Lowe's Home Improvement

I ordered a washer and dryer on their Black Friday deal. Set-up for everything, delivery, haul-off fee, etc. it took them 3 days to “hook up” my washer without the pedestal. And just plug-in my dryer, without any hoses hooked up. Just left the parts. The XDT third party team is a complete joke. The 3rd set of delivery guys didn’t even speak English and came back and confronted me, after they left, as to why I complained. I called them and the XDT delivery team and told them to send someone else out for Thursday. Thursday comes and they don’t show up so I call again and the lady tells me she doesn’t know what I’m talking about and that I don’t have a service set-up. I told her really, because all calls are recorded for quality assurance. Then she tells me I have to call this Lowe’s store back to solve the issue. So I call and explain to the SECOND assistant manager, AGAIN, that I just need my washer and dryer hooked up like I had paid to do so. I have had a Lowe’s card, account, and I’ve spent money renting equipment there and bought other appliances as well because I’m renovating my house. I will NOT be doing business with them again.

Published 2 years ago

I bought a fridge that was over 1000$, paid to have it delivered, then paid extra to haul the old fridge away and hook up the new one, which was as simple as plugging it into the wall. Which I still paid extra for even that. They didn't haul away the old one, put the new one in place, or plug it in. Services that should have been included with the cost and delivery of a 1000$ fridge, which weren't even done after I paid EXTRA FOR IT. Was supposed to be a surprise for my wife to come home to a new fridge in the kitchen when she got off work. Instead, she ended up puting it in place HERSELF(im disabled). Hello?!? If I was going to save the money by hauling the old one off, myself, don't you think I'd have picked the new one up, myself?? I do NOT recommend this place. The flooring in the kitchen needs to be redone pretty bad, I know one place where I won't be buying the flooring. I just got my disability settlement, so congrats, guys, you just lost several $$$ of business.

Published 2 years ago

They have allot of employees but it seems nobody really wants to help you. I had more than one experience where I ask for help and they just don't help, tell you something just to get by. It must be part of a culture and management issue, never had a negative experience at any other Lowe's store. Not sure what the issue is, but I will only go to this Lowe's if absolutely necessary.

Published 2 years ago

No cashier's unless you have a contractor account. You will need to scan your own items. Their prices are higher here than other locations in the area. Could only find one employee when I needed assistance, and they had several people waiting for help. Hardly any customers in the store. I can see why!

Published 2 years ago

8am on Labor Day, and couldn’t be more happy with the help and service I received at Lowe’s! The gentlemen in the paint department, Levie, helped me pick out all of the products I needed and was quick to offer help. The younger gentlemen who helped me measure and cut blinds was very, very pleasant. Overall, all of my expectations were met and these guys were WONDERFUL!

Published 2 years ago

I love my Dickson Lowes. It really has the best customer service. I’ve been shopping there for 20 plus years but I have never ordered online for same day delivery before. I paid $149 to have my concrete delivered by a third party. I did not realize it was not going to be delivered by Lowes because the website didn’t specify that. This is a picture of what Krishon from this other company left in my driveway. I had to clean up this 2,000 pounds of concrete in my driveway and I am 53 years old. So, needless to say I was a little upset over this hot mess. I spoke with Miss Sarah in delivery at Lowes and she was so kind and gracious, y’all. She promised a manager would take care of this Monday. I drove 45 minutes to and from lowes today and sure enough Manager Lee made it all right by refunding the cost of my concrete. So, I basically got my concrete delivered for free even though I had to clean up the mess this third party left in my driveway. I want to thank Miss Sarah, Lee, and Miss Donna for helping resolve my issue and take such good care of me today. Great customer service especially you Miss Sarah because I lost my cool on you and you were still patient and sweet the whole time! God bless you all! Thank you Dickson Lowes for making this right!
Fellow Lowes people, if you need a delivery from Lowes, avoid same day delivery online. Call the store instead. ✌️❤️

Published 2 years ago

I am done with Lowes. I spent over $25k this year with them on home remodels and I just tried to return some un used lumber; $60 worth. They said no because it had been over 90 days. Sorry corporate policy. Lumber was perfect, stored inside, still had tags on every board and had proof of purchase. Sorry mister customer we just can't risk restocking 20 boards. You will just have to take your business elsewhere. Home Depot here I come.

Published 2 years ago

Placed order for front door. They ordered it wrong 4 times. I finally just had to get money back because the supposed manager was going to order it herself and ordered it wrong again. I was still out fee they charge to have some come out to get measurements.
A couple months I had keys cut now there telling they can't cut these keys which is funny all over internet they say go to Home Depot to have them cut. I just wish we had Home Depot in Dickson.

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I ordered a washer and dryer on their Black Friday deal. Set-up for everything, delivery, haul-off fee, etc. it took them 3 days to “hook up” my washer without the pedestal. And just plug-in my dryer, without any hoses hooked up. Just left the parts. The XDT third party team is a complete joke. The 3rd set of delivery guys didn’t even speak English and came back and confronted me, after they left, as to why I complained. I called them and the XDT delivery team and told them to send someone else out for Thursday. Thursday comes and they don’t show up so I call again and the lady tells me she doesn’t know what I’m talking about and that I don’t have a service set-up. I told her really, because all calls are recorded for quality assurance. Then she tells me I have to call this Lowe’s store back to solve the issue. So I call and explain to the SECOND assistant manager, AGAIN, that I just need my washer and dryer hooked up like I had paid to do so. I have had a Lowe’s card, account, and I’ve spent money renting equipment there and bought other appliances as well because I’m renovating my house. I will NOT be doing business with them again.

Published 2 years ago

Published 2 years ago

Always love going into Lowes in Dickson. Employees answer any questions that I may have. Being a veteran and having a parking spot for that is cool.

Published 2 years ago

Tim Owens was absolutely horrible to deal with , as a medically retired vet with 4 tours trying to get an install on a dishwasher within a reasonable amount of time , and his answer is I’m sorry nothing I can do . Do not shop here with expectations on them helping you.

Published 2 years ago

I love this Lowe’s. There’s never any lines and they always have what I need.

Published 2 years ago

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Slow and ignorant don't know what they're doing

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They have allot of employees but it seems nobody really wants to help you. I had more than one experience where I ask for help and they just don't help, tell you something just to get by. It must be part of a culture and management issue, never had a negative experience at any other Lowe's store. Not sure what the issue is, but I will only go to this Lowe's if absolutely necessary.

Published 2 years ago

Published 2 years ago

I wish they would upgrade this store, quite limited inventory compared to a standard lowes. Lumber is very disappointing.

Published 2 years ago

So glad we have a Lowes in our town. I have been doing business with Lowes for many years now for my land, home and farm needs and I have never had to complain.

Published 2 years ago

Great tools

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Wonderful and friendly people, very helpful

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Kareem the store manager made a huge impression on me today. Very grateful for people like him in the world. Give him a raise!

Published 2 years ago

Slow checking out.

Published 2 years ago

We've been having trouble finding things that they say they have because it's unorganized. But the workers are nice while they're trying to find what's not in the right place. Lol

Published 2 years ago

Published 2 years ago

I am done with Lowes. I spent over $25k this year with them on home remodels and I just tried to return some un used lumber; $60 worth. They said no because it had been over 90 days. Sorry corporate policy. Lumber was perfect, stored inside, still had tags on every board and had proof of purchase. Sorry mister customer we just can't risk restocking 20 boards. You will just have to take your business elsewhere. Home Depot here I come.

Published 2 years ago

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Published 2 years ago

No cash register open. Gotta use self checkout. 3 women standing there. Finally got 1 to help with item price override. Service at this store has gone down dramatically

Published 2 years ago

Nicely organized store and very friendly helpful employees

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Placed order for front door. They ordered it wrong 4 times. I finally just had to get money back because the supposed manager was going to order it herself and ordered it wrong again. I was still out fee they charge to have some come out to get measurements.
A couple months I had keys cut now there telling they can't cut these keys which is funny all over internet they say go to Home Depot to have them cut. I just wish we had Home Depot in Dickson.

Published 2 years ago

Published 2 years ago

Everything is so clustered together everywhere I went pallets where dropped everywhere

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Like every big box store, good luck finding help if you need it but it has most everything you could want

Published 2 years ago

Always willing to help..love that place

Published 2 years ago

No cashier's unless you have a contractor account. You will need to scan your own items. Their prices are higher here than other locations in the area. Could only find one employee when I needed assistance, and they had several people waiting for help. Hardly any customers in the store. I can see why!

Published 2 years ago

Lawson, Karam, Derrick, and Jamie was very helpful. I can’t remember a few of the names of the men that helped me out those couple of weeks coming in and buying a large amount of tile. I purchased by customer telephone call the Annabelle and another patterned tile. I had to get an assistant twice to get tile off the top shelf. Each one was so helpful. One associate was so nice he sat with me calculating the amount needed and also gave me some tips on calculating sqft I can’t remember his name very well since it’s not fresh in my mind. I had an assistant help push the cart since I couldn’t do it alone. Then Lawson stepped in and pushed it himself and helped load the tile. Karam helped me the second time and they are so kind and don’t mind helping. They are all great additions to Lowe’s. I look forward to seeing them in the store again.

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Good selection of home building materials

Published 2 years ago

8am on Labor Day, and couldn’t be more happy with the help and service I received at Lowe’s! The gentlemen in the paint department, Levie, helped me pick out all of the products I needed and was quick to offer help. The younger gentlemen who helped me measure and cut blinds was very, very pleasant. Overall, all of my expectations were met and these guys were WONDERFUL!

Published 2 years ago

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I went there to get a zero turn mower, and I have been very happy with my purchase!
They always treat me right, and they offer a military discount. I really appreciate that!

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Lot of different ideas on building stuff and you can come up with your own ideas!

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I have been on hold with phone ringing for someone in lumber at lowes on ducks on county Tennessee for 20 minutes. What is the PROBLEM!!!!!!

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Let's just say they were no help.

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Always a good place to go to get whatever you need.

Published 2 years ago

Lowes is my favorite big-box boutique! This location has great management and leadership at the top and it shows. The new rewards program is a huge improvement.

Published 2 years ago

Published 2 years ago

The most rude Lowe’s I’ve ever been to I even tried calling and have been on hold for almost an hour should’ve went to the Franklin Home Depot save yourself the trouble

Published 2 years ago

Great place to shop for supplies

Published 2 years ago

Prices don't match label, employees are hit or miss, and don't even try to swap a tool or do a warranty here

Published 2 years ago

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I bought a fridge that was over 1000$, paid to have it delivered, then paid extra to haul the old fridge away and hook up the new one, which was as simple as plugging it into the wall. Which I still paid extra for even that. They didn't haul away the old one, put the new one in place, or plug it in. Services that should have been included with the cost and delivery of a 1000$ fridge, which weren't even done after I paid EXTRA FOR IT. Was supposed to be a surprise for my wife to come home to a new fridge in the kitchen when she got off work. Instead, she ended up puting it in place HERSELF(im disabled). Hello?!? If I was going to save the money by hauling the old one off, myself, don't you think I'd have picked the new one up, myself?? I do NOT recommend this place. The flooring in the kitchen needs to be redone pretty bad, I know one place where I won't be buying the flooring. I just got my disability settlement, so congrats, guys, you just lost several $$$ of business.

Published 2 years ago

Don’t really do home improvement projects. Found the place somewhat confusing finding everything we needed. I am retired.

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Nice size store and friendly staff!

Published 2 years ago

My mother bought a refrigerator at the Lowes in Dickson TN. It has had a problem since she got it. When it was looked at the people who looked at it said it was a manufacture problem. Now Lowes won't take it back (she has asked) Whirlpool is saying it will be another month before they can replace it and it has already been over a month since she started trying to get it fixed/replaced. Buy appliances somewhere else.

Published 2 years ago

Great variety of project items here. Bought my beautiful outdoor ceiling fan here

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Love me some lowes lol

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Our trip to Lowe's was very successful. The garden center had everything we were looking for we found some great plants for our front flower bed and my wife got a lot of the clearance plants to rejuvenate.

Published 2 years ago

Our trip to Lowe's was very successful. The garden center had everything we were looking for we found some great plants for our front flower bed and my wife got a lot of the clearance plants to rejuvenate.

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I just bought several hundred dollars worth of gardening things including very heavy bags of potting soil, peat moss, and mulch. I asked for someone to help load these things into my vehicle and was told yes ma'am someone will be right out. I waited and waited no one ever came out. Now having been there for a couple hours walking around picking out plants, I know for a fact there are several young people there working ... well, standing around here and there to answer questions, so any one of them COULD have helped. But no! So elderly and disabled, both of us did our best to load all of it. I called to complain, was put in hold then hung up on, i called back and same thing. This is the 2nd time this has happened at this Lowe's... it's shameful and .... next time I need anything I CAN get at Lowe's, I'm making the drive to Home Depot where they DO make sure they load your purchases for you! Never again Lowe's! Never again. You should be ashamed!

Published 2 years ago

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Had everything I needed

Published 2 years ago

05/19/24 at 9:35 a.m we paid $79.95 for installation and they refused to install upon delivery. 1.) They said there only job was to set it down in residence. Not put in area which the other fridge which we removed was located. 2.)refused to switch doors to open to the left. 3.) Refused to call their manager when we requested. 4.)THEN CLAIMED THEY DO NOT WORK FOR LOWE'S! After this my HUSBAND had to SWITCH the DOORS AFTER THEY PUT THE FRIDGE 1/2 IN THE LOCATION!
They were very RUDE ARGUING THE DOORS ARE TWO BIG TO OPEN THE OTHER WAY ALSO! WRONG!

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Everyone was helpful and nice

Published 2 years ago

Shoping here today . Great price.

Published 2 years ago

Muito bom para fazer cashback 🤣🤣🤣

Published 2 years ago

Friendly Service but the employees did not know much about anything . I think they should be schooled more about the products they are selling. They have a lot of great products, on the other hand! They have lots of great tools and everything you need to build anything hard wipe your butt LOL

Published 2 years ago

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I purchased a microwave online and elected to use their curbside pick up. I got a notification stating it was ready to be picked up. When I arrived I had to go in because I wasn't given an option to put my parking spot in. I go in only to find out the microwave had not even been picked from the back. So, I stood at customer service for 30 minutes waiting on my item....what is the advantage of curbside pick up when their system is this flawed?

Published 2 years ago

It's Lowe's a big box store. Need I say more.

Published 2 years ago

Lowe’s was great as always.

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Typical

Published 2 years ago

If you order something online, it's used or broken 100% of the time. Doesn't matter if you pick up or deliver. They send you the used items. Not even an exaggeration.
When you set your expectations for employees at yoga pants and pink hair. This is what you get.

Published 2 years ago

This store has the worst customer service. It’s always like pulling teeth to get anyone to do anything. I needed assistance today with having some fiberglass flooring cut and rang the bell at the desk. An older man eventually showed up and said he’d find the kid that would assist me. The kid continued to just ride around on a machine moving boxes of flooring around and never came back to assist me, as he said he would, and he saw me standing there for 30 minutes waiting. I’m sure what he was doing could have waited. He wasn’t helping a customer. I eventually decided to leave and while checking out up front, I told the cashier Christee that I also needed flooring, but unfortunately, nobody in the flooring department is ever willing to help customers when I’m here, so I’ll have to go elsewhere. Her reply was, “yeah, that’s a problem here.” Ok…then why don’t you all fix it?? I’ll have to head up to Home Depot in Bellevue now.

Published 2 years ago

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The delivery area for trucks really suck especially if you're doing a drop and hook. Staff was friendly though

Published 2 years ago

Not helpful

Published 2 years ago

I left 1 star being nice. NEVER ORDER more than one item at a time from Lowe’s. Have double charged my daughter, then cancelled orders and have no clue where things are. We will never order online again.

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Lowes is by far a better place to shop if you're a vet or in the military. I appreciate a good discount.

Published 2 years ago

Landon was very helpful he answered all of our questions and got us everything we needed

Published 2 years ago

Do not buy anything online for deliver or pickup from this store. There has been multiple charges of over 2k. A refund for 500. Then multiple charges for 2k. Lowes corporate and Lowe’s in Dickson are not working with us on solving this. They see the order and the charges, and are not willing to give a refund, when we haven’t received any materials yet. The bank confirmed the charges, and instructed us to consult with Lowe’s for the refund.

Associates are extremely unqualified. They will take money in and out of your bank account without authorization. It’s been a week and is still unresolved, and still have not received materials.

Published 2 years ago

We use Lowes next day delivery or same day pick up often and have always had a wonderful experience. We ordered over 100 items to be delivered this past Saturday and realized after driver left, the 10 bags of concreate didn't make it on the truck. With 3 of us helping to unload, no one double checked until we noticed we didn't have it a few minutes after the driver left. No biggie, we went to the store and they didn't know how to handle it and gave us a few numbers to call. I did have to reach back out after a few days of not hearing from them but Adam, the store manager, took care of everything immediately and professionally! He is refunding our delivery fee and personally delivering the 10 bags of concrete later today! WE have nothing negative to say about the delivery driver( third party company) or Lowes! It was an honest mistake. Stuff happens and how a business handles it says a lot! Adam is top notch and went above and beyond to make things right!

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We were going to buy trash can and all broken stap one

Published 2 years ago

The first time I had to order a screen door for my front door in store, I had gotten a call 2 weeks later saying they have my order. So I went to pick it up, got home... opened it up just to see a dent where it looked like something had been laying against it and damaged the screen to where it would even fit into my door at all! I just recently had them deliver a hot water heater to my home and opened the box up and found a huge dent on the top! I had paid over $700 for this water heater and an additional delivery charge of $80 just to find this huge mistake yet again! Yes it's only cosmetic, but when a customer comes in and spends their every last penny for something they have to have, then yes... It's pretty aggravating! All because I don't have a truck to deliver it myself, this is what I get in return😡!

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Garden area sorely lacking.... no customer service

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Returns are always a problem for me. The cashiers have problems processing returns and the wait time is too long.

Published 2 years ago

Great customer service

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I love my Dickson Lowes. It really has the best customer service. I’ve been shopping there for 20 plus years but I have never ordered online for same day delivery before. I paid $149 to have my concrete delivered by a third party. I did not realize it was not going to be delivered by Lowes because the website didn’t specify that. This is a picture of what Krishon from this other company left in my driveway. I had to clean up this 2,000 pounds of concrete in my driveway and I am 53 years old. So, needless to say I was a little upset over this hot mess. I spoke with Miss Sarah in delivery at Lowes and she was so kind and gracious, y’all. She promised a manager would take care of this Monday. I drove 45 minutes to and from lowes today and sure enough Manager Lee made it all right by refunding the cost of my concrete. So, I basically got my concrete delivered for free even though I had to clean up the mess this third party left in my driveway. I want to thank Miss Sarah, Lee, and Miss Donna for helping resolve my issue and take such good care of me today. Great customer service especially you Miss Sarah because I lost my cool on you and you were still patient and sweet the whole time! God bless you all! Thank you Dickson Lowes for making this right!
Fellow Lowes people, if you need a delivery from Lowes, avoid same day delivery online. Call the store instead. ✌️❤️

Published 2 years ago

Published 2 years ago

My order was supposed to be here 4 days ago,what kind of service is this,I will go elsewhere next time.no update, nothing.

Published 2 years ago

Sucks in Dickson TN

Published 2 years ago

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I was very pleased with my customer service experience at Lowe’s all thanks to Alyssa she was very kind and helpful. The only thing better than her exceptional customer service was her beaming smile. Alyssa was quick and efficient and made friendly conversation with me throughout my interaction with her. She answered my phone call on the first ring when I called prior to coming in and provided me with all the information I needed on paint for my doggy door. Anyone who gives her a hard time should think twice- she is the backbone of the front end at Lowe’s Dickson !!!

Published 2 years ago

Great Customer Service. Clean store.

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Quick & extremely helpful.

Published 2 years ago

Whatever you do, DO NOT BUY CABINETS from Lowe’s!! They will come damaged and the time to get items fixed and or rebuilt and re delivered will be twice as long as you are informed of. They leave the cabinets that came in undamaged just sitting half open boxes to where can get those damaged while waiting on replacements. Save your self the hassle and go to a custom cabinet shop. They will actually take time to be sure you are delivered undamaged cabinets and you are not saving money by using Lowe’s it will cost you a lot more in the end if you use them!!

Published 2 years ago

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I have been in here numerous times in the past few weeks and have found very nice associates every time I go in here! Always willing to help find something or answer questions, will definitely be returning!

Published 2 years ago

Like their products but they never have enough staff to help you find stuff

Published 2 years ago

I had a wonderful experience at Lowe's the past two weeks. LG didn’t hold up their end of the deal, but Steven helped me on the front end of the solution and Sam helped me navigate some rough waters on the back end.
Thanks so much to these two (2) Rocks Stars for helping a bad situation become good again.
Thanks again you two!

Published 2 years ago

I came to this store to purchase an impact driver. When I got into the section I noticed a sign stating that buying an xr tool would also get me a free pack of batteries. I initially got an employees attention and he came over and was very kind and helpful. However, there was some issue with the deal and it wouldn’t ring up. He then got a store manager named Stephanie to come over and instead of helping the process or using some sort of manager override, so that the deal printed on the piece of paper could be honored. Stephanie was a very, very rude lady, who directly questioned my intelligence and ability to read. I’ve been called the Lowe’s corporate number to informed them of how rude their manager Stephanie was and that they were not willing to honor a deal that they had printed and posted inside of their own store. That customer service representative told me that they did not care and would not help me either.

Published 2 years ago

Young women in plumbing was very helpful. Malory was her name.Asked 3 different males for help to get shower panels off top shelf with picker. Malory showed up and took care of care of e

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Nobody there to help

Published 2 years ago

Girls who work there are always helpful in appliances and bathroom remodeling sections

Published 2 years ago

Wasn't that existing got a key made then left

Published 2 years ago

Ordered a 1000.00 generator and paid for same day delivery and called Dickson store and was given a run around and the manager at that time said oh well. They told me to call the delivery person and that they was not responsible for it. Last time I order anything from Lowe’s. Dickson

Published 3 years ago

Great store, clean and we'll stocked. Winston went above and beyond to make my 6 year old son happy, he is a super friendly employee!

Edit: The wood that they sell is almost unusable. It's full of knots, still wet from the pressure treating chemicals, and most of the wood is warped multiple degrees. It's offensive that they try to pass that off to customers.

Published 3 years ago

Published 3 years ago

This place is a handy man’s dream. Everything you need for fixing your shack is here. Let me share a little story…. A true story…..A determined husband decided to build a deck without expertise. Despite his wife’s reservations, he forged ahead, but it collapsed! When his wife stopped laughing her butt off she stepped in and sought Lowe’s assistance, where a skilled handyman guided them towards a sturdy and safe deck construction, saving their outdoor space and their relationship!

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I had a return and although there were a few people in line they were very quick and courteous. Will return when I'm in need again.

Published 3 years ago

Sometimes hard to find help but when I do he or she knows how to help and or finds the person that can.

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It's Lowes. Who doesn't know about Lowes?

Published 3 years ago

Website easy to navigate / never a long wait

Published 3 years ago

We had a fabulous experience at Lowe’s in Dickson. Their associates expressed such readiness to help along with cheer. Here’s my grievance. We noticed an associate with a number badge and asked what the number indicated. They said it represents how many people they signed up for credit. We exclaimed, “ wow! Do you receive some benefit for such effort?” They replied “no”, we use to receive $5 per credit but now we receive a pat on the back. This just irked my husband and I. At a time when few workers are loyal you would think the loyal ones would be rewarded. Surprisingly, nonetheless, this associate had such a joyful disposition. It looks like someone in this story had gratitude. So Lowe’s, what’s the deal? Maybe we will investigate issues like this before we choose our big box store next time , or better yet, since my husbands in construction maybe he should offer your best employees a better opportunity.
Something to think about

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Always find what I need

Published 3 years ago

Placed an in-store order this morning at opening and was advised it would be ready for pick up after lunch. Came in at 2:30 and not a single item had been pulled for my order. Roughly 40 trim pieces and 6 interior doors. They told me to go ahead and pull the trailer up and they would have it right out, after telling me the guy told to pull it never did...an hour later waiting in store and I'm still waiting...it's now 4:30. So disappointing.

Published 3 years ago

I don't think anyone who works here knows anything about anything. Literally Everytime I go here I feel dumber when I walk out.

Published 3 years ago

All self check out.... i cant shop here anymore... have to drive to home depot....

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Looking for carpet and the associate was very helpful and knowledgeable about amounts needed!

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It's ok , but I do prefer h d.

Published 3 years ago

Good luck if you are ordering a door from this store. Lowe's can never get it right. The product is either ordered wrong or comes in damaged.

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No one to help you

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I share this for all the military/veterans out there. I just found out that Lowes has stopped giving the military/veterans discount on appliances, lumber and a couple other areas. Sad to hear. I guess I won't be shopping at Lowes any longer.

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Great service.

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Good product but much cheaper at home Depot would go again for pipes though

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You can actually get someone to help you at this Lowes

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Published 3 years ago

Customer service takes 45 minutes per customer for no reason, amazon sells the same tools cheaper, employees were too busy talking to eachother to help me find a bolt. This store sucks

Published 3 years ago

Ordered a stove and paid recycle fee for removing the old one and didn’t get it removed & they were going to reschedule and never called me to reschedule

Published 3 years ago