The vision of our 501(c3) nonprofit organization is that ALL people have the opportunity to reach their fullest potential through the power of work.Goodwill Industries of Middle Tennessee is based in Nashville, Tenn. The agency serves 48 counties throughout Middle and West Tennessee, operating 30 retail stores and two outlet stores, about 53 Donation Express Centers and 13 Career Solutions Centers. The nonprofit is one of Tennessee’s largest employers of people with disabilities with more than 45 percent of our workforce reporting some type of disability or disadvantage. Although affiliated with Goodwill Industries International in Rockville, Md., we operate independently through our own governing board of directors. Goodwill accepts gen...
They are over priced. Most items cost more than new. When confronted they said that it's not my responsibility I won't be coming back here. The photos here show an original price of 10 bucks and they were charging 13. This is common on every item in the store. They have lost my business.
Published 2 years ago
I’ve been to hundreds of goodwills all over the place and this is a first seeing them mark up kids books (which are stated to only be .99 on their sign) marked 1.99 or 2.99 just because it’s not destroyed. This is definitely a personal choice of this specific goodwill which is why I can review this. Everything goodwill is donated FOR FREE but especially kids books should not be marked up. You’re making it harder for parents to buy their kids good quality books for personal gain. These were given to you for free
Published 3 years ago
This is one of those don’t ever buy any appliances, lamp anything from them warnings on this particular iron I got a ma’am, we test all of our appliances. I personally watch them test them from a management lady that’s not really good at what she does. And had it hidden buy a piece of plastic.
Published 3 years ago
One of the better goodwills I've been to! Very kind staff, I wish I gotten their names but the younger gentleman who checked up on us and the older lady at the cash register was wonderful! Had some good finds too!
Published 2 years ago
I always love coming to this location! The staff is really awesome. I always look forward to Evan checking us out, he’s really funny! And Lydie is the sweetest!
Published 2 years ago
The manager Lori refused to sell me an item… she yelled at me for not knowing an unposted policy that the item was not for sale … I could try tomorrow… arriving the next day I was scolded again and was told she didn’t have time to do it and I was to came back … another employee explained the scam to me . And when I returned the employee explained she was going to reprice the item to get more money… the manager was unable to verbally explain clearly how and why she refused to sale it to me .. possibly a scam
Published 2 years ago
Cashiers are so rude to customers at this store the dark haired girl that sits down us horrible. Your prices are ridiculous when you look at the bottom of a item and see a price from another store that is lower than you mark it tats is wrong in so many ways.
Published 3 years ago
Published 2 years ago
They are over priced. Most items cost more than new. When confronted they said that it's not my responsibility I won't be coming back here. The photos here show an original price of 10 bucks and they were charging 13. This is common on every item in the store. They have lost my business.
Published 2 years ago
Published 2 years ago
Overpriced
Published 2 years ago
One of the better goodwills I've been to! Very kind staff, I wish I gotten their names but the younger gentleman who checked up on us and the older lady at the cash register was wonderful! Had some good finds too!
Published 2 years ago
Lots of clothes but none that would fit was looking for at least 3xl to 4 xl and nothing at all.
Published 2 years ago
I always love coming to this location! The staff is really awesome. I always look forward to Evan checking us out, he’s really funny! And Lydie is the sweetest!
Published 2 years ago
The manager Lori refused to sell me an item… she yelled at me for not knowing an unposted policy that the item was not for sale … I could try tomorrow… arriving the next day I was scolded again and was told she didn’t have time to do it and I was to came back … another employee explained the scam to me . And when I returned the employee explained she was going to reprice the item to get more money… the manager was unable to verbally explain clearly how and why she refused to sale it to me .. possibly a scam
Published 2 years ago
To donate items, you must separate items. For a company that pays its employees low wages and gets enormous profits, this is ridiculous. They are trying to squeeze every dime out of donated items by doing the bare minimum. Do not go here if you have a lot to donate.
Published 3 years ago
I’ve been to hundreds of goodwills all over the place and this is a first seeing them mark up kids books (which are stated to only be .99 on their sign) marked 1.99 or 2.99 just because it’s not destroyed. This is definitely a personal choice of this specific goodwill which is why I can review this. Everything goodwill is donated FOR FREE but especially kids books should not be marked up. You’re making it harder for parents to buy their kids good quality books for personal gain. These were given to you for free
Published 3 years ago
Cashiers are so rude to customers at this store the dark haired girl that sits down us horrible. Your prices are ridiculous when you look at the bottom of a item and see a price from another store that is lower than you mark it tats is wrong in so many ways.
Published 3 years ago
goodwill isn’t a charity so let’s not pretend.
it’s not a charity to give disabled people jobs you litterally are supposed to employ disabled people anyways.
but also WHY ARE YOU PUTTING PRICE TAGS RIGHT ON TOP OF PHOTOS
Published 3 years ago
This is one of those don’t ever buy any appliances, lamp anything from them warnings on this particular iron I got a ma’am, we test all of our appliances. I personally watch them test them from a management lady that’s not really good at what she does. And had it hidden buy a piece of plastic.
Published 3 years ago
Goodwill is my favorite place to shop. You never know what you're going to find! I always go straight to the Houseware section and I have found countless unique items to use as displays in the local small business I work at. (And people compliment them all of the time)
The employees at this Goodwill are the best! Natalie is definitely my favorite cashier. She's so sweet & helpful! Sekiya, Chelsea, Libby & Jay are all really sweet & very helpful too.
I always leave Goodwill with a smile and they are the reason! 🙂 Goodwill's employees are what makes shopping there so great!
Published 3 years ago
Not sure what’s happened in the last couple months but this place has started pricing their items at insane pricing! The shoes are laughable, almost every pair $12-20+. I get it if a really nice pair comes through to sell but $20 for a beat pair of chucks or standard running shoes?
I travel a lot for work in Tennessee Kentucky and Alabama and this has to be the highest pricing I’ve seen at any goodwill, and it wasn’t this way a few months ago. The racks are getting so full you can barley flip through them as stuff isn’t selling obviously.
Greedy management here for sure. Stay off eBay looking at prices and price the stuff to sell.
Published 3 years ago
They have good stuff and the store is clean, but they desperately need more cashiers. For the money, they charge, they should be able to afford it. I go for the used, discontinued toys to use for work, but have had to leave empty handed again today because there was only the one elderly cashier and a line going halfway to the back of the store. Someone please apply!
Published 3 years ago
There prices are high in all goodwill stores.
Published 3 years ago
Wonderful employees good deals
Published 3 years ago
Published 3 years ago
Great stuff, great prices, clean and orderly store. Nice employees. They reorganized the store recently, and it makes it easier to find what you need.
Update: they're rearranged the store, and some things are easier to navigate, but kids clothes are all mixed as far as the sizes. 😐
Published 3 years ago
I didn't find anything this time, maybe next time
Published 3 years ago
Published 3 years ago
Not much in there any more, over priced!. Seems they sell most things on line for a jacked up price!
I don't see why they have a charity status when they rake in millions in PROFFITS‼️
Published 3 years ago
Published 3 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Store was clean, employees helpful, and I found exactly what I was looking for at a good price
Published 4 years ago
place does have a smell as a previous review stated. very limited selection even though the donation spot was very busy. only seen 3 elderly ladies working. checkout was pretty slow. not mt favorite goodwill, now the ones in northern Florida were amazing!
Published 4 years ago
i like this store but the heavy set short dark haired cashier shorted my change back by 5 xollars . i agreed to up my purchase by 5 cents for donation so tge total was 24 dollars i gave her a 10 and a 20 she gave me 1 dollar back i told her was incorrect but she ignored me and while this was going on she was talking to a young man whi was also asking her questjons about what does goodwill stand for and his job ect. she compmetely blew me off so i guess i will videotape. frim niw on
Published 4 years ago
Got 5 great new looking shirts for $18! KaChing!
Published 4 years ago
Prices almost as high as new
Published 4 years ago
Found several cool things today.
Published 4 years ago
Published 4 years ago
Published 4 years ago
They're so nice to me .. plus I couldn't tell you how many great finds and deals I've gotten lately 😎
Published 4 years ago
Always find a nice purse when I go to this store.
Published 4 years ago
Selection for men pants were slim in my size of 36. I mean, they had a bunch, but none were to my liking
Published 4 years ago
Accepting donations until 8pm
Published 4 years ago
Lots to choose from
Published 4 years ago
Published 4 years ago
Great prices on clothes
Published 4 years ago
Good
Published 4 years ago
Published 4 years ago
Prices are getting higher and higher not expected at Goodwill
Published 4 years ago
Published 4 years ago
Not much of a selection at this location but it could've just been an off day. The store has a very odd smell.
Published 4 years ago
I enjoy going to the goodwill you never know what you will find
Some items I think are a bit pricey
Published 4 years ago
Published 4 years ago
I am a student and because I am only doing school online they don’t give me an ID and because of that I tried to explain to the lady that I don’t get one she just kept telling me she couldn’t give me the discount then proceeded to tell me to go tell Nashville State to give me an ID. Never once have I been asked for my ID or does anywhere around the store or anything does it say you have to have an ID. Won’t be shopping here anymore.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Always great 👍
Published 4 years ago
Very well kept and organized. Found a few treasures 🤑
Published 4 years ago
Published 4 years ago
Published 4 years ago
This is the best run Goodwill store I’ve been to. The assistant manageger , the tall man with blonde hair, was so helpful jumping in to take over where needed. I will always shop there whenever I am passing through.
Published 4 years ago
I love Goodwill as I love to thrift shop. Today, I found more stuff than I've ever found there - mainly in shoes. Furniture was a little bare. The only thing I really wish they'd do is organize the kids clothes by size.
Published 4 years ago
Remodeled since the last time I was there. Everything labeled & easy to find. Cashier was super nice!!
Published 4 years ago
Published 4 years ago
Published 4 years ago
The shelves were basically nothing but junk except for clothing. I was shocked since the last time my husband and I was there about 6 months ago. I truly hope things improve soon.
Published 4 years ago
Definitely not the standard I've come to expect of Goodwill. Perhaps because it was a Sunday afternoon?
Published 4 years ago
Cheep on pricess
Published 4 years ago
Published 4 years ago
Crazy or just absurdly rude employee. Medium length curly brunette. Flipped out on me for going into the side room behind the air curtain. They used to have books and furniture in that area, and I was hoping to find a chair. You would think I had barged into the women's restroom or something. Hollering at me like that. A simple employees only sign would be helpful in keeping folks from going in. I won't ever go back. Flippin insane ppl.
Published 4 years ago
Found exactly the item I really wanted for my kid. Cheap!
Published 4 years ago
They need to open the dressing room to try on clothes . it's hard to bye pants when you can't try them on first.
Published 4 years ago
Shoes smelled like nasty feet. Prices are way to high.
Published 4 years ago
Hardly any items in stocks compared to past months. Toany clothes.
Published 4 years ago
I don't like that they don't have the high end item cases.
Published 5 years ago
I was told items price had been changed and was $2.00 more, stating price marked on bottom. When I get home I look. To my surprise NOTHING!
I saw items with stickers from store marked higher than new!!
People dropping items off but shelves are bare.
I'll drive to Clarksville or Bellevue going forward
Published 5 years ago
It's was good thanks
Published 5 years ago
Always wonderful people and great finds!
Published 5 years ago
But didn't have what I wanted, but it's ok maybe next time
Published 5 years ago
It was a good trip they have good price
Published 5 years ago
Published 5 years ago
Published 5 years ago
Always have fun here.
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Found some nice clothes for the price.
Published 5 years ago
Too expensive for a goodwill store and the store smells like cigarette smoke
Published 5 years ago
Published 5 years ago
Published 5 years ago
Overpriced for used donated products
Published 5 years ago
Love shopping at goodwill!
Published 5 years ago
Published 5 years ago
Published 5 years ago
THE PRICES ARE A BIT TO HIGH ON BASIC PULL ON PANTS AND THEY DON'T HAVE ENOUGH BLUE JEANS.SHOES ARE TO HIGH WHEN YOU CAN BUY BRAND NEW ON WISH FOR LESS THAN THE USED SHOES @ GOODWILL.THERE WASN'T HARDLY ANY ONE SHOPPING.MAYBE PEOPLE ARE NOT GOING THERE AS THE COVID IS STILL AROUND.THE EMPLOYEES WERE NOT WEARING MASKS.
Published 5 years ago
This Goodwill is the worst one in this area. Mismanaged. Never enough staff, and the place is always trashed. It's only 30 minutes from my house, and I drive 2 hours to Lawrenceburg to the Goodwill. The people are friendly and the store is always stocked and things in order.
Published 5 years ago
Published 5 years ago
I can never find anything worth buying here.
Clothes are okay, furniture selection is mediocre at best, and the aisles that contain kitchenwares and kids items seems trashed and gross. Once I made it to that section of the store I decided to leave...it was cringe-worthy.
The people working here seem nice and helpful though. I just wish the store organization wasn't so dumpy.
Published 5 years ago
Published 5 years ago
Published 5 years ago
Published 5 years ago
Polite staff and affordable. Quality on a budget.
Published 5 years ago
Published 5 years ago
Published 6 years ago
Nice store.
Published 6 years ago
It's a great place to find awesome deals.
Published 6 years ago
Published 6 years ago
Associate at the drop off was very rude. First and last time we will be donating to the Dickson Goodwill.
Published 6 years ago
Published 6 years ago
Came to give a car-full of blankets and the system was really efficient! Will go back!
Published 6 years ago
Found cups to match a set of dishes I have.
Published 6 years ago
Fair pricing I got mine crystal plate
Published 6 years ago
Published 6 years ago
Very neat and clean. Sadly has downsized with far less items to buy. Items however are way over priced
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Always a great deal and friendly staff.
Published 6 years ago
Driver over an hour yesterday for the 50% off sale, only to be told in checkout that ALL sales are suspended indefinitely!!! They get ALL merchandise donated to them, and while yes they employ people and have rent, electric etc THIS IS RIDICULOUS!!! Outraged that this company continues to be greedy after being ousted by several non profits for years!
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
Published 6 years ago
I fine good bargin there clothes furniture movies
Published 6 years ago
I was home for a couple weeks and got a good case of “goodwillitis”! This store was clean, staff was very friendly, & inventory was very good. I will visit this store again on my next trip home to Tennessee!
Published 6 years ago
Published 6 years ago
Wonderful
Published 7 years ago
Published 7 years ago
Published 7 years ago
Published 7 years ago
Published 7 years ago
They had some stuff
Published 7 years ago
Good
Published 7 years ago
The lady in the back drop off area was RUDE, and acted upset that we were even there! We had 3 large bags,like outdoor trash bag big. We hit a small bit of rain for less than 5 min. She RUDLY of course said she needed to inspect the bags. No big deal... The top article of clothing was wet but now she didn't even want to look further. That's okay I will take these many dollars worth of under armour clothing to helping hands! Please don't be RUDE to people giving you FREE items to make other people pay for!!! I will no longer give2goodwill!!!!! That's all it takes is one jerk!
Published 7 years ago
Published 7 years ago
Very good .
Needs more boots .lol
Published 7 years ago
Published 7 years ago
Used to be great. Now racks are bare despite record # of people donating. Finding too many dirty things and they must not be using air fresheners anymore because store smells. Very disappointed has declined so much.
Published 7 years ago
Published 7 years ago
I think getting to high with prices
Published 7 years ago
Published 7 years ago
Published 7 years ago
Published 7 years ago
Published 7 years ago
Published 7 years ago
Published 7 years ago
That had a bunch of junk
Published 7 years ago
Published 7 years ago
Published 7 years ago
Published 8 years ago
A pleasure to shop. Lots of friendly people!
Published 8 years ago
I’m moving had 3 very large nice mirrors and other things and he would not accept them said they had to many now not selling. What goodwill turn donations down, really! Someone may want to talk to this guy!!!!!
Published 8 years ago
Published 8 years ago
Published 8 years ago
Someone is trolling Google Maps in Dickson. They put the marker for this business in the middle of nowhere. Not cool. Store is great.
Published 8 years ago
Wonderful has everything you need
Published 8 years ago
Pretty good Goodwill. Decent size and selection of goods.
Published 8 years ago
Best goodwill store I have been to in a while
Published 8 years ago
The manager was real nice to me when I had a question
Published 8 years ago
Some prices are way too high.
I have noticed that there are no longer any items priced less than $1.99. The only time anything is 99¢ is when it is the color of the special tag of the day. It also seems like everything is getting more and more expensive. My son found a game he wanted, Uno Jenga, that someone had donated as yard sale leftovers. The yard sale sticker for $1 was still on the box right above the Goodwill sticker for $2.99, they could have at least removed the yard sale sticker!
Published 8 years ago
Published 8 years ago
Published 8 years ago
Published 8 years ago
Didn't have what we needed
Published 8 years ago
Published 8 years ago
Published 8 years ago
Bunch a junk
Published 8 years ago
All the employees are so nice.
Published 8 years ago
I love goodwill its way better then going to a high priced place and buying clothes for work lol. But I enjoy looking at all the different clothes and stuff they get from random people. Always remember ones trash is anothers treasure!!(:
Published 8 years ago
Published 8 years ago
Prices are to high for the items to be giving to them that is why the CEO can live in his big fine home they also low pay the employees
Published 8 years ago
Published 8 years ago
Great just wish the cashier would have let me see the total. I even ask for het to pull it up and she wouldnt , she would only tell me.
Published 8 years ago
Not worth a stop. It was picked over and what was left was mostly garbage
Published 8 years ago
Everyone's friendly and professional
Published 8 years ago
on june 5 i was walking by and saw that someone donated a couple of framed photo's. i began to ask about them and expressed interest in purchasing tjem an hour or so later i returned to find an exorbitant pice on them.tje original store's price was still on them new they were $44. goodwill priced them at$29. that's goodwill"s way of saying. f-you to their customers .i bet those frames are going to be there for awhile, nobody in their right mind would pay that kinda price. i feel that i shouldn't of expressed interest..
Published 8 years ago
Published 8 years ago
Staff is lovely and prices are amazing. And if you can't find what you want you can look on their online store.
Published 8 years ago
Great floor layout and employees are diligent about keeping floors clean and shelves stocked.
Published 8 years ago
Great bargains!
Published 8 years ago
Published 8 years ago
Customer service is decent, I understand they help people who other wise wouldn't have a job,Have One. Kudos on that, but let's rethink our pricing scheme. Holes or huge stains should have their own separate classification outside of the "things people might actually wear" Price's have also shotup since I went a few years ago.
Published 8 years ago
Great prices followed by a friendly staff would recommend it to anyone new to the Dickson area
Published 8 years ago
Go here to do your shopping for clothes and accessories. Large selection for women and children.
Published 8 years ago
Great store, good people.
Published 8 years ago
This store alot like the others.
Published 9 years ago
Published 9 years ago
Published 9 years ago
Published 9 years ago
Published 9 years ago
Clean, well organized.
Published 9 years ago
Published 9 years ago
You just have the chance to find something out of the ordinary, the people are great
Published 9 years ago
You never know what you will find!
Published 9 years ago
- 5 photos
- 200 reviews
- 3.8 rating
- Phone: +1 615-740-9655
- Website: https://giveit2goodwill.org/onlinegoodwill/
- Address: 541 TN-46, Dickson, TN 37055, United States
- Coordinates: 36.0603378, -87.3727268
- Thrift store
- Monday: 9 AM–8 PM
- Tuesday: 9 AM–8 PM
- Wednesday: 9 AM–8 PM
- Thursday: 9 AM–8 PM
- Friday: 9 AM–8 PM
- Saturday: 9 AM–8 PM
- Sunday: 10 AM–6 PM
- In-store shopping: Yes
- Delivery: Yes
- Same-day delivery: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible toilet: Yes
- Quick visit: Yes
- Clothing: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes