Discover At Home, The Home Decor and Holiday Superstore of North Canton, OH, with must-have pieces ranging from modern to traditional styles. Shop home goods, furniture, outdoor decor, and so much more at affordable prices, all in one place. Come and explore our amazing decor collections, and get ready to fall in love with your home all over again!
🛍️ Disappointing Experience at At Home: A Call for Better Customer Care 🎄
I recently had an unpleasant and discourteous interaction at an At Home store with a manager named Chris (with a “C”). Unfortunately, this individual displayed behavior that was not just unprofessional but outright inhospitable.
While checking out, Chris seemed more concerned about speeding through the process than ensuring a positive experience. He rushed me so aggressively that I barely had time to take a photo of my receipt for the order—something crucial for tracking purchases. His attitude was embarrassingly rude, making the interaction uncomfortable and highly unkind.
👎 Customer Service Should Always Come First
It’s incredibly disheartening to encounter such hostility, especially during the holiday season when kindness and patience should prevail. At Home, your focus on speed metrics should never come at the expense of customer satisfaction or the dignity of contracted employees.
✨ A Note to Management
While my interactions with other staff members at this location have been pleasant and professional, Chris's behavior stands out in stark contrast. I sincerely hope that At Home’s leadership reconsiders his role—whether through demotion, transfer, or additional training—because this level of discourtesy reflects poorly on your brand.
🎄 Final Thoughts: Merry Christmas to All
Despite this negative experience, I wish everyone, including the staff at At Home, a Merry Christmas. Let’s strive to embody the spirit of the season with kindness and respect for one another.
📣 To At Home Corporate: Please prioritize customer service over arbitrary speed metrics. It’s time to clean house and ensure all employees, especially those in leadership roles, reflect your company’s values.
🔔 Do better, At Home.
Published a year ago
This is one store you can almost find a great find every visit! Wide range of items and huge selection to choose from. Their seasonal items are unique and they usually have a lot to select from. One of our go to stores! We definitely recommend At Home!
Published a year ago
My dad spoke on the phone with one of the associates and told them about a part that was missing for one of the cabinets/table stand that we purchased from the store. We were told to come in and pick the part up. My dad asked twice with the associate over the phone if he needed to bring the cabinet back in, and both times he was told that he didn’t need to and that he can just come to the store to pick the part up. When we arrived to the store we told a woman working there about our situation and that we were there to pick up the part. I am not sure who it was, but we assume the she was the manager of the store since she had a radio. From the start she had a bad attitude and did not seem welcoming. Both my parents and I were really patient with her. My dad has trouble explaining certain things, since English is his second language, and so maybe it was frustrating for her because she wasn’t able to fully understand his point. She offered 50% off on the same type of cabinet that was on display and when my dad asked how much would the total be if it’s 50% off, I heard her mumble to herself “he can’t even do that?” This was very shocking and I couldn’t believe that she really said that. I literally just stared at her for a few seconds, but decided not to do anything because it wasn’t worth my time. I’m not the type to to cause a scene. The other gentleman there was kind and helpful, the manager was just giving off negative energy like she was mad at us. My parents and I were respectful from the start, she had no reason to be rude to us. I understand that sometimes people have a rough day, but we are customers and we do not deserve to be treated with a negative attitude. It’s unacceptable.
Published 2 years ago
Originally, I bought a pair of 84” panel without measuring dimensions of my windows. Found out that didn’t fit so I went back to exchange these. Services were remarkably as the staff was more than happy to give me a replacement for wider curtains instead. Both products (Original and Final Product) had great texture and pattern for white walls that are reasonably priced. All in all, AtHome has proven themselves worthy for home decor products. Just remember to keep your order confirmation or paper receipt, if you’re old school, when making returns or exchanges.
(Image caption is the final curtain product that fit my windows)
Published 2 years ago
Lots of different stuff pretty cool store
Published a year ago
Published a year ago
🛍️ Disappointing Experience at At Home: A Call for Better Customer Care 🎄
I recently had an unpleasant and discourteous interaction at an At Home store with a manager named Chris (with a “C”). Unfortunately, this individual displayed behavior that was not just unprofessional but outright inhospitable.
While checking out, Chris seemed more concerned about speeding through the process than ensuring a positive experience. He rushed me so aggressively that I barely had time to take a photo of my receipt for the order—something crucial for tracking purchases. His attitude was embarrassingly rude, making the interaction uncomfortable and highly unkind.
👎 Customer Service Should Always Come First
It’s incredibly disheartening to encounter such hostility, especially during the holiday season when kindness and patience should prevail. At Home, your focus on speed metrics should never come at the expense of customer satisfaction or the dignity of contracted employees.
✨ A Note to Management
While my interactions with other staff members at this location have been pleasant and professional, Chris's behavior stands out in stark contrast. I sincerely hope that At Home’s leadership reconsiders his role—whether through demotion, transfer, or additional training—because this level of discourtesy reflects poorly on your brand.
🎄 Final Thoughts: Merry Christmas to All
Despite this negative experience, I wish everyone, including the staff at At Home, a Merry Christmas. Let’s strive to embody the spirit of the season with kindness and respect for one another.
📣 To At Home Corporate: Please prioritize customer service over arbitrary speed metrics. It’s time to clean house and ensure all employees, especially those in leadership roles, reflect your company’s values.
🔔 Do better, At Home.
Published a year ago
Published a year ago
Published a year ago
People are happy to help.
Published a year ago
SO MUCH TO CHOOSE FROM
👍👍
SO MANY SELECTIONS
😎🤔
Published a year ago
This is one store you can almost find a great find every visit! Wide range of items and huge selection to choose from. Their seasonal items are unique and they usually have a lot to select from. One of our go to stores! We definitely recommend At Home!
Published a year ago
Published a year ago
Published a year ago
The Christmas side is amazing!
Published a year ago
Published a year ago
Expensive but a lot of stuff for holidays, gifts and stuff for your own house. Sometimes the line is stalled because they do hand wrap all your glass products
Published a year ago
Published a year ago
I swear this place is for ALL your holiday needs great selection of those and anything else for at jome
Published a year ago
Quality products good prices. Nice atmosphere.
Published a year ago
Oh boy this place is going to get me in trouble. They have so much stuff!
Published a year ago
Published a year ago
Placed order for pickup . Order was ready on arrival . Packaging was not damaged and items were correct.
Published a year ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Like LKEA
Published 2 years ago
Large selection
Published 2 years ago
It has everything you could want !!! LOVED EVERYTHING IN THE STORE. Beautiful decorations..Can't wait to go back !!!
Published 2 years ago
I love this place. If you can't find it here, they don't make it. There's so much selection for anything your looking for in your home. And the staff is always so friendly and happy to help.
Published 2 years ago
Huge store with a wide variety of goods. Friendly and helpful staff. If you need to decorate, you should go there!
Published 2 years ago
Published 2 years ago
Published 2 years ago
My dad spoke on the phone with one of the associates and told them about a part that was missing for one of the cabinets/table stand that we purchased from the store. We were told to come in and pick the part up. My dad asked twice with the associate over the phone if he needed to bring the cabinet back in, and both times he was told that he didn’t need to and that he can just come to the store to pick the part up. When we arrived to the store we told a woman working there about our situation and that we were there to pick up the part. I am not sure who it was, but we assume the she was the manager of the store since she had a radio. From the start she had a bad attitude and did not seem welcoming. Both my parents and I were really patient with her. My dad has trouble explaining certain things, since English is his second language, and so maybe it was frustrating for her because she wasn’t able to fully understand his point. She offered 50% off on the same type of cabinet that was on display and when my dad asked how much would the total be if it’s 50% off, I heard her mumble to herself “he can’t even do that?” This was very shocking and I couldn’t believe that she really said that. I literally just stared at her for a few seconds, but decided not to do anything because it wasn’t worth my time. I’m not the type to to cause a scene. The other gentleman there was kind and helpful, the manager was just giving off negative energy like she was mad at us. My parents and I were respectful from the start, she had no reason to be rude to us. I understand that sometimes people have a rough day, but we are customers and we do not deserve to be treated with a negative attitude. It’s unacceptable.
Published 2 years ago
Great store
Published 2 years ago
This story is gigantic. Has about everything you could need lol.
Published 2 years ago
Always a fun shopping experience
Published 2 years ago
The cashiers associates were wonderful, full of energy and smiling and knew where things were. Thank you for giving me a great experience at your store 😁
Published 2 years ago
I could stay in this store four hours they have wonderful sales lots of stuff to choose from
Published 2 years ago
Originally, I bought a pair of 84” panel without measuring dimensions of my windows. Found out that didn’t fit so I went back to exchange these. Services were remarkably as the staff was more than happy to give me a replacement for wider curtains instead. Both products (Original and Final Product) had great texture and pattern for white walls that are reasonably priced. All in all, AtHome has proven themselves worthy for home decor products. Just remember to keep your order confirmation or paper receipt, if you’re old school, when making returns or exchanges.
(Image caption is the final curtain product that fit my windows)
Published 2 years ago
Love all of the Spring & Summer stuff that they have on display now. Great selection of indoor and outdoor stuff.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Amazing store! Excellent service and values! So much to see for all of your home needs!
Published 2 years ago
Published 2 years ago
Fun store. Well stocked. Check out slow though. Usually only one cashier.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Be careful entering this store because you will not leave empty handed. I just went in with the Mrs for my 1st time because she wanted to get more post Xmas deals. 2 hours later and a car full of bags. Nice variety of themes to shop fo t at your disposal.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Use to be good. More like an overpriced junk store
Published 2 years ago
Published 2 years ago
Last minute shopping.
Published 2 years ago
Published 2 years ago
A fantastic place to part ways with your money!
Published 2 years ago
Published 2 years ago
First time visiting this place. I was impressed. There are so many kitchen items. Unfortunately, I couldn't find what I was looking for.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Love this place! Anything your looking for it will probably be here. Happy shopping.
Published 2 years ago
The organizational department is all baskets and shoe shelves. Theyve got a bunch of fancy stuff but nothing all that useful or unique
Published 2 years ago
Huge selection. Most items are cheap in quality. I wished they offered more quality items and increased the price range to fit everyone's needs. Great lamp selection. Rugs were challenging as they were rolled up in plastic so it was hard to locate the actual rug hanging at the end of each aisle to get an idea of the quality and full design. It became too overwhelming that I gave up looking for runner and entryway rugs. Plants and pillows were cheap looking. Wall Art did not offer the modern or abstract artwork I was looking for. Great window treatment selection. Wonderful holiday selection! All in all, At Home is a great store. Just know that some items are cheap looking but so is the price.
Published 2 years ago
Published 2 years ago
Published 2 years ago
They have everything you need. Great deals today, 50% off Halloween and fall stuff. They are putting out all the Christmas stuff now.
Published 2 years ago
Published 2 years ago
Love their selection but its quite pricey
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
It's a little pricey.
Published 2 years ago
Published 2 years ago
Nice stuff
Published 2 years ago
Great place for home decor for every style and taste. I've purchased a lot of canvas art, tabletop knick knacks and accent furniture here. At Home has a massive selection, particularly deco for seasonal holidays like Halloween and Christmas. Highly recommend stopping in here if you're looking to decorate a new home, apartment or just browsing for something new and different. You'll find it here.
Published 3 years ago
Nice selection... Found what I needed.
Published 3 years ago
Published 3 years ago
Published 3 years ago
I can spend hours in this store, which is not good for my bank account. Anyway, if you love Hobby Lobby, Home Goods, or anything "home" in general, you're gonna love this place! Just go and check it out!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
The selection for their sale was limited, but I finally found something that would work. I got to the check out, the cashier told me the total & watched me write out every line of my check @ waited until I handed it to her to tell me they don’t accept checks. No apologies, no pointing out any sign to indicate the policy, just we don’t take checks. Really poor customer service!!
Published 3 years ago
This huge store has everything but what I need. Water pitcher filters, and believe it or not, they have no cheese slicers in this entire place!
It took three clerks four trips around the store to come to the same conclusion.
Unbelievable...
Published 3 years ago
Published 3 years ago
Published 3 years ago
Good deals with summer items at 50% off. Really cool Fall decorations already out, but who can think about that when it's 90 degrees in July.
Published 3 years ago
Fun place! Have plenty of time if you go, this place is huge?
Published 3 years ago
Great place if you need something for your home. Great wall decor to choose from. 👌
Published 3 years ago
Published 3 years ago
Always a great experience.
Published 3 years ago
First time ever in At Home store! Loved every part of it. Will be back
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Absolutely love this store they have everything you could possibly want
Published 3 years ago
Published 3 years ago
Expensive
Published 3 years ago
Good
Published 3 years ago
Talk about an amazing store. I love how they have everything grouped. It makes choosing home decor pieces so much easier
Published 3 years ago
Very pricey
Published 3 years ago
Published 3 years ago
Quality of items is not very good.
Published 3 years ago
Published 3 years ago
I Absolutely Love this place! A little pricey on some things but they do have sales. My most favorite is the Huge selection of pillows and they have some very nice area rugs.
Published 3 years ago
Anyone else noticing an upcharge on all their products? I bought multiple picture frames on day, they all had a different price on a sticker covering what the original tag was for. Quite dishonest.
