Dairy Queen

My Small Chocolate Dipped Cone Looked Nothing Like The Menu Or The Ice Cream I Remember Receiving As A Young Girl. The Chocolate Was Not Settled & Ice Cream Was Already Melting Before Even Leaving The Driveway. My Dilly Bar Was Soft & Cracked, As If It Was Sitting Out Too Long.

I know I may be being dramatic but the ice cream hallway melted off and the texture was very off putting while eating it.

Published 2 years ago

Coke machines have been down for forever now. They should just have it removed already. The ice cream cakes are jailed up as usual. Something about it just feels like a shell of its former self. 😢 The employees were super nice, but I feel they were overwhelmed with customers. We love their blizzard, so we'll be back.

Published 4 years ago

Good food, employees are nice and give good service. The Atmosphere, well I would not sick around or sit outside on a nice day the neighborhood has alot of people hanging around and is not safe. I ordered a meal with a burger it was very good and I ordered a dipped cone which was excellent.

Published 2 years ago

Don’t eat/drink here!!! They dropped a moldy lid into my drink. I dranked almost half of it until I felt my straw hitting something. I dumped the liquid in the sink to find this inside my cup!!! Unsatisfied. This place is so unsanitary, not safe!!!

Published 3 years ago

Just did the drive through, but it does look very nice on the inside.

Was having a craving for a dipped cone, and DQ has the best!

Published 2 years ago

The customer service is fine, but things need some help and Food needs a lot work. Kids meal is a smashed burger, I asked for the ice cream to be in the bag, got home and they gave me two fries instead of an ice cream.

Published 9 years ago

Food was good...however, everything was locked up or removed so no access to refills napkins or even frozen cakes...staff even had to unlock bathroom for us to use...we ate in house but food brought out as to go

Published 9 years ago

Very horrible service going through the drive thru this evening. When given my blizzard at the window he tipped it upside down, only for some to fall out the cup. I asked for a lid and the employee got mad and said God damn. When I asked why he started cussing at me and my boyfriend. I then asked for the manager just to find out it was the employee standing beside him the whole time. He not once corrected the behavior of his employee. We will never ever visit this location again. They need to do better. We will follow up with corporate as well.

Published 2 years ago

Published a year ago

Awesome place, price, great cook

Published a year ago

Published a year ago

Published a year ago

Published a year ago

Worst location ever it is 6 pm why is the dinning room area locked

Published a year ago

Best DQ in the area!

Published 2 years ago

Published 2 years ago

I am not going back to that place anymore

Published 2 years ago

The staff is awesome, fries tasted like old grease

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

My Small Chocolate Dipped Cone Looked Nothing Like The Menu Or The Ice Cream I Remember Receiving As A Young Girl. The Chocolate Was Not Settled & Ice Cream Was Already Melting Before Even Leaving The Driveway. My Dilly Bar Was Soft & Cracked, As If It Was Sitting Out Too Long.

I know I may be being dramatic but the ice cream hallway melted off and the texture was very off putting while eating it.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

They don’t have gravy, and they won’t tell you either. So you won’t get any sauce

Published 2 years ago

Published 2 years ago

I really enjoy the strawberry sundaes

Published 2 years ago

Good food, employees are nice and give good service. The Atmosphere, well I would not sick around or sit outside on a nice day the neighborhood has alot of people hanging around and is not safe. I ordered a meal with a burger it was very good and I ordered a dipped cone which was excellent.

Published 2 years ago

Always fresh, fast, and friendly.!🥰

Published 2 years ago

Published 2 years ago

Just did the drive through, but it does look very nice on the inside.

Was having a craving for a dipped cone, and DQ has the best!

Published 2 years ago

I had a lovely sundae..

Published 2 years ago

Published 2 years ago

Food was good...however, everything was locked up or removed so no access to refills napkins or even frozen cakes...staff even had to unlock bathroom for us to use...we ate in house but food brought out as to go

Published 2 years ago

So so.....

Published 2 years ago

Published 2 years ago

Published 2 years ago

Friendly environment and a great place for eating!

Published 2 years ago

Published 2 years ago

I had a surprisingly good experience. Everything we ordered was hot, freshly prepared, and most surprisingly it tasted good.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

This place deserves more than 5 stars I had an amazing experience the staff was amazing Elizabeth was so kind she was excited to serve us and always had a smile on her face she delivered our food to our table and we got to talking she was so kind 5 stars all around

Published 2 years ago

Published 2 years ago

Published 2 years ago

Very horrible service going through the drive thru this evening. When given my blizzard at the window he tipped it upside down, only for some to fall out the cup. I asked for a lid and the employee got mad and said God damn. When I asked why he started cussing at me and my boyfriend. I then asked for the manager just to find out it was the employee standing beside him the whole time. He not once corrected the behavior of his employee. We will never ever visit this location again. They need to do better. We will follow up with corporate as well.

Published 2 years ago

Coke machines have been down for forever now. They should just have it removed already. The ice cream cakes are jailed up as usual. Something about it just feels like a shell of its former self. 😢 The employees were super nice, but I feel they were overwhelmed with customers. We love their blizzard, so we'll be back.

Published 2 years ago

Published 2 years ago

Published 2 years ago

Published 2 years ago

Off of OST and Scott Street.

Published 2 years ago

Published 2 years ago

Cool place

Published 2 years ago

Published 2 years ago

My auntie wanted a banana split. We didn't expect it to be as big as it was. She enjoyed it, but couldn't finish it.

Published 2 years ago

Always quick and friendly!

Published 2 years ago

I love this location. Best workers ever! They reserve a raise!!

Published 2 years ago

This MUST be the 1st EVER DQ Texas because it was not well kept, YYYYUK!! The taco meat was not fresh at all, look like and taste like it had been sitting there for days, it was very dark and very greasy. Will NEVER return to the OST location. And it does not seem safe over there. And on top of everthing. They claimed their scanner does not work to get the "spoons", which also is a major pain, because there was no bar code anyway. And the app would not allow me to input my receipt. This app is worthless and DQ TEXAS should be ashamed of themselves. I will delete this app it's not worth the hassle, PERIOD!...

Published 2 years ago

Published 2 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

When the employees messed up the order ant the Dairy Queen located at 3915 ost houston tx 77021. Antonio and his employees thought I didn’t understand the language of Spanish and started speaking bad about myself and my order in a negative way in Spanish. I called corporate and made a report as well. I will never return back to Dairy Queen.

Published 3 years ago

I enjoyed the Reese's Blizzard 🥶!!! Haven't had One in years, and it was worth the wait 👏🏾👏🏾☺️👍🏾

Published 3 years ago

Published 3 years ago

The food here is disgusting. Go to another location.

Published 3 years ago

Published 3 years ago

Food was alright could been better hamburger tasted terrible but the taco was alright French fries where cold

Published 3 years ago

Published 3 years ago

Our cashier at the drive through was delpine she had a nasty attitude and gave my boyfriend a really nasty look. its not that hard to atleast fake a happy attitude.

Published 3 years ago

Published 3 years ago

Takes forever for was all messy

Published 3 years ago

Published 3 years ago

Visited this location again after 2 yr break because last burger was cooked by microwave. Lettuce was soft and wilted from heat of burger. Manager confirmed she cooked by microwave and I never returned til recently. Asked employee if the burgers were still Microwaved, he said yes. I left, will try again next year. It's obvious why its usually empty.
Why not take the time to cook your customers a burger for their money?

In all fairness the dairy products here are ALL good like other Dairy Queen.

Published 3 years ago

Published 3 years ago

My favorite shake cotton candy

Published 3 years ago

Great ice cream, but the staff seems to want you to hurry up with your order. Before I could finish my order, they kept asking "is that all?" Wish they were more friendly like the DQ in Conroe, TX.

Published 3 years ago

Second straight time I’ve ordered a small, they’ve given me a small, but then charged me for a large Blizzard. Not cool DQ.

Published 3 years ago

Today I ordered the steak finger basket and it went extremely smooth !!! The professionalism and courtesy from the guy José was impressive. Very good attitude and polite!! In fact his customer service was so good it actually made the bad day I was having change my outlook for the better!!! GIVE THAT MAN A RAISE !!!!! I'm even willing to come back up there and speak highly of him to the supervisor!!! In this neighborhood Good customer service is rare and to see it is a blessing .Thank you Sincerely .

Published 3 years ago

Published 3 years ago

Published 3 years ago

Clean and air conditioned. Number 2 combo was great.

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Food was fast, ice cream tasty and service was nice

Published 3 years ago

Great food. I had a Blizzard ice cream and it was delicious.

Published 3 years ago

Published 3 years ago

Blizzard Central!

Published 3 years ago

Published 3 years ago

Food great just bothering atmosphere

Published 3 years ago

Oreo and M&M blizzard, need I say anymore?????

Published 3 years ago

Published 3 years ago

Published 3 years ago

It was a decent experience considering the fact that its in the intercity

Published 3 years ago

Published 3 years ago

We were in Texas where it was *97 so we went to Dairy Queen lt was nice and cold but not quite as good as l remembered it

Published 3 years ago

Published 3 years ago

Friendly

Published 3 years ago

Published 3 years ago

I had to use my old account to make another review! There is this employee named ahlyssa and she made me a shake and it was so good! Coming here all the time

Published 3 years ago

Published 3 years ago

I think the prices are to high compared to other fast food severing the same menu

Published 3 years ago

Published 3 years ago

Not going back

Published 3 years ago

Staff was outstanding, went above and beyond to be courteous. Highly recommend DQ Livingston

Published 3 years ago

Published 3 years ago

Posted sales were outdated

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

I really like their food. I miss having one near me.

Published 3 years ago

Published 3 years ago

Nice atmosphere. Friendly employees and the food was great!

Published 3 years ago

Went inside to order around 12:15pm. The cashier lady was cool and friendly with us. The food was fresh and tasted pretty good ! The inside was a lot cleaner than I expected for the location....

Published 3 years ago

Don’t eat/drink here!!! They dropped a moldy lid into my drink. I dranked almost half of it until I felt my straw hitting something. I dumped the liquid in the sink to find this inside my cup!!! Unsatisfied. This place is so unsanitary, not safe!!!

Published 3 years ago

Published 3 years ago

Published 3 years ago

Excelente para ir a degustar los deliciosos helados

Published 3 years ago

Oneshia taking orders is very rude obviously doesn’t want to be there. Might as well leave & find something she actually wants to do. Overall experience is very bad.

Published 3 years ago

It was cool

Published 3 years ago

Muy rico, excelente servicio de la cajera.

Published 3 years ago

The food is not fresh

Published 3 years ago

Así me entregaron el blizzard, la srita que me atendió ni me volteo a ver y por obvias razones tampoco lo volteo como se supone que debe de ser cada que te lo entregan. Me dieron un batido/licuado

Published 3 years ago

Published 3 years ago

Published 3 years ago

The best burger fast food so far

Published 3 years ago

Published 3 years ago

Published 3 years ago

Published 3 years ago

Don’t order here. They’ll mess up your order and make you pay for them to fix it. The Hispanic girl they have for “manager” is the worst choice for a managers they could’ve made. She will argue back until she wins the argument and not accommodate you for the mistake her and her team make. I see why this Dairy Queen has terrible recent reviews. It most likely has to do with this cheap manager. One thing she’s really good at is losing customers. My family and I will never be coming to to Dairy Queen again. Hope the extra $2.45 was worth losing three customers over. Worst service in a good facility we’ve ever experienced.

Published 3 years ago

I wanted to give a zero. This was a very disappointing customer service experience. Occasionally, I allow myself to have a treat. My favorite cheat is a turtle pecan blizzard with hot fudge in the middle. I ordered at the drive through. The lady that took my order was polite and said she had me. They charged me extra for the hot fudge. When I pulled up to the window, I was telling the lady how much I like that they still have real hot fudge. They served my blizzard and I left. When I drove away and began eating my blizzard, there was no fudge. That is the main reason I drove there. When I attempted to call them, no one would answer. I tried several times. I tried later, hoping someone else would answer so that I can tell them what happened. Someone did. Once I started explaining what happened, they hung up in my face and did not answer again. Maybe to them, this is not a big deal. As a person who has been in customer service 30 plus years, this really upset me. That is the only thing I wanted after work. I drove out of my way to get it. I was the only one in line and we talked about the fudge at the window. This bad service seemed intentional. The disrespect on the telephone made it worse. If this is how they treat customers outwardly, I would hate to know what we cannot see. This was my goto when I craved a treat. Now I can never return to the Dairy Queen on OST.

Published 3 years ago

Everything was awesome.

Published 3 years ago

Published 3 years ago

Burgers were disgusting. Second time having this experience won't be back..
They have they're cakes locked up.. and they don't have the self serve fountain drinks available.

Published 3 years ago

Published 3 years ago

Received my food order and it was WRONG not once but both times I won't return to that restaurant

Published 3 years ago

Published 3 years ago

Clean restroom and nice people

Published 3 years ago

Published 4 years ago

Got ice cream for 6, for whatever reason order was wrong still even though screen read correctly.

Published 4 years ago

Fries soggy and chicken fried steak fingers were hard.

Published 4 years ago

Published 4 years ago

Sometimes perfect, sometimes not the best service.

Published 4 years ago

Published 4 years ago

Nasty they nuke there food

Published 4 years ago

Published 4 years ago

Published 4 years ago

Just got some flurries. mini cups are the go to. ❤️

Published 4 years ago

When I ordered my molatte and it came it was poorly made with little effort and it tastes bad. There was still ice cubes in there.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

bad vibes in here, slow, employees don't care and will just stare at you not helping. just skip this location

Published 4 years ago

The nacho chips were stale. One time they said they didn’t have them and the next day they were disgusting. Never asking for nachos again.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Chicken dumplings are the bomb!!!

Published 4 years ago

Only go for icecream food taste funny

Published 4 years ago

Great food but drive through is exceptionally slow

Published 4 years ago

Published 4 years ago

Unprofessional. The guy was not respondimg to drive thru.wewaited 10mint

Published 4 years ago

Published 4 years ago

Love my Dairy Queen food and this location is great

Published 4 years ago

Me encanta estelugar todo esta muy rrico

Published 4 years ago

Everytime that I order from here. They meet my expectation!!! If I had a wig on they would blow my wig back!!! LOL!!! The service be on point. You don't wait long for your order. They are precise when you order your food! They go above & beyond Customer Service Satisfaction! Always a smile on their face. I be thinking to myself what what are you smiling for & I just come in the door! I'm not over exaggerating when I tell you that they are really Friendly! It warms my heart because I always be the one smiling first. They beat me to the punch per say!. Keep up the great work you guys. It really does pay off! Ohh by the way I ordered a Oreo Cookie Blizzard, 🤪😜😛🤔Which might add was scrumptious!!!

Published 4 years ago

My sister use to work at Dairy Queen the 70s you remember the fat man hold the tray lol soma yawl might be too young to know that lol anywho my grandkids enjoyed their icecream cones💕...so did my car seats😡

Published 4 years ago

Published 4 years ago

All the employees here have attitudes. Avoid this Dairy Queen! Obviously they need a new mgr with all these bad reviews.

Published 4 years ago

Puppy fun

Published 4 years ago

Worst service ever!!! The manager was rude and not helpful at all. She even yelled for us to wait when we tried ask if anyone was working the front counter. Not sure I will go back to this location or even recommend it .

Published 4 years ago

The Fish Sandwich was delicious.

Published 4 years ago

Dry burger, sleazy service, etc.

Published 4 years ago

Published 4 years ago

The young @#$%& at the drive thru with the unnatural pastel blue hair is actually not friendly at all. No service with a smile... I understand everyone has a bad day sometimes but we had nothing to do with that. I actually have a few extra choice words but ill be nice. Please don't take my money and treat me bad I work hard for my mo ey too.

Published 4 years ago

Slow. How do you run out of country gravy!

Published 4 years ago

Staff is less than enthusiastic and unable to multitask. Little things fluster them. Orders come out slow and inaccurate.
Sucks for the DQ brand!

Published 4 years ago

The ice cream cake was delicious!

Published 4 years ago

I asked for lime and water and they gave me lime syrup I guess and I ASKED THE LADY IS IT A LIME IN HERE she smiled and said yes GO TO HELL LADY

Published 4 years ago

Horrible service. Drive through workers are weird and confrontational for absolutely no reason. Get a refund and do not eat here!!

Published 4 years ago

My dipped cone wasn’t dipped properly

Published 4 years ago

I really hate coming here, I asked for a cheesy Dude with American cheese instead of jalapeño cheddar, so I got home and examined my burger lt looked as if they poured a gallon of mayonnaise on my burger as I scraped the access off and reassembled it I discovered they put the jalapeño cheese on it anyway then tried to cover the jalapeño cheese with American cheese.

Published 4 years ago

Published 4 years ago

Man, I love Dairy Queen. So it pains me to say that this specific location is the absolute worst and I will now be driving farther away just to avoid it. My most recent experience was the straw that broke the camel's back - they didn't get our order right and actually charged an extra $3 for something I can't figure out. But over the past year or so I haven't had a good experience for one thing or another. TLDR: love DQ but this location is BAD.

Published 4 years ago

You really don't want to know

Published 4 years ago

Published 4 years ago

Our lunch was awesome. I hate the fact that so many of them have closed recently.

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Arrived at 10:05 in the drive thru and was told they were closing. 3 employees could be seen playing on their phones. 10/10 will never return to this location.

Published 4 years ago

Steak fingers are awesome

Published 4 years ago

Published 4 years ago

Published 4 years ago

Published 4 years ago

Lobby was closed on a weekday afternoon. Had to go through drive through.

Published 4 years ago

Published 4 years ago

Ordered the 4 piece steak finger basket..for one they changed the steak fingers some time ago and they are flat and horrible tasting, the ones they used to have were very flavorful..2 the gravy was very watery and that made it have no taste and 3rd they didn't bother to cook the bread properly so it was barely toast. Just for spending money at your establishment you should try to serve good food because I work hard for my money

Published 4 years ago

Published 4 years ago

Employee taking orders and at the window was extremely rude I already see multiple bad reviews about her I wonder what management is doing about this situation

Published 4 years ago

Published 4 years ago

Me Encanto

Published 4 years ago