overpriced for the size of it) Bottom line due to the prices it cant be a daily solution, But it is a good choice for morning that started with no coffee.

Published 3 years ago

Review №34

Service was a little slow but they gave me a gift card for a free coffee next time because of the wait.

Published 3 years ago

Review №35

Does not know how to make a good matcha tea latte. Tastes like straight up milk.

Published 3 years ago

Review №36

The girls was very nice, first she did something wrong in the cashier and said small coffee $4.17. I complained and she fixed, but the bad thing the coffee was old, and just dripping from the jar and the man came in and put in angle to fill up my cup, guess what i got all the ground coffee from the thermo jar. More training please.

Published 3 years ago

Review №37

Published 3 years ago

Review №38

Good service, but the location is very small, only 3 tables for seating.

Published 3 years ago

Review №39

Classic STAR BS!

Published 3 years ago

Review №40

Wonderful staff and good customer service

Published 3 years ago

Review №41

Always go here, the staff happily will make my crazy Frankenstein like coffee with no complaints! AWESOME SERVICE and AWESOME STAFF!

Published 3 years ago

Review №42

No drive thru but typically tends to be a less busy location compared to some of the other locations nearby.

Published 3 years ago

Review №43

Published 3 years ago

Review №44

Great drinks even though theyre pricey. The baristas all seemed friendly and efficient. Waited about seven minutes for four drinks. I will probably return, although the store was a little dirty and disorganized.

Published 3 years ago

Review №45

Limited tables but good service regardless

Published 3 years ago

Review №46

Friendly staff & really efficient for its smaller size!

Published 3 years ago

Review №47

How ya ll closed at 2:45 PM ?

Published 3 years ago

Review №48

Published 3 years ago

Review №49

Love anything mocha here

Published 3 years ago

Review №50

The girls are the best, always smiling and curious. They are AWESOME!!!!!!

Published 3 years ago

Review №51

Expensive coffee.

Published 3 years ago

Review №52

Love this location!

Published 3 years ago

Review №53

Parking: Parking is tight... But will be better when they move in Spring 2022.

Published 3 years ago

Review №54

Fast and easy,

Published 3 years ago

Review №55

Your average walk in and out starbucks. Employees work hard to get drinks out in time even when there is a rush so kudos to them.

Published 3 years ago

Review №56

Very nice people working here but they cannot grasp the concept of what light ice means.

Published 4 years ago

Review №57

This store has gone to the dogs. At least Second time used their mobile app to order 1lb of expresso beans. Showed available and went to pickup in mobile line. After waiting 5 went in mobile line went to front cashier. No idea how to find my purchase until manager appeared. Said they don t update availability so will issue credit. What a total waste of time. And this isn t the first time. It s no wonder their business is down as they just aren t dependable like they once were

Published 4 years ago

Review №58

Published 4 years ago

Review №59

Published 4 years ago

Review №60

Very busy, but still nice and clean. Staff was pleasant and quickly replaced a misunderstood order.

Published 4 years ago

Review №61

Always great coffee and quick service.

Published 4 years ago

Review №62

Published 4 years ago

Review №63

Published 4 years ago

Review №64

Awesome

Published 4 years ago

Review №65

Coffee is not hot enough.

Published 4 years ago

Review №66

Published 4 years ago

Review №67

Published 4 years ago

Review №68

Published 4 years ago

Review №69

Published 4 years ago

Review №70

Excellent

Published 4 years ago

Review №71

Missing a lot items, 12 people deep line outside

Published 4 years ago

Review №72

Published 4 years ago

Review №73

Published 4 years ago

Review №74

Good quality made drinks... Young boy with glasses in cashier was very nice... Good experience

Published 4 years ago

Review №75

The staff at this location is by far the best compared to any Starbucks I ve been to! (I go daily and switch up the location a lot, for reference). Every person I ve ever interacted with is super friendly and always remember my order even after not coming in for awhile! My drink is always made quickly in addition to the pleasant customer service which makes every visit here a 10/10 :)

Published 4 years ago

Review №76

Published 4 years ago

Review №77

Published 4 years ago

Review №78

Published 4 years ago

Review №79

Coffee was good. I tried the vanilla oatmilk latte and the cinnamon dolce latte. Both were very good.

Published 4 years ago

Review №80

First time visiting. I was the only customer. Three people working there. Sorry I stood in the wrong place to order. Not a friendly place. I wont be visiting again.

Published 4 years ago

Review №81

They are always very kind and making sure the store is clean and safe for customers. They always get my order right and make it awesome! One of my favorite locations to, and always make me feel welcomed when coming in the store :)

Published 4 years ago

Review №82

Published 4 years ago

Review №83

Great staff.

Published 4 years ago

Review №84

Free puppychino! Great latte too!

Published 4 years ago

Review №85

Published 4 years ago

Review №86

Very very good !

Published 4 years ago

Review №87

Published 4 years ago

Review №88

Published 4 years ago

Review №89

All Starbucks suck. Try Dunkins

Published 4 years ago

Review №90

Great place to get great coffee I love Starbucks

Published 4 years ago

Review №91

Published 4 years ago

Review №92

Published 4 years ago

Review №93

I like what they offer

Published 4 years ago

Review №94

Published 5 years ago

Review №95

Published 5 years ago

Review №96

Published 5 years ago

Review №97

Published 5 years ago

Review №98

Published 5 years ago

Review №99

I always have a great experience at this Starbucks. Friendly staff, they get my order right every time. Love going therd!!

Published 5 years ago

Review №100

Published 5 years ago

Review №101

Published 5 years ago

Review №102

Great staff !

Published 5 years ago

Review №103

Published 5 years ago

Review №104

Waiting outside for my to go order when the store can only hold 4 people is really frustrating. Sometimes it will take 10 minutes just to pickup my order. Why should the people ordering in the store get to wait inside while their order is prepared while all the to go orders must wait for them to get their huge order?

Published 5 years ago

Review №105

Published 5 years ago

Review №106

Published 5 years ago

Review №107

The staff members are very friendly and the store is nice and clean.

Published 5 years ago

Review №108

Published 5 years ago

Review №109

Where very pleasant to deal with.

Published 5 years ago

Review №110

Typical Starbucks

Published 5 years ago

Review №111

Love they acknowledge you even for a quick second, always clean and accommodating

Published 5 years ago

Review №112

They never ask for my name and then i dont know which is my food

Published 5 years ago

Review №113

Published 5 years ago

Review №114

Depending on the time of day, service can be as quick as 45 seconds or as long as 5+ minutes; for this and for some mobile pick ups being mixed up but corrected on the spot it s 4 stars.

Published 5 years ago

Review №115

Published 5 years ago

Review №116

Published 5 years ago

Review №117

Its a Starbucks, same everywhere.

Published 5 years ago

Review №118

Staff works hard to get everything out quickly and is super friendly!

Published 5 years ago

Review №119

Published 5 years ago

Review №120

Published 5 years ago

Review №121

Published 5 years ago

Review №122

Published 5 years ago

Review №123

Published 5 years ago

Review №124

Published 5 years ago

Review №125

Published 5 years ago

Review №126

Published 5 years ago

Review №127

Great

Published 5 years ago

Review №128

Published 5 years ago

Review №129

Starbucks is great if you like strong coffe. I think I went there for an iced herbal tea.

Published 5 years ago

Review №130

Published 5 years ago

Review №131

Great spot to get warm drinks. Service was better

Published 6 years ago

Review №132

Really nice starbucks with great staff. Parking lot can be a nightmare.

Published 6 years ago

Review №133

Best place for breakfast

Published 6 years ago

Review №134

Great coffee great service

Published 6 years ago

Review №135

Great coffeee

Published 6 years ago

Review №136

Cozy as always

Published 6 years ago

Review №137

Published 6 years ago

Review №138

Starbucks like Starbucks everywhere. There is better coffee, but availability is sometimes just as important in the city for those who are bribed by American coffee. The pastries are also not something to brag about, but next to the coffee it is reasonable

Published 6 years ago

Review №139

our go too starbucks when traveling up north. great when you order with the app.

Published 6 years ago

Review №140

Published 6 years ago

Review №141

Good. Expensive. Takes a while to read the menu.

Published 6 years ago

Review №142

Published 6 years ago

Review №143

Good

Published 6 years ago

Review №144

Great coffee and service

Published 6 years ago

Review №145

Published 6 years ago

Review №146

Published 6 years ago

Review №147

Published 6 years ago

Review №148

Published 6 years ago

Review №149

Published 6 years ago

Review №150

Published 6 years ago

Review №151

Published 6 years ago

Review №152

Published 6 years ago

Review №153

Published 6 years ago

Review №154

Published 6 years ago

Review №155

Published 6 years ago

Review №156

Polite employees

Published 6 years ago

Review №157

Friendly, local, good food

Published 6 years ago

Review №158

Published 6 years ago

Review №159

One of my favorite places

Published 6 years ago

Review №160

Very pleasant customer service and very spot on with our order. Yummy!

Published 6 years ago

Review №161

Published 6 years ago

Review №162

Published 6 years ago

Review №163

I come here Saturday mornings with my girlfriends after the gym. The location is clean and service is good. It is sometimes hard to get a seat- it is packed around 9:30AM on Saturdays. When the manager isnt there the location seems a bit slow, they sometimes have to shut down mobile ordering.

Published 6 years ago

Review №164

It is a good location for a grab and go coffee. Not much room for seating. Not great for doing school work.

Published 6 years ago

Review №165

Published 6 years ago

Review №166

Published 6 years ago

Review №167

Ive never been to a Starbucks I am not a traitor they should get rid of every single Starbucks there is worst coffee ever

Published 6 years ago

Review №168

Great coffee. Fast service.

Published 6 years ago

Review №169

Published 6 years ago

Review №170

Published 6 years ago

Review №171

Published 6 years ago

Review №172

My favorite Starbuck, they are quick to responds.

Published 6 years ago

Review №173

Published 6 years ago

Review №174

Published 6 years ago

Review №175

Starbucks Rocks. The service is always great! People are so Friendly.

Published 6 years ago

Review №176

Published 6 years ago

Review №177

Published 6 years ago

Review №178

Pricy

Published 6 years ago

Review №179

Published 6 years ago

Review №180

Published 6 years ago

Review №181

Published 6 years ago

Review №182

Great service and smiles all accross

Published 6 years ago

Review №183

Published 6 years ago

Review №184

The best coffee anywhere!

Published 6 years ago

Review №185

Published 7 years ago

Review №186

I just went to get coffee and had a quick in and out experience

Published 7 years ago

Review №187

Always great stuff.

Published 7 years ago

Review №188

Published 7 years ago

Review №189

Published 7 years ago

Review №190

I have been staying here in Mass for a week and this is the closest Starbucks to where Im staying. This place has consistently gotten simple orders wrong. Venti iced black tea with no sugar... Comes with sugar. Venti hot black tea with cream, comes with whole milk. This place is pathetic. I like Starbucks but I only like it when they get my order right.

Published 7 years ago

Review №191

The service was slow but always the drinks and food are excellent.

Published 7 years ago

Review №192

Published 7 years ago

Review №193

Very good thank you

Published 7 years ago

Review №194

Published 7 years ago

Review №195

Published 7 years ago

Review №196

EXTREMELY DISSAPOINTED!! It is the only location near me, so I frequent this awful cafe. for the past year I have been disappointed with: beverages not made as they should be, handed drippy cups and yesterday takes the cake. My mobile order was skipped for 20 minutes. watching them make the easy ones first. my second order was ready before my mobile order. Waited 20 minutes for my mobile. defeats the purpose of even using the app. I will definitely start driving a longer distance on the weekend for better quality service that is expected for the price spent at a starbucks.

Published 7 years ago

Review №197

Published 7 years ago

Review №198

This location is way too small for the area it services. Leaving crazy long lines even for mobile orders, no place to sit, no place to park and grouchy employees. One of my least favorite locations in the area

Published 7 years ago

Review №199

I have NEVER been so disappointed! I heard the barista say she wasnt making mobile orders because those people arent here. Well duh! If I wanted to wait for my coffee, I wouldnt have placed the mobile order. I wait 15 minutes for my mobile order that I placed 15 minutes before I got there. 30 minutes to make my order. I am so disappointed! I literally cant even right now!

Published 7 years ago

Review №200

Published 7 years ago

Company information
  • 9 photos
  • 200 reviews
  • 4.2 rating
  • Phone: +1 978-975-7229
  • Website: https://www.starbucks.com/store-locator/store/8898/
  • Address: 562 Turnpike St, North Andover, MA 01845, United States
  • Coordinates: 42.665875, -71.115156
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday: 5 AM–8 PM
  • Tuesday: 5 AM–8 PM
  • Wednesday: 5 AM–8 PM
  • Thursday: 5 AM–8 PM
  • Friday: 5 AM–8 PM
  • Saturday: 5 AM–8 PM
  • Sunday: 5 AM–8 PM
Service options
  • Outdoor seating: Yes
  • Delivery: Yes
  • Drive-through: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Great coffee: Yes
  • Great tea selection: Yes
Popular for
  • Breakfast: Yes
  • Solo dining: Yes
  • Good for working on laptop: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Coffee: Yes
  • Prepared foods: Yes
  • Quick bite: Yes
  • Small plates: Yes
  • Vegetarian options: Yes
Dining options
  • Breakfast: Yes
  • Brunch: Yes
  • Lunch: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Family friendly: Yes
  • LGBTQ+ friendly: Yes
  • Tourists: Yes
  • Transgender safe space: Yes
  • University students: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
Pets
  • Dogs allowed outside: Yes