Published 3 years ago
Published 3 years ago
Published 3 years ago
All cheaply made furniture that was extremely expensive. Did not make any purchases
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Love it
Published 3 years ago
Published 3 years ago
Good variety
Published 3 years ago
Relaxing
Published 3 years ago
This place is massive with tons of items for the home!
Published 3 years ago
They seemed to be in the midst of changing seasons so a lot of shelves were empty in she places. Otherwise they have so much it is a little overwhelming.
Published 3 years ago
Great coupons and very nice staff
Published 3 years ago
Published 3 years ago
Good prices!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great home decor reasonably priced.
Published 3 years ago
Love all the new deals that come in
Published 3 years ago
Published 3 years ago
Great place to shop and great prices too. You can shop for hours
Published 3 years ago
Was disappointed. Seemed dirty and the cashier wasn't very nice.
Published 3 years ago
Always great things to find!!
Published 3 years ago
So much stuff!
Published 3 years ago
Always terrific!
Published 3 years ago
The red head Female Cashier is very very Kind & Informative, such a Doll.
Published 3 years ago
Low quality tacky furniture that's over priced. In bad taste also.
Published 3 years ago
Published 3 years ago
They have such nice stuff. Quite a variety to pick from and plenty of Christmas items. I like how they have all the colors together so if you want to do all red or all blue you can and you don't have to hunt for it. I found tea lights there which I haven't been able to find anywhere so I stocked up on them. Very nice items
Published 3 years ago
Although it's more expensive, you can always find what you're looking for
Published 3 years ago
Said open til a certain time all over the internet and flyers and whatever you want pull up to find out they closed 2 hours before getting there. Nice marketing
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Way cool store. A ton more options than another home decorating store in the area
Published 3 years ago
Published 3 years ago
Love this store, huge selection.
Published 3 years ago
Excellent customer service, thanks Shelly🪑
Published 3 years ago
Good exercise walking here boys lol
Published 3 years ago
Love this store! Very helpful employees.
Published 3 years ago
Like the Walmart superstore of home decor. Worth the time to go and look around the whole store.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
This store is amazing, if you can't find it there you probably aren't going to find it. They have such a huge variety.
Published 3 years ago
Published 3 years ago
This place is in Canton Ohio and has beautiful decor at unbelievable discount prices
Published 3 years ago
Published 3 years ago
Got bar stools here about a month ago and went back the other day to get matching chairs. The chairs used to be $69.99 and went up to $89.99. All furniture seemed to go up $20. The manager was nice and told me this was a corporate adjustment and could not adjust the price. Ended up buying a similar product online. Overall nice selection but high prices.
Published 3 years ago
Busy home decorating store. Good prices on seasonal flowers and more.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Store is clean, friendly staff, and lots to choose from.
Published 4 years ago
They have a nice selection of home goods
Published 4 years ago
Awesome store, huge selection.
Published 4 years ago
Variety of decorating options to choose from. Lighting not the best store was clean and neat. Staff was friendly.
Published 4 years ago
Clean and the assoc. Every helpful
Published 4 years ago
Great prices on rugs!
Published 4 years ago
Published 4 years ago
Published 4 years ago
CHECK THE PRICES. Price gouging at its finest ... or "market price adjust" on almost everything in the store. Found a new items marked 6 bucks over the tag price!! Tacky and bad business practice. Thankfully Kirklands, Homegoods, etc. are nearby. Definitely not coming here anymore.
Published 4 years ago
Great selection don't let your wife have the credit card
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Great place to shop for home decor or just to walk around for ideas for home
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Great selection
Published 4 years ago
Published 4 years ago
Published 4 years ago
- 5 photos
- 200 reviews
- 4.3 rating
- Phone: +1 330-526-7878
- Website: https://www.athome.com/store-detail/?StoreID=Ohio-North%20Canton&utm_source=storepage&utm_medium=organic&utm_campaign=knowledge_panel
- Address: 4932 Portage St NW, North Canton, OH 44720, United States
- Coordinates: 40.878335, -81.43961879999999
- Home goods store
- Furniture store
- Outdoor furniture store
- Picture frame shop
- Rug store
- Monday: 9 AM–10 PM
- Tuesday: 9 AM–10 PM
- Wednesday: 9 AM–10 PM
- Thursday: 9 AM–10 PM
- Friday: 9 AM–10 PM
- Saturday: 9 AM–10 PM
- Sunday: 9 AM–10 PM
- Kerbside pickup: Yes
- Delivery: Yes
- In-store pick-up: Yes
- In-store shopping: Yes
- On-site services: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Quick visit: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes