Panera Bread

There is always something missing in orders or they are completely wrong. My sandwich was handed to me like this: sloppy, soggy and completely wrong. The bell peppers look like they were just thrown in last minute. The brownie I got was also broken in half, underneath all the food and cups of soup. It’s sad having to wait a long time for a simple sandwich and dessert only for the order to be this.

Published 2 years ago

The wifi was really good and the atmosphere was great for our private meeting. The staff here provided excellent customer service. I highly recommend this place.

Published a year ago

Came in for the Avocado Toast 🤤. Was a phenomenal hit to both my taste buds and my pocket. 3.49 for so much flavor and a healthy breakfast has me leaving with a huge smile. My server Shyanne was so helpful in recommending the Garden edition . Thanks Shyanne!

Published 2 years ago

My mom ordered a grilled cheese from here. She was less than satisfied, and if you take a look at the photo I’m sure you can see why. To serve this to someone who paid you for it is actually offensive, if it wasn’t done against my mom I’d get a good chuckle out of this tbh

Published 2 years ago

Great people, food and atmosphere! The manager Chad is wonderful! He's customer service personified! My brother and I were really impressed with him. Keep up the good work. We'll be back!

Published 2 years ago

We had an online order and one of the soups was missing, so we came back in to tell the manager. His name was Chad and he was very sweet and replaced our whole order so we didn’t go home with cold food. Will come back!

Published 2 years ago

Ordered at the kiosk and waited a while. Got the food call but never started my drink, she didn't even know what I ordered. It wasn't busy. Then forgot my pastry. I've never really eaten here but I won't come back.

Published 2 years ago

It was was after 6am n obody ever came to the drive through went around to look inside there were 3 employees. They ignored me. I will not eat at that Panera ever.

Published a year ago

Published a year ago

Went thru the drive thru for sourdough bread and hot chocolate,it was raining and cold. Miriam was amazing. Asked if they had a tip jar and she said no it was a pleasure to serve you tip is not needed! Dianella brought the bread and she was also very professional. Panera you have amazing employees

Published a year ago

Published a year ago

Published a year ago

It was was after 6am n obody ever came to the drive through went around to look inside there were 3 employees. They ignored me. I will not eat at that Panera ever.

Published a year ago

Published a year ago

Published a year ago

Cashier went above and beyond to help me figure out the available balance on my gift card.

Published a year ago

Chad the Team manager was amazing with serving us (last customers at closing) great energy! And did not rush us! Helped us out with pleasure for real!

Published a year ago

The wifi was really good and the atmosphere was great for our private meeting. The staff here provided excellent customer service. I highly recommend this place.

Published a year ago

The food is fine but no one would give m my coffee when i am handicapped. I almost burned my hand from having to get my coffee myself.

I clearly put the note in my online order for dine in. They looked at me and just gave me a cup.

I don't want to call anyone out but there needs to be ADA accommodation for someone who clearly has trouble walking an carrying hot liquids.

It's not funny.

Published a year ago

My potato soup was like water. The bread on my sandwich was as hard as a rock. This was the 1st time in years since I have been, and now I won't be going back.

Published 2 years ago

Published 2 years ago

We had an online order and one of the soups was missing, so we came back in to tell the manager. His name was Chad and he was very sweet and replaced our whole order so we didn’t go home with cold food. Will come back!

Published 2 years ago

Ordered at the kiosk and waited a while. Got the food call but never started my drink, she didn't even know what I ordered. It wasn't busy. Then forgot my pastry. I've never really eaten here but I won't come back.

Published 2 years ago

Este a sido el mejor panera de Texas k e ido los otros k e ido no me a gustado este está más limpio y atienden mejor el cliente 🤗

Published 2 years ago

There is always something missing in orders or they are completely wrong. My sandwich was handed to me like this: sloppy, soggy and completely wrong. The bell peppers look like they were just thrown in last minute. The brownie I got was also broken in half, underneath all the food and cups of soup. It’s sad having to wait a long time for a simple sandwich and dessert only for the order to be this.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

I love this place to stay in the morning with my friends with a good coffee and menu. Super great service on Saturdays mornings.

Published 2 years ago

Great people, food and atmosphere! The manager Chad is wonderful! He's customer service personified! My brother and I were really impressed with him. Keep up the good work. We'll be back!

Published 2 years ago

Every time I find a menu item I enjoy they change the menu, but it's generally decent food

Published 2 years ago

Chad was awesome

Published 2 years ago

We had great customer service and the soups, salad and cookies were delicious! We appreciate Chad answering the questions we had about their promotions.

Published 2 years ago

Published 2 years ago

Everyone was so welcoming ♥️

Published 2 years ago

Published 2 years ago

Dirtiest Panera Bread I’ve been too. Save your gas

Published 2 years ago

This is my first time eating at a Panera Bread and I love this location! Chad (one of the managers) is amazing, very kind and professional and made sure I was taken care of. I will be visiting again!

Published 2 years ago

My previous order was incorrect, but I called the store and the manager Chad apologized and asked me to come back in the store he replaced my salad and added a soup at no charge. I appreciate the great customer service hasslefree.

Published 2 years ago

Jackie was welcoming and friendly from the beginning. She was knowledgeable on the selections and made our experience much more enjoyable. I appreciate that the area was clean, and we LOVE the rewards…every little bit helps!

Published 2 years ago

Published 2 years ago

TJ is the kindest, sweetest service worker I've ever had the pleasure of meeting. He was patient, understanding, polite, and the epitome of fantastic service. Will definitely be back!

Published 2 years ago

I love Panera bread I'm going to go there for breakfast from now on.

Published 2 years ago

Just ordered the Egg n Cheese Sandwich - Well it was Trash and that's where it actually landed after I took just one bite - UTTERLY DISAPPOINTING- I'd say the WHATABURGER OR MCDONALD'S EGG n Cheese Sandwiches/ Biscuits are far far better - Didn't Expect that - NO RECOMMENDATIONS

Published 2 years ago

Drive thru took a long time when there was no line inside or out. Ordered an Avocado Spinach sandwich and was confused when I got my sandwich and there was 0 spinach. Had to go into the store where it took forever to be greeted and then was told they don’t have spinach anymore. Would have been nice to know when I ordered “SPINACH and avocado breakfast sandwich.”

Published 2 years ago

The lady in the cashier was nice but the lady who made our'e sandwiches not very nice.Our'e half sandwiches were plain.Stuck a chunk of chicken and bbq sauce and soup was cold.I was charge 30.00 for two orders.Very expensive for half sandwiches I'm not going back.Panera is not the same they hired people that doesn't take their job serious.And they don't care how they fix your food.Very disappointed 😑

Published 2 years ago

Published 2 years ago

Exquisiteces vale la.pena desayunar ahí

Published 2 years ago

Published 2 years ago

Besides this place going downhill now. They're charging, you more and giving you less. I used to get a bowl bowl of chicken noodle soup. Now I get one, it's barely got any noodles in it and a little broth plus the bow is only three fourths full. I don't know how they can say they can satisfy their customers. Found out from an employee, they only get two scoops in their container, and that's it.Well, this is what the two scoops looks like it ain't s***. You get a bowl 2/3 full. That's itThere isn't even hardly anything in it. I want to take a picture but it won't let me lucky dam.But I refuse to eat there anymore because they're charging more for the food and giving you less.

Published 2 years ago

Published 2 years ago

Slow as hell when I come in here. My order is consistently 10 minutes late as I’ve been in here twice this week. I order on mobile app only. Food is good

Published 2 years ago

I had the pleasure of being served by the GM David and his service was amazing. Good customer service is hard to come by but awesome customer is rare. Stay rare, David.

Published 2 years ago

Published 2 years ago

Unfortunately going downhill. Drive-up speaker hasn’t worked in months. Wrong orders, missing items. Sadly won’t be back as often as I used to be!

Published 2 years ago

The bigger lady is rude and lazy

Published 2 years ago

Just - nope. Upon pulling up, there was a sign on the drive-thru speaker saying it didn’t work, must order at window. We pulled around and waited 15 mins behind another car. The drive thru window is right next to the dumpster, so there’s a lovely view of all the garbage getting thrown away. We waited another 15 mins to get food. They said they were out of the Asiago bread I ordered, 5 mins later said they were out of the Brioche bread I substituted. Offered me plain white bread, which I mistakenly agreed to, but wasn’t interested in at all. If I hadn’t invested so much time there, I would’ve just went somewhere else. Got home just to discover the sandwich was miniature, DRY, and completely missing the sausage and aioli sauce. Pissed, I went back. They remade the sandwich on Asiago bread, which they apparently were never out of. They offered a pastry and drink for the troubles, which I really appreciated. The new sandwich was just as dry as the first, bland, and bread on the burnt side. I appreciated the effort to make the issue right, but I will not be back to this location, nor ordering breakfast at any Panera Bread location again.

Published 2 years ago

Had a great lunch. Service was fine. Chicken sandwich was great.

Published 2 years ago

Love it

Published 2 years ago

Came in for the Avocado Toast 🤤. Was a phenomenal hit to both my taste buds and my pocket. 3.49 for so much flavor and a healthy breakfast has me leaving with a huge smile. My server Shyanne was so helpful in recommending the Garden edition . Thanks Shyanne!

Published 2 years ago

Published 2 years ago

so fresh and so clean

i got the BLT, it was live

Published 2 years ago

Personally food is good 💯 but please clean more this location... Don't let that take starts

Published 2 years ago

Published 2 years ago

There are employees that eat behind the counter, and others that do not wear hair restrains.

Published 2 years ago

Published 2 years ago

Why have a phone number when they dont answer. Dont oder from here. Had a deliver I order and tried to call to make a change because thier online website would not allow me to make changes to my order.

Published 2 years ago

The main issue is the disorganization with our order and lack of coffee. I had to request two items they forgot or were not aware belonged to my order. I had to request for my coffees and water. The coffee itself was cold. When I complained they started making a new pot but it took so long that we finished our meal and never got the coffee. They did give me a water battle replacement. A very bad experience for us and it's hard to return to this location... Our table was also dirty but we managed to clean it ourselves.

Published 2 years ago

There's always something missing from your order, if it's take-out. And the pieces of bread (baguette) on the side have gotten very small. Disappointed. Do you think we don't notice things like that?

I updated my comments to lower my review of your "service," if you call it that. I get these emails from Panera about these wonderful specials, so today I go in to take advantage of one of the offers. But I am told, no, you can't order that for that price HERE, you have to order it on the app, then you can pick it up here. That is really stupid. You lost a customer because I couldn't remember my password, so I walked out. You used to take the offer code at the register. Why not now? Here, let's improve our service by making it more difficult for our customers to get our food. SMH

Published 2 years ago

Published 2 years ago

Order incomplete at kiosk. Had to wait extra for missing drink & dessert during lunch rush.

Published 2 years ago

Panera salad with chicken and grains. Totally tasty! Did have to pull out a few wilted salad leaves that didn't look too hot but otherwise delicious!

Published 2 years ago

My mom ordered a grilled cheese from here. She was less than satisfied, and if you take a look at the photo I’m sure you can see why. To serve this to someone who paid you for it is actually offensive, if it wasn’t done against my mom I’d get a good chuckle out of this tbh

Published 2 years ago

Ordered a chicken sandwich with very little to no chicken. Another time it was a little avocado with the avocado peel inside a sandwich that was supposedly call avocado melt. I am so disappointed that Panera quality has reduced so drastically. Panera has always been my to go breakfast spot even as a college student. I will not be patronizing Panera again.

Published 2 years ago

this place is right by my job so i go every single day and get me a green tea, every time the employees are the nicest. today the kid in the drive thru i guess knew i like extra sugar cane syrup in my tea and let me know so sweetly they ran out. i just think its sweet these people remember what their guest like. 12 stars lol

Published 2 years ago

Published 2 years ago

Ordered on DoorDash. The Bistro French soup was black and tasted like garbage. Also the order was not ready when the dasher arrived. Order placed at 12:56 pm and estimated time to deliver was 1:21. Food delivered at 2:12 at no fault to doordash, I tried to call the restaurant to see what the hold up was, but no one ever answered. Please avoid this Panera bread!

Published 2 years ago

Lugar agradable, la comida es buena.

Published 2 years ago

This place has really gone down hill. Last time I went inside their ceiling was leaking everywhere and they were still serving food. The past 2 times in the drive thru, no one greets you and they just throw the food at you once they do finally come to the window. Today I went for old times sake for a bagel and hot coffee and it took 20 minutes, me telling the manager, to finally get my order and both things were wrong. Needless to say I will not be returning.

Published 2 years ago

They have a new way of doing things. I have to get use to the new system. I still like ordering food from a human.
There were humans to answer questions and I found then quite helpful. We have room to grow LOL

Published 2 years ago

This location is soooo slow. Today will be my last time coming here. They put kiosks at the entrance so you can order like a McDonald's but without McDonald's speed. Dine in, carry out doesn't matter. Make sure you've 20/30 min to waste if you come here.

Published 2 years ago

Picked up a chicken and salad the lettuce was old and wilted the avocado was black

Published 2 years ago

Published 2 years ago

One of the dirtiest Panera Bread Stores I have ever been in The tables hadn’t been cleared. There was dirt in the floor around base boards that had been there for awhile. If the store had been busy or under staffed I could have given them a pass However that wasn’t the case The management isn’t doing their job Just awful

Published 2 years ago

This is the worst Panera Bread I have been to. The soup was like warm. My sandwich was horrible. Some kind of Club, worst Club sandwich I ever had.
I will never go to this location again.

Published 2 years ago

Another restaurant going down, there's no energy from the staff.

Published 2 years ago

Slow service, dirty tables, and luke warm food. It’s unfortunate, I haven’t had Panera in years but remember it be much higher quality. Spending 40$ for two makes no sense. Even at 20$, I would have been disappointed.

Published 2 years ago

Completely incompetent staff today!! I order a pick two and a cold sandwich- it took 35 minutes, with the last 10 of those minutes spent waiting at the counter because they "couldn't find" the order.
I had also placed a secondary order of just coffees only two minutes after my initial order and they couldn't find that, either. As I grabbed the food and went back to my table, I confirmed with the girl on the beverage station that it was two iced vanilla lattes.. went back 10 minutes later and she still hadn't started them.
"Sorry, I'm still trying to find the order, and my manager was looking for it too."
"Okayyy well considering it's been over 30 minutes can you just make the drinks first and look for it later??"
Another girl chimes in- "She doesn't know how to make them, she's new." and goes about starting my drinks. She filled the cups with such little ice that my iced latte was luke-warm. Not slightly chilled, actually still warm. Then she slides them across the counter without a word..
"Aren't these supposed to come with whipped cream?"
"IT MIGHT." And takes the cups back. Adds the whipped cream and proceeds to put the flat top back on the cup. The cream pushed the drink down and it overflowed all over the counter. She still keeps pushing and trying to close it.
"Don't y'all have any domed lids?"
"Yeah, that would've been better." She switches the lids and doesn't even wipe off the cup.

It's pretty comical in hindsight but you don't expect to wait 30+ minutes for coffee and food at PANERA, you know? And for them to "lose" both of my orders and then give ME attitude?? This store seriously needs some better management and training.

Published 2 years ago

I placed a mobile order. It was not ready at the specified time. I literally had to wait at the window for my sandwich and fruit cup to be made.

Published 2 years ago

The drive thru here is the worse !!! I’m done w this Panera bread

Published 2 years ago

Published 2 years ago

New menu is aweful.

Published 2 years ago

Published 2 years ago

The broccoli and cheddar soup we ordered was very diluted and of low quality. This is is unacceptable

Published 2 years ago

Love their chai tea latte

Published 2 years ago

Published 2 years ago

Rarely have all ingredients

Published 2 years ago

Ordered at the kiosk myself, got a pick 2. Turkey bravo and Italian sub. Can’t speak on the service because I didn’t talk to anyone my entire visit. Got 2 half sandwiches and a bag of chips for $17??? Why am I paying so much? The kiosk even asked if I wanted to tip like bruh who am I tipping?? Your shareholders?? I didn’t talk to anyone the entire time.
Food was good no complaints there. What I expected from Panera.
I could go to a place like Cheba hut, get a bigger and higher quality sandwich plus someone will actually speak to me, take my order, and bring it to my table and it would cost less.
I normally don’t leave bad reviews but goodness gracious paneras corporate has gotten out of control.

Published 2 years ago

Published 2 years ago

Pésima atención del personal tardan demasiado y no les importa hacer perder tiempo a los clientes

Published 2 years ago

The tables are peeling apart, the seat on my son's chair was completely off, pinching his fingers terribly, the bench seats were all split open, and the back upholstery on every booth was covered in food stains. My son said the bathroom he went in was one of the worst he's ever seen. The food was ok, but this location is in need of a renovation.

Published 2 years ago

Published 2 years ago

Love the souffles and bagels. Always easy and fast.

Published 2 years ago

I went and got a half a tuna sandwich got it home, and it literally had a half a tablespoon of tuna ,how do these people think thats not a scam!!!

Published 2 years ago

Published 2 years ago

I like Panera and eat at locations all around the city. No issues with food here, but I almost left because almost every table was dirty - and they were not busy. I’m sure we must have just missed the rush, but by the time we left, all the tables were still dirty. The smell of urine from the bathroom wafted out into the food pick up area. Absolutely disgusting. We almost left without picking up our food after encountering this. Leaving a review so that hopefully they can address the cleanliness of this location.

Published 2 years ago

The most dirty panera I have ever been to. The worst customer service ever. The crew was taking for ever to make the food so I decided to get a refund.

Published 2 years ago

Employees acted like I should know what I wanted even before I entered and treated me/us like they were doing us a favor by even working there.
P.S. was actually the second time in a Panera Bread store, and I went in to see what all the hype was about. Will never go in one again, though.

Published 2 years ago

Undoubtedly the most filthy dirty, disgusting Panera Bread I have ever walked into. Hardly a clean table in the place and it's a mess! Staff seems indifferent and have no sense of urgency about anything.. Sorry I even ordered now. Panera should revoke the license for this location asap.

Published 2 years ago

Stingy with the pepperoni and cheese

Published 2 years ago

Bread for soup is hard and cold .It should be hot warm and crunchy when , soup got plastic papers inside the soup .It came from factored fill inside bags , I end up swallowing twice , soup should be available in morning , specially when cold weather in the morning 69 degrees or below and available cracker to customers , when we the customers can seat down and enjoy the food from this fastfood restaurant , I haven't run into sandwich problems yet except for soups only . Recommended swiss cheese with jalapeno melt on turkey or chicken sandwich 🥪, condiments should be on each tables for dinning in , membership for drinks is $12/ month is not bad coffee/teas/juice/soft drinks for kids is not bad than buy drinks from restaurant at time order foods . Hope Panera bread keep up with this promotion for membership

Published 2 years ago

Published 2 years ago

been here multiple times, every time they get my order wrong and forget things and they take FOREVER to get it to you if you’re to-go but they’ll mark your order as ready. it’s all just very annoying, i can never get everyone fed because something is always missing

Published 2 years ago

The worst Panera that I been before, i ordered at 1 pm and I didn’t get my order till 1:40pm, it was only a bagel, a chocolate muffin and a coffee, was ridiculous, I definitely will never come back to this place

Published 2 years ago

Not the best but also not that bad for a quick stop.

Published 2 years ago

Ordered a bowl of soup and the baguette that came with the soup was cold and dry.

Published 2 years ago

Published 2 years ago

Published 2 years ago

I love Panera, but this location is horrible… I have tried to get a salad at least 6 times and every single time some of the ingredients are out. They did not even had baguette today.

You normally have a few teas to choose from, not here. A 3 tank machine only has one of them working.

Although the restaurant was pretty empty… food preparation took close to 20 minutes.

The restaurant looks fairly clean, but you can tell that they don’t clean it often or after customers leave… several tables were dirty.

Published 2 years ago

Published 2 years ago

I wanted to buy gift cards. It took me 20 minutes even though there was no one in the restaurant. A very strange manager angrily told me that he would now kick me out of the restaurant. I didn’t even understand why. This is not even stupid.

Published 2 years ago

Great service and food.

Published 2 years ago

Published 2 years ago

Published 2 years ago

They never mix my coffee while every other panera does. I’ve complained multiple times. Poor training.

Published 2 years ago

Extremely slow service, food could be better, and ive seen cleaner restrooms

Published 3 years ago

The worst customer service ever, I oredered a green goodess drink, it comes with mango, peaches and spinach. He just put some mango pure and spinach on it. They lied to my face it is peach mango pure when I actually saw him do it infront of me.

They lie to your face, are super late and they don’t take your other orders. The older white guy is a complete lunatic, so is the bigger black guy.

They also had no coffee for breakfast.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Very good

Published 3 years ago

Used to love Panera bread but dont visit much these days as I hate their charged drinks to think they contain twice as much caffeine as a red bull, seems rediculous to me

Published 3 years ago

I ordered the chicken noodle soup BOWL and also ordered kids grilled cheese. First off the wait time was so ridiculous I ended up having to call the employees on the phone to alert them I was waiting at the side window. My soup was so horrible! It was watered down and barley had any noodles and chicken ! I only got 2 full spoons of chicken and noodles every other spoon after that was broth and basically nothing. The grilled cheese was OVER cook! I usually go to the one on hwy 6 & I wish I would’ve saved my money and went there. I’m currently sick and didn’t have the energy to turn around but yea the whole experience was low and not worth my money or gas! I did a online order so I’m sure y’all will remember the pathetic soup y’all gave me!

Published 3 years ago

The weekend crew absolutely sucks. They are completely unmotivated. They consistently screw up orders. We stood there and waited and they just stared at us. Five minutes later somebody came over and took our order....which they screwed up. They ended up fixing it but it all could of been avoided if they weren't so intent on being the most sub-mediocre employees.

Published 3 years ago

The Asiago bagel I had was light and airy, not dense and chewy, like some others. So, may or may not match your expectations of what a bagel should be. Order accordingly. If I hadn't been too late to catch the breakfast menu, I would have ordered the egg white and avocado sandwich, which I think is just the best 👌.

Published 3 years ago

I will say that my opinion about this location it’s really not good because it’s not clean enough and it’s really dirty please are you home from Panera bread administrator come to this location to see what’s happening and also the coffee it’s like I had to water and the machines is very old and bad and dirty It’s like it’s not good luck like the Sugarland location and dirty Ashford and Katy Mills some people work here it’s good and kindly but it’s still it’s not clean enough and they’re doing and the coffee it’s not good I don’t recommend this place for anyone if you love Panera bread, you can go to other location

Published 3 years ago

Awesome

Published 3 years ago

Delivered only half of the order. This was ordered through their website, not DoorDash. All side items on the entrees were left out and not included. In the caesar salad entree, no croutons were provided. Spoke with Lane over the phone and was told there was no way to provide any sort of correction. No money back, no additional delivery of missing items. Unsolvable. 1 star for service.

Published 3 years ago

Published 3 years ago

Too expensive

Published 3 years ago

Published 3 years ago

⚠️⚠️⚠️⚠️⚠️WARNING ⚠️⚠️⚠️⚠️ they never have sweet tea ,you literally have to grab a handful of sugar packets to sweeten your the tea ,it's a disgrace to the south! It's extremely annoying and the app lies there's neverany sweet tea⚠️⚠️⚠️⚠️⚠️.

you have to try the Lemonsrop cookies, they're life changing 😋

Published 3 years ago

Came here with a friend for coffee and pastry early in the morning. Honestly the last TWO times I've been here they haven't had all coffee selections available. Only two selections were available and when we asked the server about missing selections he told us that was all that was available. As much coffee as they sell on a daily basis and they are out of half of the selections? I don't get it... Lazy and didn't want to make more...that I get! Do better because next time we can go to $tar****$

Published 3 years ago

I waited 30 minutes to get 2 half salads and a bagel.

Published 3 years ago

Atencion mala a los clientes Mas de 45 minutos por mi orden

Published 3 years ago

Published 3 years ago

Published 3 years ago

Food and service were great. The dining room and the restrooms were filthy. Tables were not clean no towels in the bathroom. Counters were sticky.

Published 3 years ago

I bought the coffee, but there is no coffee actually, coffee place is empty, and I was told that no more coffee coming, it is 12pm, how come?

Published 3 years ago

Published 3 years ago

Published 3 years ago

Placed a Door Dash order at 7:55 pm (Google says open till 9 pm). Restaurant rejected order.

Published 3 years ago

The place is disgusting, AC vents are cover with dust and mold, the drop ceiling is dirty as well, employees should be trained properly on the use of corporate uniform, they represent the brand, thus place need a new strong mana or be shut down, is a disgrace for a company like Panera Bread should be.

Published 3 years ago

Published 3 years ago

I ordered 8 sandwiches the day before, for an office breakfast to be ready for pickup at 7:30am. They were finally ready at 8:15.

Sandwiches were pretty good.

Published 3 years ago

Croissant had hair in jt

Published 3 years ago

Published 3 years ago

The customer service here is ABSOLUTELY HORRENDOUS!! There were two cars behind my moms car got their order before ours. We called the manager to see what’s holding up the order, and he hung up on us!! If you’re thinking of going to get food here, patience is 100% mandatory.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Worst Panera bread ever! Walked in with little hungry kids at 1:00 p.m. did not get food on the table until almost 2.

1. Had issues with the self ordering kiosk
2. Moved to ordering with the cashier and had the same issues
3. Finally move to ordering from the app and they only option is to-go pick up (no dine in)
4. Slowest prep I've ever seen for Panera
5. Our order was missing a smoothie. I've asked if I could get the food to the kids first and come back to pick up the smoothie. The response was that the smoothie is being made.

Will not return to this location!

Published 3 years ago

One word, Filthy!

Published 3 years ago

Published 3 years ago

We don't go to often so don't know all your rules and as customer we felt rushed with the order process and was dismayed when we got a dry bagel with no condiments available. When we asked oh you have to purchase the cream cheese as we looked at a long line to do so. Said you can get butter down there which was empty. Felt like we were in a military chow line. Take it or leave it attitude even by the manager. Yes we were a bit upset and won't be back.

Published 3 years ago

Published 3 years ago

The worst attitude and service and the place is dirty we ordered soup in a bread bowl and it came with a plastic spoon they should bring normal utensils for the soup bowl any way to many bad point I visited two locations in Katy Tx and both locations are bad

Published 3 years ago

I love the sip club and the Mediterranean veggie sandwich, and occasional pastry, like a blueberry scone. I also traveled recently, just give your phone number and your account pulls up, regardless of where you are. That’s cool.

Published 3 years ago

Published 3 years ago

Went inside for my togo order since I wasn't sure if the place was good. It was dirty! Asked who the cooks were because I wasn't sure who touched the food! The half chicken sandwich was ok, lot of lettuce, but threw it away after a couple of bites. I ordered Chicken Noodle soup which was broth with 1 plastic soup spoons of noodles and meat, 2 slices of carrot. Had to throw that away! Very disappointing.

Published 3 years ago

The place itself doesn’t look well taken care of, I love the soups and Mac but some Paneras don’t heat them up right and will give you semi cold food which I dislike a lot!
The food is great when heated up right!

Published 3 years ago

Food fresh and delicious; extremely plentiful

Published 3 years ago

The location is either dead, unprepared, or unbothered. Everytime an order is claimed to be ready, they are not. And if you are a Panera member, forget them having your drinks ready because they want you to get out of your car to get it yourself with the cups on display that is not the size you ordered.

Published 3 years ago

It was fulfilling 😌 Thank you for making my Asiago Breakfast Sandwich!

Published 3 years ago

Food is always good, but on this particular visit service to get a specialty coffee made was really difficult. After 10 minutes and telling 3-4 others that it hadn’t been made yet, Stephanie got involved. I was able to catch her attention and she whipped up the drink in about 1 minute. Stephanie is AWESOME and needs a raise or to be made manager!

Published 3 years ago

Love this place. Great experience try them out.

Published 3 years ago

Love it

Published 3 years ago

Published 3 years ago

Muy amables muy rica y saludable comida ésas cremas de tomate 🍅 sabrosas

Published 3 years ago

Love their Lemon Drop cookies! The young gentleman who took care of me was extremely polite, friendly and cheerful.

Published 3 years ago

Disgusting bathroom… food took forever! Never again!

Published 3 years ago

This place was not clean dishes piled high on trash cans no drinks had to ask

Published 3 years ago

Always good food

Published 3 years ago

Staff is always very attentive and friendly.

Published 3 years ago

Published 3 years ago

Delicious sandwiches all the time when I go there and coffee you can make the coffee and tea the way you like the works are super nice to you too 💯

Published 3 years ago

Published 3 years ago

Very unpleasant experience. It’s a shame that the one in Cinco Ranch closed down because it was much nicer overall. I came here today and immediately noticed it was filthy and employees had an attitude. We had to wipe our table down before sitting because most of them were dirty. When we received our order, a salad dressing was missing along with a pastry. My husband went to inquire about it and was deliberately ignored by one of the workers. He finally was able to get the salad dressing after waiting 15 minutes! By the time he came back with it, I was finished with my meal. This is not the typical Panera experience.. IN A BAD WAY!

Published 3 years ago

Published 3 years ago

I'm not one to leave reviews, especially since it's Panera Bread and you'd think it'd run like any other Panera you've ever eaten at before... but, I've never seen a less efficient "fast casual" restaurant in my life. Everyone orders then stands around waiting 30+ while the staff behind the counter shouts at each other for missing items. Like 75% of the salad offerings involve caesar salads or caesar dressing yet, mysteriously, the location is sold out of caesar.

I legitimately do not blame the staff, I blame the owner of this franchise location, who clearly does not care about the endless 1-star reviews on Yelp that I read, one-by-one, while waiting endlessly for a bowl of soup.

Published 3 years ago

Awesome sauce!!!

Published 3 years ago

Customer service is horrible in the early morning hours.

Published 3 years ago

Published 3 years ago

The lady that took our order was so patient. She would read to us the ingredients because we couldn't see the menu.

Very sweet and so wish I got her name.

Published 3 years ago

Went to this location on my way to work and ordered the strawberry poppy seed chicken salad. When I arrived to work, noticed a piece of bread thrown in the bag, unwrapped and looked like a bit was taken out of it. This is UNACCEPTABLE!!!!!!!! There should be better service than this with prices as high as they are!

Published 3 years ago

Never again. Girl was nice but will avoid this location

Published 3 years ago

Excellent staff! Excellent Service

Published 3 years ago

Quick service for sure!!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Really clean. The food was good. Coffee was amazing.

Published 3 years ago

Tienen a puros adolescentes que no se preocupan porque los pedidos salgan bien, me a tocado pedir que me repitan la orden, de lo quemado o desabrios los pedidos

Published 3 years ago

7:53 AM 4-15-2023. Have no idea how the food is here however after walking in, observing a employee get 4 cups of coffee that I assume was for her crew members ( I’m hoping so because she stuck her fingers into each cup to carry them all from the top) I waited patiently for about 2 minutes before I decided to leave because no one there to serve me. Nice job

Published 3 years ago

Published 3 years ago

Published 3 years ago

Just love ❤️ it

Published 3 years ago

Tenía tiempo d no ir essa crema de brocoli me encanta

Published 3 years ago

It's a pretty alright and chill place to get a sandwhich or coffee. Portions are alright and so are prices. I'm only dissapointed with my most recent order from the place. I remember ordering a chicken salad sandwhich from this location to eat there, and it was pretty big. But compared order to go, sandwhich seems smaller and has way less chicken salad then last time. Honestly don't know if it was done because of the box size or another reason. Besides that, is still alright with me.

Published 3 years ago

Published 3 years ago